Tài liệu về " writing skills training materials " 1 kết quả
Coaching skills Training Users and Customers
A training situation is everytime you need to explain something (technical) to an IT user or an IT customer.
Examples :
Formal training session,
Onetoone explanation of an IT procedure or a user guide,
Explanation of what you are doing on a IT user customer PC (when solving a problem or installing a software for instance),
Recommendations made to an IT user customer on how to use their PC ando...