Orion Business Overview3.1 Introducing Orion CompanyOrion was known as the "King of Vietnamese Chocopie" when it was producedThis sponge cake product of the company has continuously held
Trang 1GROUP ASSIGNMENT Marketing strategy of
● Lecturer: Nguyễn Thu Hà
● Course: MKT304 - Integrated Marketing Communications
● Date: Fall 2023
Trang 2Table of contents:
I.Title page
II.
III Orion Business Overview
3.1 Introducing Orion Company
Orion was known as the "King of Vietnamese Chocopie" when it was producedThis sponge cake product of the company has continuously held the leading market share in Vietnam for many years
Korea's leading confectionery group - Orion has established a representative office in the city HCM in 1990 and in Hanoi in 2002 Orion began advertising and bringing its products to the Vietnamese market in 1997 In 2005, Orion officially opened a branch in Vietnam under the company name Orion Foods Ltd In December 2006, Orion inaugurated its first factory in My Phuoc 2 Industrial Park, Binh Duong province, and 3 years later established its second factory in Yen Phong Industrial Park, Bac Ninh province Head office: Lot E-13-CN, NA3 Street - My Phuoc 2 Industrial Park - My Phuoc Ward - Ben Cat Town - Binh Duong Province
Currently, Orion Company accounts for 58% of the industrial cake market share
in Vietnam In addition, Orion Food Vina has won many awards and certificatesvoted by consumers and awarded by prestigious organizations such as "High-quality Vietnamese goods", and "Top 500 largest enterprises in Vietnam" Orion company's products are distributed throughout 64 provinces and cities in Vietnam and some products are exported to foreign countries
Historical milestones
Trang 3- 1965: Continuously launching products at the beginning of the new year
- 1968: Became the first chocolate manufacturing company in Korea and had a new company Confectionery production line
- 1969: Conquered the domestic market with chocolate products
● Hard Times - 1970s:
- 1974: Mega brand “CHOCOPIE” was born, creating a new page in corporate history
- 1976: Bringing chewing gum products to the European market,
continuing to research and develop many diverse products
● Period of outstanding development:
- In 1993, a representative office was established in Beijing
- In 1994, the Chung Lu factory was built and diversified investment fields were developed - In 1995, the Orion Food factory was built in China
- In 1996 founded a basketball team (Orions Pro) and established Mediaplex (film production)
- In 1997, the Foreign Business Department was established
● Re-establishment period:
- In July 2001, a chewing gum factory in China was completed
- On September 1, 2001, the Orion Group was established, separated from Tongyang Group Reorganize the global confectionery business system and develop the entertainment business With the Strategy of "Key product manufacturing company" and "World class company"
- In August 2002, the construction of Orion Food Company was completed
- In September 2003, the company name was changed to Orion
Corporation and achieved cumulative revenue exceeding 1,000 billion Won
- In December 2004, OFL separated from Pepsico and changed its name to Orion Snack International
- In August 2005, construction of the Orion Food factory in China began
Trang 4- In October 2005, Orion Vina company was established and achieved great success in China in phase 1 Orion continued to expand its investment market into Russia and Vietnam.
● Present:
- In 2015, Mediaplex was renamed Showbox
- In 2017, it acquired Jeju Lava Mineral Water Company and opened Choco Pie House
- In 2019, Jeju Volcanic Water launched, not only stopping at the confectionery industry but aiming to gradually transform itself into a global food company
3.2 Vision, mission, and business ethics of Orion Food Vina company:
a Vision
Orion aims to become the No 1 confectionery manufacturer in Vietnam Furthermore, the company is trying to transform itself towards sustainable business development through transparency in production and business reporting, actively participating in environmental protection activities by reducing printing colors on packaging, limiting advertising costs, and instead, striving to research and improve products that are good for consumers' health, and at the same time carry out social responsibility activities
b Mission
Orion always especially remembers that the food industry is an industry of conscience Because candy is something that goes into the human body and when developing any product, Orion always remembers that these are the thingsthat our children will eat Orion's Mission is to produce food that ensures food hygiene and safety with the best quality for consumers
c Business Ethics
Orion Vietnam is committed to not compromising on quality to achieve high profits The business philosophy of the company is "Only Orion" which represents the spirit of promoting "difference" in business because difference is Orion's main competitiveness
Trang 5IV Current Situation Analysis
4.1: Macro Environment
The macro-environment includes the larger social forces that influence the microenvironment - demographic, economic, natural, technological, political, and cultural forces (Philip Kotler & Gary Armstrong, 2012)
(Philip Kotler, Gary Armstrong (2012) Principles of marketing)
4.1.1: Demographics
Based on Worldometer's latest data construction by the United Nations, Vietnam's current population is 99,066,525 as of Saturday, March 2023 Vietnam's population is equivalent to 1.% of the world's total population Vietnam ranks 16th on the list of countries by population (Vietnam People's Worldometer, 2023)
Chocopie's motto in the Vietnamese market is "The taste of friendship" This motto represents Chocopie's desire to become the No 1 confectionery manufacturer in Vietnam and a manufacturer of snacks associated with moments of intimacy and love between people
Trang 62020 (World Bank, 2022)
Orion in general and Chocopie in particular have built a solid economy in the Vietnamese market through the development of high-quality products, investment in infrastructure, and effective market access strategies
4.1.3: Environment
Air pollution threatens the health of people in many parts of the world New estimates in 2018 show that nine out of 10 people breathe air with high levels of
Trang 7pollutants Both ambient (outdoor) and indoor (indoor) air pollution are responsible for approximately 7 million deaths globally each year; About 2.2 million people die each year In Vietnam, each year there are about 60,000 deaths related to air pollution (WHO, 2023)
Recognizing this, Orion Group in general and Chocopie products in particular have carried out four specific activities of Chocopie in protecting the
environment in Vietnam including:
Since 2015, Orion Vina has reduced the amount of ink used for packaging designs to 88 tons
In 2018, 12 Orion Vina product packaging received green certification from the Korean Ministry of Environment
Two product lines labeled "Gentle Packaging" of Orion Vina began to be available in the Vietnamese market in September 2023
Orion Vina has organized recycling packaging collection programs at schools and public areas
Trang 84.1.4: Political And Social
Vietnam has a stable political system, violence and territorial disputes rarely occur, and human security indicators are increasingly improving (Vietnam is safe because of political stability, 2019)
Political stability is one of the indispensable factors, contributing to Vietnam's ability to persevere in economic development policies (VOV VN, 2010)
With the stable political situation in Vietnam, Orion can take action to expand and develop its business in this market:
Increase investment in manufacturing factories in Vietnam With a stable political situation, Orion can continue to invest more in these factories to increase production and meet the growing demand of Vietnamese consumers
Trang 9Expanding distribution system: Orion currently has a nationwide distribution network, with more than 100,000 sales points With a stable political situation, Orion can continue to expand its distribution system to reach more customers.(brandsvietnam,2023)
Actions Orion has taken recently:
In 2023, Orion expanded its distribution system in Vietnam by cooperating withlarge retailers such as Vinmart, Big C,
In 2023, Orion has increased brand promotion by participating in major events such as the Mid-Autumn Festival, and Lunar New Year,
4.2: Competitors
1 Analysis of Chocopie's competitors
- First is the policy of not increasing product prices Although raw material costs account for about 70% of product costs in the confectionery and ice
Trang 10industry, prices have continuously increased over the past year, the company has not increased the selling price of all products from 2014 to the present
- The current Vietnamese confectionery market has fierce competition with many names participating such as Huu Nghi, Bao Ngoc, Pham Nguyen, Hai Ha besides major foreign competitors such as Orion, Lotte, Mondelez Kinh
Do Recently, the return of Kido Joint Stock Company with a new brand
"KIDO's Bakery"
- After nearly 16 years of operation in the Vietnamese market, Orion has achieved many memorable milestones such as holding the role of the leading confectionery manufacturing group in Vietnam, holding nearly 67% of the market share
- Price competition: Nowadays, price competition and inflation in the market are increasing Large manufacturers such as: Pham Nguyen Confectionery Joint Stock Company, Dong A Food Joint Stock Company, Biscafun Confectionery Company continuously expand and dominate the domestic market share
- Competitors are increasingly expanding: Orion in general and Chocopie products in particular are facing indirect competition from famous competitors including Kinh Do Group, Huu Nghi Food Joint Stock Company, Huu Nghi Food Joint Stock Company, Thanh Hoa Company Vinabico Confectionery Joint Stock Company, Trang An Investment and Trading Joint Stock
Company,
Trang 11Orion Lotte Strengths - Quality raw materials for
processing are guaranteed
to be safe because they are imported mainly from milkproducer Murray Goulburn(Australia), KerryBio - Science B.V Company (Netherlands), and NutriBio Company (France)
-One of the enterprises with the first cake factory
in Vietnam, holding a largemarket share and having a stable growth rate over the years
- Possessing a large investment capital, the production process system
is always improved and thecompany also focuses on building infrastructure
-There are many effective communication strategies when sponsoring TV shows and some reality programs, especially promoting strong investment in advertising
- Multi-industry corporation: Lotte is a multi-industry corporation, with business activities spanning from retail, hotel, and entertainment to food This helps Lotte have financial resources and solid management experience, supporting the company's food business
- Wide distribution network: Lotte has a wide distribution network aroundthe world, including the Korean domestic market and international markets This helps Lotte easily reach customers and boost sales
- Diverse products: Lotte provides a diverse product portfolio, including confectionery, snacks, canned foods, drinks, This helps Lotte meet the needs of many customers different goods
- Effective CSR activities: Lotte has an effective CSR
Trang 12strategy, focusing on contributing to the community and protecting the environment Orion alsohas a CSR strategy, the company's CSR activities are not really as outstanding as Lotte's.
Weaknesses - In Vietnam, Orion only
has two manufacturing plants in Binh Duong and Bac Ninh, which cannot meet the volume of mass-produced goods for distribution in many provinces
- The organizational structure and operation of the distribution channel system still has many limitations In particular, the company pays little attention to the market in remote provinces with a relatively small number of distribution agents compared to competitors
- Less advertising andpromotion
- The texture of the product
is quite dry
Opportunities - The Vietnamese market
has abundant, cheap and experienced human resources in production and processing that needs
to be stimulated and promoted
- The boom in the market, especially in the fast food segment, makes high-income consumers more likely to go global brands than regular eateries
Trang 13- Weak and small domesticcompetitors do not have strong promotional strategies Orion takes advantage of its resources
to advertise and promote product and brand images
on Social Media, television, newspapers, etc., which is trusted and supported by a large number of consumers
- Increased consumer income leads to increased market demand, creating potential opportunities for Orion to increase sales
- Development of science and technology creates conditions for applying and improving science and technology in production activities to increase productivity and product quality to meet the increasing demands of the market
- In the rural market, confectionery consumption
is still very limited, promising many growth opportunities in the future
-The issue of food hygiene and safety is increasing concern by consumers.-Consumer income tends toincrease
-Science and technology development helps improveproduct quality
Challenges - Price competition:
Competitors in the chocolate and confectionery industry in
-Increased competition:Global companies such as Hershey, Ferrero, Nestle and Orion These
Trang 14Vietnam can easily lower
product prices to compete
with Orion This could
reduce Orion's profits
Orion needs a suitable
pricing strategy to
compete
-Inflation crisis:
High inflation in Vietnam
will cause input costs such
as raw materials, labor, and
transportation to increase
This will reduce Orion's
profit margin if costs are
not well controlled
-Major competitors:
Companies such as Kinh
Do, Hai Ha, Vinabico
have a solid position in the
Vietnamese market They
have advantages in brand,
distribution channels and
market understanding
Orion needs a lot of
resources to compete
head-to-head
-Shortage of human
resources:
Vietnam lacks highly
skilled labor Orion may
have difficulty finding
quality personnel for
-Changing needs:
Changing consumer preferences and demands for healthier, organic, vegan, gluten-free, or sugar-free chocolate products Lotte may need toinvest more in research anddevelopment, innovation and quality assurance to meet these expectations anddifferentiate itself from other competitors.-Compliance with the law:Legal and environmental issues related to sourcing, manufacturing, packaging and distribution of chocolate products Lotte may face challenges in complying with various laws and standards in different countries, ensuring ethical and sustainable practices throughout its supply chain,and reducing emissions carbon emissions and wastegeneration
Trang 22● Content: Helps bring family relationships closer together, more attached
to each other, giving customers a deep impression of the brand
IX Marketing Strategy
- Select communication channel:
OOH advertising formats surround and reach consumers 70% of the time they are on the go The 24/7 presence of billboards will attract users and make them remember longer Research results show that, after the OOH advertising campaign ends, up to 36% of Reach can remember the ads they viewed And sixweeks later, 35% of people still remembered the ad's message 58% of people rate OOH as the most trustworthy media, 62% easily recognize outdoor billboards, 70% appreciate OOH content Up to 39% of subjects decided to buy real products after viewing OOH ads Additionally, by combining OOH advertising with mixed reality, marketers can deliver incredibly unique user experiences
It can be said that OOH contributes positively to the brand's marketing plan This campaign can outperform other mediums in generating buzz and consumerengagement that increases brand awareness
We expect this innovative OOH campaign to stand out, amplify and bring Orion's brand message closer to everyone
● TikTok
TikTok is the social network with the highest average monthly access time of
26 minutes/user/month, an increase of nearly 9 hours compared to 2019 On average, TikTok users also open the application about 9 times/month
According to data published on ByteDance's advertising resource TikTok had 49.86 million users aged 18 and over in Vietnam at the beginning of 2023.With this in mind, TikTok's advertising reach has reached 68.9% of all adults aged 18 and over in Vietnam as of early 2023 Additionally, TikTok's