The valuable knowledge acquired during my university education, coupled with the practical insights gained throughout this internship, have inspired me to select the topic "Evaluation ab
FOREIGN TRADE UNVERSITY SCHOOL OF ECONOMICS AND INTERNATIONAL BUSINESS -*** MID - COURSE INTERNSHIP REPORT Specialties: International Business Economics Topic: Evaluation about import and export process of electronic components in Uscom Logistics Inc Company Name: Phạm Thị Thu Hà Student ID: 21121501063 Class: K60 - Anh 04 - CLCKT Instructors: Ths Phạm Thị Hiền Minh Ha Noi, July, 2023 TABLE OF CONTENT INTRODUCTION 1 INTRODUCTION OF USCOM LOGISTICS INC COMPANY 1.1 Overview about Uscom Logistics Inc Company 1.2 History of Uscom Logistics Inc Company 1.3 Vision and strategy of the company 1.4 Main operation scope of the company 1.4.1 Air freight service 1.4.2 Ocean freight service 1.4.3 Ground transportation service 1.5 Organization structure of the company 1.5.1 Structure of the company 1.5.2 Function of departments INTERNSHIP DIARY 2.1 Overview about my internship’s position 2.2 Internship diary 2.2.1 Week (3/7-9/7) 2.2.2 Week (10/7-16/7) 10 2.2.3 Week (17/7-23/7) 11 2.2.4 Week (24/7-30/7) 12 2.2.5 Week (31/7-6/8) 13 EVALUATION OF USCOM LOGISTICS INC COMPANY 13 3.1 Evaluation of logistics activities of Uscom Logistics Inc Company 13 3.1.1 Achievement 13 3.1.2 Limitation 15 3.1.3 Proposed recommendations 15 3.2 Evaluation of operational procedures and internal mechanisms 16 3.2.1 Benefits 16 3.2.2 Drawbacks 17 3.2.3 Proposed recommendation 17 CONCLUSION 19 REFERENCE 20 APPENDIX 20 INTRODUCTION In the contemporary era, import and export activities have assumed a paramount role in foreign trade This phenomenon is not limited to developed nations alone; it is also significantly prevalent in developing countries, where it is witnessing robust growth Concurrently, a multitude of Vietnamese enterprises specializing in forwarding and logistics have emerged and flourished, heralding a new phase of advancement in Vietnam's foreign trade Having acknowledged this development, subsequent to my in-depth study of specialized subjects at the university level, and in response to the university's requirement for a mid-term internship, I have recently completed a fulfilling 5-week placement at Uscom Logistics Inc Company The valuable knowledge acquired during my university education, coupled with the practical insights gained throughout this internship, have inspired me to select the topic "Evaluation about import and export process of electronic components in Uscom Logistics Inc Company" as a means to undertake a comprehensive exploration of export and import procedures Our report covers part: Chapter 1: Introduction of Uscom Logistics Inc Company Chapter 2: Internship diary Chapter 3: Evaluation of business activities of Uscom Logistics Inc Company In order to successfully accomplish this research topic, I would like to express my sincere gratitude to the esteemed Board of Directors and the logistics department of Uscom Logistics Inc Company for their gracious facilitation of my internship within the organization I am particularly grateful to my colleagues within the logistics department for their wholehearted guidance, valuable insights, and generous assistance in sharing data, documents, and invaluable experiences throughout the duration of my internship Their enthusiastic mentorship has greatly contributed to my professional growth and enhanced my practical skills Specially, I would like to express my profound appreciation to my lecturer MSc Pham Thi Hien Minh for her valuable mentorship and unwavering support throughout my mid-term internship period Her commitment to providing direction, sharing insightful ideas, and patiently addressing my inquiries has been immensely valuable during the internship journey While I have made earnest endeavors to refine the document's content, the allocated time for its completion has been relatively limited Consequently, it is possible that my internship report may still contain inadvertent errors or omissions due to my constrained understanding Therefore, I am looking forward to your valued comments to help me improve the quality and completeness of my report I am sincerely thankful! INTRODUCTION OF USCOM LOGISTICS INC COMPANY 1.1 Overview about Uscom Logistics Inc Company Company name: Uscom Logistics Inc Company Branch: Ha Noi Address: 12 Floor CIC Building, NO 219/2 Trung Kinh Street,Cau Giay District, Ha Noi, Vietnam Tel: +84-24-7106-8866 Fax: +84-24-3227-2844 Website: uscom.net 1.2 History of Uscom Logistics Inc Company December, 2007: Established US COM Logistics Inc USA, LA March, 2008: Established USA San diego, CA Branch May, 2008: Established US COM Logistics Korea June, 2008: ○ Joined IATA (CASS) ○ Established Incheon Airport Office ○ Licensed as an International Freight Forwarder (No 3082) September, 2008: Nominated by Samsung Electronics Co., Ltd for Air 3PL October, 2008: Established USA Dallas, TX Branch January, 2009: Nominated by Samsung Electronics and Samsung SDI Co., Ltd for Air 3PL July, 2009: Licensed as an FMC/NVOCC in the U.S September 2010: Established Singapore Branch (US COM LOGISTICS (SINGAPORE) PTE LTD.) October, 2010: Established China Shang Hai Branch (US COM LOGISTICS SHANG HAI LTD.) Document continues below Discover more from: International business Trường Đại học Ngo… 999+ documents Go to course 40 29 196 Samsung Electronic QUN TR HC International business 100% (25) BÁO CÁO CUỐI KỲ CHUYÊN ĐỀ ĐỊNH… International business 98% (42) Pauline cullen the key to ielts writing task International business 100% (19) Insurance International business 97% (38) Dinh huong chien luoc 32 kinh doanh quoc te c… International business 100% (16) 27 September, 2012: Established US COM Logistics Vietnam, Hanoi May, 2021: Established US COM Logistics India, Delhi April 2023: Established US COM Logistics Austria, Vienna 1.3 Báo cáo thực tập khóa - sv Nguyễn Min… International business Vision and strategy of the company The ultimate goal of Uscom Logistics Inc Company is to become Integrated logistics solution provider with main strategies: Domestics strategy: ○ Increase domestics volume and demand for various import logistics ○ Construct a total distribution infrastructure and system ○ Secure VMI Hub and autonomous WMS ○ Construct one stop SVC system Overseas strategy ○ Increase demand for Korean style operational implementation for overseas distribution Commented [1]: Ref in -text ○ Joint entry to key overseas base of operation through dispatching residential staff, establishing and operating local enterprise,constructing worldwide network Networking strategy: ○ Management ensures customer satisfaction via a real time sharing of overseas and domestíc logistics information ○ Constructing a single information network overseas and domestics operation ○ Real time integration of distribution flow and information flow 1.4 Main operation scope of the company Uscom Logistics Inc Company provide main services including: Air freight service Ocean freight service 100% (15) Ground transportation service 1.4.1 Air freight service US COM Logistics Inc provides customers with air freight solution choice by leveraging partnerships with Airlines who have scheduled, as well as chartered, flights in order that customers are provided with best-in-class service whether customers have a time critical or a production planned shipment US COM Logistics Inc’s air freight service is consist of: Hand Carry shipping service Next Flight Out shipping service Expedited shipping service Deferred shipping service Consol shipping service Project Cargo shipping service 1.4.2 Ocean freight service US COM Logistics Inc is a licensed Ocean Transportation Intermediary (OTI) and Non-Vessel Operating Common Carrier (NVOCC) positioned to efficiently move general, out-of-gauge and break bulk cargo Its ocean freight service include: Less than Container Load (LCL) Full Container Load (FCL) Out-of-Gauge cargo Vessel Charter/Part Charter for Project Cargo using Heavy Lift Vessels Semi-Submersible Vessels Roll on/Roll off (RORO) Vessels US COM Logistics Inc can incorporate a variety of supply chain management services into customized Ocean Freight solutions Supply Chain Management Services include: All-Risk Marine Cargo Insurance Vendor Consolidation at origin Purchase Order Management Document Collection and Audit Container Load Plans Destination De-Consolidation Cross-Docking Distribution Center (DC) bypass programs 1.4.3 Ground transportation service From pick-up to delivery, US COM Logistics Inc can provide company with a complete, integrated solution related to ground transportation service It maintains close relationships with a key group of asset and non-asset based Less-than-Truckload (LTL), Full Truckload (FTL) and Specialized Equipment carriers Ground transportation service include: ● In-Transit (IT) Bonded cargo moves ● Transport & Export (T&E) Entries ● Cross-Border shipments to Canada and Mexico ● Less-than-Truckload (LTL) ● Full Truckload (FTL) ● Air Ride, as needed for delicate cargo ● Team Drivers, as needed for Time-Definite requirements ● Merge-In-Transit ● Project Cargo ● Specialized Equipment ● Heavy Hauling and Rigging ● Self Propelled Modular Transporter (SPMT) urgently requires an investment policy in facility enhancement and the procurement of additional means of transport to promptly address the customers' needs At present, the company faces financial constraints, and acquiring external capital through borrowing would incur additional interest expenses To address this challenge, the company can seek contributions from its members who have savings and are interested in increasing their income By collectively pooling capital to purchase means of transport, both parties stand to gain significant benefits On one hand, it will alleviate the shortage of transport resources, thus enhancing services for customers On the other hand, through capital contributions, the company can distribute profits to its members based on the percentage of their respective contributions, thereby enabling employees to enjoy a more substantial income b Increasing selling price of logistics service to the clients In order to enhance the company's sales potential and enable the selling of services at elevated prices, a focus should be placed on refining the customer engagement process during sales Currently, the company's sales team consists of just two Korean salesmen To address this problem, the company should consider expanding its sales force by recruiting additional salespersons The most important thing to is the implementation of a comprehensive training program, which combines both short-term and long-term strategies This will equip the new recruits with the necessary skills and knowledge to effectively navigate the sales process and effectively promote the services offered by the company By adopting these measures, the company can bolster its sales capabilities and establish a stronger market position 3.2 Evaluation of operational procedures and internal mechanisms 3.2.1 Benefits Firstly, the company's organizational culture fosters a collaborative and knowledgesharing ethos, which cultivates an environment conducive to continuous learning among employees For example, the procedure of cargo booking at the unfamiliar 16