June/July 2002 KM8 RJ45 Jack C6T Cable C6T High Density PatchPanels C6T Patch Cords Category solutions Vol9 No3 CUSTOMERS LEAD US TO REVOLUTIONISE CAT E very day our customers are faced with increasing demands from their workforce for bandwidth-hungry applications to maintain their competitive advantage in a cut-throat world Most of this software can only be used to its full potential with advanced network connections such as 100 Megabit Fast Ethernet (now virtually accepted as the standard for new installations) and Gigabit Ethernet To truly ensure network speed and efficiency, every component from the NIC (network interface card) to the server needs to operate as effectively as possible The foundation on which a network relies is the structured cabling infrastructure and our industry is poised to adopt the long-awaited and much-drafted Category standard At KRONE, thanks to our close relationships with our customers and our appreciation of their network needs, we are more than ready for the proposed Cat standard Indeed, our portfolio of Cat products has been available since our flagship range, TrueNet, was launched in 1999 Our premium PremisNET C6T solution offers a range of components to take our customers to Gigabit Ethernet and beyond When TrueNet was introduced as the first endto-end structured cabling system specifically designed to prevent throughput loss in local area networks it was revolutionary It still is! Now it is time for our next revolutionary cable product The KM8 RJ45 Modular Jack features an innovative cable-management system that ensures reliable and repeatable termination In this issue, Peter Meijer and Glen Johnston provide more details of the KM8 Jack, part of our new TrueNet Cat portfolio of products Our proven expertise, combined with an extensive copper and fibre portfolio, enables us to tailor solutions to specific customer demands We listen to our customers and products such as the KM8 Jack are the result KRONE Australia is the only major telecommunications connectivity manufacturer in the country We have been operating here for 21 years and our Australian made products are everywhere – from the telephone exchange to the outlet in the home or business I don’t need to tell you that times are tough in telecommunications That said, I’m proud to say that KRONE Australia is more than achieving its sales forecasts and we are still the preferred connectivity provider in this country I’d like to say thanks to our customers who have voted for KRONE with their orders and enabled us to succeed where other brands have failed to grow their market share Sincerely Craig Jones CEO CONTENTS networknews@krone.com.au Business Articles Customer Stories KRONE News 15 Caveat Emptor, Let the Buyer Beware Product News 10 New Cat Solution = Error-Free Transmission Innovative Cable Management for the KM8 Jack Copyright © 2001 KRONE Australia Holdings Pty Limited NETWORKnews 12 12 14 A Vintage Solution for Southcorp Throughput and Warranty a Healthy Solution for St Andrews Line Isolation Unit Protects PowerTel Commander’s Million Dollar plans for KRONE Equipment Structured Cabling on a Grand Scale in the UK Club KRONE Website: www.krone.com.au Email: kronehlp@krone.com.au CAVEAT EMPTOR … LET THE BUYER BEWARE Have you ever considered why KRONE has become the industry standard for communications networks in Australia? T he answer is simple – it’s our reputation for quality, reliability and performance More than 20 years ago, Telecom (now Telstra) started installing KRONE modules throughout its network This practice continues today and there is hardly a phone or Internet connection made in Australia that doesn’t pass through a KRONE product As with Telstra, the vital communications networks of the buyers of KRONE products are safeguarded by unique manufacturing techniques that only KRONE has perfected and patented LSA-PLUS CONTACT PRINCIPLE This patented contact principle has become the standard cable connection method in more than 100 countries around the world In excess of five billion connections have been made in telecommunications networks from Antarctica to Alaska (See Diagram 1) Over the years we have seen companies try to copy the KRONE methodology While this is flattering, we are yet to test a competitive module that complies with KRONE’s strict quality control procedures SUPERIOR PLASTICS KRONE only uses the best plastics in the production of modules, all of which are rated UL94V0 for flame retardancy This means the modules will self extinguish and not continue to burn giving off toxic gases as other similar products may This safety rating is not a legal requirement in Australia, however, it is only prudent for buyers to beware of cheaper copies All KRONE plastics are toughened to allow for extremes in temperature (-40° to +80°), enabling the modules to be used in all types of climatic zones without affecting the functionality of the product In addition, our plastics are PVCresistant You should beware of products not using PVC-resistant material – they are prone to crack and weaken when terminated because most wires use PVC insulation Diagram LSA-PLUS Contact Principle Clamping ribs isolate contact area from stress MECHANICAL ROBUSTNESS The figures in Diagram (See diagram overleaf), clearly show how positioning contacts at 45° to the axis of the wire allows more copper to remain in place, which strengthens this potential point of weakness SILVER PLATING The KRONE Series and HIGHBAND modules are plated with five microns of silver – which is up to five times more plating than most competitors The reason KRONE has always used silver (in place of cheaper tin) is because of its superior electrical and environmental properties Silver has 6.9 times the electrical conductivity properties of tin To the end user, this means a faster, more reliable transfer of data Silver is an extremely hard material, which is necessary in ensuring that when the insulation is ‘displaced’ on termination the plating remains intact, and is resistant to wear This is why we can guarantee a reliable contact even after 200 re-terminations by Peter Davis, Sales and Marketing Manager 45º “torsion” contact maintain a continual force on the connection Grips wire from two directions for greater security Resists wire being pulled out from top or bottom Silver-plated contacts make a secure, gas-tight connection with superior corrosion resistance Never overstresses the contact (even with wire as large as 0.65mm) PROFIL MOUNTING Only KRONE can provide the versatile, easy-touse, patented PROFIL mounting system The use of stainless steel rods ensures corrosion resistance for unrivalled years of service Be aware that alternative materials, such as plated metals, cause problems with electrical resistance and are not capable of earthing to allow overvoltage protection The PROFIL system allows the modules to be placed in situ and swung out for easy NETWORKnews Diagram Effects of Wire Termination KRONE The KRONE 45° contact leaves more wire between the contact points Accepts from 0.4 to 0.65mm Double termination same gauge wire on single terminal Silver-plated contact oxidation doesn’t affect conductivity Insertion Tool means less stress on wire termination, reducing installation time There are also no sharp edges on the frame to injure the installer or end user STANDARDS-COMPLIANT All of KRONE’s modules comply with local and International standards In addition, our modules are tested for ACA compliance by third party test houses and are also UL (Underwriters Laboratories) listed AUSTRALIAN-MADE KRONE Australia manufactures more than 90 per cent of the products we sell in this country Our manufacturing facility on the NSW Central Coast is certified to ISO 9001 for quality management ensuring all products leaving the factory meet stringent Australian and International standards We are also accredited to ISO 14001 for our Environmental Management System We have received many industry accolades over the years Last year the well-respected global research organisation, BSRIA UK, confirmed we had the lion’s share of the structured cabling market in Australia To service this market, KRONE has an extensive distribution network covering all parts of Australia with KRONE sales offices in Sydney, Canberra, Melbourne, Brisbane, Adelaide and Perth Our Toll Free phone service answers enquiries from anywhere in Australia HIGH-PERFORMANCE CAT 5E AND CAT SOLUTIONS KRONE can offer an extensive range of connection hardware to suit the individual needs of your network Be it POTS (Plain Old Telephone Service) or high-speed data networks, the choice is yours Call us, toll free, on 1800 801 298 and we’ll help you make the right decision NETWORKnews vs Others 90° contacts can weaken wire increasing breakage Must be able to take UTP/STP which is 0.5mm Punch down only one wire per terminal Tim-plated contact corrosion reduces connectivity Impact Tool causes high stress on wire QUESTIONS TO ASK YOUR VENDOR WHEN BUYING MODULES Q How much I pay for genuine KRONE products compared to the copies? A Our Australian-made modules cost no more than the imported copy Ask your vendor why inferior copy products are the same price as a genuine original - the locally produced KRONE product Q How many times can you re-terminate the module? A All KRONE modules can be terminated in excess of 200 times, ensuring the longest product life possible This benefit is also an indicator to the high level of engineering built into the product Some copy products indicate up to 50 re-terminations but, again, ask your vendor for the manufacturer’s specifications Q Will your module support Cat 5, broadband services like DSL or the emerging Voice Over IP (VoIP) telephone protocol? A KRONE’s HIGHBAND® 10 module has been specifically designed to support these emerging technologies Ask your vendor for the manufacturer’s specifications Q What advantage does the genuine Profil system have over the copies? ™ A Profil™ is less expensive than copy backmount frames and provides an easier and safer method to mount modules Modules can be removed without the use of a tool and hinge providing easy access when installing cables The distribution frame has been engineered to be safer, eliminating the chance of injuries caused by the sharp edges of mounting frames Copy products cannot offer the advantages of Profil™ mounting NEW CAT SOLUTION = ERROR-FREE TRANSMISSION Yet another industry innovation from KRONE sees the new KM8 RJ45 Jack realise truly reliable Cat performance I n response to growing demand for higher speed networking capabilities, KRONE Australia has introduced a new TrueNet Category (C6T) network cabling solution The new C6T solution addresses the need for superior speed, reliability and traffic handling in enterprise network infrastructures the problems associated with traditional termination methods and actually make installation easier and more efficient We have also introduced Cat 24-Port and 48-Port High Density Patch Panels These are designed to work seamlessly with the new KM8 Jack and KRONE TrueNet cable and patch cords, completing the C6T TrueNet solution and maintaining Category performance and quality Contact your KRONE representative for more information about our TrueNet product portfolio, or visit our website at www.krone.com.au by Glen Johnston, Manager Marketing and Product Development Our TrueNet Cat portfolio of products comprises a KM8 RJ45 modular jack complemented by C6T Cable, C6T High Density Patch Panels and our C6T Patch cords A cable manager secures the cable pairs in place up to the termination point, ensuring the cable geometry is secure, resulting in dependable Cat performance It isolates and directs the twisted pairs to their specified contact Insulation clamping ribs hold the wire securely and isolate the contact area from vibration and mechanical stress The KM8 allows all four pairs (or eight conductors) to be terminated simultaneously without using the conventional KRONE tool We developed this addition to our TrueNet portfolio of products to effectively eliminate all NEW ENDORSED INSTALLER AGREEMENTS O n the 31st July 2002, all current KRONE Endorsed Installer agreements expire Originally the expiration date was 30th June 2002, however, due to end of finanacial year commitments the date has been extended by one month Prior to this date, your local KRONE representative will be in contact with you to discuss the next period of endorsement, which will be July 2002 - July 2004 Any further enquiries should be directed to your local state office listed on this page Trevor Kleinert RCDD, National Sales Manager, PremisNET NETWORKnews A VINTAGE SOLUTION FOR Southcorp Limited and Rosemount Estates merged to form the world’s largest premium branded wine company, Southcorp Wines T by John McEwen, KRONE sales executive, WA/SA he combination of Rosemount with Penfolds and Lindemans brought together three of the world’s premier global wine brands, creating one of the largest wine companies in the world with export markets in 80 countries In its first year of operation, Southcorp Wines has more than 7,500 hectares of vineyards under production in the winemaking regions of the Barossa and Clare Valleys in South Australia, the Sunraysia region of Victoria and the Hunter, Mudgee and Orange districts of New South Wales It delivers more than 10 million cases of premium wines for an estimated revenue of more than AUD$1.1 billion At the time of the merger, Rick Allert, Southcorp’s Chairman, said: “Rosemount is an excellent strategic fit with Southcorp and also delivers significant cost savings and synergies through the consolidation of two businesses In particular, we anticipate benefits from the combination of sales and distribution, product efficiencies, improved purchasing power and reduced administration costs.” To upgrade and future-proof the IT&T network infrastructure of key winemaking, distribution and production sites, Southcorp’s Byron MoultSmith, Neil Martin and Graham Whitfield are working with KRONE PremisNET endorsed From Left to right: Gary Tennant - Installations Supervisor, Fibre and Data Networks Neil Martin - Communications Co-ordinator (Central & Western Region) SouthCorp John McEwen - SA Sales Executive, KRONE Australia Taking a closer look at the KRONE Installation! NETWORKnews installer, Gary Tennant, of Fibre and Data Networks (FDN) “We are progressively installing KRONE PremisNET Bronze Cat 5e and KRONE fibre solutions,” said Byron Moult-Smith, Communications and Technology Support for Southcorp’s South Australian and Victorian operations “We outsource the remote management of our local area and wide area network infrastructure to IBM GSA whose main data centre is in Tullamarine, Victoria and they, in turn, work with various Southcorp IT&T project managers such as Neil, Graham and myself “I am based at Magill in South Australia which is the network hub for the state’s Nurioopta region and our main distribution centre at Outer Harbour in Adelaide.” “KRONE is virtually the industry standard for structured cabling solutions which is important to us because our organisation is widespread,” said Mr Martin Southcorp Wines’ new International Distribution Centre is located at Outer Harbour The 30,000 square m site dovetails with the adjacent Mackenzie Transport Centre which handles Southcorp’s container packaging “As well as being integrated for the smooth and climate-controlled transfer of wines in containers, the communications network for the two centres is also connected by a KRONE PremisNET structured fibre optic system,” said Mr Moult-Smith “We actually run two networks throughout the Southcorp group – one for our information systems such as financials and data and voice and the other, which is site dependent, is a SCADA (Supervisory Control and Data Acquisition) system for line management of the winemaking Southcorp Wines has 100 sites around the world and they are connected in varying degrees to the network The number of people per site ranges from one or two in a small vineyard to up to 450 at Nurioopta in the Barossa SOUTHCORP “We use a Telstra OnRamp service for sites with 25 to 30 people on a local area network around a dedicated local server,” said Mr Moult-Smith “The major links for our accounting and warehouse systems go back to IBM GSA’s Tullamarine site “Most of our fibre communications networks are local campus-style connections for sites that span anything up to one kilometre in width, such as Nurioopta and Karadoc.” Neil Martin, Communications Co-ordinator at Nurioopta explains that the local area network for which he is responsible has 12 network nodes using KRONE equipment “Nurioopta is a 40-acre site in the Barossa Valley,” said Mr Martin “We serve as a crush and bottling plant for our Southcorp vineyards of Kalimna, Eden Vale, The Waltons and Seppeltsfield “Primarily, though, we are responsible for premium and super premium Penfolds wine production “KRONE is virtually the industry standard for structured cabling solutions which is important to us because our organisation is widespread,” said Mr Martin “Some of our sites are in the middle of nowhere but you can always count on one local Telstra technician to have a KRONE tool in his back pocket to provide support to the equipment KRONE is also a local manufacturer which is important when it comes to surety of supply.” Graham Whitfield is located in the Sunraysia region of Victoria at Karadoc near Mildura As Electrical Supervisor, he is responsible for the automation and control of the Karadoc site From Left to right: Gary Tennant - Installations Supervisor, Fibre and Data Networks; Neil Martin - Communications Co-ordinator (Central & Western Region) SouthCorp; John McEwen - SA Sales Executive, KRONE Australia “Karadoc was the old Lindeman’s site,” said Mr Whitfield “This year we’ll be crushing between 50,000 and 60,000 tonnes of grapes and producing all the cask products for the group as well as some bottled lines “We have 150 people using our network and our staff numbers swell to 250 during the vintage We use a Telstra OnRamp service and KRONE PremisNET Cat 5e as well as KRONE fibre patch panels “Like Nurioopta, Karadoc also runs a SCADA system through a fibre optic programmable logic control (PLC) network “Our SCADA system controls tank temperature monitoring, the blending process, bottling line progress and various other winemaking processes, feeding the production status back to the local winemaker or engineer at a number of PCs distributed across the site,” said Mr Whitfield If you’ve enjoyed a wine from Rosemount, Penfolds, Lindemans, Seaview, Coldstream Hills, Hungerford Hill, Seven Peaks, Seppelt, Devil’s Lair, Tollana, Queen Adelaide, Leo Buring, Killawarra or Wynns Coonawarra, you’ve tasted the fruits of the labour of Southcorp’s award-winning winemakers, harvested on KRONE network infrastructure KRONE PRODUCTS USED BY SOUTHCORP WINES PremiseNET Bronze Cat5E UTP Cable HIGHWAY Patch Panels (both 16 and 24 Port) HIGHWAY FMK RJ45 Outlets 19” Backmount Frames 27 Way Profil Frames HIGHLIGHT 12/24 Port Fibre Patch Panels A range of 4, & 12 Core KRONE HIGHLIGHT Fibre Cable NETWORKnews THROUGHPUT AND WARRANTY A St Andrew’s War Memorial Hospital is using KRONE’s cutting-edge information technology to improve communication and efficiency S by Ian McCully, Queensland State Sales Manager, KRONE Australia St Andrews nurses testing the KRONE products at the bedside! t Andrews War Memorial Hospital at Spring Hill, Brisbane, is one of Queensland’s most acute care hospitals, specialising in technologically advanced surgical and medical care It has earned a reputation through its commitment to the provision of the highest quality healthcare Doctors and staff at St Andrew’s are using cutting-edge information technology to improve communication and efficiency and thus it is vital St Andrew’s communications network infrastructure is able to cope with existing and emerging technologies At present St Andrews is undergoing a major redevelopment, which is complex because it involves converting the compact inner city site to provide new facilities while maintaining the operations of the existing hospital Stage one of the development has recently been completed and consists of a nine-storey building containing four ward floors and five levels of carparking The information technology project team for stage one comprised Steve Englart, Information Services Manager for St Andrews, who worked closely with communications consultants, Norman Disney & Young and voice and data cable installer, TriState “We have progressively moved into the building over the past few months as the builder has finished various ward floors,” said Steve Englart “In time, the whole of the existing hospital will be refurbished or rebuilt We had used KRONE Cat products over a number of years in other areas of the site and were endeavouring to standardise on a company infrastructure for our communications network “The project team looked at higher technologies such as Cat and options such as pair managed, RJ45 and Patch By Exception solutions from KRONE and other suppliers “St Andrew’s runs both a clinical local area network (LAN) and an administrative LAN We needed the flexibility to patch between LANs and wall outlets while limiting the number of active switching components Given the crucial nature of our communications, data throughput “KRONE’s TrueNet Silver Cat 5eT solution was our choice for horizontal connectivity and we are using KRONE fibre for vertical cabling.” was extremely important and we wanted a solution that was going to last – possibly for ten years,” he explained “KRONE’s TrueNet Silver Cat 5eT solution was our choice for horizontal connectivity and we are using KRONE fibre for vertical cabling,” said Mr Englart St Andrews automatically receives our exclusive ‘20/5’ warranty This incorporates a 20year all-inclusive industry standards compliance warranty including parts, labour and technical support plus a five-year throughput warranty guaranteeing zero bit error rate performance from the structured cabling channel Cat 5eT Cat 5eT NETWORKnews HEALTHY SOLUTION FOR ST ANDREW’S Price, performance, the known reliability of the brand and TrueNet’s capacity to handle future technologies were key factors in St Andrew’s decision “In the long run, if you can standardise on infrastructure and infrastructure suppliers, it makes your job so much easier The value in having just one manufacturer’s warranty rather than many is incalculable,” said Mr Englart The new building’s four floors of wards bring an additional 80 beds to the hospital’s existing 230 beds Depending on its location, each bed has approximately four data outlets – for phone, clinical LAN, administrative LAN and the Internet As with the other areas at St Andrews, the new facility patches back to the central computer room in an adjacent building “We have a total of 540 outlets at this stage The Internet is not yet connected to the patient bedside – but it is something that has been requested in patient surveys and the infrastructure is now in place St Andrew’s aim is to provide expanded support to doctors, their patients and families, in every sense Our new network facilitates our achievement of this goal,” said Mr Englart ABOUT ST ANDREWS St Andrews War Memorial Hospital specialises in general medical, high-tech and surgical care – that means anything from open heart surgery and hip replacements to intensive eye surgery and hysterectomy The hospital aims to provide the most advanced technology and best possible skills available, at all times, and for every patient St Andrew’s was the first Private Hospital in Queensland to be accredited by the Australian Council on Healthcare Standards, an award that recognises its higher quality of care by way of additional rebates to the hospital’s patients The hospital was established as a living memorial to those who died in the two World Wars and embraces an innovative attitude to patient care, an holistic attitude that provides expanded support to doctors, their patients and families both before and after hospitalisation Scott Whiston, Sales Executive KRONE Queensland and Scott Englart, Information Services Manger, St Andrews War Memorial Hospital, Queensland with the KRONE TrueNet Silver Cat 5eT installation TM Cat 5eT Cat 5eT Cat 5eT Cat 5eT Cat NETWORKnews 10 NETWORKnews INNOVATIVE CABLE MANAGEMENT KM8 Jack revolutionises the connector industry K by Peter Meijer, JP BE MSc, RCDD, Technical Training Manager and Industry Liaison, KRONE Australia RONE have developed cable management to a micro level where it really counts – at the RJ45 jack Not only is this important for improving installation time and testing procedures but also for ensuring that a high level of repeatability, reliability, interoperability and backward compatibility is achieved Cat components rely heavily on good installation techniques to maintain the manufacturer’s provision of ‘above standards’ headroom Work practice variations that are tolerated on Cat 5e components can cause unacceptable variations on Cat components Our new TrueNet KM8 series of Cat RJ45 modular jacks not only meets, but exceeds all current requirements of the draft Cat standards No longer cable contractors need to worry about how well each termination is going to perform Installation variation is no longer a factor Our new TrueNet KM8 series of Cat RJ45 modular jacks not only meets, but exceeds all current requirements of the draft Cat standards The cable manager accepts pairs of wires into assigned holes so that the pairs go straight to their allotted contacts without the wires untwisting In Australia, where the T568A wiring scheme uses Blue and Orange on pairs 45/36, there is a need to give maximum separation to these pairs The KM8 cable manager does this for you automatically when correctly installed The pair relationship is completely controlled, for all combinations, by the cable manager The pairs can only go to their correct positions Terminations are repeatable and always reliable 11 NETWORKnews FOR THE KM8 JACK INSTALLATION IS A SNAP Strip the sheath and feed the pairs into the appropriate holes in the cable manager Pull the pairs into the manager so that the twist is kept all the way up to the IDC turret This ensures the impedance of the termination will remain as close to the cable impedance as possible Cut off excess wire with small side-cutters The cable manager is now ready to terminate the wires on to the IDC contacts with the press of the fingers or the aid of a hand clamp Fit the cable manager onto the back of the socket so that the arrow on the cable manager aligns with the arrow on the black part of the socket Place the blue cover over the assembly and press together until the cover is down There is no need to press too hard Check that the catches at the bottom of the assembly have engaged The completed assembly can remain with the blue cover left on for future use, or the blue cover can be removed without affecting the performance of the KM8 Cat Jack The KM8 RJ45 Modular Jack‘s innovative design simultaneously terminates all eight conductors For the network administrator, the end result is improved signal integrity, secure connection at one of the most vulnerable links in the cabling system, and the optimal throughput you need for bandwidth-hungry applications Cabling contractors get reliable, repeatable terminations in the field, virtually eliminating installer variations NETWORKnews 12 LINE ISOLATION UNIT PROTECTS Designed and manufactured in Australia, KRONE’s Line Isolation Unit (LIU) is being used to safeguard PowerTel’ s network P by Robert Cross, National Sales Manager, AccessNET owerTel is the only Australian telecommunications fibre optic network specifically designed to meet the needs of the corporate, government and wholesale markets It was voted the ‘Best Emerging Telco’ for 2001 at the annual Australian Telecom magazine awards The PowerTel network stretches through Brisbane, the Gold Coast, Sydney and Melbourne with leased capacity to Adelaide and Perth PowerTel’s founding shareholder, DownTown Utilities Consortium, comprising Australia’s leading energy companies CitiPower (Vic), Energy Australia (NSW) and Energex (Qld), provided PowerTel with Last Inch Access to underground ducting, which enabled the telco to deploy an extensive, cost-effective network throughout the main CBDs on the east coast of Australia The right-of-way extends into buildings, allowing PowerTel a point of presence (POP) in the network route This infrastructure forms the backbone of the PowerTel network which provides voice, Internet and data services, as well as co-location facilities To safeguard its network, PowerTel is using KRONE’s Line Isolation Unit (LIU) Designed and manufactured in Australia, the LIU prevents one COMMANDER’S MILLION DOLLAR Commander Communications will use KRONE’s Bronze Cat5e cabling distribution and termination products as part of the Commander system it provides to small and medium enterprises T by Doug Montgomery, Sales Executive Victoria, AccessNET, KRONE Australia he agreement with Commander, the industry’s key telephone system market leader, is estimated to be worth one million dollars annually to KRONE Australia “While we have used KRONE products extensively in previous years,” said Wayne Frost, Technical Engineering Manager, Commander Communications, “it was time to review our operations seeking opportunities to streamline the business and achieve cost savings.” KRONE held the business against competitive pitches from a number of other vendors “None of the other products could offer the price/performance benefits and the scalability of the extensive range of KRONE solutions,” said Mr Frost “We opted to standardise on them because of their reliability and ease of use Most of our workforce come from a Telstra “We opted to standardise on them (KRONE products) because of their reliability and ease of use “ 13 NETWORKnews background and are experienced in using KRONE products – that’s also a definite advantage The delivery model appealed to Commander Communications, too “We buy from KRONE’s distributor, MMEM, and can purchase on demand rather than carrying huge amounts of inventory That provides significant cost savings by eliminating the need for large stockholding facilities and additional administration personnel,” said Mr Frost KRONE Australia manufactures more than 90 per cent of the products we sell in this country What’s more, 80 per cent of KRONE’s automated machinery is made in Australia with a high portion of that being developed and produced by the company’s engineers For more than 21 years we have been dedicated to giving service to our customers and it is gratifying that Commander has acknowledged that commitment by standardising on our solutions Our location, on the NSW Central Coast, enables us to fulfill our customers’ orders quickly POWERTEL network from passing on hazardous voltage to another network – a vital safeguard when a carrier interconnects with other business networks The LIU facilitates the safe interconnection of carriers’ networks This allows passage of the intelligent AC signal while preventing transference of hazardous voltages It is primarily used around sensitive equipment, or for isolation between carrier networks ensuring that quality data throughput is produced The unit consists of two KRONE disconnection modules, a printed circuit board and ten isolation transformers, and complies with the AS/NZS 3260 standard (approval and test specification – safety of information technology equipment including electrical business equipment) PLANS FOR KRONE EQUIPMENT ABOUT COMMANDER COMMUNICATIONS and efficiently while our competitors sometimes suffer delays from having to source supplies from overseas manufacturing plants Commander Communications is using KRONE’s Bronze Cat 5e product suite comprising HIGHWAY MEDIA outlets, Cat 5e patch panels, KRONE disconnect modules, distribution boxes and mounting frames, and KRONE Bronze Cat5e UTP cable in the local area network to the desktop The Commander business was established by Telstra over 20 years ago to market, sell, rent and support a range of business telephone systems to Australian businesses Commander Australia Limited, a wholly owned subsidiary of Commander Communications Limited, acquired the business in 1998 and listed on the Australian Stock Exchange Every day, over one million people use a Commander product or service to business and today the company supports more than 125,000 Australian enterprises The company has one of the largest, business-dedicated, technical forces in Australia with nearly 400 on-road service technicians and more than 180 customer service personnel in national call centres NETWORKnews 14 STRUCTURED CABLING ON A GRAND SCALE IN THE UK 40,000 OUTLETS OVER 39 FLOORS State-of-the-art network infrastructure at GalxoSmithKline’s new HQ S by Shane McIntosh, Export Manager KRONE Australia eeking the ideal set for a science fiction movie set in the next century you might easily settle for the futuristic global headquarters of pharmaceutical giant GlaxoSmithKline Stunning looks and architectural features are matched by state-of-the-art technical facilities, including a future-proof structured cabling system that almost defies belief GlaxoSmithKline is the world’s largest pharmaceutical company, not to mention the number one over-the-counter medicines company in Europe The company’s roots reach back to 1715 and its brands include householdname products such as Lucozade, Ribena and Horlicks When you consider that GSK manufactures almost billion packs a year of over 1,100 different brands and sells into 140 global markets, its £300 million headquarters no longer looks exceptional – even though it is Supporting all this activity is the colossal structured cabling infrastructure that provides the central nervous system of GSK House and merely listing its vital statistics is enough to take away most observers’ breath ”… we wanted the best future-proofing we could get and KRONE’s TrueNet was the only option with a throughput warranty.” To ensure total future-proofing the installation is specified exclusively to Category standards and for guaranteed maximum data throughput makes use of KRONE’s TrueNet structured cabling system As such, it is without doubt the largest TrueNet installation in the world There are 40 thousand outlets over 39 floors across the site using 20 kilometres of fibre, 8,000 fibre terminations and two million metres of TrueNet cable The installation task, carried out by KRONE PremisNet Partner, Pandi, took a whole year, with up to 85 of Pandi’s people working on-site at any one time, as Pandi’s technical director explained “What distinguishes this particular contract is not mere statistics but the way one handles a project of this scale and its unique design requirements,” he declares “Because the system is KRONE HighBand it is mostly jumpered; patch cords are used sparingly and only by exception Conventional RJ-45 patch cords are used only at the desk top and these are also to Cat TrueNet specification Commenting on the choice of KRONE’s TrueNet GSK’s John Graham added: “It was very much a commercial decision, we wanted the best future-proofing we could get and KRONE’s TrueNet was the only option with a throughput warranty Most importantly it was no more expensive than the other non-throughput warranted Cat systems.” The data centre itself is approximately 1000m2 in size and can accommodate up to 580 equipment cabinets, housing the Meridian telephone system, SAN and file servers Cat TrueNet cable and multimode fibre are taken to every closet, with all patching for data and voice carried out on KRONE Highband frames The fibre is terminated with KRONE MTRJ connectors on multi-mode and KRONE LC on single mode Source: “CABLING WORLD” – December 2001 www.krone.com.au/products/highband/ 15 NETWORKnews MEMBERS’ TESTIMONIALS MEMBERSHIP MAKES A DIFFERENCE Several members have written to me recently praising the benefits of Club KRONE It is feedback like this that makes Club KRONE such a success M embership has many benefits for our customers By using their Club KRONE points members have been able to put the margin back into their businesses This is what our members have to say about some of the advantages of Club KRONE! “Expert Data Cabling (EDC) has been an active member of Club KRONE since the inception of the program and has been enjoying the benefits for a long time In its many years of business, EDC has been involved in a number of reward programs but has found Club KRONE requires very little administrative effort, yet produces a great reward “We have found the program extremely beneficial when tendering for a job that has very little margin It is easy to log on to the website, e-mail or make a phone call on the 1800 number to receive a quick tally of points and then complete and forward on the redemption form This has assisted us on a number of occasions in being the successful tenderer because we have been able to offer competitive prices due to the assistance we receive from Club KRONE in the form of free product “EDC is a communications company specialising in data, voice and optical fibre cabling To remain competitive, we require upto-date information about new products, technological advances and changes to relevant standards We find that the e-mail notifications received from Club KRONE enable us to keep abreast of these changes and keep our staff well informed have been added to my account The web is also great for online redemptions; it’s easy to use and makes the task quick and simple “I also find the e-mail product/training notifications are very valuable They provide us with information on upcoming courses so I can send new staff to be trained.” Roslyn Gibson 4C Networks (a division of Anitech Pty Ltd) by Mark Meyer, Manager, Club KRONE “This business has been operating for 15 years While our main focus is on telephone installations, relocations and small business systems, we are also growing in the area of data installation for small-to-medium-sized enterprises “Club KRONE has been beneficial to us in a number of ways — starting with the free product we receive for accumulating reward points to the useful information we receive in the form of the Network News magazine The emails you send us also help keep us up to date on new products and training I find it (the method of delivery of information) very useful because it is non-intrusive and easy to store for later use “I have also just sent one of my employees to a training course that I won through Club KRONE last year.” Bob Mather Techo Pty Ltd Carolyn Clarke Expert Data Cabling “I find there are so many benefits Club KRONE offers us The main advantage would have to be the free product we receive for earning our bonus points With the Club KRONE website, it is so easy to log on to our membership details and check our current points If I have made a large purchase I can even check the website to confirm the points from that particular invoice NETWORKnews 16 IT’S YOUR CHOICE KRONE CATALOGUE NOW ON CD-ROM AND WEBSITE For a CD-ROM version of our 2002 KRONE product catalogue, simply call the KRONE toll free number: 1800 801 298 I f you’d prefer the online version, go to our website: www.krone.com.au From our home page, just click on the PRODUCT CATALOGUE link on the left hand side navigation menu We’ve updated the CD-ROM and online versions of the catalogue to offer: seven different methods of searching; the display of related products; colour coding for product families; higher quality colour images; and descriptive icons showing performance level, PremisNET solution, and network area The original printed version is still available If you’d prefer a hard copy, please contact us through the offices listed below HEAD OFFICE Hereford Street BERKELEY VALE NSW 2261 PO Box 335 WYONG NSW 2259 Ph: (02) 4389 5000 Fax: (02) 4388 4499 KRONE NSW Unit E4, 27-29 Fariola St SILVERWATER, NSW 2128 Ph: (02) 9749 9200 Fax: (02) 9749 9955 KRONE QLD Level 1, 67 St Pauls Terrace SPRING HILL QLD 4004 Ph: (07) 3236 9233 Fax: (07) 3236 9244 KRONE WA Suite 46, Como Corporate Centre 11 Preston Street COMO WA 6152 PH: (08) 9474 6600 FAX: (08) 9474 3898 KRONE VIC/TAS Suite 12, 622 Ferntree Gully Road, WHEELERS HILL VIC 3150 Ph: (03) 9560 0977 Fax: (03) 9560 0988 KRONE ACT 1/42 Geils Court DEAKIN ACT 2600 Ph: (02) 6281 4580 Fax: (02) 6281 4453 KRONE SA/NT Suite 11, 297 Pirie Street ADELAIDE SA 5000 Ph: (08) 8236 0111 Fax: (08) 8232 6699 KRONE NEW ZEALAND Cnr The Esplanade & Nevis St PETONE NZ Ph: +64 / 576 9213 Fax: +64 / 576 9243 TOLL FREE TECH SUPPORT: 1800 801 298 WEB SITE: www.krone.com.au CUSTOMER SATISFACTION SURVEY: Have your say, visit the KRONE website and follow the links! GET TRAINED! GET RECOGNISED! These industry-recognised courses will meet the new Cabling Provider Rules (including voluntary recognitions) and the national competency standards Training is available in: Structured Cabling Optical Fibre KRONE Master Cabler KRONE Master Designer For more information, see the KRONE Australia’s web site: www.krone.com.au or phone 1800 801 298 NEW PHONE NUMBERS FOR KRONE W e’ve upgraded our phone system and the new number for KRONE’s central switchboard is now 02 4389 5000 Customers and partners are being formally notified of the change in contact details but any calls made to our previous numbers will be automatically forwarded to the new system New numbers for your key contacts at KRONE are: Help Desk 1800 801 298 Sales Administration: Julie Beatty Deborah Collyer Kelly Malone Corrina Graham Simone Doyle Club KRONE 1800 456 166 02 02 02 02 02 4389 4389 4389 4389 4389 5219 5218 5271 5278 5225 Sales Executives: Peter Davis 02 4389 5204 Sales & Marketing Manager Trevor Kleinert 02 4389 5371 National Sales Manager, PremisNET Rob Cross 02 4389 5236 National Sales Manager, AccessNET ... that particular invoice NETWORKnews 16 IT’S YOUR CHOICE KRONE CATALOGUE NOW ON CD-ROM AND WEBSITE For a CD-ROM version of our 2002 KRONE product catalogue, simply call the KRONE toll free number:... Craig Jones CEO CONTENTS networknews @krone. com.au Business Articles Customer Stories KRONE News 15 Caveat Emptor, Let the Buyer Beware Product News 10 New Cat Solution = Error-Free Transmission Innovative... closer look at the KRONE Installation! NETWORKnews installer, Gary Tennant, of Fibre and Data Networks (FDN) “We are progressively installing KRONE PremisNET Bronze Cat 5e and KRONE fibre solutions,”