FINAL REPORT HR ACECOOK COMPANY

HCMC UNIVERSITY OF TECHNOLOG Y AND EDUCATION FACULTY FOR HIGH-QUALITY TRAINING  HUMAN RESOURCE MANAGEMENT ANALYZE THE STRATEGIES OF INTERNATIONAL HUMAN RESOURCE MANAGEMENT ACTIVITIES AT ACECOOK’S CORPORATION LECTURE: LÊ THỊ KIM KHANG STUDENT ID Đinh Nguyễn Thành Công 18142006 Nguyễn Thị Hạnh Nhi 19124054 Hoàng Đăng Kha 19124068 Ho Chi Minh City, June 2022 HCMC UNIVERSITY OF TECHNOLOG Y & EDUCATION FACULTY OF ECONOMICS MAJOR: HUMAN RESOURCE MANAGEMANT Topic: RECRUITMENT PROCESS AT ACECOOK’S VIETNAM CO., LTD No Member ID Đinh Nguyễn Thành Công Nguyễn Thị Hạnh Nhi Hoàng Đăng Kha 18142006 19124054 19124068 Degree finishing 100% 100% 100% LECTURER COMMENTS …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… …………………………………………………………………………………… HCMC, June 1, 2022 Lecturer's signature LÊ THỊ KIM KHANG CONTENTS SUMMARY OF THE TOPIC CHAPTER 1: INTRODUCTION 1.1 1.2 1.3 1.4 THE REASON FOR CHOOSING THE TOPIC PURPOSE OF THE STUDY RESEARCH METHODS STRUCTURE TOPIC CHAPTER 2: OVERVIEW OF ACECOOK’S COMPANY 2.1 INTRODUCTION OF ACECOOK’S COMPANY 2.2 HISTORY BEGIN OF ACECOOK ’S COMPANY 2.3 SPECIFIC PRODUCT AND SERVICES OF ACECOOK ’S COMPANY 2.4 A BRIEF OUTLINE OF THE ACECOOK’S PERSONNEL CHART 10 2.4.1 Basic introduction to the organization 10 2.4.2 Employment Diagram 12 CHAPTER 3: ACECOOK’S INTERNATIONAL HUMAN RESOURCE MANAG EMENT ACTIVITIES 13 AN OVERVIEW OF ACECOOK’S INTERNATIONAL HUMAN RESOURCE MANAGEMENT STRATEGY 13 3.2 ACECOOK RECRUITMENT PROCESS 13 3.3 DEVELOP THE RECRUITMENT PROCESS FOR A CERTAIN ENTERPRISE 14 3.1 CHAPTER 4: CONCLUSION 18 REFERENCES 19 Summary of the topic In the process of social development, the issue of human resource quality needs to be given more importance, this is also a challenge for organizational managers in general and for human resource managers in particular Human resources are the main factor that creates profits for businesses because human resources ensure all sources of creativity in the organization Although equipment, assets, and financial resources are resources that organizations need to have, in which human resources - people are especially important, there are no effective people As a result, the organization cannot achieve its goals Chapter 1: Introduction 1.1 The reason for choosing the topic Human resource is a strategic resource: In the context that society is shifting to a knowledge-based economy, technological factors, capital, and raw materials are gradually reducing their role In addition, the human factor of knowledge is increasingly occupying an important position: Dynamic and creative human resources and human intellectual activities are becoming more and more important Human resources are inexhaustible resources: Society is constantly moving forward, businesses are growing, and human resources are endless If this resource is properly exploited, it will create a lot of material wealth for society, satisfying the increasing needs of people In order to have quality human resources, businesses need to really focus on recruiting qualified and suitable human resources, this is a success factor In this essay, our group would like to choose the topic "Recruitment at Acecook Joint Stock Company", from which to better understand the recruitment work at a large company in Vietnam as well as see clearly over the importance of human resources for the economy in general and for businesses in particular 1.2 Purpose of the study The purpose of the study is to learn about the human resource management strategy and recruitment process of the company Acecook's Vietnam today Based on the information collected, the team will propose solutions to improve and enhance the human resource recruitment process at Acecook's Vietnam 1.3 Research methods Statistical methods: Using appropriate statistics to learn about the development activities of Acecook Vietnam Joint Stock Company Meta-analytical method: On the basis of analyzing and learning about the human resource recruitment process and human resource management strategy, the study makes an assessment of Acecook's strategy and operation Vietnam 1.4 Structure topic This study consists of four chapters as follows: Chapter 1: Overview Present and briefly introduce the reason for choosing the topic, research objectives, and research methods Chapter 2: Overview of Acecook Vietnam Joint Stock Company Mainly generalizing about the company and its development activities Chapter 3: ACECOOK'S INTERNATIONAL HUMAN RESOURCE MANAGEMENT ACTIVITIES In this chapter, human resource management strategies are presented at Acecook Vietnam Joint Stock Company In addition, learning about the human resource recruitment process and also researching and proposing solutions will also be given Chapter 4: Conclusion This section will summarize the above statements and draw general conclusions about the topic CHAPTER 2: OVERVIEW OF ACECOOK’S COMPANY 2.1 Introduction of Acecook’s Company Organization name: Acecook Vietnam Joint Stock Company (Acecook Vietnam) Address: Tan Binh Industrial Park, Tan Phu District, Ho Chi Minh City Established date: December 15, 1993 Charter capital: billion USD Acecook Vietnam Joint Stock Company was formed on the basis of joint venture development, which is Vifon Joint Venture Company - Vietnam and Marubeni and Acecook Financial Group - Japan In 2004, Vifon - Acecook Joint Venture Company was transformed into Acecook Vietnam Co., Ltd - one of the leading manufacturers of instant noodles and in Vietnam with more than 50 product categories for domestic and foreign consumption In 2018, Acecook Vietnam Co., Ltd was officially transformed into Acecook Vietnam Joint Stock Company Core Values: Producing and trading safe, high-quality food products, best meeting consumer needs Some highlights of Acecook:  Using modern equipment and machinery, automation, closed process according to Japanese technology and ISO 9001: 2008, ISO 14001: 2004, HACCP standards  Processing method by drying system, using technology to limit bacteria generation, has helped bring consumers 100% food safety and hygiene standards  Clean, environmentally friendly production materials, natural ingredients such as rice, unique flavors, attractive quality, and safety for consumers Company scale Acecook Vietnam includes 10 manufacturing plants, and 6000 employees with more than 700 distribution agents, accounting for 51.5% of the domestic market share With the export market, Acecook Vietnam products have been present in over 40 countries around the world Which, there are countries with strong export market shares such as the US, Canada, Russia, etc Acecook's achievements:  Become the first noodle company to meet international food standards such as European Retailer Food Standards (IFS), British Standards (BRC), etc  Serving more than billion delicious meals a year to Vietnamese people, with wide distribution across the front, Acecook has proven by the presence of products, especially Hao Hao instant noodles, in all cities urban and rural areas 2.2 History begin of Acecook’s Company December 15, 1993: Established Vifon - Acecook Joint Venture Company with investment capital of million USD The joint venture component includes Vifon Vietnam instant noodles manufacturing food industry company VIFON 40% and Acecook company belonging to Marubeni financial trading group of Japan 60% On 07/07/1995, Selling the first product in Ho Chi Minh City The first product is high-class instant noodles and pho, produced to serve the southern market At that time, the number of employees of the company was about 100 people On February 28, 1996, established a branch in Can Tho, responsible for sales for the entire Cuu Long River Delta At the same time, the company began to participate in the US export market Export turnover is 0.15 million USD September 6, 1997: Established a sales branch in Hanoi to serve the entire market, which is the first premium product and a new breakthrough in the Vietnamese instant noodle industry In 1999, for the first time won the title of high-quality Vietnamese goods In 2000, the introduction of Hao Hao noodles was a milestone and a breakthrough for the company in the instant noodle market In 2001, on May 5, the Hung Yen branch was established with the function of production and business On June 6, established a sales branch in Da Nang to supply goods to the whole central region from Binh Dinh to Quang Binh In 2003, Acecook achieved success in areas of domestic business, exporting with brand promotion, which is shown by the strong growth in sales in 2003, nearly 800 billion VND, equivalent to 675 million packages ( in which exports are nearly million USD) Established a new factory in Binh Duong province, reaching VND 800 billion, accounting for 60% of the country's instant noodle market share with a system of over 700 agents covering the whole country In 2006, Acecook entered the instant rice market and launched the past and present Pho products In 2008, Acecook became an official member of the World MAL Association In 2015, Acecook changed its new brand identity In 2020, total consumption will reach more than 20 billion packages in 10 years from 2010-2020 Currently, products are distributed through traditional channels and modern channels And have exported to 40 countries 2.3 Specific product and services of Acecook’s Company About products: Noodles: Produced according to Japanese standards and technology, with meticulous and continuous management, support, and supervision of Nhan's own human resources and a team of Vietnamese staff who are well-trained in Vietnam Acecook is the "guarantee" for the quality of each pack of Hao Hao noodles, which has always been a safe, quality, and suitable choice for Vietnamese consumers since it first entered the market in 2000 MSG: called Monosodium Glutamate (abbreviated as MSG) Available in natural foods such as meat, fish, milk (including breast milk), etc When used in food, MSG has the effect of enhancing the taste of dishes Hao Hao Salt: the product was launched in April 2020 About service: On March 3, 2022, officially launched the first Acecook Noodle Station in Ho Chi Minh City This is a shop that sells dishes using the main ingredient of noodles from familiar instant noodles products of Acecook Vietnam, which are creatively and uniquely processed to bring a "strange taste of familiar dishes" to customers row It is expected that in 2022, Acecook will expand the scope of this service to serve all customers Currently, Acecook Noodle Station is available on ShopeeFood and Baemin to reach a large number of consumers 2.4 A brief outline of the Acecook’s personnel chart 2.4.1 Basic introduction to the organization - Organization name: Acecook Vietnam Joint Stock Company (ACECOOK Vietnam) - Address: Lot II - 3, Street 11, Tan Binh Industrial Park, Tay Thanh Ward, Tan Phu District, City.Ho Chi Minh City - Director: Mr Kajiwara Junichi - Phone: 0838154080 - Website: www.acecookvietnam.com - Date of establishment: December 15, 1993 - Charter capital: 4000000USD - Acecook Vietnam Joint Stock Company was formed on the foundation of development of a joint venture is Vifon - Acecook Joint Venture Company (established December 15, 1993 between the famous instant noodle company Vifon - Vietnam and Marubeni financial trading group, Acecook - Japan) From February 3, 2004 Vifon-Acecook Joint Venture Company was transformed into Acecook Vietnam Co., Ltd - one of the noodle and manufacturers leading instant food in Vietnam with more than 50 types of products consumed in and foreign On January 18, 2008, Acecook Vietnam Co., Ltd was officially transformed become Acecook Vietnam Joint Stock Company 10 - Core values: Producing and trading safe and quality food products High quality, best meet people's needs consumption -Some highlights: Highlights in the production of instant noodles at Acecook Vietnam is using modern, advanced and automatic equipment and closed process according to Japanese technology and ISO 9001: 2008, ISO 14001:2004, HACCP Besides, the processing method by system The drying system, using technology to limit bacteria generation, has helped Consumers are 100% committed to food safety and quality standards Along with the use of raw materials Clean production, environmentally friendly and fish with natural ingredients such as rice, unique flavors, delicious and guaranteed quality safe for consumers - Current size of the company: Acecook Vietnam Joint Stock Company is one of big enterprises in the instant noodle industry in Vietnam.In the domestic market The company has a scale of 10 manufacturing factories from North to South, 6000 employees with more than 700 distribution agents, accounting for 51.5% of the domestic market share With the market For export, Acecook Vietnam products have been present in more than 40 countries around the world, in which there are countries with strong export market shares such as the US, Germany, Russia, Australia, Singapore, Cambodia, Laos, Canada - Achievements: Acecook Vietnam is the first instant noodle company in Vietnam Nam achieves international food standards such as food standards for European retailers (IFS), British Standards (BRC) and approved by major prestigious organizations in the world such as: United States Food & Drug Administration (USFDA), Food Control Agency Food Canada (CFIA), Korea's Food & Drug Administration (KFDA) and many other countries such as Australia, Hong Kong, Taiwan… Serving more than billion delicious meals a year for Vietnamese people, Acecook's "coverage" Vietnam is proven by the presence of products, especially instant noodles Hao Hao, everywhere in cities and countryside 11 2.4.2 Employment Diagram 12 CHAPTER 3: ACECOOK’S INTERNATIONAL HUMAN RESOURCE MANAGEMENT ACTIVITIES 3.1 An overview of Acecook’s international human resource management strategy Acecook's governance strategy is an advanced and constantly learning process system to ensure that the company is effectively oriented, operated, and controlled for the benefit of the company Improve your skills by self-study or gain more experience: applying technology to management – is the orientation implemented by Acecook many years ago; Acecook is constantly looking for opportunities in the country's extensive international economic integration According to an analysis from the strategic management group, Acecool Vietnam said that it had received a warning from the European Union's food safety and animal feed notification system for the "De Nhat Gia" flavor product Beef with herbs because the 2-CE content exceeds the European regulation At the same time, it helps Acecook to draw experience to improve products for consumers Cooperating with other businesses so that they can take over part of the work for the business Acecook Vietnam has signed a cooperation agreement with Sojitz Osaka gas energy company on the installation of a modern boiler system for noodle production instant food to bring high efficiency in production and improve the environment Hire workers with the necessary skills In addition, in recruitment activities, Acecook determines how many people to recruit for each position Screening ratios help businesses decide how many people to hire for each position 3.2 Acecook Recruitment Process With the large-scale expansion of production and distribution at home and abroad, along with product diversity Acecook always needs large human resources to serve the operation of the production system and the company With this factor, Acecook always looks for every opportunity to attract potential human resources to the company In many different forms and Acecook was also 13 honored at 11th place in the top 100 best places to work in Vietnam To recruit potential candidates, Acecook has built a clear recruitment process with the aim that candidates understand their recruitment process  When there is a need to recruit, Acecook Vietnam will post jobs through the company's official recruitment website: acecookcareer.com or reputable recruitment websites in Vietnam: Vietnamworks.com, Careerbuilder.vn, Jobstreet.com If there are new recruitment sources, the Human Resources Department will immediately update the information so that the recruitment information is always complete and accurate  The vacancies always clearly show information about the vacancy, job description, working location, and job requirements, and have the latest company LOGO: Cook happiness - Acecook (not Vina Acecook) -since 2015 Acecook has changed its brand identity,  Acecook Vietnam does not collect any costs in the recruitment process from candidates and employees  When receiving information about recruitment at Acecook Vietnam Joint Stock Company, if the source does not come from the websites mentioned above, please note and check the information at the official website of the company is acecookcareer.com 3.3 Develop the recruitment process for a certain enterprise In order to achieve the efficiency of the recruitment process, we provide the process and description of the recruitment of candidates with the aim of Step 1: Initial reception and preliminary interview The candidate's first meeting with the recruiter formally, to formally determine the selection, to establish the relationship between the job applicant and the employer Based on carefully developed criteria, recruitment officers make initial assessments of individuals with the right qualities and abilities for the job Step 2: Screen through the candidate information form 14 The user uses the pre-designed information form, which requires the job applicant to fill in the personal information completely and honestly according to the requirements set forth by the employer Scientifically and logically designed candidate information forms can be considered as an important tool for accurately selecting job applicants, as they provide employers with reliable information about job vacancies past functioning behaviors as well as current skills, experiences and knowledge, individual psychological characteristics, expectations, desires, and other special abilities Information about individual candidates collected from this step is the basis for other selection methods such as interview method, application form with name, place of employment, and other personnel records Step 3: Selection test Tests are methods of applying different psychological techniques to assess job-specific personal qualities Through multiple-choice tests, recruiters can find out each candidate's ability to perform the job, predict their future work results, and discover special abilities of candidates, sometimes without their knowledge The results of the test are quantitative, so it is easy to compare to eliminate candidates whose scores not exceed the required threshold When using multiple-choice methods for selection, we should also choose appropriate methods to predict job performance Therefore, when building tests, it is necessary to carefully design them in connection with the organization's job requirements (based on the job description and job requirements with the presenter) The tests can be designed by the organization itself or by hiring an outside expert Step 4: Selection interview A selection interview is an in-depth and formal conversation between the recruiter and the candidate, to evaluate the candidate in different aspects that have not been clarified through the study of resumes or tests Objectives of the interviews in the selection: 15 To collect information about job applicants such as job knowledge, skills and work experience, ability to work in a team, communication ability, motivation for job application, and limitations of the candidate Because the information gathered from other selection tools may not be sufficient or unclear, the interview process provides an opportunity for information to be clearer and explained more thoroughly Through interviews, it helps recruiters to introduce their company, making job applicants understand the strengths and advantages of the company This is the best form of advertising In order to provide information about the organization to job applicants, during the interview should explain to candidates clearly about the company situation such as company goals, management structure, personnel policies, promotion opportunities, employment Candidates can also learn some information to evaluate whether the vacant job is really attractive or not Unlike information about starting s alary, job opportunities and challenges, and working conditions Step 5: Verify the information about the candidate Re-verification of qualifications and working history: verifying the information obtained through the selection process to assess the reliability of the information provided by the candidate Step 6: Health check and fitness assessment of candidates Medical assessment and health check to ensure candidates are healthy enough to work and avoid excessive demands from employees Step 7: Interview by the direct leader The department manager in need of a person will meet directly with the candidates who have passed the above steps in order to find out and better assess the candidate's ability, experience, and interest in the vacant position At the s ame time, it aims to enhance mutual understanding between candidates and their future managers, create future work relationships, and enhance department managers' accountability to new employees 16 Step 8: Visiting the work To give candidates a realistic view of the job, better understand the job, and avoid excessive expectations and demands from the candidate Step 9: Make a selection decision Once the necessary information has been obtained about the candidate through the above steps and meets the organization's selection requirements, the selection committee will make a selection decision with the candidate When there is a decision on recruitment, the head of the human resources department sends the list to the director and signs a labor contract The contract must clearly state the position, duties, responsibilities, probationary period, remuneration, social insurance, etc., which must not be contrary to the provisions of the law on employment After the probationary period, if it is found that the candidate meets the set requirements, an official selection decision will be made, a labor contract will be signed according to the required work term, full wages are paid to the employee and put them in positions that need people 17 CHAPTER 4: CONCLUSION From the above analysis on recruitment, it can be seen that human resources at Acecook Joint Stock Company are always appreciated and respected Because recruitment is really the key to human resource management in every organization Hiring the right people and jobs will help the organization have a reasonable structure and staff suitable for each type of work This, if done well, will save other resources, increase competitiveness, increase profits and improve business reputation But for Acecook there are some limitations mentioned above It can be said that Acecook is an attractive employer of young people because the business always believes in young people & invests in talent development, is a career development opportunity with a launch pad for young talents Mr Nguyen Quang Thai, Director of Community Development Department, one of the young staff holding senior management positions at Acecook said: “At Acecook, I am really “empowered”, the right to propose ideas, the right to perform, and the right to take responsibility for the work Acecook is a quality working environment, leaders “dare” to put their trust in young people, giving a lot of opportunities but also challenging, if I don't constantly mobilize and move forward, I will not fulfill its commitments to the company and will be the one to fall behind.” Not only that, the key to attracting talent to the enterprise lies in the “Creative culture & willingness to change” at Acecook 18 REFERENCES Thanh Dat, “Overview of Acecook Vietnam,https://acecookvietnam.vn/,12/30/21 Nguyen Hung Cuong, “Tim hieu ve quan tri nhan su”,http://blognhansu.net.vn/, 3/10/19 Hoang Vu, “Thiet ke chuong trinh bang phan mem”, https://text.123docz.net/document/327648-thiet-ke-chuong-trinh-quan- ly- luongbang-phan-mem-access.htm, 6/23/20 Thanh Kieu, “Xay dung chien luoc nhan su dua tren chien luoc kinh doanh”, https://ocd.vn/xay-dung-chien-luoc- nhan-su-dua-tren-chien- luoc-kinh-doanh/, 3/16/20 Thanh Binh, “ Chien luoc nhan su o cac cong ty lon”, https://chiasethanhcong.net/chien- luoc-nhan-su-o-cac-cong-ty- lon/, 9/7/20 Thuy Diem “Chien luoc nhan su”,https://1office.vn/chien-luoc-nhan-su, 6/5/19 Le Vinh, “ Dao tao nhan su, quan tri nhan luc”, https://quantrinhansu.vn/ , 1/8/20 19 ... OVERVIEW OF ACECOOK? ??S COMPANY 2.1 INTRODUCTION OF ACECOOK? ??S COMPANY 2.2 HISTORY BEGIN OF ACECOOK ’S COMPANY 2.3 SPECIFIC PRODUCT AND SERVICES OF ACECOOK ’S COMPANY ... about the topic CHAPTER 2: OVERVIEW OF ACECOOK? ??S COMPANY 2.1 Introduction of Acecook? ??s Company Organization name: Acecook Vietnam Joint Stock Company (Acecook Vietnam) Address: Tan Binh Industrial... and job requirements, and have the latest company LOGO: Cook happiness - Acecook (not Vina Acecook) -since 2015 Acecook has changed its brand identity,  Acecook Vietnam does not collect any costs