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THE UNIVERSITY OF DA NANG UNIVERSITY OF FOREING LANGUAGE STUDIES ENGLISH FOR SPECIFIC PURPOSES DEPARTMENT INTERNSHIP REPORT MAJOR: BUSINESS ENGLISH Period: (20/04/2023 – 14/05/2023) Student’s name : LE HOAI LINH Student ID : 412190603 Class : 19CNATMCLC04 Internship unit : Udon Thani Rajabhat University Supervisor : LE VAN BA Da Nang, May, 2023 Contents PART 1: INTRODUCTION PART 2: THANK YOU PART 3: CONTENT OF THE REPORT REQUEST- PURPOSE .5 Knowledge: .5 Skills: Attitudes: I GENARAL INFORMATION ABOUT UDON THANI RAJABHAT UNIVERSITY Introducing about Udon Thani Rajabhat University Core Values .8 II INTERSHIP CONTENT III REVIEWS EVALUATE YOURSELF .10 PART 4: CONCLUTION 14 I SUMMARY 14 II RECOMMENDATION 15 PART 1: INTRODUCTION In today's globalized world, the significance of English language proficiency cannot be overstated English has become a universal language used across various sectors such as engineering, economics, education, healthcare, and social interactions Proficiency in English is essential for effective communication and acquiring knowledge from diverse sources It serves as a means to connect with people from different countries, whether as friends or business clients Additionally, a vast amount of literature and information is now available exclusively in English Unlike some languages, English is spoken worldwide, making it a truly global language As a student specializing in Business English at the University of Danang, I embarked on this internship at Rajabhat University with the aim of gaining practical experience in my chosen field Rajabhat University, renowned for its commitment to academic excellence and professional development, provided an ideal environment for me to expand my knowledge and enhance my skills in Business English Throughout the internship, I was exposed to various aspects of Business English, including communication strategies, writing effective business documents, conducting presentations, and understanding cross-cultural communication I had the privilege of working alongside experienced professionals who guided me through real-world business scenarios and shared their expertise This hands-on experience allowed me to bridge the gap between theory and practice, and provided me with invaluable insights into the practical applications of Business English principles.During my time at Rajabhat University, I was involved in diverse projects and tasks related to Business English These included assisting in business communication workshops, conducting research on language and cultural aspects of international business, and providing support in developing materials for language training programs These experiences not only strengthened my language proficiency and communication skills but also enhanced my understanding of the business environment The internship at Rajabhat University offered me the opportunity to observe and learn from professionals in the field, including teachers, trainers, and business executives I was able to witness their teaching methodologies, gain exposure to different business practices PART 2: THANK YOU Throughout the study, the teachers at the specialized English department played a crucial role in shaping my learning experience They provided me with insightful guidance, shared their expertise, and fostered an environment conducive to growth and learning Their dedication to excellence and passion for teaching inspired me to strive for continuous improvement during my internship I am especially grateful to Teacher Le Van Ba, my dedicated instructor, who served as a mentor and guide throughout my internship His extensive knowledge, expertise, and commitment to my professional development were instrumental in shaping my internship experience His guidance and constructive feedback helped me navigate through various projects and tasks, and I am deeply appreciative of his mentorship Additionally, I would like to express my gratitude to the teachers at Udon Rajabhat University, where I had the privilege of gaining practical experience in a school setting Their support and willingness to share their knowledge and classroom practices greatly contributed to my understanding of the practical applications of Business English in an educational context Their mentorship not only enhanced my teaching skills but also provided valuable insights into the challenges and opportunities present in the field of education PART 3: CONTENT OF THE REPORT REQUEST- PURPOSE Knowledge: Business Communication Strategies: I gained a comprehensive understanding of effective communication strategies in the business context This includes written communication techniques, such as crafting professional emails and reports, as well as oral communication skills for presentations, meetings, and negotiations Intercultural Communication: The internship deepened my knowledge of intercultural communication and its significance in global business environments I developed an understanding of cultural differences, sensitivity, and adaptability, which are essential when working with diverse teams and stakeholders Business Etiquette and Professionalism: I learned about business etiquette and the importance of maintaining a professional demeanor in various settings This knowledge encompassed appropriate behavior, dress codes, and ethical standards expected in the workplace Business English Language Proficiency: Through practical application, I enhanced my language proficiency, expanding my vocabulary, grammar, and business-specific terminology This knowledge enabled me to communicate effectively and confidently in professional contexts Industry Insights: The internship exposed me to industry insights and current trends in the field of Business English I gained valuable knowledge about the demands and expectations of the business world, allowing me to align my skills with the requirements of prospective employers Skills: Effective Communication: Through hands-on experience, I developed strong verbal and written communication skills I learned to articulate ideas clearly, deliver engaging presentations, and express myself professionally in various business scenarios Collaboration and Teamwork: Working alongside professionals and peers, I honed my collaborative skills I learned to effectively contribute to team projects, share responsibilities, and leverage the strengths of team members to achieve common goals Critical Thinking and Problem Solving: The internship challenged me to think critically and analyze situations to identify solutions I developed the ability to evaluate and synthesize information, make informed decisions, and solve problems effectively in a business context Time Management and Organization: The internship required multitasking and managing various responsibilities simultaneously I learned to prioritize tasks, meet deadlines, and maintain organization and efficiency in a fast-paced environment Attention to Detail: Accuracy and attention to detail were emphasized throughout the internship I developed a keen eye for identifying errors, proofreading documents, and ensuring precision in written communication and other business- related tasks Attitudes: Professionalism: The internship instilled in me a strong sense of professionalism I developed a positive work ethic, demonstrated commitment, and showed dedication to producing high-quality work Open-Mindedness: Engaging with diverse individuals and cultural perspectives during the internship fostered an open-minded attitude I embraced new ideas, welcomed feedback, and demonstrated a willingness to learn and adapt Continuous Learning: The internship experience encouraged a growth mindset, promoting a desire for continuous learning and improvement I cultivated an attitude of seeking new knowledge, staying updated on industry trends, and being receptive to professional development opportunities Adaptability: The internship exposed me to various business situations, requiring adaptability and flexibility I learned to adjust to changing circumstances, handle ambiguity, and effectively navigate diverse work environments Professional Networking: The internship emphasized the importance of building professional networks I developed networking skills, demonstrated interpersonal abilities, and cultivated meaningful connections with faculty members, professionals, and peers in the field of Business English I GENARAL INFORMATION ABOUT UDON THANI RAJABHAT UNIVERSITY Introducing about Udon Thani Rajabhat University Udon Thani Rajabhat University is a renowned institution of higher education located in Udon Thani, Thailand Established with a vision to provide quality education and contribute to the development of the region, the university has gained recognition for its academic excellence and commitment to fostering a conducive learning environment The university offers a wide range of programs, including the Business English major, which focuses on equipping students with the necessary skills and knowledge to excel in the business world The Business English program combines a strong foundation in English language proficiency with specialized business courses, preparing students for careers that require effective communication and language skills in a professional setting The university's commitment to experiential learning is evident through its internship program, which provides students with invaluable opportunities to apply their academic knowledge in real-world business contexts The internship program at Udon Thani Rajabhat University allows students majoring in Business English to gain hands-on experience, develop essential skills, and establish professional connections within the industry Udon Thani Rajabhat University also places great importance on creating a vibrant and supportive learning environment The campus provides state-of-the-art facilities, including modern classrooms, well-equipped language labs, and dedicated spaces for collaborative learning The university fosters a culture of inclusivity, encouraging students to embrace diversity, work together, and develop a global mindset In conclusion, Udon Thani Rajabhat University, with its esteemed faculty, comprehensive curriculum, and commitment to experiential learning, provides an ideal platform for students majoring in Business English to acquire the necessary skills and knowledge for a successful career The internship program offered by the university serves as a valuable bridge between academic learning and practical application, allowing students to flourish and thrive in the dynamic business landscape Core Values Udon Thani Rajabhat University upholds a strong commitment to excellence in all aspects of education The university strives for academic excellence by maintaining high standards of teaching and learning, fostering a culture of continuous improvement, and encouraging students to reach their full potential Emphasis is placed on providing quality education, ensuring that students receive a rigorous and comprehensive learning experience Integrity is a fundamental value at Udon Thani Rajabhat University The university promotes honesty, ethical behavior, and accountability among students, faculty, and staff Upholding academic integrity is strongly emphasized, fostering an environment of trust and fairness The university encourages students to demonstrate integrity in their academic work, research, and interactions with others Udon Thani Rajabhat University instills professionalism in its students, preparing them for successful careers in the business world Students are encouraged to develop a strong work ethic, demonstrate punctuality, and uphold professional conduct in all aspects of their academic journey The university fosters an environment that nurtures professionalism, ensuring students are well-prepared to meet the expectations of the professional world Udon Thani Rajabhat University embraces innovation and encourages creative thinking among its students and faculty The university promotes a culture of curiosity, problem-solving, and adaptability Students are encouraged to think critically, explore new ideas, and embrace emerging technologies The institution recognizes the importance of innovation in today's dynamic business landscape and equips students with the skills to thrive in a rapidly changing world Udon Thani Rajabhat University values respect for individuals and promotes inclusivity in its campus community The university fosters an environment where diversity is celebrated, and individuals from different backgrounds are treated with respect and dignity Students are encouraged to develop intercultural competence, appreciate different perspectives, and engage in meaningful dialogue that promotes understanding and empathy Udon Thani Rajabhat University emphasizes the importance of community engagement and social responsibility The university encourages students to actively contribute to the betterment of society by participating in community service activities, volunteering, and engaging in projects that address societal challenges Students are encouraged to be responsible global citizens who make a positive impact on their communities These core values at Udon Thani Rajabhat University align with the institution's mission to provide quality education, nurture ethical leaders, and contribute to the development of society They shape the educational experience and help students develop the necessary skills, values, and mindset to succeed in their chosen fields Through their emphasis on excellence, integrity, professionalism, innovation, respect, inclusivity, and community engagement, these core values create a supportive and inspiring learning environment for students pursuing Business English at Udon Thani Rajabhat University II INTERSHIP CONTENT Date Internship Department Specific work Instructor From 19.04.2023 to 26.04.2023 Office of Internstional Affairs - Thai Language and Culture - Intership orientation - Trainee Responsibilities - Etiquettes in workplace From 27.04.2023 to 29.04.2023 Language Center -Translation of documents and documents From 02.05.2023 to 29.04.2023 Fabric and Textile Creative Design Center -The task of weaving creativity to create masterpieces -Translate yexts related post in FTCDC From 05.05.2023 to 14.05.2023 Office of International Affairs Seminar Preparation -Inters are assigned the role of media ambassadors for the university through which we bring creative and interesting content video… III REVIEWS EVALUATE YOURSELF Objective Description Process Evaluation Skills and Knowledge Development The objective was to enhance my language proficiency and business communication skills, applying theoretical knowledge in practical scenarios I actively engaged in language enhancement exercises, participated in workshops and seminars, and sought opportunities to practice my communication skills within the internship setting Through continuous practice and application, I observed a significant improvement in my language proficiency, including written and verbal communication I effectively utilized business concepts and strategies in various tasks and projects, demonstrating a solid understanding of the subject matter Adaptability and Flexibility The objective was to adapt to new challenges, adjust to changing priorities, and remain flexible in the face of evolving circumstances I embraced diverse tasks, readily accepted new responsibilities, and approached each situation with a positive mindset I actively sought feedback to ensure alignment with project goals and adjusted my approach accordingly By displaying adaptability and flexibility, I successfully tackled different assignments, effectively managing changing priorities and deadlines I learned to quickly adapt to new circumstances and proactively find solutions to challenges, ultimately enhancing my ability to work in dynamic environments Communication and Collaboration The objective was to effectively communicate and collaborate with team members, actively contribute to discussions, and seek feedback for improvement I actively participated in team meetings, contributed ideas and suggestions, and maintained open lines of communication with supervisors and colleagues I sought feedback to enhance my performance and fostered positive My effective communication and collaboration skills contributed to productive teamwork, fostering a supportive and inclusive work environment Through active participation and open communication working relationships channels, I effectively conveyed ideas, received constructive feedback, and contributed to the overall success of team projects Initiative and Proactivity The objective was to demonstrate initiative by going beyond assigned tasks, seeking additional responsibilities, and making proactive contributions I regularly identified opportunities to add value, suggested alternative approaches, and volunteered for additional responsibilities when appropriate I consistently sought ways to make meaningful contributions to the team By taking initiative and being proactive, I made valuable contributions to the team and demonstrated my commitment to achieving positive outcomes Through my willingness to go the extra mile, I enhanced my professional reputation and established myself as a reliable and dedicated team member Time Management and Organization The objective was to effectively manage time, prioritize tasks, and meet I created detailed work plans, prioritized tasks based on urgency and importance, and Through effective time management and organization, I consistently met project deadlines deadlines consistently maintained a proactive approach to task management I consistently monitored progress and adjusted plans accordingly and delivered high- quality work By maintaining a structured approach to tasks, I maximized productivity and ensured efficient use of resources Areas for Improvement Despite overall success, I acknowledge areas for improvement to further enhance my performance I plan to focus on honing my analytical and critical thinking skills, seeking opportunities to interpret data and provide strategic recommendations Additionally, I aim to actively engage in cross-cultural communication experiences to enhance my ability to work effectively with individuals from diverse backgrounds By dedicating effort and seeking learning opportunities in these areas, I anticipate further growth and improvement in my analytical thinking and cross-cultural communication abilities PART 4: CONCLUTION I SUMMARY The internship at Udon Thani Rajabhat University, majoring in Business English, has been a transformative experience, equipping me with practical skills, knowledge, and valuable insights into the field Through a range of activities and tasks, I had the opportunity to apply my theoretical learning in real-world business scenarios, enhancing my communication skills and intercultural competence During the internship, I gained in-depth knowledge of business communication strategies, including written and oral communication skills I learned how to craft professional emails, reports, and deliver engaging presentations Additionally, the internship deepened my understanding of intercultural communication, highlighting the importance of adapting communication styles in a global business environment One of the significant outcomes of the internship was the development of critical skills such as collaboration, problem-solving, and time management Working in teams with professionals and peers, I learned to effectively contribute, leverage collective strengths, and solve business-related challenges The internship fostered a professional mindset, emphasizing the importance of professionalism, attention to detail, and continuous learning I cultivated a strong work ethic and embraced new ideas, constantly seeking opportunities for growth and improvement The experience also provided valuable industry insights, exposing me to current trends and demands in the field of Business English By collaborating with professionals, faculty members, and peers, I expanded my professional network, which will be beneficial for future career prospects In conclusion, the internship at Udon Thani Rajabhat University has been a rewarding journey, enabling me to bridge the gap between theoretical knowledge and practical application The knowledge, skills, and attitudes acquired during the internship have prepared me for future endeavors in the field of Business English, and I am grateful for the support and guidance provided by the university, faculty members, and professionals throughout this experience II RECOMMENDATION Enhancing Practical Application: The internship program could benefit from incorporating more hands-on experiences and real-world projects Providing opportunities for students to engage in simulated business scenarios, such as mock negotiations or client presentations, would further enhance their ability to apply theoretical concepts to practical situations Integrating Technology: With the increasing role of technology in the business world, it is essential to integrate technology-related skills into the curriculum Incorporating modules on digital communication tools, online collaboration platforms, and data analysis software would equip students with the necessary skills to thrive in a digital business landscape Ongoing Professional Development: Encouraging and supporting students in pursuing continuous professional development is crucial The university could organize workshops, seminars, or webinars on topics such as business writing, public speaking, and intercultural communication Providing resources, guidance, and mentorship for students to enhance their skills beyond the classroom setting would be beneficial Networking Opportunities: Creating networking events or platforms where students can connect with professionals in the field of Business English would greatly contribute to their professional growth Facilitating networking sessions, alumni events, or even online forums would enable students to expand their network, gain insights from industry experts, and explore potential career opportunities Support for Entrepreneurship: Encouraging an entrepreneurial mindset among Business English students would be valuable Providing resources, mentorship, and guidance for students interested in starting their own businesses or pursuing freelance opportunities would foster an entrepreneurial spirit and enable students to apply their skills in innovative ways These recommendations aim to enhance the overall internship program, further prepare students for the demands of the business world, and bridge the gap between academia and industry Implementing these suggestions would contribute to the development of well-rounded and competent professionals in the field of Business English Please note that these recommendations are based on my personal insights and observations during the internship It is recommended to further discuss and evaluate these suggestions with relevant stakeholders at Udon Thani Rajabhat University to determine their feasibility and alignment with the institution's goals and resource PART 5: CITATION