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Nội dung

We are happy to learn of your interest in our fancy rush mats expressed in your letter of 20th June, … We, hereby, offer you the goods on the terms and conditions, subject[r]

(1)

KEY TO EXERCISES

CHAPTER ONE: THE STYLE OF THE LANGUAGE OF

BUSINESS LETTERS

1.3.1

1. We have received your letter of 1st June and considered the points

you made

2. We have received / we thank you for your letter of 1st June

3. We thank you for your invoice number …

4. We have received your letter of …, for which we thank you very much

5. Please accept our sincere apologies for …

6. This was due to the unfortunate death of Mr…, our Chief Accountant

7. We are now looking for a gardener for our main office in Ho Chi Minh City

8. We would/should ask you to send us your latest catalogue 9. We are enclosing our latest price list

10. wish, wish to, have the pleasure in, have received 11. letter (fax, telex, email …)

12. end

13. buy (import) 14. use

15. soon

16. now / presently

17. (a definite date is better e.g by 15th August)

18. If we not receive your payment 19. or the nearest offer

20. any other business 21. to be advised

22. We regret that we cannot meet your requirements (demand…) because … / Unfortunately, we are unable to help you on this occasion

23. The problem might not have happened if the wires had been connected properly / the cause of the problem may be sought to the wires being improperly connected / The problem would be resolved by connecting the wires in accordance with the instruction provided

24. The guarantee for your excavator has expired so unfortunately you would have to bear the cost of any repairs

25. You probably know that … 26. The loan will be repaid

27. We are going to invest in property 28. Two hundred pounds

29. Prices are very low

(2)

31. I would be grateful if you could send me your prospectus for this academic year

32. We shall investigate the problem and advise you of the result 33. I will send her a letter

34. We are not in the position to offer further discounts as our prices are competitive and they leave us with minimal profits

35. Our business is grounded on payment on due date 36. We both agreed on …

37. Thank you for your letter concerning my trip

38. We know that you can supply fertilizers and we are interested in the purchase of …

39. We will substantially need some of your lines for the Christmas season

40. One of my customers is interested in your drilling machine MD01… (we should not disclose the customer who is interested in the goods because the supplier may contact him directly)

(3)

CHAPTER 2: A SAMPLE LETTER OF JOB APPLICATION

Transformatorweg 28

1014 AK Amsterdam

The Netherlands

Phone: +34 933 22 36 15

F

ax: +34 933 22 38 58

Your ref: 34D/er

Our ref: JS/MR

1 October, 2011

BCN Travel and Service Co Ltd

Comte D'Urgell, 220 08036 Barcelona

Spain

For the attention of Mr Jose Perez

Dear Sirs

I am writing to apply for the position of interpreter which I

inadvertently read on BC News issued on 30 September 2011

According to your requirements, I am enclosing my certificate,

CV and two references.

It is a good opportunity and I feel self-confident to become a

competitive candidate for this position The key and ultimate

standards can draw your attention, create a good impression and

help me possess this position include:

- MBA degree, Spanish and English interpreter degrees

- Three years’ experience of working as a tour guide

- A qualification in Hotel and Tourism Management

I am incessant to improve my ability and eager to get more

sound knowledge I am enthusiastic, active, co-operative, and

capitalize any opportunities as possible I am looking forward to

hearing from you soon

Yours sincerely

J Do

Jane Do

(4)

CHAPTER 3: ENQUIRIES

3.4.1

discount / brand name / substantial / leading / sample 3.4.2 range / displayed / list price / / bill of exchange /

leisurewear 3.5.2

a. We are pleased if you send us your latest catalogue and current price-list for the above-mentioned items

b. We are a regular importer of the goods and would be pleased if you could send us your samples and let us have the most favourable prices that you could offer

c. We are interested in the purchase of your ready-made clothes (garments) for men and women We would, therefore, ask you to send us the samples and details of prices and payment

d. We have received and should thank you for your letter dated 1st

December, asking about our Lao Cai apatite, Hoang Thach cement, kitchen utensils, rattan chairs and woollen carpets of assorted types

e. We would like to buy 10 pumps model X30 and 10 K25 Would you be willing to offer us a 5% discount on such quantities?

f. We want the goods to be delivered as soon as possible but not later than 1st December,

g. We would be grateful if you could deliver half of the quantity immediately; the remaining of the order will be despatched to us weeks thereafter

3.5.4

A Dear Sirs

We are under good impression of your range of sewing machines for industrial purposes displayed on your stand at Quang Trung Trade Fair last week

We are a Ho Chi Minh City-based company specializing in the manufacture of ready-made garments for export Currently, we are thinking of improving our production efficiency and competitive power and therefore we are proposing a heavier investment in machinery We would be grateful if you could supply us with more detailed information of (about) your products We are particularly interested in the technical data, warranty terms and would like to see the machines in operation

If your prices are reasonable and your terms favourable, we shall place a trial order for 100 items (ref….)

(5)

(signed)

Nguyen Quang Import Manager B Dear Mr _

We are a trading company in Vietnam, dealing in a wide range of consumer goods, including motorcycles

We saw your advertisement for your 100-cc YMH motorcycles in the Vietnam News of 15 February, 2007 and it created a good impression on us Your “Mio” looks compact, stylish and more importantly, it is moderately priced and we think that its price is suitable for the majority of consumers in Vietnam, earning moderate incomes In addition, the fact that the “Mio” is supplied in a wide range of colours, with anti-theft equipment being incorporated scores a good point We urgently need your catalogues, price lists, details of discounts, etc Please let us have some specific information concerning your capability of supplying spare parts, with your warranty arrangements Hopefully, we can place an initial order with you and this will mark the beginning of good and happy business relations with you in the forthcoming years

We look forward to your early reply Yours sincerely

C Dear Mr …

We are a regular buyer of ink for photocopiers and presently we are looking for a reliable supplier who is capable of supplying us with the goods at more competitive prices than those in the market and who can meet bulky orders

Mr Sakayo of Fareastern Trading Co., one of our business partners, informed us that you were the supplier we were looking for Therefore, we are writing to ask you to send us your quotation The prices should be taken as C.I.F Ho Chi Minh City, packing included We would also be obliged if you could supply us with your samples

We have an intention of placing regular, substantial orders with you in the forthcoming years as long as your prices and terms are favourable and on the basis of mutual benefits Customer’s satisfaction is our motto (guideline/working principle) and no doubt it will bring about our success

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CHAPTER 4: REPLIES TO ENQUIRIES & QUOTATIONS

4.3.1

enquiry / quoted / mix 4.3.2

sight draft / review / (trading) association / quoting/ to find a ready sale; to reach an agreement

4.5.2

a. Delivery is to be effected within one month from receipt of your order

b. Our fine art products and handicrafts sell very well in America and Japan – the markets with most fastidious / demanding / connoisseur customers

c. We can deliver immediately the items in standard designs, colours, but the delivery of the items made specifically to your requirements can be made within months upon receipt of your order

d. We are sorry to advise you that we are not in the position to supply you with the goods in question immediately as the demand in domestic market is so high that we cannot meet

e. We usually deal on payment by L/C at sight with new customers However we are willing to reconsider this once we have established a firm business association

f. We are sorry that we discontinued producing the goods you enquire about several years ago However, we are in the position to offer you similar items at the price of GBP 500 per metric ton, CIF Liverpool

g. We have sent to you, by parcel post, a range of samples of our carpets made from different materials, including synthetic fibres of various artistic themes

h. We (have grounds to) believe you will agree that our products are of high artistic value At the prices offered they undoubtedly represent the value for money

i. We are sorry to inform you that we are out of stock of the goods you asked for, but we are in the position to offer you our “Blue Dragon” cement with the same quality and at the same price This cement is selling very well and has received an enthusiastic welcome from our customers

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4.5.4

A Dear Mr Mitchell

We are writing to thank you for your interest shown in your enquiry of September, 20 in our products for retailing in yours chain stores in France

In reply to your request for a 20% trade discount, we regret that we cannot offer more than 15% However, we give a 5% quantity discount on orders of over USD 10,000 We are confident that you will find our terms highly competitive

We also confirm that we can deliver the goods within months as you require, but wish to emphasize that payment will have to be made by sight draft until we have established a firm business relationship

We look forward to your early order, which will surely receive our best attention

(8)

B Dear Mr

We are writing to thank you for your letter of 1st September, 20

enquiring about our fine arts and handicrafts We are glad to know about your intention of opening a big store retailing Vietnamese handicrafts We also consider your specific requirements concerning designs, decorative patterns (vignettes) and your proposal for a meeting in order to establish a long-lasting business association (relation, co-operation) with us

With regard to your requirements, we can say that we shall not have much difficulty in meeting them However, we need more time for research and our handicraftsmen need time to adapt to new production techniques and procedures Furthermore, as the products will be manufactured to your specific requirements, the benefits not seem to be persuasively corresponding to our efforts The goods will be sold to you only and we shall become dependent on a customer – a fact that hardly would anyone want to accept

On the other hand, we not want to let slip an opportunity of working with such a reputable company as you Therefore, we commit to meeting your requirements, but we are regretfully forced by the additional costs to raise the overall prices by 50 %

We are sending you a collection of photos of our newly designed products for 20… and a price list We have good grounds to believe that these products will sell very well in your markets, as they in the States – a market with fastidious (discriminating/connoisseur/ demanding) customers Our first quarter’s sales in this market have shown a twofold increase in comparison with the same period last year We have also received so many orders from new customers from Germany and Russia recently

We hope that we have given you a full picture of the situation and wish to hear from you soon

(9)

C Dear Mr A Murdoch

We are writing to thank you for your interest in our frozen marine products shown in your email of 1st September, 20 -

You are right when you think that our products are on offer at lower prices than those from Malaysia and the quality is, without doubt, the same As far as the quality is concerned, you may rest assured that you not need to worry and we can offer you our trade reference if you think it necessary Our list of customers now include giant importers of the goods in question in France and Russia To support our claim that we are one of the leading and well-established businesses in this field, we enclose some documents describing our production scales and activities for your reference

We, on our part, shall take pride in doing business with such a reputable company as you and hopefully we will soon set up a good working relation with you Enclosed please find our price list and we are confident that nowhere could you find lower prices

We look forward to your reply Yours sincerely

(10)

D Dear Mrs Gate

We are writing to thank you for your letter dated September, 20… in which you said you were interested in purchasing our garments made of pure cotton

However, we regret to inform you that we are now incapable of submitting an offer of the commodity to you This is due to the rising costs of materials, thus increasing the retailing prices and lowering purchasing power Pure cotton items are suitable for the up-market customers only

Our market research shows that synthetic materials are in fashion now and this is what we are offering to customers world-wide They are more durable and allow a considerable diversity in designs in comparison with cotton

We hope our arguments will convince you of the value of garments made from synthetic fibres We enclose our price list, (and a card of a company called Vietgarments are enclosed in case you set yourself to pure cotton)

Do not hesitate to contact us if you have any further requirements Yours sincerely

(Signed)

(11)

CHAPTER 5: OFFERS

5.4.1 Example 1: customary / irrevocable / in our favour / at sight Example 2: as per / specified / lot / transhipment

5.6.2

1. In reply to your enquiry about tinned ground nuts, pineapples and cucumbers dated May 20, 20_, we are glad to offer you these three articles on advantageous terms and conditions as follows:

2. We are pleased to receive your enquiry of … asking about our linseed oil and pine oil (abietin oil) and as requested, we are sending samples to you by [separate/parcel] post

3. We regret we cannot offer you any quantity discount on/for such a small quantity If you raise the quantity to 30 machines, we are prepared to grant you a 2.5% discount

4. We are happy to learn of your interest in our fancy rush mats expressed in your letter of 20th June, … We, hereby, offer you the goods on the terms and conditions, subject to our final confirmation on [upon] receipt of your order, as follows:

5. (We require that) 20 mats are to be packed one bale and wrapped in strong rush matting and steel-hooped (with iron hoops)

6. We look forward to receiving your orders which, we guarantee, will receive our best attention (We look forward to receiving your early order and we offer you our guarantee that any orders from you will be carefully attended to)

7. We regret to let you know that the items you are interested in, namely shopping bags and fruit trays have been sold out Fortunately we are in a position to offer you similar items, made of well-selected bamboo (materials) You can see, from the enclosed photo collection, that the items marked X202 and X 203 are much more beautiful than those commonly found on the present market

8. We can deliver promptly standardized items As for the products made according to your specific requirements concerning designs and colours etc, the order lead time will be months 9. We are happy to offer you our shoes for women, cat No 305,

which is more fashionable at the same price

10. The goods on offer are superior to those of the same type in durability and simplicity in operation and maintenance

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12. We are pleased if you let us make arrangements for our representative in the Pacific Asian region to visit you with a selection of samples

13. With regard to your query about our F.O.B price, you were right when you maintained that, in your case, the price should have been understood as F.O.B Newcastle We mentioned F.O.B Liverpool because 80% our exports leave from Liverpool

14. The collection and packing of the goods will take approximately weeks from receipt of your order

15. These items are unexpectedly selling well because of their dominant quality by (in) comparison with other products of the same type because they are uniquely featured with our Vietnamese cultural traditions

5.6.4 A

Dear Mr Cliffs

We acknowledge receipt of your enquiry dated 16th May, 20 asking for our table tennis bats ref no VS44TD and badminton bats ref no VB 50MT We are pleased to offer you, firm until 29th May, our badminton bats reference no VB 50MT on the terms and conditions as follows:

1 Commodity: badminton bats ref no VB 50MT

2 Quality/specifications: as per our catalogue No 12/05 VS Quantity: as per your specific requirements

4 Price: US$ per pair, FOB Hai Phong, packing included

5 Payment: by irrevocable letter of credit at sight to be opened through Royal Bank, Ontario, to the a/c of the Bank for Foreign Trade of Vietnam, in our favour, days before shipment date and valid for 45 working days

6 Packing: in customary export packing Delivery: in July, 20

As for table tennis bats VS44TD, we regret to inform you that stock of this has been sold out and there will be months before they are on offer again Fortunately, we are now able to offer you our table tennis bats VS45MH with the same high quality at the price of US$8 The terms and conditions are basically the same as those stated in this offer

We look forward to your early order, which will receive our best attention

(13)

B Dear Mr Jonathan

We thank you for you enquiry of 1st March, 20 asking for our bed sheets, made of plain and embroidered materials featuring Vietnamese folk traditions as bamboo ramparts, buffalo fighting, etc We have much pleasure in enclosing our offer No 09/06-AS for the commodities in question and we would wish to say that you made a right decision to choose our products Our embroideries are among the best of this type and our craftsmen have many times won glorious international prizes in exhibitions held in Japan and other countries The materials are sweat absorbent, embroidered with imported thread which does not easily discolour

As you can see in the enclosed offer, our products are economically priced and the prices include packing charges and transportation to main American sea ports We are willing to give you a 3% discount for orders of US$100,000 or up, and an additional allowance of % for payment within working days Please find enclosed herewith our photo collection representing our best-selling designs for your convenience

We look forward to receiving your early order Yours sincerely

(Signed) Nguyen Thao

(14)

C Dear Mr Jonathan

We acknowledge with thanks your inquiry about our ranges of bamboo and rattan wares made for exports and we have pleasure in enclosing our offer number HM 564 for the commodities you are interested in

We are confident you will agree that our products are valuable and we can proudly recommend them as our Vietnamese traditional export prides, which are worldly renowned They are made from very carefully selected materials, thus durable for at least 15 years

May we draw your special attention to the items with reference numbers GM 05-GM 11 and BM02-BM8 featured on pp 3-7 and 9-11? Their designs, colours were made to our French and Dutch customers’ specific requirements The fact that we have received so many repeat orders from those customers is an evidence of the widespread popularity of our products world-wide

Please also note that the prices quoted are for complete sets We can also meet orders for individual items For items made according to your specific requirements, the order lead time will be 30 days

Yours sincerely (signed)

(15)

D Dear Mr

We were pleased to receive your enquiry of 1st March, 20 asking about our cashew nuts grades A1 and A2 for export We, therefore, offer them to you on the terms and conditions as follows:

1 Commodity: cashew nuts

2 Quality: grade A1, of Vietnamese origin, in conformity with our national standard number TCVN 0231, of 2005’s crop; foreign matters 0.2 % max; moisture 10% max, broken nuts 0.2 % max Quantity: 20 MT

4 Price: US$ 1,000 per MT, CIF London packing excluded

5 Payment: by a 100% irrevocable L/C at sight opened through London Commercial Bank, valid for 60 days, to the a/c of Eximbank Ho Chi Minh City branch in Seller’s favour, which mentions ‘partial shipment and transhipment allowed ’

6 Delivery: in two lots; the first (10 MT) is to be effected in November, 20 and the second (10MT) in December, 20

7 Packing and Marking: The goods will be packed in double bags with the inner bags being polyethylene bags of 50 kg net each and the outer being jute bags, suitable for sea freight We shall supply 200 spare empty bags The marking is to be advised accordingly by you

As for cashew nuts grade A2, we regret to inform you that we are out of stock However, we can supply you with our grade A3 with similar quality and at lower prices

We have good reasons to believe that you will find our terms and conditions highly competitive and this will provide enough persuasion for you to place orders with us Any orders from you will receive our best attention because we always want to be of efficient services to you

(16)

E Dear Mr

We thank you for your reply, dated 25 August, 20 , to our offer for our leather products such as wallets, handbags, mittens and gloves The catalogues for these items were sent to you on 15 August, 20 We feel much encouraged by your comments on our leather wares Certainly, we commit to supplying commodities of good quality, attractive designs Selling prospects of those products are promising in the British market

With regard to your proposal that the discount should be increased to 10% on orders of £ 20,000 instead of 6% (as stated in our offer), we would like to explain that the offered prices leave us with a minimum profit margin The high quality of the materials imported from abroad for the manufacture of our products is also an element that attributes to the relatively high prices Taking into account every aspect of the matter, we at first felt that it was not easy to accept your proposed rate, but, on the other hand, did not want to let opportunities to cooperate with such a reputable company as yours slip

Under such circumstances, we decide to raise the discount to 8% provided your order is for £ 30,000 or up and we require payment at 30 days instead of 60 days as proposed by you We hope that you will find our concession really an act of willingness

Our new proposal remains open for your acceptance in 20 days and we look forward to hearing from you soon

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CHAPTER 6: ORDERS AND THEIR FULFILMENTS

Sample order 1: Marine / irrevocable / partial / be effected

Sample letter 14: completed / forward / as per / with the exception of / sails for

Sample letter 20: concerning / cancel / fulfil /confident / assembled 6.9.1

1. We thank you for your offer number PX-2006 of sanitary and bathroom equipment made from porcelain (china) and ceramic and we have pleasure in enclosing our order number LA/ 02 for some of the items on the conditions and terms as follows:

2. We are writing to thank you for your offer of OF/221 and we are pleased to enclose our order number OD/235/Qh for a number of household electronic appliances and industrial electronic equipment

3. We would be pleased if you could accept and execute promptly our enclosed order DH-2006 for fancy rush mats as illustrated in your latest catalogue number CT/06

4. We thank you for your catalogue, price list and offer no 72 but we regret to say that your prices are slightly higher than those of other manufacturers

5. Would you please fax your acceptance of this order before 25 May 20 so that we can make necessary arrangements in case of your non-acceptance

6. Having considered your offer of your cashew nuts, we find your terms and conditions satisfactory Please find enclosed our order for 40 metric tons, grades A1 and A Our terms and conditions are clearly stated in this order

7. Kindly arrange to have the consignment shipped to us We are, by the way, sending you our detailed instructions concerning packing and marking for your attention

8. We agree to effect payment by D/P but we would like you to review this once we have established a happy business relation and we shall allow us to make payments on D/A basis

9. If the goods we require are not available, please not send substitutes in their place

10. We submit this order on a clear understanding that the goods must be delivered exactly within a specified period of time and we reserve the right to reject delivery after 15 June, 20

11. Please send your draft and relevant documents for this consignment to Northminster Bank, London

12. Our customer urgently needs 15 CM-55A cutting machines We, therefore, require you to send them to us immediately

(18)

of the machines in question One set is to be sent to us early so that we can translate it into Vietnamese for domestic customers, the remaining two will be sent with the goods

14. The machines are to be under warranty within 12 months from dispatch or months from the commencement of use

15. The goods are required to be insured under marine all risks terms The insurance must be taken out with a reputable Vietnamese insurance company or a foreign company

16. We would be grateful if you could arrange for the rice to be shipped to us within the next weeks We look forward to receiving your sales confirmation

17. We wish to say that this is our first order with you and if everything is done to our expectations, we shall place bigger, regular orders with you

18. We have today received the consignment of components for colour television supplied to our order number LK /002 and we wish to express our thanks for the care and promptness with which you have treated treat our order Enclosed you will find another order for 500 sets and we hope it will be executed at peak of efficiency

19. We thank you for your order for diesel engines manufactured by us

20. We have grounds for believing that the high quality goods will sell very well and we hope to receive further orders from you 21. We acknowledge receipt of and thank you for your order

OD/01/06 for our handicrafts and we will let you know of our decision in a day or so

22. We inform you that thev120 generators Yanmar-CD supplied to your order OD/02-04 have been shipped on board of the M/V Maru Nippon, which is scheduled to sail from Osaka on 15th May.

23. We have received and thank you for your order number QH / 008 However, we regret that we cannot meet your present requirement and this is due to the heavy home demand for the commodity that we are obliged to satisfy

24. We wish to notify you that the goods supplied to your order number PH-02/06 are now ready to be despatched next week Therefore, we should ask you to open a credit with the terms and condition previously agreed upon

25. We have now in possession of the documents for the consignment of household electronic equipment supplied to your order number OD/1534 These documents will be submitted to you via Vietcombank, Ho Chi Minh City upon payment of our sight draft number BE 0345613

(19)

27. We hope that this delay will not cause you any serious inconvenience and that you will still give us your customs (patronage)

28. Hopefully you will appreciate that this unlucky circumstance is beyond our control and we cannot anything else

29. We hope you will agree that the goods meet your expectations in all aspects and that you will continue to give us more opportunities to be of service to you

30. We hope that our perfect execution of this order will lead to our increasingly happy business co-operation and mark the beginning of a long-lasting relation

6.9.2

A Dear Mr …

The first shipment of your multi-purpose tractors CT- 860 was sold within a week of its arrival We are enclosing another firm order on the terms and conditions as follows:

1 Commodity: multi-purpose tractors CT-860 Quantity: 30 units

3 Specifications/ Descriptions: as per your catalogue number 4/48 and your technical documents enclosed with your offer number 4756 of the 2nd March, 20 …

4 Price: unit price USD 2,200; total value USD 66,000, C.I.F Ho Chi Minh City, packing included

5 Delivery: in two lots The first lot of 10 units shall be delivered in August, 20… and the second lot of 20 units shall be delivered in December, 20 …

6 Packing: in customary export packing suitable for sea voyages Marking: the containers are to be marked on consecutive sides with letter height not shorter than 10 cm as follows:

 Order number: TD44/50

 Consignor: Machinex Co., Ltd

 Consignee: Machinoimport-Export Hanoi  Case number: and up

 Net weight:  Gross weight:  Measurement:

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Tokyo Commercial Bank in seller’s account 15 days prior to the first shipment which mentions ‘partial shipment allowed’

9 Documents required for payment :  Commercial invoice in triplicate  Original B/L (01original)

 Packing sheet in triplicate

 Certificate of quality (01original)  Certificate of insurance (01 original)

10 Technical documents: two sets of technical documents along with two sets of instructions for assembly, operations and maintenance shall be incorporated with the goods One complete set of the said documents will be airmailed to the buyer not later than 10 August, 20

11 Warranty: the machines are required to be under warranty within 12 months after despatch or months after the commencement of operation This warranty does not apply to damage caused by users’ carelessness

We look forward to your sales confirmation Yours faithfully

B.

Dear Mr

Re: order number TD 4284

As it was stated in the above mentioned order, we shall have to deliver 50 metric tons of black sesame and 50 metric tons of yellow sesame in the forthcoming October

We are, however, sorry to inform you that we cannot meet the delivery dates agreed upon As you know, the climatic conditions in Vietnam at the beginning of the year were unusually unfavourable for agricultural production Cold spells spread to March and then drought reigned for several months

In spite of our special efforts in the collecting of the commodity all over the country, we are now still unable to ship the sufficient quantity to you on schedule We hope that we shall be able to this by mid-November We should, therefore, ask you to extend the validity of your L/C number HH4523146 opened on 20 September, 20 to the end of November, 20

We sincerely beg your sympathy and hope this delay will not cause you any serious inconvenience

(21)(22)

6.9.4 _B

WORLDWIDE DEALERS LTD

Harbour View House, 45 Ton Duc Thang Street, Ho Chi Minh City, Vietnam

Tel: Telex: Fax: Website : -Email:

-25th October, 2004

Mr Andy Moors Your ref: Vs/2004

The Sales Manager Our ref: WWD/tl

Victoria Cycle Works P.O Box 9271

Melbourne Australia

Dear Mr Moors

(Your offer VS/2004)

We are writing to thank you for your above-mentioned offer of bicycles which we received yesterday Having put your proposals into careful consideration, we decide to give you a trial order on the terms and conditions that follow, with the hope that yourcareful and prompt execution of this will lead to further transactions in the coming years Commodity: men's and women's Champion 303 bicycles

2 Specifications: as per your catalogue number WCW/100; the bicycles are illustrated on pp 202 and 203

3 Quantity: 300 men's and 700 women's bicycles

4 Price: US$ 280 per unit (men's); US$ 250 per unit (women's) The prices are taken as C.I.F Ho Chi Minh City, export packing included Total: US$ 259,000 (say United States' dollar two hundred and eighty-nine thousand only)

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commercial invoice in triplicate; certificate of insurance in duplicate; works' test certificate (02 copies)

6 Delivery: The goods are to be delivered in one lot during February, 2002

7 Remarks: Since we require the goods for onward shipment to Singapore and some ports in China, we should ask you to pack the goods in seaworthy containers Each bicycle is wrapped in plastic sheeting and packed in a corrugated cardboard box; 25 boxes are banded together A container holds 250 units and the whole cargo would therefore comprise containers, each weighing metric tons We also want to stress the importance of the time of delivery and we reserve the right to reject delivery after 20th December, 2004.

We very much look forward to your sales confirmation by cable and such confirmation should reach us not later than 15th November, 2004.

Yours sincerely

(For Worldwide Dealers Ltd.) (Signed)

(24)

C

THIEN NAM ELEVATOR CO., LTD

897 Dien Bien Phu Street, District 10, Ho Chi Minh City Vietnam

Telephone: 84-8-8 354 371

4th March, 20—

Your ref: TD/tl

Our ref: QV/mt

Mr R Lee

Export Manager

Otis-Lilimas Elevator Joint-Venture 1240 Royal Street

Hong Kong HK-NW 002 Dear Mr Lee

We are writing to thank you for your offer number 2431, dated 15th

February, 20 offering us your elevators model MD 2744 035 and escalators model MD 7723541 We have much pleasure in placing our order No 2417/NK on the terms and conditions as follows:

1 Commodity: Otis elevator model MD 2744 035 (900kg/ 12 persons)

2 Quality/Specifications: as per your catalogue number CT/2006 and specifications attached to your offer number 2431

3 Quantity: (two) units, spare parts included

4 Price: unit price: USD 134,000; total value USD 268,000 (say United States’ dollar two hundred and sixty-eight thousand only) The price is taken as C.I.F Ho Chi Minh City, export packing included

5 Payment: by irrevocable L/C at 30 days’ sight to be established through the Bank for Foreign Trade of Vietnam, to the account of Hong Kong Commercial Bank (HCB) in your favour The L/C is to be opened working days prior to shipment date, valid for 90 days for the full value of the goods intended for shipment

Documents required for payment include: - Clean, shipped on board B/L in triplicate - Commercial invoice in duplicate

- Insurance certificate and policy

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6 Delivery: in one lot, not later than 15th May, 20 Port of discharge:

Tan Thuan Port, Ho Chi Minh City Packing: in two 40-feet containers

8 Insurance: insurance to be effected with a first class insurance company under Marine All Risks from warehouse Singapore to warehouse Vietnam

9 Guaranty: please note that we require the goods to be under guaranty for 36 months from despatch, not 30 months as stated in your offers

As for your escalators model MD 7723541, we regret that presently we have no requirements However, we are looking into the possibility of purchasing two escalators model MD 772-3542, for delivery in June, 20 We, therefore, request you to supply us with your offer and to state the concessions you are likely give Also note that the construction industry in Vietnam now has good prospects and there is an apparent, great demand for your products and we are very likely to become regular importers of the commodities

We are convinced that you will agree to the terms and conditions specified in our enclosed order as they are basically the same as your terms and conditions stated in your offer We expect that your perfect execution of our initial offer will surely lead to the increased business volume between us

We look forward to your early sales confirmation, which should reach us not later than 28th March, 20—

Yours sincerely (Signed)

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D.

6th March, 20 _

Mr James Miller Sales Manager

Newtrend Trading Co., Ltd Nesson House; Newell Street Birmingham B3 3EL

England

Dear Mr Miller

We are happy to inform you that the consignment of 15,000 pairs of sports shoes supplied to your order number NT/006/FEB of 1/2/20 have been readily packed to be shipped to you by the M/V Hau Giang of the Mekong Shipping Co., which is scheduled to sail from Saigon Port for Osaka on 15 April, 20

We accordingly ask you to open an L/C with the details as previously agreed upon with the Royal Bank of Osaka to our account at A&Z Bank, Ho Chi Minh City branch The documents, together with our time draft for your acceptance, shall be rendered to you via the Royal Bank of Osaka

Yours sincerely (Signed)

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