(TIỂU LUẬN) COURSES ENTERPRISE RESOURCE PLANNING TOPIC CASE STUDY pg BUSINESS PROCESS

UNIVERSITY OF TECHNOLOGY AND EDUCATION FACULTY FOR HIGH QUALITY TRAINING  COURSES: ENTERPRISE RESOURCE PLANNING TOPIC: CASE STUDY P&G BUSINESS PROCESS LECTURERS: TRẦN KIM TOẠI STUDENTS STUDENT ID PHẠM THỊ NGỌC GIÀU : 19124067 LÊ TĂNG TÀI : 19124070 TRẦN NGỌC BẢO YẾN : 19124042 HO CHI MINH 2022 UNIVERSITY OF TECHNOLOGY AND EDUCATION FACULTY FOR HIGH QUALITY TRAINING  -JOB BOOKING SCHEDULE Major: Industrial Management Course: 2019 School year 2021 – 2022 Group: Class: 19124CLA NO NAME STUDENT’S COMPLETION ID RATE PHẠM THỊ NGỌC GIÀU 19124067 100% LÊ TĂNG TÀI 19124070 100% TRẦN NGỌC BẢO YẾN 19124042 100% TABLE OF CONTENT Odoo Overview 1.1 What is Odoo ? 1.2 Why business use Odoo .4 1.2.1 Easy business management solution .4 1.2.2 Benefits when businesses use Odoo ERP software Overview P&G 2.1 Introduce about P&G 2.1.1 P&G 2.1.2 Business philosophy 2.1.3 Logo P&G 2.1.4 Product of P&G .9 2.2 Require businesses to use Odoo .10 2.3 Difficult situation: 11 2.3.1 Difficulties 11 2.3.2 Solution 12 Case study 13 3.1 Case 13 3.2 Case 14 TABLE OF FIGURE Figure P&G Company Figure P&G Logo 12 Figure P&G Product 13 Figure P&G Process Business Case 18 Figure P&G Process Business Case 20 TOPIC: P&G BUSINESS PROCESS Odoo Overview 1.1 What is Odoo ? Fabien Pinckaers and his colleagues develop and develop the Odoo software Odoo ERP is also known as OpenERP, and this program was previously known as TinyERP It was renamed Odoo after OpenERP was upgraded to version 8.0 and above, and it is still widely used today ERP Odoo is a ready-to-use management software with a plethora of functionality ERP Odoo is a server-side open source business management software that uses the Python programming language Odoo isn't just a webapp because it doesn't use any web frameworks like Django or Tornado Odoo is compatible with a variety of cloud computing technologies, making it appropriate for a wide range of companies and fields 1.2 Why business use Odoo 1.2.1 Easy business management solution Businesses have added a solution to make management easier with the launch of the Odoo ERP system Odoo is regarded as a professional "helper" by many because of its various functions Odoo can be used to increase the organization of which country your company is from or what industry it works in Your company can save a lot of money and resources by using Odoo 1.2.2 Benefits when businesses use Odoo ERP software a Easy to use Odoo software is created with a user-friendly interface, so even non-techies can use it without having to spend a lot of time studying The Odoo software, which is closely related, makes management easier The majority of other business management software is generally disjointed and unworkable Those challenges will be minor for Odoo Odoo software is tightly integrated, preventing data loss and errors during the management process a Low cost Although Odoo ERP is regarded as high-quality management software, it includes a number of new technologies at a reasonable cost Because Odoo ERP is open source software, organizations may take advantage of freely available software libraries and save a lot of money on developing Furthermore, Odoo is unaffected by marketing and sales charges, which is why the cost of using Odoo is cheaper than that of competing management software In addition to saving money by using a utility program like Odoo ERP, businesses can save money on a variety of additional expenses Businesses may cut operating costs by using Odoo ERP software, such as human costs, maintenance costs, customer service costs, and marketing costs a Many useful functions Odoo software is not only suitable for a wide range of sectors, but it also proves to be more useful in the process of use Odoo software aids in the reduction of employee working time and the completion of tasks As a result, items are frequently completed on time, resulting in increased productivity Managers can immediately understand the status of the business's operations with this program a Odoo is easy to install Odoo is built on open source technology, allowing users to customize the application's features to fit their specific company needs The ease, versatility, and simplicity of Odoo software are only a few of its benefits Odoo is designed to be deployed quickly because it is created as a modular system Choose modules with relevant functionalities based on the business parameters of each company Overview P&G 2.1 Introduce about P&G 2.1.1 P&G P&G stands for Procter & Gamble is a multinational corporation specializing in consumer goods from the United States, headquartered in the center of Cincinnati - Ohio State  Company: The Procter & Gamble Company (P&G)  Established: 1837  Headquarters: Cincinnati, Ohio, U.S  Industry: Fast Moving Consumer Goods (FMCG)  CEO: Jon R Moeller  Brands with annual sales over $1 billion: Always, Ariel, Bounty, Charmin, Crest, Dawn, Fairy, Febreze, Gain, Gillette, Head & Shoulder, Olay, Oral-B, Pampers & Pampers Kandoo, Pantene, SK-II, Tide, Vicks  Business units: Baby, women's and home care products; Beautify; Health care; Grooming; Fabrics and home care  Website: https://pg.com/ Figure P&G Company The Procter & Gamble Company (P&G) is an American multinational consumer goods corporation headquartered in Cincinnati, Ohio, founded in 1837 by William Procter and James Gamble The group specializes in personal care and home care products Prior to the sale of the Pringles brand to Kellogg's, the group's product portfolio also included food, snacks, and beverages In 2014, Procter & Gamble Company (P&G) had sales of $83.1 billion On August 1, 2014, P&G announced that it was streamlining the company, removing and selling off about 100 brands from its product portfolio to focus on the remaining 65 brands that make up 95 % profit of the company A.G Lafley — the company's chairman and chief executive officer until October 31, 2015 — said the future of P&G will be "a simpler, less complex company with easy-to-manage leading brands and operate more” For the fiscal year 2018, Procter & Gamble Company (P&G) reported earnings of $9,750 billion, on annual sales of $66.832 billion, up 2.7% from the previous fiscal cycle Procter & Gamble's stock traded at more than $86 per share in 2017, and its market capitalization was valued at more than $221.5 billion in October 2018 Procter & Gamble ranked 42nd on the 2018 Fortune 500 list of the largest US corporations by total revenue 2.1.2 Business philosophy  P&G mission statement: “To provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”  P&G vision statement: “Be, and be recognized as, the best consumer products and services company in the world.”  P&G Purpose: Procter & Gamble quoted on its website, “We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come As a result, consumers will reward us with leadership sales, profit and value creation, allowing our people, our shareholders and the communities in which we live and work to prosper.”  P&G values: The values on which Procter & Gamble is operated is “integrity, leadership, ownership, passion for winning, trust.” Integrity:  We always try to the right thing  We are honest and straightforward with each other  We operate within the letter and spirit of the law  We uphold the values and principles of P&G in every action and decision  We are data-based and intellectually honest in advocating proposals, including recognizing risks Leadership:  We are all leaders in our area of responsibility, with a deep commitment to delivering leadership results  We have a clear vision of where we are going  We focus our resources to achieve leadership objectives and strategies  We develop the capability to deliver our strategies and eliminate organizational barriers Ownership:  We accept personal accountability to meet our business needs, improve our systems and help others improve their effectiveness  We all act like owners, treating the Company’s assets as our own and behaving with the Company’s long-term success in mind Passion for Winning:  We are determined to be the best at doing what matters most  We have a healthy dissatisfaction with the status quo  We have a compelling desire to improve and to win in the marketplace Trust:  We respect our P&G colleagues, customers and consumers, and treat them as we want to be treated  We have confidence in each other’s capabilities and intentions  We believe that people work best when there is a foundation of trust P&G Principles:  We Show Respect for All Individuals  The Interests of the Company and the Individual Are Inseparable  We Are Strategically Focused in Our Work  Innovation is the Cornerstone of Our Success  We Value Mastery 10  We Seek to Be the Best  We Are Externally Focused  Mutual Interdependence is a Way of Life 2.1.3 Logo P&G Shape and font of the P&G logo: Previous versions of the P&G logo included a circle with a bearded man with a crescent moon looking at 13 stars It became controversial when the company started circulating this logo as it reflected the horns and number of Satan's beasts As a result, the logo was discontinued in 1985 and the company lost millions of sales and its own brand due to these controversies The current version of the Procter & Gamble brand logo design is a simple design with the company's name in italics, capital lettering set within a blue rectangle Color of P&G logo: The blue color in the P&G logo design is a symbol of the excellence and reliability of Procter & Gamble products 11 Figure P&G Logo 2.1.4 Product of P&G  P&G products are popular in the market P&G products can now be found in almost all retail chains and trade centers across the country Some of the products that are very attractive to consumers include:  Baby Care: Pampers  Fabric Care: Ariel, Downy, Tide  Feminine Care: Whisper, Always, Tampax Tampons  Hair Care: Head & Shoulders, Pantene, Rejoice, Herbal Essences  Home Care: Ambi Pur, Febreze, Fairy  Skin & Personal Care: Gillette, Olay, Safeguard, SK-II  Oral Care: Crest, Oral-B 12 Figure P&G Product 2.2 Require businesses to use Odoo  Identify business needs This is the first step to help businesses consider their needs based on the company's entire resources If the business is micro-sized, the scope of activities is narrow, applying the software may be wasteful On the contrary, if the enterprise has a small and medium size, moderate number of customers, employees, products, etc., it is advisable to start going into the digital management process by software Also, make it clear what the business needs or doesn't need by working directly with employees Reducing unnecessary operations will help reduce software deployment costs  Budget and human resources 13 How much budget can your business allocate to apply an ERP system? If your budget is limited, you need to reduce and strictly classify the functional requirements that the departments put up Therefore, the spending budget needs to be properly weighed by giving viable options Enterprises often believe that recruiting programmers with 2-3 years of experience in building ERP systems can save costs However, in reality, if you don't have a qualified team, the opportunity cost and salary cost can be even higher than the cost of outsourcing  Plan your project carefully Plan the implementation in the most realistic and detailed way, ensuring that the business is always in control of what will have to be done and which individual project team members will be responsible for These are very basic in the execution of any project, not just an ERP project  Define a clear project scope and stay focused Changing scope in the middle is always a big risk for most projects When adding a deployment point, or a module, it means investing more resources and changing the project structure and plan If not managed well, it can lead to overlapping, affecting other jobs or more seriously, delaying the whole project Work completion progress Ensure the completion time of the required tasks from the system and optimize the working process, the time between production stages  Operator training The deployment does not stop after the system has been designed, configured and installed because the system cannot operate on its own, the end users include system administrators and operational staff Businesses need to be trained to use the system properly and most effectively The training needs to be taken seriously, the theoretical instruction must be attached to the practice right on the machine  Accounting in Odoo 14 With the uniform data linkage of the whole ERP system, the accounting module will have a tight, accurate and instant data inheritance from other parts of the enterprise, helping to maximize the productivity of employees Employees often help administrators and leaders always get accurate and timely information about the operation of the business 2.3 Difficult situation: 2.3.1 Difficulties - Difficulty in data management (orders, invoices, customer information ): There is too much data to be managed in an enterprise, including financial data, personnel data, and data about human resources customer information These data are often located in different departments and divisions, so they are often scattered and scattered in many places This means that it is very difficult to control information and data throughout the enterprise You may miss important information or not promptly capture and share urgent information in your business - Difficulty in controlling goods and inventories: With a large number of items of the same design, color, and variety, the control of inventory is costly in terms of costs, human resources, and costs time It is very difficult for managers to know how much inventory is left after each day, each week, and how to have a policy of importing raw materials or producing finished products accordingly - Difficulty in human resource management: having to assign the right people, assign jobs according to the capacity and strengths of each employee and monitor the work efficiency that that employee brings With the number of employees from a few dozen to several hundred people, if done manually, it will take a lot of time and human effort - Difficulty in planning production and costing materials: There are many orders to deal with Warehouses sometimes will not have enough products to deliver to customers If planning production and determining material manually, it will take a long time and have errors - Difficulty in entering data manually: A lot of data needs to be stored, so entering data manually will be very difficult, leading to errors and data loss 15 2.3.2 Solution  Odoo will help P&G deal with the above issues: - Synthesize data and information quickly and accurately: Data sources from departments will be centralized in a single database and easily shared between all departments based on the authorization feature Ensure synchronous, consistent and accurate data sources throughout the enterprise - Effective human resource management: automatically perform the following operations: human resource planning, recruitment, records management, labor contract management, evaluation, timekeeping, time management, salary, etc insurance…accurately and professionally - Strictly control inventory: help businesses control how many goods are left in the warehouse, where the goods are located, how much or less raw materials are left This helps companies reduce the material they keep in stock, adding more only when necessary All will help reduce costs, reduce the number of people needed, and speed up work - Planning quickly and accurately: Production planning, purchasing, raw material norms, are made easily, quickly and accurately 16 Case study 3.1 Case  The production line has many workers infected with covid-19 affecting the output Step 1: Human Resources Department announces the number of infected people Step 2: The human resources department records the number of workers still working, the number of people in contact with F0, monitors the number of days off and approves the worker's leave application Workers still working Moved to the line without workers Production of products Step 3: The sales department notifies the warehouse department to see the number of products in the order and the shortage quantity due to infection by workers at the lines Enough products: Dispatch products Ask customers to pay Accountants receive payment and issue invoices Finish Missing products: go to Step Step 4: The warehouse department will ask the production department to produce more products Step 5: The production department asked the Human Resources Department to send more workers overtime for the order Step 6: The production department receives workers for the shortage line and produces products sLack of workersGo back to Step 17 Figure P&G Process Business Case 3.2 Case  Material shipping is delayed and there is a shortage of inventory to fulfill orders Step 1: The production department receives the work order Step 2: The production department contacts the warehouse management department to check the quantity of raw materials in stock Step 3: The warehouse department checks the quantity of materials in the warehouse: 18 Sufficient materials: Unloading of raw materials Production department receiving raw materials to process products and stockpile finished products Finishing Lack of materials: Go to Step Step 4: The warehouse department will ask the purchasing department to find other additional materials Step 5: The purchasing department selects the supplier closest to the factory to deliver the goods on schedule and asks the supplier for a quote Step 6: Purchasing department makes an order Step 7: The supplier conducts delivery according to the order on time Step 8: Purchasing department checks the goods (goods = raw materials): Pass: Proceed to material warehouse and Payment Go back to Step Failed: Ask the Supplier to return the goods (Return to Step 7) 19 Figure P&G Process Business Case 20 REFERENCES Magenest (n.d.) Magenest Retrieved from WHAT IS ODOO? CONCEPT, ANALYSIS ADVANTAGES OF ODOO ERP SOFTWARE: https://magenest.com/vi/odoo-erp-la-gi-uu-nhuoc-diem-phan-mem-odoo/ Marketing Admicro (n.d.) Marketing Admicro Retrieved from What is P&G? Interesting facts about one of the largest FMCG corporations on the planet: https://marketingai.vn/pg-la-gi/#:~:text=P%26G%20l%C3%A0%20vi%E1%BA %BFt%20t%E1%BA%AFt%20c%E1%BB%A7a,trung%20t%C3%A2m %20Cincinati%20%E2%80%93%20Bang%20Ohio OBS Solutions GmbH (n.d.) OBS Solutions GmbH Retrieved from YOUR SUCCESS IS OUR PASSION: https://www.odoo-bs.com/ P&G (n.d.) Homepage of P&G Retrieved from Homepage of P&G: https://vn.pg.com/ Port Cities - the biggest Odoo partner in the world (n.d.) Port Cities - the biggest Odoo partner in the world Retrieved from ODOO ERP THE ONLY IT SYSTEM BUSINESS NEEDED: https://portcities.net/vi/he-thong-erp-odoo 21 ... 12 Figure P&G Product 13 Figure P&G Process Business Case 18 Figure P&G Process Business Case 20 TOPIC: P&G BUSINESS PROCESS Odoo Overview 1.1 What is Odoo ? Fabien... Product 2.2 Require businesses to use Odoo  Identify business needs This is the first step to help businesses consider their needs based on the company''s entire resources If the business is micro-sized,... needed, and speed up work - Planning quickly and accurately: Production planning, purchasing, raw material norms, are made easily, quickly and accurately 16 Case study 3.1 Case  The production line