Internship report

Trang 1 HO CHI MINH CITY PEOPLE’S COMMITTEE THU DUC COLLEGE OF TECHNOLOGY FACULTY OF ENGLISH 5 3% œ8 INTERNSHIP REPORT Center School: United Kingdom International English Address: 100,

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HO CHI MINH CITY PEOPLE’S COMMITTEE

THU DUC COLLEGE OF TECHNOLOGY FACULTY OF ENGLISH 5) 3% œ8 INTERNSHIP REPORT Center School: United Kingdom International English

Address: 100, D2 Street, Tang Nhon Phu A

Ward, District 9, Ho Chi Minh City

Supervisor: Pham Hoang Minh Thao

Student: Tran Thi Thanh Hoa

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PHIEU DANH GIA

KET QUA THUC TAP CUA DOANH NGHIEP

Hoc sinh- sinh Họ tên:-

viên TRAN THI THANH HOA Lép: CD45 TAX

Thời gian thực Ngày đến : / /

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Người đánh giá Họ tên: N@ÙVEN TH! THANH THUY

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Quan hé 11 Với người hướng dẫn/anh/chị trong cơng ty/cơ quan

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14 Linh động trong việc thực hiện các cơng việc V

Giải quyết vấn đề | 15 Sáng tạo trong việc thực hiện cơng việc

16 Nhận biết giải quyết những khĩ khăn 17 Chủ động, nhanh nhạy khi đối mặt với khĩ khăn cm 18 Tự tìm hiểu để giải quyết những khĩ khăn ™ ¬

Giao tiếp 19 Đặt câu hỏi cụ thể, rõ ràng

20 Tiếp cận và nhờ sự trợ giúp của người hướng dẫn và

các thành viên khác trong nhĩm =|

Kiến thức

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NHAN XET CUA GIANG VIEN HUONG DAN

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TIEU CHi CHAM DIEM BAO CAO THUC TAP TOT NGHIEP

(Phần của giảng viên phụ trách)

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1 Tham gia các buổi sinh hoạt/phổ biến/hướng dẫn nhằm

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1 Báo cáo thực tập tốt nghiệp trình bày đúng quy định (trang

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2 Trình bày đây đủ, rõ ràng và chỉ tiết các vẫn đề liên quan

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1 Sử dụng các câu trúc/chủ điêm ngữ pháp đa dạng J

2 Phối hợp linh hoạt và chính xác các cấu trúc ngữ pháp NẺ

3 Sử dụng thì hợp lý Ý

4 Khơng mặc lỗi chấm câu aft

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TRƯỜNG CAO ĐĂNG CƠNG NGHỆ THỦ ĐỨC KHOA 4iÉN A0H Ho tén HSSV: TRAN THC THAN HOA, Massy: AS) TAOYAC Lop: CDISTA

" NOI DUNG VAN DAP TẢ

PHAN 1: TRÌNH BÀY NỘI DUNG BÁO CÁO (10 phút)

Giới thiệu tổng quan về cơng ty thực tập bao gồm: Tên cơng ty, địa chỉ cơng ty, điện thoại của

người hướng của cơng ty, ngành nghề kinh doanh của cơng ty,

Liệt kê các cơng việc được phân cơng trong quá trình thực tập

Mơ tả cụ thể một cơng việc được phân cơng thực hiện

Phân tích tính hiệu quả cơng việc được phân cơng thực hiện: nêu những mặt làm tốt và những mặt làm chưa tốt

Đề xuất giải pháp nhằm nâng cao hiệu quả cơng việc

Nêu những bài học kinh nghiệm học được rút ra trong quá trình thực tập

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TRUONG CAO DANG CONG NGHE THU ĐỨC

KHOA Sig, Ant

PHIEU DANH GIA QUA TRINH THUC TAP

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- Su than thién va su chu dao

Chea tot: 0 Chấp nhận được: Tốt: Rat tot ụ

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2 Ghi nhận về khâu tổ chức thực tập của khoa - _ Thời gian chuẩn bị cho thực tập doanh nghiệp

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- Thời gian báo cáo thực tập doanh nghiệp

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- Nhirng ghi nhan khac, danh gid chung va y kién déng g6p/ HSSV cần trang bị và hỗ trợ

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Internship Report - Tran Thi Thanh Hoa

TABLE OF CONTENTS

ACKNOWLEDGEMENT INTRODUCTION

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ACKNOWLEDGEMENT

The graduation internship report is the important role in the third-year course at college During the period of internship, I received a lot of enthusiastic instructions from many people who assisted me in overcoming all difficulties and completing this

report

First of all, I would like to express my deepest thanks to Ms Pham Hoang Minh Thao who is the teacher directly instructing me during my internship time She provided a full range of information as weil as practical material for me She was ready to help

me when I was troubles

Secondly, I would like to send my deep thanks to my school — Thu Duc College of Technology for given me a chance to apply the knowledge learned in the profesional environment I would like to thank all teachers at Thu Duc College of Technology taught me carefully during three years and created conditions for me to the internship that helped me a lot

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INTRODUCTION

These days, English is more and more popular in the world It also becomes an international language which helps Vietnam integrate into globalization easily As an English-majored student at Thu Duc college of Technology, I understand clearly that English plays a key role in the growth of my country

After studying all of different subjects at my school, with four basic skills such as listening, speaking, reading and writing as well as some subjects related to the field of business likes Customer Care, English for Marketing and Advertising, Business English I have got good qualifications and a lot of experience learned from enthusiatic teachers and practice many necessary skills, how to work in group, how to apply academic knowledge and concepts for practical situations

As far as we concerned, practical experience is the best Internship gives students hands-on experience they need Moreover, the goal of this internship is to help me understand my strengths and weaknesses to become more confident in looking for a job after graduation

I realize that I have an excellent experience I am very glad to have six weeks with internship time at United Kingdom English center

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CHAPTER 1: DESCRIPTION OF INTERNSHIP

1.1 Internship process and task in the company

1.1.1 General information

a Introduction to the company

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Established on July 27", 2011 by Ms Nguyen Thi Thanh Thuy, Training United

Kingdom international center is known by a variety of students Particularly, there are various ages including students, adults and kids It is located at 100 D2 Street, Tang Nhon Phu A Ward, District 9, Ho Chi Minh City This is the suitable place for students to study United Kingdom English center has also expanded the scope of activities involving two centers in Thu Duc District and one center in Dong Nai Province At present, the center has more fourteen teachers and eleven employees The teachers are enthusiastic, friendly, creative and dynamic Besides, they are well-equipped to impart knowledge for students Furthermore, United Kingdom English center is well- equipped for students in the most convenient comprising six class rooms, one library, one teacher room, one manager room and registration room All of these rooms are well-equipped with air-conditioners In addition, the teaching programs are appropriate for each age and ability of the child Teachers always create pleased and professional learning environment to develop all English skills such as listening, speaking, writing and reading At a deeper level, students are able to practice directly with foreign teachers Besides, magic and host classes are opened at weekend This assists them in relaxing and learning more aptitude subjects

When I introduce the center, I cannot but mention logo Jos

ENGLISHCENTER

Figure 1.2: Logo of United Kingdom English center

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Logo is an identity sign of the center It is a simple design but the logo creates attractive feeling to everyone They can feel the center’s reputation “Doors to the world” is slogan of UK English center It is obviously my country is developing and integrating Learning English helps narrow the gap between Vietnam and other countries Moreover, when students are clever at English, they would gain a deeper understanding of foreign culture and stand chances of getting more jobs

b Services, markets

United Kingdom English center has full English learning packages consisting of

STARTERS, MOVERS, FLYERS; KET, PET; IELTS, TOEFL; English

communication

It is a well-known fact that English is the basic language to approach success It is spoken everywhere and everytime Therefore, the markets that United Kingdom targets are Communities; Business; Secondary and High school; Colleges and

Universities

c Target groups of customers

To meet the biggest need of customers, United Kingdom English center sets up a lot of suitable learning courses for learners For example, regarding English for kids, teachers direct children how to pronounce and remember vocabulary After that, they continue to teach students other knowledge such as grammar, listening and speaking At present, the classes are divided into many levels between 4 years and 15 years old

d SWOT analysis

Strengths:

- The United Kingdom English center is located in mid of District 9 There are

many schools including Tran Quoc Toan high school, University of Transport

and Communications and University of Finance and Marketing

- The infrastructure is well-equipped with air-conditioners, fans, computers and speakers in each room including staff rooms and class rooms The center has six class rooms containing comfortable chairs for students to sit Besides, there are a lot of toys related to the lessons including cars, helicopters, dolls, and trucks

Sa a ES

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Internship Report - Tran Thi Thanh Hoa io ™ Ft oe ME

Figure 1.3: Students play with toys

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Teachers always teach students by the most enthusiasm and professionalism

Figure 1.4: Teaching for kids

Classes are divided into groups after students learn together approximately one hour Teachers instruct to do the exercises and check vocabulary with

devotement

All of teachers graduated from university and college One lecturer has master degree with many experience and enthusiasm

The quantity of students in the class is limited to roughly fifteen students

The students learning at United Kingdom English center wear uniform It creates an intimate feeling for everyone

Weakness:

United Kingdom English center has not attracted more students due to a new

English center

Opportunities:

The demand of English learners is more and more increasing Therefore, the center is the top choice to improve English skills for students

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Threats:

- The center faced powerful competitors because there are many centers having

the same methods and curriculum e Organizational Structure DIRECTOR HEAD OF DEPARTMENT 1Í TEACHING ASSISTANTS ACCOUNTANT TEACHERS

Figure 1.5: Organizational structure

United Kingdom English center is a small organization There is a director, a head of department, an accountant, about fourteen both teachers and teaching assistants At a deeper level, Ms Nguyen Thi Thanh Thuy is director of the center Ms Nguyen Phan Ha Tran and Ho Thi My Duyen are responsible for assisting some of tasks including welcoming students, preparing lessons, controlling the time

f Corporate Operations

It is undeniable that the corporate operations of the center consist of two activities including teaching and marketing As regards teaching, teachers always create energetic and comfortable environment for their children Moreover, they have a good

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participate in workshops which are organized by Cambridge University press to get teaching methods

Figure 1.6: a workshop

The workshop was held in the morning and evening on 16", March 2018 Teachers would learn new ways related to teaching for children The master of ceremonies brings a pleasant space, an excited voice, an attractive lesson In particular, there are many activities organized with different forms such as working in a group and guessing the topic of videos This assists teachers in extending teaching methods and catching up with modern trends

Regarding the marketing, it is undeniable that marketing plays in a vital role in attracting a large number of students The teaching quality creates the center’s reputation Besides, business strategies bring merits for students For example, students will receive T-shirts and bags when they register aptitude classes and Cambridge training courses

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1.1.2 Internship Process

First of all, in the first task, I was responsible for welcoming students and saying goodbye to them when they went to school and finished the lessons

Secondly, I assisted teachers and I knew many skills such as organization, analysis and control skills During the period of internship, I taught students under teachers’ guidance from four years to ten years old I taught them in Get it up 1, Smart Start 1 and 2, Starters, Movers Moreover, I also prepared lesson plans and designed the answer keys Besides, I had chances to improve my vocabulary and practice speaking English with students This helped me have a better knowledge for my teaching career Particularly, when I taught students within six weeks, it could create passion for me Working in a new environment enabled me to prove my personal experience

1.1.3 Internship activities

Under the guidance and assignment of Ms Nguyen Thi Thanh Thuy, Head of English center, I have undertaken the internship position as a teacher assistant During six weeks in the company, this is a valuable opportunity for me to apply the knowledge into the practical situation The following table summarizes process of my internship

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INTERNSHIP DIARY OF THE FIRST WEEK (12/3/2018 — 18/3/2018) DATE TIME CONTENT Tuesday, March 13°2018 From 4:30 pm to 7: 45 pm - Welcoming students - Creating Mini game for students related to lessons - Directing students to read vocabulary

Thursday, March 15",2018

From 5 pm to 7: 45 pm - Reviewing and checking

vocabulary for students - Helping teachers control the class Saturday, March 17",2018 From 4:30 pm to 7: 45 pm - Welcoming students - Guiding students to write vocabulary - Reviewing vocabulary for students Sunday, March 18",2018 From 7:30 am to 11:15 am

- Creating groups to assist

students in reading books - Instructing students to do the exercises

- Assisting a foreign teacher in helping students understand the rule of a game INTERNSHIP DIARY OF THE SECOND WEEK (19/3/2018 — 25/3/2018) DATE TIME CONTENT Tuesday, March 20° 2018 From 4:30 pm to 7: 45 pm - Welcoming students - Reviewing vocabulary for students Thursday, March 22742018 From 5:00 pm to 7: 45 pm - Checking vocabulary for students

- Helping students read books - Instructing students to do the exercises

Saturday, March 24%

,2018 From 4:30 pm to 7: 45

pm - Assisting a foreign teacher in

helping students understand the rule of a game

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Internship Report - Tran Thi Thanh Hoa Sunday, March 25° 2018 From 7:30 am to 11:15 am - Welcoming students

- Assisting a foreign teacher in arranging seats for students INTERNSHIP DIARY OF THE THIRD WEEK (27/3/2018 — 1/4/2018) DATE TIME CONTENT Tuesday, March 27" 2018 From 5:00 pm to 7: 45 pm - Welcoming students - Organizing the game for students - Tutoring the weak students to do the exercises Thursday, March 29% 2018 From 5:00 pm to 7: 45 pm - Helping students read vocabulary - Guiding students to write vocabulary Saturday, March 31* „2018 From 4:30 pm to 7: 45 pm - Assisting teachers in controlling the class

- Instructing students to do the tasks Sunday, April 1°}2018 From 7:30 am to 11:15 am - Communicating in English with students - Reviewing the lessons for students INTERNSHIP DIARY OF THE FOURTH WEEK (2/4/2018 — 8/4/2018) DATE TIME CONTENT Tuesday, April 32018 From 4:30 pm to 7: 45 pm - Designing the game for students - Assisting students in reading vocabulary

Thursday, April 5",2018 From 5:00 pm to 7: 45 pm

read vocabulary - Tutoring the weak students to

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Saturday, April 7* 2018 From 5:00 pm to 7: 45

pm

- Welcoming students

- Assisting a foreign teacher in controling the class

Sunday, April 8",2018 From 7:30 am to 11:15 am

- Tutoring the weak students to read books

- Reviewing and checking

vocabulary for students INTERNSHIP DIARY OF THE FIFTH WEEK (9/4/2018 — 15/4/2018) DATE TIME CONTENT

Tuesday, April 10,2018 From 4:30 pm to 7: 45 pm - Welcoming students

- Helping students to do tests

Thursday, April 12"4,2018 From 5:00 pm to 7: 45 pm - Creating Mini game for

students related to lessons

- Helping students listen the tests

Saturday, April 14" ,2018 From 4:30 pm to 7: 45 pm - Assisting a foreign teacher helping students understand the tule of a game

- Observing the nursery class - Reviewing and checking vocabulary for students Sunday, April 15",2018 From 7:30 am to 11:15 am - Welcoming students - Communicating in English with students INTERNSHIP DIARY OF THE SIXTH WEEK (16/4/2018 — 22/4/2018)

DATE TIME CONTENT

Tuesday, April 17°,2018 | From 4:30 pm to 7: 45 - Checking vocabulary for

pm students

- Reviewing and checking vocabulary for students

Thursday, April From 4:30 pm to 7: 45 -Welcoming students

19"42018 pm - Helping students read books

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students

Sunday, April 22"4, 2018 | From 7:30 amto 11:15 | - Assisting a foreign teacher to

am controlling the class

1.2 Experience

After six weeks working at the United Kingdom English center, I got lots of valuable working experiences which I have not learned in my college I strongly believed that this would assist me in working afterwards

Firstly, I had opportunity to practice communication skill such as answering student’s questions, instructing children to do exercises and assisting for foreign teachers Secondly, I recognized that my English is improved so much because I had to teach English every day Besides, I studied a lot of vocabulary during my internship course Furthermore, under the guiding the center’s teachers, I joined many classes such as STARTERS AND MOVERS with other teachers so I knew how to manage the class and how to teach children effectively I enjoyed working here because colleagues were very enthusiastic I realized that team working could help everybody finish work more easily and quickly Moreover, with help of my supervisor in the center I made lesson plans and designed the answer keys for the test Therefore, I knew I had ability working under pressure In addition, I could find out my strengths and weaknesses in a

new environment Last but not least, working as an English assistant, I felt more

confident and patient than before

To conclude, this internship process has truly been a great learning experience These experiences could help me so much for future career

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CHAPTER 2: SELF- ASSESSMENT

2.1 Reflection as a project implementer

During this internship period, there were not only advantages but also disadvantages when I apply theoretical knowledge to practice:

* Benefits:

- Having some experiences in interacting with students - Using the knowledge learned into practice

- Recieving a lot of assistance from my supervisor - Working in the profesional and modern environment - Learning how to use the modern machines

* Drawbacks:

- Lacking teaching skills - Experiencing in short time

It goes without saying that I had many difficulties with my internship course; however, I always made all the efforts to finish the tasks on time Additionally, I could improve my communication skill as well as teaching skills when I attended in the class By doing this, I learned a lot of things such as I could learn soft skills when I taught

children

2.2 Reflection on relationships

During my internship process, I have to interact with my supervisor and teachers in the center They are very friendly and enthusiastic They always support and instruct me to

make good lesson plans I have to listen carefully and take important notes

Sometimes, they share the difficulty or success, sadness or happiness more and more in their life Furthermore, I also use English to communicate with my teammates and colleagues when we work in teams For example, the center held a class to guide teaching methods for teachers at the center on March 5", 2018 At a deeper level, we created one group and talked about many subjects related to major, home town and hobbies Besides, we played games such as drawing friends’ faces, guessing the topics of pictures Furthermore, teachers also learn how to design mini games for students

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Additionally, I have known what are the good things to do when | lose control when I have troubles

There were both advantages and disadvantages on relationship in the center * Advantages:

- Improving team-work skills - Giving a lot of good ideas

- Reducing the pressure and stress in the work process - Creating comfortable working environment

- Receiving some valuable experience * Disadvantages:

- When teachers work in a team, they may not avoid some agreements

2.3 Reflection on Company’s regulations

- Employees have to go to work before students come to school about twenty minutes It shows professionalism

- If employees go to work late, they will inform their supervisor

- If employees work late or on overtime, they must ensure that all lights, air — conditions and equipments are shut off

- Employees keep environment around placement cleaner and upgraded learners’ awareness about protecting environment

By comparison, these labor regulations were familiar with what I have learnt from my college I comprehended the way to become a professional employee in working environment One of the most important things I learnt to go to work on time and took responsible for preserving the equipment in working area I strongly believed that these factors could help me a lots in the future career

2.4 Connection between theory and practice

During my internship process in the center, I completed a lot of subjects such as grammar skill, translation skill, pronunciation skill and communication skill which have supported me in teaching methods However, there were many problems happening during the internship process For example, when I taught my students, they

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sometimes asked questions It was beyond my knowledge However, I tried to check dictionary or ask other teachers to answer student’s questions as soon as possible After six-week internship process, I have found that there were some differences between theory and practice I could apply my knowledge to practice and communicate with my supervisor, friends, and collegues In professional working environment, I gained through training course is confident and enthusiasm

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CONCLUSION

Throughout six-week internship at United Kingdom English center was unforgetable memories I finished successfully my internship process This was a chance for me to get valuable experience and help me learn and improve some essential skills

I had been able to meet and interact with many people who helped me have opportunities in the future Furthermore, I sincerely thank to workplace environment in United Kingdom International English center I would also thank all colleagues giving

me instructions during internship process

I am extremely grateful to teacher Ms Pham Hoang Minh Thao helping me complete my internship course I hope all of you are good healthy and successful!

Thank you very much!

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REFERENCES

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APPENDIX

Appendix 1: The images related to classes having foreign teachers

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Appendix 2: The image related to my internship WSSSSSSSSSSS: e.- S5SSS5 aon ANH mm b a Vij Ae

Figure 1.9: Students read vocabulary through pictures Appendix 3: The images related to the class’s activities

Figure 1.10: A foreign teacher instructs students to sing a song

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Figure 1.11: Students work in a group

Tiêu đề	Internship Report
Tác giả	Tran Thi Thanh Hoa
Người hướng dẫn	Pham Hoang Minh Thao
Trường học	Thu Duc College
Chuyên ngành	Technology of English
Thể loại	internship report
Năm xuất bản	2017-2018
Thành phố	Ho Chi Minh City

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Số trang	33
Dung lượng	8,38 MB