Parent Portal Users: Setting up Your Account Rollins College Students may provide Parent Portal access to parents/guardians as desired by logging into FoxLink Once the student provides access, the parent/guardian needs to set up an account in order to access the student information Important Notice: It has come to our attention that certain email providers have security features that will disrupt this process If you not receive any email messages after your student has set you up, or you receive the email but the embedded link does not work, your providers’ security features are most likely causing this behavior Please contact your email provider to see if these features can be adjusted, or use another email address from a different provider like GMAIL Student User Prerequisite: The student sets you up as a parent portal user by following these simple instructions: Student Parent Portal Instructions Parent/Guradian User Instructions: You will then receive an email This email provides instructions and a one-time link and password needed to set up your access.: Subject: New Rollins College Parent Portal Account Sample link and PIN Do not use 2 Follow the instructions in the email to set up your account A Click on the Action Link provided within your email message The page below appears B C D E Type your email address For the Old PIN, use the Temporary PIN (provided within your email message) Type and validate your new PIN Click Save to complete the initial setup The final step in the set up will bring you to the Student Information Access page Read the instructions for important information You should now see multiple tabs: • Profile (Your information) • Student Name Note: If you have more than one student granting you access, make sure they each use the same email You will see a tab for each student that authorizes access for you Complete the profile filling in the required fields if necessary Click the Save button Click on the student’s name to see the list of web page links the student has authorized Click on a link to view the student’s information Each link will open a new browser window with this message ***You are viewing Student’s Name information*** When you are finished viewing the information close or exit the browser window How to change Parent Email Address Follow instructions on Rollins Parent Page to log into Parent Portal using your old email address Once logged in, your profile page will be displayed Enter your new email address in the Home E-Mail Address field Click Save An email will be sent to your old email address allowing for the cancel the change in case of an error 5 An email will also be sent to your new email address to confirm the change of address Click the link in the confirmation email to complete the email update process You will be taken to the Parent Portal login page Use your new email and your existing password to log into the portal