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Contents
Overview 1
Microsoft Windows 2000
Datacenter Server 2
Microsoft Windows Datacenter Program 3
Classroom Discussion: Identifying
Datacenter Server Solutions 12
Scenario 1: Application Service Provider 13
Scenario 2: Dot-com Enterprise 14
Scenario 3: Line-of-Business Enterprise 16
Scenario 4: Enterprise Infrastructure 18
Review 20
Module 1: Introducing
Windows 2000
Datacenter Server
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owners.
Program Manager: Don Thompson
Product Manager: Greg Bulette
Instructional Designers: April Andrien, Kelley Umphrey
Subject Matter Experts: Conrad Cahill (Entirenet), Jack Creasey
Classroom Automation: Lorrin Smith-Bates
Graphic Designer: Andrea Heuston (Artitudes Layout & Design)
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Editor: Lori Kane
Copy Editor: Gwen Bloomsburg (S&T Consulting)
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Manufacturing Support: Laura King; Kathy Hershey
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Director, Training & Certification Courseware Development: Dean Murray
General Manager: Robert Stewart
Module 1: Introducing Windows 2000 Datacenter Server iii
Instructor Notes
This module familiarizes students with the Microsoft® Windows® 2000
Datacenter Server operating system and Microsoft Windows Datacenter
Program.
After completing this module, students will be able to identify and discuss
possible solutions using Windows 2000 Datacenter Server, including:
Identifying the features of Windows 2000 Datacenter Server.
Describing Windows Datacenter Program.
Materials and Preparation
This section provides the materials and preparation tasks that you need to teach
this module.
Required Materials
To teach this module, you need the following materials:
Microsoft PowerPoint® file 2089a_01.ppt
Module 1: Introducing Windows 2000 Datacenter Server
Preparation Tasks
To prepare for this module, you should:
Read all of the materials for this module.
Prepare for the classroom discussion.
Review the business scenarios and prepare other possible student solutions.
This module assumes that authorized Datacenter OEM content will be
created to cover the specific implementation of the Windows Datacenter
Program.
Presentation:
60 Minutes
Note
iv Module 1: Introducing Windows 2000 Datacenter Server
Module Strategy
Use the following strategy to present this module:
Microsoft Windows 2000 Datacenter Server
Explain the Datacenter Server features. Explain that there is no upgrade path
to Datacenter Server.
Microsoft Windows Datacenter Program
This topic describes the Windows Datacenter Program, including the
platform, qualification, Microsoft Certified Support Center (MCSC)
program, and core services. The Datacenter Server operating system can be
sold only as part of the Windows Datacenter Program, making this topic an
important part of product knowledge for the student.
Classroom Discussion: Identifying Datacenter Server Solutions
This interactive classroom discussion provides the student with an overview
of how to use Datacenter Server in four business scenarios. Students will
work in pairs and have an opportunity to share possible solutions with each
other. The case studies cover: 1) an application service provider (ASP), 2) a
dot-com enterprise 3) a line-of-business enterprise, and 4) an enterprise
infrastructure. The purpose of the scenario is not to suggest one right answer
but to open a discussion of possible solutions. In addition, this classroom
discussion allows you, as the instructor, to evaluate the students’
understanding of the Datacenter Server features. It is recommended that you
carefully pace the amount of time spent on each business scenario.
Module 1: Introducing Windows 2000 Datacenter Server 1
Overview
Microsoft Windows 2000 Datacenter Server
Microsoft Windows Datacenter Program
Classroom Discussion: Identifying Datacenter Server
Solutions
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LLEGAL FOR NON-TRAINER USE*****************************
Microsoft
® Windows® 2000 Datacenter Server includes and extends the
technologies of Windows 2000 Server and Windows 2000 Advanced Server.
The Windows 2000 Datacenter Server operating system complements the
Microsoft Windows Datacenter Program. This program is designed to provide
enterprise customers with an integrated hardware, software, and service
offering, which is delivered by Microsoft and authorized Datacenter OEMs.
Windows Datacenter Program includes scalable hardware, joint support queues
with server vendors for single-point-of-contact support, rigorous system testing,
and qualification focused on the entire system. The program also includes
coordinated maintenance and change control for hardware and software
updates.
The companies most likely to need Windows 2000 Datacenter Server and
Windows Datacenter Program are those that have large non-partitionable
databases, server consolidation, and massive file and print servers.
After completing this module, you will be able to identify and discuss possible
solutions using Windows 2000 Datacenter Server, including:
Identifying the features of Windows 2000 Datacenter Server.
Describing Windows Datacenter Program.
Topic Objective
To provide an overview of
the module topics and
objectives.
Lead-in
In this module, you will learn
about Microsoft
Windows 2000 Datacenter
Server and Microsoft
Windows Datacenter
Program.
2 Module 1: Introducing Windows 2000 Datacenter Server
Microsoft Windows 2000 Datacenter Server
Windows 2000 Server
Windows 2000 Server
Windows 2000
Advanced Server
Windows 2000
Advanced Server
Windows 2000
Datacenter Server
Windows 2000
Datacenter Server
upgrade
upgrade
NO upgrade
NO upgrade
Windows 2000
Server Features
Windows 2000
Advanced Server
Features
Windows 2000
Server Features
Windows 2000
Server Features
Windows 2000
Advanced Server
Features
Windows 2000
Datacenter Server
Features
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LLEGAL FOR NON-TRAINER USE*****************************
Windows 2000 Datacenter Server can be used for mission-critical needs, such
as online transaction processing (OLTP), large data warehouses, line-of-
business applications, server consolidation, and large-scale application service
providers. It is designed for enterprise applications and tested for use with
specific, highly reliable hardware configurations.
Windows 2000 Datacenter Server Features
Datacenter Server has all features of Microsoft Windows 2000 Server and
Microsoft Windows 2000 Advanced Server, plus the following key features:
Supports 32-way symmetric multiprocessing (SMP).
Supports 64 gigabytes (GB) of main memory by using Physical Address
Extension (PAE) for applications that use the Address Windowing
Extensions (AWE) application programming interface (API).
Supports Microsoft Cluster service clusters from one to four nodes.
Provides the Process Control tool, a tool that uses the Job Object API to
isolate, group, and manage processes.
Includes Winsock Direct, a feature that provides a high performance
interconnect without the administrator making changes to applications and
significantly improves availability because it bypasses the TCP/IP stack
while transferring data on a system area network (SAN).
There is no upgrade path from Windows 2000 Advanced Server to
Datacenter Server. Although Datacenter Server supports all the technologies in
Windows 2000 Server and Windows 2000 Advanced Server, Datacenter Server
must be installed by the OEM on a qualified server.
Topic Objective
To identify the features of
Microsoft Windows 2000
Datacenter Server.
Lead-in
Windows 2000 Datacenter
Server can be used for
mission-critical needs, such
as online transaction
processing (OLTP), large
data warehouses, line-of-
business applications,
server consolidation, and
large-scale service
providers.
Key Points
Explain to the students that
there is no upgrade path
from Windows 2000
Advanced Server to
Datacenter Server. Although
Datacenter Server supports
all the technologies in
Windows 2000 Server and
Windows 2000 Advanced
Server, Datacenter Server
must be installed on a
qualified server.
Im
p
ortan
t
Module 1: Introducing Windows 2000 Datacenter Server 3
Microsoft Windows Datacenter Program
Core Services
Expanded Support Requirements
Platform Requirements
Qualification Process
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Windows Datacenter Program, delivered through an authorized Datacenter
OEM, is a set of requirements designed to provide customers with integrated
hardware, software, and service. The program is specifically designed to
address enterprise customer requirements.
Each authorized Datacenter OEM will implement a business model based on
the Windows Datacenter Program. Research the authorized Datacenter OEM’s
own implementation of the Windows Datacenter Program. Windows Datacenter
Program requires that authorized Datacenter OEMs meet the following
requirements:
Core Services. Offer a set of core services to their customers, depending on
the OEM’s implementation model.
Expanded Support Requirements. Meet basic Microsoft Certified Support
Center (MCSC) requirements and then complete additional MCSC
requirements to sell Datacenter Server.
Platform Requirements. Adhere to a specified platform for the hardware,
operating system, and services.
Qualification Process. Undergo rigorous qualification and system testing
focused on the entire system.
For more information about Windows Datacenter Program, read the
white paper titled Windows Datacenter Program on the Student Materials
compact disc.
Topic Objective
To describe Windows
Datacenter Program.
Lead-in
Windows Datacenter
Program, delivered through
an authorized Datacenter
OEM, is a set of
requirements designed to
provide customers with
integrated hardware,
software, and service.
Note
4 Module 1: Introducing Windows 2000 Datacenter Server
Core Services
Change Control
Delivery Models
Installation
Joint Support Queue
Minimum 99.9% Uptime Guarantee
On-Site Responsiveness
Providing Availability Assessment
Reliability Requirements
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Windows Datacenter Program requires that authorized Datacenter OEMs offer
core services to their customers. The delivery of these core services may differ
among the authorized Datacenter OEMs based on which implementation model
they choose. Microsoft may be involved in the delivery of many of these
services.
Microsoft expects that the authorized Datacenter OEMs build business models
around the following core services.
Core service Requirements
Change control Provide a change control service that allows a customer to
update their system periodically from a current Datacenter
Hardware Compatibility List (HCL) qualified configuration
to an updated configuration.
Delivery models The authorized Datacenter OEM or the Microsoft alliance
can deliver support and services for Datacenter Server.
(Microsoft alliance purchases support and service contracts
from the OEM on behalf of the customer.)
Installation Confirm Datacenter HCL configuration file matches the
current installation.
Include all hardware and software components.
Install and start the Datacenter Server system.
Joint support queue Staffed with OEM and Microsoft personnel to ensure
seamless collaboration between the hardware and operating
system vendors.
Minimum 99.9%
uptime guarantee
Offer a service that guarantees system availability at the
operating system level of 99.9 percent.
On-site responsiveness Keep qualified personnel on site, available within four hours
of any customer’s site.
Topic Objective
To describe the core
services for the Windows
Datacenter Program.
Lead-in
Windows Datacenter
Program requires that
authorized Datacenter
OEMs offer core services to
their customers.
Key Points
The delivery of these core
services may differ among
the authorized Datacenter
OEMs based on which
implementation model they
choose.
Microsoft expects that the
authorized Datacenter
OEMs build business
models around the core
services.
Module 1: Introducing Windows 2000 Datacenter Server 5
(continued)
Core service Requirements
Providing availability
assessment
Conduct capacity planning.
Design backup and restore procedures.
Evaluate the physical and environmental condition.
Identify the change control process gap.
Implement fault tolerance and disaster recovery strategies
and procedures.
Reporting Reliability
requirements
Measure customer Datacenter Server systems with the Event
Log Analyzer.
Report number of customer blue screens to Microsoft
Corporation.
Provide a copy of each crash dump file for analysis.
6 Module 1: Introducing Windows 2000 Datacenter Server
Expanded Support Requirements
•Escalation
•Maintenance and Change Control
•Problem Replication Environment
•Quality
•Staffing and Certification
•Support Service Offerings
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Windows Datacenter Program requires authorized Datacenter OEMs to meet
the basic Microsoft Certified Support Center (MCSC) requirements and then
complete additional MCSC program requirements to sell Datacenter Server.
These additional requirements are designed to help the authorized Datacenter
OEMs deliver an integrated hardware and software service offering, in
conjunction with Microsoft, to the OEM’s customer.
The additional responsibilities for authorized Datacenter OEMs that want to
participate in Windows Datacenter Program are as follows:
Escalation. Provide maximum rates for escalation of non-bug incidents to
Microsoft and the ability to share support cases across partner and Microsoft
tracking systems.
Maintenance and change control. Provide a process that ensures
coordinated delivery of hardware and software updates as a single re-
qualified system.
Problem replication environment. Provide a lab and replication environment
for reproducing and troubleshooting customer problems.
Quality. Consistently achieve the target customer satisfaction levels for
support services provided to customers as well as ongoing quality analysis
and improvement methodologies.
Topic Objective
To describe the expanded
support requirements for
authorized Datacenter
OEMs.
Lead-in
Windows Datacenter
Program requires authorized
Datacenter OEMs to first
meet the basic MCSC
requirements and then
complete additional MCSC
program requirements to
sell Datacenter Server.
[...]... Datacenter Server operating system Datacenter Server is based on the Microsoft Windows 2000 operating system and Service Pack 1 Datacenter Server is a 32-bit operating system Module 1: Introducing Windows 2000 Datacenter Server 9 License Requirements Datacenter Server is only available to customers through authorized Datacenter OEMs Customers purchase the Windows 2000 Datacenter Server only with specific hardware... qualified server vendors Module 1: Introducing Windows 2000 Datacenter Server 21 3 How many processors does the Windows Datacenter Program require the server running Windows 2000 Datacenter Server to support? The server must be able to support as many as eight processors However, the server may be delivered to the customer with only a single processor 4 List four scenarios that use Datacenter Server. .. with application management 19 20 Module 1: Introducing Windows 2000 Datacenter Server Review Topic Objective To reinforce module objectives by reviewing key points Lead-in The review questions cover some of the key concepts taught in the module Microsoft Windows 2000 Datacenter Server Microsoft Windows 2000 Datacenter Program Classroom Discussion: Identifying Datacenter Server Solutions *****************************ILLEGAL... USE***************************** 1 What features of Windows 2000 Datacenter Server differentiate it from Windows 2000 Advanced Server? 32-way symmetric multiprocessing 64 GB of main memory by using PAE Four-node server clusters Winsock Direct Process Control 2 How does Windows Datacenter Program differentiate Datacenter Server from other Windows 2000 server family products? Windows Datacenter Program is designed to... servers at each site Running multiple LOB applications for multiple companies on one server running Datacenter Server Guaranteed 99.9 percent application availability 17 18 Module 1: Introducing Windows 2000 Datacenter Server Scenario 4: Enterprise Infrastructure Topic Objective To discuss Windows 2000 Datacenter Server as a solution for an enterprise infrastructure Lead-in Enterprise infrastructures... potential problems is identified for you Work with a partner to identify and list the specific Datacenter Server benefits for each of these four businesses Module 1: Introducing Windows 2000 Datacenter Server 13 Scenario 1: Application Service Provider Topic Objective To discuss Windows 2000 Datacenter Server as a solution for an application service provider (ASP) Lead-in ASPs are service companies... software, disk and tape management, backup software, and similar types of software Module 1: Introducing Windows 2000 Datacenter Server 11 Datacenter HCL If the OEM successfully passes the Datacenter HCT, the OEM is placed on the Datacenter Hardware Compatibility List (HCL) Customers who receive servers validated by Windows Datacenter Program know that they are receiving a complete configuration that has... scalability and performance 12 Module 1: Introducing Windows 2000 Datacenter Server Classroom Discussion: Identifying Datacenter Server Solutions Topic Objective To examine and discuss a business scenario in which Datacenter Server is the solution to the problem Lead-in This discussion activity presents four business scenarios in which Windows 2000 Datacenter Server is a solution *****************************ILLEGAL... packs for Datacenter Server The customer can pay subscription dues retroactively if they want to subscribe at a later date or purchase a new license and update subscription 10 Module 1: Introducing Windows 2000 Datacenter Server Qualification Process Topic Objective To identify the requirements that OEMs must meet to qualify for the Windows Datacenter Program Lead-in To participate in the Windows Datacenter. .. locations and companies Module 1: Introducing Windows 2000 Datacenter Server Problem: A line-of-business enterprise needs to achieve high reliability and scalability of mission-critical applications Solution Implementing Datacenter Server allows for: A large memory model (64 GB) Consolidation of multiple applications on a single server running Datacenter Server Consolidation of servers at each site Running . 2000 Datacenter Server
Microsoft Windows 2000 Datacenter Server
Windows 2000 Server
Windows 2000 Server
Windows 2000
Advanced Server
Windows 2000
Advanced. 2000
Advanced Server
Windows 2000
Datacenter Server
Windows 2000
Datacenter Server
upgrade
upgrade
NO upgrade
NO upgrade
Windows 2000
Server Features
Windows 2000
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