THƯ TÍN GIAO DỊCH GROUP ASSIGNMENT GROUP MEMBER 1 Nguyễn Hồ Trúc Ly 2011141031 2 Phan Thị Mỹ Hiếu 2011140591 3 Phạm Văn Hiếu – 2011149801 4 Nguyễn Văn Nhớ 2011141394 5 Dương Hoàng Phương Nhi – 2011141.
THƯ TÍN GIAO DỊCH GROUP ASSIGNMENT GROUP MEMBER: Nguyễn Hồ Trúc Ly - 2011141031 Phan Thị Mỹ Hiếu - 2011140591 Phạm Văn Hiếu – 2011149801 Nguyễn Văn Nhớ - 2011141394 Dương Hoàng Phương Nhi – 2011141338 Trần Lê Khang – 2011144842 Phạm Phương Tùng - 1911061522 28 March 2023 Thư thông báo tăng giá sản phẩm: Honda Vietnam company 45 Le Loi Street, Ben Nghe Ward, District, HCMC www.honda.com.vn 25 March, 2023 Mr David Robert General Manager of ABC company 145 Dien Bien Phu Street, Ward 25, Binh Thanh District, HCMC Subject: Notice of product price change Dear Mr Robert, So that the company can continue to operate and better serve customers' needs before the adjustment of the new import tax system for motorbikes We would like to inform you that from June 1, 2023, all Honda motorcycles will increase in price by 15% We are very sorry about this incident, hope you will continue to support the cars in our company in the near future Sincerely Yours, NHO Nguyen Van Nho Sales Manager Thư thông báo lần đầu: The Edu House R&D Center 120 Dien Bien Phu Street, Ward 25, Binh Thanh District, HCMC www.theeduhouse.com 25 March ,2023 Mr Jonh Adam President of UK university system 222 Cong Hoa Street, Ward 10, Binh Tan District, HCMC Subject: Notice of contract payment Dear Mr Adam, For the contract to be fully and on schedule, thereby ensuring the successful completion of the research project We are pleased to inform you of the payments under this contract as follows: Phase 1: 50% of the contract value right after signing the contract Phase 2: 25% remaining as soon as we give you the preliminary report Phase 3: all the rest as soon as we provide the complete report Thank you for your enthusiastic cooperation, we look forward to continuing to cooperate with you on future projects Sincerely Yours, NHO Nguyen Van Nho President Thư nhắc nhở: The Edu House R&D Center 120 Dien Bien Phu Street, Ward 25, Binh Thanh District, HCMC www.theeduhouse.com 28 March ,2023 Mr Jonh Adam President of UK university system 222 Cong Hoa Street, Ward 10, Binh Tan District, HCMC Subject: Reminder about contract payment Dear Mr Adam, It is a pleasure to cooperate with you in implementing a research project and surveying the relationship between knowledge and financial topics and students' choices in undergraduate and graduate study We have provided the report and sent you a letter of notification Please pay the remaining amount so that we can complete it on schedule and exactly as stated in the contract We would like to remind you that you have not paid on time according to the contract so that we can complete the contract in the best way Looking forward to completing this project best to cooperate with each other on future projects Sincerely Yours, TRUCLY NGUYEN HO TRUC LY Business manager Thư cấp thiết: The Edu House R&D Center 120 Dien Bien Phu Street, Ward 25, Binh Thanh District, HCMC www.theeduhouse.com 13 April ,2023 Mr Jonh Adam President of UK university system 222 Cong Hoa Street, Ward 10, Binh Tan District, HCMC Subject: Request contract payment within days of receiving the letter Dear Mr Adam, It's 15 days past due, but we still haven't received any response and haven't received the amount due We ask the company to pay the full amount in accordance with the signed contract We very much regret that the sum of 10,000 pounds has been overdue since long and in spire of our repeated requests and reminders you haven’t care to reply or remit the amount If we not receive 10,000 pounds within a week of the receipt of this notice, we shall be constrained to resort to legal proceeding and you shall be held liable to the consequences Sincerely Yours, TRUCLY NGUYEN HO TRUC LY Business manager Tối hậu thư: The Edu House R&D Center 120 Dien Bien Phu Street, Ward 25, Binh Thanh District, HCMC www.theeduhouse.com 16 April , 2023 Mr Jonh Adam President of UK university system 222 Cong Hoa Street, Ward 10, Binh Tan District, HCMC Subject: Letter of notification of payment not on time Dear Mr Jonh Adam, I know you are late to pay me If after three days your company does not pay in full, I will deal with a breach of contract The penalty will be more than 70% of the contract amount signed previously I hope you understand and quickly pay me I look forward to your feedback Have a good day! Your Sincerely, Khang Mr Khang Tran Business Manager Thư bán hàng: IKEA Furniture Company 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 555555555 Mr Joseph Frank 269 Duong Quang Ham, Ward 05, District Go Vap, HCMC Tel : +84 43434434 27 March, 2023 Dear Mr Joseph Frank, I hope this letter finds you well As the Marketing Manager of IKEA Furniture, I am pleased to introduce our new range of services to you Our company is well-known for supplying a variety of interior furniture, including bathroom and kitchen accessories, but I’m now proud to offer modern interior design services by professional architects I believe that our new services will provide valuable benefits to our loyal customers like yourself, and we look forward to seeing you soon Thank you for choosing IKEA Furniture as your trusted supplier of high-quality furniture and accessories I am always here to help Sincerely, Khang Marketing Manager Thư đặt hẹn: Company IKEA Furniture ,Viet Nam 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 555555555 25 March, 2023 Mr Joseph Fran 269 Duong Quang Ham, Ward 05, District Go Vap, HCMC Tel : +84 43434434 Dear Mr Frank, Would you be interested in scheduling a meeting with us to discuss the range of products and services that we can provide to you at IKEA Furniture? We offer a wide range of interior furniture, bathroom and kitchen accessories, and modern interior design services led by professional architects As a valued customer, we would like to offer a special promotion for your new order If you make an appointment with us within the next two weeks and place an order, we will offer a 15% discount on your total purchase If you are interested in taking advantage of this offer and scheduling a meeting with us, please contact us at [contact information] to arrange a time that works best for you We look forward to speaking with you and will everything we can to help you find what you're looking for ly, Hieu Mr Van Hieu Marketing Manager Sincere Thư đặt hàng: IKEA Furniture Company 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 555555555 Mr Joseph Fran 269 Duong Quang Ham, Ward 05, District Go Vap, HCMC Tel : +84 43434434 Order furniture for your new apartment I would like to order the following items for my new apartment: BRIMNES Bedframe with storage, Standard King 1.Bedside table, Birch 2.GRIMSBU Bed frame, double 3.TARVA 6-drawer Chest, pine 4.Armchair, black-brown, Ransta natural 5.EKTORP 3-seat Sofa, lingbo multicolor Please let me know the total cost of these items including taxes and shipping fees Also, could you please advise me on the delivery process and any available promotions or discounts? Thank you for your time and I look forward to doing business with you Yours faithfully, Frank Mr Joseph Frank Thư xác nhận đơn hàng: IKEA Furniture Company 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 555555555 28 March, 2023 Mr Joseph Frank 269 Duong Quang Ham, Ward 05, District Go Vap, HCMC Tel : +84 43434434 Subject: ORDER CONFIRMATION - Dear Mr Frank: I am so pleased that you have decided to order (furniture for your new Apartment) from IKEA Furniture Company This letter simply serves as a confirmation of that order I was happy to provide you with all your furniture for your new Apartment There are types I have given available And I tock forward to our continued relationship Remember that (IKEA Furniture Company) will always be here to provide you with and of course, exceliont customer service if there is anything more i can to help, please don't hesitation to call Sincerely, Phan Thi My Hieu Customer Service Department Thư theo dõi tình trạng khách hàng: IKEA Furniture Company 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 555555555 28 March, 2023 Mr Joseph 269 Duong Quang Ham, Ward 05, District Go Vap, HCMC Tel : +84 43434434 Dear Mr Joseph: I’m from Customer Service Department of IKEA Furniture Company Thank you for order furniture from IKEA Furniture Company, your order has now been delivered to you We would like to know if you are satisfied with the furniture we have delivered to you? If you have any questions or need support, please call hotline 0123456789 or send a letter to email: hieu.phanthimy@ikea.com for the best answer Once again, thank you for accompanying IKEA Furniture Company in the past time Have a good day to you ! Sincerely, Phan Thi My Hieu Customer Service Department Thư tiếp nhận khiếu nại: Company Ford Motors Viet Nam 99 Ly Thai To, Ward 15, District 10, HCMC Fax: +84 222456789 28 April, 2021 Mr Khoa 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 999999999 Dear Mr Khoa, I just received your complaint I’m investigating the cause and will try to reply to you as soon as possible Sorry for the inconvenience Thanks for trusting and supporting Ford products Have a good day ! Respectfully, Nhi Ms Nhi Duong Customer Service Manager Thư chấp nhận khiếu nại: Company Ford Motors Viet Nam 99 Ly Thai To, Ward 15, District 10, HCMC Fax: +84 222456789 12 May, 2021 Mr Khoa 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 999999999 Dear Mr Khoa, I would like to apologise for the error made by our company in Accepting the Complaint I sincerely apologise for the damaged tires while you are in the process of using This is an unprecedented problem, I have also contracted Firestone tire company to report this issue You can bring the car in so I can replace the damaged tire for free I hope you accept my apology Still hope you will support Ford I wish you and your family the best of health Thank you Mr Khoa ! Respectfully, Nhi Ms Nhi Duong Customer Service Manager Thư từ bỏ trách nhiệm: Company Ford Motors Viet Nam 99 Ly Thai To, Ward 15, District 10, HCMC Fax: +84 222456789 12 May, 2021 Mr Khoa 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 999999999 Dear Mr Khoa, I am writing this letter to address the issue of cracked tires caused by our company At the outset, I want to state that we are extremely sorry for the inconvenience and disruption caused to you due to the defective tires supplied by our company We would like to mention that our commitment to customer satisfaction is paramount, and we will everything possible to ensure that you receive the best possible support and service from our end Finally, we want to reiterate our sincere apologies for any inconvenience caused, and we look forward to your continued partnership and trust.to you Thank you Mr Khoa ! Respectfully, Tung Mr Tung Pham Director of the company Thư giải thích hiểu lầm: Company Ford Motors Viet Nam 99 Ly Thai To, Ward 15, District 10, HCMC Fax: +84 222456789 12 May, 2021 Mr Khoa 475A Dien Bien Phu, Ward 05, District Binh Thanh, HCMC Tel: +84 999999999 I’m hope this letter finds you well I regret to inform you that your recent claim for tire and wheel replacement has been denied due to the issue being caused by improper use After inspecting the tires and wheels, our team discovered that the tires were severely cracked due to the way in which the vehicle was parked by the user for a period of months Any problems that occur due to errors in use, including improper parking or driving habits, will not be covered by the product warranty I understand that this news may be disappointing, but I stand by our policy in this matter I highly recommend that customers carefully follow the guidelines outlined in our user manual to ensure that their vehicles are cared for appropriately I appreciate your understanding and hope that you will continue to use our products in the future Thank you Mr Khoa ! Respectfully, Tung Mr Tung Pham Director of the company Lời cảm ơn Chúng em cảm ơn suốt q trình học vừa qua Chúng em hồn thiện tập nhóm nhờ vào dẫn tận tình Bài chúng em có sai sót mong bỏ qua cho chúng em