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Part V Microsoft Office Outlook 2007 17 Sending E-Mail Messages .465 18 Managing Your Inbox 505 19 Managing Appointments, Events, and Meetings 537 20 Managing Your Calendar 559 463 Chapter at a Glance Personalize the appearance of messages, page 492 Add signatures to messages automatically, page 498 Create and format business graphics, page 484 17 Sending E-Mail Messages In this chapter, you will learn to:  Work in the message window  Create and send messages  Attach files to messages  Create and format business graphics  Personalize the appearance of messages  Add signatures to messages automatically Although Microsoft Office Outlook 2007 includes useful components for managing your calendar, contacts, tasks, and notes, the primary reason most people use Outlook is to send and receive e-mail messages Over the past decade, e-mail (short for electronic mail) has become an accepted and even required form of business communication And of course, many people use e-mail to keep in touch with friends and family, either from work or from home Outlook makes it easy to connect to multiple e-mail accounts, either on a business network or over the Internet, and provides all the tools you need to send, respond to, organize, filter, sort, find, and otherwise manage e-mail messages Tip In this chapter and throughout this part of the book, for expediency’s sake, we might refer to e-mail messages simply as messages When sending messages from Outlook, you can: O Include attachments such as documents, spreadsheets, or business graphics O Personalize your messages by using colors, fonts, backgrounds, electronic signatures, and electronic business cards O Set message options such as voting buttons, importance, sensitivity, and reminders O Request electronic receipts when a message is delivered to the recipient’s mailbox or opened by the recipient 465 466 Chapter 17 Sending E-Mail Messages In this chapter, you will look at elements of the item window interface, create and send messages, learn various ways of addressing messages to recipients, and practice sending messages with and without attachments Then you will create and format a business graphic using the exciting new SmartArt feature provided in Outlook as well as in Microsoft Office PowerPoint 2007 and Microsoft Office Word 2007 Finally, you will experiment with the various ways you can personalize a message, including changing the font and background and adding a signature Important You will use the messages you create in this chapter as practice files for exercises in later chapters of this book See Also Do you need only a quick refresher on the topics in this chapter? See the Quick Reference section at the begining of this book Important Before you can use the practice files in this chapter, you need to install them from the book’s companion CD to their default location See “Using the Companion CD” at the beginning of this book for more information Troubleshooting Graphics and operating system–related instructions in this book reflect the Windows Vista user interface If your computer is running Windows XP and you experience trouble following the instructions as written, please refer to the “Information for Readers Running Windows XP” section at the beginning of this book Working in the Message Window Outlook displays e-mail messages in the Mail module When you create or respond to an e-mail message, it opens in a message window The message window has its own set of commands separate from those in the Outlook program window You can format and modify outgoing e-mail messages by using the message window commands Commands related to managing messages (such as saving, printing, securing, and sharing a message) are available from the Office menu Working in the Message Window 467 In this exercise, you will take a tour of the message item window There are no practice files for this exercise BE SURE TO start Outlook and display the Inbox before beginning this exercise On the Standard toolbar, click the New Mail Message button New Mail Message An untitled message window opens Customize Quick Access Toolbar button Title bar displaying message subject Message header View Ruler button Important Depending on your screen resolution and the size of the message window that opens, you might see more or fewer buttons in each of the groups, or the buttons you see might be represented by larger or smaller icons than those shown in this book Experiment with the size of the message window to understand the effect on the appearance of the command interface tabs 468 Chapter 17 Sending E-Mail Messages In the upper-left corner of the message window, click the Microsoft Office Button to display the Office menu Microsoft Office Button Notice that although you are working in the message window, you can create any type of Outlook item from the Office menu Click away from the Office menu to close it Click the Customize Quick Access Toolbar button Customize Quick Access Toolbar A menu of commonly used commands and customization options appears Working in the Message Window 469 Clicking a command in the first menu section adds it to the Quick Access Toolbar On the Customize Quick Access Toolbar menu, click Show Below the Ribbon The Quick Access Toolbar moves to a position between the tabs and the message header You might find this position useful if you place many additional commands on the Quick Access Toolbar and it crowds the text shown in the message title bar Alternate Quick Access Toolbar location 470 Chapter 17 Sending E-Mail Messages On the Customize Quick Access Toolbar menu, click Show Above the Ribbon to return the Quick Access Toolbar to its original location The message window commands are organized in groups on four tabs: O Message O Insert O Options O Format Text Tip Depending on what programs you have installed on your computer, tabs and groups other than those described here might also appear on the Ribbon The Message tab is active by default Buttons representing commands related to creating messages are organized on this tab in six groups: O Clipboard O Basic Text O Names O Include O Options O Proofing You can compose and send any standard e-mail message by using only the commands available on this tab Double-click the Message tab Double-clicking the active tab hides the Ribbon and provides more space for the message Hidden tabs Working in the Message Window 471 Click the Insert tab The Ribbon reappears, with the Insert tab active Tip If you click away from the Ribbon (for example, in the content pane) the Ribbon hides again This behavior is the default until you again double-click a tab Buttons representing commands related to items you can insert are organized on this tab in six groups: O Include O Tables O Illustrations O Links O Text O Symbols Click the Options tab Buttons representing commands related to the format, appearance, and actions of messages are organized on this tab in five groups: O Themes O Fields O Format O Tracking O More Options 472 Chapter 17 Sending E-Mail Messages 10 Click the Format Text tab Command buttons related to the appearance of message content are organized on this tab in six groups: O Clipboard O Font O Paragraph O Styles O Zoom O Editing Many of the commands on this tab also appear on the Message tab CLOSE the message window Outlook Message Formats Outlook can send and receive e-mail messages in three message formats: O Hypertext Markup Language (HTML) supports paragraph styles (including numbered and bulleted lists), character styles (such as fonts, sizes, colors, weight), and backgrounds (such as colors and pictures) Most (but not all) e-mail programs support the HTML format—those that don’t display HTML messages as Plain Text O Outlook Rich Text Format (RTF) supports more paragraph formatting op- tions than HTML, including borders and shading, but is compatible with only Outlook and Microsoft Exchange Server Outlook converts RTF messages to HTML when sending them outside of your Exchange network O Plain Text does not support the formatting features available in HTML and RTF messages, but is supported by all e-mail programs justifying text Ribbon, 470 slide objects, lxix slides, lxxiii, 441–443 table columns (Access), lvi, 254 text, 18 tracer arrows, on worksheets, 197, 201 white space, 19 worksheet rows or columns, xlv, 142–143 worksheets, xlv, 139–140 Highlight button (Word), 75 highlighting text, xl, 54, 75 See also selecting text holidays, adding and removing from calendar, lxxxii, 565 Home tab (Word), hovering, 6, 817 HSL color model, 593, 817 HTML, 818 HTML e-mail messages, 472 hyphenating documents, xlii, 101 publications, 654–655 Hyphenation button (Word), 101 I icon sets, 229 adding, 231 customizing, 232 displaying, liv ID field in database tables, 247 incorrectly incrementing value in, 247 IF function, 191 See also conditional formulas IFERROR function, 191 ignoring words in spelling checker, 59, 410 Image button (Access), 274 images See pictures importance, e-mail message defined, 818 grouping messages by, 512 setting, 490 Important paragraphs, xx Inbox (Outlook) default settings, restoring, lxxviii fields in, changing, 513–514 sorting, lxxix Inbox Properties dialog box (Outlook), 533 Increase Indent button (Word), 83, 92, 103 Increase List Level button (PowerPoint), 394 indent markers, 79, 818 indenting text, xl, 77, 79, 81, 101 in lists, 89, 92 in tabular lists, 103 837 information set, 588 defined, 818 inserting information from, 596 input masks (Access), 340–345 characters in, 341 creating, lxiii data in, 344 defined, 818 Property Update Options button and, 344 input masks (Excel), 225–226 Insert Address Block dialog box (Publisher), 606–607 Insert Below button (Word), 109 Insert button (Excel), 143, 145 Insert Date And Time button (Word), 45 Insert dialog box (Excel), 142–143 Insert File dialog box (Outlook), 481 Insert Function dialog box (Excel), l, 184 Insert Greeting Line dialog box (Publisher), 608 Insert mode (Word), 37 Insert Options button (Excel), 142–143 Insert or Remove Extra Writing Space button (OneNote), 700 Insert Outline dialog box (PowerPoint), 384 Insert Page dialog box (Publisher), 633 Insert Picture dialog box (Excel), 235 Insert tab (Word), Insert Table dialog box (Word), 105 Insert Worksheet button (Excel), 139 inserting text, 36 insertion point, 15 location of, displaying, 14 moving, xxxv, 13–16, 43 placing, 13, 15 text insertion and, 36 insertions, repeating, 102 inspecting documents See Document Inspector (Word) installing practice files, xxvi–xxvii Instant Search, lxxvii, 506–510 Integer field (Access), 338 Internet calendars, lxxxiv, 578–580 invitations, party, 594–599 invitations to Groove workspaces, xcv, 722–725 Invite Attendees button (Outlook), 543 Italic button (Excel), 210 italicized text, lxx finding and replacing, 55 in worksheets, 210 J Justify button (Word), 81, 100 justifying text, 79, 81 in columns, 98, 100 defined, 818 838 key combinations K key combinations, 818 keyboard commands for color categories, 525 for moving around in documents, 41 for moving insertion point, 14 for selecting all, 265 for slide show presentations, lxxiv, 457 for undoing edits, 267 keywords, workbook, 137 kiosk display for slide shows, 447 L Label button (Access), 275 labels, form (Access) background properties, setting, 265 caption, changing, 266 deleting, lviii inserting, 275 moving, lvii, lix, 263 selecting, lviii, 267 sizing to fit, lviii, lix, 267, 275 text properties, changing, lvii, 263 landscape orientation, 30, 32, 818 Language dialog box (PowerPoint), 408–409 languages marking words as, 409 translating text into, xxviii, xlviii, 46, 170, 172 Large Mail folder (Outlook), 522 Launchbar (Groove), 761 Layout button (PowerPoint), 423 layout templates (Publisher), 591 layouts, slide See slide layouts leaf, 818 left indent, 79, 82 line breaks, 77–78 defined, 818 inserting in documents, xl, 81 Line Color button (Publisher), 598 line spacing, lxx, 86 Line Spacing button (PowerPoint), 418 Line Spacing button (Word), 85 linked objects defined, 818 vs embedded objects, 125 linking Excel worksheets and Word documents, 118 lists See also bulleted lists; numbered lists creating, 88 indenting, 89 multilevel, creating, 93 populating, 89 sorting, 89, 92–93 tabular See tabular lists (Word) live preview, defined, 818 of Excel styles, 212 of page colors, 11 of presentation color schemes, 430 of Quick Styles, 68–69 loan payments, calculating See PMT() function local formatting, 818 logical operators, 306, 310–313, 818 Logo control (Access), 274 logos See pictures Long Integer field (Access), 338 Look For tab (Access), 307 lookup lists, 348–352 creating, lxiv cycling through options in, 354 with multiple columns, lxiv, 352–355 restricting data in, lxiv Lookup wizard (Access), lxiv, 349–352, 818 lowercase letters, 76 M macros (Access), restricted scope of, 244 macros (Word) See building blocks magnification changing, 18, 20–21, 80 of speaker notes in PowerPoint, 449 of worksheets, changing, 146, 149 mail merge, 602–603 for catalogs, 604 data source, selecting, 605–606 defined, 818 Mail Merge Recipients dialog box (Publisher), 606 Mailings tab (Word), 12 make-table queries, 315, 818 Manager role (Groove), 818 many-to-many relationships, 261, 818 See also relationships (Access) map, document See Document Map (Word) margins, 77 in columns, 100 defined, 818 setting, 10, 30–32 Margins button (Word), 10, 31 Margins gallery (Word), 31 marking documents as final, xxxix, 63–64 marking e-mail messages as unread, 515 marking words as other languages, 409 masks (Access) See input masks (Access) New Workbook dialog box (Excel) master documents, 49 master pages of publications, 612–613, 818 masters (PowerPoint) See handout masters (PowerPoint); notes masters (PowerPoint) MAX function, 185 Maximize button, 25 maximizing windows, 25 MCAS (Microsoft Certified Application Specialist), xvi meeting requests, 550 creating, lxxxi defined, 818 meeting workspaces, creating in, 555 responding automatically, lxxxii, 557 responding to, lxxxi, 554–557 meeting windows, 538 defined, 819 opening, 543, 552 meeting workspaces, 555, 819 meetings hiding, 564 inviting attendees, 543, 550, 553 inviting shared resources, 552 marking as private, 546 proposing new times for, lxxxi, 556–557 scheduling, 550 menus, closing, Merge Cells button (Word), 108 merging notes in OneNote 2007, xciii merging table cells (Word), xliii, 106, 108–109 Message Options dialog box (Outlook), 490 message window (Outlook), 466–472 Bcc field, displaying, 474 defined, 819 messages, e-mail See e-mail messages Microsoft Certified Application Specialist (MCAS), xvi Microsoft Office Access 2007 See Access 2007 Microsoft Office Button, 4–5, 8, 819 See also Office menu Microsoft Office Diagnostics utility, 365 Microsoft Office Excel 2007 See Excel 2007 Microsoft Office Fluent user interface, xv–xvi Microsoft Office Groove 2007 See Groove 2007 Microsoft Office OneNote 2007 See OneNote 2007 Microsoft Office Outlook 2007 See Outlook 2007 Microsoft Office PowerPoint 2007 See presentations Microsoft Office Publisher 2007 See Publisher 2007 Microsoft Office Word 2007 See Word 2007 Microsoft Office Word Help button, Microsoft SharePoint See SharePoint MIN function, 185 Mini toolbar, 819 Mini toolbar (Excel), 208 839 Mini toolbar (Outlook), 494 Mini toolbar (Word), 103 minimizing Ribbon, 269 mobile devices, OneNote on, 688 monitor requirements, xxv More Tools dialog box (Groove), 738 mouse, moving text with See dragging Move All button (Access), 284 move handles, 819 Move Items dialog box (Outlook), 529 Move Or Copy dialog box (Excel), 138, 140 Move Up button (Word), 50 moving dialog boxes, 412 selected text, 395 text boxes (PowerPoint), 399, 401 worksheet cells, 143, 145 moving text, 38–39 Multilevel List button (Word), 93 multilevel lists, xli Multiply button (Access), 322 N Name Manager button (Excel), 183 Name Manager dialog box (Excel), l, 181–183 named ranges (Excel) See cell ranges (Excel) naming categories, e-mail message, lxxix, 524 cell ranges, 181, 183 database fields, lv Excel tables, xlix, 175–176 Groove workspaces, xcv, 721 worksheets, xlv, 138–139 navigating dialog boxes in Windows XP, xviii Navigation Bar (OneNote), 707 Navigation Pane (Access), 244 nested tables creating, 127 defined, 819 New Appointment button (Outlook), 539, 552 new documents, creating, 26 New Folder button (Word), 26, 28 New Formatting Rule dialog box (Excel), 228 New From Existing Presentation dialog box (PowerPoint), 379 New Mail Message button (Outlook), 467, 475–476 New Name dialog box (Excel), 181, 183 New Query dialog box (Access), 324–325 New Record button (Access), 282 New Slide button (PowerPoint), 382–384 New Style Name dialog box (Access), 272 New Table Quick Style dialog box (Excel), 218–219 New Workbook dialog box (Excel), 136 840 newsletters newsletters continued stories in, lxxxviii, 815 copyfitting, 629 creating, 630–635 defined, 628, 819 moving pages in, lxxxviii overflowing text in, 631 pages, deleting, lxxxix pages, inserting, lxxxviii, 629, 633 placeholder content, 632 text boxes, moving among, 632 Next Page button (Word), 13, 16, 20 Next Record button (Access), 293 Next Screen button (Word), 23 Next Slide button (PowerPoint), 379, 449 non-printing characters, xxxv, 18, 22, 39 Normal button (PowerPoint), 450 Normal view (PowerPoint), 378, 450 note containers (OneNote), 666–667, 671, 819 notebooks (OneNote) arranging on screen, 702 defined, 819 entering text, xc, 667 external file references, 667–668, 673 formatting, 670–671 hiding text in, lxxxix images, inserting, 669, 673–674 indenting, lxxxix moving, 695 multiple sessions, xciii, 702 note containers See note containers (OneNote) rearranging, 695 saving, 668 section tab color, changing, 671 Notes Master button (PowerPoint), 451 notes masters (PowerPoint), 448, 451 notes (OneNote) audio, 685–686 audio, searching, 712 clip art in, xc cutting and pasting, 699 date and time, entering, 668 deleting content of, xci, 695, 700 entering text in, 671 formatting, 670 grouping, 705 handwritten, creating, xc, 668, 675 highlighting, 707–708 hyperlinks to, xciii levels, working with, 670 merging, xciii, 694 moving, 694 objects, moving, xcii pictures in, xc searching, 711 splitting, xciii, 695 tagging, xciii–xciv, 702–706 unfiled See Unfiled Notes section (OneNote) video, 686–687 writing space, inserting extra, 700 Notes Page button (PowerPoint), 448 Notes Page view (PowerPoint), 448 notes (PowerPoint) See speaker notes (PowerPoint) NOW() function, 185 Null fields (Access), 334 numbered lists See also bulleted lists; lists creating, 88, 91 indenting, 92 multilevel, creating, 89, 93 number style, changing, 89, 92 Numbering button (Word), 91 Numbering Library, 92 numbers, formatting worksheet data as, 223, 225 numbers, sorting in Access, 299 O object selector (OneNote), 819 objects, 125 defined, 819 events for, viewing, 279 firing events See firing events overview of, 278 Office menu, 8, 819 See also Microsoft Office Button one-to-many relationships, 261, 819 See also relationships (Access) one-to-one relationships, 261, 819 See also relationships (Access) OneNote 2007 icon, changing action for, xcii, 691 icon for, 689, xcii linking calendar entries to, lxxxiv for mobile devices, 688 Page Setup task pane, 671 screen clippings, 676 sending e-mail messages to, lxxix, 530 Side Notes, 690–691 table of contents, simulating, 696 Unfiled Notes section, 676 Web notes, 678–679 OneNote Mobile, xcii online printing services, 602 preparing publications for, 619–622 Open dialog box (Word), 12 OPEN paragraphs, xx opening databases, 246 documents, xxxvi, 12, 15 phone numbers, formatting worksheet data as Expression Builder, 324 files, xxxv, 12–13 forms, in Design view, 262–263 Property Sheet pane (Access), 275 tables (Access), 252, 259 VBA Editor, 280 workbooks, xliv XML files, 13 operators, 819 option buttons, 819 Options dialog box (Outlook), 499 orientation See page orientation origami templates, 628 Other Settings dialog box (Outlook), 520 Other Task Panes button (Publisher), 617 Outline button (Word), 23, 49 Outline view (Word), 17 defined, 819 displaying, xxviii, 49 levels displayed in, changing, xxviii, 23–24 outlines, document, 48 closing, 51 collapsing/expanding, 49–50 headings, promoting/demoting, 49 in PowerPoint presentations, lxvii, 383–385 viewing, 17, 49 outlines, presentation, lxvii collapsing/expanding, lxxi Outlook 2007 See also e-mail AutoPreview, turning on, 515–516 Calendar See calendar contacts See contacts (Outlook) context menu, 514 document workspace creation from, 805–806 fields in, changing, 513–514, 519 gridlines, 520 message window, 466–472 Search Folders, 522 views in, 510–511 Outlook Data Files view (Outlook Calendar), 561 Outlook Rich Text Format (RTF), 820 overhead projectors, showing slide shows on, 460 Overtype mode (Word), 37 P Pack And Go Wizard (Publisher), 622 Package For CD dialog box (PowerPoint), 454 packaging presentations for CD, lxxiv, 453–456, 820 packaging publications for printing, lxxxvii Page Color button (Outlook), 496 Page Color button (Word), 11 page colors, 11 841 Page Layout tab (Word), page layout with Word tables, 124–128 page orientation changing, 30, 32 defined, 819 Page Setup dialog box (Outlook), 572 Page Setup dialog box (Word), 10, 32 pages, browsing by, 16 pages (OneNote) defined, 820 moving, xciii, 695, 697–698 objects, deleting, xciii painting formatting See Format Painter button (Word) Pantone Matching System (PMS), 593, 820 paper airplane templates, 628 paper size, setting, 30 Paragraph dialog box (PowerPoint), 418 paragraph formatting, 77, 82, 820 paragraph marks See also non-printing characters deleting, 80 displaying, in Word documents, 22 paragraph styles, 68, 820 See also Quick Styles paragraphs aligning, xl, 79 borders, adding, xli, 86–87 combining, 41 creating, 77 defined, 820 indenting, xl selecting, xxxvi, 37–38, 395 spacing between, changing, 80, 85, 103 parameter queries, 314, 820 parent folders, 820 Participant role (Groove), 820 party invitations, 594–599 Paste button (PowerPoint), 397 Paste button (Word), 40, 120 Paste Options button (Excel), 162–163 Paste Options button (Word), 40 Paste Special dialog box (Word), 121 pasting text, xxxvii, 39, 42 pausing slide shows, 444 PDF files, 619, 820 Pen button (PowerPoint), 459 Pen tool (PowerPoint), 457–460 Performance Analyzer utility, 365, 367–368 permissions, Groove, xcvi–xcvii, 730, 753–754 Personal e-mail message setting, 490 personal information removing from documents, xxxix, 63 storing, 588 phone numbers, formatting worksheet data as, liii, 222, 225 842 Pick from Drop-down List Pick from Drop-down List, 157–158, 160, 820 Picture button (Excel), 235 pictures in Access forms, lix, 275 copyright and, 611 in Excel, liv, 233–234, 236 managing, in Publisher, lxxxvi, 639 in OneNote notes, xc, 669, 673–674 in PowerPoint speaker notes, 449 as repeating backgrounds, in Excel, 234, 236 resizing, in Excel, 234–235 as slide backgrounds, lxxii, 434–437 SmartArt See SmartArt graphics placeholders in PowerPoint presentations, 390 aligning text in, 414 columns, formatting with, 405 defined, 820 deselecting, 400 modifying, 399 replacing text in, 391 selecting, 400, 415 selecting text in, 395 sizing text to fit, lxx, 394, 403, 405 placeholders in Publisher publications, lxxxviii, 594–597 plain text e-mail messages, 472, 820 playing slide shows, lxxiii, 442–444, 447, 456 PMT() function, 185 Pocket PCs, and OneNote, 688 pointer shape in Access forms, 268 points, 820 populating databases, 241, 248, 820 portrait orientation, 30, 820 postcards creating, lxxxv, 604–609 overview of, 600 printing, 601 PowerPoint 2007 See presentations PowerPoint Viewer, lxxiv, 455–456, 819 practice files accessing, xxvii installing, xxvi–xxvii uninstalling, xxviii Windows XP and, xvii–xviii pre-packaged databases See templates (Access) precedents, cell (Excel), li, 196, 200, 820 presentations See also slide shows adapting for different audiences, 440–443 blank, opening, 377 bullet points, 390 color schemes See color schemes (PowerPoint) creating from existing presentations, lxvi, 379–380 design templates for See design templates (PowerPoint) entering text in, 390–395 exporting as outlines, lxvii, 385 monitors, multiple, 460 Normal view See Normal view (PowerPoint) packaging for CD, lxxiv, 453–456 placeholders in See placeholders in PowerPoint presentations Presenter view, 460 saving, 379 saving as RTF files, 385 scrolling through, 379 slides See slides speaker notes for See speaker notes (PowerPoint) templates for See templates (PowerPoint) themes See themes (PowerPoint) title slides, 380 Word outlines in, lxvii, 384 Presenter view (PowerPoint), 460 previewing documents, for printing, xxxvi, 17 See also Print Layout view; Print Preview formatting options See live preview Outlook calendar, lxxxiii Previous Page button (Word), 13 primary key deleting, 249 overview of, 249 Primary Key icon (Access), 249 Print button (Outlook), 570 Print button (PowerPoint), 452 Print dialog box (Outlook), 570 Print dialog box (PowerPoint), 451 Print dialog box (Word), 29, 32–33 Print Layout view, 820 Print Layout view (Word), 17, 19 side-by-side page display, 20 Print Options dialog box (Publisher), 621 Print Preview, 29–30 closing, 32 in Outlook, 571 in PowerPoint, 452 side-by-side page display, 30 Print Table Definition dialog box (Access), 369 PrintDate fields, 45 printing calendar, lxxxiii, 569–573 card stock, 601 documents, xxxvi, 29, 32–33 handouts (PowerPoint), lxxiv, 451–452 online services for, 602 postcards, 601 publications, 619–622 speaker notes (PowerPoint), lxxiv, 451 Recent Documents list table definitions, 369 on thick paper, 601 two-sided, 601 Private button (Outlook), 546 Private e-mail message setting, 490 private events, 546 process color, 820 program window (Excel), 146–152 program window (Word), Promote button (Word), 50 promoting outline headings, 49, 820 properties, 820 Properties dialog box (Word), 62 Property Sheet pane (Access) closing, 268 opening, 275 Property Update Options button (Access), 344 public domain, 820 Public Folders, searching, 506 publications See also specific publications backgrounds, lxxxvii, 612 bleeds, 621 burning to CD, 622 color schemes, 592 color schemes, applying, 595 colors in, 594 colors, selecting, 600 continued stories in, lxxxviii, 638 creating, from templates, lxxxix crop marks, 621 editing content in Word, lxxxix, 651, 657 fitting text in, 640–641 fonts, length and, 641–642 footprint, adjusting, 641 hyphenation in, 654–655 information set data, inserting, 596 long, 627–628 master pages, 612–613 merging with data source, lxxxvi navigating in, 596 non-standard sizes, 628 packaging for printing, lxxxvii, 619–622 pages, moving, 638 placeholder text in, lxxxviii, 594–597 Save As PDF add-in, lxxxvii saving as templates, 628 section opener pages, 637 sections, creating, 637–638 spelling, checking, 652 tables of contents, 635–636 text boxes, linking, 647 text boxes, moving, 638 text boxes, resizing, 640 text color, changing, 597–598 zooming in on, 630 Publisher 2007 See also publications templates See design templates (Publisher); layout templates (Publisher) publishing presentations See packaging presentations for CD Q queries See also update queries adding tables to, 317 aggregate functions, 328–331 calculating with, 328–331 creating, lxii, 317–318 creating, with wizard, 324–328 expressions in, 320–322 field lists in, 316 fields, adding, 325, 361 vs filtering/sorting, 316 overview of, 314–316 running, 319 Query Design button (Access), 317, 329 Query Wizard, 324–328 Query Wizard button (Access), 324, 356 Quick Access Toolbar, xvi, 4–5 buttons, adding, xlvii, 148, 152, 468–469 buttons, deleting, xlvi, 148 defined, 820 moving, 469 Quick Parts, 42 See also building blocks Quick Parts button (Word), 43 Quick Print, 29 Quick Styles, 68, 492–493 applying, 69 changing, 70 defined, 821 displaying all, 69 scrolling through, 69 quick tables (Word) creating, 113–114 defined, 112, 821 formatting, 113 gallery of, 113 inserting, xliii R ranges, cell See cell ranges (Excel) read-only files defined, 821 opening, ci, 13 reapplying slide layouts, 422 recalling e-mail messages, lxxvi, 480, 821 Recent Documents list, 843 844 recipients, grouping e-mail messages by recipients, grouping e-mail messages by, 512 record selectors in forms defined, 821 hiding, lx, 278, 285 record source, 821 records, database deleting, 251, 360–364 filtering, lxi–lxii sorting, in forms, 301 recto pages, 637, 821 Recurrence button (Outlook), 546, 549 recurring appointments, 544 See also appointments creating, lxxx, 546–548 Recurring Appointments view (Outlook Calendar), 560 recurring events, lxxxi, 549–550 Redo button (PowerPoint), 395, 397 redoing formatting, 71 reference materials, searching, 48 References tab (Word), 11 Rehearse Timings button (PowerPoint), 445 rehearsing slide shows, lxxiii, 444–446 relationships (Access) defined, 821 overview of, 261 relative references in Excel formulas, 188–189, 821 reminder messages for appointments, 544, 821 Remove button (Access), 266 removing See deleting renaming See naming Repeat button (Word), 71 Repeat Insertion button (Word), 102 repeating formatting, 71 Replace button (PowerPoint), 412 Replace button (Word), 88 Replace dialog box (PowerPoint), 412 Replace Font dialog box (PowerPoint), 413 Replace Font dialog box (Word), 55 replacing text, xxviii, 40, 52, 54, 88 See also finding text in PowerPoint, 411–413 in worksheets, 165, 168 Research services (Word) See Thesaurus (Word) Research task pane (Excel), 169 Research task pane (PowerPoint), 410 Research task pane (Word), 47–48 research tools (Word), xxvii resending e-mail messages, 480, 821 resetting views to default, 519, 521, 561 restricting data in Access by amount, 338–340 by format See input masks (Access) to specific entries See lookup lists by type, 334–338 with validation rules, 345–348 Reveal Formatting button (Word), 77 reverting changes See undoing changes Review tab (Word), 12 RGB color model, 593, 821 Ribbon, xvi, 4, See also tabs defined, 821 hiding, 470 minimizing, 269 Rich Text Format (RTF) defined, 821 saving PowerPoint presentations as, 385 right indent, 79, 82 roles (Groove), 821 Row Height dialog box (Access), 254 rows, table (Access) deleting, lvi, 251 height, setting to standard, lvi, 254 resizing, 253 rows, table (Excel), 174–176 rows, table (Word) adding, 106, 109 deleting, 106 end-of-row markers, 105 selecting, 106 sorting, 107 rows, worksheet (Excel) changing multiple, 141 copying, xlvii deleting, xlv, 142 formatting, xlv, 208 hiding, xlv, 142 inserting, xlv, 141–143 unhiding, 142 RSS feeds defined, 821 for SharePoint team sites, civ, 811 RTF e-mail messages, 472 rulers, displaying, 18, 21 Run button (Access), 319 running queries, 319 running slide shows See playing slide shows S saddle-stitching, 821 sans serif, 821 Save & Close button (Outlook), 546 Save As command, 26, 28–29, 135 Save As dialog box (Excel), 136 Save As dialog box (Word), 26 SharePoint Save As PDF add-in, lxxxvii Save button (Access), 336 Save button (Excel), 176 Save button (PowerPoint), 379, 392 Save button (Word), 26 Save Current Theme dialog box (Excel), 221 saving, 135 Access tables, lv automatic, customizing, 29 building blocks, xxxvii, 44 color schemes (PowerPoint), 429, 431 conditional formats, 228 databases, 249 databases, changing default location for, 245 delete queries, 364 documents, xxxvi, 26–28 e-mail message drafts, 474–475 forms (Access), 268 frequency of, 135 Groove workspaces, xcvii notebooks (OneNote), 668 presentations, 379 tables (Access), 252 themes, in Excel, 218, 221 workbooks, xliv workbooks, with new name, 137 worksheets, 176 Scheduling Assistant, 551 Scheduling button (Outlook), 553 screen clippings (OneNote), xci, 676 creating, xci, 676, 680–682 default action for, 677 defined, 821 ScreenTips, defined, 821 displaying, xxix, scroll arrows, 15 scroll bars, 13, 15 hiding on Access forms, 285 scroll boxes, 13 Search box (OneNote), 711, 822 Search Folders, lxxviii, 522, 824 Search menu, 822 searching Access tables See filtering data audio notes (OneNote), 712 help, xxxii notes (OneNote), 711 in Outlook, 506–510 See also Instant Search reference materials, 48 for text See finding text section openers, 822 sections (OneNote), 822 See Also paragraphs, xx 845 Select Browse Object button, 14–16 Select button (PowerPoint), 413 Select button (Word), 85, 100 select queries, 314 See also update queries converting to action queries, 358 converting to delete queries, 362 converting to update queries, 359 creating, lxiv defined, 822 Select Table dialog box (Publisher), 605 selecting bullet points (PowerPoint), 395 defined, 822 form controls (Access), 263–265 form labels (Access), 267 paragraphs, 395 placeholder text in PowerPoint presentations, 395, 400 placeholders in PowerPoint presentations, 415 slide titles, 395 table columns, multiple, 254 text, xl, xxxvi words, xxxvi, 395 worksheet cells, 161, 165 worksheet columns, 161 selecting text, 37–40, 99 all, 85, 597 in PowerPoint presentations, 396 with selection area, 38 with similar formatting, 75 in Word tables, 106 selection area, 38, 822 Selection button (Access), 303 selectors, 822 Send button (Outlook), 479, 482, 554 Send Invitation dialog box (Groove), 723 senders, grouping e-mail messages by, 512, 516 sending e-mail messages, lxxvi, 473–479 with contact information, 483 recalling, 480 sensitivity of e-mail messages, setting, 490, 822 sentences, selecting, xxxvi, 37 Set Up Show dialog box (PowerPoint), 447 setting margins, 10, 30, 31–32 setting tab stops, 78 shared attachments, 480, 822 See also e-mail attachments shared resources, inviting to events, 552 SharePoint calendars, linking to Outlook, civ, 809–811 Excel workbooks, importing to, cii, 793–794 exporting data to Access, cii, 794–797 overview of, 773–774 846 SharePoint team sites SharePoint team sites creating, ic, 775–779 defined, 823 RSS feeds, subscribing to, civ, 811 structure, viewing, xcix versions, limiting number of, c viewing all content, 781 Sheet Background dialog box (Excel), 236 Show/Hide ¶ button (Word), 22, 39, 104 Shrink Font button (Word), 72 Side Notes, 690–691 Signatures and Stationery dialog box (Outlook), 499 signatures, e-mail See e-mail signatures signatures (publication), 641, 822 signing documents digitally See digital signatures Single field (Access), 338 Size Mode property for Access forms, 275 Size to Fit button (Access), 267, 275 sizing design grid columns, 323 Excel pictures, 234–235 Excel tables, xlix, 174 form labels (Access), 267 table columns (Access), 253, 292 table rows (Access), 253 task panes (Access), 264 text boxes (PowerPoint), lxviii, 402 Word tables, 106 sizing handles, 822 slide layouts changing, lxxi, 422–423 default, lxvi, lxxi reapplying, 422 slide libraries, ciii, 804, 822 Slide Show button (PowerPoint), 443–444 slide shows See also presentations advancing, 457 automatic, lxxiii, 447 black screen at end, removing, lxxiv, 458 custom See custom slide shows ending, 443, 457 hiding slides in, lxxiii navigating in, 443, 456–458 pausing, 444 playing, 443–444, 456 rehearsing, lxxiii, 444–446 speaker notes for See speaker notes (PowerPoint) timing, 444 toolbar, displaying during, lxxv, 456–458 Slide Sorter button (PowerPoint), 444 slide titles periods in, 391 selecting, 395 slides adding, lxvii, 380, 382–383, 393–394 arranging, lxxi backgrounds See backgrounds, slide color schemes See color schemes (PowerPoint) converting bullet points into, 393 converting to bullet points, 393 deleting, lxvi, 383 displaying specific See custom slide shows drawing on, 457–460 erasing ink on, 459 hiding, lxxiii, 441–443 hiding objects on, lxix layouts See slide layouts moving between presentations, lxvii, lxxi moving directly to, 457–458 reusing, 385–387 text outside bullet points, adding See text boxes (PowerPoint) themes for See themes (PowerPoint) timing, 822 timing, applying, lxxiii, 444–445 title, 380 small caps, 75 smart cut and paste, 40 smart tags, 406, 822 SmartArt button (Outlook), 484 SmartArt graphics, xvi defined, 822 in Outlook, lxxvi, 484–489 Sort button (Word), 92 sorting Access data, lxi, 298–301 bulleted lists, xli defined, 822 e-mail messages, 513, 516 Groove workspaces, 733 lists, 89, 92–93 as numbers, vs as text, 299 Outlook Inbox, lxxix vs queries/filtering, 316 Word tables, 107 source files, 822 spaces See also non-printing characters displaying, in Word documents, 22 inserted automatically when cutting and pasting, 40 spacing characters See character spacing speaker notes (PowerPoint) creating, lxxiii, 448 layout, changing, lxxiv objects, adding, lxxiv pictures, adding, 449 printing, lxxiv, 451 zooming in on, 449 tables (PowerPoint) Spelling & Grammar button (Word), 59 Spelling And Grammar dialog box (Word), 59 Spelling button (Excel), 171 Spelling button (PowerPoint), 409 spelling checker See checking spelling (Excel); checking spelling (PowerPoint); checking spelling (Publisher); checking spelling (Word) Spelling dialog box (Excel), 171 Spelling dialog box (PowerPoint), 409 splitting notes (OneNote), xciii, 695 splitting table cells (Word), 107 spot colors, 822 stacking document windows, 24 stapling, 822 Start button, Start menu (Windows XP), xviii starting Groove 2007, xciv Word 2007, xxxv, 4, statistics, document, 61 status bar defined, 822 insertion point display, 14 status bar (Word), Style Inspector button (Word), 77 styles (Access), 271–272 styles (Excel) applying, lii, 212, 216, 219 creating, lii–liii, 213–215, 218–220 as default, setting, 218 defined, 212 deleting, lii, 213 displaying, 212 live preview, 212 styles (Word), xxxix character, 68 paragraph, 68 subdocuments, 49 Subform/Subreport button (Access), 288 subforms (Access), 261 adding, lxi, 288–293 creating along with forms, lx, 286–287 defined, 822 navigating, 293 subpoints, 823 Suggested Verse dialog box (Publisher), 596–597 SUM function, 185 SUMIFS function, 192 Switch Windows button (Excel), 140, 151 Switch Windows button (Word), 127 switchboards, 823 defined, 258 847 synonyms See Thesaurus syntax, 309, 823 system requirements, xxv–xxvi T Tab button (Word), 78 tab leader, 823 tab stops, xl–xli, 823 Table button (Outlook), 478 Table button (PowerPoint), 449 Table button (Word), 107, 113 table of contents in publications, 635–636 simulating in OneNote, 696 Table Properties dialog box (Word), 112 table styles (Word), 112 applying, 114 creating, 117 defined, 823 Table Templates button (Access), 250 tables (Access) See also columns, table (Access); databases (Access); rows, table (Access) closing, lv copying, 356 creating, 245–250 creating, from templates, lv, 250–252 definitions, printing, 369 fields See fields (Access) filtering data in, 302–305 filtering data in, by multiple criteria, 310–313 forms based on, 260 See also forms (Access) ID field, 247 opening, 252, 259 in queries, adding, 317–318 restructuring, 252–255 saving, 252 sorting data in, 298–301 total row, adding, 329 validation rules for See validation rules (Access) tables (Excel), 173–174 autoexpansion, controlling, 174 converting to ranges, 175 creating, xlix, 174, 176 entering data, 174 excluding data from, 174 naming, xlix, 175–176 referencing in formulas, l sizing, xlix, 174 styles See styles (Excel) Total rows, xlix, 174–176 tables (Outlook), inserting, 478 tables (PowerPoint), 449 848 tables (Word) tables (Word), 97 borders, 115 cells in See cells, table (Word) colors, applying, 115 components of, 105 converting text to, xliii, 110–111 creating, 104–108, 126 drawing, xliii, 126 entering text in, 108–109 formulas in See formulas (Word tables) gridlines in, 105 headings, turning sideways, 112 inserting, xlii layout, adjusting, 112 move handles, 105 moving, 107, 111 moving around in, 106 nesting, 127 for page layout, 124–128 quick See quick tables (Word) rows, adding, xlii selecting, 106 sizing, 106 sorting, 107 styles, applying, xliii titles, creating, 108 tablet pen creating OneNote notes with, 668 defined, 823 tabs, document See also non-printing characters bar, 102 custom, 104 decimal, setting, 84 deleting, 78 displaying, in Word documents, 22 placing precisely, 79 setting, 78, 83 tabs, Ribbon, 4–5, 823 See also Ribbon; specific tabs tabs, worksheet, 139, 140 tabular lists (Word) See also columns (Word) creating, xlii, 102–103 defined, 102, 823 indenting, 103 setting up See columns (Word) tabs, setting, 104 Tag button (OneNote), 704, 707 tagging notes (OneNote), xciii–xciv, 702–706 task panes (Access), 264 task panes (Publisher), lxxxvii, 617 team sites (SharePoint), 823 creating, 775–779 RSS feeds, subscribing to, 811 templates, 823 templates (Access) benefits of, 242 creating database from, 243–245 creating tables from, 250–252 downloading, 243 opening, lv overview of, 241 ScreenTips for, 243 viewing, 243 templates (PowerPoint), 377 See also design templates (PowerPoint) creating presentation from, 377–380 downloading, 378 templates (Publisher) See design templates (Publisher); layout templates (Publisher) temporary copies of e-mail messages See drafts of e-mail messages text bolding, 71 centering, 79, 81, 108 color, changing, xl, lxx in columns See columns (Word) converting to tables, xliii, 110–111 copyfitting, 629 copying, xxxvii, 38–40 cutting, 41 deleting, xxxvii, 37, 40, 396 deselecting, 38 dragging, 39 in e-mail messages See e-mail messages entering, in Word, 27, 36 finding See finding text fonts See fonts formatting, 598 formatting as you type, 95 hiding, 18 highlighting See highlighting text indenting See indenting text justifying, 79, 81 moving, lxvii, 38–39 pasting, xxxvii, 39 pasting, from Clipboard task pane, 42 in Publisher publications, 594 replacing, 40 selecting, xxxvi, xl, 37, 39, 99 translating into other languages, 46 underlining, 71 Text Box button (PowerPoint), 398, 400 Text Box button (Publisher), 615 text box controls, 823 text boxes, 823 text boxes (Access) moving, lix, 270 properties, setting, 263–264 update queries text boxes (PowerPoint) borders, adding, lxviii, 399 creating, lxviii, 398, 400 dashed border vs solid border, 398 default font, changing, lxviii, 402 deselecting, 399 handles, 398 line color, changing, 401 moving, lxviii, 399, 401 rotating text in, lxviii, 399–400 sizing, lxviii, 402 text case, lxx text data type (Access), 250 text effects, xl, 817 Text in Overflow button (Publisher), 615 text wrapping breaks, 77, 823 textures, publication background, 612 textures, slide background, lxxii, 436 themes, 823 Themes button (Excel), 221 Themes button (Outlook), 496 Themes button (Word), 10–11 themes (Excel) applying, lii, 217, 221 colors in, 217 defined, 216 modifying, 218, 220 saving, liii, 218, 221 themes (Outlook), 496–497 applying, lxxvii editing, 498 themes (PowerPoint) changing, lxxi– lxxii color schemes for See color schemes (PowerPoint) effects, changing, 432 fonts, changing, 432 themes (Publisher), lxxxviii themes (Vista), 272 themes (Word) See Quick Styles Thesaurus button (Excel), 172 Thesaurus button (PowerPoint), 410 Thesaurus button (Word), 47 Thesaurus (Excel), xlviii, 169, 172 Thesaurus (PowerPoint), 410 Thesaurus (Word), xxvii, 46–47, 823 thumbnails defined, 823 of document pages, displaying, xxxv, 18, 22 for formatting options, galleries of, closing, 11 time inserting in documents, 45 inserting in OneNote notes, 668 updating automatically, 45 849 time formats, Excel, 215 time zones changing, lxxxiii, 568–569 scheduling in multiple, lxxxiii, 542 Time Zones button (Outlook), 542 timing, slide, lxxiii, 822 Tip paragraphs, xx title bar, 4–5, 823 title slides, 380, 823 Toggle Filter button (Access), 304, 309, 312 toolbars See specific toolbars Total rows in Excel tables, xlix, 174–176 Totals button (Access), 329 tracer arrows on worksheets, li, 197, 201 tracking e-mail messages, 491 Translate button (Excel), 172 Translate button (Word), 46 translating words into other languages, xxviii, xlviii, 46, 170, 172 Troubleshooting paragraphs, xx Two-Page Spread view (Publisher), 645 Two Pages button, 30 Type Text or Select Object button (OneNote), 675 typeface See fonts typos, correcting See checking spelling (Word) U Underline button (Word), 71 underlining text, 71 Undo button (Excel), 169 Undo button (PowerPoint), 395, 397 Undo button (Word), 41, 50, 74 Undo Table AutoExpansion command (Excel), 174 undocking, 823 undoing changes, xxxvii, lxviii, 39, 41, 267, 395 Unfiled Notes button (OneNote), 679 Unfiled Notes section (OneNote), 676, 679, 823 Unhide Columns dialog box (Access), 254 unhiding table columns (Access), lvi, 254 worksheet rows or columns, 142 worksheets, xlv, 139, 141 unmatched queries, 314, 823 Unread Mail folder (Outlook), 522 Unsaved Record icon (Access), 247 Update button (Access), 359 update queries, 315 See also queries; select queries backing up before, 356 creating, lxv, 356–359 defined, 824 850 updating date and time automatically updating date and time automatically, 45 uppercase letters, 76 Use Control Wizards button (Access), 276, 288 USE paragraphs, xx user input, xx user interface (Word), V validating e-mail addresses, lxxv, 474 validation rules (Access), 345–348 defined, 824 setting, lxiii testing, lxiii, 347 VBA Access forms and, 279–283 comments, 282 VBA Editor, 280 versioning, 780, 784–785, 824 verso pages, 637, 824 video notes, xci, 686–687 View button (Access), 251, 277 View in Overlay Mode button (Outlook), 581 View in Side-by-Side Mode button (Outlook), 583 View tab (Word), 12 View toolbar (Access), 248 View toolbar (Word), 4, 7, 18, 824 views See also specific views customizing, 518–519 defined, 824 resetting to default, 519, 521, 561 switching among, xxxv, xcvi, 18, 510–511 virtual folders See Search Folders voting buttons in e-mail messages, 491, 824 W Watch Window (Excel), 200 watching cells (Excel), li, 198 Web browsers opening files in, 13 opening SharePoint document workspaces in, 803 previewing documents for, 17 See also Web Layout view Web Layout button (Word), 23 Web Layout view (Word), 17, 824 Web notes (OneNote) creating, xci, 682–683 default location, 679 Web pages saving calendar as, lxxxiv, 574–575 sending to OneNote See Web notes (OneNote) week numbers, displaying, 561 white space, hiding, 19 wildcard characters in searches, 53, 302, 824 Windows logo key, 824 windows, maximizing, 25 Windows XP, xvii–xviii Word 2007 closing, 14 converting to format of, 17 editing publications in, lxxxix files in See documents overview of, starting, xxxv, 4, Word Count dialog box (Word), 61 word count for documents, 61 word processing, 3, 824 word wrap, 25–26, 824 words, selecting, xxxvi, lxvii, 37, 40, 395 work week changing, lxxxiii, 567 default, 566 defined, 566, 824 displaying, 563 workbooks closing, 136 creating, xliv, 134, 136 displaying multiple copies of, 147 entering data, 156–161 finding data in See finding data in Excel font, changing, 208, 211 multiple windows, arranging, xlvi, 147 opening, xliv properties, setting, xliv, 135, 137 saving, xliv saving with new name, 137 structuring, 138 switching between, xlvi, 147, 151 themes See themes (Excel) worksheets backgrounds See backgrounds, worksheet cells in See cells, worksheet (Excel) clearing formatting from, 143 columns in See columns, worksheet (Excel) copying, xlv, 138, 140 creating, xliv, 138–139 data types (Excel) See data types (Excel) deleting, xlv, 139–140 displaying, xliv entering data, 156–161 errors, finding, li finding data in See finding data in Excel hiding, xlv, 139–140 inserting in Word documents, xliii–xliv, 117–118, 122, 125 naming, 138–139 Zoom Out button (Word) pictures in, liv, 233–236 referencing in formulas, 190 renaming, xlv reordering, xliv, 139–140 replacing text in, 168 rows in See rows, worksheet (Excel) saving, 176 structuring, 138 switching to, 144 tabs, coloring, 139–140 tracer arrows, hiding, li, 197, 201 unhiding, xlv, 139, 141 zooming in on, xlvi, 146, 149 Workspace Explorer (Groove), 718, 731–732 defined, 824 Workspace List, hiding/displaying, 732 Workspace Selector, hiding/displaying, 733 workspace members (Groove) initiating actions with, xcv, 727 list of, hiding/displaying, 727 roles, changing, xcvi, 728–729 roles, changing permissions for, 730 viewing, xcv, 725 Workspace Members pane (Groove), 725–726 grouping members in, 727 showing/hiding, xcv workspaces, document See document workspaces workspaces, Groove creating, xciv, 719–721 Files tool, 736–737 invitations, sending, xcv, 722–725 layout of, 720 navigating together, 728 overview of, 718, 731–732 permissions, changing, xcvi properties, viewing, xcvi, 734–735 renaming, xcv, 721 sorting, 733 status, viewing, 732–733 tools, adding, xcvi, 737–739 X XML data, removing from documents, 63 XML files, 13 Y Yes/No data type, 335, 337–338 Z Zoom button (Excel), 150 Zoom button (Word), 18–19 Zoom dialog box (Excel), 150 Zoom dialog box (Word), 20 Zoom In button (Word), 21 zoom level See magnification Zoom Out button (Word), 21, 80 851 ... e-mail messages to multiple recipients by using mail-merge, see Microsoft Office Word 20 07 Step by Step by Joyce Cox and Joan Preppernau (Microsoft Press, 20 07) 484 Chapter 17 Sending E-Mail Messages... style sets, color schemes, and font sets, refer to Microsoft Office Word 20 07 Step by Step by Joyce Cox and Joan Preppernau (Microsoft Press, 20 07) In this exercise, you will experiment with some... the Save & Close button Tip Readers of Microsoft Office Outlook 20 07 Step by Step by Joan Preppernau and Joyce Cox (Microsoft 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