CASEstudy KRONE (Australia) Holdings Pty Limited 2 Hereford Street Berkeley Vale NSW 2261 PO Box 335 Wyong NSW 2259 Phone: 02 4389 5000 Fax: 02 4388 4499 Help Desk: 1800 801 298 Email: kronehlp@krone.com.au Web: www.krone.com.au 6068 05/03 Throughput and Warranty a Healthy Solution for St Andrew’s St Andrew's War Memorial Hospital is using KRONE's cutting-edge information technology to improve communication and efficiency. St Andrew’s War Memorial Hospital at Spring Hill, Brisbane, specialises in technologically advanced surgical and medical care. It has earned its reputation through its commitment to the provision of the highest quality healthcare. Doctors and staff at St Andrew's are using cutting- edge information technology to improve communication and efficiency and thus it is vital St Andrew's communications network infrastructure is able to cope with existing and emerging technologies. At present St Andrew’s is undergoing a major redevelopment, which is complex because it involves converting the compact inner city site to provide new facilities while maintaining the operations of the existing hospital. Stage one of the development has recently been completed and consists of a nine-storey building containing four ward floors and five levels of car parking. The Information Technology Project Team for stage one comprised Steve Englart, Information Services Manager for St Andrew’s, who worked closely with communications consultants, Norman Disney & Young and voice and data cable installer, TriState. " We have progressively moved into the building over the past few months as the builder has finished various ward floors," said Steve Englart. " In time, the whole of the existing hospital will be refurbished or rebuilt. We had used KRONE Cat 5 products over a number of years in other areas of the site and were endeavouring to standardise on a company infrastructure for our communications network. " The project team looked at higher technologies such as Cat 6 and options such as pair managed, RJ45 and Patch-by-Exception solutions from KRONE and other suppliers. " St Andrew's runs both a clinical local area network (LAN) and an administrative LAN. We needed the flexibility to patch between LANs and wall outlets while limiting the number of active switching components. Given the crucial nature of our communications, data throughput was extremely important and we wanted a solution that was going to last - possibly for ten years," he explained. " KRONE's TrueNet Cat 5e solution was our choice for horizontal connectivity and we are using KRONE fibre for vertical cabling," said Mr Englart. St Andrew’s automatically receives our exclusive '20/5' warranty. This incorporates a 20-year all- inclusive industry standards compliance warranty St Andrew’s nurses testing the KRONE products at the bedside CASEstudy KRONE (Australia) Holdings Pty Limited 2 Hereford Street Berkeley Vale NSW 2261 PO Box 335 Wyong NSW 2259 Phone: 02 4389 5000 Fax: 02 4388 4499 Help Desk: 1800 801 298 Email: kronehlp@krone.com.au Web: www.krone.com.au 6068 05/03 including parts, labour and technical support plus a five-year throughput warranty guaranteeing zero bit error rate performance from the structured cabling channel. Price, performance, the known reliability of the brand and TrueNet's capacity to handle future technologies were key factors in St Andrew's decision. " In the long run, if you can standardise on infrastructure and infrastructure suppliers, it makes your job so much easier. The value in having just one manufacturer's warranty rather than many is incalculable," said Mr Englart. The new building's four floors of wards bring an additional 80 beds to the hospital's existing 230 beds. Depending on its location, each bed has approximately four data outlets - for phone, clinical LAN, administrative LAN and the Internet. As with the other areas at St Andrew’s, the new facility patches back to the central computer room in an adjacent building. " We have a total of 540 outlets at this stage. The Internet is not yet connected to the patient bedside - but it is something that has been requested in patient surveys and the infrastructure is now in place. St Andrew's aim is to provide expanded support to doctors, their patients and families, in every sense. Our new network facilitates our achievement of this goal," said Mr Englart. A BOUT ST ANDREW’S St Andrew’s War Memorial Hospital specialises in general medical, high-tech and surgical care - that means anything from open-heart surgery and hip replacements to intensive eye surgery and hysterectomy. The hospital aims to provide the most advanced technology and best possible skills available, at all times, and for every patient. St Andrew's was the first Private Hospital in Queensland to be accredited by the Australian Council on Healthcare Standards, an award that recognises its higher quality of care by way of additional rebates to the hospital's patients. The hospital was established as a living memorial to those who died in the two World Wars and embraces an innovative attitude to patient care, an holistic attitude that provides expanded support to doctors, their patients and families both before and after hospitalisation. Scott Whiston, Sales Executive KRONE Queensland and Scott Englart, Information Services Manager, St Andrew’s War Memorial Hospital, Queensland with the KRONE TrueNet Silver Cat 5eT installation. . compliance warranty St Andrew s nurses testing the KRONE products at the bedside CASE study KRONE (Australia) Holdings Pty Limited 2 Hereford Street Berkeley. A BOUT ST ANDREW S St Andrew s War Memorial Hospital specialises in general medical, high-tech and surgical care - that means anything from open-heart