http://www.slideshare.net/eshwardaswatwani1/principles-of-marketing-15-editionglobal-edition-by-philip-kotler-gary-armstrong http://www.slideshare.net/eshwardaswatwani1/principles-of-marketing-15-editionglobal-edition-by-philip-kotler-gary-armstrong /Bai%20lam/Tai%20lieu%20tham%20khao%20bai%20dich/Danh%20gia%20ve%20nghien%20cuu%20cua%20Lutz%201986/Satisfaction%20and%20loyalty%20with%20the%20Tunisian%20postal%20services.pdf /Bai%20lam/Tai%20lieu%20tham%20khao%20bai%20dich/Danh%20gia%20ve%20nghien%20cuu%20cua%20Lutz%201986/Satisfaction%20and%20loyalty%20with%20the%20Tunisian%20postal%20services.pdf /Bai%20lam/Tai%20lieu%20tham%20khao%20bai%20dich/Danh%20gia%20ve%20nghien%20cuu%20cua%20Lutz%201986/The%20Casual%20Effects%20of%20Service%20Quality-%20Brand%20Image-%20Customer%20Satisfaction%20on%20Customer%20Loyalty%20in%20the%20Leisure%20Resort%20Enterprise.pdf http://www.slideshare.net/eshwardaswatwani1/principles-of-marketing-15-editionglobal-edition-by-philip-kotler-gary-armstrong http://www.slideshare.net/eshwardaswatwani1/principles-of-marketing-15-editionglobal-edition-by-philip-kotler-gary-armstrong http://www.slideshare.net/eshwardaswatwani1/principles-of-marketing-15-editionglobal-edition-by-philip-kotler-gary-armstrong https://www.ama.org/AboutAMA/Pages/Definition-of-Marketing.aspx http://www.sbv.gov.vn/ Untitled MỤC LỤC