Tài liệu Module 1: Introduction to Microsoft Exchange 2000 pptx

Contents Overview 1 Basics of Exchange 2000 2 Exchange 2000 Product Offerings 11 Integration with Windows 2000 13 Administrative Capabilities 22 Message Routing Capabilities 27 User Capabilities 30 Developer Capabilities 34 Review 37 Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Information in this document is subject to change without notice. The names of companies, products, people, characters, and/or data mentioned herein are fictitious and are in no way intended to represent any real individual, company, product, or event, unless otherwise noted. Complying with all applicable copyright laws is the responsibility of the user. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Microsoft Corporation. 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Program Manager: Steve Thues Product Manager: Megan Camp Instructional Designers: Bill Higgins (Volt Technical), Jennifer Morrison, Priya Santhanam (NIIT (USA) Inc), Samantha Smith, Alan Smithee Instructional Software Design Engineers: Scott Serna Subject Matter Experts: Krista Anders, Megan Camp, Chris Gould (Global Logic Ltd), Janice Howd, Elizabeth Molony, Steve Schwartz (Implement.Com), Bill Wade (Wadeware LLC) Technical Contributors: Karim Batthish, Paul Bowden, Kevin Kaufman, Barry Steinglass, Jeff Wilkes Graphic Artist: Kimberly Jackson (Independent Contractor) Editing Manager: Lynette Skinner Editor: Kelly Baker Production Manager: Miracle Davis Build Manager: Julie Challenger Production Support: Marlene Lambert (Online Training Solutions, Inc) Test Manager: Eric Myers Courseware Testing: Robertson Lee (Volt) Creative Director, Media/Sim Services: David Mahlmann Web Development Lead: Lisa Pease CD Build Specialist: Julie Challenger Localization Manager: Rick Terek Operations Coordinator: John Williams Manufacturing Support: Laura King; Kathy Hershey Lead Product Manager, Release Management: Bo Galford Lead Product Manager, Messaging: Dave Phillips Group Manager, Courseware Infrastructure: David Bramble Group Product Manager, Content Development: Dean Murray General Manager: Robert Stewart Module 1: Introduction to Microsoft Exchange 2000 iii BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Instructor Notes This module provides students with an overview of the capabilities of Microsoft Exchange 2000 and the functionality that is provided by the integration with Microsoft Windows 2000. These capabilities are covered in greater detail later in the course. After completing this module, students will be able to: ! Describe the basic components of Exchange 2000, including client/server message flow, stores and storage group, folder trees, virtual servers, and client support. ! Identify the Exchange 2000 product offering that is suitable for your environment. ! Describe the added functionality that is supplied by the integration of Exchange 2000 with Windows 2000. ! List the tools available for managing Exchange 2000, and then explain how administration groups, policy-based administration, and address lists provide for efficient and streamlined management of Exchange 2000. ! Describe how routing groups and connectors facilitate message flow in Exchange 2000. ! Describe how Exchange 2000 enhances user experience by providing simplified message access, Instant Messaging, and Full-text indexing. ! Describe the Web Storage System and the development support in Exchange 2000. Materials and Preparation This section provides the materials and preparation tasks that you need to teach this module. Required Materials To teach this module, you need the following materials: ! Microsoft PowerPoint ® file 1572A_01.ppt Preparation Tasks To prepare for this module, you should: ! Read all of the materials for this module. Presentation: 60 Minutes Lab: 00 Minutes iv Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module Strategy Use the following strategy to present this module: ! Basics of Exchange 2000 This topic is intended to provide a primer on Exchange 2000 to students that are new to the product. First, explain the process of a sending a message in client/server messaging system. Next, explain the functionality of stores, storage groups, and folder trees in Exchange 2000. Explain the benefits of virtual servers. Lastly, review the list of clients that are supported by Exchange 2000. ! Exchange 2000 Product Offerings In this topic, you will introduce the three product offerings for Exchange 2000. Explain each product and the intended environment for each product. Briefly compare the capabilities of the different Exchange 2000 product offerings. ! Integration with Windows 2000 In this topic, you will discuss the benefits and functionality that is provided by the integration of Exchange 2000 with Windows 2000. First, verify that the students understand the concepts of Active Directory and forests. Next, discuss how Exchange 2000 stores objects in Active Directory. Explain the function that Windows Clustering provides to Exchange 2000 management and reliability. Lastly, discuss how Windows 2000 security is used to authenticate users and then describe the different permissions that you can apply to secure Exchange 2000. ! Administrative Capabilities In this topic, describe the different administration tools that you can use to manage Exchange 2000, with main emphasis on Exchange System Manager Using the Microsoft Management Console (MMC) demonstrate how to add a snap-in and stress the you can customize a console to only include the tools that apply to your job. Next, explain the purpose of administration groups and policy-based administration, and then describe how they make managing Exchange 2000 easier. Lastly, discuss how you can use address lists to provide a subset of address book for particular users. ! Message Routing Capabilities In this topic, introduce the two components, routing groups and connectors, that provide message flow between servers running Exchange 2000 in different routing groups. ! User Capabilities In this topic, introduce how front-end/back-end servers provide a unified namespace allowing users to connect to their Exchange 2000 mailbox by using a single name. Explain that no matter how many servers you add to a front-end/back-end configuration, you can keep the unified namespace intact. As an added benefit, discuss how front-end/back-end servers provide scalability and load balancing. Next, introduce Instant Messenger and its benefits. Lastly, introduce the full-text indexing and explain how users can search not only e-mail message contents, but it also enables searching within attachments. Module 1: Introduction to Microsoft Exchange 2000 v BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY ! Developer Capabilities In this topic, briefly discuss the benefits of building solutions in Exchange 2000. This topic is directed towards developers, and not administrators. Introduce the Web Storage System and its benefits it brings to developing applications in Exchange 2000. Lastly, review the developmental tools that can be used to extend Exchange 2000. vi Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Customization Information This section identifies the lab setup requirements for a module and the configuration changes that occur on student computers during the labs. This information is provided to assist you in replicating or customizing Microsoft Official Curriculum (MOC) courseware. There are no labs in this module, and as a result, there are no lab setup requirements or configuration changes that affect replication or customization. Module 1: Introduction to Microsoft Exchange 2000 1 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Overview ! Basics of Exchange 2000 ! Exchange 2000 Product Offerings ! Integration with Windows 2000 ! Administrative Capabilities ! Message Routing Capabilities ! User Capabilities ! Developer Capabilities Communication and collaboration are vital to the success of any business. Microsoft Exchange 2000 Server, seamlessly integrated with the Microsoft Windows® 2000 operating system, is designed to meet the messaging and collaboration needs for businesses of all sizes, from small organizations to large distributed enterprises. After completing this module, you will be able to: ! Describe the basic components of Exchange 2000, including client/server message flow, stores and storage group, folder trees, virtual servers, and client support. ! Identify the Exchange 2000 product offering that is suitable for your environment. ! Describe the added functionality that is supplied by the integration of Exchange 2000 with Windows 2000. ! List the tools available for managing Exchange 2000, and then explain how administration groups, policy-based administration, and address lists provide for efficient and streamlined management of Exchange 2000. ! Describe how routing groups and connectors facilitate message flow in Exchange 2000. ! Describe how Exchange 2000 enhances user experience by providing simplified message access, Instant Messaging, and Full-text indexing. ! Describe the Web Storage System and the development support in Exchange 2000. Topic Objective To provide an overview of the module topics and objectives. Lead-in In this module, you will learn about the basic features and functions of Exchange 2000. 2 Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY # ## # Basics of Exchange 2000 ! Client/Server Messaging Systems ! Core Components ! Stores and Storage Groups ! Folder Trees ! Supported Clients ! Virtual Servers Microsoft Exchange 2000 provides a reliable and manageable messaging and collaboration platform that allows users to communicate by sending e-mail, conferencing, and sharing documents. Topic Objective To introduce Exchange 2000 functionality. Lead-in Exchange 2000 is a robust messaging and collaboration platform that is integrated with Windows 2000. Module 1: Introduction to Microsoft Exchange 2000 3 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Client/Server Messaging Systems 3 3 3 2 2 2 4 4 4 Recipient Client Sending Client Notification 1 1 1 Server Server Process Server Process To understand how Exchange 2000 functions, you must first understand the basics of a client/server messaging system. A client/server messaging system distributes the processing of information, such as the sending and receiving of e-mail messages, between the client and the server. The client sends requests to the server, and the server processes the client requests. The following steps describe what occurs when a user creates and sends a message to a client on the same messaging system server: 1. The sending client connects to the server and sends the message. 2. The server processes the message by determining the appropriate message storage location in the messaging database. 3. The server notifies the recipient of the message’s arrival. 4. The recipient client connects to the server to retrieve the message. Advantages of Client/Server Messaging Systems Client/server messaging system provides the following advantages: ! More secure environment. A client/server messaging system provides better security because clients do not need Read and Write permissions on every other client’s e-mail files. ! Reduced network traffic. A client/server messaging system can significantly reduce the amount of network traffice because the client does not continually poll the server for new mail. The server will notify the client when new mail arrives. ! Increased stability. A client/server messaging system can accommodate more users for each server because server processes are managing the resources of the server rather than relying on the client to process messages. Topic Objective To explain how a client/server messaging system sends and receives information. Lead-in Exchange 2000 is part of a client/server messaging system. For Your Information This topic provides the necessary foundation for understanding messaging concepts. 4 Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Disadvantages of Client/Server Messaging Systems The primary disadvantage of a client/server messaging system is that it requires more powerful hardware due to the amount of processing that occurs on the servers. [...]... MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 6 Module 1: Introduction to Microsoft Exchange 2000 Stores and Storage Groups Topic Objective To describe the relationship of stores and storage groups Lead-in Storage Group 1 Storage Group 2 Store A Store A Logical Logical Store B Store B Logical Exchange 2000 Server supports multiple message databases Logical Exchange 2000 The server running Exchange. .. PREPARATION PURPOSES ONLY Module 1: Introduction to Microsoft Exchange 2000 11 Exchange 2000 Product Offerings Topic Objective To outline the different products of Exchange 2000 Exchange 2000 Server Lead-in Exchange 2000 Enterprise Server There are three available Exchange 2000 products Exchange 2000 Conferencing Server Microsoft NetMeeting Exchange 2000 offers different products to fit multiple environments... PURPOSES ONLY 8 Module 1: Introduction to Microsoft Exchange 2000 Supported Clients Topic Objective To give a brief overview of the clients supported by Exchange 2000 Exchange 2000 Exchange 2000 MAPI MAPI SMTP SMTP POP3 POP3 IMAP4 IMAP4 Lead-in Exchange 2000 supports numerous clients that enable users to for access Exchange 2000 information LDAP (to LDAP (to Active Active Directory) Directory) NNTP NNTP HTTP... Once Exchange 2000 is installed, all of the protocols that are supported by Exchange 2000, you manage primarily in Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY 14 Module 1: Introduction to Microsoft Exchange 2000 Integration with Active Directory Topic Objective To provide a brief overview of the integration of Active Directory with Exchange 2000 Exchange 5.x Exchange. .. Exchange 2000 synchronizes directory information from Microsoft Exchange Server 5.5 directories to Active Directory in Windows 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 1: Introduction to Microsoft Exchange 2000 15 Active Directory Replication Replication of Exchange 2000 directory information occurs through Active Directory Active Directory has the capability to. .. Information Store Service Information Store Service Active Directory provides all directory services for Exchange 2000 Exchange 2000 Exchange 2000 Information Store Service Information Store Service System Attendant System Attendant System Attendant System Attendant Directory Service Directory Service Windows 2000 Windows 2000 Active Directory Active Directory Directory Service Directory Service This topic... X X X BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 1: Introduction to Microsoft Exchange 2000 13 # Integration with Windows 2000 Topic Objective To provide an overview of Exchange 2000 and Windows 2000 integration ! Integration with Active Directory Lead-in ! Storage of Exchange 2000 Data in Active Directory ! Windows Clustering in Exchange 2000 ! Integration of Security... MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 1: Introduction to Microsoft Exchange 2000 9 LDAP Exchange 2000 uses the Lightweight Directory Access Protocol (LDAP) to communicate with Active Directory LDAP clients can connect to Active Directory directory service and global catalog servers to retrieve address lists LDAP communicates with Active Directory to authenticate... the Exchange 2000 online Help file BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Module 1: Introduction to Microsoft Exchange 2000 21 Integration with IIS Topic Objective To provide an overview of the protocols supported by Exchange 2000 Lead-in By integrating with IIS, clients can access Exchange 2000 data by using the Internet protocols supported by IIS and Exchange 2000. .. snapin to the MMC The Exchange System Manager is he main tool that you use to perform Exchange 2000 administration tasks You can also add other snap-ins to manage specific Exchange 2000 objects Using snap-ins enables you to customize the MMC to include only the Exchange 2000 functions that you need to access By creating a custom MMC, you have a unified tool to manage all aspects of Exchange 2000 The . extend Exchange 2000. vi Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Customization. 6 Module 1: Introduction to Microsoft Exchange 2000 BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY Stores and Storage Groups Exchange