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" ' ~ ' 80• CIAO DUC VA DAO TAO • • ' ~ , ~ ng TRlfGNG E>AI HOC KINH TE TP HO CHI MINH • • hi ep w n lo DOAN HUNG NAM ad th yj uy ip la " K ~ ? ~ ~ an lu MOT SO GIAI PHAP NHAM GOP • ~ ~ A! " )\' PHAN PHA T TRIEN CONG TY VIEN K """' THONG LIEN TINH DEN NAM 2010 n va " ? ll fu " oi m w at nh z CHUYEN NGANH: QUAN TRl KINH DOANH MA SO : 60 34 05 z vb ,., ~ gm ., k jm ht " om l.c LUAN VAN THAC SI KINH TE an Lu n va NGUOI HlfONG DAN KHOA H()C: PGS.TS NGUYEN THl LIEN DI}tP y te re t TP.HCM- NAM 2005 r-r-QG-~IAO-D-l,JC-VA-8A-oT-A,.O- I I THUVI:~N ') I 1/ ~~,J.~ ng MUCLUC hi ep Trang w CHu'ONG ~ ~ , ~ n TONG QUAN VE VIEN THONG lo ad 1.1 Khai nH~m: th yj uy 1.1.1 M{lng vi~n thong ip la 1.1.2 Cilu true m{lng vi~n thong n va 1.1.3 Dtch v~ vi~n thong an lu fu ll 1.1.4 Dtch v~ vi~n thong cong ich oi m at nh 1.1.5 lJ{li lj dtch v~ vi~n thong z z 1.1.6 Ngztili sit d~ng dtch v~ vi~n thong vb k jm ht 1.1.7 Ke't ntfi cac m{lng vi~n thong gm om l.c 1.2 Dac di~m cua nganh vi~n thong: 1.2.1.Dijc diim djch v~ vi~n thong an Lu 1.2.2.Dijc diim doanh nghi?p vi~n thong n va 10 1.3.2 Gop philn phat triin van hoa -xa hQi, giao lztu quoc te' 10· y 1.3.1 Gop philn t{lo ngudn thu cho ngan sach, giai quye't vi?c lilm te 10 re 1.3 Vai tro cua vi~n thong do'i v8i vi~c phat tri~n kinh te'-xa hoi: ng hi ep 1.3.3 Gop phOn bdo v~ an ninh qu{/c gia, trlj,t tl! an toan xii h{)i 10 1.3.4 Gop phOn thoa miin nhu cOu cao cua xii h{)i 10 w 1.4 Cac ye'u tO' tac dong de'n nganh vi~n thong: n 11 lo ad * Moi tnidng vi mo 12 th yj 12 uy 1.4.1 Kinh te' ip 1.4.2 Chfnh trj-Chfnh phu la 12 an lu 1.4.3 Van hoa-xii h{)i 13 n va 13 ll fu 1.4.4 Tif nhien m 13 oi 1.4.5 Ky thulj,t-cong ngh~ at nh 14 z 1.4.6 Thj trllilng chung khoan z jm 14 k gm 14 1.4.9 Nha cung cap 14 an Lu 1.4.10 Do'i thu tilm a?n om l.c 1.4.8 Khach hang 14 ht 1.4 Do'i thu c{lnh tranh vb * Moi trllilng vi mo 15 n va 15 y te re 1.4.11 San phdm thay the' ng hi CHUONG2 ep THUC HOAT CUA CONG TY TRANG DONG ?\: " " VIEN THONG LIEN TINH (CONG TY VTN) ? " w n lo ad 16 th 2.1 Qua trinb blnb tbanb Cong ty VTN: yj uy 2.1.1 Gim thifu tdng quat 16 ip la 2.1.2 Chuc nang va phtJ,m vi kinh doanh 17 an lu va 17 n 2.2 Qua trlnb boat dong ciia Cong ty VTN tb(li gian qua: ll fu oi m 18 at nh 2.3 Ke't qua boat dong san xua't kinb doanb ciia Cong ty VTN: * San htqng di~n thoqi lien tlnh cua Cong ty VTN z 20 z vb 20 k jm ht * Doanh thu cua Cong ty VTN gm 21 an Lu 2.4.2 Cac ytu t{/ chinh trj-Chinh phil om 2.4.1 Cac ytu tlf kinh te' 21 l.c 2.4 Pban ticb moi trti(lng vi mo tac dong de'n Cong ty VTN: 22 n va 2.4.4 Cac ytu til ky thul)t-cong nghf 23 2.5 Pban ticb moi trti(lng vi mo tac dong de'n Cong ty VTN: 23 y te 22 re 2.4.3 Cac ytu tfl viin hoa-xii hQi t ng hi 23 (1) Tdng cong ty Viln thong Quan dqi (Viettel) 23 ep 2.5.1 Difi thil C{lnh tranh (2) Cong ty Cd phdn Djch V¥ Buu chfnh-Viln thong Sid Gon (SPT) 24 w n (3) Cong ty Thong tin Viln thong Di~n ll!c (EVN Telecom) lo 25 ad th 26 (4) Cong ty Cd phdn Viln thong Ha Nqi (Hanoi Telecom) yj uy 2.5.2 Khach hang cila Cong ty VTN ip 27 la 27 an lu 2.5.3 Nha cung cilp 27 n va 2.5.4 Difi thil tie'm iln fu (1) Tdng Cong ty Truygn thong da phudng ti~n (VTC) ll 27 oi m (2) Cong ty Thong tin Di~n tit Hang Hdi (Vishipel) at nh 28 z 29 z 2.5.5 San philm thay the' vb 29 C(j hqi (0) do'i vdi Cong ty VTN om 30 an Lu * Ma tr(in ddnh gid cdc ylu to' ben ngoai (EFE) l.c * Nhilng nguy cd (T) do'i vJi Cong ty VTN 29 gm * Nhilng k jm ht 2.5.6 Ma trlj,n danh gia cdc ye'u to~ ben ngoai (EFE) 31 n va 2.6.1 Thiet bi-VIJ,n hanh 32 2.6.2 Marketing 33 y te 32 re 2.6 Phan tich moi truCing noi bo cua Cong ty VTN: t ng hi 34 2.6.4 Tili chinh-Kt toan 35 2.6.5 Nhan slj 36 ep 2.6.3 Nghien cuu-Phat triin w n 2.6.6 Cdcau td chuc lo 37 ad 2.6.7 Ma trljn danh gia cac ytu tiJ'ben (/FE) th 38 yj uy * Nhflng di!m mg_nh (S) cua Cong ty VTN 38 ip la * Nhflng di!m ye'u (W) cua Cong ty VTN an lu "39 * Ma trq_n ddnh gid cdc ye'u to' ben (/FE) n va 40 ll fu oi m 41 at nh 2.7 Thanh lap rna tran SWOT cua Cong ty VTN: z 42 z * Ma trljn SWOT cua Cong ty VTN vb k jm ht om l.c gm an Lu n va y te re ng hi CHUONG3 ep " , , ? ~ "' ~ "' "' MOT SO GIAI PHAP NHAM GOP PHAN PHA T • ,:? " ~ " " TRIEN CONG TY VIEN THONG LIEN TINH (CONG TY VTN) DEN NAM 2010 ? w n lo ad th yj 3.1 Quan di~m phat tri~n cua Cong ty VTN tu de'n nam 2010: uy 43 ip la 3.1.1 Quan diim 1: Phat triin Cong ty VTN ml)t cong ty lfJn mtJ,nh hang dd.u linh vljc vi~n thong lien tlnh ttJ,i Vift Nam an lu 43 3.1.2 Quan diim 2: Phat huy m(Ji ngudn lljc hifn co cua Cong ty VTN n va 43 fu 3.1.3 Quan diim 3: T{jn dl!ng m(Ji cd hl)i til moi trlliJng ben ngoai ll 43 oi m nh 3.1.4 Quan diim 4: Phat huy "nang lljc loi", tung bufJc nang cao khii nang CtJ,nh tranh cua Cong ty VTN at 43 z z vb 44 44 3.2.2 Ml!c tieu cua Cong ty VTN giai dotJ,n 2005-2010 l.c gm 3.2 Cd sll di xiiy dljng mlJc tieu k jm ht 3.2 Muc tieu, nhiem vu cua Cong ty VTN tu de'n nam 2010: 45 om an Lu 3.2.2.1 M~;tc tieu c~;t thi tntric mdt 46 3.3 Mot s6 giai phap nhilm gop phan phat tri~n Cong ty VTN de'n nam 2010: 48 y te re 46 n va 3.2.2.2 M~;tc tieu chifn htr;c ng hi 3.3.1 Giai phap vi phat triin ngudn nhfin luc: 48 3.3.1.1 Sl! cdn thie't cua gidi phdp 48 ep 3.3.1.2 Ml;lC tieu cua gidi phdp 48 w n 3.3.1.3 Ni)i dung chinh cua gidi phdp lo 49 ad th 3.3.2 Giai phap thuc dfi?y nghien cuuphat triin: 50 yj uy 3.3.2.1 Sl! cdn thie't cua gidi phdp ip 50 la 50 an lu 3.3.2.2 Ml;lC tieu cua gidi phdp 51 n va 3.3.2.3 Ni)i dung chinh cua gidi phdp fu 52 ll 3.3.3 Giaiphap vi von dliu tli: oi m 52 at nh 3.3.3.1 Sl! cdn thie't cua gidi phap 52 z z 3.3.3.2 Ml;lC tieu cua gidi phdp k jm 53 gm 53 om l.c 3.3.4.1 Sl! cdn thiet cua gidi phap 52 ht 3.3.4 Giaiphap vi to? chuc va qulin IY: vb 3.3.3.3 Ni)i dung chinh cua gidi phdp 53 an Lu 3.3.4.2 MT;tc tieu cua gidi phdp 54 3.4 Mot s6 kie'n nghi: 55 3.4.1.Doz vm Chinh phu va Thu tlibng Chinh phu 55 3.4.2 Doz vm Bl) Bztu chinh- Vi~n thong 56 n va 3.3.4.3 Nl)i dung chinh cua gidi phdp y te re "' ' ""' & DANHMUC CAC TUVIET TAT ng hi ep w n VT: Vi~n thong BC-VT: BU'u chinh -Vi~n thong VN: Vi~t Nam DN: Doanh nghi~p KT-XH: Kinh te'Xa h()i SXKD: San xua't kinh doanh CB.CNV: Can b() cong nhan vien CNH-HDH: Cong nghi~p h6a- Hi~n d'].i h6a VNPT: T6ng Cong ty BU'u chinh Vi~n thong Vi~t Nam VTN (Cong ty VTN): Cong ty Vi~n thong Lien tinh, trlf'c thu()c VNPT MOBIFONE, VINAFONE: Cac me].ng di~n tho(].i di d()ng cua VNPT EVN Telecom: Cong ty Thong tin Vi~n thong Di~n llf'c Viettel: T6ng Cong ty Vi~n thong Quan d()i SPT: Cong ty C6 ph~n Dich V\1 BU'u chinh Vi~n thong SaiGon Hanoi Telecom: Cong ty C6 ph~n Vi~n thong Ha N()i VTC: T6ng Cong ty TruySn thong da phu'ong ti~n Vishipel: Cong ty Thong tin Di~n tll' Hang hai CNTT: Cong ngh~ thong tin CNTT & TT: Cong ngh~ thong tin va truySn thong IP (Internet Protocol): Giao thuc Internet WTO (World Trade Organiration): T6 chile Thu'ong m(].i The' gioi AFTA (Asean Free Trade Area): Khu m~u dich tl! Dong NamA GDP (Gross Domestic Product): T6ng san phgm quo'c n()i BCC (Business Cooperation Contract): H
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