Slide đại cương về lãnh đạo trong tổ chức chapter 4 team leadership

LEADERSHIP: ng c om Theory, Application, Skill Development co 2d Edition ng th an Robert N Lussier and Christopher F Achua du o This presentation edited and enhanced by: cu u George W Crawford Asst Prof of Mgmt Clayton College & State University Morrow, GA 30260 georgecrawford@mail.clayton.edu Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-1 th an co ng c om Chapter cu u du o ng Team Leadership Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-2 u du o ng th an co ng Group VS Team Teams pros and cons characteristics of effective teams Types of teams Team leaders role in supporting creativity determinants of effective team decisions Leader’s role in group decisions Parts of effective meetings cu • • • • • • • • c om Chapter Learning Outcomes Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-3 Group VS Team TEAM c om GROUP –Shared mission –Varies values ng –Collective responsibility co –Commitment varies an –More independent –Strong commitment th VS–Common goals or tasks ng –Strong leader cu u du o –Individual accountability –Shared leadership roles –Individual and mutual accountability –Equality –Good for the whole Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-4 ng c om TEAM cu u du o ng th an co T = Together E = Everyone A = Accomplishes M = More Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-5 cu u du o ng th an co ng c om No matter what you are trying to do, TEAMS are the most effective way to get the job done Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-6 .c om Teamwork ADVANTAGES DISADVANTAGES an th –Faster, better decisions co –Avoids major errors du o ng –Continuous improvement –Innovation u –Stimulates self-motivation cu –Pressure to conform to group standards and conduct ng –Synergy –Greater job satisfaction –Ostracized for productivity –Social loafing –Groupthink –Inter-group conflicts –Needs fulfillment Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-7 Team Leader’s Roles in creating effective teams c om Emphasize group recognition and rewards Identify and build on team’s strengths ng Develop trust and a norm of teamwork an co Develop team’s capabilities to anticipate and deal with change ng th Empower teams to accomplish work with minimal interference u du o Inspire and motivate team toward higher levels of performance cu Recognize individual and team needs and timely attend to them Encourage and support team decisions Provide team with challenging and motivating work Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-8 .c om Organizations’ Roles in creating effective teams Top management’s unconditional support co Flexible task structure ng Adequate information and other resources th an Appropriate size and membership mix ng Clearly defined mission statement and goals u du o Appropriate power sharing structure - shared leadership cu Competent team leadership Evaluation and solicitation of feedback on team effectiveness Adequate socialization of team members Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-9 Post Activity Reviews and Dialogue Sessions c om facilitate team learning by: th an co ng Analyzing reasons for success or failure cu u du o ng Reviewing what went well & what can be improved Discuss perceptions & assumptions Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-10 .c om Meetings are a fact of organizational life cu u du o ng th an co ng • Well planned and led meetings are valuable in goal accomplishment ã Leadership responsibility to ensure their effectiveness Copyright â2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-31 .c om To Have A Successful Meeting ng • Determine if it is really necessary du o ng th an co – Only have a meeting if the potential benefits outweigh the costs – (What are the costs???) cu u • Pick a convenient time and place Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-32 .c om To Have A Successful Meeting cu u du o ng th an co ng • List objective of meeting • Develop plan to achieve objectives • Prioritize items to be objective • Create an agenda based on the prioritized objectives Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-33 .c om To Have A Successful Meeting co ng • Transmit the agenda to those who will attend an – Include any read-ahead material cu u du o ng th • Start on time • Stick to the agenda • Encourage participation Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-34 .c om To Have A Successful Meeting an cu u du o ng th – Silent – Talkers – Wanderers – Bored – Arguing co ng ã Handle Problem Members Who Are: Copyright â2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-35 .c om To Have A Successful Meeting cu u du o ng th an co ng • Appoint someone to take minutes • Record who has been tasked to what by when • Stop on time • Follow up to ensure taskings are understood & completed on time Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-36 .c om Discussion Question cu u du o ng th an co ng • Identify and describe any team you have been a member of, or know about, that a has strong norm of teamwork • Describe the team leader’s role in this outcome Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-37 .c om Discussion Question cu u du o ng th an co ng What advice would you give a team member who wants to increase creativity in his/her team? Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-38 .c om Discussion Question cu u du o ng th an co ng • In a newspaper, magazine, on the Internet, or through personal interview, find an example of creative problem solving by a team ã Share your findings Copyright â2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-39 ng co cu u du o ng th an We usually think of of creativity as a characteristic of individuals, but might some teams be more creative than others? c om Discussion Question Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-40 ng co cu u du o ng th an • How are group decisions affected by the size and composition of the group? c om Discussion Question Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-41 .c om Discussion Question cu u du o ng th an co ng • What is group-think, and under what conditions is it most likely to occur? Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-42 ng co an cu u du o ng th What is groupcentered leadership, and how does it differ from the so-called “traditional view”? c om Discussion Question Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-43 .c om Discussion Question cu u du o ng th an co ng • “Unprepared leaders tend to conduct unproductive meetings.” • Describe how a leader can avoid this from happening Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-44 ng co cu u du o ng th an Describe the factors that generally contribute toward high levels of team cohesion .c om Discussion Question Copyright ©2004 by South-Western,a division of Thomson Learning All rights reserved CuuDuongThanCong.com https://fb.com/tailieudientucntt 8-45 ... Need for Traditional co ng Leadership th an Cross-functional Team ng du o cu u Types of Teams c om Functional Team Self-managed Team Need for Team Leadership Copyright ©20 04 by South-Western,a division... structure - shared leadership cu Competent team leadership Evaluation and solicitation of feedback on team effectiveness Adequate socialization of team members Copyright ©20 04 by South-Western,a... ng th an co ng Group VS Team Teams pros and cons characteristics of effective teams Types of teams Team leaders role in supporting creativity determinants of effective team decisions Leader’s