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Tài liệu hướng dẩn sửa chửa xe Nissan sunny esm tai lieu sua chua phan 1 . Cung câp các thông tin cần thiết cho Kỹ thuật viên tiến hành chẩn đoán, sửa chữa nhanh chóng, chính xác, hiệu quả, hợp lý

ELECTRICAL & POWER CONTROL SECTION BCS BODY CONTROL SYSTEM A B C D E CONTENTS WITH INTELLIGENT KEY SYSTEM PRECAUTION PRECAUTIONS Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER" SYSTEM DESCRIPTION COMPONENT PARTS BODY CONTROL SYSTEM BODY CONTROL SYSTEM : Component Parts Location POWER CONSUMPTION CONTROL SYSTEM POWER CONSUMPTION CONTROL SYSTEM : Component Parts Location SYSTEM BODY CONTROL SYSTEM BODY CONTROL SYSTEM : System Description BODY CONTROL SYSTEM : Fail-safe COMBINATION SWITCH READING SYSTEM 11 COMBINATION SWITCH READING SYSTEM : System Description 11 SIGNAL BUFFER SYSTEM 14 SIGNAL BUFFER SYSTEM : System Description 15 POWER CONSUMPTION CONTROL SYSTEM 16 POWER CONSUMPTION CONTROL SYSTEM : System Description 16 DIAGNOSIS SYSTEM (BCM) 18 COMMON ITEM 18 COMMON ITEM : CONSULT Function (BCM COMMON ITEM) 18 DOOR LOCK 19 DOOR LOCK : CONSULT Function (BCM DOOR LOCK) 19 REAR WINDOW DEFOGGER 21 REAR WINDOW DEFOGGER : CONSULT Function (BCM - REAR DEFOGGER) .21 G H BUZZER .21 BUZZER : CONSULT Function (BCM - BUZZER) 21 INT LAMP 22 INT LAMP : CONSULT Function (BCM - INT LAMP) 22 HEADLAMP .23 HEADLAMP : CONSULT Function (BCM - HEAD LAMP) 23 I J K WIPER 25 WIPER : CONSULT Function (BCM - WIPER) .25 FLASHER 26 FLASHER : CONSULT Function (BCM - FLASHER) 26 AIR CONDITIONER 27 AIR CONDITIONER : CONSULT Function (BCM AIR CONDITIONER) (Automatic A/C) .27 AIR CONDITIONER : CONSULT Function (BCM AIR CONDITIONER) (Manual A/C) 27 L BCS N INTELLIGENT KEY 27 INTELLIGENT KEY : CONSULT Function (BCM INTELLIGENT KEY) 27 O COMB SW 30 COMB SW : CONSULT Function (BCM - COMB SW) 31 P BCM 31 BCM : CONSULT Function (BCM - BCM) .31 IMMU 31 Revision: 2012 July F BCS-1 N17 IMMU : CONSULT Function (BCM - IMMU) 31 Diagnosis Procedure 76 BATTERY SAVER 32 BATTERY SAVER : CONSULT Function (BCM BATTERY SAVER) 32 COMBINATION SWITCH OUTPUT CIRCUIT 77 TRUNK 33 TRUNK : CONSULT Function (BCM - TRUNK) 33 Diagnosis Procedure 79 THEFT ALM 34 THEFT ALM : CONSULT Function (BCM THEFT) 34 SIGNAL BUFFER 35 SIGNAL BUFFER : CONSULT Function (BCM SIGNAL BUFFER) 35 ECU DIAGNOSIS INFORMATION 36 BCM 36 Reference Value 36 Fail-safe 58 DTC Inspection Priority Chart 60 DTC Index 61 WIRING DIAGRAM 63 BCM 63 Wiring Diagram 63 BASIC INSPECTION 68 ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT 68 Description 68 Work Procedure 68 CONFIGURATION (BCM) 69 Description 69 Work Procedure 69 Configuration list 70 DTC/CIRCUIT DIAGNOSIS 72 U1000 CAN COMM 72 Diagnosis Procedure 77 COMBINATION SWITCH INPUT CIRCUIT 79 SYMPTOM DIAGNOSIS 81 COMBINATION SWITCH SYSTEM SYMPTOMS 81 Symptom Table 81 REMOVAL AND INSTALLATION 82 BCM 82 Removal and Installation 82 COMBINATION SWITCH 83 Exploded View 83 Removal and Installation 83 WITHOUT INTELLIGENT KEY SYSTEM PRECAUTION 84 PRECAUTIONS 84 Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER" 84 SYSTEM DESCRIPTION 85 COMPONENT PARTS 85 BODY CONTROL SYSTEM 85 BODY CONTROL SYSTEM : Component Parts Location 85 POWER CONSUMPTION CONTROL SYSTEM 85 POWER CONSUMPTION CONTROL SYSTEM : Component Parts Location 86 SYSTEM 87 Description 72 DTC Logic 72 Diagnosis Procedure 72 BODY CONTROL SYSTEM 87 BODY CONTROL SYSTEM : System Description 87 BODY CONTROL SYSTEM : Fail-safe 88 U1010 CONTROL UNIT (CAN) 73 COMBINATION SWITCH READING SYSTEM 88 COMBINATION SWITCH READING SYSTEM : System Description 89 DTC Logic 73 Diagnosis Procedure 73 U0415 VEHICLE SPEED 74 Description 74 DTC Logic 74 Diagnosis Procedure 74 B2562 LOW VOLTAGE 75 DTC Logic 75 Diagnosis Procedure 75 POWER SUPPLY AND GROUND CIRCUIT 76 Revision: 2012 July SIGNAL BUFFER SYSTEM 92 SIGNAL BUFFER SYSTEM : System Description 92 POWER CONSUMPTION CONTROL SYSTEM 93 POWER CONSUMPTION CONTROL SYSTEM : System Description 93 DIAGNOSIS SYSTEM (BCM) 95 COMMON ITEM 95 BCS-2 N17 COMMON ITEM : CONSULT Function (BCM COMMON ITEM) 95 TRUNK 112 TRUNK : CONSULT Function (BCM - TRUNK) 112 A DOOR LOCK 95 DOOR LOCK : CONSULT Function (BCM DOOR LOCK) 96 THEFT ALM 113 THEFT ALM : CONSULT Function (BCM THEFT) 113 B REAR WINDOW DEFOGGER 97 REAR WINDOW DEFOGGER : CONSULT Function (BCM - REAR DEFOGGER) 97 SIGNAL BUFFER 113 SIGNAL BUFFER : CONSULT Function (BCM SIGNAL BUFFER) 113 C BUZZER 97 BUZZER : CONSULT Function (BCM - BUZZER) 97 PANIC ALARM 114 PANIC ALARM : CONSULT Function (BCM PANIC ALARM) 114 D INT LAMP 98 INT LAMP : Application Notice 98 INT LAMP : CONSULT Function (BCM - INT LAMP) (TYPE 1) 98 INT LAMP : CONSULT Function (BCM - INT LAMP) (TYPE 2) 100 MULTI REMOTE ENT 102 MULTI REMOTE ENT : CONSULT Function (BCM - MULTI REMOTE ENT) 102 ECU DIAGNOSIS INFORMATION 115 BCM 115 Reference Value 115 Fail-safe 129 DTC Inspection Priority Chart 130 DTC Index 130 WIRING DIAGRAM 131 HEADLAMP 103 HEADLAMP : Application Notice 103 HEADLAMP : CONSULT Function (BCM - HEAD LAMP) (TYPE 1) 103 HEADLAMP : CONSULT Function (BCM - HEAD LAMP) (TYPE 2) 105 BCM 131 WIPER 107 WIPER : CONSULT Function (BCM - WIPER) 107 Description 134 Work Procedure 134 FLASHER 108 FLASHER : CONSULT Function (BCM - FLASHER) 108 CONFIGURATION (BCM) 135 AIR CONDITIONER 108 AIR CONDITIONER : CONSULT Function (BCM AIR CONDITIONER) (Automatic A/C) 108 AIR CONDITIONER : CONSULT Function (BCM AIR CONDITIONER) (Manual A/C) 109 AIR CONDITIONER : CONSULT Function (BCM AIR CONDITIONER) (Manual Heater) 109 Wiring Diagram 131 F G H BASIC INSPECTION 134 ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT 134 Description 135 Work Procedure 135 Configuration list 136 DTC/CIRCUIT DIAGNOSIS 139 I J K L U1000 CAN COMM 139 Description 139 DTC Logic 139 Diagnosis Procedure 139 COMB SW 109 COMB SW : CONSULT Function (BCM - COMB SW) 109 U1010 CONTROL UNIT (CAN) 140 BCM 110 BCM : CONSULT Function (BCM - BCM) 110 POWER SUPPLY AND GROUND CIRCUIT 141 IMMU 110 IMMU : CONSULT Function (BCM - IMMU) 110 COMBINATION SWITCH OUTPUT CIRCUIT 142 BATTERY SAVER 110 BATTERY SAVER : Application Notice 110 BATTERY SAVER : CONSULT Function (BCM BATTERY SAVER) (TYPE 1) 110 BATTERY SAVER : CONSULT Function (BCM BATTERY SAVER) (TYPE 2) 111 COMBINATION SWITCH INPUT CIRCUIT 144 Revision: 2012 July E BCS N DTC Logic 140 Diagnosis Procedure 140 O Diagnosis Procedure 141 Diagnosis Procedure 142 Diagnosis Procedure 144 SYMPTOM DIAGNOSIS 146 BCS-3 N17 P COMBINATION SWITCH SYSTEM SYMPTOMS 146 Symptom Table .146 REMOVAL AND INSTALLATION 147 Revision: 2012 July BCM 147 Removal and Installation 147 COMBINATION SWITCH 148 Exploded View 148 Removal and Installation 148 BCS-4 N17 PRECAUTIONS [WITH INTELLIGENT KEY SYSTEM] < PRECAUTION > PRECAUTION A PRECAUTIONS Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER" B INFOID:0000000006658703 The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain types of collision Information necessary to service the system safely is included in the “SRS AIR BAG” and “SEAT BELT” of this Service Manual WARNING: Always observe the following items for preventing accidental activation • To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in the event of a collision that would result in air bag inflation, all maintenance must be performed by an authorized NISSAN/INFINITI dealer • Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal injury caused by unintentional activation of the system For removal of Spiral Cable and Air Bag Module, see “SRS AIR BAG” • Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Service Manual SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness connectors C D E F G PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS WARNING: Always observe the following items for preventing accidental activation • When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with a hammer Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing serious injury • When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the battery, and wait at least minutes before performing any service H I J K L BCS N O P Revision: 2012 July BCS-5 N17 COMPONENT PARTS [WITH INTELLIGENT KEY SYSTEM] < SYSTEM DESCRIPTION > SYSTEM DESCRIPTION COMPONENT PARTS BODY CONTROL SYSTEM BODY CONTROL SYSTEM : Component Parts Location INFOID:0000000006658704 LHD MODELS JMMIA0820ZZ BCM A Behind of switch panel left side RHD MODELS JMMIA0992ZZ BCM A Behind of glove upper box assembly (or instrument finisher B) left side POWER CONSUMPTION CONTROL SYSTEM Revision: 2012 July BCS-6 N17 COMPONENT PARTS [WITH INTELLIGENT KEY SYSTEM] < SYSTEM DESCRIPTION > POWER CONSUMPTION CONTROL SYSTEM : Component Parts Location INFOID:0000000006658705 A B C D E F JMMIA0821ZZ Combination meter IPDM E/R Refer to PCS-6, "Component Parts Location" BCM Refer to BCS-6, "BODY CONTROL SYSTEM : Component Parts Location" G H I J K L BCS N O P Revision: 2012 July BCS-7 N17 SYSTEM [WITH INTELLIGENT KEY SYSTEM] < SYSTEM DESCRIPTION > SYSTEM BODY CONTROL SYSTEM BODY CONTROL SYSTEM : System Description INFOID:0000000006658706 OUTLINE • BCM (Body Control Module) controls the various electrical components It inputs the information required to the control from CAN communication and the signal received from each switch and sensor • BCM has combination switch reading function for reading the operation status of combination switches (light, turn signal, wiper and washer) in addition to a function for controlling the operation of various electrical components It also has the signal transmission function as the passed point of signal and the power saving control function that reduces the power consumption with the ignition switch OFF • BCM is equipped with the diagnosis function that performs the diagnosis with CONSULT and various settings BCM CONTROL FUNCTION LIST System Reference Combination switch reading system BCS-11, "COMBINATION SWITCH READING SYSTEM : System Description" Signal buffer system BCS-15, "SIGNAL BUFFER SYSTEM : System Description" Power consumption control system BCS-16, "POWER CONSUMPTION CONTROL SYSTEM : System Description" Headlamp system EXL-12, "HEADLAMP SYSTEM : System Description" Turn signal and hazard warning lamp system EXL-15, "TURN SIGNAL AND HAZARD WARNING LAMP SYSTEM : System Description" Parking, license plate and tail lamps system EXL-17, "PARKING, LICENSE PLATE AND TAIL LAMP SYSTEM : System Description" Front fog lamp system EXL-19, "FRONT FOG LAMP SYSTEM : System Description" Rear fog lamp system EXL-21, "REAR FOG LAMP SYSTEM : System Description" Exterior lamp battery saver system EXL-23, "EXTERIOR LAMP BATTERY SAVER SYSTEM : System Description" Interior room lamp control system INL-8, "INTERIOR ROOM LAMP CONTROL SYSTEM : System Description" Interior room lamp battery saver system INL-13, "INTERIOR ROOM LAMP BATTERY SAVER SYSTEM : System Description" Front wiper and washer system WW-8, "FRONT WIPER AND WASHER SYSTEM : System Description" Rear window defogger system DEF-6, "System Description" Automatic air conditioning system HAC-15, "AUTOMATIC AIR CONDITIONING SYSTEM : System Description" Manual air conditioning system HAC-107, "MANUAL AIR CONDITIONING SYSTEM : System Description" Warning chime system WCS-7, "WARNING CHIME SYSTEM : System Description" Power door lock system DLK-17, "System Description" Intelligent Key system/engine start system DLK-21, "INTELLIGENT KEY SYSTEM : System Description" Trunk lid opener system DLK-36, "System Description" Nissan anti-theft system (NATS) • TYPE 1*: SEC-23, "NISSAN ANTI-THEFT SYSTEM : System Description" • TYPE 2*: SEC-176, "NISSAN ANTI-THEFT SYSTEM : System Description" Revision: 2012 July BCS-8 N17 SYSTEM [WITH INTELLIGENT KEY SYSTEM] < SYSTEM DESCRIPTION > System Reference Theft warning alarm Vehicle security system Panic alarm A SEC-29, "VEHICLE SECURITY SYSTEM : System Diagram" PWC-6, "System Description" Power window system B *: Regarding to the vehicle type, refer to SEC-10, "Information" BODY CONTROL SYSTEM : Fail-safe INFOID:0000000007933328 C FAIL-SAFE CONTROL BY DTC BCM performs fail-safe control when any DTC are detected Display contents of CONSULT Fail-safe D Cancellation B2013: ID DISCORD BCM-S/L Inhibit engine cranking When communication between BCM and steering lock unit are communicated normally B2014: CHAIN OF S/L-BCM Inhibit engine cranking When communication between BCM and steering lock unit are communicated normally B2192: ID DISCORD BCM-ECM Inhibit engine cranking Erase DTC B2193: CHAIN OF BCM-ECM Inhibit engine cranking Erase DTC B2195: ANTI-SCANNING Inhibit engine cranking Ignition switch ON → OFF B2198: NATS ANTENNA AMP Inhibit engine cranking Erase DTC B2557: VEHICLE SPEED Inhibit steering lock When the following CAN signal status (vehicle speed signal) becomes consistent • Vehicle speed signal (ABS) • Vehicle speed signal (Meter) B2601: SHIFT POSITION Inhibit steering lock 500 ms after the following signal reception status becomes consistent • Detention switch signal • P range signal (CAN) Inhibit steering lock seconds after the following BCM recognition conditions are fulfilled • Ignition switch is in the ON position • Detention switch signal: P position (push selector button) or except P position (9 – 16 V) • Vehicle speed: km/h (2.5 MPH) or more Inhibit steering lock 500 ms after any of the following BCM recognition conditions are fulfilled • Status - Ignition switch is in the ON position - Detention switch signal: P position (push selector button) or except P position (9 – 16 V) - P/N position signal: Except P and N positions (0 – 1.5 V) • Status - Ignition switch is in the ON position - Detention switch signal: P position (release selector button) (0 – 1.5 V) - P/N position signal: P or N positions (9 – 16 V) B2602: SHIFT POSITION B2603: SHIFT POSI STATUS B2604: PNP/CLUTCH SW Revision: 2012 July Inhibit steering lock F G 500 ms after any of the following BCM recognition conditions are fulfilled • Status - Ignition switch is in the ON position - P/N position signal: P or N position (9 – 16 V) - Shift position signal (CAN): P or N position • Status - Ignition switch is in the ON position - P/N position signal: Except P and N positions (0 – 1.5 V) - Shift position signal (CAN): Except P and N position BCS-9 E N17 H I J K L BCS N O P SYSTEM [WITH INTELLIGENT KEY SYSTEM] < SYSTEM DESCRIPTION > Display contents of CONSULT Fail-safe Cancellation Inhibit steering lock 500 ms after any of the following BCM recognition conditions are fulfilled • Status - Ignition switch is in the ON position - P/N position signal: Except P and N positions (0 – 1.5 V) - Interlock/PNP switch signal (CAN): OFF • Status - Ignition switch is in the ON position - P/N position signal: P or N position (9 – 16 V) - Interlock/PNP switch signal (CAN): ON B2608: STARTER RELAY Inhibit engine cranking 500 ms after the following signal communication status becomes consistent • Starter motor relay control signal • Starter relay status signal (CAN) B2609: S/L STATUS • Inhibit engine cranking • Inhibit steering lock When the following steering lock conditions agree • BCM steering lock control status • Steering lock condition No signal status • Steering lock condition No signal status B260B: STEERING LOCK UNIT Inhibit steering lock Erase DTC B260D: STEERING LOCK UNIT Inhibit steering lock Erase DTC B260F: ENG STATE SIG LOST Inhibit engine cranking When any of the following conditions are fulfilled • Ignition switch changes to ACC • Receives engine status signal (CAN) B2612: S/L STATUS • Inhibit engine cranking • Inhibit steering lock When any of the following conditions are fulfilled • Steering lock unit status signal (CAN) is received normally • The BCM steering lock control status matches the steering lock status recognized by the steering lock unit status signal (CAN from IPDM E/ R) B2619: BCM Inhibit engine cranking second after the steering lock unit power supply output control inside BCM becomes normal B261F: ASCD CNCL/CLTCH SW Inhibit steering lock BCM detects clutch pedal position switch signal status [ON (9 – 16 V: Clutch pedal is released)] B2620: NEUTRAL SW Inhibit steering lock BCM detects neutral switch signal status [OFF (9 – 16 V: Control lever except NEUTRAL position)] B26E8: CLUTCH SW Inhibit steering lock When any of the following BCM recognition conditions are fulfilled • Status - Clutch pedal position switch signal: ON (9 – 16 V: Clutch pedal is released) - Clutch interlock switch signal: OFF (0 – 0.5 V: Clutch pedal is released) • Status - Clutch pedal position switch signal: OFF (9 – 16 V: Clutch pedal is depressed) - Clutch interlock switch signal: ON (9 – 16 V: Clutch pedal is depressed) B26EF: STRG LCK RELAY OFF Inhibit engine cranking When the following conditions are fulfilled • Steering lock relay signal (CAN): ON • Steering lock unit status signal (CAN): ON B26F0: STRG LCK RELAY ON Inhibit engine cranking When the following conditions are fulfilled • Steering lock relay signal (CAN): OFF • Steering lock unit status signal (CAN): OFF B26F1: IGN RELAY OFF Inhibit engine cranking When the following conditions are fulfilled • Ignition switch ON signal (CAN: Transmitted from BCM): ON • Ignition switch ON signal (CAN: Transmitted from IPDM E/R): ON B26F2: IGN RELAY ON Inhibit engine cranking When the following conditions are fulfilled • Ignition switch ON signal (CAN: Transmitted from BCM): OFF • Ignition switch ON signal (CAN: Transmitted from IPDM E/R): OFF B2605: PNP/CLUTCH SW Revision: 2012 July BCS-10 N17 TELEPHONE ON SIGNAL CIRCUIT < DTC/CIRCUIT DIAGNOSIS > TELEPHONE ON SIGNAL CIRCUIT A Description INFOID:0000000008014971 When hands-free phone is being used TEL adapter unit transmits TEL ON signal to audio unit Diagnosis Procedure B INFOID:0000000008014972 1.CHECK CONTINUITY TEL ON SIGNAL CIRCUIT C D Turn ignition switch OFF Disconnect TEL adapter unit connector and audio unit connector Check continuity between TEL adapter unit harness connector and audio unit harness connector TEL adapter unit Audio unit Connector Terminal Connector Terminal B31 11 M71 32 Continuity E Existed Check continuity between TEL adapter unit harness connector and ground TEL adapter unit Connector Terminal B31 11 Ground F Continuity G Not existed Is inspection result OK? YES >> GO TO NO >> Repair harness or connector H 2.CHECK TEL ON SIGNAL I J Connect audio unit connector Turn ignition switch ON Check voltage between audio unit harness connector and ground Audio unit Connector Condition Terminal Ground M71 32 While using hands-free phone system While not using hands-free phone system Standard Voltage (Approx.) Less than 1.0 V 0V 1.0 - 5.0 V 5.0 V K L Is inspection result OK? YES >> INSPECTION END NO >> Replace audio unit Refer to AV-53, "Removal and Installation" M AV O P Revision: 2012 July AV-47 N17 AUDIO SYSTEM SYMPTOMS < SYMPTOM DIAGNOSIS > SYMPTOM DIAGNOSIS AUDIO SYSTEM SYMPTOMS Symptom Table INFOID:0000000006923727 RELATED TO AUDIO SYSTEM Symptoms Check items Audio unit does not start No sound comes out Noise is mixed with audio Radio is not received or poor reception Possible malfunction location / Action to take Audio unit power supply and ground circuit Refer to AV-28, "AUDIO UNIT : Diagnosis Procedure" — No sound from all speakers Audio unit power supply and ground circuit Refer to AV-28, "AUDIO UNIT : Diagnosis Procedure" Only a certain speaker (front right, front left, rear right, or rear left) does not output sound • Poor connector connection of speaker • Between audio unit and speaker sound signal circuit malfunction • Malfunction in speaker • Malfunction in audio unit Noise comes out from all speaker Malfunction in audio unit Noise comes out only from a certain speaker (front right, front left, rear right, or rear left) • Poor connector connection of speaker • Between audio unit and speaker sound signal circuit malfunction • Malfunction in speaker • Poor installation of speaker (e.g backlash and looseness) • Malfunction in audio unit Noise is mixed with radio only (when the car hits a bump or while driving over bad roads) • Poor connector connection of antenna or antenna feeder • Loose antenna base mounting nut Refer to AV-56, "Exploded View" • Other audio sounds are normal • Any radio cannot be received or poor reception is caused even after moving to a service area with good reception (e.g a place with clear view and no obstacles generating external noises) • Antenna amp ON signal circuit malfunction • Poor connector connection of antenna or antenna feeder • Loose antenna base mounting nut Refer to AV-56, "Exploded View" RELATED TO STEERING SWITCH Without Hands-free Phone System Symptoms Probable malfunction location / Action to take None of the steering switch operations work Steering switch signal ground circuit (steering switch to audio unit) Refer to AV-43, "Diagnosis Procedure" Only specified switch cannot be operated Replace steering wheel Refer to ST-9, "Removal and Installation" “SOURCE”, “SEEK UP” and “SEEK DOWN” switches are not operated Steering switch signal A circuit (steering switch to audio unit) Refer to AV-39, "Diagnosis Procedure" ”VOL UP” and “VOL DOWN” switches are not operated Steering switch signal B circuit (steering switch to audio unit) Refer to AV-41, "Diagnosis Procedure" With Hands-free Phone System Symptoms Probable malfunction location / Action to take Steering switch signal ground circuit (steering switch to TEL adapter unit) Refer to AV-34, "Diagnosis Procedure" None of the steering switch operations work “SOURCE”, “SEEK UP”, “SEEK DOWN”, and “ are not operated Revision: 2012 July ” switches Steering switch signal A circuit (steering switch to TEL adapter unit) Refer to AV-30, "Diagnosis Procedure" AV-48 N17 AUDIO SYSTEM SYMPTOMS < SYMPTOM DIAGNOSIS > Symptoms ”VOL UP”, “VOL DOWN”, “ ” switches are not operated Probable malfunction location / Action to take Steering switch signal B circuit (steering switch to TEL adapter unit) Refer to AV-32, "Diagnosis Procedure" “SOURCE”, “SEEK UP”, and “SEEK DOWN” switches are not operated Steering switch signal A circuit (TEL adapter unit to audio unit) Refer to AV-36, "Diagnosis Procedure" ”VOL UP” and “VOL DOWN”switches are not operated Steering switch signal B circuit (TEL adapter unit to audio unit) Refer to AV-37, "Diagnosis Procedure" A B C D E F G H I J K L M AV O P Revision: 2012 July AV-49 N17 HANDS-FREE PHONE SYSTEM SYMPTOMS < SYMPTOM DIAGNOSIS > HANDS-FREE PHONE SYSTEM SYMPTOMS Symptom Table INFOID:0000000008072795 RELATED TO HANDS-FREE PHONE Symptoms Check items Does not recognize cellular phone connection Possible malfunction location/Action to take Repeat the registration of cellular phone TEL adapter unit • Both the reception and the speech cannot be performed • Audio cannot be operated by steering switch TEL adapter unit power supply and ground circuit Refer to AV-29, "TEL ADAPTER UNIT : Diagnosis Procedure" • Both the reception and the speech cannot be performed • Audio can be operated by steering switch TEL ON signal circuit Refer to AV-47, "Diagnosis Procedure" The other party's voice cannot be heard by hands-free phone Audio system sound is normal Sound signal (TEL voice) circuit Audio system sound does not sound Refer to AV-48, "Symptom Table" Originating sound is not heard by the other party with handsfree phone communication Sound operation function is normal TEL adapter unit Sound operation function does not work Microphone signal circuit Refer to AV-45, "Diagnosis Procedure" Hands-free phone cannot be established RELATED TO STEERING SWITCH Symptoms Possible malfunction location / Action to take All steering switches are not operated Steering switch signal ground circuit (steering switch to TEL adapter unit) Refer to AV-34, "Diagnosis Procedure" Only specified switch cannot be operated Replace steering switch Refer to ST-9, "Removal and Installation" “ Steering switch signal A circuit (steering switch to TEL adapter unit) Refer to AV-30, "Diagnosis Procedure" ”, “SEEK UP” and “VOL UP” switches are not operated “SOURCE / ”, “SEEK DOWN” and “VOL DOWN” switches are not operated Revision: 2012 July Steering switch signal B circuit (steering switch to TEL adapter unit) Refer to AV-32, "Diagnosis Procedure" AV-50 N17 NORMAL OPERATING CONDITION < SYMPTOM DIAGNOSIS > NORMAL OPERATING CONDITION A Description INFOID:0000000006923728 RELATED TO AUDIO B • The majority of the audio malfunctions are the result of outside causes (bad CD, electromagnetic interference, etc.) Check the symptoms below to diagnose the malfunction • The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning Check that noise is caused and/or changed by engine speed, ignition switch turned to each position, and operation of each piece of electrical equipment Then determine the cause NOTE: • CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incorrectly mastered by the customer on a computer • Check that the CDs carry the Compact Disc Logo If not, the disc is not mastered to the red book Compact Disc Standard and may not play Symptoms C D E Cause and Counter measure Check that the disc was inserted correctly F Check that the disc is scratched or dirty Check if there is condensation inside the player If there is, wait until the condensation is gone (about hour) before using the player G If there is a temperature increase error, the CD player will play correctly after it returns to the normal temperature Cannot play Files with extensions other than “.MP3 (.mp3)”, “.WMA (.wma)” cannot be played In addition, the character codes and number of characters for folder names and file names should be in compliance with the specifications H If there is mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA) will be played I Check if the disc or the file is generated in an irregular format This may occur depending on the variation or the setting of MP3/WMA writing applications or other text editing applications J Check if the finalization process, such as session close and disc close, is done for the disc Check if the disc is protected by copyright Poor sound quality K Check if the disc is scratched or dirty Bit rate may be too low It takes a relatively long time before the music starts playing If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some time may be required before the music starts playing Music cuts off or skips The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the specifications Try using the slowest writing speed Skipping with high bit rate files Skipping may occur with large quantities of data, such as for high bit rate data Move immediately to the next song when playing When a non-MP3/WMA file has been given an extension of “.MP3 (.mp3)”, “WMA (.wma)” or when play is prohibited by copyright protection, there will be approximately seconds of no sound and then the player will skip to the next song The songs not play back in the desired order The playback order is the order in which the files were written by the writing software Therefore, the files might not play in the desired order Poor reception only from a certain radio broadcast station Check incoming radio wave signal strength of applicable broadcast station Buzz/rattle sound from speaker The majority of rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the rattle M NOTE: • Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking the signal • Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the antenna and the waves reflected by mountains or buildings AV-51 AV O Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other sources, is not a malfunction Revision: 2012 July L N17 P NORMAL OPERATING CONDITION < SYMPTOM DIAGNOSIS > RELATED TO TELEPHONE (WITH HANDS-FREE PHONE SYSTEM) Symptoms Cause and counter measure Intermittent voice turbulence occurs between buildings Surrounded by buildings, cell phones may have a poor reception due to radio waves irregular reflection or interception Noise interference occurs under the railroad overpass or near high-tension wires, traffic lights, or neon signs Noise waves from these may be mixed into radio waves Booming noises are mixed into audio Radio waves from the cell phone may be mixed into audio No sound can be heard: • Voice from the party on the other end of the line cannot be heard • No ring tone Voice cannot be transmitted to the party on the other end of the line • Check that the key switch is not set to ON or ACC • Check that sound volume (VOL) is not set to minimum • Check that the connection of Bluetooth™ communication is normal • Adjust cell phone ring tone and volume Volume levels of ring tone and voice on the phone depend on the volume setting of the cell phone, according to the model Check that the connection of Bluetooth™ communication is normal • Check that the cell phone is not locked Telephone call does not get through • Check that the connection of Bluetooth™ communication is normal • Check that the telephone call is made in the area within the telecommunications carrier service area • Check that the area is not a blind area The party on the other end of the line hears noises while talking on a hand-held cell phone The party on the other end of the line may hear noises depending on where the cell phone is placed Bluetooth™ communication has a slow connection after ignition switch ON Some models take time for standby Sound level of voice is different from that of ringing sounds or ring tone This model allows separate settings for sound levels of ringing sounds, ring tone, and voice The number of electric field reception bars of the audio unit is different from that of the cell phone Or telephone call does not get through even when transmitting with the reception bar displayed Specifications regarding the number of electric field reception bars differ from cell phone to cell phone (Reception bar of the audio unit is the guideline.) The party on the other end of the line hears muffled sounds while talking on the phone Ambient sounds through the microphone make muffled sounds after conversion peculiar to digital devices RELATED TO HANDS-FREE PHONE Symptom Cause and Counter measure Cannot use hands-free phone Customer will not be able to use a hands-free phone under the following conditions • The vehicle is outside of the telephone service area • The vehicle is in an area where it is difficult to receive radio waves; such as in a tunnel, in an underground parking garage, near a tall building or in a mountainous area • The cellular phone is locked to prevent it from being dialed NOTE: While a cellular phone is connected through the Bluetooth wireless connection, the battery power of the cellular phone may discharge quicker than usual The Bluetooth Hands-Free Phone System cannot charge cellular phones The other party's voice cannot be heard by hands-free phone When the radio wave condition is not ideal or ambient sound is too loud, it may be difficult to hear the other person's voice during a call Poor sound quality Do not place the cellular phone in an area surrounded by metal or far away from the in-vehicle phone module to prevent tone quality degradation and wireless connection disruption Revision: 2012 July AV-52 N17 AUDIO UNIT < REMOVAL AND INSTALLATION > REMOVAL AND INSTALLATION A AUDIO UNIT Removal and Installation INFOID:0000000006923729 B REMOVAL Remove the cluster lid C Refer to IP-13, "Removal and Installation" Remove the screws and disconnect the connector to remove the audio unit Remove the bracket screws to remove the audio unit C D INSTALLATION Install in the reverse order of removal E F G H I J K L M AV O P Revision: 2012 July AV-53 N17 FRONT DOOR SPEAKER < REMOVAL AND INSTALLATION > FRONT DOOR SPEAKER Removal and Installation INFOID:0000000006923730 REMOVAL Remove the front door finisher Refer to INT-13, "POWER WINDOW MODELS : Removal and Installation" (power window models) or INT-15, "MANUAL WINDOW MODELS : Removal and Installation" (manual window models) Remove the screws and disconnect the connector to remove the front door speaker INSTALLATION Install in the reverse order of removal Revision: 2012 July AV-54 N17 REAR DOOR SPEAKER < REMOVAL AND INSTALLATION > REAR DOOR SPEAKER A Removal and Installation INFOID:0000000006923732 REMOVAL B Remove the rear door finisher Refer to INT-18, "POWER WINDOW MODELS : Removal and Installation" (power window models) or INT-21, "MANUAL WINDOW MODELS : Removal and Installation" (manual window models) Remove the screws and disconnect the connector to remove the rear door speaker INSTALLATION C D Install in the reverse order of removal E F G H I J K L M AV O P Revision: 2012 July AV-55 N17 ROOF ANTENNA < REMOVAL AND INSTALLATION > ROOF ANTENNA Exploded View INFOID:0000000006923733 JSNIA4028GB Antenna rod Antenna base : N·m (kg-m, in-lb) Removal and Installation INFOID:0000000006923734 REMOVAL Remove the map lamp Refer to INL-47, "Removal and Installation" Remove the mounting nut to remove the antenna base from the roof panel INSTALLATION Install in the reverse order of removal CAUTION: If the antenna base mounting nut is tightened looser than the specified torque, then this will lower the sensitivity of the antenna On the other hand, if the nut is tightened tighter than the specified torque, then this will deform the roof panel Revision: 2012 July AV-56 N17 ANTENNA FEEDER < REMOVAL AND INSTALLATION > ANTENNA FEEDER A Feeder Layout INFOID:0000000006923737 B C D E F G H I J K L JSNIA4810GB : Indicates that the part is connected at points with same symbol in actual vehicle M AV O P Revision: 2012 July AV-57 N17 STEERING SWITCH < REMOVAL AND INSTALLATION > STEERING SWITCH Exploded View INFOID:0000000008014527 Refer to ST-9, "Exploded View" Removal and Installation INFOID:0000000008014528 REMOVAL Refer to ST-9, "Removal and Installation" INSTALLATION Install in the reverse order of removal Revision: 2012 July AV-58 N17 MICROPHONE < REMOVAL AND INSTALLATION > MICROPHONE A Exploded View INFOID:0000000008015005 REMOVAL B Refer to INT-35, "Exploded View" DISASSEMBLY C D E JSNIA4814ZZ F Microphone Microphone finisher G Removal and Installation INFOID:0000000008015006 REMOVAL H I Remove headlining assembly Refer to INT-36, "Removal and Installation" Remove microphone and microphone finisher Remove microphone(1) from microphone finisher (2) J K JSNIA4815ZZ L INSTALLATION Install in the reverse order of removal M AV O P Revision: 2012 July AV-59 N17 TEL ANTENNA < REMOVAL AND INSTALLATION > TEL ANTENNA Exploded View INFOID:0000000008014525 JSNIA4816ZZ TEL antenna Removal and Installation INFOID:0000000008014526 REMOVAL Remove trunk side finisher RH Refer to INT-40, "TRUNK SIDE FINISHER : Removal and Installation" Remove TEL antenna Revision: 2012 July AV-60 N17 TEL ADAPTER UNIT < REMOVAL AND INSTALLATION > TEL ADAPTER UNIT Exploded View A INFOID:0000000008014523 B C D JSNIA4818ZZ E TEL adapter unit Removal and Installation INFOID:0000000008014524 F REMOVAL Remove trunk side finisher RH Refer to INT-40, "TRUNK SIDE FINISHER : Removal and Installation" Remove TEL adapter unit G INSTALLATION H Install in the reverse order of removal I J K L M AV O P Revision: 2012 July AV-61 N17

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