An assignment with an Excellent score in cloud computing. This exercise presents a report on soft skills, situation handling, and the 5 Why rule, helping people gain knowledge about critical thinking in handling situations and planning personal projects.
INTRODUCTION
In my assignment 1, my team and I discussed the actions we took to complete the "Gala dinner - Connect together" project, which aimed to bring all members of our company together Through our self-assessment of the skills required for the project, we were able to identify both our areas of proficiency and weaknesses, which will serve as evidence for the other members This process will help everyone to develop together in the future
For the assignment 2, I will discuss the crucial connection between team dynamics and members' behavior and how it significantly impacts the success of the "Gala dinner - Connect together" project Additionally, this report will delve into the factors that affect personal growth by setting clear and specific goals for career advancement, both in the short and long term This study also covers the concept of CDP, which illustrates the process of growth and the potential outcomes that can be achieved through continuous self-improvement.
DISCUSS THE IMPORTANCE OF TEAM DYNAMICS IN THE SUCCESS AND/OR FAILURE OF GROUP
Definition of team dynamics
Team dynamics refers to the interaction and relationship among members of a team, which can have a significant impact on how the team functions, performs, and achieves its objectives It involves the complex and interdependent factors that influence the team's productivity, communication, collaboration, decision-making, conflict resolution, and overall effectiveness Team dynamics can be influenced by various factors, such as
Page 7 of 44 individual personalities, skills, and attitudes, team size, structure, leadership, culture, and external environmental factors Understanding and managing team dynamics is crucial for promoting a positive team environment and achieving optimal performance and outcomes (teamtechnology, 2023)
Characteristics of Team Dynamics that Make for a Winning Team
There are several key characteristics of team dynamics that are commonly associated with high-performing, winning teams:
• Clear Goals: A winning team has a clear understanding of its goals and objectives, and all team members are committed to achieving them
• Communication: Effective communication is essential for a winning team All team members should feel comfortable sharing their ideas, concerns, and feedback openly and honestly
• Trust: Trust is a vital component of successful team dynamics Members must trust each other's skills, judgment, and intentions to work together effectively
• Cooperation: A winning team functions as a cohesive unit, with all members working together to achieve the team's goals Each member's strengths and weaknesses are recognized and leveraged to optimize performance
• Accountability: Each team member should be accountable for their individual contributions to the team's success A winning team operates with a sense of responsibility and ownership for its outcomes
• Adaptability: A winning team is adaptable and able to adjust to changes in its environment or circumstances Members are flexible and open-minded, able to pivot as needed to stay on track
• Positive Attitude: Finally, a winning team has a positive, can-do attitude Members are motivated and committed to the team's success, maintaining a sense of enthusiasm and energy even when faced with challenges.
The importance of team dynamics in the success and/or failure of group work
Team dynamics play a crucial role in the success or failure of group work When team members work well together, they can leverage each other's strengths, share ideas and knowledge, and achieve better results than they could individually Conversely, when team dynamics are poor, communication breaks down, and conflicts arise, leading to suboptimal performance, missed deadlines, and project failure (Mindtools, 2023)
Effective team dynamics ensure that all team members have a clear understanding of their roles, responsibilities, and goals When roles and responsibilities are clearly defined, and goals are aligned, team members can collaborate more effectively, reduce overlap,
Page 8 of 44 and work towards a common objective Good team dynamics also foster open communication, trust, and respect among team members, allowing them to share feedback, ideas, and concerns, and to address conflicts constructively
On the other hand, poor team dynamics can lead to a lack of trust, poor communication, and decreased motivation When team members do not feel heard or valued, they may become disengaged, leading to lower productivity and performance Conflicts and disagreements can also arise when team members have different expectations, goals, or opinions, leading to unproductive arguments and delays
In summary, team dynamics are a critical factor in the success or failure of group work When team members work well together, communication is open and honest, and roles and responsibilities are clearly defined, the team can achieve its goals and objectives effectively On the other hand, when team dynamics are poor, conflicts and misunderstandings can arise, leading to suboptimal performance, missed deadlines, and project failure (Mindtools, 2023)
In my group
Success factor How to achieve it
Provide innovative suggestions In my group, we've developed a dynamic working environment to encourage everyone's innovation Respect for all points of view We recognize that everyone's viewpoints are important and should be listened and respected into account when making decisions
Adhere to the established principles We established regulations and punishments for members who broke those rules
Everyone all treated fairly We recognize that each individual's viewpoint and decision affects the work of the entire team When all issues are handled transparently, team members can put their trust in one another and operate with peace of mind
Accept the distinction Everyone learns to tolerate differences and not be bothered by the work habits of some team members simply because they are not the same
Conflict is unavoidable in teamwork, thus we must occasionally spend more time resolving differences If we avoid conflicts, we have more time to complete the job rather than dealing with controversies
During the project's implementation, the synchronization of opinions among the members was poor, resulting in a lack of coherence in the project, which was a problem for all groups, not just mine
Distractions also happen frequently during project work, we usually intend to have a break of about 30 minutes but actually we did it in more 1 hour Sometimes social networking sites also affect the concentration of members, but this is not too difficult to handle
Every member's position in my group is clearly defined and shown Furthermore, we encourage employees who want to challenge themselves by allowing them to cycle and alter positions within the team This fosters an environment in which everyone may learn and grow, as well as develop a larger range of skills and viewpoints
Name The role of member Activities
Vu Thi Minh Ngoc Follower, Opinion Seeker ,
Ngoc supervises team members in project implementation and connects members with partners such as introducing members, sending contact information, monitoring organizations, decorating event spaces, reviewing and edit the content and time of the event Support members when having problems at the venue such as power failure, lack of game equipment
Sa Duc Anh Procedural Technician,
Duc Anh provides equipment for meetings such as laptops, projectors, recorders, The content of the meeting and activities of the event such as team building, gala dinner, experiences he recorded
He also supervises the technical part of the event such as sound, lighting, equipment such as microphones, led screens In charge of liaising with equipment suppliers to solve problems promptly when equipment malfunctions
Opinion Giver, Harmornizer - Give perspective on activities, games and travel schedules during the trip Games such as blindfold catching goats, jumping sacks, She arranges fun places to go from far to near, such as Monkey Island, Vinpearland, to facilitate moving and withdrawing short travel time
Le Ba Chien Information Seeker,
- He provides information about the location, restaurants, hotels, and contact information of the managers
- He also gives suggestions for event space decoration units and gives decoration samples
-Evaluate and highlight the strengths and weaknesses of the opinions people provide He objected to holding water games because some people can't swim
In my opinion, I believe that all the members are fulfilling their roles adequately They assist and collaborate with one another to ensure that the work is completed successfully Additionally, we make an effort to connect our roles and comprehend each other's responsibilities to foster understanding and provide support Overall, we work together effectively as a team and have accomplished our project goals.
WORK WITHIN A TEAM TO ACHIVE A DEFINED GOAL (P6)
Introduction of my group work
Our group was established through the project "Gala dinner- Connect together" implemented for all eployees in company Our group is include 5 members: me (Tran Duc Long), Vu Minh Ngoc, Nguyen Huyen Trang, Le Ba Chien, and Sa Duc Anh Because we were in the same class for more than a year, we understand each other's personalities and attitudes, and the ability is pretty good So the division of tasks is quite easy
• Our group chose Ngoc to be the Leader because of the dedication and responsibility in the work, as well as its strong leadership She is in charge of assigning work to team members and meeting partners
• A person who has a very good mathematical thinking ability, sense of humour, and ability to resolve conflicts within team, Trang acting as my team's supervisor and accountant
• Duc Anh is the technician of his team, his task is to manage the equipment for the event organization
• Chien is the group's secretary, he is in charge of recording and summarizing the opinions of the members in each meeting of the group
• I am looking for information and providing information in the group It is my duty to provide information on the status of restaurants and hotels so that the team is no longer confused in finding the right hotel for the project
In conclusion, each member of the team is responsible for adhering to the leader's instructions and completing the task requirements They all complete the task that was assigned to them
Name of the event: “Connect together”
Goals: The program will give the employees, managers:
• Strengthen the connection and exchange between departments, employees and managers in the company
• Summary of activities in the first 6 months of the year
• Reward and motivate employees at work
• Create a leisure time, relax after a working time
Participant: 100 Managers and Senior Staff of Company
Time: Wednesday 7 June - Sunday 11 June 2023
Location: VinPearl Luxury Nha Trang, Hon Tre Island
Figure 2: Place choosen to organize event
My role in the group work
As an information seeker and information giver in our group, I believe that I have consistently demonstrated a strong commitment to learning and sharing knowledge with others I take pride in my ability to seek out information from various sources and synthesize it into meaningful insights that can benefit the group
In my role as an information seeker, I approach every task with a sense of curiosity and enthusiasm I enjoy exploring new topics and researching them thoroughly to gain a deep understanding of the subject matter I am not afraid to ask questions and seek clarification when necessary, and I always strive to go above and beyond in my efforts to uncover relevant and useful information for this event
As an information giver, I take great care to share my insights and knowledge in a clear and concise manner I believe that effective communication is key to ensuring that others understand and can benefit from the information I am sharing I am always willing to lend a helping hand to my fellow group members and work collaboratively to achieve our goals
Overall, I believe that my dedication to learning and sharing knowledge has been a valuable asset to our group I am proud to be an information seeker and information giver in my group and look forward to continuing to contribute to group's collective success.
Result of group work
Figure 3: Teamwork is the key to success
After a while, I joined my group to create the initiative "Connect Together." Teamwork gave us with the information we required for my future career Being the technical leader of my group is something I never contemplated before joining the project This was my first time in this job, therefore I had some difficulties, but with the aid of the entire team, I progressively finished my obligations
I've honed a variety of skills, including communication, and I've progressively learned to set aside enough time to complete my responsibilities
Finally, with the team's drive and coordination to support one another, we were able to turn barriers into motivations to achieve better Throughout the event's planning and implementation, all members of the team worked effectively together and contributed significantly to the program's success Each person is responsible for his or her function and collaborates closely to reach a common goal We've learned a lot from one another and are proud of what we've accomplished in this event.
DISCUSS THE IMPORTANCE OF CPD AND ITS CONTRIBUTION TO OWN LEARNING (P7)
Definition of CPD (continuing professional development)
Continuing Professional Development (CPD) refers to the ongoing process of learning and development that professionals engage in throughout their careers to maintain and enhance their skills and knowledge This could involve a range of activities, such as attending conferences, workshops, and courses, engaging in self-directed learning, participating in mentoring or coaching programs, and seeking feedback from colleagues or clients The aim of CPD is to ensure that professionals stay up-to-date with the latest industry developments, best practices, and trends, and that they remain competent and effective in their roles CPD is typically a requirement for many professions, such as
Page 14 of 44 healthcare, law, education, and finance, and is often mandatory for maintaining professional licensure or certification (Johnston, 2021)
• CPD for individuals refers to the process of ongoing learning and development that professionals undertake on their own, outside of any employer-mandated training or education This could include attending conferences or workshops, reading industry publications, taking online courses, participating in professional associations, and engaging in self-directed learning The goal of CPD for individuals is to stay current with industry developments, trends, and best practices, to enhance their skills and knowledge, and to stay competitive in the job market (Johnston, 2021)
• CPD for individuals can also help professionals to achieve their career goals, whether that's advancing to a higher position, transitioning to a new field, or developing a new set of skills It can also help individuals to build their professional network, establish their credibility within their industry, and improve their job performance
• It's important to note that CPD for individuals is not just limited to those who work in regulated professions, but can be valuable for anyone looking to stay competitive in their field and maintain their relevance in the job market
• CPD for organizations refers to the process of providing training and development opportunities to employees to enhance their skills, knowledge, and performance This could include offering formal training programs, workshops, coaching, mentoring, and on-the-job training
• The goal of CPD for organizations is to improve employee skills, knowledge, and capabilities, which can lead to increased productivity, better job performance, and improved business outcomes CPD can also help organizations to attract and retain talent, as employees are more likely to stay with an organization that invests in their professional development
• CPD for organizations can take many forms, including online learning, classroom- based training, and coaching or mentoring programs It can be offered to all employees or targeted to specific groups, such as new hires, managers, or high- potential employees
• Organizations that prioritize CPD often have a culture of learning and development, which can lead to greater innovation, creativity, and adaptability It also helps to create a sense of shared purpose and engagement among employees, as they feel valued and supported in their professional growth
• Overall, CPD for organizations is a strategic investment that can help to build a more skilled and motivated workforce, which can lead to better business outcomes and a competitive advantage in the marketplace (Johnston, 2021)
Why CPD importance
CPD (Continuing Professional Development) is important for several reasons:
• Staying up-to-date with industry developments: CPD provides professionals with opportunities to stay current with the latest trends, developments, and best practices in their industry This is essential to remain competent and effective in their roles (Anon, 2023)
• Enhancing professional skills and knowledge: CPD offers professionals the chance to develop new skills and knowledge, which can help them to better perform their job duties, achieve their career goals, and stay competitive in the job market
• Meeting regulatory requirements: Many professions have regulatory bodies that require professionals to complete a certain amount of CPD to maintain their license or certification Compliance with these requirements is essential to avoid disciplinary action and to maintain professional standing
• Improving job performance: CPD can help professionals to improve their job performance by learning new techniques, tools, and best practices that can be applied in their work This can lead to increased productivity, better outcomes, and higher job satisfaction
• Building a professional network: CPD provides professionals with opportunities to network with peers, mentors, and industry experts, which can help them to build their professional reputation and establish themselves as experts in their field
• Career development: CPD can help professionals to achieve their career goals by developing new skills, gaining new knowledge, and increasing their credibility within their industry This can lead to new opportunities for advancement and career progression
• In summary, CPD is important for professionals to stay up-to-date, enhance their skills and knowledge, meet regulatory requirements, improve job performance, build a professional network, and achieve their career goals (Anon, 2023).
CPD contribution to YOUR own learning
CPD's contribution to my own learning Continuous Professional Development (CPD) can significantly contribute to my own learning in several ways:
• Staying up-to-date: I am currently studying information technology at the university of greenwich in Vietnam My major requires me to stay up to date with the latest trends and advancements in my field And CPD allows me to personally do this, it helps me stay relevant and competitive in my profession
• Acquiring new skills and knowledge: I have learned an amazing amount of knowledge and important skills to help me advance my professional career from two famous CPD programs: Project Management Professional (PMP) and
Microsoft Certified Systems Engineer (MCSE)
• Career advancement: CPD can improve my chances of career advancement By demonstrating a commitment to continuous learning and professional development, I may be more likely to be considered for promotions and other career opportunities
• Meet regulatory requirements: In the IT industry I'm studying, a CPD is required to maintain a license or certification In these cases, I must participate in the CPD programs necessary to maintain good standing and continue to practice in the profession
• Personal Growth: CPD can also contribute to my personal growth and development It can help me develop self-awareness, improve their communication and leadership skills, and improve their teamwork
Overall, CPD can have a significant impact on my personal career development, and it is essential that I continue to learn and strive to develop my competence in the field of information technology.
OBJECTIVES AND REQUIRED SKILLS, KNOWLEDGE AND LEARNING FOR OWN FUTURE (P8)
Setting goals
A goal is a point in life that we work for, an intention, a direction that is presented to us, and a motivator to urge our own effort I must set a goal for myself because it is my future If I want to be successful, I need to set some goals for myself
In order to achieve success in life, I've set a passion, a goal, and a clear path for myself to pursue Since then, I've devised a detailed technique for dividing distinct plans
Short-term goals Duration Start Finish Process Monitor Note
Complete react js and php courses on website gokisoft.com
Spend at least 2 hours a day studying
Complete 2 lessons in one day
Completing my own sales website fullstack
1 months 01/04/2023 30/04/2023 90% Myself Complete website including html, css, javascipt, and php
Save money to buy a new phone
3 months 17/03/2023 17/06/2023 45% Myself and my family
Get a part-time job and save at least 2.5$ every day
Win the greenwich best student award
3 months 07/02/2023 07/05/2023 100% Myself Practice code in 6 hours a day
Short-term goals Duration Start Finish Process Monitor Note
4 years 01/2021 01/2025 10% Myself Focus on learning new programing languages and keep trying Buy a house and car before
Prioritize my studies so that after graduation I have a stable job, then I can make a profitable investment
Get a scholarship to study abroad at
5 years 07/2021 07/2026 10% Myself Put learning first, try to get Distinction scores in every subject
I study whether hard or soft skills are important
Three skills need to develop
Time management is a critical soft skill that involves planning and allocating sufficient time to complete tasks effectively and efficiently A successful time management plan should be detailed and tailored to each specific period, including clear deadlines and feasible assignments It is crucial to have a comprehensive and precise plan to manage time efficiently
Time is a valuable resource that can’t be reversed, therefore it is crucial, I must have a specific plan in place to manage it efficiently and prevent wastage
However, I am still concerned about chasing time since I don't know how to make the most of it or how to manage my job and life As a result, I must establish
Page 19 of 44 specific goals and prioritize each task When I have a certain goal in mind, I know what I need to do to achieve it Furthermore, creating a scientific work atmosphere is a possibility My office is scientifically arranged, so I don't have to waste time looking for vital paperwork and records
Having effective communication skills is essential for establishing business connections and building personal relationships Good communication skills enable you to connect with others, gain their trust, and develop close bonds In contrast, poor communication skills can lead to misunderstandings and mistakes, especially if complex language is used Communication skills are considered soft skills that involve the ability to listen actively, convey information clearly, interact with others, and collaborate towards common goals People with strong communication skills can build multiple relationships, as their words have a significant impact on those around them
Despite the fact that my communication skills are above average, if not exceptional I do, however, want to make this knowledge into an art form Because communication is a two-way street involving two or more individuals, I need to develop and enhance my listening skills Learn to actively listen can also be rather than imposing my beliefs on others Understanding, empathy, and respect are all examples of having an open mind, as are opening my heart to trust the other person and openly discussing stories and facts
Leadership skills refer to the aptitude of an individual to coordinate and manage tasks for a group of people to achieve a common goal Whether in a managerial position or leading a project, having leadership skills is crucial in motivating and guiding others to carry out their responsibilities within a designated timeframe Leadership is a combination of various soft skills, and not limited to a single trait It requires having a clear vision and principles, as well as the courage and competence to actualize it
In my opinion, I consider myself a hesitant leader who lacks the ability to make sound and accurate decisions Therefore, I need to concentrate on improving my leadership skills in the future To achieve this, I need to practice making quick decisions in diverse situations and gain supervisory experience in different environments Additionally, I should not wait for significant events to demonstrate my leadership potential but instead look for small opportunities to showcase my abilities.
Strengths and weaknesses
Every individual has their own set of strengths and weaknesses, and it is crucial to acknowledge and address them in order to enhance ourselves Strengths can be defined as our natural abilities that allow us to perform tasks with ease and efficiency On the other hand, weaknesses are areas that require improvement and may not be as proficient It is important to recognize that everyone possesses both strengths and weaknesses, and they can be improved through intentional effort and dedication
As I proceed through the stages, I always take the time to sit back and write down what I've changed and what I'm still restricted to I always set a goal for myself and strive to be a better version of myself
Instead, consider "weaknesses" to be a component in negative emotions Those are places where I can grow and improve, in my opinion This will allow me to concentrate on the future and my strengths
The first point I'd want to make is concerning my concentration I tried everything I could to correct it, but I failed badly During class, several anniversaries surrounded me and distracted me Social media can be my biggest enemy; the summer sound of cicadas make me feel more excited and want to take a vacation more
Time management is most likely next on the list Perhaps it's because I've spent so much time on phones, computers, and other forms of technology that I've
Page 22 of 44 forgotten how much time I've been devoting to my goals I frequently arrive late for appointments or work late in order to meet deadlines
Finally, when confronted with difficult scenarios or broken lines of code, my natural reaction is to become irritated and frustrated At the time, I had two options: "Give up" or "Try to fix the bug." Because I'm lazy, I generally choose option one, which is to leave it and fix it later Therefore, in order to be successful,
I need to develop my perseverance in this area
In summary, the weakness is something I need to work on When I can turn a weakness into a strength, I feel more confident and my life becomes easier and better When I discover a limitation, I must remove it In instances like these, I recognize that success will always be at the end of the journey
It's important to build on your strengths in addition to changing your limits Think of strength as a talent or a natural feature of your personality
My first strong point is most likely my sense of responsibility Really, I am a person who carries many responsibilities and always fulfills the assigned tasks well Regardless of the challenges, my unremitting efforts have helped me achieve my work
My first strength is probably my sense of responsibility Actually, I am a person who has numerous obligations and always completes the things allotted to me well Regardless of the obstacles, my unwavering efforts have enabled me to complete my assignment
Next, there's the fact that people admire my innovative thinking I occasionally come up with ideas that surprise others while working in groups, and they appreciate my capacity to do so As a result, my unique products always amaze people
Finally, enthusiasm or help I am very good at helping my classmates, getting along with everyone I also get help from many people to be successful at work The point of view of those people is to give and not to receive, so I often help people as much as I can if they need me That's why I have very close and close friends
In short, I had to push my abilities to the next level while also training and learning to discover new capabilities for myself.
Develop strengths and weaknesses
My objective is to continuously improve myself by acquiring knowledge and developing a strong moral compass I aspire to turn my passions into strengths and recognize that I am responsible for achieving my goals and utilizing my abilities One of my greatest strengths is being accountable and I strive to earn respect from my team by doing exceptional work I have realized that my ability to work passionately and wholeheartedly not only involves specific skills but also involves building relationships with those around me I possess a strong curiosity and creativity, which enables me to absorb information from my surroundings that others may overlook It is important to identify our individual talents and invest time in developing them into unique abilities
People do not come into this world flawless, and I am no exception Everyone has flaws and we need to find ways to overcome them
Before, I used to spend a lot of time on Facebook or Tiktok However, this has significantly decreased in recent years I recognize that nothing can slow down the passage of time I believe there is a lot to learn in order to get steady work in the future I finally recognized the importance of studying and how much time I was wasting playing video games
Because I was aware of this, I ignored the phone's temptations during my studies and instead focused on what I needed to do My academic performance has substantially improved since then
Next, As I said above turning a weakness into a strength, so persistence is also part of my weakness and I improved it Example of a time when I successfully tackled persistence: for three years in high school, I studied well but my university exam results were not as expected, specifically I failed 10 aspirations and this is also the reason why I entered greenwich Vietnam I am also very sad but not completely tripped, but consider this failure as a springboard to get up and find out my own shortcomings and try to find a way to overcome it The result of my perseverance in trying to learn and improve myself is success as I have twice received the successfull student award since entering greenwich Vietnam
Furthermore, I've made a plan for myself so that time does not pass inexorably, and I've avoided doing things that make people uncomfortable, such as being late for an appointment or class, even if a late assignment deadline forced me to study again
To recapitulate, our shortcomings always exist and exist in each individual; the important point is that we must address them and utilize them as an impetus to progress.
Rating development needs
Depending on the goal, each person will have their own growth plans and talents that they intend to develop The skills that are most important to me are given here, sorted from 1 to 5
Figure 15: my rating development needs
This is a personal assessment of my own abilities I need to improve my presentation skills since I believe it is an important skill for everyone Not to mention the ability to function as a group, which I am working on improving.
Development plan
Each person will have a goal and plan for personal development, and they will create their own programs based on that I'll plan more specifically in this area based on the goals I established in the previous section so that I can track and evaluate my progress
Target Development opportunity method & status
Monitor Time scale Criteria for judging success
Javascipts and Php courses on website gokisoft.com
-Completed 50% of Reactjs course, got some basic practice -Having trouble with Component and Props -Completed 90% of Php course, got some basic practice
- Created successfully a website using Php technology
- 100% completion of Javascript and PHP courses
- Deep understanding of Javascript and PHP technology
- Create a website using either of these two technologies to bring user
- Self-study directly on website gokisoft.com
- Ask your friends and teachers what
31/02/2023 30/04/2023 Get your php and javasripts course completion certificate on gokisoft.com
Run a website using one of two internet- based technologies other than localhost
Completing my own sales website fullstack
Admin page and user page created but assign rights
Nearly complete front-end and backend functionally
Can connect to mysql database
User rate the site highly
Learn how to design wireframes on figma
Put test case for complete website
Myself 01/04/2023 30/04/2023 Successfully created a personal branded technology sales website
Get high ratings from users
Save money to buy a new phone
Working part-time with monthly salary of 2 millions Dong to save
Found the phone I want to buy
Buy Redmi Note 12 pro with your own money
Saving from parent’s monthly school allowance
Saving money from part-time work
17/03/2023 17/06/2023 Go to FPT shop to buy new phone for myself
Win the greenwich best student award of spring 2023
Trying to practice coding every day waiting for the day to be successful
Received the excellent student award of the spring semester of
Research and solve problems that arise in the projects they do
Listen attentively to lectures in class and often ask questions of teachers and teachers to gain a deep and broad understanding of knowledge related to information technology majors
Myself 07/02/2023 07/05/2023 Received the certificate of the best student of the course
ANALYZE TEAM DYNAMICS, IN TERMS OF THE ROLES GROUP MEMBERS PLAY IN A TEAM AND THE
Overview
Group work is a common and equally important activity in both students' and workers' learning and working processes Regardless of the benefits, working in groups can be
Page 28 of 44 challenging When there is disagreement or conflicting opinions, I and members of my group must address any problems calmly in order to generate the best results for the group's work
• As a result, the purpose of this section is to help you find the light's hidden facets that our team has never revealed A thorough analysis of the terms that we have created to date in order to achieve success
• We provide an overview of the methodological approaches used to analyze group dynamics in relation to specific temporal aspects
• We'll examine the obstacles, challenges, and achievements in each of the preceding stages, as well as the dynamics of each individual and the entire group through time.
Roles of team member in team dynamics
To establish a productive team that operates effectively, the initial step is to determine the performance objectives for the group Identifying goals enables team members to establish a basis for unity and guarantee they are making progress towards achieving the desired outcome However, bringing together individuals who reside in different locations and have varying schedules poses a challenge To overcome this obstacle, a practical approach and timeline should be devised, outlining each week's goals and expectations Ensuring effective communication and coordination among team members enhances the quality and efficiency of their work Overall, team members should be committed to performing their responsibilities to the best of their abilities
In order to achieve the ultimate goal of the event, every member of the team has a specific task to fulfill
Duc Anh has a good grasp of the process involved in creating props for beach games He is particularly skilled at making the sack used in the sack-jumping game, which he adorns with amusing designs Additionally, he supplies various pieces of equipment, such as laptops, recorders, and projectors, that help to streamline our discussions and facilitate quick access to information storage This equipment ensures that we can readily retrieve important content and recall any significant ideas that have been presented
Ba Chien holds a significant role in my team He functions as a sort of secretary by collecting and documenting the thoughts and viewpoints of team members during meetings Chien records the locations, games, decorations, and partners involved, consolidating the information with me to create a comprehensive project proposal He also organizes the work schedule in a logical fashion, although his practical skills are not
Page 29 of 44 outstanding since he can become somewhat disoriented when confronted with actual problems
Huyen Trang is a cheerful and relaxed individual who serves as a mediator in the team She is known for using humor to ease tensions and can be quite comical when generating ideas, which helps to alleviate stress and increase the team's overall productivity Trang also provided me with valuable support during the project's execution, overseeing the implementation of ideas and troubleshooting any issues that arose She has a talent for analyzing the strengths and weaknesses of concepts, which allows the team to resolve any disagreements that may arise thoroughly When we were struggling to choose between Da Nang and Nha Trang as the venue for the event, Trang resolved the conflict by presenting a clear analysis of the advantages and disadvantages of each location, allowing us to make a more informed and relaxed decision
Ngoc is responsible for overseeing the tasks assigned to team members, ensuring that each member understands our respective roles and responsibilities within the group Divide the work effectively, considers all the opinions and information provided by the team members before making the final project decision She also acts as a liaison between team members and partners, facilitating introductions, sharing contact information, and supervising event organization and decoration, edits event content and provides support to members in the event of venue-related issues, such as power outages or a shortage of game equipment
Each team member will fulfill his or her job professionally and efficiently if given the appropriate work assignment When each member's input is maximized, the team- building event will be better structured and will fulfill the team's common aim
Furthermore, each member's input serves to promote contact and communication in the group, strengthens relationships among members, and helps to create a positive working atmosphere
➢ Respect and help each other: When working in a team, all members must help and respect each other in their work If your teammates are having issues, be prepared to share and aid them among group members Chien and I finished our preparation work obligations two days earlier than scheduled, but we did not allow ourselves to rest while our coworkers were still working Although they don't say it, Duc Anh and Trang desperately need our assistance with their work
As a result, our team finished all of the preparations half a day sooner
➢ Responsible for work: Whether working alone or in a group, job responsibility is essential Working alone produces poor outcomes only I am solely responsible, but working in a group is different because if I rely on or fail to fulfill the assigned tasks, it affects the entire team As a result, we agreed that each person's allotted job should be finished at least one hour ahead of schedule Everyone is aware of the team's mutual interests, so they have worked relentlessly to achieve the specified goals
➢ Listening to others: Listening is more than just a psychological act; it demands the listener to pay attention and digest the amount of information provided As a result, listening skills are essential, if not essential, for building a successful collaborative process To see the good and bad, discuss, and contribute to great work outcomes, it is necessary to respect and listen to the perspectives of others Every member of my team's point of view is taken into account and debated As a result, no one in the group was afraid to communicate their feelings about themselves As a result, we received numerous unique suggestions for taking the project in a new direction
➢ Always on time: In today's world, where one individual failing to meet deadlines can have a ripple effect on many others, teamwork is essential I can't let people down when my own tardiness undermines their efforts So being on time and achieving deadlines is a practical way to show my respect for my team members Mrs Ngoc, our team leader, has set very tight regulations concerning this
Members will be charged 5,000 VND for each minute they are late With that strict restriction in place, all members of the group performed admirably, with the exception of Duc Anh, who was 3 minutes late and had to pay 15,000 VND.
Summary
Creating a dynamic team working environment is the responsibility of all members of my group, resulting in the development of a dynamic team The teamwork problem will become more effective than ever before, limiting pressures and arguments in the collaboration process, and assisting each member in my group to uphold the collective spirit, enhance job efficiency, and attachment This accomplishment was partly due to our strong teamwork and mutual understanding among team members.
COMPARE AND CONTRAST DIFFERENT MOTIVATIONAL THEORIES AND THE IMPACT THEY CAN HAVE
Maslow’s Hierarchy of Needs
Figure 16: Mashow's Hierarchy of Needs (Sodexoengage, 2023).
Smith and Cronje (1992) explain that Maslow's theory is based on the idea that people have a desire to achieve certain things in life, and that their needs are arranged in order of importance The content theories of job satisfaction are derived from Maslow's hierarchy of needs and focus on the factors that bring employees a reasonable level of satisfaction (Saif et al., 2012) Maslow's theory is based on the physical, biological, social, and psychological needs of individuals and is divided into five stages that prioritize the needs of the person These stages, listed in decreasing order of priority, are physiological needs (such as food, shelter, and clothing), safety and security needs (such as protection from harm), social needs (such as social interaction), esteem needs (such as receiving acknowledgement from others), and self-actualization needs (such as the desire to achieve goals or leave a legacy)
The hierarchy of needs forms the basis of theories that attempt to explain job satisfaction Just like all people, teachers have needs that must be met, including basic needs for food, shelter, and clothing, as well as safety, social interaction, and recognition and appreciation from students, colleagues, and parents (Sodexoengage, 2023)
The impact of Maslow’s Hierarchy of Need in workplace:
➢ Physiological needs – This includes having a place to work, regular monthly salary, comfortable working environment and essential facilities (such as a tea/coffee making facilities)
Our company has adopted Physiological needs to provide employees with a safe and comfortable work environment, access to clean water and healthy food options for lunch, and to help them bond more closely
➢ Safety needs – These requirements include written employment contracts as well as benefits such as a pension plan and sick pay There should also be a focus on health and safety in the workplace
Our events always create a sense of security and stability by implementing clear insurance policies and procedures, ensuring safe work environment and providing networking and development opportunities for employees
➢ Social needs – Managing an member’s social needs can usually be done through promoting group working across teams, departments and different levels, as well as encouraging team building through social activities
But, with many of us working from home this can be tricky Make use of communication tools like Microsoft Teams, Skype or Zoom so members in my group can socialise and collaborate with each other and make sure management are having regular meetings and catch-ups with their team In addtion, we also take some time out to have fun as a team too, from the classic online quiz to a bake-along, there are many options out there for a virtual get together!
➢ Self-esteem – Respect for others and admiration are vital at the self-esteem level A
360-degree feedback and appraisal system can be beneficial, as can rewarding members' accomplishments, and a peer-to-peer or social recognition program will celebrate members' successes and confer prestige and respect
➢ Self-actualisation – At the highest level personal development plans, training, secondments, mentoring, and the opportunity for promotion enable staff to be the very best they can be
By conducting regular talent planning meetings between members of my team, discussing the event, and offering options such as agile program management, event organization as possible meet members' need for self-assertion while ensuring they have the expertise to fill future vacancies.
Herzberg’s Two-Factor Theory/Motivator-Hygiene
Figure 17: Herzberg’s Two-Factor Theory/Motivator-Hygiene (Researchleap, 2023)
The Motivator-Hygiene theory, also known as Herzberg's Two-factor theory, was developed based on a study conducted among engineers and accountants to identify the factors that create positive or negative feelings towards one's job Herzberg categorized job satisfaction into five factors, which he called 'satisfiers': achievement, recognition, the nature of the job, responsibility, and advancement Conversely, factors such as management approach, institutional politics, supervision, pay, working conditions, and relationships at work were identified as 'dissatisfiers' that can lead to employee demotivation Organizations have increasingly adopted Herzberg's theory to offer personal growth opportunities and recognition to employees The theory has faced criticism for not distinguishing between physical and psychological factors, failing to explain the difference between motivators and hygiene factors, and not measuring degrees of satisfaction and dissatisfaction with precision It has also been criticized for assuming that every individual reacts the same way in similar situations (Researchleap,
The impact of Herzberg’s Two-Factor Theory in workplace:
Herzberg’s factors in the workspace
According to Herzberg, maintaining a clean work environment is essential for preventing employee unhappiness Because the two-factor approach says that motivational and hygienic variables must be addressed separately, employers must understand what hygiene aspects are and how to improve them According to Herzberg, the following are some of the primary hygiene variables (also known as maintenance factors):
➢ Pay: Low pay will quickly cause dissatisfaction among employees Employees should be adequately compensated in order to keep dissatisfaction down
➢ Benefits: Most full-time employees demand fringe benefits, which fall under the heading of cleanliness Our company should ensure that the benefits they offer are competitive with those offered by other companies in their field
➢ Job security: Employees are significantly less likely to be dissatisfied with their jobs when they feel secure in their positions We that want to improve workplace hygiene should communicate to their employees that they are valued and that their jobs are secure
➢ Work conditions: Employees expect our companies to provide them with safe and comfortable working environments So, we should not cut shortcuts when it comes to employee welfare and safety in order to maintain high hygiene
Motivational Factors in the Workplace
In terms of productivity and general worker pleasure, the difference between low and high motivation in the workplace might be enormous According to Herzberg, the
Page 34 of 44 elements that motivate people to work typically have to do with giving them a stronger feeling of purpose and significance in their current position Among the motivational aspects that might boost job motivation are:
➢ Recognition: Recognizing employees for their hard work is an important part of improving job satisfaction According to motivation theory, job performance improves when employees are commended and recognized for a job well done
➢ Autonomy: Giving employees more autonomy and responsibility inside our company is an essential aspect of Herzog's motivator-hygiene theory Employees are more likely to feel a sense of accomplishment and motivation when they believe they have an important job with a high degree of autonomy
➢ Meaningful work: We aim to give our employees meaningful work and show us how their efforts contribute to a greater final product as much as possible Many occupations include some mindless, mundane labor, but the more businesses can provide employees with the sensation that their employment are worthwhile, the more motivated they will be to work.
The Equity Theory
Process theories describe 'how' satisfaction occurs rather than 'what' motivates people According to the equity theory, employees will measure their input into a task against the result they receive from it; the bigger the rewards, the greater their pleasure This corresponds to Naveed et al.'s (2011) definition of job satisfaction as the difference between employee input and job output According to this notion, employees who believe they get more out of their jobs than what they put into them would be satisfied Certain features of the job impact how an employee perceives it as well Clarified tasks result in
Page 35 of 44 higher job satisfaction because a clear function fosters a work force that is pleased, committed, and actively participates in the work that is done The authors identified five major job characteristics that impact an employee's psychological state and influence motivation, job satisfaction, and absenteeism, namely the variety of skills involved in a task, the identity and significance of the task, autonomy, and feedback Employees compare their input-output ratio to that of other employees, and if they believe it is fair, they will be satisfied (Robbins, 2007) Employees become unhappy and less motivated if they sense an unfairness in their input-outcome ratio in comparison to other employees
Applying equity theory in the workplace:
Equity theory can be used to calculate how satisfied a person is with their job
According to John S Adams, your employees strive to strike a balance between how much they provide to you (inputs) and what they receive from your company (outputs)
However, an employee's perception of their present input-output balance can shift from day to day if they believe one of their coworkers has a better balance between what they give and what they receive
Adams referred to his colleagues as "referents" in his hypothesis The referents are anyone to whom your employee feels they are in a similar circumstance, such as if two persons have the same job title and responsibilities
Put in plain English, this refers to what one of your staff “puts in” to their job What they give to you—their employer
➢ Trust in their workplace superiors—management
This is what they get in return for all of their inputs
Depending on the terms of their contract, company benefits may include a company phone or laptop, a company car, travel expenses, childcare vouchers, private healthcare enrolment, retail benefits, flexible working, a pension, and other perks
So, these are the inputs and the outputs
Although both theories offer different viewpoints on employee motivation, Maslow's theory is centered on a needs hierarchy, while Herzberg's theory emphasizes the factors that influence motivation and job contentment Maslow's theory implies that once lower-level needs are fulfilled, higher-level needs become more significant In contrast, Herzberg's theory suggests that hygiene factors are required to prevent job dissatisfaction, while motivators are essential for improving job satisfaction and motivation
Regarding the influence of these theories on workplace performance, both can improve employee motivation and job satisfaction Managers may apply Maslow's theory to recognize employees' needs and ensure that they are fulfilled, for example, by providing a secure and pleasant work atmosphere On the other hand, Herzberg's theory can assist managers in identifying motivators that can encourage employees to perform well, such as challenging tasks and recognition for their achievements
Although Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory have different approaches to employee motivation, they can both contribute to better performance and job satisfaction in the workplace It is important for managers to comprehend the various factors that influence employee motivation and use suitable techniques to increase their productivity
In our work environment, we apply both Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory concurrently This is because the "Connect Together" project has provided employees with a space to develop an interest in workplace activities, demonstrating that managers care about their well-being and allowing them to continue contributing to the company's growth Our team is also sensitive to the members' psychological state For instance, Duc Anh's humor helps to ease tension and create a relaxed atmosphere during discussions Furthermore, the project successfully and our company provided us with a one-month salary bonus, which boosted our motivation and enthusiasm Exploring and selecting new locations also increases our curiosity and eagerness to explore new places, making our work more exciting and fulfilling.
A CRITICAL EVALUATION OF YOUR OWN ROLE AND CONTRIBUTION TO A GROUP SCENARIO (D3)
EVALUATE A RANGE OF EVIDENCE CRITERIA THAT IS USED AS A MEASURE FOR EFFECTIVE CPD (D4) 38 J CONCLUSION
In this task, I was tasked with identifying a set of criteria used to assess the effectiveness of Continuing Professional Development (CPD) and assessing the importance of these criteria CPD refers to the ongoing process of personal and professional development, which involves updating skills and knowledge to remain professionally competent throughout one's career Failure to engage in CPD can lead to being replaced by individuals with up-to-date skills and knowledge As such, updating skills and knowledge is essential to remain professionally competent This process is lifelong and continues throughout one's professional career As part of my task, I had to evaluate written criteria and identify the most critical factors
There are some criteria that are used as a measure for effective CPD which are given below:
• Improved knowledge and skills: This criterion of evidence is important for effective CPD because it shows whether team members have gained new knowledge or skills that they can apply to the job your own or not
Proof of this: my team members were discussed and plant an event In the process of discussion and group work, each member of the group improved the knowledge and skills needed by each field and each member's role Typically, I play the role of an information seeker, during the event organization I always have to improve my knowledge and search for relevant information such as locations, amusement parks, and ways to connect members in the company This has helped me expand my knowledge, increase my ability to explore and is an important luggage for me on the upcoming career path
• Performance Improvement: This evidence criterion is essential for evaluating the effectiveness of a CPD program because it shows whether training leads to measurable improvements in performance
Proof of this: during the event, each member of the team works hard to complete the task, the team's achievement is always at a high level Each member must set goals and make plans to meet deadlines on time The most productive person in the group is none other than
Ba Chien Act as meeting secretary, follower, Information Seeker and Commentator He plays an important role in my team He diligently collects and records in detail the thoughts and views of the team members during each meeting Chien records the locations, games, decor and partners involved, aggregating the information with me to create a comprehensive project proposal He also organizes his work schedule properly, although his practical skills are not outstanding as he can be a bit disoriented when faced with real problems
• Increased confidence: This criterion of evidence is important because it can show whether team members feel more capable and confident in their work Evaluating this criterion may involve assessing how team members feel before and after CPD, whether they feel more confident in their abilities, and whether this translates to performance is improved or not
As proof of this, my team members have significantly increased their self-confidence since working as a team Each member confidently presents and expresses his or her personal views during discussions and when events take place I also gained a lot of confidence during teamwork As an information seeker and provider, I often have to give presentations to the group every time I find out new information in group seminars Although I was a shy person before, speaking in front of a crowd was very shaky, but after working in groups, it has forged
Page 40 of 44 my confidence and stubbornness This is very important to help me achieve success in the future
• Improved teamwork: This evidence criterion is important because it indicates whether the
CPD program improves cooperation and communication among team members Evaluating this criterion may involve assessing how well team members work together, whether they communicate effectively, and whether this leads to improved performance good or not
Proof for this, I and my team members had a hard time starting this new event We must keep our expertise and expertise up to date I can't do it alone in this situation So I needed the support of my parents, friends, family and team members In the process of working as a team, we often have conflicts about ideas and often argue with each other and at this time, it is necessary to have someone to solve these conflicts instead of the team leader And that person is Huyen Trang As the Opinion Giver and Harmornizer in the group She used her sense of humour to relieve stress and can be quite humorous when coming up with ideas, which helps reduce stress and increase overall productivity for members Trang also supports me a lot in the process of project implementation, monitoring the implementation of ideas and handling arising problems She has a knack for analyzing the strengths and weaknesses of concepts, which allows the team to resolve any disagreements that may arise thoroughly When Chien and I disagreed about choosing between Da Nang and Nha Trang as an event venue, Trang resolved the conflict by presenting a clear analysis of the advantages and disadvantages of each location, help us make more informed and comfortable decisions
• Time management: Time management is critical for effective CPD To complete any task, we must organize our time so that we can think clearly about it We must make advantage of the time available to us in order to complete the assignment
For example, while conducting this event, we have planned before 2 weeks We have divided our work with each other but nobody did their work properly on time The members of our team started the work before a week of the prepare events due to which there was pressure for completing the job Thus, time management is very important for the effective CPD
• Improve leadership skills: This criterion of evidence is important because it shows whether the CPD program improves the ability of team members to lead and manage others
Evaluation of this criterion may involve assessing the extent to which team members demonstrated leadership during the event, whether they made effective decisions, and whether this translates into effectiveness performance is improved or not
Proof: Each team needs a team leader to divide and monitor the work And the person performing that task is Minh Ngoc As a Follower, Opinion Seeker and Co-Ordinator, she successfully applied the CPD program to the process of organizing this event She is responsible for overseeing the tasks assigned to the team members, ensuring that each member clearly understands his or her role and responsibilities within the team Divide work efficiently, consider all opinions and information provided by team members before making a final decision on the project She also acts as a liaison between team members and partners, facilitating referrals, sharing contact information and overseeing event organization and decoration, editing event content and assist members in the event of venue-related issues, such as power outages or power outages of game equipment
In summary, effective CPD improves knowledge and skills, improves performance, increases confidence, improves teamwork, and enhances leadership skills among team members We have successfully applied CPD programs to organize very successful events
Although the team members encountered several challenges while working on the project, they persevered and were ultimately able to find solutions to every problem The project proved to be an excellent learning experience, and it will serve as a valuable reference for the future The completion of the project also helped bring the company members closer together Through Assignment 1 and the Connect Together project in Nha Trang, I acquired new knowledge and skills that will prove beneficial in the future Assignment 2 introduced me to new concepts, such as Team Dynamics and Continuing Professional Development (CPD), and provided an opportunity to learn from successful individuals Applying the CPD technique to the project facilitated the development of goals and short-term plans and helped us to effectively evaluate client feedback for future projects Personally, this project provided me with a wealth of knowledge that will help me to act professionally Finally, I am grateful to my teacher for providing me with a thorough introduction to the assignment.
CRITICAL EVALUATION
Strength
I dedicated myself completely to achieving the success I have today in this project My strengths were instrumental in achieving this level of excellence Strengthening your natural abilities and overcoming your limitations is crucial I consider my sense of responsibility to be one of my greatest strengths I take on significant responsibility and excel in any task I am given Despite facing obstacles, my consistent effort has enabled me
Page 42 of 44 to achieve success in my career Additionally, my creative thinking is highly regarded by others, as I come up with unique ideas that surprise people during group work As a result, I am often able to impress others with my innovative solutions Lastly, my openness and transparency have helped me develop close friendships My honesty is appreciated by others, and I am able to connect with people easily Moving forward, I aim to push myself to new heights while also learning new skills and abilities to further develop myself.
Weaknesses
Instead, consider "weaknesses" to be a component in negative emotions Those are places where I can grow and improve, in my opinion This will allow me to concentrate on the future and my strengths
The first point I'd want to make is concerning my concentration I tried everything I could to correct it, but I failed badly During class, several anniversaries surrounded me and distracted me Social media can be my biggest enemy; the summer sound of cicadas make me feel more excited and want to take a vacation more
Time management is most likely next on the list Perhaps it's because I've spent so much time on phones, computers, and other forms of technology that I've forgotten how much time I've been devoting to my goals I frequently arrive late for appointments or work late in order to meet deadlines
Finally, when confronted with difficult scenarios or broken lines of code, my natural reaction is to become irritated and frustrated At the time, I had two options: "Give up" or
"Try to fix the bug." Because I'm lazy, I generally choose option one, which is to leave it and fix it later Therefore, in order to be successful, I need to develop my perseverance in this area In summary, the weakness is something I need to work on When I can turn a weakness into a strength, I feel more confident and my life becomes easier and better When I discover a limitation, I must remove it In instances like these, I recognize that success will always be at the end of the journey.
Improvement
Conquering your limitations, in addition to increasing your own abilities, is an important component of self-improvement I've devised a couple techniques to address my current shortcomings I'll take a 30-minute break every two hours of study It's vital for me to recover from stress so that I can improve my own performance Recovering from job stress can help me recoup your energy and mental resources while also preventing the beginnings of fatigue, sleep problems, and cardiovascular disease Next, I'll make a timetable to help me manage my own time, allowing me to know what I'm doing next and
Page 43 of 44 preventing me from wasting free time Finally, I'll practice patience Patience permits me to examine the situation and make more informed decisions.
I look forward to my grade
I have done and will continue to do my best in all of the assignments that the teacher assigns As a result of my research, improvement and what I have learned from this course, I hope to get a Distintion grade in this asignment.