Xây dựng mức phí dịch vụ cho chung cư skylight tại 125d minh khai quận hại bà trưng thành phố hà nội

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Êằ*< 38! trfAKra*^ ImsmS ã;2s**' *0{W sô, oo >&> jMSFWt u W' p>*; -S* 9824 LV.TI.6 DHKTQD * rT' 41 TRUING DAI HOC KINH T£ QUOC DAN - r^r^rHQJ***** DAI HOC K.TQ.D TT THONG TIN THUVIEN PHONG LUAN AN-TU LIEU KIEU TUAN HUNG XAY DUNG MUC PHI DICH VU CHO CHUNG CU SKYLIGHT TAI 125D MINH KHAI QUAN HAI BA TRUNG THANH PHO HA NOI ■ chuyEn nganh: quan tri kinh doanh bat dong san LUAN VAN THAC SY KINH DOANH VA QUAN Lt NGU’CH HUONG DAN KHOA HOC: TS NGUYEN MINH NGOC rns rn HA AOI - 2014 11 If LOI CAM DOAN Tac gia xin cam doan luan van la tu ban than thuc hien va khong chep cac cong trinh nghien cuu cua ngudi khac de lam san phAm cua rieng minh Cac thong tin thu cap su dung luan van la co nguon goc va dune trich dan ro rang Tac gia hoan toan chiu trach nhiem ve tinh xac thuc va nguyen ban cua luan van Tac gia Kieu Tuan Hung YEU CAU CUA HOI DONG CHAM LUAN VAN THAC SI VE Nhung diem can sua chua bo sung trudc nop luan van chinh thuc cho Vien dao tao SDH z r (J /mi’Az P3& M.q Ua£L AccMtf t il - J* J J Chu tich Hoi dong (Ky va ghi rd ho ten) Cam ket cua Hoc vien7 k' K 11 ill phi dich vu nha chung cu tren co- so mo hinh to chuc quan ly nha chung cu\ gia ca thi truong khu vuc xav dung chung cu va kha nang chi tra cua nhtrng ngudi d chung cu Skylight Ve hinh thuc luan van va phuong phap nghien cu’u - Ket can chung cua luan van la hop ly, cac chuong muc cd su lien ket chat che va bao dam su can doi - Trinh bay, dien dat rd rang - Cac phuong phap nghien cuu phu hop vdi tinh chat cua de tai - Ban tom tat pnan anh trung thuc ket cau va noi dung cua luan van Ket luan Hd noi, ngdy 16 thdng 12 num 2014 Ngudi nhan xet TS Pham Van Khanh BAN NHAN • XET TOM TAT LUAN • VAN THAC • SY De tai Luan van Chuyen nganh Hoc vien cao hoc Phan bien II Chuyen nganh Co1 quan cong tac Dia chi Dien • thoai • : Xay dung mure phi dich vu cho chung cu Skylight tai 125D Minh Khai, quan Hai Ba Trung, Ha Noi : Quan tri kinh doanh Bat dong san : Kieu Tuan Hung : TS Tran Kim Chung : Quan tri kinh doanh bat dong san : Vien Nghien cuu Quan ly Kinh te Trung uomg : 68 Phan Dinh Phung, Ba Dinh, Ha Noi :37341612 Y KIEN NHAN XET Ve hinh thirc Ve hinh thurc, luan van thac sy dam bao yeu cau cua mot bai luan van theo quy dinh cua Bo Giao due va Dao tao, ket cau tung chuung ro rang, phu hop, va dam bao tinh logic xuyen suot cua bai Luan Do dai cua timg chuong dam bao duuc tinh can bang, cung nhu dai can thiet Noi dung 2.1 Y nghia khoa hoc, thuc tien va tinh cap thi£t cua de tai Luan van Viet Nam dang giai doan phat trien cong nghiep hoa, hien dai hoa nhanh chong, do toe hinh cac khu thi, chung cu cung tang tnrdng nhanh qua timg nam Di kem vdi do, nhu cau nha d cua ngudi dan cung khong ngimg tang len va co xu hudng tang hang nam, nam sau cao hon nam trudc Hang loat cac khu thi, cac toa nha chung cu moc len nham dam bao cho nhu cau cua ngudi dan Tuy nhien, tren thuc te, viec sur dung va quan ly van hanh nhtrng toa nha chung cu hien dang gap phai nhtrng van de rieng, van de duoc quan tarn rat nhieu hien la mau thuan ve phi dich vu duoc thu tai cac khu chung cu Viec xac dinh muc phi dich vu tai cac khu chung cu la mot cong viec can thiet va doi hoi tinh chinh xac cao Bdi neu gia dich vu khong tuong xung vdi chat luqng dich vu duoc tan hudng, khong phu hup vdi dai da so ngudi dan se anh hudng khong chi tdi chat luung cuoc song cua ngudi dan tai cac khu thi ma anh hudng ldn tdi hinh anh, uy tin cua Ban quan ly, cua chu dau tu nhtrng toa nha chung cu Do do, tdi danh gia cao tinh can thiet cua bai Luan van giai doan hien Bai luan da kip thdi chi nhuhg ton tai, han che, bat cap chinh sach xay dung muc phi dich vu tai cac khu chung cu, thi Ttr do, dong gop nhtrng kien nghi, giai phap thiet thurc cho cong tac xay dung muc phi dich vu - cu the doi vdi Khu chung cu Skylight tai 125D Minh Khai, quan Hai Ba Trung, TP Ha Noi - nham xay durng muc phi dich vu chung cu phu hop, dam bao su hai long cho ca ngudi dan va Ban quan ly, chu dau tu cua nhtrng toa nha chung cu Day co the coi la tai lieu tham khao can thiet doi vdi Ban quan ly Khu chung cu Skylight cong tac xay dung mure phi dich vu sap tdi 2.2 Nhan xet ve noi dung va ket cau cua Luan van Luan van da nghien cuu he thong cu su ly luan lien quan tdi muc phi dich vu cho cac khu chung cu nhu Khai niem, dac diem, vai tro, each xac dinh, noi dung chi phi cau doi voi mure dich vu nha chung cu Tir lam co so cho viec danh gia thirc trang tnen khai cong tac tren thuc te, va dua nhung kien nghi xay dung muc phi dich vu cho chung cu Skylight Tuy nhien, theo y kien ca nhan cua toi, sau “Phan 2.3 Thuc trang dich vu tai mot so khu chung cu tuong duong tai Ha Noi”, tac gia can phan tich, dao sau nghien cuu va lam rd hon nua nhung han che, ton tai viec xac dinh muc phi dich vu tai chung cu tuong duong, tir lam ro nguyen nhan, cung nhu rut nhung bai hoc kinh nghiem cong tac xay dung muc thu phi dich vu cho Ban quan ly Khu chung cu Skylight tuong lai 2.3 Nhan xet ve tin cay va tinh hien dai cua Luan van: Trong qua trinh thuc hien de tai tac gia da su dung cac phuong phap thu thap du lieu va phuong phap xu ly thong tin de nghien cuu Day la each lam khoa hoc, the hien tinh nghiem tuc cua luan van, cung nhu dam bao tinh kha thi cua viec de xuat cac giai phap, kien nghi Tuy nhien, "Muc IV Phuong phap nghien cuu”, tac gia nen bo sung them Phuong phap so sanh de phii hop voi ket cau va bo cue cua bai Luan van Do Chuong 2, tac gia co de cap toi thuc trang muc phi dich vu cua khu chung cu tuong duong voi khu chung cu Skylight nen can bo sung phuong phap so sanh de tien hanh lua chon muc phi dich phu hop 2.4 Nhan xet ve cac ket qua nghien cuu da dat dwffc: Nhung dong gop cua luan van: + De tai da nghien cuu, tong hop khung ly thuyet cho viec xay dung muc phi dich vu tai cac khu thi, chung cu, neu khai niem, vai tro, cac dac diem, each thuc xac dinh doi voi muc phi dich vu Day la nguon tai lieu tham khao can thiet cho cac Ban quan ly Khu chung cu noi chung va Ban quan ly Khu chung cu Skylight noi rieng + Kien nghi doi voi nha nude, cac bo, nganh dia phuong nham xay dung mot quy trinh chuan hoa va hieu qua doi voi cong tac xac dinh muc phi dich vu tai cac toa nha chung cu, dam bao tinh hop ly, phu hop, giai quyet duoc hai hoa moi quan he giua ben la ngubi dan su dung dich vu va ben cung ung dich vu r r + De nghi phan tich cac bang ket qua khao sat dan cu ve muc phi dich vu tai to hop khu chung cu la to hop chung cu Nam Do Complex; Chung cu Lilama, va to hop chung cu VIMECO II, de dua nhung nhan xet ve tinh hop ly, hay nhung han che, bat cap muc tinh phi tai to hop chung cu •> ■* r r + De nghi bo sung them ket qua so sanh voi muc phi cua chung cu Lilama va chung cu VIMECO II tien hanh xay dung muc phi dich vu cho chung cu Skylight, thay vi chi tien hanh so sanh voi muc phi dich vu cua chung cu Nam Do Complex, nham dam bao tinh khach quan, va phu hop voi muc phi dich vu chung cua thi trubng A + Trong "Chucmg Xay dung muc phi dich vu cho chung cu Skylight”, de nghi bo sung noi dung ve to chuc thuc hien viec thu phi + Phan de xuat voi cac co quan bo nganh lien quan, de nghi lam rd cac noi dung de xuat voi bo, Ha Noi voi cac don vi lien quan 3.2 Lai nhuan dinh muc hop ly cho doanh nghiep quan ly, van hanh nha chung cu duoc tinh toi da la 10% chi phi dich vu nha chung cu sau tru di khoan thu duac tu kinh doanh, dich vu cac dien tich thuoc phan sd huu chung cua nha chung cu (chua bao gom thue gia tri gia tang) \ ' — r - 3.3 Thue gia tri gia tang: Theo quy dinh hien hanh cua Nha nudc Dieu Xac dinh gia dich vu nha chung cur Cong thuc xac dinh : Q~Tdv x(l + P)xK}xK 2x(l + T) \2xS Trong : Gdv - Gia dich vu nha chung cu cho lm2 dien tich san su dung thuoc sd huu A rieng cua chu can ho hoac dien tich san su dung thuoc phan sd huu rieng khac (dong/m2/thang) (da bao gom thue GTGT); A ' Q - Tdng chi phi dich vu nha chung cu hang nam (dong/nam) (chua bao gom thue GTGT); Tdv - Khoan thu duac tu kinh doanh, dich vu cac dien tich thuoc phan sd huu chung cua nha chung cu hang nam (neu cd) (dong/nam); r \ S - Tdng dien tich san su dung thuoc sd huu rieng cua chu can ho va dien tich san su dung thuoc phan sd huu rieng khac (neu cd) (m ); 12 - Tdng sd thang tinh gia su dung dich vu nam; P - Loi nhuan dinh muc hap ly (dan vi tinh %); r ~ K] - He sd giam gia doanh nghiep quan ly van hanh ho tro giam gia dich vu (neu cd); T - Thue suat thue gia tri gia tang Dieu Xac dinh gia dich vu nha chung cir khong doanh nghiep quan ly van hanh r Doi vdi nha chung cu khong doanh nghiep quan ly van hanh thi chi phi dich vu nha chung cu khong bao gom chi phi quan ly chung cua doanh nghiep quan ly van hanh duoc quy dinh tai khoan 3.1.2 dieu cua Thong tu CHlTONG III QUAN LY GIA DICH VIJ NHA CHUNG CU Hieu Chu dau tu*, doanh nghiep quan ly van hanh, Ban quan tri nha chung ctr cd trach nhiem gia dich vu UBND cap tinh quy dinh de tinh toan hieu qua lap dir an va lap phuong an muc thu gia dich vu de lam co so ky ket hop dong mua ban can ho nha chung cu, hop dong cung cap dich vu nha chung cu; Doanh nghiep quan ly van hanh chu dong tinh toan, xac dinh gia dich vu nha chung cu theo hudng dan tai Thdng tu de trinh Chu dau tu (neu co) hoac don vi quan ly nha chung cu lam co sd thdng qua Ban quan tri nha z chung cu hoac cac ho dan cu dang song tai nha chung cu Ban quan tri nha chung cu cd trach nhiem theo doi, giam sat viec quan ly X z van hanh theo noi dung hop dong da ky ket; nghiem thu, toan va x z x ly hop dong vdi doanh nghiep quan ly van hanh; true tiep thu hoac uy quyen cho doanh nghiep quan ly van hanh thu gia dich vu nha chung cu Dieu Can cir dieu chinh gia dich vu nha chung cu Dieu kien phat trien kinh te - xa hoi cua dat nudc, dia phuong va thu nhap binh quan dau ngudi tung thdi ky; x y z z Quan he cung, cau ve sd luong dich vu, chat luong dich vu nha chung cu; ' X Z Sir bien dong cua gia ca thi truong hoac sir thay doi ve co che chinh sach cua Nha nudc lam tang (giam) 10% chi phi dich vu nha chung cu va loi nhuan hop ly cua doanh nghiep quan ly van hanh CHlTONG IV TO chuc IIIUC • HIEN • Dieu Trach nhiem cua cac co* quan quan ly nha nude Bo Xay dung chu tri, phoi hop cung cac Bo, nganh, UBND cap tinh hudng dan, dinh ky to chuc kiem tra, giam sat viec trien khai thuc hien cac noi dung cua Thdng tu z Uy ban nhan dan cap tinh cd trach nhiem: z 2.1 Can cu vao tinh hinh thuc te cua dia phuong, chi phi hop ly cua cac dich vu nha chung cu de quy dinh muc thu tdi da (gia tran) hoac khung gia dich vu Z X z nha chung cu theo tung cap nha, hang nha chung cu, chat luong dich vu va tinh hinh thuc te cua dia phuong de ap dung tren dia ban tinh; dong thdi bao cao ve Bo Xay dung de theo doi, kiem tra r 7 A 2.2 Can cu tinh hinh Ngan sach dia phuong, thu nhap thuc te cua ngudi dan tung thdi ky tren dia ban va de khuyen khich ngudi dan d nha chung cu nham tiet kiem quy dat, uy ban nhan dan cap tinh xem xet quyet dinh viec ho tro mot phan gia dich vu nha chung cu Z A 2.3 Quyet dinh hoac uy quyen cho Sd Xay dung, UBND cap huyen phe duyet gia dich vu nha chung cu co tranh chap ve gia dich vu nha chung cu tren dia ban A Z 2.4 Xem xet, soat dieu chinh muc gia tdi da hoac khung gia dich vu nha chung cu cho phu hop vdi tinh hinh thuc te 2.5 To chuc, chi dao, giam sat va kiem tra viec thuc hien cac quy dinh cua Thong tu tren dia ban tinh r■1 •A z •A Z X Z A r A Dieu Trach nhiem cua cac to chirc, ca nhan co lien quan den viec xac dinh, quan ly gia dich vu nha chung cir Doanh nghiep quan ly van hanh co trach nhiem : Z a) To chuc quan ly, van hanh va cung cap cac dich vu theo dung thoa thuan hop dong, dam bao an toan, an ninh, trat tu, tao lap nep song van minh thi cho ngudi dan sinh song khu chung cu; dong thdi tri chat z luong, kien true, canh quan, ve sinh moi trudng cua khu nha chung cu; b) To chuc thu, chi, hach toan gia dich vu nha chung cu va cac nguon thu, chi khac dam bao cdng khai, minh bach theo dung quy dinh cua Nha nude Ban quan tri nha chung cu cd trach nhiem : a) Giam sat viec thuc hien hop dong cua doanh nghiep quan ly van hanh; dong thdi dinh ky hang nam hoac dot xuat bao cao UBND cap tinh, UBND cap huyen viec thu, chi lien quan den gia dich vu nha chung cu neu UBND cap yeu cau Dong thdi, phai niem yet cdng khai viec thu, chi gia dich vu nha chung cu cho ngudi dan biet theo dinh ky moi nam/1 lan hoac bao cao dot xuat neu cd tren 50% sd ho dan yeu cau Z A A b) Kiem tra cac bao cao thu, chi tai chinh ve quan ly van hanh doanh nghiep quan ly van hanh thuc hien theo hop dong da ky ket va bao cao vdi Hoi nghi nha chung cu theo quy dinh Truong hop, gia dich vu nha chung cu sau dupe tinh dung, tinh du theo quy dinh o Dieu cao hon muc gia hoac khung gia dich vu nha chung cu UBND cap tinh ban hanh ma dupe tren 50% ho dan cu dang song tai nha chung cu hoac dupe tren 50% vien Ban quan tri nha chung cu nhat tri thong qua thi thuc hien theo muc gia va chat luong dich vu nhu thoa thuan giua doanh nghiep quan ly van hanh va cac ho dan cu; dong thoi bao cao UBND cap tinh va Bo Xay dung de theo doi, kiem tra y r r r / r y Trubng hop xay tranh chap ve gia dich vu nha chung cu thi doanh nghiep quan ly van hanh dupe tam thu theo muc gia tran hoac gia khung gia dich vu nha chung cu UBND cap tinh ban hanh cho den giai quyet xong tranh chap A r Khuyen khich cac to chuc, ca nhan khac thuc hien xac dinh va quan ly gia dich vu nha chung cu theo cac quy dinh cua Thong tu Dieu 10 Dieu khoan thi hanh Thong tu co hieu luc thi hanh sau 45 ngay, ke tu ky Qua trinh thuc hien neu co vudng mac, de nghi to chuc, ca nhan co lien quan gui y kien phan anh ve Bo Xay dung de xem xet, hudng dan./ r x Nffinhan: - Cac Bo, co quan ngang Bq, co quan thupc CP; - Toa an ND toi cao; Vien kiem sat ND toi cao; - HDND, UBND cac tinh, true thupc TW; - So Xay dung cac tinh, true thuoc TW; - Cue Kiem tra van ban quy pham phap luat Bq Tu phap; - Co quan TW cac doan the; - Cac tap doan kinh te, TCT Nha nuoc; - Cong bao; - Website Chinh phu, Website Bo Xay dyng; - Luu VP,Vu PC,Vu KTXD(Th) fKt KT BO TRUONG TH('tIU()X(, Da ky Tran Van Son UY BAN NHAN DAN THANH PH6 HA NQI Sd:3l#5 /QD-UBND CQNG HOA XA HQI CHU NGHIA VI$T NAM Dqc lap - Ty - Hanh phuc Ha Noi, ngaylg thdng nam 2014 X Certif QUY&T djnh s Ve vi|c cong bo khung gia djch vu nha chung cu* tren dia ban t 16/06/2014 18:56 PM UY BAN NHAN DAN THANH PH6 HA NQl CSn cu Luat To chuc HDND va UBND 26/11/2003; Can cu Luat Nha d sd 56/2005/QH11 29/11/2005; Can cu Luat Gia so 11/2012/QH13 20/6/2012; Can cur Nghi dinh so 71/2010/ND-CP 23/6/2010 cua Chinh phu Quy dinh chi tiet va huong din thi hanh Luat Nha d; Can cu Thong tu so 37/2009/TT-BXD 01/12/2009 cua Bo Xay dung ve viec Huong dan phuong phap xac dinh va quan ly gia djch vq nha chung cu; Can cu Thdng tu sd 16/2010/TT-BXD 01/9/2010 cua Bq Xay dung Quy dinh cu the va hudng dan thuc hi?n mot so nQi dung cua Nghi dinh sd 71/2010/ND-CP 23/6/2010 cua Chinh phu Quy dinh chi tiet va hudng dan thi hanh Luat Nha d; Can cu Thdng tu sd 25/2014/TT-BTC 17/02/2014 cua Bq Tai chinh ve vi?c Quy dinh phuong phap dinh gia chung doi vdi hang hoa, dich vu; Can cu Thdng tu sd 03/2014/TT-BXD 20/02/2014 cua Bq Xay dung ve viec sua doi, bo sung Dieu 21 cua Thdng tu sd 16/2010/TT-BXD 01/9/2010 cua Bq Xay dung Quy dinh cu the va hudng dan thyc hien mQt sd noi dung cua Nghi dinh so 71/2010/ND-CP 23/6/2010 cua Chinh phu; Can cu Quyet dinh so 01/2013/QD-UBND 04/01/2013 cua UBND Thanh ve viec ban hanh quy che quan ly su dung nha chung cu tren dia ban phd Ha Noi; Can cu Quyet dinh so 3431/QD-UBND 31/5/2013 cua UBND Thanh phd ve viec cong bo khung gia dich vu nha chung cu tren dja ban phd Ha Noi; Xet de nghi cua Sd Xay dung tai van ban sd 3664/SXD-QLKT 30/5/2014, QUYET DJNH: Dieu Cong bo khung gia djch vy nha chung cu tren dja ban Ha Noi (chi tiet trongphu luc kem theo) Khung gia dupe ap dung 01 nSm ke tir Quyet dinh co hi?u lye Dieu To churc thuc hien: So Xay dung chu tri, phoi hyp voi So Tai chinh, So Tai nguyen va Moi truang, Cyc Thue Ha Npi va cac nganh co lien quan: tiep nhan, tdng hyp cac y kien vi?c quan ly gia dich vy nha chung cu; xay dyng dieu chinh khung gia djch vy nha chung cu phu hyp vdi tinh hinh thyc te, trinh UBND Thanh xem xet, quyet dinh Uy ban nhan dan cac quan, huy?n, thi xa: - Phe duyet gia dich vy nha chung cu co tranh chap ve gia dich vy nha chung cu theo dja ban - Bao cao ve cac vudng mac, phat sinh tranh chap ltnh vyc quan ly dich vy nha chung cu tyi dia phuong gui So Xay dyng tong hop, bao cao UBND Thanh - Thong tin, tuyen truyen cho cac ben co lien quan ve vi?c quan ly, su dyng nha chung cu theo cac quy dinh hien hanh Ban Quan tri nha chung cu quyet dinh gia dich vy nha chung cu, trudng hop chua lap dupe Ban Quan tri phai dupe su chap thuan cua tren 50% ho dan cu dang song tai nha chung cu bang van ban Dieu Quyet dinh cd hi?u lyc ke tir ky Chanh Van phong UBND Thanh pho; Gidm doc cac Sd: Xay dyng, Tai chinh, Tai nguyen va Moi trudng; Cyc trudng Cue Thue Ha Noi; Chu tjch UBND cac quan, huyen, thi xa; Chu dAu tu; To chuc, doanh nghiep quan ly van hanh cac khu chung cu tren dja ban Ha Noi va cac to chuc, ca nhan cd lien quan khac chiu trach nhiem thi hanh Quyet dinh nay./ r •> Nai nhan: - Nhu Dieu 3; - VSn phong Chinh phu; - Bq Tii chinh, Bq Xay dyng; (de - Thircmg tryc Thanh uy; bao - TT HDND Thanh pho; cao) - Chu tjch UBND Thanh pho; - Cac Pho Chu tjch UBND TP; - Cic bao: KTDT, HNM, DPTTHHN; - VP: cac PCVP, KT, XD; - Luu : VT, KTh.*/ Nguyen Van Suu PHVLVC Khung gia djch vp nha chung cu* tren dja ban Thanh Ha Noi uyet dinh so: QD-UBND 4G thang nam 2014 Nha chung cu khong co thang may Gia tdi thieu (dong/m2) Gia tdi da (dong/m2) 450 5.000 800 16.500 J Nha chung cu cd thang may Ghi chu: Muc gia khung gia xay dpng tren nguyen tac neu tai dieu Thong tu so 37/2009/TT-BXD 01/12/2009 cua Bo Xay dpng vi vi?c Hudng din phuong phap xac dinh va quan ly gia djch vu nha chung cu - Truong hgp co nguon thu tu kinh doanh cac dich vp khac thuoc phan so huu chung cua nha chung cu phai dupe tinh de bu dip chi phi dich vu nha chung cu nham muc dich giam gia dich vp nha chung cu - Trong khung gia chua co cac dich vu cao cap nhu tlm hoi, be boi, san tennis hoac cac djch vu cao cap khac Cac to chuc, ca nhan co lien quan den vi?c xac dinh, quin ly gia dich vu nha chung cu cin cur quy dinh tai Thong tu sd 37/2009/TT-BXD 01/12/2009 cua Bq Xay dung ve vipc Hudng dan phuong phap xac dinh va quin ly gia djch vu nha chung cu; Quyet djnh sd 01/2013/QD-UBND 04/01/2013 cua UBND phd Ha Noi ve viec ban hanh quy chd quan ly su dpng nha chung cu tren dja ban Thanh Ha N$i de td chuc thpc hien •> r UBND THANH PHO HA NQI CQNG HOA XA HQl CHU NGIHA VIET NAM SO XAY DVNG Doc Iap-Tu- do-Hanh phuc s6: 393 7/sxd-qlkt Ha NqI, u □ thang nam 2013 V/v thuc hipn Quyfit djnli sd 3431/QD-UBND 31/5/2013 ciia UBND Thanh HA noi ve viec cong bfi khung gia djch vu nha chung cu tren dia bin Thanh HA Npi Kinh gui: - UBND cac quyn, huyen, thi xA true thupc Thanh phd Ha Npi; - Ban quan tri nha chung cu; Chu dau tu; Dun vj quan ly vAn hanh cac khu chung cu tren dja ban Thanh Ha Noi UBND Thanh phd Ha Npi dA ban hAnh Quyet dinh so 3431/QD-UBND 31/5/2013 ve vipc cong bd khung giA djch vy nhA chung cu tren dja ban Thanh phd HA Npi (co ban kem vAn ban nay), cAn cu chuc nAng, nhipm vu cua So Xay dung Ha Noi, de trien khai thyc hipn Quydt dinh tren dap ung myc tieu, yeu cau quan ly cung nhu dam bao quyen lpi vA trach nhiem cua cAc ben cd lien quan vipc cung cAp va sir dung dich vy nha chung cu, Sd Xay dung dd nghi cac td chuc, cA nhan co lien quan thuc hien mot so nQi dung sau: Doi vdi cac ban quan trj nhA chung cu*, Chu dau tu, don vj quan ly van hanh cac khu chung cu- tren dia ban Thanh Ha Npi: - Thdng bAo tdi cac hp dan (dang sinh song tai cAc nha chung cu, dA ky kdt hpp dong mua ban can ho chung cu) va cAc don vi cung cAp dich vu nhd chung cu, cac td churc, ca nhan lien quan khac ve npi dung Quyet dinh so 3431/QD-UBND ngax 31/5/2013 cua UBND ThAnh phd HA Npi - Ra soat lai toan bp cac loai giA djch vy nha chung cu da thu cua cac hp dan de thdng bao cong khai, minh bach vd viec su dyng cac khoan chi phi djch vy cho cAc hp dan, td chirc, cA nhan co lien quan dang su dyng cAc djch vy nha chung cu - Xac dinh gia dich vu nha chung cu theo quy dinh neu tai Didu Thdng tu sd 37/2009/TT-BXD 01/12/2009 cua Bo Xay dung ve vipc Hudng dan phuong phap xac dinh va quan ly gia dich vy nha chung cu, dAm bAo muc gia dupe xay dung dung quy dinh vA phu hpp vdi khung gia dupe neu tai Phu luc kem theo Quyet dinh so 3431/QDUBND ngAy 31/5/2013 cua UBND ThAnh phd HA Npi - Ban Quan tri nha chung cur thuc hipn nhiem vu quy dinh tai khoan 3, Dieu 2, Quyet djnh sd 3431/QD-UBND ngAy 31/5/2013 cua UBND Thanh phd Ha Noi va cac quy dinh hien hanh khAc - Tong hop cac y kien vudng mAc cua cac hp dan, cac phat sinh tranh chap linh vpc quan ly dich vu nha chung cu, bAo cAo ve Sd Xay dung dd tdng hop, bao cao UBND Thanh phd Ddi vdi UBND cAc quan, huyen, thj xa: - Thpc hi?n nhipm vp quy dinh tai khoAn 2, Didu 2, Quydt dinh sd 3431/QD-UBND 31/5/2013 cua UBND ThAnh phd HA Ndi, Quydt djnh sd 01/2013/QD-UBND 04/1/2013 cua UBND ThAnh phd HA Npi vd viec ban hAnh quy chd quAn ty sur dung nha chung cu tren dia bAn Thanh phd va cac quy dinh hien hanh khac - Ra soat cac du An nha chung cu tren dia bAn de chu dong giai quyet cac tranh chap phAt sinh ndu co ve giA dich vp nhA chung cu, tdng hop ket quA gui Sd Xay dung Ha Noi Mot so lu u y thuc hien Quyet dinh 3431/QD-UBND 31/5/2013: 3.1 Nguyen tie xac dinh gid djch vu nha chung cur - Gia dich vu nha chung cu duoc xac dinh theo nguyen tAc tinh dung, tinh du cac chi phi, mpt phan loi nhuan dinh muc hop ly dd quAn ty, van hAnh nha chung cu hoat dong binh thudng Trudng hop giA dich vu nha chung cu da co thoA thuan hop ddng mua bAn cAn hp thi thpc hidn nhu thoa thuan - GiA djch vu nhA chung cu duoc thu, chi theo nguyen tAc tu thu, tu trang trai va cong khai nham dAm bAo nhA chung cu hoat dpng binh thudng - Cac chi phi su dpng nhien lieu, dien, nudc, dien thoai, internet vA cac dich vu khac cua tung cAn hd khong tinh gia dich vu nhA chung cu, ma ngudi su dung can ho true tiep chi trA vdi don vi cung cap djch vu (ndu cd hop dong su dung rieng) hoac tra cho doanh nghiep quan ty van hAnh (neu khdng cd hop ddng su dpng rieng) theo khoi lupng thuc td tieu thp vA dupe tinh to An cong them phAn hao hut (ndu cd) - Chi phi bao tri 1A toan bo chi phi cho viec tu, bao dudng, sua chua nho, sua chua vua, sua chua ldn vA sua chua dot xuAt nham tri chat luong cua nhA chung cu; va khdng tinh vao giA dich vu nha chung cu - Nguon thu tu kinh doanh cAc djch vp khAc thupc phan sd httu chung cua nha chung cu (ndu cd) duoc hach toAn theo dung che tai chinh theo quy djnh cua Bo Tai chinh vA de bu dAp chi phi dich vu nha chung cu nham muc dich giAm giA djch vu nha chung cu - Doi vdi dy an nha chung cu c6 su dpng djch vy cao cap khong thuoc phan sd huu chung (nhu tim hoi, bd bai, san tennis hoac cac dich vy cao cap khac) thi ngudi su dung djch vy cao cdp thoa thuan vdi doanh nghiep quan ly van hanh; va khong tinh vao gia djch vu nha chung cu 3.2 Gid dich vu chung cicgdm nhitng chi phi sau a/ Chi phi tryc tidp : - Chi phi su dyng nSng luang, nguyen, nhidn, v|t liyu (gom ca dien chidu sang cdng c$ng, nude cdng cyng khu nha chung cu), va cac chi phi khac (neu co) dd phuc vu cdng tac van hanh nhd chung cu (bao gdm thang mdy (trudng hap co thang may), may bam nude, may phdt diyn dy phong, he thong ting ky thuat va cac trang thiet bi khac) - Chi phi nhan cdng dieu khidn vi tri hoat dyng cua hd thdng trang thiet bi nha chung cu (bao gdm thang may (trudng hyp co thang may), may bam nude, may phat dien dy phong, he thdng tang ky thuat va cac trang thidt bi khac) - Chi phi cho cac dich vp khu nha chung cu nhu: bao ve, vy sinh moi trudng thu gom rac thai, cham soc virdn hoa, cay ednh, didt trung va cac djch vy khac (neu cd) dupe xac djnh tren ca sd khoi luyng cong viyc can thyc hiyn va mute giao khoan thoa thuan hap ddng djch vy - Chi phi v&n phong pham, ban ghe, phdng 1dm vide, chi phi dien, nude sinh hoat va myt so chi phi khac ciia by phyn quan ly nha chung cu b/ Chi phi quan ly chung cua doanh nghiyp quan ly van hanh duyc phan bo vao gia dich vy nha chung cu, bao g6m; - Chi phi tien luang, tien cdng va cac khoan phy cip luang, chi phi B11XH, bao hiem y te, kinh phi cdng doan va cac khoan trich nop khac tu quy luang tra cho by phan quan ly cua doanh nghiyp: + Chi phi tien luang duac xac dinh tren ca sd dinh bien can bo cdng nhan vien va muc luang, phu cip luang, cac khoan trich nyp khac tir quy luang theo quy dinh hien hanh cua Nha nude + Chi phi tien cdng duyc xac dinh trdn co sd hyp ddng lao dyng hoic thoa udc lao dong tap the giura doanh nghiep quan ly van hinh vdi ngudi lao dyng + Chi phi BHXH, bao hidm y td, kinh phi cdng doan cua can bd cdng nhan vien theo quy dinh hiyn hanh cua Nhi nude - Chi phi khiu hao TSCD cua doanh nghipp quan ly vpn hanh Vipc trich, quan ly va sir dung khau hao TSCD theo quy djnh cua B$ Tii chinh Doi voi chi phi nhin cong neu tren, thpc hien theo muc luong thoa thuan khdng dupe thap hon muc luong tdi thieu vung dupe quy djnh tai khoan dieu Nghi dinh sd 103/2012/ND-CP 04/12/2012 cua Chinh phu - Chi phi cho Ban quin trj, bao gdm chi phi php cip trich nhipm cho cic vien Ban quin tri va cac chi phi hpp ly khac phpc vp cho hoat dpng cua Ban quin tri - Lpi nhuan djnh mire hpp ly cho doanh nghipp quan ly, van hinh nha chung ctr dupe tinh tdi da li 10% chi phi dich vu nhi chung cu sau tru di khoin thu dupe tir kinh doanh, dich vp cac dien tich thudc phan so huu chung cua nha chung cu (chua bao gdm thue gia trj gia tang) - Thud gii trj gia ting: Theo quy djnh hi§n hinh cua Nhi nudc 3.3 Mot so yeu cQu doi voi edng tac dich vu nJ Cong tic quet, dpn vp sinh toi nha chung cu - Chuin bj dpng cp lao ddng vi trang bj bio hp lao ddng tdi noi lim vipc - Quit don dien tich hanh lang, sinh, cabin thang miy (ndu co), khu vp sinh chung, va thu gom rac vio noi quy djnh; Lau bing nudc sach vdi dung djch tay rua sau quet - Vp sinh cac thiet bj, bien chi dan, binh chua chay, hp thong chieu sang, tran nha thang bp, thang thoit hidm cua tda nhi djnh ky - Dpn speh cic diem tap ket ric; Vd sinh dpng cp, edng cp tap ket vd noi quy dinh - Tuyen truyen van dpng ngudi din gid gin ve sinh chung - Dam bao lam sach, bong ddi vdi be m$t cac dipn tich cong epng cua toa nhi b/ Cong tic quet, dpn vp sinh vdi dien tich ngoii toa nha chung cu: - Chuan bj dpng cu lao dpng va trang bj bao hp lao dpng; Di chuyen cong cp thu chua ddn noi lim vipc - Quet, thu gom rac xung quanh toa nha (van chuyen vao noi quy djnh), bao gdm san duong, bac tam cap, via he, he rinh thoit nudc xung quanh nhi; Dpn sach cac diem tap ket rac - Ve sinh dpng cp, edng cu tap kdt vd noi quy djnh - Dam bio dpn sach ric xung quanh khu vpc tda nha chung cu, dim bao sach khdng cd nudc u dpng tren he, duong - Dam bao an toan lao ddng, an toan giao thdng tac nghiep c/ Cdng tac thau rua bd nha chung cu - Chufin bi dung cy lao dpng va trang bj bao hd lao dpng, di chuyen cdng cu lao dpng tdi noi lam viec - Muc, xa nude bd chua nude; Cp rua d&y be va thdnh bd bang dung cu ve sinh; Khu trung bd nude bang hoa chit chuydn dyng; Vd sinh lyi be bang nude sach; - Vd sinh dyng cy, cdng cy tap ket vd noi quy djnh d/ Cdng tac an ninh, bao vd va ngodi tda nha chung cu - Bao vd 24/24 gid; Hudng dan mpi ngudi vao theo n$i quy cua tda nha - Kiem soat, ghi chdp cac loai hang hda, trang thiet bi, dung cu, nguyen vat lieu, rac thai ra/vao tda chung cu; Giam sat tinh hinh an ninh trat tu pham vi tda nha chung cu, khu vuc sanh, khu vyc cau thang bp, khu vyc thang may (neu co) va cac khu vuc xung quanh tda nha chung cu - Cd trdch nhiem phat hien, ngan ch^n, xu ly c£c sy cd bdt thudng, cac trudng hpp vi pham quy dinh, quy che khu vyc tda nha chung cu Chu ddng thyc hien cac hanh vi hop phap thich ung chdng lai cac hdnh vi chdng pha gay bit on cho ngudi dan va tda nha vd kip thdi trinh bao ban quan ly toa nha chung cu hoac co quan cdng an biet de cd bipn phap xu ly kip thdi - Bao cao theo dinh ky phan cdng, trudng hpp khan cap va dupe ban quan ly tda nha ydu cau - Yeu cau dam bao an ninh, trat ty, on djnh cho cac hd dan sinh song tda nha e/ Cdng tac le tan tda nha chung cu - Lam cdng tac le tan hdng ngay; Kidm soht, hudng din va thuc hien cac thu tuc doi vdi cu dan, cdng nhan vien, khach, nha cung cap vao tda nha - Cd trach nhipm thdng tin cho chu hp ndu cd ngudi cln g|p, tra ldi va giai dap cac th3c mic cua chu hd vd mpt sd npi dung: thu gui, cac hd so lien quan tdi chu hp, - Bao cao theo dinh ky phan cdng, trudng hpp khan cap va dupe ban quan ly tda nha yeu cau vd cac cdng vipc le tan tyi tda nha chung cu; g/ Cdng tac dipt trung, dpng vat cd hai tai tda nha chung cu - Chuan bj dung cu: thuoc dipt trung, binh phun, bao hp lao dong - Pha thuoc theo hudng dan; Phun thuoc tai cac khu vyc toa nha, bao gom: Khu sanh cac tang vi xung quanh toa nha, khu ngoai cinh, toin by khudn vien xung quanh tda nha - Thu don dung cy, cit vao dung noi quy dinh - Dam bao diyt hit cic loai trung, ddng vyt cd hyi h/ Cong tac van hanh he thong ky thuat tai toa nha chung cu - Van hanh may bom nudc hang - VSn hanh he thdng chidu sang den di$n tyi cac khu vyc cong cdng cua tda nha chung cu - Van hanh hy thdng bio chay, phong chay, h? thdng an ninh cua tda nhi (ndu cd) - Van hanh hy thong thang may (neu co) - Van hanh miy phai diyn cua tda nha chung cu - Bao dudng, sua chua, thay the hu hong kjp thoi - Dim bao thiet bj chidu sang cic khu vpc hoyt d$ng binh thuong - Dim bio hy thdng cip nudc, cdng tie phdng vi bio chiy, he thdng thiet bi an ninh, he thdng binh cuu hda, he thong cap diyn, he thong thang miy (neu cd) vi cic h? thdng thiet bi ky thuat khac vyn hanh theo yeu ciu i/ Cdng tic chSm soc cay xanh, tham cd quanh toa nha chung cu - Chuin bj dyng cp - Phit cd, nhd co dai, tudi nudc dam bio dung yeu ciu ky thuat, dyn vy sinh sau thi cdng; Bon phan chuyen dung cho cd, cay cinh theo dinh ky - Vi sinh, cat dyng cy vao noi quy dinh - Yeu cau toan thim cd mau xanh ddu, bing phing, co moc kin, khong cd dit trong, khdng cd co dai, ciy dai, gach di Cit xin co phing theo yeu ciu k/ Cdng tac phong chay chua chiy tai tda nha chung cu - Thuc hien kiem tra, bio dudng va nap lai binh cuu hoa theo quy djnh (TCVN 7435 2:2004 - ISO 11602 : 2000 Phong chay, chtta chiy - Binh chtta xach tay va xe day chua chiy) - Tat ci cic loai binh chtta chiy phii dupe bao dudng nhu sau: Khdng qua myt nam nhung khdng it hon thing myt lan; Thu thuy luc dung ky; Khi co yeu cau kiem tra die bidt Thoi gian thay binh mdi khdng qui nim - Dien tap phong chay chua chAy thirc hiyn theo dinh ky, gom: can bo tham gia dien tap, vat tu thiet bi phyc vy didn tap 1/ Cong tac khac phyc vu quAn ly nha chung cu - Mua sAm vAn phong phAm phyc vy cdng tac quan ly nhA chung cu: so cac loai but cac loai, bia, cAp giAy, ban, tu, ghd, tu tai li?u - Mua sAm cong cy, dyng cy, vat tu phyc vy v? sinh tda nha: chdi cac loyi, nude tay rua cac loai, xo chau, bAn chai - Chi phi dien thoai dung dd lien lyc, thdng tin phyc vy cdng tAc quan ly tda nha Yeu cau sd luyng mua sAm dim bao phu hop vdi nhu cau su dung thyc te tai tung tda nha cy the Ngoai nhung yeu cau tren ve cAc djch vu nha chung cu, don vi quAn ly van hanh nha chung cu, ban quan tri (hoAc dai di£n cac ho dAn) thoa thuan cu thd ve cac yeu cau lien quan tdi chat luyng, tan suat cdng vi£c va cac yeu cAu khac cua dich vy 3.4 Nhii-ng noi dung khac ve khung gid dich vii nha chung etc theo Quyet dinh 3431/QB-UBND vd gid Iran gid djch vu nha chung etc theo Quyet djnh 4520/QE)-UBND - GiA tran giA dich vy nha chung cu theo Quyet dinh 4520/QD-UBND 29/9/2011 cua UBND Thanh phd Ha Nyi 1A muc giA cao nhat doi vdi cAc dich vy thiet yeu tai mdl tda nha chung cu vdi tuan suat, chAt luyng dich vy tuong ung neu phy luc dinh kem Quyet dinh 4520/QD-UBND - Khung gia dich vy nha chung cu theo Quyet dinh 3431/QD-lJBND 31/5/2013 cua UBND Thanh phd Ha Noi dd dua mire gia tdi thieu - tdi da la cac muc gia thap nhat - cao nhat tuong ung vdi cac muc chi phi tdi thieu - tdi da de xay dyng nen gia dich vu nha chung cu, cy the: + Muc gia tdi thidu neu tai phu luc kem theo Quyet djnh 3431/QD-UBND la muc chi phi thap nhat tuong ung vdi tan suat thap nhat, chat lupng dich vu don gian nhat (theo khao sat) dam bAo van hanh nha chung cu didu kien binh thuong + Muc gia tdi da neu tai phu luc kem theo Quyet dinh 3431/QD-UBND la muc chi phi tdi da tuong ung vdi tan suat cao nhAt, chat luyng dich vy tdt nhat (theo khao sat) dam bao van hanh nha chung cu didu kien binh thuang - Do nyi dung gid tran gia djch vu nha chung cu theo Quydt djnh 4520/QD-UBND khac vdi muc gia tdi da khung gia djch vy nha chung cu theo Quyet djnh 3431/QD-UBND nen cac to chuc, ca nhan co lien quan tham khao can luu y: + Xay dung gia djch vp nha chung cu dam bao tuong ung vdi tan suat, chat luong cong viyc, phii hyp vdi tirng loyi nha chung cu khac + Khdng duoc ap dpng muc gii tdi da tai phu luc dinh kem Quydt dinh 3431/QD-lJBND lam cu sd de thu gid djch vp nha chung cu ma phai tinh toan, xSy dung gid dich vu nha chung cu phu hyp theo dung quy dinh Sd Xay dpng dd nghj UBND cac quan, huyen, thi xd trpc thu^c Thinh phd Ha Noi; Ban quin trj nhi chung cu; Chu diu tu; dun vj quan ly van hinh cac khu chung cu tren dia ban Thanh ph6 Ha Nyi chu dyng to chuc thuc hien vipc quan ly gia dich vu nha chung cu theo quy djnh Trong qua trinh thpc hien, ndu co vuung mic de nghi phan inh ve So Xay dung Ha Noi - 52 Le Dpi Hanh - Hai Ba Trimg - Ha Noi, hoac giri email theo dia chi qlkt.sxdhn@gmail.com hoicpqlkt soxd@hanoi.gov.vn./ Nffinhan: - Nhu tren; - UBND Thinh pho, d