Introduction to the research at of Bac Giang Mineral Joint Stock Company
Reasons for choosing this topic
In today's competitive market, businesses must establish a strong presence to thrive, which necessitates a workforce that is young, dynamic, skilled, and creative Consequently, human resource training is essential for aligning with the organization's strategies and objectives This training not only equips employees with professional skills but also represents an investment in their development, fostering a supportive work environment As a result, motivated employees contribute to the long-term sustainability and competitiveness of the enterprise.
Researching Bac Giang Mineral Joint Stock Company reveals that human resource training is crucial for the company's growth In recent years, advancements in science and technology, along with investments in enhancing working conditions, have contributed to a decline in occupational accidents among the workforce.
The mining sector is fraught with potential risks, including accidents from open-pit mining such as collapses, landslides, and exposure to hazardous conditions like muddy water, explosive gases, and coal dust Occupational diseases and health hazards, including those related to coal dust, metal exposure, poor labor posture, and insufficient oxygen and light, pose significant threats to worker safety The lack of adequate training programs exacerbates the risk of occupational accidents, leading to injuries for workers and financial losses for businesses To address these challenges, I propose the project “Improving the Training Program for Workers at the Bac Giang Mineral Joint Stock Company” aimed at enhancing job quality and safety for employees.
Introduction to Bac Giang Mineral Joint Stock Company
2.1 About Bac Giang Mineral Joint Stock Company
Name of the company: Bac Giang Mineral Joint stock company
Head Office: Tan Dinh Commune, Lang Giang District, Bac Giang Province
Website: http//www.khoangsanbg.com.vn
Certificate of Business Registration No 2003000009 issued by Department of Planning and Investment of Bac Giang province on 27 October 2006.
Legal representative: Ha Van Hoe – position: CEO
Bac Giang Minerals Joint Stock Company, originally known as Barium Chemical Enterprise, was founded on January 1, 1964 With over 40 years of growth and evolution, the company has consistently embraced innovation in its production and business practices, particularly following the shift from a subsidized economy to a market-driven approach and subsequent changes in ownership.
From state-owned enterprises to joint stock companies in 2004, they are: to shift production from barium-based chemicals to mining, buying, selling, processing minerals and diversifying products.
Main activities Exploiting, processing, trading, exporting minerals
Producing, trading brick and mortar, cement, building materials, chemicals, fertilizers, etc.
Construction of civil, industrial, irrigation
Consultancy, design, construction of industrial, commercial, transportation, irrigation
Export and import company trading
Department of Planning và Đầu t
Departmen t of O-A Board Of Management
Figure 1: Organizational chart of Bac Giang Mineral Joint Stock Company
2.3 Financial statements and business results
Financial statements for the latest 3 years
Income statement of the last 3 years Total revenue 140,800,645,165 115,986,770,258 75,380,662,286
Table 1: Financial statements and business results of Bac Giang Mineral Joint Stock
Over the past three years, the company's business results have shown a downward trend, with profit after tax decreasing from 665,809,834 VND in 2015 to 608,048,066 VND in 2017, following a slight increase to 672,649,587 VND in 2016 This decline can be attributed to significant changes in the Vietnamese mineral market, driven by government policy adjustments regarding taxes and charges, which have notably impacted consumer behavior and perceptions.
2.4 Analyzing SWOT of Bac Giang Mineral Joint Stock Company
- The product has replaced the normal
- Large construction projects are about to be implemented
Modern equipment is available in the market
- The stagnated real estate market
- Risk of exchange rate and the progress of importing raw materials for investment abroad
Research implementation
Objectives of research
This research was carried out for many objectives as following:
+Applying the specialized knowledge from my university to the real working environment and completing the final practical report effectively.
+ Finding out the company’s information and identifying the factors impacting on improving the training program for workers at Bac Giang Mineral Joint Stock Company
Enhancing the training program for employees is essential for equipping them with the necessary knowledge and skills to meet job requirements By implementing effective solutions, companies can boost worker efficiency and productivity, ultimately contributing to overall organizational growth and success.
Status of improving the training program for workers at Bac Giang Mineral
2.1 Interviewing with Mr Hung - Deputy Director
For the purpose of collecting the information and finding out more about status of improving the training program for workers at Bac Giang Mineral Joint Stock Company,
I decided to conduct two quick interviews, the first interview with Mr Hung – Deputy
Director, the second one with Mr Hoa Head Of Organization And Administration with the desire to get viewpoints from them The first interview with Mr Hung is as follows:
To assess the demand for worker training at Bac Giang Mineral Joint Stock Company, the company utilizes its training strategy, which identifies training needs based on specific duties, tasks, and the required qualifications and skills.
In the mining industry, workers in specialized roles such as drilling, blasting, and maintenance must obtain certification prior to employment, representing about 10% of the workforce The remaining employees perform general tasks like ore washing and coal digging, with the company providing necessary training tailored to each position Workers seeking professional development must submit requests to management for approval If approved, the company covers full tuition and salary during training, provided the worker commits to a specified duration of employment post-training Conversely, if workers are not sent to the training center, the company will subsidize 50% of the tuition and salary, depending on individual circumstances.
The Bac Giang Mineral Joint Stock Company recognizes the need for training in response to advancements in technology and equipment By assessing these practical changes, the company develops training plans aimed at enhancing worker skills, ensuring employees can effectively understand and adapt to the evolving operational landscape.
In addition, the demand for training at the company was determined once a year for the employee who worked in the important positions.
Bac Giang Mineral Joint Stock Company employs on-site training methods for its workers, as this approach aligns well with their production and business needs This training strategy not only reduces costs but also leverages the expertise of long-term employees who mentor new hires directly in the workplace.
Bac Giang Mineral Joint Stock Company provides comprehensive training for its workers, focusing on essential skills and techniques to enhance job performance The training program includes vital knowledge on labor safety and fire prevention, as well as retraining for employees when salary levels increase or when there are changes in technology and organizational structure Additionally, the company offers training for new hires to ensure they are well-prepared for their roles.
2.2 Interviewing with Mr Hoa - Head of Organization and Administration of Bo Ha Coal Exploitation Enterprise (A member unit of the Company directly employing laborers in mines mining)
In a recent interview with Mr Hoa, Head of Organization and Administration, it was highlighted that the company prioritizes the training and development of skilled workers to enhance technical proficiency Due to a significant workload, the company frequently recruits new employees, necessitating comprehensive training programs conducted on-site Upon completion of these training sessions, the Human Resources department evaluates the employees' job performance Additionally, the department formulates a cost plan and training curriculum, which requires temporary approval from the company Notably, many workers lack proficiency in modern technology for mineral exploitation, prompting the company to enlist qualified personnel to mentor those with limited skills, thereby improving their capabilities.
In recent years, the company has implemented various training programs for employees, including technical training, on-site safety and security training, and specialized skill development Additionally, the company promotes self-study by allowing workers time off to enhance their knowledge and skills This approach has become common among many employees today, although the company only provides incentives to those who demonstrate strong performance and achieve positive results.
General assessment of training for workers at Bac Giang Mineral Joint Stock Company
The company does not maintain a list of employees participating in its training programs Instead, when training for specific professions is conducted by other units, the company sends its workers to those external training sessions.
3 General assessment of training for workers at Bac Giang Mineral Joint Stock Company
Bac Giang Mineral Joint Stock Company recognizes the significance of employee training in enhancing human resource quality The company has actively engaged in facilitating training programs and has achieved notable results in this endeavor.
The company has prioritized practical production and business needs to identify training requirements, resulting in enhanced knowledge and skills among workers Following their training, employees have effectively applied their newly acquired skills to the company's production processes Consequently, this focus on human resource training has significantly improved the efficiency of production activities.
+ In determining the demand for training of workers, the company also accepts the worker’s wishes to be trained and makes the training plan for them.
In recent years, the number of trainers has risen significantly, leading to an increase in training costs Despite this, the company remains committed to encouraging and motivating its employees to engage in corporate training programs.
The company primarily assesses training needs based on its annual production and business plans, which means that any unexpected changes in business conditions may lead to a reliance on enterprise analysis rather than a focus on individual worker needs.
The training objectives set by the company lack specificity, making it difficult to establish a clear connection between the training goals and the actual outcomes of the program.
The annual training plan remains undefined, particularly regarding the allocation of human resources This lack of clarity poses risks, as other tasks may hinder the training process Issues such as inadequate classroom preparation and the use of outdated or damaged learning tools can disrupt and significantly slow down the training efforts.
The company's training budget is currently unfunded and relies on a small portion of its profits, which are limited due to the need to align the annual budget with business capabilities As a result, many training plans are often not fully implemented or are scaled down, leading to a decrease in training quality.
The selection process for teachers often lacks rigor, leading to significant shortcomings In many cases, company teachers are chosen by managers without clear criteria, while external educators selected by educational institutions may not align with the company's specific needs.
Many trained workers lack certification, and the effectiveness of training programs remains questionable Additionally, the evaluation of training outcomes is not scientific or transparent, relying solely on the subjective assessments of instructors without any established indicators or quantitative evaluation systems.
Recommendations about improving the training program for workers at Bac
After an insightful interview with the Deputy Director and Head of Organization Administration at Bac Giang Mineral Joint Stock Company, I gained valuable insights into the ongoing efforts to enhance the training programs for the company's workforce Based on this understanding, I would like to propose several solutions to further improve this area.
Completing the training plan and determining the training demand for workers of the company
First of all, it is necessary for the company to complete the analysis of work The company can use the following methods to analyze the job:
The observation method involves researchers systematically observing and recording the activities of individual workers or groups during their tasks This approach allows training cadres to carefully monitor job performance and identify all necessary steps to ensure effective task execution.
The interview method involves training cadres conducting interviews with workers after observation to assess job performance and identify challenges faced in their roles This process includes recording the gathered information for further analysis.
To enhance job performance evaluations, the company must adopt a more scientific approach that encompasses not only the results of workers' performance but also critical factors such as skills, work level, and attitude This comprehensive assessment will provide a clearer picture of employee contributions and areas for improvement.
To effectively address employee training needs, the company should assess demand based on worker preferences by creating and distributing a training needs questionnaire Once completed by employees, the responses will be collected and forwarded to the human resources department The compiled data will then be submitted to the Board of Directors for approval.
Completing steps in the worker training process
+ Identifying the specific training objective and strategy
Workers can assess their current work environment, but the company's training objectives are currently too broad across all courses To enhance effectiveness, the training goals need to be more specific and aligned with the needs of the workforce.
Training objectives should be measurable, achievable, and aligned with the company's needs based on identified training gaps For short-term goals, the company aims for 100% of employees to receive salary increases per state regulations and to pass their exams Additionally, the company will focus on upgrading job performance in line with training levels Over the next three years, the long-term objective is to ensure that all employees participate in training programs that enhance their skills, knowledge, and technology Furthermore, unqualified workers will have opportunities to enroll in 80 short-term or long-term training courses, depending on their task completion, to improve overall performance.
+ Choosing the correct trained object
When selecting individuals for training, companies should prioritize candidates who align with both short-term and long-term workforce requirements, as well as the specific needs of their production and business activities It is essential to consider the aspirations of employees seeking skill enhancement, as their motivation can significantly boost training effectiveness Utilizing job analysis results and employee performance evaluations will ensure that the selection of training participants is precise and directly contributes to the company's business development goals.
+ Improving the quality of trainers
When choosing trainers, companies should consider not only their qualifications and experience but also their moral qualities and health, as these factors contribute to effective teaching Additionally, it is essential for the company to allocate sufficient funds and implement appropriate policies that motivate teachers, such as offering encouragement, salary increases, and rewards for outstanding performance.
+ Diversifying the types of training and training programs.
To enhance employee training, companies should focus on practical scenarios like equipment malfunctions and machinery issues This approach enables trainees to engage with real-life situations, fostering more adaptable and proactive problem-solving skills.
+ Using the funding source effectively
Accurately assessing the total cost of training is crucial when implementing a training program This involves analyzing the costs of training courses with a focus on long-term objectives to ensure precise calculations for each specific year and designated time frames.
The company should establish a dedicated fund for ongoing training programs, as they are conducted regularly A well-executed training initiative can significantly enhance the company's production efficiency and overall business performance.
Improving and expanding the training content
In the training programs, the company should conduct the educational activities for workers to see the good traditions, the strengths of the company (Trainingtoday
To foster a productive work environment, it is essential to educate employees about the industry's challenges and the company's expectations for high productivity, quality, and efficiency This awareness not only helps them appreciate their roles but also reinforces their contributions to the company's growth Furthermore, training programs should focus on enhancing essential skills, including technical, interpersonal, and cognitive abilities, to ensure a well-rounded workforce.
Creating motivation for workers to maintain the high quality human resources for the company
To effectively motivate employees, companies must align job roles with individual abilities post-training and foster an environment that acknowledges and respects their contributions By enhancing employees' awareness of their value, organizations can encourage active participation in training and cultivate a positive work attitude Ultimately, creating a motivating atmosphere will inspire workers to be more energetic, engaged, and committed to their personal and professional growth.
Therefore, monthly the company should reward for workers who complete the task well.
To foster a collaborative work environment, companies should encourage employees to support one another It is essential for managers to focus on training their team members, providing guidance and motivation in their daily tasks Additionally, offering opportunities for employees to implement their training knowledge in real work scenarios is crucial for their development and engagement.
Here is a training program that I made for workers Objectives of the training program
+ Improving the professional skills and knowledge for workers + Helping workers to understand about the regulations of the site, labor safety and security on the site.
+ Stimulating the company to make the proper training program for workers
The training subject 100 workers of Bac Giang Mineral Joint Stock Company The training program Training methods:
+ Lectures: Head of Technical Department, Head of Human Resources (including teaching assistants)
● For the knowledge of labor safety and security on the site:
- 70% of program: Lecturer guides and shares the safety and security regulations on the site.
- The remaining 30% of program: workers participate in doing the test prepared by lecturer
- 50% of program : Lecturer instructs and share the professional skills and knowledge when working, answers the questions of workers
- The remaining 50% of program: workers take part in practicing at their working environment.
Training time + The training course runs for 2 days with duration: 16h
Case study
During a visit to Bac Giang Mineral Joint Stock Company, I observed a worker who had sustained a serious hand injury while handling rocks He promptly notified the director and his family, leading to his swift transfer to a nearby local medical center for treatment.
I visited the local medical center to see him, and he was feeling better When I inquired about his injury, he admitted it was his fault for not wearing personal protective equipment, like gloves and glasses, while working with rocks He explained that he had lost these essential items two days prior, which led to small rocks and stones injuring his hands during work.
After recognizing the safety concerns at Bac Giang Mineral Joint Stock Company, I met directly with the director to discuss the inadequate personal protective equipment for workers I emphasized the importance of retraining all employees on safety regulations, not just those who had been injured, and advocated for the provision of additional protective gear The director acknowledged these issues and subsequently implemented a comprehensive safety training program, equipping workers with the necessary protective equipment to enhance their safety on the job.
Evaluating the research
Mistakes committed and solutions reminded
During my initial days at Bac Giang Mineral Joint Stock Company, I felt anxious about my responsibilities due to the unfamiliar working environment Everything was new, from the people to their roles, which made it challenging for me to perform my job effectively Fortunately, the company director took the time to engage with me daily and introduced me to each department This support helped me acclimate to the workplace, boosting my confidence and enabling me to tackle my assigned tasks with greater assurance.
During my initial days as an intern, I was unaware of the company's working hours and left early while others continued working However, the head of organization and administration kindly informed me about the official start and end times Since then, I have diligently adhered to the company's schedule.
Using my mobile phone while working created distractions for my colleagues, prompting them to advise me to stop Recognizing the impact of my actions on those around me, I decided to prioritize my tasks and eliminated phone usage during work hours.
Contribution for the company
Interning at Bac Giang Mineral Joint Stock Company has been a valuable and engaging experience During my time there, I undertook various tasks that enhanced my skills and knowledge in the field.
During my time at the Department of Organization and Administration, I assisted staff with daily tasks, including typing, data collection, report preparation, and reviewing training-related documents Additionally, I received essential materials about the company's products and the mineral production and exploitation process, which deepened my understanding of their operations.
After gathering information and reviewing relevant documents about the company, I conducted two interviews with the deputy director and the head of organization and administration These discussions provided valuable insights into the current status of the training program aimed at enhancing the skills of the company’s workers.
+ Besides, I focused on the results that I had analyzed, and then give the proper recommendations for the company to enhance the training program.
During my visit to the worksite, I closely observed the activities and environment of the workers This firsthand experience allowed me to identify key areas for improvement, leading to the development of more effective training programs tailored to the needs of the employees.
Knowledge and experiences gained
After three months as an intern, I gained valuable insights into the company's work environment and activities, as well as a clear understanding of the roles within each department, particularly in organization and administration.
I had the valuable opportunity to apply my university-acquired knowledge and skills in human resources by developing a training plan and program in a real-world work environment.
+ I also understand more about the knowledge regarding to the field of mineral production and exploitation, and the people’s demand for training in this field
Through two insightful interviews with leaders, I significantly enhanced my communication skills, improved my ability to collect and analyze information, and gained valuable insights into the training process for workers based on real-world situations.
I gained valuable insights into the working lifestyles of my colleagues, which enhanced my understanding of professional dynamics Additionally, I developed the ability to perform effectively under high pressure and manage a substantial workload These experiences have equipped me with essential skills and knowledge that will benefit my future career.
My experience at Bac Giang Mineral Joint Stock Company provided me with invaluable insights into enterprise operations and workflows I learned to effectively utilize specialized human resource knowledge to accomplish assigned tasks and tackle related topics.
This internship offers a valuable opportunity to enhance various skills, including interviewing, information gathering, report writing, planning, and proficiency in software like Microsoft Office and PowerPoint.
By examining the human resource challenges and assessing the current state of the employee training program, I can provide effective solutions to enhance the training initiatives for workers at the company.
My internship at Bac Giang Mineral Joint Stock Company proved to be an invaluable experience, enhancing my knowledge of mineral production, exploitation policies, and human resource training programs The company provided a practical platform to apply my academic learning in a real-world setting Notably, I participated in interviews to assess the training status of the workers and developed effective solutions to enhance the company's training programs.
This research was successfully conducted with the invaluable support of university teachers, the deputy director, and the organization and administration department staff, as well as company employees It focused on the need to enhance the training program for workers within the company The success of this research will be reflected in the future improvements to the training program, which will involve following an effective training process and developing a well-structured program tailored for workers.
Despite facing challenges such as limited experience and skills during my research, I successfully completed the project through my dedication and the support of others I am optimistic that Bac Giang Mineral Joint Stock Company will achieve greater success and growth in the future.
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Interview questions for Deputy Director and Head of Organization and Administration
Question 1: How does Bac Giang Mineral Joint Stock Company determine the demand for training workers?
Question 2: What are the current training methods for workers in your company?
Question 3: What is the training content for workers at your company?
Question 4: How does the company organize the training program for workers?
Question 5: Can you tell me about the typical training programs for worker at your company in recent years?
Survey of workers
Please circle the correct answer in your opinion
1 Do you think that your woking skills are improved after training?
2 Does this program prevent you from incidents relating to labor safety and security on the site?
PRACTICAL BACHELORS PROJECT MANAGERMENT AND HUMAN RESOURCES
Topic: Improving the training program for workers at Bac Giang Mineral.,JSC
1 Describing the main tasks and other tasks
Following the tasks assigned by the tutor as well as the supervisor
Following the rules of the HR department
Full name: NGUYEN THI HAI
Address: Tri Qua- Thuan Thanh- Bac Ninh
Full name: NGUYEN THI HAI
Name of the company: Bac Giang Mineral Joint stock company
Address: Tan Dinh Commune, Lang Giang District, Bac Giang
Main activities: Exploiting, processing and producing all kinds of minerals
Full name of general manager: Ha Van Hoe
Full name of tutor: Nguyen Thi Ha
Company: Bac Giang Exploitable.,JSC
E-mail : khoangsanbacgiang.org@gmail.com
Researching the training program for the company's workers
Finding the advantages and the limitations of the old training program
Analyzing the limitations to provide the appropriate training program
Improving the skills and quality of workers, minimizing damage to people
Designing the appropriate training program
Track the training process Finding out the difficulties of training to change the content or training method
If not suitable, then change the training program
Steps Starting and ending dates
1 1/3 – 5/3 Learning about the company and researching the current training program for the company's workers to find out the advantages and disadvantages.
2 6/3- 15/3 Analyzing the advantages and disadvantages in the old training program of the company to propose the project
3 16/3- 18/3 Suggesting solutions, overcome limitations in training workers
5 22/3 Building the professional training programs for workers in each enterprise
7 25/4 Monitoring the situation of the project from there providing appropriate options
8 20/5- 25/5 Based on the processing of work, evaluating results
3 Student’s Contribution to the company
The project aims to enhance the professional training program for workers, focusing on improving work quality and outcomes By investing in comprehensive training, the initiative seeks to minimize workplace accidents and reduce losses for both employees and businesses.
(Regulations on time, uniforms, travel, work regulations, )
Uniforms: Office clothing (Monday, Wednesday, Friday: white shirt)
The company supports gasoline travel
The working regulations focus on the organization, guidance, and oversight of staff and laborers within the Company, supporting the Administration Department Additionally, they assist the General Director in implementing company policies and salary structures.
Student (Sign and write full name)
Tutor (Sign and write full name)
Full name NGUYEN THI HAI
Address 125 Bui Xuong Trach, Khuong
Mai, Thanh Xuan, Ha Noi
Major: Project and Human Resources Management
Sep 2017- Jan 2018 Internship in Hoaland Joint stock Company
- Researching the reason why recruitment of company is ineffective
- Realizing recruitment mission- Finding out the recruitment website efficiency.
- Defining the method to improve the recruitment (make the recruitment clip to attract more candidate) Make the recruitment plan for each month.
- 16 candidates signed the Probationary contract.
2018 Internship in Bac Giang Mineral Joint stock Company
- Support staffs in the company for doing the daily jobs, such as typing the text, gathering the information and data, making the report,
- Research the old training program of the company,from there, find out the solution to improve the working quality of the workers.