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Contents
Overview 1
Microsoft Windows2000
Datacenter Server 2
Microsoft WindowsDatacenter Program 3
Classroom Discussion: Identifying
Datacenter Server Solutions 12
Scenario 1: Application Service Provider 13
Scenario 2: Dot-com Enterprise 14
Scenario 3: Line-of-Business Enterprise 16
Scenario 4: Enterprise Infrastructure 18
Review 20
Module 1:Introducing
Windows 2000
Datacenter Server
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be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of Microsoft Corporation. If, however, your only
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Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual
property rights covering subject matter in this document. Except as expressly provided in any
written license agreement from Microsoft, the furnishing of this document does not give you any
license to these patents, trademarks, copyrights, or other intellectual property.
2001 Microsoft Corporation. All rights reserved.
Microsoft, Active Directory, BackOffice, FrontPage, Outlook, PowerPoint, Visual Studio,
Windows, Windows Media, and Windows NT are either registered trademarks or trademarks of
Microsoft Corporation in the U.S.A. and/or other countries.
Other product and company names mentioned herein may be the trademarks of their respective
owners.
Program Manager: Don Thompson
Product Manager: Greg Bulette
Instructional Designers: April Andrien, Kelley Umphrey
Subject Matter Experts: Conrad Cahill (Entirenet), Jack Creasey
Classroom Automation: Lorrin Smith-Bates
Graphic Designer: Andrea Heuston (Artitudes Layout & Design)
Editing Manager: Lynette Skinner
Editor: Lori Kane
Copy Editor: Gwen Bloomsburg (S&T Consulting)
Production Manager: Miracle Davis
Build Manager: Julie Challenger
Print Production: Lori Walker (S & T Consulting)
CD Production: Eric Wagoner
Test Manager: Eric R. Myers
Test Lead: Robertson Lee (Volt)
Creative Director: David Mahlmann
Media Program Manager: Scott Daniels
Media Producer: Dean Connolly
Lead Production Artist: Scott Serna
Localization Manager: Rick Terek
Operations Coordinator: John Williams
Manufacturing Support: Laura King; Kathy Hershey
Lead Product Manager, Release Management: Bo Galford
Lead Technology Manager: Sid Benavente
Lead Product Manager: Ken Rosen
Group Manager, Courseware Infrastructure: David Bramble
Group Product Manager, Content Development: Julie Truax
Director, Training & Certification Courseware Development: Dean Murray
General Manager: Robert Stewart
Module1:IntroducingWindows2000DatacenterServer iii
Instructor Notes
This module familiarizes students with the Microsoft® Windows® 2000
Datacenter Server operating system and Microsoft WindowsDatacenter
Program.
After completing this module, students will be able to identify and discuss
possible solutions using Windows2000Datacenter Server, including:
Identifying the features of Windows2000Datacenter Server.
Describing WindowsDatacenter Program.
Materials and Preparation
This section provides the materials and preparation tasks that you need to teach
this module.
Required Materials
To teach this module, you need the following materials:
Microsoft PowerPoint® file 2089a_01.ppt
Module1:IntroducingWindows2000DatacenterServer
Preparation Tasks
To prepare for this module, you should:
Read all of the materials for this module.
Prepare for the classroom discussion.
Review the business scenarios and prepare other possible student solutions.
This module assumes that authorized Datacenter OEM content will be
created to cover the specific implementation of the WindowsDatacenter
Program.
Presentation:
60 Minutes
Note
iv Module1:IntroducingWindows2000DatacenterServer
Module Strategy
Use the following strategy to present this module:
Microsoft Windows2000DatacenterServer
Explain the DatacenterServer features. Explain that there is no upgrade path
to Datacenter Server.
Microsoft WindowsDatacenter Program
This topic describes the WindowsDatacenter Program, including the
platform, qualification, Microsoft Certified Support Center (MCSC)
program, and core services. The DatacenterServer operating system can be
sold only as part of the WindowsDatacenter Program, making this topic an
important part of product knowledge for the student.
Classroom Discussion: Identifying DatacenterServer Solutions
This interactive classroom discussion provides the student with an overview
of how to use DatacenterServer in four business scenarios. Students will
work in pairs and have an opportunity to share possible solutions with each
other. The case studies cover: 1) an application service provider (ASP), 2) a
dot-com enterprise 3) a line-of-business enterprise, and 4) an enterprise
infrastructure. The purpose of the scenario is not to suggest one right answer
but to open a discussion of possible solutions. In addition, this classroom
discussion allows you, as the instructor, to evaluate the students’
understanding of the DatacenterServer features. It is recommended that you
carefully pace the amount of time spent on each business scenario.
Module1:IntroducingWindows2000DatacenterServer 1
Overview
Microsoft Windows2000Datacenter Server
Microsoft WindowsDatacenter Program
Classroom Discussion: Identifying DatacenterServer
Solutions
*****************************I
LLEGAL FOR NON-TRAINER USE*****************************
Microsoft
® Windows® 2000DatacenterServer includes and extends the
technologies of Windows2000Server and Windows2000 Advanced Server.
The Windows2000DatacenterServer operating system complements the
Microsoft WindowsDatacenter Program. This program is designed to provide
enterprise customers with an integrated hardware, software, and service
offering, which is delivered by Microsoft and authorized Datacenter OEMs.
Windows Datacenter Program includes scalable hardware, joint support queues
with server vendors for single-point-of-contact support, rigorous system testing,
and qualification focused on the entire system. The program also includes
coordinated maintenance and change control for hardware and software
updates.
The companies most likely to need Windows2000DatacenterServer and
Windows Datacenter Program are those that have large non-partitionable
databases, server consolidation, and massive file and print servers.
After completing this module, you will be able to identify and discuss possible
solutions using Windows2000Datacenter Server, including:
Identifying the features of Windows2000Datacenter Server.
Describing WindowsDatacenter Program.
Topic Objective
To provide an overview of
the module topics and
objectives.
Lead-in
In this module, you will learn
about Microsoft
Windows 2000Datacenter
Server and Microsoft
Windows Datacenter
Program.
2 Module1:IntroducingWindows2000DatacenterServer
Microsoft Windows2000DatacenterServer
Windows 2000 Server
Windows 2000 Server
Windows 2000
Advanced Server
Windows 2000
Advanced Server
Windows 2000
Datacenter Server
Windows 2000
Datacenter Server
upgrade
upgrade
NO upgrade
NO upgrade
Windows 2000
Server Features
Windows 2000
Advanced Server
Features
Windows 2000
Server Features
Windows 2000
Server Features
Windows 2000
Advanced Server
Features
Windows 2000
Datacenter Server
Features
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LLEGAL FOR NON-TRAINER USE*****************************
Windows 2000DatacenterServer can be used for mission-critical needs, such
as online transaction processing (OLTP), large data warehouses, line-of-
business applications, server consolidation, and large-scale application service
providers. It is designed for enterprise applications and tested for use with
specific, highly reliable hardware configurations.
Windows 2000DatacenterServer Features
Datacenter Server has all features of Microsoft Windows2000Server and
Microsoft Windows2000 Advanced Server, plus the following key features:
Supports 32-way symmetric multiprocessing (SMP).
Supports 64 gigabytes (GB) of main memory by using Physical Address
Extension (PAE) for applications that use the Address Windowing
Extensions (AWE) application programming interface (API).
Supports Microsoft Cluster service clusters from one to four nodes.
Provides the Process Control tool, a tool that uses the Job Object API to
isolate, group, and manage processes.
Includes Winsock Direct, a feature that provides a high performance
interconnect without the administrator making changes to applications and
significantly improves availability because it bypasses the TCP/IP stack
while transferring data on a system area network (SAN).
There is no upgrade path from Windows2000 Advanced Server to
Datacenter Server. Although DatacenterServer supports all the technologies in
Windows 2000Server and Windows2000 Advanced Server, DatacenterServer
must be installed by the OEM on a qualified server.
Topic Objective
To identify the features of
Microsoft Windows2000
Datacenter Server.
Lead-in
Windows 2000Datacenter
Server can be used for
mission-critical needs, such
as online transaction
processing (OLTP), large
data warehouses, line-of-
business applications,
server consolidation, and
large-scale service
providers.
Key Points
Explain to the students that
there is no upgrade path
from Windows2000
Advanced Server to
Datacenter Server. Although
Datacenter Server supports
all the technologies in
Windows 2000Server and
Windows 2000 Advanced
Server, DatacenterServer
must be installed on a
qualified server.
Im
p
ortan
t
Module1:IntroducingWindows2000DatacenterServer 3
Microsoft WindowsDatacenter Program
Core Services
Expanded Support Requirements
Platform Requirements
Qualification Process
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Windows Datacenter Program, delivered through an authorized Datacenter
OEM, is a set of requirements designed to provide customers with integrated
hardware, software, and service. The program is specifically designed to
address enterprise customer requirements.
Each authorized Datacenter OEM will implement a business model based on
the WindowsDatacenter Program. Research the authorized Datacenter OEM’s
own implementation of the WindowsDatacenter Program. WindowsDatacenter
Program requires that authorized Datacenter OEMs meet the following
requirements:
Core Services. Offer a set of core services to their customers, depending on
the OEM’s implementation model.
Expanded Support Requirements. Meet basic Microsoft Certified Support
Center (MCSC) requirements and then complete additional MCSC
requirements to sell Datacenter Server.
Platform Requirements. Adhere to a specified platform for the hardware,
operating system, and services.
Qualification Process. Undergo rigorous qualification and system testing
focused on the entire system.
For more information about WindowsDatacenter Program, read the
white paper titled WindowsDatacenter Program on the Student Materials
compact disc.
Topic Objective
To describe Windows
Datacenter Program.
Lead-in
Windows Datacenter
Program, delivered through
an authorized Datacenter
OEM, is a set of
requirements designed to
provide customers with
integrated hardware,
software, and service.
Note
4 Module1:IntroducingWindows2000DatacenterServer
Core Services
Change Control
Delivery Models
Installation
Joint Support Queue
Minimum 99.9% Uptime Guarantee
On-Site Responsiveness
Providing Availability Assessment
Reliability Requirements
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Windows Datacenter Program requires that authorized Datacenter OEMs offer
core services to their customers. The delivery of these core services may differ
among the authorized Datacenter OEMs based on which implementation model
they choose. Microsoft may be involved in the delivery of many of these
services.
Microsoft expects that the authorized Datacenter OEMs build business models
around the following core services.
Core service Requirements
Change control Provide a change control service that allows a customer to
update their system periodically from a current Datacenter
Hardware Compatibility List (HCL) qualified configuration
to an updated configuration.
Delivery models The authorized Datacenter OEM or the Microsoft alliance
can deliver support and services for Datacenter Server.
(Microsoft alliance purchases support and service contracts
from the OEM on behalf of the customer.)
Installation Confirm Datacenter HCL configuration file matches the
current installation.
Include all hardware and software components.
Install and start the DatacenterServer system.
Joint support queue Staffed with OEM and Microsoft personnel to ensure
seamless collaboration between the hardware and operating
system vendors.
Minimum 99.9%
uptime guarantee
Offer a service that guarantees system availability at the
operating system level of 99.9 percent.
On-site responsiveness Keep qualified personnel on site, available within four hours
of any customer’s site.
Topic Objective
To describe the core
services for the Windows
Datacenter Program.
Lead-in
Windows Datacenter
Program requires that
authorized Datacenter
OEMs offer core services to
their customers.
Key Points
The delivery of these core
services may differ among
the authorized Datacenter
OEMs based on which
implementation model they
choose.
Microsoft expects that the
authorized Datacenter
OEMs build business
models around the core
services.
Module1:IntroducingWindows2000DatacenterServer 5
(continued)
Core service Requirements
Providing availability
assessment
Conduct capacity planning.
Design backup and restore procedures.
Evaluate the physical and environmental condition.
Identify the change control process gap.
Implement fault tolerance and disaster recovery strategies
and procedures.
Reporting Reliability
requirements
Measure customer DatacenterServer systems with the Event
Log Analyzer.
Report number of customer blue screens to Microsoft
Corporation.
Provide a copy of each crash dump file for analysis.
6 Module1:IntroducingWindows2000DatacenterServer
Expanded Support Requirements
•Escalation
•Maintenance and Change Control
•Problem Replication Environment
•Quality
•Staffing and Certification
•Support Service Offerings
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Windows Datacenter Program requires authorized Datacenter OEMs to meet
the basic Microsoft Certified Support Center (MCSC) requirements and then
complete additional MCSC program requirements to sell Datacenter Server.
These additional requirements are designed to help the authorized Datacenter
OEMs deliver an integrated hardware and software service offering, in
conjunction with Microsoft, to the OEM’s customer.
The additional responsibilities for authorized Datacenter OEMs that want to
participate in WindowsDatacenter Program are as follows:
Escalation. Provide maximum rates for escalation of non-bug incidents to
Microsoft and the ability to share support cases across partner and Microsoft
tracking systems.
Maintenance and change control. Provide a process that ensures
coordinated delivery of hardware and software updates as a single re-
qualified system.
Problem replication environment. Provide a lab and replication environment
for reproducing and troubleshooting customer problems.
Quality. Consistently achieve the target customer satisfaction levels for
support services provided to customers as well as ongoing quality analysis
and improvement methodologies.
Topic Objective
To describe the expanded
support requirements for
authorized Datacenter
OEMs.
Lead-in
Windows Datacenter
Program requires authorized
Datacenter OEMs to first
meet the basic MCSC
requirements and then
complete additional MCSC
program requirements to
sell Datacenter Server.
[...]... DatacenterServer operating system DatacenterServer is based on the Microsoft Windows2000 operating system and Service Pack 1 DatacenterServer is a 32-bit operating system Module 1:IntroducingWindows2000DatacenterServer 9 License Requirements DatacenterServer is only available to customers through authorized Datacenter OEMs Customers purchase the Windows2000DatacenterServer only with specific hardware... qualified server vendors Module 1:IntroducingWindows2000DatacenterServer 21 3 How many processors does the WindowsDatacenter Program require the server running Windows2000DatacenterServer to support? The server must be able to support as many as eight processors However, the server may be delivered to the customer with only a single processor 4 List four scenarios that use Datacenter Server. .. with application management 19 20 Module1:IntroducingWindows2000DatacenterServer Review Topic Objective To reinforce module objectives by reviewing key points Lead-in The review questions cover some of the key concepts taught in the module Microsoft Windows2000DatacenterServer Microsoft Windows2000Datacenter Program Classroom Discussion: Identifying DatacenterServer Solutions *****************************ILLEGAL... USE***************************** 1 What features of Windows2000DatacenterServer differentiate it from Windows2000 Advanced Server? 32-way symmetric multiprocessing 64 GB of main memory by using PAE Four-node server clusters Winsock Direct Process Control 2 How does WindowsDatacenter Program differentiate DatacenterServer from other Windows2000server family products? WindowsDatacenter Program is designed to... servers at each site Running multiple LOB applications for multiple companies on one server running DatacenterServer Guaranteed 99.9 percent application availability 17 18 Module1:IntroducingWindows2000DatacenterServer Scenario 4: Enterprise Infrastructure Topic Objective To discuss Windows2000DatacenterServer as a solution for an enterprise infrastructure Lead-in Enterprise infrastructures... potential problems is identified for you Work with a partner to identify and list the specific DatacenterServer benefits for each of these four businesses Module 1:IntroducingWindows2000DatacenterServer 13 Scenario 1: Application Service Provider Topic Objective To discuss Windows2000DatacenterServer as a solution for an application service provider (ASP) Lead-in ASPs are service companies... software, disk and tape management, backup software, and similar types of software Module1:IntroducingWindows2000DatacenterServer 11 Datacenter HCL If the OEM successfully passes the Datacenter HCT, the OEM is placed on the Datacenter Hardware Compatibility List (HCL) Customers who receive servers validated by WindowsDatacenter Program know that they are receiving a complete configuration that has... scalability and performance 12 Module1:IntroducingWindows2000DatacenterServer Classroom Discussion: Identifying DatacenterServer Solutions Topic Objective To examine and discuss a business scenario in which DatacenterServer is the solution to the problem Lead-in This discussion activity presents four business scenarios in which Windows2000DatacenterServer is a solution *****************************ILLEGAL... packs for DatacenterServer The customer can pay subscription dues retroactively if they want to subscribe at a later date or purchase a new license and update subscription 10 Module1:IntroducingWindows2000DatacenterServer Qualification Process Topic Objective To identify the requirements that OEMs must meet to qualify for the WindowsDatacenter Program Lead-in To participate in the Windows Datacenter. .. locations and companies Module1:IntroducingWindows2000DatacenterServer Problem: A line-of-business enterprise needs to achieve high reliability and scalability of mission-critical applications Solution Implementing DatacenterServer allows for: A large memory model (64 GB) Consolidation of multiple applications on a single server running DatacenterServer Consolidation of servers at each site Running . 2000 Datacenter Server
Microsoft Windows 2000 Datacenter Server
Windows 2000 Server
Windows 2000 Server
Windows 2000
Advanced Server
Windows 2000
Advanced. 2000
Advanced Server
Windows 2000
Datacenter Server
Windows 2000
Datacenter Server
upgrade
upgrade
NO upgrade
NO upgrade
Windows 2000
Server Features
Windows 2000