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Team Organization: 2.1.Scrum Team Information: Table 1: Scrum Team Organization... PROJECT PLANInternational School - Capstone 2 – 2021 2.2.Role and Responsibility: Product OwnerUndersta

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My, Ngo Ngoc Thong, Doan Trung

Approved by MSc Huy, Truong Dinh

Proposal Review Panel Representative:

Capstone Project 2- Mentor:

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Project acronym LET

Project Title Learn English Together

Lead Institution International School, Duy Tan University

Project Mentor MSc Huy, Truong Dinh

Ha, Le Thanh lethanhhadtu@gmail.com 0334002818 Hieu, Le Xuan xuanhieu.le.1999@gmail.com 0399706614 My, Ngo Ngoc ngongocmy851999@gmail.com 0764497391 Thong, Doan Trung doanthong002@gmail.com 0886428208

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Thong, Doan Trung Student ID: 2321124144

Team Member

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2.1 Scrum Team Information: 6

2.2 Role and Responsibility: 7

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Introduction:

1.1 Purpose:

This document provides a summary of the project's objectives, division of work, the major milestones, required resources, time and overall schedule and budget allocation used and based on the document proposal to build a dating website application on time, at the request and plan

1.2 Project Overview:

- Reference to C2SE.12_Proposal_LET_ver1.2.docx

1.3 Project Deliverable:

- The project will be implemented for users such as admin, manager, teacher, alumni, and student

2 Team Organization:

2.1.Scrum Team Information:

Table 1: Scrum Team Organization

MSc Huy, Truong

Hieu, Le Xuan 0399706614 xuanhieu.le.1999@gmail.com Member My, Ngo Ngoc 0764497391 ngongocmy851999@gmail.com Member Thong, Doan Trung 0886428208 doanthong002@gmail.com Member

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PROJECT PLANInternational School - Capstone 2 – 2021

2.2.Role and Responsibility:

Product Owner

Understanding users and customers: o Research and understand the needs

and desires of customers using hotel services.

o Market analysis and tourism industry trends.

o Identify problems and opportunities to improve customer experience Collaborate with the development team:

o Clearly communicate feature and functional requirements of hotel-related products and services (for example: online booking system, mobile application for customers, ) o Participate in meetings and give

feedback to the development process o Provide necessary information and

answer questions from the development team Stakeholder management:

o Keep in touch and update information with relevant parties such as management, hotel departments,

o Sketch and preliminary design of customer experience when using hotel-related products and services o Determine required features and

prioritize development order o Provide references and detailed

instructions to the development team Provide detailed user stories:

o Identify actual situations of customers when using products and services o Describe the customer's actions and

goals in each situation.

o Provide detailed information to help development teams build products that best meet customer needs.

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Scrum Master

Coach and support team members:

Scrum and Agile principles.

daily work.

related to Scrum Organize Scrum meetings:

o Prepare and lead Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings.

o Ensure meetings are effective and on time.

o Record and track results of meetings Monitor project progress:

project progress.

o Identify potential risks and problems o Propose solutions to improve project

Promote a spirit of cooperation and communication:

environment for team members.

among members.

o Resolve conflicts within the group.

Secretary Support hotel management work, including: Schedule and arrange meetings and events Record and store meeting minutes Draft and send emails and letters Manage records and documents Answer phones and greet guests Support other administrative tasks Provide information and support to customers Maintain professionalism and efficiency in work.

Reviewer Rate the quality of hotel services:

o Conduct surveys, collect feedback from customers about hotel services such as reception, rooms, restaurants, spa services,

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PROJECT PLANInternational School - Capstone 2 – 2021

o Analyze and evaluate customer satisfaction with services.

o Identify strengths and weaknesses and make recommendations to improve service quality Evaluate hotel performance:

o Analyze data related to hotel business activities such as booking rate, revenue, costs,

o Evaluate the performance of hotel departments.

o Identify problems and provide solutions to improve operational efficiency.

Evaluate employee capabilities:

o Carry out periodic assessments of employee capabilities based on criteria such as knowledge, skills, service attitude,

o Classify and recommend appropriate training programs to improve

o Use appropriate programming languages such as PHP, Java, Python,

o Integrate necessary APIs and libraries.

o Ensure software quality and performance.

Software maintenance and updates:

o Fix errors and fix problems that arise.

o Update software with new features.

o Ensure the software always operates stably and effectively.

Technical assistance:

o Support users in using the software.

o Answer technical questions and issues.

o Provide software usage documentation.

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Analyzer Collect and analyze data related to hotel

Use data analytics tools to identify trends, issues and opportunities to improve hotel performance.

Report analysis results to hotel management and propose appropriate solutions.

Support other departments within the hotel to use data to make more effective decisions.

o Perform test cases to check the features of the hotel management system.

o Detect errors and record details.

o Report errors to the development team and track bug fixing progress Non-functional testing:

o Test system performance, security, usability, and compatibility.

o Propose solutions to improve the

Mentor - Guide on the process.

- Monitoring all activities of Team.

- Help with anything.

MSc Huy, Truong Dinh

2.3.Communication Methodology:

Table 3: Communication Methodology

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PROJECT PLANInternational School - Capstone 2 – 2021

2.4.Communication and Report:

Table 4: Communication and Report

Type of communication

Methods, tools

Communication among in groupScrum meeting Face to face

arise:,Discuss and find ways to solve problems that arise during

together to analyze the

working on the sprint going to do, planning and design for the sprint.

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Every day A web-based task tracking system To manage or divide task, report bugs/issues.

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PROJECT PLANInternational School - Capstone 2 – 2021

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● Scrum is an iterative and incremental agile software development framework for managing software projects and product or application development

● Scrum focuses on project management institutions where it is difficult to plan ● Mechanisms of empirical process control, where feedback loops that constitute

the core management technique are used as opposed to traditional command-andcontrol management

● Its approach to planning and managing projects is by bringing decision-making authority to the level of operation properties and certainties

Benefit of the methodology:

− Project can respond easily to change − Problems are identified early

− Customers get the most beneficial work first − Work done will better meet the customer’s needs − Improved productivity

− Ability to maintain a predictable schedule for delivery

4 Schedule and Cost: 4.1.Detailed Schedule:

1.1.2Facilities maintenance27/0228/026 hrs

1.2.1Promotion and marketing01/0302/033 hrs

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PROJECT PLANInternational School - Capstone 2 – 2021

1.2.5Clean up and prepare05/0306/035 hrs

2.2.7 Break and Lunch time 14/0314/032 hrs

3.1.1 Trainning employees 15/0315/034 hrs

3.1.3 Clean up and prepare for the evening 16/0316/032 hrs

3.1.4 Food and entertainment services 16/0316/032 hrs

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3.1.5.1End of shift17/0318/035 hrs

3.1.5.2Design interface of Register18/0318/034 hrs

3.1.5.3Design interface of Login18/0318/034 hrs

3.1.5.4Design interface of profile19/0319/034 hrs

3.1.5.5 Design interface of chat room group 20/0320/034 hrs

3.1.5.6Design interface of list group21/0321/034 hrs

3.1.5.7 Design interface of member group 22/0322/034 hrs

3.1.5.8 Design interface of call video group 23/0323/034 hrs

3.1.5.9 Design interface of record group 24/0324/034 hrs

3.1.5.10Design interface of message25/0325/034 hrs

3.1.6.1Code Main Menu for users26/0328/0316 hrs

3.1.6.2Code Login for users29/0330/034 hrs3.1.6.3Code Register for users30/0331/034 hrs

3.1.6.4Code Profile for users01/0402/0410 hrs

3.1.6.5Code Group for users03/0406/0410 hrs

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PROJECT PLANInternational School - Capstone 2 – 2021

3.2.1 Sprint Planning Meeting 13/0413/044 hrs3.2.2 Create Sprint Backlog 13/0413/042 hrs3.2.3 Create Test Plan document for

Design user interface of

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3.2.6.1 Code Find a helper 20/0421/0418 hrs3.2.6.2 Code Support for user 21/0423/0418 hrs

3.2.6.4 Code Learn Vocabulary 27/0402/0525 hrs

3.2.7.1 Test Find a helper 07/0507/058 hrs3.2.7.2 Test Support for user 07/0507/055 hrs3.2.7.3 Test Case for Search 08/0508/055 hrs3.2.7.4 Test Learn Vocabulary 08/0508/057 hrs

3.3.1 Sprint Planning Meeting 11/0511/054 hrs3.3.2 Create Sprint Backlog 11/0511/052 hrs3.3.3 Create Test Plan document forSprint 3 12/0512/052 hrs

Create Database document for

3.3.5.1 Design interface of Dashboard 13/0514/058 hrs3.3.5.2 Design interface of Manager account 14/0515/055 hrs3.3.5.3Design interface of Admin15/0516/0510 hrs

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PROJECT PLANInternational School - Capstone 2 – 2021

3.3.5.4Design interface of Event16/0517/057 hrs

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4.2.Cost

4.2.1 Cost Person/Hours

Table 1 Cost person/hours

4.2.2 Total Cost Estimate

Table 2 Total cost estimation

- The explanation for the table: Amount of working hours = 4 o members * 3 hours * 90 days o Other cost = 4 members * 100 USD

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PROJECT PLANInternational School - Capstone 2 – 2021

5 Project Risk:

Table 7: Rating for likelihood and seriousness for each risk

RATING FOR LIKELIHOOD AND SERIOUSNESS FOR EACH RISK

(Used for Seriousness only)

Table 8: Project Risk

The plan may be delayed for the initial estimate of

Requirements Internal contradictions that may exist in the request

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Technical processes

The standard procedure cannot meet the The process can be improved and more the old process.

transmission line network

period is too short, so our team cannot complete this project on a short time During project

implementation, our team to learn and have more work to do, our team cannot focus all their time to carry out this project.

Project management system may not be sufficient to support the requirements of

1 Proposal Document 16 –Mar – 2021 C2SE.12_Proposal_ LET_ver1.2.docx

2 Project Plan Document 20 –Mar – 2021 C2SE.12_ProjectPlan_LET_ver1.

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PROJECT PLANInternational School - Capstone 2 – 2021

1.docx

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