صف ثانUnit 1 English at work

‫‪AFENDINA‬‬ ‫‪Second Year … First Term‬‬ ‫معنا أنت دائما فى تفوق وازدهار ‪ ‬مع تحيات مكتبة‬ ‫مكتبة‬ ‫كلسايك‬ ‫‪CLASSI‬‬ ‫‪C‬‬ ‫تواصل معنا عبر موقع التواصل الجاتماعى على‬ ‫‪With my best wishes‬‬ ‫‪0‬‬ ‫‪MR AYMEN ZIDAN‬‬ AFENDINA CLASSIC ‫جاروب مكتبة كلسايك على فيس بوك‬ MR AYMEN ZIDAN With my best wishes AFENDINA Unit ‫موظف‬ employee ‫ترتيب الملفات‬ filing ‫مستندات‬ documents ‫مشغول‬ busy ‫أجانبي‬ foreign ‫إتصالت‬ communications English at work file ‫ ملف‬appointment ‫موعد‬ shipping ‫شركة شحن‬ company e‫بريد إلكترونى‬ mail ‫نقل‬ transport ‫مخزن‬ warehouse ‫مراسالت‬ correspondence goods ‫بضائع‬ Present simple ‫زمن المضارع البسيط‬ ‫يتكون المضارع البسيط من التصريف الول للفعل بدون إضافة مع الجمع‬ *** ‫و‬ I , you , we , they Mona and Ahmed study the lesson *** We play football everyday *** s - es - ies ) ‫ ( يضاف للفعل‬he – she – it ) ‫*** إذا كان الفاعل إسام مفرد او‬ ( She reads English *** He watches T.V *** Amal studies at home *** ‫** الكلمات الدالة على المضارع البسيط‬ Sometimes - often - usually - always - every They often drink tea *** I usually write in English *** ‫**** لنفى المضارع البسيط‬ I , we , you , they don't ‫مصدر الفعل‬ He , she , it doesn’t I play football everyday ( negative ) *** I don’t play football everyday Fatma goes to school by bus ( ………… go to school on foot ) *** Fatma doesn’t go to school on foot ‫تعبيرات متساوية تأتى مكان بعضها‬ Go to = visit MR AYMEN ZIDAN With my best wishes AFENDINA He is visiting the pyramids *** He is going to the pyramids *** ?……When are you meeting…… ? = When is your appointment with ? When are you meeting Nadia *** ? When is your appointment with Nadia *** ?…………………… Do you know……… ? = Can you tell me ? Can you tell me her telephone number *** ? Do you know her telephone number *** :Rewrite these sentences using the words in brackets *** Are you visiting Paris next week ? ( ………….to Paris next week ? ) -1 ………………………………………………………………………………… When is your appointment with the doctor ? ( … …meeting the doctor? ) -2 ………………………………………………………………………………… Do you know his address ? ( …………know his address ) -3 ………………………………………………………………………………… Nada gets up early ( …………gets up late ) -4 ………………………………………………………………………………… Situations ‫*** لشكر شخص‬ thank you **** ‫*** عند التصال بشخص و يرد شخص اخر‬ You telephone Hala but another person answers the phone ?Hello Can I speak to ……… , please **** ‫*** عند عدم سماع ما قاله شخص‬ You want a friend to repeat / can't hear the last sentences Pardon **** You introduce Sara to Hala ‫*** عندما نقدم شخص لخر‬ This is ****+ ‫إسم الشخص‬ You want to speak to somebody ‫*** عندما نريد التحدث إلى شخص مشغول‬ who is busy Excuse me **** : What would you say in the following situations ***** You introduce Noha to Samar -1 …………………………………… You want to speak to Samia who is busy -2 ……………………………………………………………………………………… A friend gives you something -3 Someone helped you thank him MR AYMEN ZIDAN With my best wishes AFENDINA ……………………………………………………………………………………… You telephone Ahmed but another person answers the phone -4 ……………………………………………………………………………………… :Fill in the spaces with words from the list ***** Employees = foreign = company = e mail = sign = correspondence please, ……………the cheque -1 Letters ,faxes and memos are -2 people who work in a company are called -3 An is an electronic correspondence between computers -4 A shipping is a company that arranges transport of goods -5 :Match a part from (A) with a part from (B) ***** A B ds -1 g -2 gn-3 espondence -4 ail -5 from other countries * electric correspondence between computers * things that business sell and buy * putting documents into the correct files * written communication such as letters and * faxes Business letter ‫عنوان الراسل‬ ( ‫) شركة الراسل‬ ( ‫) عنوان شركة الراسل‬ ( ‫) التاريخ‬ ‫عنوان المرسل إليه‬ ( ‫) إسم المرسل إليه‬ ( ‫) وظيفة المرسل إليه‬ ( ‫) شركة المرسل إليه‬ ‫) عنوان شركة المرسل‬ Dear ( ‫إليه‬ sir ‫إسم المرسل إليه‬ I would like to…………………………………………………………………………… .‫……………………………………الموضوع‬ ……………………………………… …………………………………………………………………………………………………… I look forward to hearing from you Yours ‫إسم المرسل اليه غير معروف‬ faithfully sincerely ‫إسم المرسل اليه معروف‬ ‫إسم الر اسل‬ MR AYMEN ZIDAN With my best wishes AFENDINA ‫إسم الراسل‬ ‫وظيفة الر اسل‬ ordering booking enquiring reserving confirming thanking + asking him to ‫تحويلت الخطاب التجارى‬ order -1 book -2 enquire -3 reserve -4 confirm -5 thank you -6 please-7 ‫المصدر‬ ‫تحويلت الضمائر‬ You Your He - him - she - her - they - them I & me my you Write a letter from miss Heba Hany the secretary of BOS ltd 50 Opera street , Cairo to Mr Ahmed Salem the sales manager o S.O.S ltd, 20 Helmy street Cairo confirming that BOS would like a course of evening lessons at the BOS office The number of employees attending the course will be twenty BOS ltd Opra street 50 Cairo 13th Jan 2013 Mr Ahmed Salem The sales manager S.O.S ltd Helmy street 20 Cairo Dear Mr Ahmed Salem I would like to confirm that BOS would like a course of evening lessons at the BOS office The number of employees attending the course will be twenty I look forward to hearing from you Yours sincerely Heba Hany Heba Hany The secretary Mr Samy Reda the accountant manager of AVG co, 10 Dokki street , Cairo MR AYMEN ZIDAN With my best wishes AFENDINA writes a letter to Alexandria bank Shoubra street ,Cairo enquiring if he can open an account or not ‫مع أرق أمنياتى‬ ‫ بالنجاح و التوفيق‬repeat print confirm sign dictate repeated repeated printed printed confirmed confirmed signed signed dictated dictated ‫يكرر‬ ‫يطبع‬ ‫يؤكد‬ ‫يوقع‬ ‫يملى‬ Unit Skills for the office ‫هيئة الموظفين‬ staff ‫العشاء‬ dinner ‫مؤدب‬ polite ‫رساالة‬ message ‫بصوت عالى‬ aloud response ‫تفاصيل‬ details ‫رد‬ incoming ‫مكالمات واردة‬ calls outgoing ‫مكالمات صادرة‬ calls telephone ‫مكالمة تليفونية‬ call ‫محادثة‬ conversation ‫دعوة‬ invitation correct ‫صحيح‬ the ‫موظف الساتقبال‬ receptionist Grammar so that******** + ‫ فاعل‬+ can / could + ‫**** مصدر فعل‬ ******** to + ‫**** مصدر فعل‬ He asked many questions He wanted to get the correct answer **** He asked many questions so that he could get the correct answer He asked many questions to get the correct answer Nada studies hard She wants to get high marks **** Nada studies hard so that she can get high marks Nada studies hard to get high marks :Rewrite these sentences using the words in brackets *** Complete this form using a pen ( …… …… to complete this form.) -1 …………………………………………………………………………………… Come early so that you can meet the manager ( …… to…… ) -2 MR AYMEN ZIDAN With my best wishes AFENDINA …………………………………………………………………………………… he uses the car to save time ( …… so that…….) -3 …………………………………………………………………………………… Speak loudly to help the listener ( ……….the listener can hear you ) -4 …………………………………………………………………………………… ( advice ) You should + ‫مصدر الفعل‬ You shouldn’t + ‫مصدر الفعل‬ **** You advise the secretary to say welcome You should say welcome You advise the employee not to come late **** You shouldn’t come late ( ‫للتعبير عن النصيحة‬ asking permission ) ‫عند طلب الذن‬ can I ) ( May I ) ( Could I ) ) + ‫ ? مصدر فعل‬Please ………… you ask your teacher the permission to leave the class **** ?Can I leave the class ,please Would you like to .‫المصدر‬ ? ( inviting ) ‫للدعوة نستخدم‬ You invite your friend to go to the club with you **** ?Would you like to go to the club with me ( OK ) ‫موافقة‬ ( I'm sorry, I can't ) ‫رفض‬ ‫للرد على الدعوة‬ Your friend invited you to have lunch with her, and you refuse **** I'm sorry, I can't Would you + ‫إسم الشىء‬ ‫لتقديم شىء إلى شخص‬ like You offer a friend something to drink **** ? Would you like something to drink ( offering things ) What would you say in the following situations you advise the clerk not to answer the phone before it rings three times -1 you want to use your friend's mobile -2 you invite Salwa to have sinner with you -3 You advise an employee to be polite and calm with people -4 :Fill in the spaces with words from the list ***** Polite - details - take - incoming - caller - rings ?I'm sorry, she isn’t here Can I ………… a message, please – ……………… Answer quickly when the telephone – Small ………… in a message can be very important – The receptionist answers the ……………… Calls – MR AYMEN ZIDAN With my best wishes AFENDINA A …………… is the person who makes a telephone call – :Match a part from (A) with a part from (B) ***** A espondence -1 a pen -2 omes early so that -3 loyees -4 B he can meet Ahmed * people who work for a company * to complete the form * letters and faxes * :Fill in the spaces with words from the list ***** Confirm - check - end - keep - leave Let the caller …………… the conversation - ?Can I ……………… a message, please - I would like to ………………… My booking , please - You should …………… That the message is correct - you should …………… a pen and paper beside the phone - ring take check make keep Unit ‫تكلفة‬ cost in cash discount order retailer ‫تاجار جاملة‬ wholesaler customer ‫مخزن‬ warehouse rang took checked made kept rung taken checked made kept ‫يرن‬ ‫يأخذ‬ ‫يراجاع‬ ‫يصنع‬ ‫يحفظ‬ Collective Nouns size ‫مطعم مقاس‬ restaurant ‫ساعر‬ ‫ نقدا‬price ‫ خصم‬distribution ‫ طلب‬assistant ‫أدوات المائدة تاجار تجزئة‬ cutlery ‫أدوات المطبخ‬ ‫ زبون‬crockery within chain store manufacturer ‫توزيع‬ ‫بائع‬ ‫خلل‬ ‫سالسلة محلت‬ ‫صانع‬ Situations You ask about ( want to know) the price / the ) MR AYMEN ZIDAN ‫**** للسؤال عن السعر‬ ( cost of With my best wishes AFENDINA ? How much is it ( You ask the customer about his size ) ‫**** لسؤال زبون عن مقاسه‬ ? What size are you A customer isn't sure about the size of ) ‫**** لو الزبون غير متأكد من مقاسه‬ ( the dress Try it on ( You offer someone help ) ‫**** لعرض مساعدة على زبون‬ ? Can I help you thank you ( You are welcome / Not at all ) ‫**** للرد على‬ What would you say in the following situations " 1- You are an assistant A customer says " Thank you You offer someone help -2 The customer likes the dress But she isn't sure it is the right size -3 ………………………………………………………………………………… You ask the seller about the price of the jacket -4 Translate into Arabic She isn't working today because she doesn't work on Friday -1 Thos computer is expensive It costs four thousand pounds -2 Translate into English ‫يعتبر البريد اللكتروني رخيص و ساريع‬ Grammar Collective nouns how many ( are / were ) desks , tables , chairs knives , spoons , forks cups , saucers , plates pens , pencils , rulers letters , faxes , memos calculators , photocopiers MR AYMEN ZIDAN how much ( is / was ) furniture ‫أثاث‬ ‫أدوات المطبخ‬ cutlery ‫أواني فخارية‬ crockery ‫أدوات كتابية‬ stationery correspondence ‫مراسالت‬ ‫معدات‬ equipment With my best wishes AFENDINA Test ?What would you say in the following situations -1 You work in a shop You see a customer who needs help -1 ……………………………………………………………………… You ask someone about the railway station – …………………………………………………………………………………… You are late for a meeting – ………………………………………………………………………………… You ask a friend about the meeting time – -:Supply the missing parts in the following dialogue -2 ?.………………Assistant : ……………………( ) Customer : No thanks I'm just looking Assistant : You are welcome ?Customer : Excuse me… (2)…… much is this jacket Assistant : L.E 200 ?Customer : can I try it on …………Assistant : Yes you………….(3) Customer : It's fine Thank you Good bye Assistant : Good bye :Fill in the spaces with words from the list-3 Think – reason – eyes – diary – salary - planned ……………… Too much light can injure your -1 I'll ……………… about it -2 MR AYMEN ZIDAN 22 With my best wishes AFENDINA ?Can you tell me the ………………… For your decision -3 They ……………… a meeting with the new clients -4 She writes in her………………… Every evening -5 "Match apart from "A" with apart from "B -4 A B He pays -1 a- a report The managers -2 b- a new job He tries to find -3 c- are having a meeting We are eating -4 d- by cheque He is reading -5 e- our lunch :Rewrite these sentence using the word(s) in brackets to give the same meaning -5 What's is your address? ( Where…………………….?) -1 ……………………………………………………………………………………………… It's cheaper to go by bus than by taxi ( …………………than by bus.) -2 ……………………………………………………………………………………………… Where were they yesterday? ( ……………………….go yesterday?) -3 …………………………………………………………………………………………… My brother is older than me ( …………………than my brother ) -4 …………………………………………………………………………………………… She left something on her desk What was it? ( What did ………………….?) -5 ……………………………………………………………………………………………… :Read the passage and then answer the questions -6 Nahed has got three brothers One brother who is older than her is a representative for a large company His name is Ebrahim He is short with black hair He likes his job very much He enjoys visiting people and meeting new customers Maher and Samy are still at school Her father is a doctor He is a director of the hospital in their city :A : Answer the following questions ?What does Nahed's father -1 …………………………………………………………………………………………… ?how many brothers and sisters has Nahed got -2 ……………………………………………………………………………………………… ?Who is Nahed's older brother -3 ……………………………………………………………………………………………… :B: Choose the correct answer from a, b, c or d ……………………… Maher and Samy are -4 a) doctors b) representative c) students d) directors …………………… Ebrahim is a -5 a) a doctor b) representative c) student d) director ……………… Does Ebrahim like traveling overseas? Yes, because it is -6 a) uninteresting b) amusing c) enjoyed d) boring MR AYMEN ZIDAN 23 With my best wishes AFENDINA ……………… Nahed's family lives in a -7 a) village b) town c) city d) a port "Write a short paragraph about " transport in the past and at present -7 :use the following words hundred years ago – many people – traveled – road- not – car/ people – sent – goods – Cairo London – but / weeks / Now – five hours air- few –days – sea – road/ It – quicker – send – Goods – plane than by ship – expensive 8- Write a memo sent by Ali Fahmy, the director to Salwa the secretary , he wants her to Tell all the managers of the department that there will be a meeting in his office at eleven O'clock on Tuesday Memo ……………………………… : From :…………………… To …………………………………: Date :…………………… Re …………………………………………………………………………………… …………………………………………………………………………………… 9- Write a letter , You are Basma and you live at Ramsis street , Cairo Write a letter to Mr Sadek Ali the manager of Misr Bank 20 Orabi street , Cairo Telling him that you want to move your account from Orabi branch to Abassia branch :A)Translate into Arabic -10 The flight from Cairo to Aswan takes one hour and a half -1 …………………………………………………………………………………………… The plane is faster than the train -2 …………………………………………………………………………………………… :B) Translate into English ‫سانقضى أجااز ة نصف العام فى أساوان‬ Test ?What would you say in the following situations -1 Somebody gives you something -1 …………………………………………………………………………………… You introduce Basma to Rehab -2 …………………………………………………………………………………… You telephoned Mona but another person answers the phone -3 …………………………………………………………………………………… You want to speak to a person who is busy-4 …………………………………………………………………………………… -:Supply the missing parts in the following dialogue-2 ? …………………………………………………………… : MR AYMEN ZIDAN 24 Salesman With my best wishes ... door", Bata said ( Bata said that………….) " *** Bata said that she could open the door * ".Noha said to Hala " I have finished my home work *** Noha told Hala that she had finished her homework *... data c- world wide web d- manual MR AYMEN ZIDAN 21 With my best wishes AFENDINA Test ?What would you say in the following situations -1 You work in a shop You see a customer who needs help -1. .. …………………………………………………………………………………………… :B) Translate into English ‫سانقضى أجااز ة ? ?صف العام فى أساوان‬ Test ?What would you say in the following situations -1 Somebody gives you something -1 ……………………………………………………………………………………