TRUNG TAM HO TRCT HOC TAP ThU VIEN TRl/ONG CAO DANG SU" PHAM QUANG TRI LTNG DUNG CONG NGHE THONG TIN TRONG HOAT DONG THU" VIEN v o l Sit HO TRO CUA DU AN PHAN LAN ThS Ho Tung Vtnh ThS Pham "nij Trinh[.]
TRUNG TAM HO TRCT HOC TAP - ThU VIEN TRl/ONG CAO DANG SU" PHAM QUANG TRI LTNG DUNG CONG NGHE THONG TIN TRONG HOAT DONG THU" VIEN v o l Sit HO TRO CUA DU AN PHAN LAN ThS Ho Tung Vtnh - ThS Pham "nij Trinh TrUdng Cao ding SU pham Quing Tri hi§n IUdc phit trien kinh te xa hpi 20112020 ciia Vi|t Nam y§u cau nang cao chat lUPng giao due toin dien Hien tai, Chfnh phii Viet Nam cd Chi thj, Nghj quyet, Bp Giao due v i Dao tao Viet Nam cd ChUdng trinh hinh dpng de ddi mdi cin bin, toan dien giio due Viet Nam dd nhan manh doi mdi ndi dung, ehUdng trinh, phUdng phip day hpe, day manh Ung dung eong nghe thdng tin (CNTT) v i sir dung da phudng tien day hpe, gan dao tao vdi thi trUdng lao ddng C Khoa hoc cdng nghe phit trien manh me va anh hudng trUe tiep den t i t c i cic ITnh Wc cua xa hpi, dau tU phat trien khoa hpe cdng nghe la diu tu eho sy' phat trien ben vuhg Do dd, qui ti'inh ddi mdi giio due ciia Nha trUdng phai ddng nghTa vdi qui trinh ddi mdi hoat dong cita Trung tam Ho trp Hpc t i p - ThU vien (Tmng tim) dd hdp t i c quoc te eung I i ed hpi de phit trien v i Ung dung khoa hoc cdng nghe nham thoi man tot nhit nhu cau sir dyng tn thire, thdng tin eua giing vien (GV) va hpe sinh sinh vien (HSSV) nha trUdng 'nii/c tiin Ung dyng CNTT tai Trung t i m H S trp Hoc t^p - ThU vien TrUde nim 2009, Trung t i m co von tai lieu phue vu ban dpc phan Idn I i sich in an, bao - tap chi, thiit bj CNTT mdi chi cd 02 may vi tinh chii yeu d^ cin bp thU vien nhap v i luti trti' dii' lieu sich cQng nhU xU ly cic cdng tie hinh chinh khie ciia Trung tam gom cic hoat dpng trUc tuyen: gidi thieu tai lieu theo chii de; thit thuat hoe tap; chuyen mue ho trp hdi dap va yeu eau eac dich vu ciia Trung t i m ; cung cap t i i lieu dien tir Ii giio trinh eung nhU tai lieu tham khao cita timg nganh dio tao nhi trUdng; gidi thieu den ban dpc danh mue giio trinh va tai lieu tham khio cic nganh; dia chi cac trang bio - tap ehi dien tir, cic trang web dien tir ciia thu vien nUde cung nhu nUdc ngoai; muc tra cUu tai lieu tn/c tuyen Opac da gdp phan 6Wa Trung tam den gan hdn vdi ban dpe nha trUdng cung nhU cong dong thU vien nUde Ke hoach dUa cae thdng tin, cap nhat eic tai lieu dien tir len trang web dUde cin bp Trung tam dang tit deu dan theo tuan va ed chu de cu the; 125 tin thit thuat hpc tap, 441 t i i lieu dupe gidi thieu tren trang web Trung tam, 140 tin ve nghiep vu thu vien va ehii de cac le, 500 t i l lieu dien tU cho tat c i cae nganh dao tao nha trUdng Cac myc tren trang web Trung t i m da nhan dUpc sU quan tam eiia ban dpe vdi lUdt truy cap kha Idn, tU vai tram den may chuc ngan lUdt truy cap eiia ban doc imi iAMvt 'i-f ^ / Brffll ; -vi.:' Tir nim 2010, dUpc sU ehi dao cua lanh dao nhi trUdng v i de dip img nhu a u phit trien eiia he thdng thU vi^n nUdc, Trung tam da eai ti?n timg bude img dyng CNTT de xiy dyhg va phit b-ien tiSn 6Sn thU vien dien tir, Trang web T?p chi THI/ VlfN VlfT NAM 3(47) ; MITI Trang web Trung tam 57 Cdng t i e tuyen truyen gidi thieu ciia Tmng tam khdng chi to chiTe dUdi hinh tJiUc trien lam gidi thieu tai lieu, soan thU mye theo chii de, hpi nghi ban dpc ma cdn gidi thieu t i l lieu v i bai trich tap chf tren trang web, qua e-mail Phan mem quan ly thu vien eung dUde trien khai, ed sd du' lieu sich ciia Trung tam kha phong phii vdi hdn 80.000 bin sach dUpe can bp lap ke hoach thUe hien bien mue va danh so ding ky c i biet theo chuan nghiep vu, thUc hien ma vach tai lieu khoang 6.000 ban sich, bUde dau tao dieu kien de sinh vien (SV) trUdng co the tra citu tai lieu mpi luc, mpi ndi ciing nhU gdp phan ho trd cin bp thUvien cdng tie quan ly t i l lieu eua Trung tam Trong tUdng lai, kho dtr lieu hoan thien, thii tuc mUdn t r i se giam bdt eae hoat dpng thii cong, nang eao chat lupng phyc vu ban doe •MLWE 1W gV IK ,,, ,U khai thac va ban quyen Idii hUdng den xay duhg mdt thU vien dien tit thi Tmng t i m timg bUde i ^ img dyng CNTT ti-ong cdng t i e hjyen tmyen, cdng t i c ban dpe, hoat dpng chuyen mdn nghiep vu, mac dii cdn phai ddi mat vdi nhieu thir thach, khd khan ve trang thiet bj Digu ddi hoi phai cd sU quyet tam eung nhU sU cpng dong trach nhiem eiia nhi trUdng v i Trung tam Tang cUdng Cfng dung CNTT cac hoat dpng cua Trung tam Ho trd Hoc tap ThU vien vdi sU ho trd hdp tac ciia di^ an Phan Lan - DU an Boost (Building open opportunities for students and teachers) ^ Vdi mue tieu phit trien giio dye, dU i n Boost tao cd hpi md eho SV v i GV chinh phii Phan Lan hd trp vdi sU tU van eiia eac chuyen gia Phan Lan den tir trUdng dat hpc Jamk, Hamk cung nhU sU hdp t i c ciia trUdng Dai hpe SU pham Hue, Oai hpc SU pham Ky thuat Tp HCM da gdp phan tao ed hpi hpe - day md cho SV v i GV TrUdng Cao dang SU pham Quing Tri Trang web tra c^ tn/c tuyen Opac Trung tam eo t o i nha 03 tang dd 02 tang dUde sU dung de thUe hien cic hoat dpng ciia thu vien truyen thdng - mUdn tra sach, bao tap chf, 01 tang sU dung cho cie hoat dpng ve iTng dyng cong nghe hien dai vdi eac phdng ehUe nang: phong nghe nhin, phong nghien eUu ciia can bo, GV, phdng hot thao Tuy nhien thiet bj da phUdng tien eho eac phong chUa dddc dau tu Day cung la mot khd khan Idn doi vdi eong tac phyc vu ban dpc eiia Trung tam Tai thdi dle'm nay, mac dii Trung tam da ed 04 may vi tfnh de can bp thu vien thUe hien tot eong t i c cita minh, 02 may vi tinh phue vu ban dpc tra ciru tai lieu trUe tuyen, 05 may phyc vy ban dpc nghien ciTu hpc tap nhuhg van ehUa dii de dap utig nhu cau eiia ban doe tai Trung t i m Xem xet ve khia canh kien true, tang cd sd ky thuat; kho dLr lieu sd, cie van de bao quan, Cac chuyen gia Phan Lan den tham Trung tam DU i n Boost khong nhuhg gop phan eii thien nang lUe eiia GV dua tren nhi/ng kien thii'e va ky nang thu dUdc dU an m i edn ho trd viec hpe eiia SV thong qua mdi trUdng hpc tap da dang ma Trung tam la mpt nhuhg m6i trUdng nhan dUde nhieu sUquan tam dau h/ciia dU i n ve ea cd sd vat chat lan phUdng thiTc tS chirc da dang hoat dpng phue vu ban doe Do khong nhu'ng la dau tU trang thiet bi CNTT mi cdn ho trp xay dUng kho t i i lieu sd phyc vu ban dpc Thing 12 nam 2013, Trung tam da nhin d u ^ su dau t u tir dU an ve cac thiet bj CNTT: 22 laptop, 17 desktop, ban ghe, 10 miy tfnh bang, 01 projector, 01 UPS, 22 bp winS-i-office 2013 bin quySn, 02 miy scanner, t n phit wifi Vdi cic thiet bj ma du i n trang cap, Trung tam da xay dUng dupc phdng nghien diu hpc tap ciia HSSV v i phong nghien cihi eiia GV tien nghi Pfidng nghien cOv hgc tap cua GV HSSV Cic thiet bi ma dU an da hd trp, Trung tam dang tien hinh lap rip, cii dat va xiy duhg npi quy, quy djnh de phyc vy GV v i SV nhi trUdng hpc tap, nghien ciTu Cie thiet bj CNTT dupe du i n trang b| hau het mang tfnh di dong nhu miy ti'nh xieh tay, miy tfnh bing, se gop phan phyc vy ban dpc sU dyng mpi ndi va tao dieu ki§n d^ cin bp, GV, SV ho trd Trung tam vi§c xiy duhg t i i lieu sd, GV va SV cd the sir dung thiet bi (miy tfnh bang, laptop) niy de luu tri/ t i i li§u sd (audio, video, bai giing dien tiJ' ) tham gia hoc tap thuc te, thUe t i p tai ndi lim viec He ttiong cie thiet bi CNTT tai Trung t i m ed th^ di chuyen va chii dpng hinh thUc phue vu: SV ed the di chuyen cae hoat dpng nhdm, cd the tao hoat ddng bin trdn t i p the cung nhu hoat ddng Idp hpc i o eiia SV Theo tinh than cua dU i n Boost va xu the phat trien giio due, doi m ^ phUdng thUc day - hpc trd nen bii'e thiet, iihg dung CNTT de thay ddi phUdng thUc dio tao theo tinh than day hpe tn/c tuyen e-learning, m-learning ddi hdi thu vien cung ed sU chuyen bien ve each thirc phue vu ban dpc theo hudng dien tU Tai lieu eung cap cho ban dpe khdng ddn gian la nhuhg an pham m i edn Ii nhi/ng xuat ban pham dien tU da nganh Xuat phit tU nhu cau do, du i n Boost da lap ke hoach trien khai xiy dUng kho dU lieu so cho thU vien nhi trUdng Nhiem vu se dupe trien khai nam 2014 Thiet bj scanner ma dU i n dau tu gdp phan tao dieu kien de can bd thU vien xay dyhg ke hoach sd hoi tai nguyen cua Trung tam, hinh thinh kho du' lieu sd phyc vu nhu cau day hpc eiia GV v i SV ciia nha trUdng Djnh hudng Ung dung CNTT hoat dong cua Trung tam Ho trp Hoc tap ThU vien ThU vien ddi mang sU menh gan lien vdi tri thUc, luon ddng hanh ciing ngUdi, md mang tarn nhin, phat trien khoa hpc, bao ton va phit huy van hoi Ooi vdi xa hpi hpe t i p va nhjp dp phat trien nhanh chong eiia khoa hoc cong nghe nay, dac biet la CNTT mang lai hieu qui vUPt trdi ve cong tae ban doc ciing nhU eong tic chuyen mon nghiep vu thU vien Tuy nhien, Ung dyng CNTT hoat dpng thU vien phii hpp vdi thUc trang ciia Trung tam mdi phit huy tinh hieu qui, mang lai chat lupng uhg dung eao eung Ii van de Trung tam can quan tam Do dd, Trung tam da xic djnh mot sd mat can die biet quan tam uhg dung CNTT: - Da dang hoa phUcJng thUc phue vy, die biet I i phat trien manh hinh thUe phyc vu true tuyen; phit trien kho tai lieu sd, tao cd hpi de lien ket chia se di/ lieu so vdi tai lieu so cua eac thU vien nUdc; cac dich vy trUc tuyen tren trang web dip irng nhanh chong va chat lupng nhu cau ve thdng tin, dat mua tai lieu, dang ky mUdn va gia han tai lieu true tuyen ,; hdi - dap trUe tuyen, giai dap nhuTig van de thac mac ve each sU dung thU vien ; iTng dung CNTT cac hoat dpng tuyen truyen thU vien Xem tiep tang 56 Sinh vien hgc nhdm tg/ Trung tim T?p chi THI/ V I | N VlfT NA 3(47) 59 hoae khdng dWdc i p dung ed hieu qui ThUdng sau ehu ky nim, to chiTc ehimg nhan se tien hinh dinh gia lai toan bp HTQLCL eua nha trUdng de cap lai giay ehimg nhan BUdc 8: Duy tri he thong chat IUdng sau chu'ng nhan Sau khac phue cae van de cdn tdn tai phit hien qua danh g i i chiihg nhin, nha trUdng se tiep tuc tri va cai tien cac hoat dong dap uhg yeu cau ciia tieu chuan v i khdng ngimg eai tien he thong, nang eao hieu qua hoat ddng ciia trUdng ndi chung v i TV ndi rieng TAI UEU THAM KHAO Bo Khoa hpc va Cdng nghe TCVN ISO 9000:2005 - He thong quan ly chat lUpng - Cd sd va tUvutig.-H., 2005 quality standani in higher education institution libranes Nxb Spalnish : Barcelona University, 2007 - 28 tr TRUNG TAM H TRO HOC TAP 77ep theo tang 59 - Ho trp ban dpc sU dyng chat IUdng, an toin v i kjp thdi cie thiet bj CNTT cita Tning ^ m cung nhu tiiiet bi dU i n Boost trang cap - LTng dung Google Drive de thUdng xuyen khao s i t ban dpc ti-Uc tuyen, lay y kien ve cong tie bo sung tai lieu, thit phue vy eiia cin bp thu vien, ve phUdng thiTc to chirc hoat ddng thU vien de Trung tam dieu chinh va to ehu'c quin ly phue vu phu hdp, hieu q u i hdn - Tin hpc hoi cong tie quan ly: quan ly ban dpc, tai nguyen, eac hoat dpng phue ban dpe, thdng ke bao cio dinh g i i chat IUdng phue vy eung nhu nhu cau sU dung Trung tam Bo Khoa hpc va Cong nghe TCVN ISO 9001:2008 He thong quan ly chat IUdng - cac yeu - Tiep tuc trien khai cong nhi/ng hoat cau - H., 2008 - 63tr ddng m i dU an Boost ho trd nam 2014, tao Ha Van Hoi Ap dung he thong quin ly chat IWdng theo tieu chui'n quoc te tong eic doanh mdi quan he tot de nhan dUpe sU quan tam eiia nghiep kinh doanh dich vu - U: BUu Dien, 2006 - cae dU i n phat trien thU vien khae - Cin bp Trung tam khong ngUng hpc tap va 284 tr nam bat xu hudng phat tnen eiia cdng nghe de Le Anh Tuan, Minh DuTc ISO 9000 tii lieu hWdng dan thWc hien - Tp Hd Chf Minh; Nxb Tre, utig dyng va doi mdi each thiTc lam viee c i nhan, gdp phan nang cao hieu qua hoat dpng eua Trung 2006 - 423 tr Phan Thj Thuy PhUpng Ling dung HTQLCL tam ISO 9000 tai ThW vien Dai hgc Nguyen Tat Thanh : Ket Iuan Luin van thae sT khoa hpc ThU vien - Tp HCM, Nhd sU quan t i m cua lanh dao nha trUdng, sU 2011 hpp t i e dau tU phit trien cita chfnh phii Phan Pho DUc Tru, Pham Hong ISO 9000: 2000 Lan, Trung tam da cd nguon cd sd vat chat gidi thieu chung, giii thich vi hWdng dan ap dung, tot de Ung dyng tin hpc vao hoat dpng, phyc vu hWdng dan xiy dWng he thong tii lieu, danh gia he tot hdn nhu cau hpe tap mpi lite, mpi ndi cua ban thong quin ly chat IWdng, mot so van bin mau - H: dpc, dap Ung xu hUdng doi mdi giao due cung Khoa hoc Ky thuat, 2002 - 522 tr nhu gop phan nang cao chat lupng dao tao eiia Martin, Carina Rey The use of ISO 9001 nha trUdng ... thU vien phii hpp vdi thUc trang ciia Trung tam mdi phit huy tinh hieu qui, mang lai chat lupng uhg dung eao eung Ii van de Trung tam can quan tam Do dd, Trung tam da xic djnh mot sd mat can die... eong tac phyc vu ban dpc eiia Trung tam Tai thdi dle''m nay, mac dii Trung tam da ed 04 may vi tfnh de can bp thu vien thUe hien tot eong t i c cita minh, 02 may vi tinh phue vu ban dpc tra ciru... utig nhu cau eiia ban doe tai Trung t i m Xem xet ve khia canh kien true, tang cd sd ky thuat; kho dLr lieu sd, cie van de bao quan, Cac chuyen gia Phan Lan den tham Trung tam DU i n Boost khong