MINISTRY OF EDUCATION AND TRAINING THUONGMAI UNIVERSITY ENGLISH FACULTY DISCUSSION OF BUSINESS ENGLISH 2 1 TOPIC GOOD AND BAD SIDES OF APPLYING IT IN THE WORKPLACE Teacher Tran Thi Bich Lan Group 6 Cl.
THEORETICAL BASIS
Definition of IT
Information technology, widely known under its abbreviation (IT), is defined as “the science and activity of using computers and other electronic equipment to store and send information”
GOOD AND BAD SIDES OF APPLYING IT IN THE WORKPLACE
People
29 C GOOD AND BAD SIDES OF APPLYING IT IN
2 People 2.1 Benefits of applying IT in the workplace 2.1.1 IT increases operational efficiency a IT in Production Activities
Nguyễn Thùy Ninh b IT in Product Consumption
34 C GOOD AND BAD SIDES OF APPLYING IT IN
2.1 Benefits of applying IT in the workplace
2.1.1 IT increases operational efficiency c IT improves Human Resource Management d IT automates customer care. e IT helps marketing grow Đỗ Thị Thắm
33 C GOOD AND BAD SIDES OF APPLYING IT IN
2.1 Benefits of applying IT in the workplace
B INFORMATION TECHNOLOGY IN THE LAST 2
C GOOD AND BAD SIDES OF APPLYING IT IN
SOLUTION
30 C GOOD AND BAD SIDES OF APPLYING IT IN
2.1 Benefits of applying IT in the workplace
B INFORMATION TECHNOLOGY IN THE LAST 2 YEARS (2020 – 2021) 6
C GOOD AND BAD SIDES OF APPLYING IT IN THE WORKPLACE 6
2.1 Benefits of applying IT in the workplace 7
2.2 Cons of applying IT in the workplace 17
Figure 1 A factory using high technology 7
Figure 2 Report about E-commerce activities 9 in Vietnam 2019( Datareportal.com)
Figure 3 Electronic data interchange and paper exchange 15
Figure 5 Paper documents and Electronic documents 16
Figure 6 Percentage of health problems in IT and BPO employees 18
Figure 7 2018 Was A Record Year For U.S Workplace Suicide 21
Figure 8 The jobs most threatened by technological advancement 26
Figure 9 Unemployment rate remains historically high 27
Figure 10 Top 10 industries most "inquired" by hackers 29
Figure 11 Inflation trends for professional services, servers and storage 30
Figure 12 Email and the internet top the list of the important 31 digital tools for American workers.
The advent of digital tools has fundamentally transformed the pace of work and life, leading some futurists to predict that the human workforce would dwindle to just 2%, envisioning a modern version of the Ancient-Greek Hellenic concept of leisure, where machines would perform laborious tasks While information technology (IT) undeniably enhances production, consumption, and marketing processes, it also introduces significant challenges within the workplace This article will explore both the positive and negative impacts of IT implementation in professional environments.
1 Definition of IT (Information technology)
Information technology, widely known under its abbreviation (IT), is defined as “the science and activity of using computers and other electronic equipment to store and send information”
Workplace is the location where you are employed and where you go to work every day, such as an office or factory.
B INFORMATION TECHNOLOGY IN THE LAST 2 YEARS (2020 – 2021)
The global economy is undergoing a swift transformation driven by advancements in internet, mobile technology, social media, and big data These innovations are spawning numerous startups and job opportunities while reshaping traditional industries Today, significant technology trends are not only impacting businesses but also transforming society and the economy as a whole Every sector is increasingly influenced by emerging information technology trends, such as cloud computing and big data, which are redefining the landscape of the global economy.
In the last two years, the integration of information technology in the workplace has become increasingly prevalent Key pieces of information technology equipment include computers, printers, copiers, monitoring systems, projectors, and Wi-Fi systems, all of which play a crucial role in enhancing productivity and efficiency in modern work environments.
C GOOD AND BAD SIDES OF APPLYING IT IN THE WORKPLACE
To attain significant business successes, many large enterprises and corporations globally invest in office systems and associated utilities, fostering an optimal working environment for their employees.
The installation and use of IT equipment in the office will help the office become a modern, youthful, dynamic space, bringing a professional working space.
Moreover, the use of information technology devices also helps to make the workspace more minimalist, spacious, open space, flexible transition between departments, creating more connection and cohesion .
A modern workspace featuring vibrant technology colors enhances customer impressions, significantly boosting the brand value and image of the business.
Maintaining technology can be expensive, significantly impacting overall costs for businesses Many workplaces struggle to afford the necessary technical tools, and inadequate maintenance of computers can lead to decreased performance This not only halts productivity but can also result in financial losses for the business.
2.1 Benefits of applying IT in the workplace
Information technology (IT) is crucial in today's society, influencing both our daily lives and the global landscape with its positive and negative effects It serves as a key driver of success for modern businesses, transforming production, consumption, marketing, and customer service into digital processes By integrating technology across various departments, companies can enhance productivity, boost revenue and profits, and achieve significant savings in time, money, and manpower Furthermore, technology fosters innovative work methods and opens up new opportunities for businesses.
2.1.1 IT increases operational efficiency a IT in Production Activities
In today's world, technology profoundly influences all aspects of our lives, and Information Technology (IT) is set to transform the factory of the future The manufacturing sector is no exception, as advanced technologies such as robotics, computers, modern software, and automation enhance production lines By embracing automation, factories can achieve higher output levels with increased speed and accuracy.
Everything was run smoothly, from processing to packaging
Figure 1: A factory using high technology
With the support of modern technology, the factories can create high productivity and good procduct quality in a short period of time
For example : Grape farm in France Is the best illustration for this
Large grape farms in France are leveraging advanced technology in their planting, tending, and harvesting processes By utilizing autonomous robots, farmers enhance productivity and can concentrate on more critical tasks.
Autonomous robots in Harvesting and picking due to the accuracy and speed that robots can achieve a large size of yields.
+ Harvesting and picking: is the most popular robotics application in agriculture due to the accuracy and speed that robots can achieve to improve the size of yields
Drones are revolutionizing vineyard management by flying over fields to detect harmful pests in grapevines and precisely spraying them with pesticides Additionally, these advanced technologies can identify grapevines in need of water or additional treatments, ensuring optimal care for the plants.
+ Other: automatic watering system, Self- driving vehicles ,
⇒ By using advanced technology, France farmers can achieve a large size of yields with a perfect quality: about 20-40 tons per hectare or even more b.Technology in product consumption
The retail industry has embraced technology, with e-commerce serving as a prime example of its impact on product consumption The evolution of e-commerce is closely linked to advancements in technology and the growth of the Internet.
E-commerce, defined as the buying and selling of goods or services online, has seen a significant rise in popularity globally, including in Vietnam Recent studies indicate that Vietnam boasts 59 million internet users, with 78 percent of those aged 16 to 64 engaging in online shopping.
Figure 2: Report about E-commerce activities in Vietnam 2019( Datareportal.com)
An E-commerce platform has integrated various advanced technologies, including chatbots, voice assistants, smart search, payment and delivery integration systems, and smart recommendation systems These innovations enable sellers to effectively connect with potential customers, broaden their market reach, and enhance consumer engagement.
For example: Vietnamese agriculture products on E-commerce platforms
Thieu lychee from Hai Duong was launched on the Lazada e-commerce platform on May 14, 2022, leading to sales exceeding six tons, primarily in Hanoi and Ho Chi Minh City Additionally, Thieu lychee from Bac Giang province is set to be featured on other domestic and international platforms like Alibaba and Amazon Alongside lychee, various seasonal agricultural products, including Yen Chau mango, Moc Chau plum from Son La, Bac Giang lychee, Hung Yen longan, and Binh Thuan dragon fruit, will also be introduced to e-commerce platforms.
Utilizing high technology in agriculture allows Vietnamese enterprises and farmers to significantly enhance the value of their farm produce sales, effectively doubling their income This modern approach not only boosts product consumption but also helps to familiarize consumers with these goods Additionally, advancements in information technology improve human resource management within the agricultural sector.