báo cáo thương hiệu doanh nghiệp công ty cỏ mềm Sự thật càng được khẳng định trong lĩnh vực kinh doanh mỹ phẩm thiên nhiên, điển hình là Co Mem HomeLab một trong số ít thương hiệu làm được điều đó. Một thương hiệu “LANH THAT”. Chúng tôi đã nghiên cứu và tìm hiểu rõ hơn ở đâu Co Mem HomeLab đạt được thành công về thương hiệu như vậy và triển khai hiệu quả chiến lược xây dựng thương hiệu như vậy. ở Việt Nam sẽ được thể hiện qua báo cáo này.
Trang 1VIET NAM MARITIME UNIVERSITY INTERNATIONAL SCHOOL OF EDUCATION
HOW BRAND WORD REPORT
Trang 2In the context of Vietnam's growing economy and increasingly deep integration into the world economy, domestic businesses have been given many development
opportunities But besides that, businesses also encounter many difficulties and
challenges that need to be overcome Competition among domestic businesses is
already fierce but is now even more fierce because of the participation of foreign businesses And one of the factors that can enhance the competitive power of
businesses is brand Brands today have become more important than ever, given the pace of change, the dynamism of economies and markets, the rapid development of technology and inventions, and the increasingly clear market segmentation A strong brand will bring business opportunities and leverage for other activities, considered a basic weapon in competition
To improve competitiveness and stand firm in the market, businesses need to build a sustainable brand in the hearts of consumers Creating a brand is a process that requiresconstant effort and appropriate investment from the business When creating a brand for yourself, you build a mark that creates an impression for the public to look forward
to, creating a different brand that is not mixed with other brands Today's branding orientation is shifting towards focusing more on the relationship between brands and consumers The truth is further confirmed in the field of natural cosmetics business, typically Co Mem HomeLab - one of the few brands that can do that A brand that is
"LANH & THAT" We have researched and learned more clearly where Co Mem HomeLab has achieved such branding success and effectively implemented such a branding strategy in Vietnam will be shown through this report
Trang 3A special mention goes to my friend and my family whose discussion, support, and exchange of ideas enhanced the quality of this report Their encouragementand patience were invaluable in completing this report.
While the completion of this report marks the end of a complete research
journey, it also marks the beginning of a deeper appreciation and understanding
of how brands work We hope that this report will serve as an enlightening
resource for future students and researchers interested in exploring the world of branding Although a lot of observations and research have been done during the training process, the report may still have some limitations due to time
constraints and our current level of knowledge Therefore, feedback and
comments from teachers are extremely valuable as they have the potential to enhance the completeness of this report
Thank you again to everyone who contributed to this report Your efforts played
a vital role in its completion and left a lasting impact on our learning and
development
Trang 4Table of Contents PREFACE
ACKNOWLEDGMENT
JOB DESCRIPTION AND CONTRIBUTION OF EACH MEMBER
LIST OF PICTURES
LIST OF TABLES
INTRODUCTION
CHAPTER 1: INTRODUCTION OF CO MEM HOMELAB 10
1.1 Introduction of Co Mem HomeLab 10
1.2 Development history of Co Men HomeLab 11
1.3 Co mem Key brand 13
1.3.1 Root Strengths 13
1.3.2 Competitive environment 16
1.3.3 Target 21
1.3.4 Insight 22
1.3.5 Benefits 23
1.3.6 Value, Belief and Personality 24
1.3.7 Reason to believe 25
1.3.8 The Unique Selling Proposition ( USP ) 26
1.3.9 Essence 27
1.4 Factors affecting Co Mem branding 27
1.4.1 Microenvironment Factor 27
1.4.2 Macro Environment Factor 31
Trang 51.5 Co Mem HomeLab SWOT Analysis 32
CHAPTER 2: CURRENT STATUS OF CO MEM HOMELAB BRANDING PROCESS 34
2.1 Brand Name 34
2.2 Logo 35
2.3 Slogan 36
2.4 Brand reputation 37
2.5 Packaging 40
2.6 Co Mem HomeLab Advertising Strategies 41
2.6.1 Advertising on social networks 41
2.6.2.Take advantage of Influencer Marketing 43
2.7 Innovation 44
2.8 Community initiatives 46
2.8.1 Co Mem Homelab accompanies the Dream School project to launch the " #5viectot" campaign 46
2.8.2 Co Mem Homelab " joined hands" with Hanh Phuc Xanh to carry out the campaign " Plant forests to preserve water" 48
CHAPTER 3: RECOMMENDATION FOR CO MEM HOMELAB BRANDING 50 CONCLUSION
REFERENCES
Trang 6JOB DESCRIPTION AND CONTRIBUTION OF EACH MEMBER
4 Nguyen Phuong Thuy – 86402 2.2 Logo
2.3 Slogan2.4 Brand reputation2.7.Innovation
2.6 Co Mem Advertising Strategies
5 Trinh Dieu Linh - 87763 2.1 Brand Name
2.5 Packaging2.8 Community initiatives
6
Dinh Tien Dat - 88020
1.1 Introduction of Co Mem HomeLab 1.2.Development history of Co Men HomeLab.
7 Nguyen Thanh Hai - 88552 Presentation
Trang 78 Phung Huu Nghia – 87794 Presentation
9 Tham My Hanh - 93749 1.3 Co mem Key brand
1.3.1 Root Strengths1.3.2.Competitive environment1.3.3 Target
1.3.4 Insight1.3.5 Benefits1.3.6 Value, Belief and Personality1.3.7 Reason to believe
1.3.8 The Unique Selling Proposition ( USP )
1.3.9 EssenceMaking a detail outlines and separate content for each member
Trang 8LIST OF PICTURES
PICTURES 1: CoMem HomeLab 11
PICTURES 2: Business philosophy of Co Mem 12
PICTURES 3: Co Mem's campaign 13
PICTURES 4: Co Mem’ Unisex Dreamer Perfume 18
PICTURES 5: Charme Angel Perfume 19
PICTURES 6: Morra no 02 lilybell perfume 20
PICTURES 7: "Use friendly packaging" 23
PICTURES 8: “Nude Soap” 24
PICTURES 9: Core value “Lanh & That” 24
PICTURES 10: Positioning graph 28
PICTURES 11: Co Mem Homelab Logo 36
PICTURES 12: Co Mem Homelab slogan 37
PICTURES 13: APEA Asia Inspiration Awards 2021 39
PICTURES 14: Co Mem brand representative received the certificate 39
PICTURES 15 : CoMem HomeLab Packaging 40
PICTURES 16 : CoMem afforestation gift set in collaboration with Green Happiness .41
PICTURES 17: Co Mem HomeLab Fanpage 42
PICTURES 18 : Co Mem HomeLab website 42
PICTURES 19: Co Mem HomeLab’s MV 43
PICTURES 20: Co Mem lead-free silk lipstick 44
PICTURES 21: Hay Hay Co Mem fast-absorbing natural sunscreen SPF 40, PA ++ 60g .44
PICTURES 22: Taptap Co Mem facial cleansing powder reduces acne and hides blackheads 45
PICTURES 23: “Nude Soap” 45
Trang 9PICTURES 25: Forest planting campaign 48PICTURES 26: Afforestation and forest protection campaign 48
LIST OF TABLES
Table 1 : Compare prices of Soft Grass,Cocoon and Thorakao 29
Trang 10This report aims to provide a comprehensive view of the brand strategy used by Co Mem HomeLab The report delves into the fundamentals of effective branding and explores how Co Mem successfully executes its brand strategy By examining the keyelements of the messaging, visual identity, and marketing campaign behind Co Mem HomeLab's success and market positioning
In addition to analyzing Co Mem HomeLab's brand strategy, this report also
examines the importance of branding By exploring factors such as brand
differentiation, emotional connection, and creating customer loyalty Co Mem
HomeLab's effective branding goes beyond mere visual elements like logos and slogans; it includes a strategy that easily attracts and connects impressively with the target audience and contributes to creating a unique identity Revolving around the soul are core values to create a consistent image and commitment to customers Core values are the characteristics, the mark that exists consistently in the minds of
customers, creating the deepest impression and making a difference compared to other brands Once you have found a place for yourself in the minds of customers, brand identity will play a role in retaining customers as well as building their loyalty
to the brand Effective branding is fundamental in creating awareness, recognition, and customer loyalty
Furthermore, this report will provide recommendations to enhance Co Mem
HomeLab's brand strategy From the collected information combined with
knowledge, we make judgments and propose solutions to create better brands in the future These recommendations will focus on identifying and capitalizing on existing strengths and new opportunities as well as finding ways to overcome weaknesses and
Trang 11implementing these recommendations, which provide a completely new direction, CoMem HomeLab can continue to strengthen its market position and succeed in the highly competitive cosmetics industry.
CHAPTER 1: INTRODUCTION OF CO MEM HOMELAB
1.1 Introduction of Co Mem HomeLab
Co mem HomeLab is a brand that prioritizes natural and safe ingredients to promote
a healthy and beautiful lifestyle Founded in 2015 by master pharmacist Trinh DangThuan Thao, this brand specializes in manufacturing and distributing naturalcosmetics for people of all ages, from children to adults
Their diverse product portfolio includes skin care, hair care, body care, essential oils,perfumes and high-quality makeup, guaranteed to meet your needs and help you takecare of your body and beauty
With a 9,000m2 cosmetics factory certified to meet CGMP standards, Co memHomeLab ensures all production processes are strictly controlled All products aretested in a GLP ISO 17025 laboratory before sale, giving you the assurance that youare only using the best and safest products for your skin and body
Co mem HomeLab is supported by a team of highly qualified and dedicatedpharmacists who are passionate about promoting safe and healthy living With 22stores located in provinces and cities nationwide, Co mem HomeLab is always ready
to serve you quickly and conveniently
If you are looking for a brand you can trust, Co mem HomeLab is the perfect choicefor you Their commitment to natural and safe ingredients, combined with theirdedication to promoting a healthy and beautiful lifestyle, has made them one of themost trusted and trusted brands most respected in the natural cosmetics industry Try
Trang 12Co mem HomeLab products today and experience the natural benefits of their highquality ingredients!
(Source: https://comem.vn)
1.2 Development history of Co Men HomeLab.
Co Mem Homelab is a famous and popular brand in the natural cosmetics industry.They have built a reputation for providing customers with pure, clean ingredients thatare both safe for the skin and the environment The brand is becoming increasinglypopular as more and more people are concerned about the impact of syntheticchemicals in cosmetics on health and the environment Customers have reportedsignificant improvements in their skin and hair health after using Co Mem Homelabproducts, leading more and more people to incorporate them into their daily routineand contribute to their health healthier lifestyle
In addition to daily production and commercial activities, Co Mem Homelab alsoorganizes many different contests to increase its appeal to consumers The famousphoto contest of the brand "Pregnant dads love pregnant mothers very much" aims toraise awareness and respect for husbands who accompany their wives during thetiring period of pregnancy Co Mem Homelab is committed to its mission of bringinghealth to the community, and they partner with organizations to achieve this goal
Trang 13Recently, at the beginning of 2021, Co Mem Homelab organized a "lucky money"campaign with the seeds "sow green seeds - welcome peace" to help the lessfortunate and turn their dreams into reality They also organize Livestream eventswith experts to provide and exchange necessary knowledge in daily life to customers.All of these activities have contributed to the prosperity and strong development of
Co Mem Homelab and helped build a loyal customer base
Co Mem Homelab's success can be attributed to its commitment to quality, customersatisfaction and innovation This brand has developed more than 100 product lines invarious basic care industries and reaches more than 4 million customers Everyonecan easily access their products thanks to 31 exclusive stores nationwide Co MemHomelab's pure ingredients bring natural and safe benefits to customers, and theireffectiveness and value have been satisfied by many customers When choosing CoMem Homelab products, customers can trust the brand's commitment to only usingpure, clean ingredients that are safe for both the skin and the environment
Trang 14PICTURES 3 : Co Mem's campaign
(Source: https://vietnamnet.vn)
1.3 Co mem Key brand
1.3.1 Root Strengths
Quality product manufacturing and supportive policy flexibility.
As environmental and health issues are highlighted, sounding the alarm bells formodern man, "sustainable development" is increasingly becoming a strong globaltrend, and the cosmetics market is no exception As of 2016, statistics show that 34%
of beauty products sold in the Asia Pacific region come with a sustainable, organicmessage
This trend of beauty is spreading throughout the world, conquering every believer inAsian beauty An article in ScienceDirect (2019) even concluded that sustainability isimpacting every step of the cosmetics lifecycle
Accordingly, cosmetic formulators tend to produce products based on sustainablecriteria, specifically: long-term use without harm to humans (safe for humans) andwithout pollution to the environment (healthy for the earth)
Trang 15The first important criterion of sustainable development is environmental protection.Specifically, in the production process, the brands prioritize the choice of greeningredients, and the application of green technology, which helps reduce waste, andcarbon emissions to the environment as well as limiting water consumption.
The second criterion is safety with people The selection of raw materials, naturalingredients in the right proportions, free of chemicals, typically preservatives that areharmful to health when used for a long time is also one of the important factors in thenew-age cosmetics industry With this in mind, brands need to do more research tofind the optimal preservation strategy, so that these substances don't get oxidized.They even accept that the price may be higher, but more importantly, the product issafer for the health of the consumer
In Vietnam, some brands recognize the importance of developing products in linewith global sustainable trends Despite facing many challenges such as costs,production, and conservation, Thanks to capturing the shifting trend of consumers,investing in products, and catching up with the global sustainable development trend
by using the best natural and genuine, local, environmentally friendly raw materials,
Co Mem HomeLab has succeeded
Co Mem is an impressive model of success in the Vietnamese cosmetics industry.Understanding that this brand has created beauty products that are all natural, safe forcustomers to use, safe for their health, and environmentally friendly
The brand has steadily conquered consumers with true products” Lanh & That”,which are products that are safe for humans with minimal, pure ingredients, focused
on the purpose of use:
For example, hair care products focused only on the function of helping skin, hairfrom the root rather than the fake feel of hand-woven from silicone
Co Mem products are also transparent in their natural origin: hollow floors, granules,green tea, almonds (containing 95-100% of the ingredients), do not use harmfulingredients or risk harm to human health, and do not accumulate toxins when used for
a long time In particular, all products are registered and meet quality standards, aretested to meet the criteria, safe for pregnant and lactating mothers
Founder of Co Mem is also committed to "sustainable development" while adhering
to the "healthy for the earth" criteria Accordingly, Co Mem uses the maximum
Trang 16amount of indigenous raw materials, does not emit, and does not produce residues oftoxic substances harmful to the environment and flora and fauna.
The brand's products from shampoo, bath leaf, natural soap, and apple balm allhave eco-friendly or recyclable packaging Capturing the world's trends, investing inproducts/cosmetics of natural origin healthily and authentically, and going from R&D
to production before reaching the consumer, Co Mem has been making steady steps
on the journey to success and has the opportunity to go far in the future Co Memcosmetics are extracted from nature, with no foaming agents, no preservatives, notoxic flavors, and no silicone to protect the user and the environment
After 8 years of establishment, Co Mem HomeLab is one of the Vietnamese naturalcosmetics brands chosen by many domestic and international business partners,thanks to the perseverance of the goal of creating "Lanh & That"
Every Co Mem product is quality-registered, meets medical standards, is publiclytraded, not just sold online, and circulated internally
Honest People is also a "special property" at Co Mem, where from the youngest tothe oldest, we are imbued with the same principle: always be honest with ourcustomers and partners We're honest about the product, we're honest about theutility, we're honest about the relevance to our customers Living honestly is theeasiest way to live
At Co Mem, 100% of the products have a quality declaration, which is checked bythe inspection agency of the Ministry of Health before being put on the market, sothat consumers can be assured of a product line of clear origin, a reputable brand andtransparency with the law
Accordingly, all products are manufactured with the SSIC (Safe and SustainableIndex of Cosmetics) which includes safety criteria such as no harmful ingredients, noaccumulated toxins, no dependence on the product, and maximum natural origin
The sustainability criteria include maximum use of indigenous ingredients, noemissions and residues of toxic substances into the environment, use ofenvironmentally friendly or easily recyclable packaging, and no use of ingredients ofextinct or rare plant and animal origin
Trang 17To better serve their customers, if they want to go to the place to try the product, CoMem has launched two stores in Hanoi and a branch in Ho Chi Minh City To meetthe best, limit the products in stock, the expiration of which affects its customers.
Co Mem has adopted professional sales management software Co Mem's websitecan monitor how much they sell each day, and it adds up-to-the-minute alerts, andsales alerts to get to customers as quickly as possible
Concerns about harmful chemicals in industrial lipsticks and skin-care products havecaused many women to become increasingly interested in safe, naturally sourcedlipstick products Friendly, peaceful, yet deeply human, Co Mem is increasinglygaining the trust of consumers
1.3.2 Competitive environment
Direct competitors:
About the Market: In Vietnam, the natural cosmetics market has appeared many
famous foreign brands such as The Body Shop, Innisfree, The Face Shop, TheOrdinary There are also natural cosmetics businesses from Vietnam such asCocoon, Thorakao, Herbal, Green Garden
With a large number of natural cosmetics companies, competition is becoming moreand more fierce It can be said that the natural cosmetics market is perfectlycompetitive The reason is because in those years people tend to care more abouthealth as well as environmental issues Organic and natural products fully meet all ofthe above concerns Along with the development and influence of animal rightsorganizations, people are more aware of actions that affect animals, such as theproduction of animal-based cosmetics or testing on animals Natural cosmetic brandssuch as Co Mem HomeLab were born to meet the above trends of customer interest.The increasing number of customers leads to an increase in the number of businesses
to meet the needs of each customer segment Each business will have different goalsand development directions to create a difference that makes customers identify thecompany's brand and products
Determination criteria: Current competitors of Co Mem HomeLab are businesseswith similar production directions (strong in R&D - Research & Development), havetheir own formulas, self-production and distribution Based on the target customerand product strategies, The Body Shop and Innisfree can be identified as two direct
Trang 18competitors of Co Mem HomeLab These are also two brands that have been quitesuccessful in the Vietnamese market recently:
● The Body Shop:
Famous British cosmetics brand, specializing in providing products using onlynatural ingredients
Providing very diverse product lines suitable for many different customer groupsfrom multi-care and body care products
The packaging is designed with eye-catching packaging and fresh natural images.Although not sophisticated, it clearly shows images and color samples of the abovenatural ingredients and products
The company's product lines are not tested on animals
The price is quite high because it is a long-standing and reputable product withorganic ingredients that help care for and treat skin effectively However, the price ofthe product is completely worth the quality of the product
● Innisfree:
Natural cosmetics brand belonging to the Korean cosmetics group Amore Pacific
Specializing in manufacturing and supplying skin care products for both men andwomen
Product ingredients are made from natural ingredients
The company uses unique packaging that is friendly to adults and ingredients aretaken from the beautiful Jeju region of Korea
Packaging material is made from recycled materials, environmentally friendly
This brand belongs to the affordable price segment in Korea
Products range in price from over 100k to over 500k depending on the product
Trang 19The Health - Beauty industry is characterized by rapid change, therefore knowledge
of this business in general and knowledge of the industry in particular need to beregularly updated Product R&D speed and capacity must be market-oriented instead
of following trends to ensure future development
About the product: Perfume is a constantly developing product and is useful for
people working in the fashion industry and office in everyday life as it increases confidence, hides unpleasant body odor and shows one's personality The growth ofthe perfume market is mainly influenced by unpredictable and constantly changingfashion trends Therefore, the fragrance companies in the market are focusing ondeveloping interesting, unique and new fragrances to appeal to different groups ofconsumers around the world The following two perfume brands can be consideredworthy competitors to Co Mem's perfume line:
(Source:https://comem.vn)
● Charme
Trang 20PICTURES 5 : Charme Angel Perfume
(Source:https://nuochoantshop.com)
Charme was born as a highlight on the colorful perfume "picture", giving users morechoices Because of the product quality characteristics that are constantly improved,Charme Perfume has quickly gained trust and become a familiar choice for manycustomers Charme Perfume always meets the criteria of ensuring a classy scent,impressive scent retention, and most importantly, an average price, making it easy forcustomers to own Charme perfume is the only company produced in Vietnam using
a formula completely transferred from Europe with modern conditioning, extraction,and cutting technology
With all the enthusiasm and desire to breathe a new breeze into the Vietnameseperfume market, contemporary fragrances according to brands around the world,radiate well, and last for an extremely long time at a price that anyone can use That'swhy since its launch, Charme has won the hearts of customers and famous actors and
Trang 21Morra's special feature is to apply the model SELFFEEL SELFCREATE PERSONALIZE YOUR IDENTITY, which has attracted hundreds of thousands ofcustomers who want to experience it to create their personality.
-Indirect competitors:
It is located in the beauty cosmetics industry group, plus the diversity of theVietnamese perfume market Natural perfume products are not only subject to directcompetition from other brands but also from alternative products, also known asindirect competitors such as perfumed shower gel, and deodorant roll-on Perfume,scented body lotion products with 2 1 effects but the price is much cheaper thanperfumes with only 1 effect but the price is higher
Trang 221.3.3 Target
Realizing that competition in the cosmetics market is increasingly fierce, Co MemHomeLab determines their goals and direction slowly but surely, attach importance toquality and consumer health, say no to counterfeit products, say no to preservativesproducts, and put the use of the products on the top goal
The customer base that Co Mem targets is those who prefer healthy natural productsthat do not harm the skin or health The target customer segment is identified aswomen who have healthcare knowledge and care about themselves and their lovedones
However, currently, Co Mem's products only focus on female customers, so thegroup plans to expand the brand to products for men, the main products revolvingaround skin care
● Brand expansion orientation:
Normally, when talking about beauty, people often think of women and girls who arewilling to spend time, effort, and money on maintaining their appearance andnurturing their skin We always think that only women need to take care of their skin,but the truth is that this is not the case at all Men also have skin problems, and men'sskin also needs to be cared for, maintained, and cherished However, beauty productsfor women are not always suitable for men's skin Because of the need to haveskincare products suitable for men's skin, Co Mem HomeLab aims to expand itscustomer base towards men, promoting the production of products for men
Brand name: Homelab for men
Main products: revolve around skincare
There are many reasons why men need facial care, first of all, facial care helps reducethe risk of dermatological diseases such as acne, inflammation, or, more seriously,skin cancer The reason is that men are often exposed to the sun, dust, andenvironmental pollution more than women, which causes their skin to become darkand exposed to ultraviolet rays, which have a negative effect on the skin In addition,men's skin is often more oily If not taken care of, it will cause acne and enlarged
Trang 23and more elegant A man with a good appearance is always attractive and has morechances of success at work Furthermore, a bright face and beautiful appearance alsohelp men feel more confident in all situations, especially when interacting withpartners or friends of the opposite sex.
Products for men such as Facial cleanser, Lotion, Sunscreen, Exfoliators, Toner,Serum, and Facial soap
Highlights of the product: As a brand line of Co Mem, these products also aim to be
"green" cosmetics with the words "Lanh & That”
These products are all made from herbs, nuts, and 100% natural ingredients, healthyand real, non-irritating, easy to use, effective in improving and beautifying the skin,and treating various diseases Completely cured skin problems
Target customers: 18-30 years old
The group focuses on male consumers between the ages of 18 and 30 because menbetween the ages of 18 and 30 are already concerned about self-image, have income
to spend, and are more likely to be affected influenced by advertising
1.3.4 Insight
Safe for everyone's health and environmental protection Co Mem is committed to
"sustainable development" while adhering to the "healthy for the earth" criteria
Young people love to use green products and build their own image and personalitythrough the characteristic scent produced purely naturally Co Mem HomeLab willgive them confidence with its signature fragrance and distinctive highlights of itsnatural, safe, and wholesome fragrance And the cosmetic products are soft, benign,and don't cause too much skin treatment to feel confident using
Trang 241.3.5 Benefits
The herbal cosmetics company has attached a "Good and True" message to everyproduct Co Mem creates HONEST in the materials used and TRUE in the value eachproduct brings
The products of Co Mem are mostly derived from Vietnamese herbs Familiaringredients such as coffee, brown rice, green tea, castor oil, cinnamon, flavorings,scents, are combined to create a variety of products with a relaxing aroma that issafe for the user, environmentally friendly and enhances the value of Vietnameseherbs
The Philosophy of “Lanh & That” is not only good for humans but also good for theearth Co Mem has implemented many environmental protection campaigns such as
"Use friendly packaging" or “Nude Soap” - less waste from paper boxes and net bags.These programs are well-received and well-liked by their customers
PICTURES 7 : "Use friendly packaging"
(Source: https://www.pinterest.com/pin/769341548835424938/)
Trang 25PICTURES 8: “Nude Soap”
(Source: https://comem.vn)
Media strategies have made Homelab Soft Grass widely known, changing theperceived attitude of customers towards using products from nature The trend ofgreen beauty is becoming more and more popular, not only for girls but spread to theentire Vietnamese community
1.3.6 Value, Belief and Personality
PICTURES 9: Core value “Lanh & That”
Trang 26(Source: https://comem.vn)
The core value of Co Mem HomeLab is “Lanh & That '' Safe products, honestpeople They want to create high-quality, natural cosmetic products that do not harmthe skin
Co Mem HomeLab aims to provide natural beauty products, using fair organicingredients and free of harmful chemicals They want to raise environmentalawareness among customers and use sustainable production methods The ultimategoal of the company may be to help women be confident and shine with naturalbeauty
The safety of the product comes from pure nature, safe for health and theenvironment All of Co Mem's ingredients are imbued with the unique cultural spirit
of Vietnamese ingredients such as rice, cinnamon, cajuput, basil, coriander seeds,green tea, enhancing the value of Vietnamese herbal sources The product isguaranteed to contain no toxic chemicals, "bring nature to consumers' health”
Many products do not use additives or chemicals even though the usage time is short,there is not much inventory, and they are only produced in small batches withoutincreasing costs, providing absolute safety for users
Besides, the product is constantly improved and refined in accordance with the spirit
of the artisan, promoting sophistication and meticulousness in every detail fromshaping, cutting, and wrapping paper The packaging design is artfully crafted byHang Trong artisan, and has created a unique feature of Vietnamese culture througheach product packaging of Co Mem
1.3.7 Reason to believe
Co Mem HomeLab is a favorite cosmetics brand in the Vietnamese market All of CoMem's cosmetic lines are made with 100% natural ingredients, free of toxicpreservatives As a result, Co Mem’s natural cosmetics have succeeded in reachingconsumers' hearts
With the criteria of “Lanh & That”, CoMem always sends environmental messages
on its products Wanting to create a line of cosmetics that are safe, and wholesome,
Trang 27Therefore, customers can be completely assured of the origin of the origin, as well asthe quality of the products of HomeLab.
All Co Mem’s natural cosmetic lines are using the most advanced and modern beautytechnologies, with CGMP standard cosmetic production lines
Since its establishment, Co Mem has always prioritized product quality Therefore,100% of the products of the soft grass home lab before being launched on the markethave to go through four strict quality checks From the source of the raw materials tothe quality of the finished product, All procedures are carried out strictly inlaboratories that meet GLP ISO 17025 standards
In addition, the products are carefully evaluated and quality-checked by leadingexperts and doctors in Vietnam.The staff producing at the factory is 100%pharmacist-specialized with an honest commitment to the ingredients published
Co Mem HomeLab is increasingly gaining recognition from a variety of differentaudiences, not only from the main audience that the brand initially always targetedfrom women and children, but with the trend of green living, the audience ofHomelab soft grass is also gradually expanding, especially young potential customersexpressed through the brand is gradually expanding promotion on emerging mediaplatforms
Therefore, customers can be assured of the quality standards of Co Mem’s products
1.3.8 The Unique Selling Proposition ( USP )
Today, most things around us contain at least some harmful chemicals, from plasticbottles to soap, to bath milk, to cosmetics, even to everyday food Aware of this, Co
Mem has been researching and refining products that are as green as Grass All of Co
Mem’s cosmetic lines are made from natural and organic ingredients without the use
of any toxic preservatives With a rich variety of varieties, patterns, shapes, sizes, andmost importantly, the safety and health of its products, Co Mem is gaining the loveand trust of its discerning customers
Maybe the person who makes the "green" breath of Soft Grass is a lover of beautyand nature And so these products are all derived from natural herbs: from lipsticks tolip balms “soft as rice”, and durable, unleaded silk lipsticks, to skin care lines likefacial powders, toners, serums, hair care, bath products, baby products,