After reading this chapter, you should be able to: Discuss how training, informal learning, and knowledge management can contribute to continuous learning and companies'' business strategy; explain the role of the manager in identifying training needs and supporting training on the job; conduct a needs assessment; evaluate employees'' readiness for training,...
Chapter Training Copyright © 2015 McGrawHill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGrawHill Education Key Features of Continuous Training 72 Training Process 73 Needs Assessment Process What is the content? Who needs training? In what they need training? 74 Factors to Choose Training SupportManager and Peers 75 Factors That Influence Employee Performance and Learning 76 Factors That Influence Motivation to Learn 77 Selecting Training Methods Presentation Methods Instructor-led classroom instruction Distance learning, teleconferencing & webcasting Audiovisual techniques Mobile technology Hands-on Methods On-the-job training, apprenticeships and internships Self-directed learning Simulations, avatars Business games and case studies Behavior modeling E-learning Social media Blended learning Learning management system (LMS) Group or Team Building Experiential programs Cross, coordination and team training Action and adventure learning 78 Determining Return on Investment (ROI) 79 Cross-Cultural Preparation Expatriate - is an employee sent by a company to manage operations in a different country Expatriates need to be: Competent in their area of expertise Able to communicate verbally and nonverbally in host country Flexible, tolerant of ambiguity and sensitive to cultural differences Motivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country’s culture, language and customs Supported by their families 710 Summary Technological innovations, new product markets, and a diverse workforce have increased the need for companies to reexamine how their training practices contribute to learning Training can contribute to effectiveness through establishing a link with the company’s strategic direction and demonstrating through cost–benefit analysis how training contributes to profitability The key to successful training is choosing the most effective training method Managing diversity and cross-cultural preparation are two training issues relevant to capitalize on a diverse workforce and global markets 711 ... coordination and team training Action and adventure learning 78 Determining Return on Investment (ROI) 79 Cross-Cultural Preparation Expatriate - is an employee sent by a company to manage... profitability The key to successful training is choosing the most effective training method Managing diversity and cross-cultural preparation are two training issues relevant to capitalize on a. .. Features of Continuous Training 72 Training Process 73 Needs Assessment Process What is the content? Who needs training? In what they need training? 74 Factors to Choose Training SupportManager