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Tiêu đề Analysis of Marketing Strategy of Colgate Palmolive Enterprises in Vietnam Market
Tác giả Nguyễn Thị Thanh Nhi, Cao Thị Bích Ngọc, Trương Thanh Thảo, Võ Minh Thức
Người hướng dẫn Đặng Huỳnh Phương
Trường học Ministry of Finance University of Finance - Marketing
Chuyên ngành Marketing
Thể loại Ending study report
Năm xuất bản 2021
Thành phố Ho Chi Minh City
Định dạng
Số trang 89
Dung lượng 1,59 MB

Cấu trúc

  • 1. Introduction (13)
  • 2. Company profile (15)
  • 3. Marketing environment in Vietnam (17)
    • 3.1. The Microenvironment (17)
      • 3.1.1. The Company (17)
      • 3.1.2. Supplier (17)
      • 3.1.3. Marketing Intermediaries (19)
      • 3.1.4. Customer (21)
      • 3.1.5. Competitor (21)
      • 3.1.6. Publics (23)
    • 3.2. Macroenvironment (23)
      • 3.2.1. Demographic (23)
      • 3.2.2. Economic (25)
      • 3.2.3. Technology: N/A (25)
      • 3.2.4. Natural (25)
      • 3.2.5. Political (27)
      • 3.2.6. Cultural (27)
    • 3.3. SWOT Analysis (29)
  • 4. Colgate Pal molive’s S – T - P Strategy in Vietnam (31)
    • 4.1. Segmentation (31)
      • 4.1.1. Geographic segmentation (33)
      • 4.1.2. Demographic segmentation (33)
      • 4.1.3. Psychographic segmentation (33)
      • 4.1.4. Behavioral segmentation (35)
    • 4.2. Target markets (35)
    • 4.3. Positioning (35)
  • 5. Colgate Palmolive’s Marketing – Mix Stragety in Vietnam (39)
    • 5.1. Product (39)
      • 5.1.1. Overview (39)
      • 5.1.2. Product Line mix (41)
      • 5.1.3. Quality (41)
      • 5.1.4. Branding (41)
      • 5.1.5. Packaging (43)
      • 5.1.6. Colgate’s product life cycle in Vietnam (45)
    • 5.2. Price (47)
    • 5.3. Place (53)
    • 5.4. Promotion (55)
      • 5.4.1. Message design (55)
      • 5.4.2. Company’s communication activities (Advertising, Sales promotion, Public Relation) (57)
  • 6. Marketing Planning For Colgate (69)
    • 6.1. Marketing issues to improve (69)
    • 6.2. Brand (71)
    • 6.3. The benefits of a strong brand (71)
    • 6.4. Brand Marketing (73)
    • 6.5. Distribute (77)
    • 6.6. Operation plan (77)
  • 7. References (0)

Nội dung

Introduction

The market in general and the toothpaste market in Vietnam, in particular, are always fluctuating, leading businesses to always face opportunities and challenges

To thrive and achieve sustainable growth, businesses must explore strategies to enhance their product competitiveness Colgate Palmolive's toothpaste exemplifies this approach, highlighting the importance of continuous improvement in consumer goods.

As society progresses and living conditions improve, the demand for high-quality products, particularly toothpaste, continues to rise Consumers are increasingly focused on product quality, seeking toothpaste that whitens teeth, eliminates germs, and combats bad breath However, the diverse food sources available today contribute to higher consumption rates, often hiding harmful bacteria that can damage dental enamel and lead to cosmetic issues The market is flooded with various toothpaste options, as consumers prioritize strong teeth and healthy gums Businesses must navigate challenges from competitors and the ongoing effects of the COVID-19 pandemic, but those that effectively leverage opportunities can thrive Understanding the factors influencing consumer buying behavior is crucial for success in this competitive landscape.

Manufacturers that understand and implement key characteristics in their marketing strategies can effectively meet customer needs and achieve significant profits However, recent claims regarding carcinogenic substances in Colgate toothpaste have created consumer confusion, damaging the brand's reputation and impacting its revenue These issues have weakened the competitiveness of Colgate toothpaste products, necessitating urgent measures for improvement.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the effectiveness of their promotional tactics, product positioning, and distribution channels The study highlights key insights into consumer behavior and preferences, emphasizing Colgate-Palmolive's ability to adapt to local market conditions Additionally, it discusses competitive challenges and opportunities for growth within Vietnam's dynamic consumer landscape Overall, the analysis provides a comprehensive overview of how Colgate-Palmolive maintains its market leadership through strategic innovation and customer engagement.

Due to the above reasons, our group decided to have a reserch on the topic

"Evaluating the current situation and building a marketing strategy for Colgate toothpaste products".

Company profile

Colgate-Palmolive Company is a $17.1 billion global leader in consumer goods, enhancing lives in over 200 countries through its strong portfolio of brands The company specializes in oral care, personal care, home care, and pet nutrition, with a clear strategy for expanding its market share in key products such as toothpaste, toothbrushes, soaps, deodorants, dishwashing detergents, and specialized pet food Originating as a small candle and soap manufacturer, Colgate's growth into a major consumer products giant is attributed to strategic acquisitions, competitive initiatives in the U.S., and early international expansion Notably, Colgate offers a variety of oral hygiene products, including specialized items for children, designed to prevent cavities and bacteria, alongside its well-known toothpowder and mouthwash.

Colgate toothpaste entered the Vietnamese market in 1995 through a partnership with the Son Hai Company, known for its Da Lan brand In 1998, Colgate acquired a 30% stake in Son Hai, leading to a joint venture Currently, P/S dominates the market with a 65% share, while Da Lan holds 30% However, Unilever has taken the lead in Vietnam with over 65% market share, compared to Colgate's 25% On the global stage, Colgate Palmolive commands 45% of the market, followed by P&G at 15% and Unilever at 9%.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines the key elements that contribute to the brand's success, including consumer preferences, competitive positioning, and promotional tactics The study highlights the importance of adapting marketing approaches to local cultural nuances and consumer behavior Additionally, it discusses the effectiveness of Colgate-Palmolive's product diversification and innovation in meeting market demands The findings provide valuable insights for enhancing marketing strategies in emerging markets like Vietnam.

Marketing environment in Vietnam

The Microenvironment

Colgate Palmolive began operations in Vietnam on March 23, 1996

Colgate operates in Vietnam, focusing on Oral Health Care, Personal Care, and Laundry Care, offering a range of products including toothpaste, toothbrushes, mouth rinse, soap, and shampoo.

Colgate employees worldwide, including Vietnam, embody three core business values: caring, global teamwork, and continuous improvement These principles are evident in the quality of our products, our esteemed company reputation, and our dedication to supporting the communities we serve.

Many raw ingredients and packaging materials are sourced from various countries, but new suppliers may be necessary to comply with industry, government, and Colgate standards, which can be both costly and time-consuming Key materials such as plastics, pulp, essential oils, tallow, tropical oils, maize, and soybeans are particularly sensitive to price fluctuations.

Colgate's supplier management program features an extensive auditing process that evaluates suppliers' facilities and operations This rigorous audit framework, combined with a suite of assessment tools, ensures that Colgate meets its high standards for quality and service excellence The program is instrumental in qualifying both existing and prospective vendors, reinforcing Colgate's commitment to maintaining superior supplier relationships.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It explores the company's approach to brand positioning, product differentiation, and consumer engagement Key findings highlight the effectiveness of Colgate-Palmolive's promotional campaigns and their adaptation to local consumer preferences The analysis also examines competitive dynamics and market trends that influence Colgate-Palmolive's strategic decisions in Vietnam Overall, the study provides insights into how the company maintains its market leadership through innovative marketing practices and strong brand loyalty.

Figure 3 1: The graph shows the percentage of suppliers for Colgate in each sector 3.1.3 Marketing Intermediaries

Most of big resellers in Vietnam have Colgate products: Vinmart, AeonMall, Coopmart, …

Figure 3 2: The graph shows Colgate’s market share by number of retailers

In April 2019, Colgate partnered with Coopmart to create engaging minigames for customers purchasing Colgate products Following this, in March 2020, Colgate teamed up with Vinmart to offer vouchers to incentivize clients to buy their products.

Figure 3 3: Combination program between Vinmart and Colagte

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises within the Vietnamese market It explores key elements such as brand positioning, consumer behavior, and competitive landscape The study highlights Colgate-Palmolive's effective use of targeted advertising and promotional campaigns to enhance brand awareness Additionally, it examines the company's product diversification and innovation strategies tailored to local preferences Overall, the analysis provides insights into how Colgate-Palmolive maintains its market leadership in Vietnam through strategic marketing initiatives.

According to Triton Market Research, the oral care market in Vietnam is expected to develop at a CAGR of 4.19 percent between 2019 and 2025

Vietnamese consumers are increasingly willing to invest in high-end oral care products that offer unique benefits, such as pain relief, whitening, and gum health The growing demand for whitening and sensitive tooth solutions reflects a trend towards premium oral care, driven by rising living standards Additionally, effective marketing strategies by leading brands have led customers to believe that these advanced products can effectively protect and repair dental issues.

In Vietnam, the prevalence of resellers has surpassed that of supermarkets, leading to a trend known as the "grocery store." This shift in consumer behavior is driven by the preference of Vietnamese shoppers for visiting these smaller outlets to purchase everyday items such as toothpaste, toothbrushes, and soap As a result, the demand for Colgate products has significantly increased in the market.

Colgate faces significant competition in Vietnam, primarily from Unilever, the largest FMCG group globally, which is heavily investing in reaching rural markets anticipated to be highly profitable in the coming years Additionally, Colgate competes with local companies like Dai Viet Huong and Aloe, as well as various international brands and specialized dental care products, particularly in urban areas where consumers are willing to invest more in oral health solutions such as Sensodyne.

Foreign toothpaste manufacturers entering the Vietnamese market are considered smaller competitors, primarily employing market penetration strategies These companies aim to expand their market presence rather than prioritize profit maximization They typically target niche markets where larger rivals are less dominant, allowing them to establish a foothold and gradually grow their customer base.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines key tactics employed by the company to enhance brand visibility and consumer engagement The analysis highlights the importance of localized marketing efforts tailored to Vietnamese cultural preferences and consumer behaviors Additionally, it discusses the competitive landscape and how Colgate-Palmolive positions itself against local and international brands The findings aim to provide insights into effective marketing strategies that can be leveraged for sustained growth in Vietnam.

6 aren't interested, such as toothpaste for children, toothpaste for smokers, and toothpaste for tea drinkers

Colgate is facing controversy regarding the inclusion of triclosan, a potential carcinogen, in its Colgate Total toothpaste, raising concerns about the company's reputation However, Colgate-Palmolive conducted toxicological tests on triclosan, and the Food and Drug Administration deemed it safe and effective Additionally, a spokesperson from the FDA noted that toothpaste containing triclosan may aid in reducing plaque and gingivitis.

Macroenvironment

As of December 31, 2020, Vietnam's population reached approximately 97.76 million, reflecting an increase of 876,475 from the previous year The natural population growth rate was positive, with births surpassing deaths by 945,967 However, migration contributed to a decrease of 69,492 individuals The sex ratio stood at 0.997, indicating 997 men for every 1,000 women, which is lower than the global average of 1,017 males per 1,000 females in 2020.

- 23,942,527 adolescents under 15 years old (12,536,210 boys / 11,406,317 girls)

- 65,823,656 people aged 15 to 64 years (32,850,534 boys / 32,974,072 female)

- 5,262,699 people over 64 years old (2,016,513 men / 3,245,236 women) Life expectancy:

- The average life expectancy of men is 71.4 years

- The average life expectancy of women is 79.6 years

Literacy: 94.52% of the adult population (aged 15 years and over) in Vietnam can read and write

This study analyzes the marketing strategy of Colgate-Palmolive Enterprises within the Vietnamese market It explores the company's approach to brand positioning, consumer engagement, and competitive tactics The report highlights key marketing initiatives that have contributed to Colgate-Palmolive's success in Vietnam, including localized product offerings and targeted advertising campaigns Additionally, it examines market trends and consumer preferences that influence the company's strategic decisions Overall, the analysis provides insights into how Colgate-Palmolive maintains its competitive edge in the dynamic Vietnamese market.

In the fourth quarter of 2020, Vietnam's gross domestic product (GDP) experienced its lowest growth among the four quarters from 2011 to 2020 However, with the effective control of the Covid-19 epidemic, the economy began to normalize, bolstered by the Vietnam-EU Free Trade Agreement that took effect on August 1, 2020 This agreement provided a significant impetus for economic recovery, leading to improved GDP performance in the fourth quarter compared to the previous quarter.

EU Free Trade Agreement, which went into force on August 1, 2020, has provided a boost GDP increased in the fourth quarter of 2020 compared to the third quarter of

2020, which was a positive sign for the economy

In 2020, Vietnam's FMCG industry introduced approximately 9,988 new products, averaging nearly 30 daily, as reported by Kantar This surge was largely driven by the pandemic's impact on consumer behaviors and needs Previously, companies focused on enhancing existing product lines due to the extensive time and investment required to launch new brands However, the significant shifts in consumer demand in 2020 prompted businesses to accelerate the introduction of new products to the market.

The COVID-19 pandemic has led to a significant reduction in greenhouse gas emissions, marking the most substantial decrease in the greenhouse effect to date This decline is primarily attributed to social distancing measures implemented by various countries During Vietnam's two-week quarantine, major cities like Hanoi and Ho Chi Minh City experienced a notable improvement in air quality, with the Air Quality Index (AQI) in Ho Chi Minh City frequently remaining in the yellow, or moderate, level This shift highlights the positive environmental impact of reduced human activity during the pandemic.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key approaches and tactics employed by the company to enhance brand visibility and consumer engagement The study highlights the effectiveness of Colgate-Palmolive's promotional campaigns and product positioning, which cater to the unique preferences of Vietnamese consumers Additionally, it explores the competitive landscape and the company's adaptation to local market trends Overall, the analysis provides insights into how Colgate-Palmolive maintains its market leadership in Vietnam through innovative marketing strategies.

In late March, Hanoi experienced favorable air quality, with an average AQI index of 47, indicating good conditions for human health A month prior, PM2.5 fine dust levels had surged to 104.3 µg/m³, significantly exceeding the WHO's recommended limit of 10.0 µg/m³ and the Vietnamese government's permissible levels However, as residents reduced outdoor activities, the PM2.5 concentration dramatically dropped to 11.5 µg/m³, aligning closely with WHO standards.

The Ministry of Finance is committed to supporting businesses by closely monitoring the current situation and implementing additional support measures Immediate actions include reducing the environmental protection tax on jet fuel by approximately 900 billion VND, reviewing and lowering various fees and charges by an estimated 1,000 billion VND, and seeking government approval to classify expenditures related to Covid-19 prevention and control as deductible expenses for enterprises, amounting to around 170 billion VND Furthermore, the Ministry will propose a decree to extend tax payment deadlines and land rent for 2021, estimated at 115,000 billion VND.

In recent years, oral care has become increasingly important to the Vietnamese population, reflected in the saying, “Cái răng cái tóc là gốc con người” (Teeth and hair are the roots of a person) As living standards rise, individuals are more willing to invest in health care, particularly in oral hygiene Many consumers prefer purchasing essential products like toothpaste, toothbrushes, and soap from local grocery stores or Bach Hoa Xanh rather than supermarkets.

Vietnam's cultural environment is rich and diverse, embodying a dynamic system of multifaceted relationships and socio-cultural phenomena While it embraces new ideas and encourages discovery and innovation, it also faces various potential challenges that need to be addressed.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines key elements such as brand positioning, consumer behavior, and competitive landscape The study highlights the effectiveness of Colgate-Palmolive's promotional tactics and distribution channels in reaching Vietnamese consumers Additionally, it assesses the impact of cultural factors on marketing approaches and offers recommendations for enhancing brand engagement Overall, the analysis provides valuable insights into Colgate-Palmolive's strategic initiatives in Vietnam, aiming to strengthen its market presence and drive growth.

9 challenges and temptations to make any individual, family or group highly vigilant to avoid getting lost or making mistakes.

SWOT Analysis

High market share: Colgate has successfully maintained its market share and gained loyalty customers in Vietnam thanks to its deep penetration

Effective marketing methods include dynamic television and print advertising, ecommerce, a sale campaign, Colgate's Bright Smiles, Bright Futures program, and Oral Health

Catch up with Vietnamese trends

Innovative products: Colgate's strong R&D skills and collaborations enable the company to consistently develop products to fulfill client requests

With the development of E- commerce and international trade, Vietnamese people easily access the oral care international market They would buy diverse oral care products from many countries

The company's reliance on a single segment is substantial

Fake items are sold under the Colgate brand name

The personal and oral care sector is highly competitive, with numerous local and national companies vying for market share, resulting in limited opportunities for expansion The Colgate brand's toothpaste has gained such popularity that it has become synonymous with the product itself, overshadowing other Colgate offerings and making them less recognizable in the market.

High cost for manufacturing leads to lower profits Moreover, this makes products of Colgate more expensive than those of other brands

Increasing awareness of the importance of oral hygiene: due to today's beauty standards, many

Colgate competes against a huge number of multinational and local businesses

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines key elements such as brand positioning, consumer behavior, and competitive landscape The study highlights the effectiveness of Colgate-Palmolive's promotional tactics and distribution channels in reaching Vietnamese consumers Furthermore, it discusses the company's adaptation to local preferences and market trends, ensuring sustained growth and market presence Overall, the analysis provides insights into the strategic initiatives that have contributed to Colgate-Palmolive's success in Vietnam.

10 individuals desire their bodies to be ideal in every way, including having bright, immaculate, and healthy teeth Therefore, people spend more in oral care products

- Huge population: Vietnam is now ranked 14th in the Worldometers population ranking

Customers have more requirements and demands as a result of more people, which gives the organization additional opportunity to grow

The urbanization initiative in Vietnam has successfully shifted consumer behavior in rural areas, with more residents prioritizing quality over price in their purchases This change presents an opportunity for Colgate to expand its market presence and facilitate easier access to its products in these regions.

As consumer preferences shift towards purchasing goods from popular resellers like Vinmart and Bach Hoa Xanh, Colgate has a significant opportunity to enhance its product distribution through these channels, effectively reaching a broader audience and boosting sales.

By employing modern technologies, Colgate can focus on innovation and new product releases

Colgate's major competition is Unilever and Sensodyne Unilever is also the market leader in mouth hygiene in Vietnam

With the development of E- commerce and international trade, Vietnamese people easily access the oral care international market They would buy diverse oral care products from many countries

Colgate Pal molive’s S – T - P Strategy in Vietnam

Segmentation

Colgate-Palmolive offers a diverse range of toothpastes catering to various oral health needs and objectives, ensuring customers can find a product tailored to their specific requirements The company continuously innovates and introduces new and enhanced products to the market, striving to meet the evolving needs of its diverse customer base By segmenting its market into four distinct customer types, Colgate-Palmolive effectively addresses the unique demands and preferences of each group, solidifying its position as a leading oral care brand.

This article provides a comprehensive analysis of the marketing strategy employed by Colgate-Palmolive Enterprises in the Vietnamese market It examines the key components of their approach, including product positioning, promotional tactics, and distribution channels The study highlights the effectiveness of Colgate-Palmolive's strategies in adapting to local consumer preferences and competitive dynamics Additionally, it discusses the challenges faced by the company in maintaining market share and brand loyalty amidst evolving market trends Overall, the report emphasizes the importance of continuous innovation and strategic adjustments in sustaining a successful presence in Vietnam's competitive landscape.

Geographic segmentation is essential for Colgate-Palmolive, which operates in over 200 countries, tailoring its products to meet local needs For instance, Vietnam offers around fifteen distinct toothpaste types, while the U.S has sixteen and the U.K boasts twenty-two varieties The company is committed to its global brand and invests significantly in research to ensure its products reach the right markets effectively.

When considering demographic factors such as age, gender, and social status, Cogate effectively segments its market into adult and child categories They offer a wide range of products tailored to adult preferences, including specialized whitening toothpaste designed for individuals with sensitive teeth and gum sensitivity.

The company focuses on four key age groups for children's oral health care: 0-2, 2-5, 5-8, and 8-12 years old For infants and toddlers in the 0-2 age range, they promote fluoride-free toothpaste, catering to their unique dental needs.

Transitional toothpaste is designed to assist individuals in navigating the transition from childhood to adulthood, while also offering superior cavity protection Additionally, the brand provides a range of products tailored for both young girls and adults.

Colgate employs lifestyle, values, and personality segmentation to effectively target diverse consumer needs in the dental care market By offering specialized products such as whitening toothpaste and toothbrushes for those desiring brighter smiles, as well as Sensitive Pro-Relief toothpaste for individuals with sensitive teeth, Colgate caters to a wide range of dental health requirements.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the company's approach to brand positioning, consumer engagement, and competitive advantages The study highlights key marketing initiatives that have contributed to Colgate-Palmolive's success in Vietnam, including product innovation and effective distribution channels Additionally, it explores the impact of cultural factors on consumer preferences and purchasing behavior Overall, the analysis provides insights into how Colgate-Palmolive has adapted its strategies to meet the unique demands of the Vietnamese market.

Market segmentation can also be achieved by analyzing consumer purchasing behavior Colgate effectively categorizes its customers based on their specific needs and goals, such as recommending a particular toothpaste formula for those seeking whiter teeth or suggesting sensitivity-reducing toothpaste for individuals experiencing tooth sensitivity Pricing is less of a differentiator, as most of their products fall within a similar price range Additionally, Colgate leverages product usage as a strategic marketing tool to appeal to different consumer segments.

Target markets

Colgate targets the entire toothpaste market, leveraging its long-standing reputation as one of the earliest toothpaste brands Colgate Dental Cream is synonymous with toothpaste, while Colgate Total 12 effectively prevents germs and bacteria for up to 12 hours, encouraging users to brush twice daily With a variety of flavors, Colgate Max Fresh appeals to teenagers, whereas Colgate Kids toothpaste is specifically designed for younger children, evident in its advertising and packaging Additionally, Colgate Advanced Whitening toothpaste claims to whiten teeth in just fourteen days, catering to those with plaque concerns, and Colgate Active Salt targets customers who believe in the dental benefits of salt.

Positioning

To enhance brand awareness and establish Colgate as an essential part of daily life, the company focuses on building a strong brand identity in consumers' minds through key strategies.

 As a big brand: Colgate products are present in 223 countries around the world Colgate-Pamolive's revenue increased 4.96% in fiscal year 2020 compared to fiscal year 2019 to $16.47 billion

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key elements such as brand positioning, consumer behavior, and competitive landscape The study highlights the effectiveness of Colgate-Palmolive's promotional activities and product diversification in meeting local consumer needs Additionally, it evaluates the company's distribution channels and pricing strategies, emphasizing their role in enhancing market penetration Overall, the analysis provides insights into the successful tactics employed by Colgate-Palmolive to maintain its market leadership in Vietnam.

Figure 4 1: Revenue of Colgate Palmolive Company –

 High quality: The product has been clinically tested, has protection for up to 12 hours, helps to remove maximum dental plaque, reduces gingivitis, improves breath, effectively avoids bad breath

- Product features with a unique formula including the main active ingredients triclosan, copolymers, sodiumflouride for long term and comprehensive protection -

- Win the hearts of consumers: through programs with profound humanity.

Colgate Dental Cream is marketed as a toothpaste that delivers essential calcium and minerals to prevent decay, strengthen teeth, eliminate germs, and enhance breath freshness In a bid to differentiate itself in a competitive market, Colgate Dental Cream proudly emphasizes its commitment to being "always 100 percent vegetarian."

"Colgate Total 12, trusted by generations for stronger teeth, effectively positions itself as a reliable and time-tested toothpaste, fostering an emotional connection with consumers."

Colgate Max Fresh is marketed as the "most advanced toothpaste," offering a protective shield that provides 12-hour germ prevention even after meals The brand emphasizes trustworthiness by highlighting its trademarked formula and the fact that it is the most recommended by dentists Additionally, Colgate Max Fresh focuses on delivering a unique experience of "freshness," encapsulated in its tagline, "A new dimension of freshness."

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It highlights the company's approach to brand positioning, consumer engagement, and competitive analysis The study emphasizes the effectiveness of Colgate-Palmolive's product diversification and localized marketing campaigns tailored to Vietnamese consumers Additionally, it examines the impact of digital marketing and social media on brand awareness and customer loyalty Overall, the report provides insights into the strategic initiatives that have contributed to Colgate-Palmolive's success in Vietnam.

14 seeks to appeal to emotions, as evidenced by its tagline, "Makes fighting cavities fun."

Colgate's marketing strategy creatively associates its toothpaste flavors with beloved cartoon characters like Tweety and Bugs Bunny, appealing to children's imaginations The Colgate Fresh Energy Gel emphasizes its unique "gel" formulation, promoting freshness and strong, white teeth while differentiating itself from traditional toothpaste Its emotional appeal is reinforced through imagery of young couples on the packaging, targeting a youthful demographic In contrast, Colgate Advanced Whitening toothpaste highlights its focus on restoring natural whiteness and stain prevention, while Colgate Active Salt toothpaste positions itself as a solution for gum health, competing with products that address gum disease.

Colgate Palmolive’s Marketing – Mix Stragety in Vietnam

Product

Colgate is well know for oral care As part of its marketing mix product stragety, Colgate is known for toothpaste, toothpowder, mouthwash, and even toothbrushes

Colgate offers a diverse range of approximately 13 toothpaste varieties, including a new option specifically designed for children, available in sizes from 20 grams to 300 grams In addition to toothpaste, Colgate provides tooth powder in semi-urban areas and mouthwash products The brand prioritizes enhancing teeth defense, emphasizing the importance of fluoride content to combat bacteria and promote strong teeth.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market The study focuses on key elements such as brand positioning, consumer behavior, and competitive analysis It highlights the effectiveness of Colgate-Palmolive's promotional campaigns and distribution channels in reaching Vietnamese consumers Additionally, the report examines market trends and consumer preferences that influence the company's strategic decisions Overall, the analysis provides insights into the strengths and challenges faced by Colgate-Palmolive in maintaining its market leadership in Vietnam.

Colgate is committed to maintaining corporate integrity through the safety, efficacy, quality, and sustainability of its products The company actively seeks innovative methods to enhance the sustainability of its product portfolio while ensuring that consumer needs and expectations are met Colgate is focused on developing items with a reduced environmental impact and is dedicated to providing affordable products for low-income consumers, linking its offerings to community improvement initiatives.

"Bright Smiles, Bright Futures" oral health education effort and our global hand washing campaign

Different flavors, packaging, and colors have been introduced in order to meet the changing needs and perceptions of consumers Colgate has established a powerful

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the company's approach to brand positioning, consumer engagement, and competitive advantages The study highlights key marketing tactics employed by Colgate-Palmolive, including product innovation and targeted advertising campaigns Additionally, it evaluates the effectiveness of their distribution channels and promotional strategies in reaching Vietnamese consumers Overall, the analysis provides insights into how Colgate-Palmolive maintains its market leadership in Vietnam through strategic marketing initiatives.

Colgate's branding strategy has played a crucial role in securing a significant market share in India's oral care sector, while the company continues to refine its approach to strengthen brand identity This effective strategy has also positioned Colgate as a leading player in Vietnam's oral care market, where it holds a dominant share across all categories, including toothpaste and dental care products.

In Vietnam, Colgate is one of two oral care brands that everyone believes in With the brand element:

+ URL: https://www.colgate.com.vn/

+Tagline: “NUMBER 1 BRAND, RECOMMENDED BY DENTISITS”

Incorporating Oral Care packaging, such as toothbrush packaging, into our recycling initiatives boosts our overall packaging recyclability to 83 percent However, this figure does not account for our recently acquired brands, including eltaMD, Filorga, hello, and PCA Skin, as well as our co-packers.

Colgate is actively developing solutions for the industry's shift towards monomaterial flexible and recyclable dispensing systems They are also phasing out opaque PET bottles, opting instead for shrink sleeves with perforated tear tabs that guide consumers in properly removing the bottles.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines key components of their approach, including product positioning, promotional tactics, and distribution channels The study highlights the effectiveness of Colgate-Palmolive's branding and customer engagement strategies, which have contributed to its strong market presence Additionally, it discusses the competitive landscape and consumer behavior trends that impact the company's marketing decisions in Vietnam Overall, the analysis provides insights into how Colgate-Palmolive successfully navigates the dynamic Vietnamese market to maintain its leadership in the oral care and personal care sectors.

Colgate is committed to minimizing packaging waste by labeling and preserving their products with the least amount of packaging necessary They recognize the importance of reducing waste throughout the entire product life cycle, including after the products and packaging have been used.

5.1.6 Colgate’s product life cycle in Vietnam

Figure 5 2: Chart showing the life cycle of Colgate products in VN

Since entering the oral care market in Vietnam, Colgate has launched a series of toothbrushes and toothpastes and achieved certain successes so far However, in

In 2014, Colgate faced health safety scandals that impacted its brand reputation amid rising competition from other toothpaste and toothbrush brands Despite these challenges, Colgate has successfully retained a strong position in the oral care market, boasting a significant market share alongside competitors like Closeup and PS by Unilever By 2021, Colgate was recognized as the fourth most trusted toothpaste brand among consumers.

Figure 5 3: Rate of love ang use of Colgate in VN

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines the company's approach to branding, consumer engagement, and distribution channels, highlighting key tactics that have contributed to its success The study also explores market trends and consumer preferences, providing insights into how Colgate-Palmolive adapts its strategies to meet local demands Overall, the analysis underscores the effectiveness of Colgate-Palmolive's marketing initiatives in establishing a strong presence in Vietnam.

Price

Colgate Palmolive has the pricing strategy:

Colgate Palmolive employs a competitive pricing strategy within its marketing mix, positioning its products at similar or slightly higher price points compared to competitors By targeting a specific market segment, the company charges a premium for its specialized products To reach a diverse audience, Colgate offers a wide range of SKUs, with package weights varying from 50 to 500 grams, catering to consumers from all walks of life.

Colgate enhances the appeal of its toothpastes by packaging them with toothbrushes and other complementary products, creating attractive deals for customers Additionally, the company offers bundle pricing for product combinations, providing a more economical option for consumers compared to purchasing items separately.

 Colgate Maxfresh Mint toothpaste (230G) bonus Colgate toothbrush price 31.000- 43.000 VND (https://www.sosanhgia.com)

 Combo 4 tubes Colgate Maxfresh Mint toothpaste (230G) bonus toothbrushes price 149.000 VND-159.000 VND (https://www.sosanhgia.com)

- Colgate Palmolive now has 5 main categorises of toothpaste with the price levels outstanding Colgate toothpastes were statistic in june, 2021 in VietNam (Table 5.2.1)

Colgate Toothpaste Products List Price

Colgate Total Activated Charcoal (190 G) 40.000 VND

Colgate Maxfresh Green Tea (200 G) 25.900 VND

Colgate Optic White Plus| Volcanic Toothpaste (100G) 27.000VND Colgate Kids Cavity Protection Toothpaste (80G) 26.000VND

Table 5 1: Colgate toothpaste price list updated in June 2021

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It highlights key approaches the company employs to engage consumers and maintain a competitive edge The study examines market trends, consumer preferences, and the effectiveness of promotional campaigns By evaluating Colgate-Palmolive's branding efforts and distribution channels, the report provides insights into how the company adapts to the dynamic Vietnamese market Ultimately, the analysis aims to uncover strategies that contribute to Colgate-Palmolive's success in Vietnam.

The pricing of a product often indicates its quality, and while Colgate toothpaste is recognized as the highest quality in the global market, its pricing is determined through careful analysis of competitors' prices This strategic pricing approach positions Colgate toothpaste as a classic choice in the industry.

Colgate-Palmolive strategically sets competitive prices across various market segments, particularly when compared to major competitors like Unilever, which offers consumer goods through brands such as P/S and Closeup While Colgate's pricing spans the market similarly to P/S, it generally remains higher in the Vietnamese market.

Brands Low price segment Medium price segment High price segment

Example:Colgate Vitamin C toothpaste (170g);Colgate Maxfresh toothpaste (160g)

Example:Colgate Total (190g) toothpaste;Colgate Maxfresh Bamboo Charcoal (200g)

Example: Colgate Herbal Detox toothpaste(120g);

P/S Cavity toothpaste (180g); P.S Protection Charcoal 123 toothpaste (230g)

P/S Green Tea toothpaste (240g); P/S Cavity 123 toothpaste (240g)

Table 5 2: The price comparision between Colgate and P/S

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key aspects such as brand positioning, consumer behavior, and competitive landscape The study highlights the effectiveness of Colgate-Palmolive's promotional tactics and distribution channels, which have contributed to its strong market presence Additionally, it explores challenges faced by the company and provides recommendations for enhancing its marketing efforts in Vietnam Overall, the analysis offers insights into how Colgate-Palmolive can sustain growth and adapt to the evolving market dynamics.

Colgate Palmolive strategically determines its product prices by considering various factors, including competition, customer preferences, and market conditions, while also accounting for manufacturing costs A primary objective for the company is to maximize profits, leading them to set higher prices for new products, such as Colgate Optic White toothpaste By estimating demand and associated expenses, Colgate selects pricing strategies that aim to achieve optimal profitability.

Colgate Palmolive, a leader in product quality, sets a higher price for Colgate Optic White due to increased production costs and enhanced customer care services The brand's marketing strategy significantly influences the pricing of this premium product.

Colgate Palmolive enhances customer loyalty and satisfaction through attractive discount policies available in both physical stores and popular online platforms like Shopee, Tiki, and Lazada.

 The discount codes was supplied by the official store or Colgate Palmolive on Shopee: https://shopee.vn/colgate.palmolive_vietnam

 On Tiki, the enterprise also organises fascinating discount programs: https://tiki.vn/cua-hang/colgate-palmolive-store

The pricing of products evolves throughout their life cycle, transitioning from the initial stage to the decline stage Colgate implements distinct pricing strategies for each product stage to maintain consumption and ensure stable profits The line graph below illustrates the price fluctuations of one specific type of Colgate toothpaste during its life cycle.

Figure 5 4: The graph shows the changing in price of one of the types of Colgate toothpaste through its own life cycle

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines the company's approach to brand positioning, consumer engagement, and competitive advantage The study highlights key marketing tactics employed by Colgate-Palmolive, including product innovation and targeted advertising campaigns Additionally, it evaluates the effectiveness of these strategies in enhancing market share and brand loyalty among Vietnamese consumers Overall, the analysis provides insights into how Colgate-Palmolive successfully navigates the dynamic landscape of the Vietnamese market.

Place

Colgate Palmolive has distribution strategy:

Colgate effectively utilizes traditional distribution methods by ensuring that products are delivered directly from manufacturers to wholesalers, who subsequently sell them to retailers This streamlined approach allows retailers to serve both consumers and customers efficiently.

The structure of Colgate’s distribution channels

Colgate Palmolive has established an extensive distribution network throughout Vietnam, ensuring that its products are readily available in supermarkets, grocery stores like Vinmart and Coopmart, as well as in small bazaars This wide-reaching availability spans rural, semi-urban, and metropolitan areas, making it easy for customers to access Colgate products As a result of this effective marketing strategy, Colgate has successfully captured a 20% market share in Vietnam.

The marketing strategy emphasizes quick delivery and easy consumer access, with partnerships formed between dentistry associations and the company to enhance product promotion Primary suppliers now include dentists, medical stores, departmental stores, co-operative stores, kirana stores, and retail shops Additionally, Colgate focuses on distributing its products in branded cosmetic stores across Vietnam, particularly in Ho Chi Minh City, such as Guardian and Hasaki, to further improve customer access.

 Online: (modern method of distribution)

-Colgate now offers online shopping, where products are available and may be purchased directly from the website (https://www.colgatepalmolive.com.vn) Beside

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines the company's approach to branding, product positioning, and consumer engagement By evaluating market trends and competitive dynamics, the report highlights the effectiveness of Colgate-Palmolive's strategies in reaching Vietnamese consumers The findings suggest that targeted marketing initiatives and local adaptations have significantly contributed to the brand's success in this emerging market Overall, Colgate-Palmolive's strategic focus aligns well with the preferences and needs of Vietnamese customers, reinforcing its market leadership.

To enhance their sales, the company is strategically expanding into rapidly growing channels like e-commerce According to a report by 247tradingpro, Colgate's e-commerce activities surged by over 50% in the fourth quarter of 2020 and continue to grow, driven by increased consumer demand during the Covid pandemic.

- Nowadays, company's main website, as well as other online shopping platforms, provide items with a single mouse click Customers do not need to waste time travelling to other shopping malls

Customers in Vietnam can easily find Colgate products on several prestigious e-commerce platforms, including Shopee, Tiki, Lazada, and Sendo For a wide selection of Colgate items, visit the following links: Shopee (https://shopee.vn/colgate.palmolive_vietnam), Tiki (https://tiki.vn/cua-hang/colgate-palmolive-store), Lazada (https://www.lazada.vn/shop/colgate), and Sendo (https://www.sendo.vn/shop/colgate).

- The company's excellent distribution network plan demonstrates its marketing mix location strategy, which guarantees that products are available all over the world.

Promotion

Colgate Palmolive emphasizes the importance of oral health with the message "Prevent tooth decay with Colgate." This emotionally charged statement aims to raise awareness about the risks associated with poor dental hygiene It highlights how the food we consume can pose a threat to our teeth, urging consumers to take proactive measures to protect their dental health.

In response to the rising concern of tooth decay in today's society, Colgate has initiated a campaign aimed at raising awareness about the importance of oral health This initiative encourages individuals to take proactive steps in protecting their teeth and preventing decay.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises within the Vietnamese market It examines the company's approach to brand positioning, consumer engagement, and competitive differentiation The study highlights key marketing tactics employed by Colgate-Palmolive, including product innovation and promotional campaigns tailored to local preferences Additionally, it assesses the effectiveness of these strategies in enhancing market share and brand loyalty among Vietnamese consumers Overall, the analysis provides insights into the challenges and opportunities faced by Colgate-Palmolive in Vietnam's dynamic marketplace.

23 also offers Colgate's maximum ability to prevent tooth decay because the calcium- blocking formula helps to strengthen teeth and prevent tooth decay by 2 times

Colgate-Palmolive delivers a clear and structured message that emphasizes the high quality of its products This message is introduced at the beginning of the narrative and is supported by detailed explanations, enhancing customer understanding By affirming its commitment to quality, Colgate-Palmolive aims to strengthen and boost customer confidence in its offerings.

Effective body language, including facial expressions and gestures, along with the attire of both doctors and students, aligns well with the message being conveyed The use of Arial font conveys a sense of firmness and reliability, reflecting the confidence that the product instills in dental care, while also ensuring easy recognition and acceptance by customers.

5.4.2 Company’s communication activities (Advertising, Sales promotion, Public Relation)

 Colgate's advertising objective when it first introduced its toothpaste line was:

- Want the Colgate product line to be quickly known to customers, especially the target customers of the product

- Introducing the outstanding features of the Colgate toot hpaste product line compared to other toothpaste product lines Make the customer see clearly the effectiveness of the product

- Make customers realize that there is no product on the market that is so good, only when mentioning those characteristics, customers must immediately think of Colgate

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the company's approach to branding, product positioning, and consumer engagement The study highlights the effectiveness of Colgate-Palmolive's targeted advertising campaigns and their adaptation to local preferences Additionally, it discusses the competitive landscape and the challenges faced by the company in maintaining market share Overall, the analysis provides insights into how Colgate-Palmolive successfully navigates the complexities of the Vietnamese market through innovative marketing strategies.

- Through this advertising campaign, the product will be well received in the market, increasing revenue for the business

 Colgate's advertising goal when it's already known

To sustain its current market share, Colgate should focus on maintaining moderate advertising levels to ensure brand recall among consumers Additionally, the company should strategically pursue initiatives aimed at increasing its market share in the competitive landscape.

- Introduce to the market new product lines with more quality functions.

Colgate Palmolive's advertising stands out as a key component of its promotional strategy for Colgate product lines The company utilizes a diverse range of media to effectively market Colgate Toothpaste, ensuring that advertisements and promotions are strategically placed in channels that resonate with the target consumer.

+ Colgate always has promotional videos, images of their brand on media such as television, newspapers, etc

+ Not only develop their image on traditional channels, they also combine using online forms of interaction such as on websites and social networks

 Television: Colgate toothpaste is advertised on many channels such as HTV7, HTV9, VTV3, VTV1

 Newspapers and magazines: Colgate is also advertised on newspaper sites such as Youth Newspaper, VnExpress, etc

 Facebook: Colgate and Colgate Vietnam also have their own social networking sites that regularly update product images: https://www.facebook.com/VnColgate/ https://www.facebook.com/Colgate

 Youtube: many promotional clips about Colgate toothpaste products and other activities are also available on Colgate Vietnam's Youtube channel:

This report provides a comprehensive analysis of the marketing strategy employed by Colgate-Palmolive Enterprises in the Vietnam market It examines key elements such as brand positioning, consumer behavior, and competitive landscape The study highlights the effectiveness of Colgate-Palmolive's promotional tactics and distribution channels in reaching Vietnamese consumers Additionally, it assesses the company's adaptability to local market trends and preferences, emphasizing its commitment to innovation and sustainability Overall, the analysis underscores the significance of a tailored marketing approach in enhancing brand loyalty and market share within Vietnam.

Explore a variety of engaging content on our YouTube channel, featuring exciting videos that cater to diverse interests Check out our latest uploads, including tutorials, reviews, and entertaining clips, designed to keep you informed and entertained Don't miss out on the opportunity to subscribe for regular updates and join our growing community of viewers.

Colgate operates an engaging website known as "Colgate World of Care," which offers a wealth of information on their products, expert dental care advice, a glimpse into the company's history, an informative e-newsletter, and exclusive special offers Visit their site at [Colgate Vietnam](https://www.colgate.com.vn/) to explore these resources and enhance your oral health knowledge.

Colgate prioritizes television advertising over print media like newspapers and magazines to effectively reach its diverse target audience, which includes adults and children This strategy allows Colgate to connect with a broader demographic, encompassing young, middle-aged, and elderly consumers.

Colgate toothpaste is well-known for its memorable slogans, each tailored to highlight the unique benefits and features of its various products These catchy phrases effectively convey the brand's commitment to oral health and customer satisfaction.

- “Cho răng chắc khỏe và không sâu răng”

- “Răng chắ c, n u kh ế ỏe hơn, nhiều kem hơn”

- “Chăm sóc nụ cười của bạn và trẻ em Việt Nam”

+ “Sảng khoái cự c đ ộ, thăng hạ ng tự tin”

+ “Tự tin s ảng khoái – Ngạ i gì g ặ p gỡ”

+ “Hơi thở thơm mát, sảng khoái”

Colgate toothpaste advertisements frequently feature influencers and experts to effectively address consumer needs By collaborating with key opinion leaders (KOLs), Colgate aims to enhance its brand credibility and resonate with its audience Additionally, numerous dentists have been consulted to evaluate the effectiveness of Colgate products, ensuring they meet high standards of oral care.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It evaluates the effectiveness of their advertising, distribution channels, and product positioning The study highlights key factors contributing to Colgate-Palmolive's success, including brand loyalty, competitive pricing, and innovative product offerings Additionally, it examines consumer behavior and preferences within the Vietnamese market, providing insights into potential areas for growth and improvement Overall, the analysis underscores the importance of adapting marketing strategies to meet local demands and enhance market presence.

26 products and make honest suggestions, establishing the brand as a trustworthy corporation in the eyes of consumers

Marketing Planning For Colgate

Marketing issues to improve

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines the effectiveness of their promotional activities, product positioning, and distribution channels The findings highlight Colgate-Palmolive's strong brand presence and consumer loyalty, driven by innovative marketing campaigns tailored to local preferences Additionally, the analysis identifies challenges faced in the competitive landscape and suggests strategic recommendations for enhancing market penetration and growth in Vietnam Overall, the study provides valuable insights into the company's approach and future opportunities within this dynamic market.

Distribute Market share, Level of service customer, Internet.)

Maintain 3 types of distribution channels

Promote the above type of advertising Internet via social networks

Human Resource Dep’t Sales Dep’t

(Advertising, Public Relations them, Communication, Sale direct goods, Budget.)

Promote ads that show and the differences of the product dye Use images of bridges famous players and singers for communication use of the product

Human Resource Dep’t Accounting Dep’t

Brand

A brand serves as a name or symbol that identifies a product, providing a lasting competitive advantage for successful companies like IBM, BMW, Coca-Cola, and Shell Product brands such as Coca-Cola, Dulux Paint, and Foster's exemplify how branding can distinguish offerings in a crowded market While a brand is intangible, it is a crucial element of a business, as it embodies trust and safety, especially when products become nearly indistinguishable Ultimately, effective branding and personality are what set products apart in the eyes of consumers.

The benefits of a strong brand

- Loyalty to a brand keeps customers going to purchase products and services

- Premium prices (brand-based) allow businesses to get high profits

- Strong brand creates favorable credibility for further introduction of new products

- Strong brand allows bigger shares, more income

- Strong brand is a clear, valuable, and sustainable advantage

- Strong brand creates transparency and focuses within the business about branding

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key elements such as market segmentation, product positioning, and promotional tactics employed by the company Additionally, the study highlights the competitive landscape and consumer behavior trends that influence Colgate-Palmolive's marketing decisions The findings aim to provide insights into the effectiveness of their strategies and suggest potential improvements for enhancing market share in Vietnam.

A strong brand significantly enhances customer loyalty, making businesses more resilient to mistakes Additionally, a powerful brand serves as a key tool for attracting and retaining top talent within the organization.

- 70% of customers take the brand as one of the factors they weigh when choosing to buy a product or service.

Brand Marketing

- By all ways let customers know that the business you provide quality products and services

- Not only provide customers with good service but also provide customers have confidence when they choose you

- Show your customers your differences

- Highlight the brand with strong advertising, extremely sock promotions if you're not at the top, you have to stand out

- In the era of information technology, the Internet has grown stronger today, and traditional advertising and marketing methods have begun to become

As traditional advertising methods like email marketing, banner ads, and pop-ups become less effective and often irritate users, marketers are shifting towards more user-friendly and engaging strategies The rise of technology has empowered users to bypass intrusive ads, leading to a demand for marketing that prioritizes sharing, friendliness, and genuine engagement Consequently, many large companies are adapting their approaches to better connect with audiences and promote their products in a more appealing manner.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key tactics employed by the company to enhance brand visibility and consumer engagement The study highlights the effectiveness of localized advertising campaigns and product innovations tailored to Vietnamese consumers Additionally, it addresses challenges faced by Colgate-Palmolive in a competitive landscape and outlines strategic recommendations for future growth Overall, the analysis provides insights into the company's positioning and market dynamics within Vietnam.

32 customer care Today's ads don't stop at one image common banner images, which have come to integrate with the information and gadgets that attract more users

Many large enterprises utilize visual branding strategies to enhance their presence, including engaging image slideshows ranked by popularity, entertaining product videos, and interactive maps directing customers to their nearest locations Additionally, they provide valuable resources such as articles, links to social media platforms like Facebook, Twitter, and YouTube, as well as customer reviews and testimonials to foster community engagement and trust.

In Vietnam, various internet platforms have successfully adopted innovative brand promotion strategies, such as the Box products Application of AdMicro, which offers a comprehensive advertising package This package integrates multiple features across AdNetwork websites that include over 50 press products and online portals Unlike traditional large banner ads or intrusive pop-ups, these ad frames are designed to be user-friendly, providing valuable information while seamlessly blending into the website's interface This approach ensures that advertisements remain appealing and engaging to users without compromising their experience.

Innovative advertising strategies enable marketers to deliver information-rich content that aligns with website themes By incorporating copper-designed interfaces, readers experience a newspaper-like format, focusing on content rather than traditional ads Engaging elements such as image sequences and video clips enhance viewer attraction and retention Furthermore, integrating social media utilities like Facebook, Twitter, and Blogger fosters connections within user networks Features such as map positioning, sharing options, and online discussions encourage immediate reader interaction with advertisements, a key objective for many marketers, although achieving this can be challenging.

The web has emerged as an essential marketing channel, providing access to a vast pool of potential leads However, users are becoming increasingly savvy and discerning in their online interactions.

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines key components such as market segmentation, consumer behavior, and competitive positioning The findings highlight Colgate-Palmolive's effective branding and promotional tactics that resonate with local consumers Additionally, the study identifies opportunities for growth and improvement in response to emerging market trends Overall, the analysis provides valuable insights into how Colgate-Palmolive maintains its market leadership in Vietnam.

33 ignoring advertising, then "smart" and friendly advertising methods are a trend necessary.

Distribute

Toothpaste is a perishable consumer product, making effective distribution crucial If Colgate products are unavailable on store shelves, consumers may quickly turn to competitors Therefore, it is essential to maintain well-stocked distribution channels at all times to ensure customer loyalty and satisfaction.

+ Maintain programs that support existing distribution channels

+ Supermarket channels: Continue renting display shelves in supermarkets not display booths in supermarkets must be re-equipped to catch the eye of people's subconscious more

To enhance distribution through traditional channels, businesses should implement programs that offer increased discounts and provide swarm cabinets to annual retail outlets These cabinets help maximize store space and make products more visually appealing, ultimately driving sales and improving customer engagement.

+ Open the market as well as distribution channels:

- Small urban areas, remote areas

- Organizing promotion and marketing activities with local distributors

- Expand promotion to direct consumption channels such as industrial parks, schools reduce the intermediate channel

- E-commerce, door-to-door delivery can be applied to meet new consumer direction.

Operation plan

Enhancing Colgate's brand awareness is essential for elevating its overall brand perception, making customers feel valued and satisfied with their choice of Colgate toothpaste By improving brand value, we can strengthen the brand image, facilitating easier recognition among consumers This strategy fosters a desire for Colgate toothpaste products, encouraging more frequent use and loyalty.

- Activities to increase brand awareness:

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the company's approach to brand positioning, consumer engagement, and competitive advantages The study highlights key marketing tactics that have contributed to Colgate-Palmolive's success in Vietnam, including product diversification and targeted advertising campaigns Additionally, it discusses the challenges faced in the local market and the strategies employed to overcome them Overall, the analysis provides insights into how Colgate-Palmolive has effectively navigated the dynamic landscape of Vietnam's consumer goods sector.

Since entering the oral care market in Vietnam, Colgate has launched a series of toothbrushes and toothpastes and achieved certain successes so far However, in

In 2014, Colgate faced health safety scandals that slightly impacted its brand reputation amid rising competition from other toothpaste and toothbrush brands Despite these challenges, Colgate has successfully retained a significant market share in the oral care sector, competing closely with brands like Closeup and PS (Unilever) As of 2021, Colgate ranked fourth among the most trusted toothpaste brands, reflecting its enduring presence and consumer confidence in the market.

Figure 5 3: Rate of love ang use of Colgate in VN

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the effectiveness of their branding, product positioning, and promotional tactics Additionally, the study highlights the competitive landscape and consumer preferences that influence Colgate-Palmolive's market presence in Vietnam By evaluating these factors, the report aims to provide insights into the company's strategic approach and its impact on market share and growth.

Colgate Palmolive has the pricing strategy:

Colgate Palmolive employs a competitive pricing strategy within its marketing mix, positioning its products similarly or slightly higher than those of its competitors The company targets a diverse market, justifying premium pricing for its specialized goods To appeal to a broader audience, Colgate offers a wide range of products in various SKUs, with pack weights ranging from 50 to 500 grams.

Colgate enhances the appeal of its toothpaste offerings by packaging them with toothbrushes and other complementary products, creating attractive deals for customers Additionally, the brand employs bundle pricing strategies, allowing consumers to purchase product combinations at a more reasonable price compared to buying each item separately.

 Colgate Maxfresh Mint toothpaste (230G) bonus Colgate toothbrush price 31.000- 43.000 VND (https://www.sosanhgia.com)

 Combo 4 tubes Colgate Maxfresh Mint toothpaste (230G) bonus toothbrushes price 149.000 VND-159.000 VND (https://www.sosanhgia.com)

- Colgate Palmolive now has 5 main categorises of toothpaste with the price levels outstanding Colgate toothpastes were statistic in june, 2021 in VietNam (Table 5.2.1)

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the company's approach to brand positioning, consumer engagement, and competitive advantages The study highlights key marketing tactics employed by Colgate-Palmolive, including product innovation, promotional campaigns, and distribution channels Additionally, it evaluates the effectiveness of these strategies in enhancing market share and brand loyalty among Vietnamese consumers Overall, the analysis provides insights into the challenges and opportunities faced by Colgate-Palmolive in Vietnam's dynamic marketplace.

Colgate Total Activated Charcoal (190 G) 40.000 VND

Colgate Maxfresh Green Tea (200 G) 25.900 VND

Colgate Optic White Plus| Volcanic Toothpaste (100G) 27.000VND Colgate Kids Cavity Protection Toothpaste (80G) 26.000VND

Table 5 1: Colgate toothpaste price list updated in June 2021

This report analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key components of their approach, including brand positioning, target audience engagement, and competitive analysis The study highlights the effectiveness of Colgate-Palmolive's promotional tactics and distribution channels, which have contributed to their strong market presence Additionally, it explores consumer preferences and trends that influence the company's marketing decisions Overall, the analysis provides insights into how Colgate-Palmolive successfully navigates the dynamic landscape of the Vietnamese market.

The pricing of a product often indicates its quality, and while Colgate toothpaste is recognized as a top-tier option globally, its price is determined after careful analysis of competitors' pricing in the market This strategic pricing approach positions Colgate toothpaste as a classic choice among consumers.

Colgate-Palmolive strategically sets competitive prices across various market segments, differentiating itself from major competitors like Unilever, which offers consumer goods under brands such as P/S and Closeup While Colgate's pricing structure spans the market similarly to P/S, it generally maintains higher price points in the Vietnamese market.

Brands Low price segment Medium price segment High price segment

Example:Colgate Vitamin C toothpaste (170g);Colgate Maxfresh toothpaste (160g)

Example:Colgate Total (190g) toothpaste;Colgate Maxfresh Bamboo Charcoal (200g)

Example: Colgate Herbal Detox toothpaste(120g);

P/S Cavity toothpaste (180g); P.S Protection Charcoal 123 toothpaste (230g)

P/S Green Tea toothpaste (240g); P/S Cavity 123 toothpaste (240g)

Table 5 2: The price comparision between Colgate and P/S

This study analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnam market It examines key elements of their approach, including brand positioning, consumer engagement, and competitive tactics The report highlights the effectiveness of Colgate-Palmolive’s localized marketing efforts, which cater to the preferences and cultural nuances of Vietnamese consumers Additionally, it discusses the impact of digital marketing and social media in enhancing brand visibility and customer loyalty Overall, the analysis provides insights into how Colgate-Palmolive successfully navigates the dynamic landscape of the Vietnamese market.

In addition to competitors, customers, and market dynamics, manufacturing costs significantly influence the pricing strategy of Colgate Palmolive A primary objective for the company is to maximize profit, which leads them to set higher prices for new products like Colgate Optic White toothpaste By evaluating demand and associated expenses, Colgate strategically determines a price point that aims to achieve optimal profitability.

This study analyzes the marketing strategy of Colgate-Palmolive Enterprises in the Vietnamese market It examines the company's approach to branding, product positioning, and consumer engagement The report highlights key tactics employed by Colgate-Palmolive to maintain its competitive edge in Vietnam, including localized marketing campaigns and strategic partnerships Additionally, it evaluates the effectiveness of these strategies in driving brand loyalty and market share Overall, the analysis provides insights into the successful elements of Colgate-Palmolive's marketing efforts in Vietnam, offering valuable lessons for businesses aiming to thrive in similar markets.

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