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Preface
1.1 Introduction
1.2 A Definition of Knowledge Management
1.3 Why Manage Knowledge?
1.4 What Is Knowledge?
1.6 Toward a Knowledge Framework
1.7 Knowledge Management Activities
1.10 Conclusion
2.1 Introduction
2.2 What Is CBR?
2.3 Case-Based Reasoners Remember
2.4 The CBR-Cycle
2.5 Cases
2.6 Case Storage and Indexing
2.7 Key Assumptions
2.7.1 The World is a Regular Place
2.7.2 Situations Repeat
2.7.3 Similar Problems Have Similar Solutions
2.8 Conceptualizing CBR
2.9 CBR Processes
2.9.1 Retrieval
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