INTERNSHIP REPORT V c p viet nam clean power joint stock company

THUONG MAI UNIVERSITY FACULTY OF ENGLISH

THUONG MAI UNIVERSITY FACULTY OF ENGLISH -🙞🙞🙞🙞🙞 - INTERNSHIP REPORT Company: V.C.P VIET NAM CLEAN POWER JOINT STOCK COMPANY Student’s name Class Student code Supervisor : Le Quang Dat : K55N4 : 19D170218 : Nguyen Thi Bich Ngoc M.A Hanoi, 2023 ABSTRACTS Internships play an important role for students since they allow them to develop a wide range of skills and experience in a genuine working setting English is being used more and more frequently since society is undeniably flourishing and there is a strong increase in the desire for international trade and integration The proportion of Vietnamese who can speak English fluently is not very great According to this viewpoint, they tend to focus too much on grammar and are therefore unable to reflect or interact with foreigners Being conscious of the importance of English in business, I made the decision to work for the V.C.P VIET NAM CLEAN POWER JOINT STOCK COMPANY I made the decision to pick this organization as my internship location in order to better understand the business environment and the present state of using English in the company Since its establishment in 2015, the V.C.P Vietnam Clean Power Joint Stock Company has accomplished a number of outstanding feats The main production and business activities of V.C.P Vietnam Clean Power Joint Stock Company, which include the organization of trading in supplies, materials, goods, equipment, spare parts, and renewable energy products such as solar and wind power, are always planned, organized, carried out, and under control The company additionally offers handling and transportation services I was fortunate to be given the opportunity by the Faculty of English at Thuongmai University to experience what it was like to be a trainee at V.C.P Vietnam Clean Power Joint Stock Company With the assistance and direction of the management team and staff, I was able to complete the internship report after a month of working here (from 25 December 2022 to 31 January 2023) by putting the knowledge I had learned at the university into practice I want to express my gratitude to the teachers at the Faculty of English at Thuongmai University and the staff of V.C.P Vietnam Clean Power Joint Stock Company who assisted me in completing my report My report, however, was unable to prevent some errors in the content and layout because it was my first exposure to the actual work and I had limited time and knowledge I am looking forward to hearing comments and suggestions from the lectures to improve my internship report Hanoi, January 31, 2023 Student i Dat Le Quang Dat TABLE OF CONTENTS ABSTRACTS i TABLE OF CONTENTS ii LIST OF TABLES AND DIAGRAMS .iii LIST OF ABBREVIATIONS iv CHAPTER I OVERVIEW ABOUT V.C.P VIET NAM CLEAN POWER JOINT STOCK COMPANY 1.1.Information about V.C.P Vietnam Clean Power Joint Stock Company 1.1.1 General introduction 1.1.2 Function and mission of: V.C.P Vietnam Clean Power Joint Stock Company 1.1.3 Organization structure of V.C.P Vietnam Clean Power Joint Stock Company 1.1.4 V.C.P Vietnam Clean Power Joint Stock Company's line of business 1.1.5 Labor quality of V.C.P Vietnam Clean Power Joint Stock Company 1.1.6 Business results of V.C.P Vietnam Clean Power Joint Stock Company .6 1.2.An overview of Marketing Department .7 CHAPTER 2: GENERAL INTRODUCTION TO THE INTERNSHIP WORK IN V.C.P VIETNAM CLEAN POWER JOINT STOCK COMPANY .9 2.1 The tasks internship process .9 2.1.1 Translating 2.1.2 Write and reply to emails and letters from partners 2.1.3 Making daily report .10 2.2 Difficulties and lessons learned during the internship at the Marketing Department of V.C.P Vietnam Clean Power Joint Stock Company 10 2.2.1 Difficulties 10 2.2.2 Experiences 11 CHAPTER 3: THE STATUS OF USING ENGLISH IN V.C.P VIETNAM CLEAN POWER JOINT STOCK COMPANY 12 3.1 The usage of English at work .12 ii 3.2 Suggestions to improve the efficiency of using English 12 CHAPTER 4: PROPOSING THE TOPIC OF THE GRADUATION THESIS 14 CONCLUSION 15 LIST OF TABLES AND DIAGRAMS No List Image 1.1 Diagram 1.2 Table 1.3 Table 1.4 Content Logo of V.C.P Vietnam Clean Power Joint Stock Company Organization structure of V.C.P Vietnam Clean Power Joint Stock Company Labor quality of V.C.P Vietnam Clean Power Joint Stock Company Business results of V.C.P Vietnam Clean Power Joint Stock Company iii Page LIST OF ABBREVIATIONS No Abbreviated words Full phrase V.C.P VIET NAM ,JSC HR Human Resources COGS Cost of Goods Sold V.C.P Vietnam Clean Power Joint Stock Company iv CHAPTER I OVERVIEW ABOUT V.C.P VIET NAM CLEAN POWER JOINT STOCK COMPANY 1.1.Information about V.C.P Vietnam Clean Power Joint Stock Company 1.1.1 General introduction Vietnamese name: Công ty Cổ phần Năng lượng V.C.P Việt Nam International name: V.C.P VIET NAM CLEAN POWER JOINT STOCK COMPANY Address: No 31 lane 139/27 Nguyen Ngoc Vu street, Trung Hoa ward, Cau Giay district, Hanoi city, Vietnam Tax code: 0106992731 Established date: September 15, 2015 Representative: Pham Tien Dung Economic type: Shares Economic field: Private Economy The establishment and growth of V.C.P Vietnam Clean Power Joint Stock Company: On September 15, 2015, V.C.P Vietnam Clean Power Joint Stock Company was founded with an initial charter capital of VND 50,000,000,000 (Fifty billion dong) The Hanoi Department of Planning and Investment issued Business Registration Certificate No 0106992731 to the company Image 1.1: Logo of V.C.P Vietnam Clean Power Joint Stock Company 1.1.2 Function and mission of: V.C.P Vietnam Clean Power Joint Stock Company Function: Since its establishment in 2015, the V.C.P Vietnam Clean Power Joint Stock Company has accomplished a number of outstanding feats The main production and business activities of V.C.P Vietnam Clean Power Joint Stock Company, which include the organization of trading supplies, materials, goods, equipment, spare parts, and renewable energy products like solar and wind power, are always planned, organized, carried out, and under control Transportation service, loading, and unloading business organization Other business divisions of the corporation, such as trading in car parts and other motor vehicles, trading in other machinery, equipment, and replacement parts, etc., are also supported When products are delivered to clients, the organization constantly makes an effort to maintain their quality Mission: The V.C.P Vietnam Clean Power Joint Stock Company always tries its best to plan, organize, implement, and control business activities in order to make a profit to: - Effectively implement the policies and decisions on personnel management, and environmental protection, and strictly adhere to the law's provisions - Make sure there are enough profits to grow the business and manufacturing - Take care of the daily needs of corporate employees - Realizing the Company's vision and objective while advancing the economy of Vietnam as a whole 1.1.3 Organization structure of V.C.P Vietnam Clean Power Joint Stock Company Chairman of the board Director Business Department AdministrationHR Department Accounting Department Marketing Department HR Department Accounting Department Sales Department Administration Department Warehouse Department Transport Department Diagram 1.2: Organization structure of V.C.P Vietnam Clean Power Joint Stock Company The Board of Directors is in charge of the Company's organizational structure, which is divided into functional departments including the Sales Department, Administration-Human Resources Department, and Accounting Department Responsibilities of the company's departments: - Director: In charge of determining the company's corporate objectives, strategic direction, annual business plan, and investment decisions - Sales Department: Tasked with knowing and utilizing the market and consumers, choosing the best suppliers for the business, processing customer requests, and gathering market data to assist the organization in making the most logical decisions and modifications - Administration-Human Resources Department: Responsible for recruiting, arranging, and arranging personnel for positions in the departments; managing wages, managing the working days of employees, doing recruitment and properly implementing the regimes for employees General management of administrative tasks such as correspondence in and out of the company, managing stationery, and making company announcements - Accounting Department: Organize activities on financial planning and accounting work of the company in accordance with the laws of Vietnam: revenue and expenditure accounting, debt management, and output invoice management into the company Making reports and working with tax authorities 1.1.4 V.C.P Vietnam Clean Power Joint Stock Company's line of business According to business registration, V.C.P Vietnam Clean Power Joint Stock Company conducts business in the following sectors: - Services of transportation, loading and unloading, office rental, warehouse; - Trading in and importing and exporting materials, goods, equipment, spare parts, and products in the field of renewable energy, particularly solar power; Following are some of the important products and services that V.C.P Vietnam Clean Power Joint Stock Company has begun to steadily specialize in over the course of many years of operation: - Trading in supplies, products, machinery, accessories, and metal goods 1.1.5 Labor quality of V.C.P Vietnam Clean Power Joint Stock Company Năm Degree Year Year 2020 2021 (person) (person) Year 2022 (person ) Difference 2021/2020 2022/2021 Quantity Propor Quantit Propor(person) -tion y tion (person) (%) 0,00 Graduate and 15 17 17 (%) +13,33 Postgraduate College Professional 10 15 14 15 13 16 +40,00 0,00 -1 -7,14 +6,67 range Other +200,0 +300,00 qualifications Total 40 48 52 +20,00 +8.33 (Source: Administration-Human Resources Department) Table 1.3: Labor quality of V.C.P Vietnam Clean Power Joint Stock Company Table 1.3 shows that the proportion of workers with university and college degrees has changed significantly: - Graduate and postgraduate degrees increase by people (corresponding to a decrease of 13.33%) in 2021 compared to 2020; 2022 has no change compared to 2021 - College level: increase by people (corresponding to an increase of 40%) in 2021 compared to 2020; in 2022, there will be a decrease of person (corresponding to a decrease of 7.14%) compared to 2021 - Meanwhile, employees at the intermediate professional level and other qualifications have generally increased over the past years It is clear that when V.C.P., JSC enters a period of stable business together with business expansion, there is a strong need for hiring sales staff As a result, the company tends to hire more qualified individuals who have basic sales abilities, instead of necessary those with in-depth knowledge 1.1.6 Business results of V.C.P Vietnam Clean Power Joint Stock Company Difference Category 2020 2021 2022 2021/2020 2022/2021 Value(vn Proporti Value(vn Proporti d) on d) on (%) 17,132, 20,692, 22,085, 46 33 25 Cost of 11,467, 12,786, 13,452, Goods Sold 44 10 7,905,8 8.633,1 Net revenue 95 Gross 5,664,5 (%) 3,559,87 +20,78 1,392,92 +6,73 1,318,49 +11,50 665,66 +5,21 2,241,39 +39,57 727,27 +9,20 profit Selling 187,45 250,01 389,95 62,56 +33,37 139,94 +55,97 70,14 105,16 124,87 35,02 +49,93 19,71 +18,74 Profit 5,406,9 7,550,7 8,118,3 2,143,80 +39,65 567,61 +7,52 before tax 1 1,351,7 1,887,6 2,029,5 535,95 +39,65 141,90 +7,52 Corporate 8 5,663,0 6,088,7 1,607,85 +39,65 425,72 +7,52 expenses Enterprise Cost Manageme nt income tax Profit 4,055,1 after tax (Source: Accounting Department) Table 1.4: Business results of V.C.P Vietnam Clean Power Joint Stock Company Despite the significant impact of the Covid 19 epidemic, the data provided in the analysis above accurately reflects the company's business success in terms of revenue, profit, and expenses, all of which have tended to rise over the last three years According to the aforementioned information, the company's total income in 2021 will expand by VND 3,559,870, or 20.78%, and in 2022, it will increase by VND 1,392,920, or 6.73% As a result, the company's revenue is expected to expand between 2020 and 2022, with a gradual increase in growth rate This shows that the business is moving forward for the organization In comparison to 2020, the cost of goods sold increased by 11.5% in 2021; however, the COGS growth rate was slower than the revenue growth rate This demonstrates the reduction in the company's sales and production costs The market is becoming more competitive, so the company must invest in more up-todate machinery, equipment, and warehouses to aid in conducting business, consuming goods, and improving product quality However, in 2022, the rate of increase in the cost of goods sold will be roughly equal to the rate of growth in revenue The goal for the company's gross profit is rising daily The growth rate, nevertheless, fluctuates The company's executives must develop strategies to encourage consumer spending on goods In 2021, selling expenses climbed by 33.37%, but by 2022, they had dramatically increased to 55.97% This demonstrates that the corporation has increased the volume of its construction projects in order to offer more products to clients and increase the profits the company will realize In terms of fulfilling its commitments to the government, the company has done so entirely throughout time The corporate income tax that must be paid in 2020 is 1.351.730 VND, 1.887.680 VND in 2021, and 2.029.580 VND in 2022 1.2.An overview of Marketing Department  Duties of the Marketing Department - Creating and growing a brand's image involves increasing brand value and customer trust - Building a system to gather and compile data about costs, offerings, and rivals is a component of research, product creation, and market expansion - Using the information gathered, make decisions on how to enhance current products or create whole new ones by analyzing and evaluating the data - Putting up suggestions for brand-new items, packaging, branding, and product design - Create a market expansion strategy that supports the company's growth objectives - Advise the Board of Directors on marketing strategies, goods, and customers, including matters pertaining to brand development, the creation of distribution channels, the branding of new products, the identification of target customers, and support Help other corporate divisions implement their marketing strategies - Develop connections with the media to guarantee that the public receives the best representation of the company CHAPTER 2: GENERAL INTRODUCTION TO THE INTERNSHIP WORK IN V.C.P VIETNAM CLEAN POWER JOINT STOCK COMPANY 2.1 The tasks internship process 2.1.1 Translating - Unlike other departments, the marketing department uses translation for two different purposes: email translation and document translation between two languages - Translating emails related to the description of products, imports, and exports of materials, tools, spare parts, and goods in the sector of renewable energy, primarily solar power More frequently, the English-Vietnamese translation is used Each email is typically two pages long - We must be responsible for our translations because the administrator will receive translated documents and thoroughly review them - Because construction requirements are involved, translating documents is trickier than translating emails To comprehend and gather data for new legislation on global trade conditions in import, all documents will be translated from English into Vietnamese Approximately ten to twenty pages long As instructed, this assignment must be completed on time 2.1.2 Write and reply to emails and letters from partners - These emails are business inquiry letters, quotation letters, order letters, and complaint letters - Writing emails to suppliers in accordance with the aforementioned email or letter is typically done after looking for high-quality products that meet the needs of the firm on e-commerce websites There are two different kinds of letters of inquiry that are addressed to clients who have questions The mail will first be delivered to V.C.P.'s own mailbox, where we will attend to and respond to the specific needs of consumers and their capacities The second is that mail queries are delivered as spam, in which the sender concurrently sends many messages to various providers at the same time, and these communications answer with extremely specific material and aggressive quotes If the customer's response continues, we will first provide further information or have a direct discussion 2.1.3 Making daily report - Each intern is required to create their own report using the company's Google Drive sheet after a single day of work Each person will have a unique Excellike sheet to fill out with their tasks and an account to access - The management and Director will be able to effortlessly control the KPI of each team and employee in the organization with the help of this tool 2.2 Difficulties and lessons learned during the internship at the Marketing Department of V.C.P Vietnam Clean Power Joint Stock Company 2.2.1 Difficulties - Translation: Despite the fact that studied the fundamentals of translation and interpretation while a student at the University of Commerce, I lacked actual experience, which caused me a lot of problems when I began working in the Marketing division  It is important to note that all of the company's products are supplies, materials, goods, equipment, spare parts, and products in the power industry The clean power industry contains a lot of challenging technical jargon; solar energy is primarily renewable Energy-specific language is difficult to understand and necessitates expert knowledge The translator must keep an eye out for these terms when they are being translated  Additionally, as the foreigner's style differs significantly from that of the Vietnamese, we must choose the best translation for each version Furthermore, in order to have a smooth translation, we need to have some social understanding, therefore this is difficult for new students and interns - Write emails and messages from partners and reply to them: When responding to emails and letters from suppliers and customers, it is highly important to have a greater understanding of business correspondence It can be difficult to use a formal style of writing Particularly with regard to complaint emails, if they are not clarified and handled expertly, the relationship between the two parties is quite brittle For the organization to come out as professional, this task must always be accurate in both form and content - Making daily reports: The intern must recall every detail of the day's activities After the monthly review, particularly in terms of your progress, your work, of course, the entire team, and regards pay, you might make things difficult for your team if you can't report enough or are missing a few key details It's crucial to use caution - In addition to working in an environment that required a great level of flexibility, I had to put in a lot of effort to constantly watch and pick up the knowledge and skills of my forebears in order to gain some worthwhile experience Hence maximizing the value of this internship term 2.2.2 Experiences During nearly month of internship at V.C.P Vietnam., JSC, I have learned a lot of experience and skills for myself: - I was able to put the knowledge and abilities I learned in college to use during my internship (writing letters, emails, translating, etc.) - Acquire more practical information, and advance my soft skills, such as my capacity for communication and interaction with others, as well as my proficiency with office technology - Learn about the company's contemporary, and professional atmosphere as well as the office culture Develop solid relationships with partners and learn how to get along with other employees in the firm - I have gained a lot of knowledge about this major and my English language skills while translating about energy at V.C.P I also had the chance to study a new field I discovered that you should skim a document once or twice to acquire the concept before translating something, and then tie reality to the industry Then, to make sure you fully comprehend it as well as the precise terminology, conduct a thorough search by reading newspapers or related documents, watching the news on Vietnamese television, etc You'll be able to translate more quickly and fluidly as a result In addition, we consider the sentence's tense while translating very carefully You will always make a good impression on the partners if you send letters or emails that are always grammatically correct and in the proper style CHAPTER 3: THE STATUS OF USING ENGLISH IN V.C.P VIETNAM CLEAN POWER JOINT STOCK COMPANY 3.1 The usage of English at work V.C.P Vietnam., JSC is a multi-industry business that operates in a variety of disciplines and meets the demands of both domestic and foreign markets The business is currently establishing connections with numerous foreign partners As a result, it is becoming increasingly vital for employees to know English in order to work for the organization As English is now widely used at work by corporate personnel, the language barrier is no longer an issue The majority of managers and administrative workers at the corporation can speak English, notwithstanding some departments' limited use of and communication in the language Employees in the Marketing department, in particular, may have specific requirements for proficiency and fluency in English There are many positions in the marketing division that demand English, particularly in the import and export industries English is regarded as a crucial tool for discussions and agreements with international partners English has taken over as the primary language used for contract negotiations and communication with foreign nations The company has hired a sizable number of English-speaking employees who can communicate with international partners Since the marketing team members must a lot of paperwork, they need to be proficient in both writing and speaking English as well as in business correspondence and negotiation Additionally, only a small percentage of employees have good communication and writing skills in English The majority of them struggle to talk and write in English fluently; instead, they can only read and grasp certain English knowledge It will take a lot of time, and there will be challenges if there are unforeseen jobs in English 3.2 Suggestions to improve the efficiency of using English To meet the present demand, it is imperative that personnel improve their English Since then, the corporation has also needed to develop policies to enhance employees' knowledge of and proficiency in English Every employee must have a self-study mindset, work to improve their English, and understand the value of English since it affects not only their own lives but also the operations of the organization The corporation should actively create suitable conditions to supplement and develop employees' English skills with specialized training courses in addition to their own efforts and those of the employees The company's leadership needs to come up with a strategy to collaborate with various English centers to provide English courses that will help students and staff members become more fluent in the language English-language classes emphasize negotiating, email writing, and contract drafting The company ought to have a compensation system that includes things like bonuses for people who accomplish well, raises for skilled workers, and effective English usage at work Employees will be motivated and encouraged by this policy to work hard and develop their English To increase initiative and positivity in using English, the organization should set explicit requirements for English competence throughout the hiring process and routinely evaluate English proficiency In order to help employees, get more experience and expertise working with overseas partners, the company also should make it possible for them to take part in English-language experience-sharing seminars hosted by domestic and international departments