Tải Sample Business Letters (101-200) - Mẫu thư thương mại bằng tiếng Anh

The buyer shall have the right to examine the goods on arrival, and within business days after such delivery he must give notice to the seller of any claim for damages on account of the [r]

Sample Business Letters (101-200) (Sample Business Letters are listed in Alphabetical Orde)

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications If you are not sure about the use of any letter, consult with an appropriate professional first

Index 101 Commitment Form (Advertising) 102 Company Bonus Letter

103 Company Credit Account Approval Letter

104 Company Credit Account Denial for Unfavorable Report 105 Company Credit Account Denial Letter

106 Complimentary Letter to Employee on Handling of Difficulty 107 Complimentary Letter to Employee on Handling of Emergency 108 Complimentary Letter to Hotel

109 Complimentary Letter with Individual Commendation 110 Confidential Information Agreement

111 Confidentiality Agreement Between Firms

112 Confirmation of Acceptance of Employee Suggestion 113 Confirmation of Extension of Payment Date

114 Confirmation of Interview Appointment 115 Confirmation of Purchase Agreement

116 Confirmation of Telephone Report of Problem 117 Confirmation of Verbal Order

118 Congratulations on a Job Well Done

119 Congratulations on Employee on 5-Year Anniversary 120 Congratulations on Expansion

121 Congratulations on Formation of New Company 122 Congratulations on Increased Sales

123 Congratulations on Outstanding Achievement 124 Congratulations on Promotion

125 Congratulations on Promotion 126 Congratulations to New Business 127 Congratulations to New Owners 128 Consignment Agreement

129 Consignment Letter

130 Consumer Credit Application 131 Consumer Credit Application Form 132 Contract 1, Goods

134 Contract Proposal for Services

135 Conversion of Open Account to C.O.D 136 Correction of Deposition

137 Corrections to Derogatory Credit Report 138 Cover Letter for Loan Book

139 Cover Letter in Response to Catalog Request

140 Cover Letter, Product Literature in Response to Phone Inquiry 141 Cover Letter, Renewed Charge Card

142 Credit Dept Report to Collections on Past Due Account 143 Credit Extension to Past Due Preferred Customer 144 Customer Incentive Program Announcement 145 Customer New Charge Card Cover Letter 146 Customer Revival, Auto Mechanic

147 Customer Revival, Preferred Customer Private Sale 148 Customer Revival, Product Sales

149 Customer Revival, Small Shop 150 Customer Service Request Form 151 Decline of Venture Offer

152 Decline to Interview Referred Job Applicant 153 Deliveries Held Until Past Due Balance Paid

154 Demand by Secured Party for Possession of Collateral 155 Demand for Acknowledgement of Shipping Dates 156 Demand for Delivery

157 Demand on Guarantor

158 Demand that Future Payments Be by Certified Check 159 Demand to Endorsers for Immediate Payment

160 Denial of Request for Additional Discount 161 Denial of Request for Extension of Time 162 Denial of Request for Quarterly Billing

163 Directed Letter of Recommendation Requesting Reply 164 Discharge of Security Interest

165 Disclosure of Investigative Consumer Reports 166 Disclosure Statement, Fair Credit Reporting Act 167 Discreet Letter of Resignation

168 Disputed Balance Notice

169 Employee Invention Agreement 170 Employee Non-Compete Agreement

171 Employee Non-Compete Agreement (Specific Radius) 172 Employee Photo and Recording Release

173 Employee Suggestion for Company Meeting 174 Employer's Verification on Loan Applicant 175 Employment Agreement

176 Employment Agreement 177 Employment Information Form 178 Employment Letter

180 Equipment Leasing Agreement 181 Equipment Maintenance Agreement 182 Escrow Check Receipt

183 Escrow Fee Worksheet 184 Expense Account Statement 185 Expense Account Statement Form

186 Explanation for Delay of Partial Shipment 187 Explanation of Insurance Rate Increase 188 Extension of Lease

189 Fictitious Name Certificate - By Corporation 190 Fictitious Name Certificate - Individual 191 Fictitious Name Certificate - Partnership

192 Fifth Overdue Payment Reminder, Notice of Credit Hold 193 Final Demand for Payment on Delinquent Account 194 Final Notice Before Legal Action

195 Final Notice of Impending Litigation 196 Final Warning Before Dismissal 197 Financing Statement

101 Commitment Form (Advertising)

COMMITMENT FORM

CLIENT: _ DATE _ DESCRIPTION

ART WORK FOR BILLBOARD DESIGN:

Includes conceptual layouts, comprehensive layout, artist's renderings, preparation of camera - ready mechanicals

Estimated cost $250.00

(Typography costs are extra)

This commitment form is to serve as Client's written authorization for (firm) to perform services

and/or contract with suppliers for the above described items or services (radio, television, magazine,

publication, outdoor advertising, artwork, production, etc.) on client's behalf Client's signature also

indicates understanding of estimates, prices, terms and liability to (firm) for said items or services

Alterations or revisions of above specifications involving extra costs will be executed only upon additional written orders

ACCEPTED

DATE CLIENT AGENCY _

Dear

The presentation you prepared for the (description of project) was truly outstanding There is no doubt that we were awarded this project due to your fine work Please accept the enclosed check as our way of saying thank you for a job well done

103 Company Credit Account Approval Letter

Dear

We have reviewed your application for credit, and it is our pleasure to inform you that an account has been opened for your company

Please feel free to use your account as often as you wish A descriptive brochure is attached which outlines the terms and conditions upon which this account has been opened Should your credit requirements change, or should you have any questions regarding your new account, call this office and ask to speak to one of our account representatives When you call, please have your account number available, in order that we might have quick access to your file

104 Company Credit Account Denial for Unfavorable Report

Dear

Thank you for your recent application for credit with our firm We regret to inform you that we cannot extend credit terms to you at the present time, based on the report we received back from our credit bureau:

We have a layaway plan and various other options that are available to our cash customers

Please feel free to call me if you have any questions or if I can be of assistance to you in any way

105 Company Credit Account Denial Letter

Dear

We have reviewed your application for open account terms, and at this time are unable to open an account for your company Should circumstances change in the future, please feel free to resubmit an application

We value your business, and hope to keep you as a customer As a cash customer you will be advised of all special sales, and we know that you will find our prices and services

competitive enough to allow us to continue serving you If you have any questions about this decision, or if I may be of any help in any way with regard to your dealings with our company, please contact me at the above office

106 Complimentary Letter to Employee on Handling of Difficulty

Dear

Several of your associates in the shipping department have informed me of the incident that occurred last Friday with a representative of Gene's Tool Supplies They have all agreed that this driver hurled some extremely abusive language at you and that his actions were unjustifiably offensive They also all agreed that you remained a

gentleman throughout the entire time, attempting to solve the problem I compliment you on your self-control, and in handling the situation in such an exemplary manner I have placed a call to the owner of Gene's Tools and fully anticipate your receiving an apology from them

Dear

You are to be highly commended for the way that you handled the emergency that occurred yesterday

The paramedics have informed us that if you hadn't acted as quickly as you did, our customer's attack might have been fatal Thanks to your fast reaction, she is already out of intensive care and on the road to recovery

We are very proud of your association with our organization 108 Complimentary Letter to Hotel

Dear

Our (name of event) that was held at your hotel was extremely successful

The compliments that I have received on your staff's courteousness and the excellent food that your chefs prepared for the occasion have been numerous

Thank you for helping to make our event a success 109 Complimentary Letter with Individual Commendation

Dear

Our "Talent Night in St Petersburg" promotion was greeted with a great deal of enthusiasm by the community, and I want to take this opportunity to thank you for all of your encouragement and support

As always, all of the staff at WQOL were extremely

cooperative I must, however, single out one in particular who worked exceptionally hard to make it the success it was This is Judith Blakely, who seems to have an unlimited

We will be looking forward to a repeat performance It has been a joy working with your fine staff

110 Confidential Information Agreement

CONFIDENTIAL INFORMATION AGREEMENT

In consideration of being employed by_ (Company), the undersigned hereby agrees and acknowledges:

1 That during the course of my employ there may be disclosed to me certain trade secrets of the Company; said trade secrets consisting of:

a) Technical information: Methods, processes, formulae, compositions, inventions, machines, computer

programs and research projects

b) Business information: Customer lists; pricing data; sources of supply; and marketing, production, or

merchandising systems or plans

2 I shall not during, or at any time after the

termination of my employment with the Company, use for myself or others, or disclose or divulge to others any trade secrets, confidential information, or any other data of the Company in violation of this agreement

3 That upon the termination of my employ from the Company: a) I shall return to the Company all documents

relating to the company, including but not necessarily limited to: drawings, blueprints, reports, manuals, correspondence, customer lists, computer programs, and all other materials

and all copies thereof relating in any way to the Company's business, or in any way obtained by me during the course of my employ I further agree

that I shall not retain any copies of the foregoing b) The Company may notify any future or prospective employer of the existence of this agreement

c) This agreement shall be binding upon me and my personal representatives and successors in

interest, and shall inure to the benefit of the Company, its successors and assigns

agreement shall not impair or affect any other provision

e) In the event of any breach of this agreement, the Company shall have full rights to injunctive

relief, in addition to any other existing rights, without requirement of posting bond

Dated: _

111 Confidentiality Agreement Between Firms

CONFIDENTIALITY AGREEMENT BETWEEN FIRMS

AGREEMENT and acknowledgement between _ (Company), and _ (Undersigned)

Whereas, the Company agrees to furnish the undersigned

certain confidential information relating to the affairs of the Company for purposes of: (Describe)

_ ,and

Whereas, the undersigned agrees to review, examine,

inspect or obtain such information only for the purposes described above, and to otherwise hold such information confidential pursuant to the terms of this agreement, BE IT KNOWN, that the Company has or shall furnish to the undersigned certain confidential information, as set forth on

attached list, and may further allow the undersigned the right

employees or representatives of the Company, all on the following conditions:

1 The undersigned agrees to hold all confidential or proprietary information or trade secrets

("information") in trust and confidence and agrees that it shall be used only for the contemplated purpose, shall not be used for any other purpose or disclosed to any third party

2 No copies will be made or retained of any written information supplied

3 At the conclusion of our discussions, or upon demand by the Company, all information, including written

notes, photographs, memoranda, or notes taken by you shall be returned to us

4 This information shall not be disclosed to any employee or consultant unless they agree to execute and be bound by the terms of this agreement

5 It is understood that the undersigned shall have no obligation with respect to any information known by the undersigned or generally known within the industry

prior to date of this agreement, or becomes common knowledge within the industry thereafter

Dated: _

112 Confirmation of Acceptance of Employee Suggestion

Dear

Your suggestion that we recycle the trims from our vinyl production has been analyzed and found to be an extremely viable idea

This recycling process, which will be implemented in six to eight weeks from now, will result in direct savings to our firm We commend you for your inventiveness!

recommendation and our thanks for your enthusiastic attitude

113 Confirmation of Extension of Payment Date

Dear

This will acknowledge our telephone conversation of this date As was stated in our letter dated (date) ,

we should be receiving our financing by (date)

In view of the above, we would appreciate your extending the date for our payment of the account until (date)

This will enable us to make sure that all of the appropriate documents have been prepared

We appreciate your courtesies, past and present It has been a pleasure doing business with your company and we look

forward to years of pleasant associations

114 Confirmation of Interview Appointment

Dear

Thank you for your courteous request to interview one of our officers for the article you are writing about our business (name of individual) will be pleased to meet with you at our offices at (address) , on (day) , (date)

, at (time) I believe that you will find him to

be extremely knowledgeable about our business and the role we

play in relationship to our industry Thank you for your interest in our firm

Dear

This letter will serve to confirm our agreement regarding your purchase of, and payment for, certain merchandise from our company

We have agreed to ship the following merchandise to you: You agree to abide by our printed terms and conditions, and you additionally agree to pay for the merchandise in three equal payments The first payment shall be sent so as to be received by my office not later than (date) The second payment shall be received not later than thirty days later, and the third payment shall be received not later than thirty days after the second payment In no event shall payment be received later than (date)

Please sign a copy of this letter and return it to me Upon receipt of your confirmation of our agreement, I shall release shipment of the aforementioned merchandise

116 Confirmation of Telephone Report of Problem

Dear

This will confirm our telephone conversation of (date) wherein I informed you that there was a problem with the (service performed)

As I stated, (description of problem)

It is my understanding that you will (commitment of service company)

in order to resolve this problem

Thank you for your cooperation in this matter

CONFIRMATION OF VERBAL ORDER

Date: _

To: _ (Supplier)

This letter shall confirm your acceptance of verbal order communicated to you on _

A copy of our purchase order containing the state terms is attached

Unless we receive objection within ten days of your receipt of this order, we shall expect delivery of all ordered

goods on the date indicated

Very truly yours,

118 Congratulations on a Job Well Done

Dear

promotion are just beautiful Several of the sales personnel told me that they have received numerous compliments from the customers

Congratulations on a job well done

119 Congratulations on Employee on 5-Year Anniversary

Dear

(date) will mark your fifth anniversary as a member of the (name of firm) We would like to

take this opportunity to thank you for these past five years of fine workmanship and company loyalty

We know that the growth and success of our company is largely dependent on having strong and capable staff members, such as yourself, and recognize the

contribution you make in helping us maintain the position we enjoy in the industry

We are hoping that you will remain with us for many years to come and would like to offer our congratulations on this anniversary

120 Congratulations on Expansion

Dear

When we received your notice of expansion, we at (name of firm) were elated

There are few firms that can boast of the success you

have achieved over such a relatively short period of time A great deal of that success, in our opinion, must be

directly attributed to your strong leadership and the sense of direction that you provide

121 Congratulations on Formation of New Company

Dear

It was with great pleasure that I read your announcement of the formation of your new company You have certainly chosen an area that is coming into its own I know that with your background, expertise and enthusiasm, your firm should make quite an impression in the industry

My congratulations and best wishes for your success

122 Congratulations on Increased Sales

TO: Sales Department Members FROM: H.C Chambers

SUBJECT: Monthly Results

The numbers are in and I am proud to inform you that our total sales for the period of April 15th through May 15th amount to $358,466.00, which represents a 10% increase over our sales for the preceding period

You have achieved the goal we established in the first week of April, and you are all to be highly commended for your achievement Congratulations!

123 Congratulations on Outstanding Achievement

Dear

You have proven the skeptics wrong and accomplished what most said was impossible

Please accept my heartiest congratulations for your success

124 Congratulations on Promotion 1

Dear

Congratulations on your recent promotion to (position) I know how hard you have worked to earn the recognition you presently enjoy at (name of firm) , and I feel that they are very wise in having made their choice

Please accept our best wishes for your success in your new position

125 Congratulations on Promotion 2

Dear

It was with great pleasure that I read of your promotion to the position of (position) with (name of firm)

I am sure your firm has made a very wise choice and that you will excel in your new role as (position)

Please accept my congratulation on your promotion and my very best wishes for your continuing success

Dear

Congratulations on the opening of your new gallery We know that every business requires a good bookkeeping system, and have developed complete programs for

businesses of all sizes While some systems are more extensive than others, they all have a mutual goal;

to minimize paperwork, conserve time spent on bookkeeping, and provide a simple format for keeping records in good order

I have enclosed our brochure and price list for your review Upon your request, I will be happy to arrange a convenient time for one of our salesmen to meet with you at your location

Best wishes for your success

127 Congratulations to New Owners

Dear

As the new owners of (establishment name) , please

accept our congratulations and very best wishes for your success

(name of company) is a well established supplier

of beef and provisions to many of the finer hotels and restaurants in (city) and its vicinity We

specialize in choice and prime, portion controlled, pork, lamb, veal and western beef We have enclosed a price list for your review, but would like to add that there are specific quantity discounts that are available (name of rep) , our sales representative for your area would be pleased to come to the (name of

of our products and discuss our terms and prices with you Please call (phone) for an appointment

128 Consignment Agreement

CONSIGNMENT AGREEMENT

This agreement is made on (date) between (name of shop) , herein referred to as "Seller", and

(individual)

Whereas (individual) wishes to sell (description of item(s)) by consigning said item(s) to (name of shop) for sale, it is understood:

That Seller agrees to display item(s) in a prominent place in his establishment

That Seller will make every attempt to obtain the best

possible price for the consigned merchandise and will accept no less than $ as purchase price

That for his efforts Seller is entitled to retain (percent) of the purchase price

That should a sale be effectuated, Seller shall forward a check for the amount of the full purchase price less the aforementioned (percent) to Consignee within 10 days of the receipt of same

That Seller represents that he maintains insurance for theft and damage, and that the consigned merchandise will be

covered

by said insurance while it is in his possession

That Consignee agrees to leave the merchandise with Seller for a minimum of (time)

That should the merchandise remain unsold at the end of the consignment period and an election be made by the Consignee to remove said merchandise, any costs incurred by the

delivery

129 Consignment Letter

Dear

This is to confirm our agreement whereby you will be offering for sale in your shop my (item (s))

It is my understanding that you will accept no less than $ for this item and, in the event of a sale, your

consignment fee will be (percent) of the purchase price It is my further understanding that you will inform me of a sale immediately I agree to leave my (item) on

consignment with you for a period of (time) ,

and the same will be covered under your insurance policy for theft or damage for said time that it is in your possession

If the terms set forth herein conform with your

understanding of our verbal agreement, please indicate your acceptance by signing in the space provided for your signature

130 Consumer Credit Application

CONSUMER CREDIT APPLICATION Name _ Date _

Address _

City _ State _ Zip _

How long at address _ Own or Rent _ Employed by _ Position _

How long _ Salary $_

No dependents _ Type car owned _ Year _ Other sources of income:

Outstanding obligations: _ $_

_ $_ _ $_ _ $_

Pending lawsuits: _

Have you filed bankruptcy within last years? _ Credit references:

Name _ Address _ Name _ Address _ Name _ Address _ Bank references: Name _ Address _ Checking _ Savings _

Visa Card _ Master Card _

American Express _ Other Credit Cards _

NOTICE

131 Consumer Credit Application Form

CONSUMER CREDIT APPLICATION Name

_Date _

Address _City _State Zip _

How long at address _Own or Rent

Employed

by Position _ How long Salary

$

No dependents Type car owned _Year _

Other sources of income:

_ $ _ _ $ _ Outstanding obligations:

_ $ _ _ $ _ Pending

lawsuits _ Have you filed bankruptcy within last years?

_ Credit references:

Name Address _

Name Address _

Name Address _

Bank references:

Name Address _

Checking Savings _

Visa Card _Master Card _

American Express Other Credit Cards

NOTICE

When making application for credit, it is understood that an investigation may be made whereby information is obtained through personal interviews with your neighbors, friends, or others with whom you are acquainted This inquiry includes information as to your character, general reputation,

personal characteristics, and mode of living You have a right to make a written request within a reasonable period of

Applicant

132 Contract 1, Goods

CONTRACT

THIS AGREEMENT, made and entered into this _ day of _, l98_, by and between _, the Seller, and _, the Buyer:

1 The seller hereby undertakes to transfer and deliver to the buyer on or before , l98_, the following described goods:

2 The buyer hereby undertakes to accept the goods and pay for them in accordance with the terms of the contract It is agreed that identification shall not be deemed to have been made until both the buyer and the seller have agreed that the goods in question are to be appropriated to the performance of the contract with the buyer

4 The buyer shall make payment for the goods at the

time when and at the place where the goods are received by him

5 Goods shall be deemed received by the buyer when received by him at

6 The risk of loss from any casualty to the goods

regardless of the cause thereof shall be on the seller until the goods have been accepted by the buyer

7 The seller warrants that the goods are now free and at the time of delivery shall be free from any security interest or other lien or encumbrance

8 The seller further warrants that at the time of

signing this contract he neither knows nor has reason to know of the existence of any outstanding title or claim of title hostile to his rights in the goods

9 The buyer shall have the right to examine the goods on arrival, and within business days after such delivery he must give notice to the seller of any claim for damages on account of the condition, quality, or grade of the

10 Executed in duplicate, one copy of which was

delivered to and retained by the buyer, the day and year first above written

/S/ /S/

133 Contract 2, Goods

CONTRACT FOR SALE OF GOODS

Agreement made and entered into this (date) , by and between (name of seller), of (address)

(city) , (state) , herein referred to as "Seller", and (name of buyer) , of (address)

(city) , (state) , herein referred to as "Buyer"

Seller hereby agrees to transfer and deliver to buyer, on or before (date) , the following goods:

Buyer agrees to accept the goods and pay for them in accordance with the terms of the contract

Buyer and Seller agree that identification shall not be

deemed to have been made until both parties have agreed that the goods in question are to be appropriated and fulfill the requirements of performance of said contract with the buyer Buyer agrees to pay for the goods at the time they are

delivered and at the place where he receives said goods Goods shall be deemed received by buyer when delivered to address of buyer as herein described

Until such time as said goods have been received by buyer, all risk of loss from any casualty to said goods shall be on seller

Seller warrants that the goods are now free from any

Buyer has the right to examine the goods on arrival and has (number) of days to notify seller of any claim for damages on account of the condition, grade or quality of the goods That said notice must specifically set forth the basis of his claim, and that his failure to either notice seller within the stipulated period of time or to set forth specifically the basis of his claim will constitute irrevocable acceptance of the goods

This agreement has been executed in duplicate, whereby both buyer and seller have retained one copy each, on (date)

(Signatures)

134 Contract Proposal for Services

Dear

We hereby propose to furnish all materials and perform all labor necessary for the completion of Davit Installation of the following specifications:

One No 1000 lb galvanized davit installed on seawall Four-way lifting bridle

Three 2"x8" wood fenders anchored to the wall with 5' rubber bumper strip on each

This work is to be performed on Lot _Blk Sub Div. for (name of owner) , Owner, in accordance with the drawings and specifications submitted for the above work The total cost including state tax is (amount) Payments to be made as follows : the sum of (amount) to be paid upon the approval of this contract and the balance of (amount) upon the completion of the work

All agreements must be made in writing

Property lines shall be designated by substantial marks, by owner or his certified engineer The contractors shall not be liable, as regards to the completion of the work, for any delay which may be caused by reason or on account of any strike of workmanship, any Act of God, unavoidable

accidents, inability to secure materials or to use materials in the performance of the work by reason of laws or

regulations of the United States of America or the State of (state) , or any other circumstance beyond their

control, other than the want of funds No such delay shall be deemed a default on the part of the contractors, and, in the event of any such delay, the contractor's time limit for performance of the work shall be correspondingly extended Workmen's Compensation and Public Liability Insurance on the above work shall be provided by the Contractor

This Contract shall be deemed null and void if not signed within thirty days

Respectfully submitted, ACCEPTED;

By OWNER

Date

135 Conversion of Open Account to C.O.D.

Dear

You are one of our most valued accounts and it is with deep regret that I must advise you of a change in your account credit status

From now on, it will be necessary that a check accompany each order for merchandise from your firm We must insist upon this until your account is brought up to date, at which time we will reevaluate your open account status

I know this will represent an inconvenience to you and I hope

We value your business and look forward to resolving this difficulty in the immediate future If I may be of further assistance please call me at your convenience

136 Correction of Deposition

Dear

Please find the enclosed copy of my deposition which I have signed noting the following corrections:

1 On page , line , my response should read On page , line , my response should read

I would appreciate it if you would arrange to have this document sent to counsel for (other party to litigation) in the appropriate manner Thank you

137 Corrections to Derogatory Credit Report

Gentlemen:

Pursuant to your request as to a clarification on the apparent derogatory findings in your review of my credit history, I am submitting this correspondence for your consideration, as well as the lender concerned Please be advised as follows:

1 The account held in the name of Bernard T Emerson with Gourmet Foods, is not mine

3 I have never maintained a charge account with Lewis Brothers Furniture Company, nor have I ever resided at the address indicated in their report

I sincerely hope that this will assist you in producing an up to date report If you should require further

information, please don't hesitate to call my office I would be appreciative if you would forward your updated report to the lender Please feel free to include this correspondence if you so choose

138 Cover Letter for Loan Book

Dear

Thank you for the recent opportunity of serving you in our Installment Loan Department The coupon book enclosed is provided for your convenience in making payments on your note It will furnish you with a record of payments We are certain that you will appreciate the convenience afforded by this book

Please make all payments directly to us They may be made at any teller's window, including the drive in, or payments may be made by mail Checks or money orders should be made payable to (name of bank)

Please let us know if we can be of assistance to you in any of the other numerous banking services that we offer

including checking accounts, savings accounts, trust department and investment counseling

Please feel free to drop in anytime at your convenience to discuss your further needs with our staff

Dear

Thank you for your inquiry about our (equipment) I am enclosing our catalog for your review

We developed (name of equipment) to provide

educators with a comprehensive and effective means of

transmitting information and to help modernize educational methods That children are highly receptive and stimulated to learn through the usage of audio-visual material, is widely accepted by educators throughout the field

After you have reviewed our material, we would appreciate hearing your comments, and we will look forward to answering any questions you have about our product

Once again, thank you for your interest in the (product)

140 Cover Letter, Product Literature in Response to Phone Inquiry

Dear

It was a pleasure speaking with you today and as I promised, I am enclosing literature on the (products) I will be happy to get together with you, upon your request, to explain the functions of each system in order to assist you in your decision making process Thank you for the courtesies you extended during our telephone conversation I hope that we can assist you with your requirements

141 Cover Letter, Renewed Charge Card

Dear

I have been advised that should your account be renewed in (month) , the credit limit on the account will be reevaluated based upon your account balance With this

knowledge in hand, I would hope that the account balance be reduced below the (amount) credit limit within this time Thank you for your cooperation in this matter

142 Credit Dept Report to Collections on Past Due Account

COLLECTION REPORT

Date: _

Account Name _ Street _

City _ State _ Account Status: Current $_

30 Days $_ 60 Days $_

90 Days or Over $_ Total Owed: $_

Comment or agreement for payment from account: _

Recommended action:

_ Continue to extend credit

143 Credit Extension to Past Due Preferred Customer

Dear

Our credit department has notified me that your account is past due You are one of our preferred customers and therefore we want to offer any assistance we can We know that most overdue balances result from clerical errors However, should you require additional time to settle your balance, please feel free to give us a call I will see to it that you are granted an

additional ( ) days in which to pay your account balance We value your business, and sincerely hope that this

gesture will be of some help Thank you for your kind consideration, and we look forward to seeing you soon

144 Customer Incentive Program Announcement

Dear

As a valued customer of (name of company), we couldn't wait to bring you the good news This letter is to

announce the incorporation of our new customer incentive program (CIP?) Well, maybe we haven't thought of a great logo for it yet, but if you read on I think you'll agree that no matter what we call it, it's super!

Starting on June 1st, a record of your account with our store will be maintained on a cumulative basis for a period of one year Once your purchases have reached

$500, you will be automatically entitled to a 5% discount on any order placed, including orders for sale items When your orders have reached the $1,000 mark, your discount will increase to 10% A $1,500 accumulation of orders will entitle you to a 15% discount and once you have reached $2,000 you will receive 20% off all

merchandise orders We think it's a great idea and hope that you agree

145 Customer New Charge Card Cover Letter

Dear

It is our pleasure to notify you that a charge account has been approved in your name We welcome you as a new

customer and hope that you enjoy the convenience of your charge account

We have established a credit limit on your account in the amount of $ At such time as you may wish to raise

the credit line, a phone call or visit to our credit office should expedite our handling of your request

We have enclosed your card and our pamphlet that explains our billing procedure, how to use your credit card plus additional information we believe you will find useful Thank you again for choosing to shop with us

146 Customer Revival, Auto Mechanic

Dear

It has been over six months since we have had the opportunity to service your automobile We certainly hope that we haven't done anything to offend you If we have, please call us so we can find out what has kept you away

We invite you to bring your (make of car) into our shop for a free inspection and tune-up We are strong advocates of periodic inspection of vehicles in order to assure their safety and to prevent major

Won't you accept our offer, which is our way of saying that we have missed you? Please feel free to bring your automobile in at anytime between 8:00 A.M and 1:00 P.M., Monday through Friday An appointment is not necessary

We are looking forward to your visit

147 Customer Revival, Preferred Customer Private Sale

Dear

We have missed you!

We didn't see you at our Summer Sale and we didn't see you at our Fall Sale, either So, after putting our heads

together here at ( Name of Company ), we concluded that one possible reason for your having stayed away so long might be that you don't like crowds We came up with the

following solution: A PRE-CHRISTMAS SALE

OPEN ONLY TO PREFERRED CUSTOMERS DECEMBER 17, 1986

5:00 P.M.- 9:00 P.M

If there is any other reason that has kept you away, won't you please let us know by calling me at West Palm Beach (305)

662-000 Thank you

148 Customer Revival, Product Sales

Dear

If this is the case, I would greatly appreciate knowing what happened In fact, if you have any grievance with our firm, I wish that you would call so that we might discuss the problem

We have introduced many innovations into our product line since the last order you placed with our firm, and if the reason we haven't heard from you has nothing to with a complaint, we would appreciate having the opportunity to show you these innovations

In either case, it would be wonderful to hear from you

149 Customer Revival, Small Shop

Dear

It has been over six months since you have come to visit us at Covert Corner We have missed seeing you

Anything wrong? Please let us know if this is the case If you have a chance, why don't you stop in to see us I think you will be pleasantly surprised by some of the new merchandise we now have available As one of our preferred customers, you will, of course, be entitled to use your ten (10%) percent, life-time discount privilege

We stand at the ready to be of service

150 Customer Service Request Form

CUSTOMER SERVICE REQUEST DATE

_PHONE _ MERCHANDISE PROBLEMS: DELIVERY PROBLEMS:

ORDER NOT FILLED BAD ADDRESS

DEFECTIVE MERCHANDISE CUSTOMER NOT IN REPAIR PROBLEM DELAYED/LOST IN TRANSIT WRONG MERCHANDISE SOLD DAMAGED IN TRANSIT

AMOUNT CHARGED IN ERROR MDSE MISSING IN PACKAGE CREDIT/REFUND NOT ISSUED OTHER _ OTHER _ REMARKS:

DISPOSITION: 151

Decline of Venture Offer

Dear

Thank you for sending me the information on (name of venture)

While I found the concept interesting, I am reluctant to become involved in any venture that would require my absence from the firm for an extended period of time

I am returning your material under separate cover and wish you the best of luck in your new venture

152

Dear

Having been away from the office for a few days, I didn't read your letter of May 19th until today

While I am sure the young man you wrote to me about

wouldn't warrant the recommendation you gave unless he is truly exceptional, I believe it would be unfair to him to set up an interview at this time

We have just had to lay off twenty four employees and there is no way that I could justify hiring someone new under those circumstances We anticipate that business should improve over the next six months, but for now, the timing is off

I am sorry to have to disappoint you You know, under the right circumstances, we are always looking for bright young people with potential

Thank you for thinking of us 153

Deliveries Held Until Past Due Balance Paid

Dear

Due to the problems we have been experiencing of late in obtaining your payment for the goods we have delivered in accordance with the provisions of our contract of

(date) , we must inform you that we will not be able to deliver any more goods to you unless you provide us with adequate assurance for payment on said goods

We regret having to withhold further deliveries, but, at this point in time, we have no other viable alternative Please let us know promptly what your decision is in regard to your willingness to provide us with the adequate

assurance

154

Demand by Secured Party for Possession of Collateral

DEMAND BY SECURED PARTY

FOR POSSESSION OF COLLATERAL

Date: _

To: _ (Debtor)

This is to advise you that you are in default under our security agreement dated _, 19_, for the following reason(s):

_

Very truly,

_ Secured Party

155

Demand for Acknowledgement of Shipping Dates

DEMAND FOR ACKNOWLEDGEMENT OF SHIPPING DATES

Date: _

To : _ (Supplier)

We hereby request that you specify shipping arrangements pursuant to our order of _, 19_ and that you furnish us assurance that you shall comply

longer be obligated under said contract

Very truly,

156

Demand for Delivery

DEMAND FOR DELIVERY

Date: _

To: _ (Supplier)

Whereas the undersigned has now made full payment to you in the sum of $_, for all goods to be shipped pursuant to our

order dated _, 19_; we demand delivery of said goods in accordance with our contract

Very truly,

Demand on Guarantor

DEMAND ON GUARANTOR

Date: _

To: _

The undersigned is the holder of your guaranty wherein you guaranty the debt owed us by _

Please be advised that payments on said debt are in

default Accordingly, demand is made upon you as a guarantor to fully pay the outstanding debt due us in the amount of $_

Very truly, 158

Dear

A review of your loan account indicates that you have had three checks returned unpaid from your bank

While we regret having to take this action, we must insist that all future payments on your loan be made with certified funds Any payment which is not

certified will not be accepted and will be returned to you, possibly causing you to incur a late charge

In making all future payments, please send them to the attention of (denote) for proper credit

Your cooperation is appreciated

159

Demand to Endorsers for Immediate Payment

DEMAND TO ENDORSERS

Date: _

To: _

Notice is hereby provided that said instrument has not

been paid, and protest and demand is hereby made upon you to immediately pay the face amount of the instrument in the amount of $_

In the event payment is not made within five (5) days,

the undersigned shall proceed to suit on your warranties of endorsement

Very truly,

160

Denial of Request for Additional Discount

Dear

This letter is in response to your inquiry regarding our flexibility in the discount rate we offer for early

settlement of accounts

Our established discount is 2% of the total invoiced amount when payment is received within 10 days of delivery This figure is not one that has been arbitrarily chosen, but is based on cost, overhead and profit To increase this

discount

rate for all of our accounts would seriously jeopardize our firm and to increase the rate for an individual account would

be both unfair and unethical I believe that you will find that the 2% discount rate we offer our customers is standard in the industry

We consider you a most valued customer and hope that you can appreciate our position in this matter If we are able to accommodate you in any way that is within our company policy,

161

Denial of Request for Extension of Time

Dear

This is to acknowledge receipt of your letter of (date), in which you requested a three month extension on your (type of) loan, number (number)

After careful review, we regret to inform you that we are unable to grant you any further extensions for the payment on your loan

We are sorry about the difficulties you are experiencing, but we must insist on receiving your payment by (date) We hope that you will be able to find another solution to your problem

162

Denial of Request for Quarterly Billing

Dear

Your letter requesting that we bill you quarterly rather than monthly, presents us with somewhat of a problem

Inasmuch as we would like to welcome you as a new customer of our firm, we would like to accommodate you in any way possible Your request, however, would result in your

I am sure you can understand our position in this matter We would welcome your account on our regular open account basis and hope that we will have the opportunity to provide you with our fine line of products as well as service

163

Directed Letter of Recommendation Requesting Reply

Dear

(individual) has been with our firm for several

years and has been one of our outstanding employees in the accounting department For family reasons, he is moving to your area and we are truly sorry to lose him He has all of the fine qualities you would expect from a good employee and I honestly feel that any firm that hires him will be quite fortunate

I believe that it could be mutually beneficial if the two of you could meet once he arrives in (city) He

is mature and of course realizes that there may not be an opening for him at this time

Shall I suggest that he make an appointment with you? I will be looking forward to your reply

164

Discharge of Security Interest

FOR VALUE RECEIVED, the undersigned does hereby release and discharge a certain security interest issued by _, (Debtor) to the undersigned dated _, 19_

This document _ shall _ shall not (check one)

constitute a discharge of any obligation for which said security interest was granted

Signed this _ day of _, 19_ 165

Disclosure of Investigative Consumer Reports

DISCLOSURE OF INVESTIGATIVE CONSUMER REPORTS

This is to inform you that in processing your credit

application it may be necessary to interview your neighbors, friends and/or others with whom you have an association or acquaintance The inquiry conducted would be in respect to your character, personal characteristics, reputation and mode of living Under federal law, you have the right to make a written request within a reasonable period of time and to receive detailed information about the nature and scope of this form of investigation

166

Disclosure of Investigative Consumer Reports

DISCLOSURE OF INVESTIGATIVE CONSUMER REPORTS

This is to inform you that in processing your credit

167

Discreet Letter of Resignation

Dear

It is with great sorrow that I am hereby tendering my resignation to you

Although there is much to say, I believe the reasons leading to this decision are known by you, and I will therefore leave them unsaid at this time

I appreciate having had the opportunity of being a member of (name of firm) for so many years

and offer my best wishes for your continued success

168

Disputed Balance Notice

DISPUTED BALANCE NOTICE

To: _

We are in receipt of your statement dated _, 19_, indicating an account balance of $_

We dispute said balance for the reason(s) checked Goods billed for have not been received

Prices are in excess of agreed amount

Prior payment made in the amount of $_ on _, 19_ Goods were unordered

Goods were defective as per prior notice

Goods are available for return as per our right of return and credit

Other (Describe) _ Please adjust our account

Very truly,

169

Employee Invention Agreement

EMPLOYEE INVENTION AGREEMENT

FOR GOOD CONSIDERATION, and in consideration of the

1 The undersigned, during the course of employment, shall promptly disclose in writing to the company all

inventions, discoveries, improvements, developments and innovations whether patentable or not, conceived in whole or in part by the undersigned or through assistance of the undersigned, and whether conceived or developed during working hours or not, which: a) Result from any work performed on behalf of Company, or pursuant to a suggested research project by the Company, or

b) Relate in any manner to the existing or contemplated business of the Company, or

c) Result from the use of the Company's time, material, employees or facilities

2 The undersigned hereby assigns to the Company, its successors and assigns, all right, title and interest to said inventions

3 The undersigned shall, at the Company's request, execute specific assignments to any such invention and execute, acknowledge, and deliver any additional

documents required to obtain letters patent in any jurisdiction and shall, at the Company's request and expense, assist in the defense and prosecution of said letters patent as may be required by Company This provision shall survive termination of employ with the Company

Signed under seal this _ day of _, 19_

Employee

170

Employee Non-Compete Agreement

FOR GOOD CONSIDERATION, and in consideration of my being employed by _ (Company), I, the undersigned, hereby agree that

upon my termination of employment and notwithstanding the cause

of termination, I shall not compete with the business of the Company, or its successors or assigns

The term "not compete" as used in this agreement means

that I shall not directly or indirectly own, be employed by or

work on behalf of any firm engaged in a business substantially

similar and competitive with the Company

This non-compete agreement shall remain in full force and effect for _ years commencing with the date of employment termination

Signed under seal this_ day of _, 19_ 171

Employee Non-Compete Agreement (Specific Radius)

EMPLOYEE NON-COMPETE AGREEMENT (Specific Radius)

FOR GOOD CONSIDERATION, and in consideration of my being employed by _ (Company), I, the undersigned, hereby agree that

upon my termination of employment and notwithstanding the cause

of termination, I shall not compete with the business of the Company, or its successors or assigns

The term "not compete" as used in this agreement means that I shall not directly or indirectly, as an owner, officer,

business substantially similar or competitive to the business

of the company

This non-compete agreement shall extend only for a radius of _ miles from the present location of the Company, and shall

be in full force and effect for _ years, commencing with the date of employment termination

Signed under seal this _ day of _, 19_

172

Employee Photo and Recording Release

RELEASE

In consideration of my employment with the (name of firm) , ("Company") and as part of the services being furnished by me to said Company, I hereby give my consent to the

photographing of myself and to the recording of my voice The Company is hereby authorized to use or cause to be used said still photographs or motion picture footage, recordings of my voice and my name for advertising, publicity,

commercial or other business purposes Said photographs and/or recordings may be used singularly or in conjunction with other photographs and/or recordings

The Company has my authorization to reproduce, or cause to be reproduced and used such photographs and voice

recordings The same may be exhibited in all domestic and foreign markets I understand that others may use and/or reproduce said photographs and/or recordings with or without the Company's consent

I hereby release the Company, any of its associated or affiliated companies, their directors, officers, agents, employees, customers and the Company's appointed advertising agencies, officers, directors, agents and employees, from all

claims of any kind on account of such use

173

mployee Suggestion for Company Meeting

TO: FROM: SUBJECT: Dear

There is such a high degree of anxiety about the proposed merger with (name of firm) that I can see the

effects in my department daily I not feel that the newsletter put out last week helped assuage the fears of the other employees

I believe that it might be beneficial to meet the issue head-on by holding a meeting wherein questions can be put forth and answers can be provided

There is a schism between employees and management that appears to be growing and presents a potential problem If, for example, this merger fails to materialize, the employees may maintain their current feelings of

alienation to the detriment of the organization

I know that there are many inherent problems in hashing this subject out in an open forum and these must be weighed against the present alternative I feel,

however, that the suggestion is worth some consideration

174

TO: Applicant _ Address _ City Loan No. Escrow No. Gentlemen:

I have applied for a real estate loan to be made by ( Name of Company ) Savings and Loan Association I shall appreciate your completing the Employer's Verification below for their confidential use and forwarding it to:

( Name of Company ) Savings and Loan Association 1304 74th Circle N.E

St Petersburg, Florida 33702

Thank you for your consideration and prompt reply, as it will avoid many delays

Very truly yours,

Applicant

EMPLOYER'S VERIFICATION

1 Entered your employ: _ Present Position: Present Monthly Salary: Gross Monthly Salary: _ Overtime: _

Bonus or Commission: How paid: _

4 If Applicant is in Military Service please report income on a monthly basis as follows:

Base Pay _ Quarters and Subsistence _ Flight or Hazard Allowance

5 Probability of Continued Employment Does Employee have Re-employment rights for:

Sick Leave? Maternity Leave? _

Date Employer _

175

Employment Agreement

EMPLOYMENT AGREEMENT

EMPLOYEEMENT AGREEMENT by and between _ (Company), and _ (Employee)

For good consideration, Company shall employ and the Employee agrees to be employed on the following terms: EFFECTIVE DATE:

Employment shall commence on _, 19_, time being of the essence

2 DUTIES:

Employee agrees to perform the following duties: (Describe general duties, or attach job description) _

Employee shall also perform such further duties as are incidental or implied from the foregoing, consistent with the

background, training and qualifications of Employee or may be

reasonably delegated as being in the best interests of the Company The Employee shall devote full time to his

employment

agrees to abide by all reasonable Company policies and decisions now or hereinafter existing

3 TERM:

The Employee's employment shall continue for a period of (_) years, beginning on the effective date of this agreement and ending on _, 19_

4 COMPENSATION:

The Employee shall be paid the following compensation: a) Annual Salary: $_, paid on the payroll schedule existing for other employees

b) Such bonuses, vacations, sick leave, retirement benefits and expense accounts as stated in the

Company manual for other management personnel or as may be decided by the Company if said items are discretionary with the Company

5 TERMINATION:

This agreement may be earlier terminated upon: a) Death of Employee or illness or incapacity that prevents Employee from substantially performing for (_) continuous months or in excess of (_) aggregate working days in any calendar year

b) Breach of agreement by Employee MISCELLANEOUS:

a) Employee agrees to execute a non-compete agreement as annexed hereto

b) Employee agrees to execute a confidential

information and invention assignment agreement as annexed hereto

c) This agreement shall not be assignable by either party, provided that upon any sale of the business by Company, the Company may assign this agreement to its successor or employee may terminate same

d) In the event of any dispute under this agreement, it shall be resolved through binding arbitration in

accordance with the rules of the American Arbitration Association

e) This constitutes the entire agreement between the parties

7 ADDITIONAL TERMS: _

Signed under seal this _ day of _, 19_

Company

176

Employment Agreement

EMPLOYMENT AGREEMENT

Agreement made between (name of company) , located at (address) , City of (city) , County of (county)

State of (state) , herein referred to as "Company", and (name of employee) , of (address) , City of (city) , County of (county) , State of (state) herein referred to as "Employee"

Company hereby employs employee to perform such duties at such times and in such manner as the company may from time to time direct

and complete account of his work and expenses, to remit promptly to the company any monies paid to him or coming into his possession which belong to the company, to devote his full and undivided time to the transaction of company business and to refrain from being engaged in any other business during the tenure of his employment with the company

In consideration of the foregoing, company agrees to pay to employee the amount of (amount) Dollars, ($ ), per (period of time) plus reasonable travel expenses incurred for the purpose of conducting company business

This contract shall become effective on (date) and remain in effect until it is terminated by either party Either party may terminate this agreement by providing the other party with (number) day's written notice of his or their intention Should this agreement be terminated by either party, employee agrees that the payment in full to the date of termination shall fully satisfy all claims against the company under this agreement

In witness whereof, the parties have executed this agreement at (place of execution), on (date)

(Signatures)

177

Employment Information Form

Employer _ Telephone: _

Address City _ State Zip Nature of

business Position to be

filled _ Employee

qualifications _ Number of employees

needed Wages or salary $ per

Employment is _temporary permanent Hours to _

Days _ to

Benefits

We are an equal opportunity employer

178

mployment Letter

EMPLOYMENT LETTER

To: _ (Employee)

Dear _:

We are pleased to confirm your being employed by our firm in the capacity of _ You will report directly to _,

commencing with your start of employment on _, 19_ Your salary shall be $_ per _ You will also be covered by the standard group benefit plans and fringe benefits explained to you For the first year vacation time shall be pro-rated, so you will be entitled to _ days vacation for this

year

If you agree, this letter sets for the our understanding, please sign the enclosed copy and return for our files We look forward to your joining the company

Very truly,

179

Employment Reimbursement Agreement

The undersigned officer or employee of _ (Company), agrees to repay to the Company all compensation payments or

reimbursements that are disallowed, in whole or in part, as a

deductible expense by the Internal Revenue Service The reimbursement shall be made to the full extent of the

disallowance upon an adverse decision of the last tribunal or

agency to consider the issue, provided the Company shall not be

obligated to seek further appeal if available Signed under seal this _ day of _, 19_

180

Equipment Leasing Agreement

Equipment Leasing Agreement

( Name of Company ) agrees to furnish and Customer agrees to hire the

services of ("Equipment"), to be installed at the

address (s) indicated below, subject solely to the terms and conditions of the existing ( Name of Company )Contract Pricing

Agreement between and ( Name of Company )

Monthly Annual Two Year Contract No:

Earliest Customer Acceptance Date _

Equipment Purchase Order Required Yes, if yes complete below:

Equipment Purchase Order

No: _From _To _

CCP Special Reference Number _ Customer Authorizes Initial Supplies: Yes: No

Supply Purchase Order No: Supply Agreement No:

Supply Purchase Order: Not necessary Attached To Follow Acceptance of this agreement is contingent upon review and approval of ( Name of Company ) Credit Department

This Agreement shall terminate in the event that Customer makes an assignment for the benefit of creditors, or a voluntary or involuntary petition is filed by or against the Customer under any law having for its purpose the

adjudication of Customer as bankrupt or the reorganization of Customer or may be cancelled by ( Name of Company ) without notice

should Customer default in the payment of any money due hereunder

_ Customer's Signature ( Name of Company )

By: _ By Date _ Title _ Title _Branch _

181

Equipment Maintenance Agreement

EQUIPMENT MAINTENANCE AGREEMENT

to ( Name of Company ) Otherwise, the new charges shall become effective upon the date specified in the renewal invoice This Agreement is limited to equipment regularly operated during a single eight hour shift per day, and all ( Name of Company ) calls hereunder are restricted to the normal working hours of ( Name of Company ) To cover increased maintenance costs, if any piece of equipment is regularly operated during more than one eight hour shift per day, an increase in Annual Rate will apply as follows: Two Shifts 50% Three Shifts 100%

All service commenced outside of ( Name of Company )'s normal working hours will be charged at published rates for service time and expense only

The following services are included: (fill in services here)

Optimum performance of the equipment covered by this Agreement can be expected only if supplies provided by, or meeting the specifications of ( Name of Company ) are used ( Name of Company ) shall have full and free access to the equipment to provide service thereon If persons other than ( Name of Company )'s representatives perform maintenance or repairs, and as a result further work is required by ( Name of Company ) to restore the equipment to operating condition, such repairs will be billed at ( Name of Company )'s published time and material rates then in effect

For service as specified above on the equipment listed, the undersigned agrees to pay in advance the total annual charge specified below to ( Name of Company ), in

accordance with the terms specified on the face of the invoice

182

Escrow Check Receipt

Date Checks for Collection:

On _ Maker On _ Maker Endorser

Received above from: _ to be used_ in accordance with written instructions in said escrow _

By _

183 fghfh

Escrow Fee Worksheet

Escrow No. Date

STATEMENT OF: _ DEBITS CREDITS

Recording Deed _ _ _ Taxes Special Assessments Insurance _ Tax and Assessment Service _ Impounds _ Fee for Drawing Documents Credit Report Appraisal Fee Advance Reconveyance Fee _ Office Charge and Inspection Fee _ _ Deposited to the account of Check Herewith _ Balance due

184

Expense Account Statement

EXPENSE ACCOUNT STATEMENT

Employee: _

For period ending: _

Hotel/Lodging $_ Meals $_

Tax $_

Travel (air, train, bus) $_

Personal auto _ miles x _ cents $_ Parking $_

Phone $_

Other (itemize): _ $_

Total: $_

-I certify the above is a true statement of incurred

expenses in accordance with company policy Receipts are attached

_ Employee

Approved for payment:

By: _

Expense Account Statement Form

EXPENSE ACCOUNT STATEMENT

Employee: _

For period

ending:

REIMBURSABLE EXPENSES INCURRED

Hotel/Lodging $ _ Meals $ _

Tax $ _

Travel (air, train, bus) $ _ Personal auto _ miles x _ cents

$ _

Parking $ _ Phone $ _ Other (itemize):

_ $ _ _ $ _ _ $ _ _ $ _ Total: $ _

-I certify the above is a true statement of incurred

expenses in accordance with company policy Receipts are attached

Approved for payment:

By: _

186

Explanation for Delay of Partial Shipment

Dear

After some investigation, I believe that we have found the source of the problem that led us to our misunderstanding on (date)

When we received your purchase order for (quantity,

product), we were unable to fill the order for immediate delivery due to (explanation for delay in delivery)

Our letter informing you of this delay and requesting your instructions was mailed to you on (date) We did not

receive a reply and proceeded to send a follow-up letter to you on (date)

We have been able to make delivery to you since the (date) but felt that since you had emphasized "for immediate

delivery" on your purchase order, we should wait for your authorization before shipping

I can easily understand why you were so upset with us (day) if no one made you aware of our correspondence We have always appreciated having you as a customer and hope that we can continue to provide you with our products in the future

Explanation of Insurance Rate Increase

Dear

We are in receipt of a directive from (name of company) concerning the above captioned Regulation This new regulation went into effect on (date) and requires that complications of pregnancy be covered in the same manner as any other injury or disease

"Complications" is defined as anything other than a normal delivery This is applicable to any employee, dependent spouse or dependent child

Due to the potential increase in claims, it has become necessary to increase our quoted rates to comply with this regulation The new employee rate will be $

and the new spouse rates will be $ ; the new spouse and children rate will be $ and the new children only rate will be $

If you have any questions regarding these rate increases due to the change in regulations, please feel free to call

188

Extension of Lease

EXTENSION OF LEASE

_ (Tenant), relative to a certain lease agreement for premises

known as _, and dated _, 19_ (Lease)

For good consideration, Landlord and Tenant each agree to extend the term of said Lease for a period of (_) years commencing on _, 19_ and terminating on _, 19_, with no further right to renewal or extension beyond said

termination date

During extended term, Tenant shall pay rent of $_ per

annum, payable $_ per month in advance, in lieu of the rent contained in the original Lease

It is further provided, however, that all other terms of the Lease shall continue during this extended term as if set forth herein

Signed under seal this _ day of _, 19_

_ Landlord

_ Tenant

Fictitious Name Certificate - By Corporation

Certificate of Transaction of Business Under Fictitious Name - By Corporation

Certificate

KNOW ALL MEN BY THESE PRESENTS;

That the undersigned corporation hereby certifies that it is transacting or proposes to transact business in the State of _, under the fictitious name of _; and that the principal place of business of said corporation in the State of is located at _, in the City of , County of _

Dated: _ _ (Name of Corporation)

(Corporate Seal) By _ (/S/ Corporate Officer)

(ACKNOWLEDGMENT)

190

Fictitious Name Certificate - Individual

Certificate of Transaction of Business Under Fictitious Name - by Individual Certificate

KNOW ALL MEN BY THESE PRESENTS:

fictitious name of The principal place of said business is located at

3 The full name of the undersigned is _ The place of residence of the undersigned is _ _

Dated _ (Signature)

191

Fictitious Name Certificate - Partnership

Certificate of Transaction of Business Under Fictitious Name - by Partnership

Certificate

IT IS HEREBY CERTIFIED AS FOLLOWS:

1 The undersigned are the partners of a (general or limited) partnership that is transacting or proposes to transact business in the State of , under the fictitious name of _ The principal place of said business is located at

_

3 The full names and places of residence of the undersigned are :

_, whose place of residence is _

_, whose place of residence is

/S/

192

Fifth Overdue Payment Reminder, Notice of Credit Hold

Dear

It is because we not want you to experience unnecessary embarrassment, that we are writing this letter to you As we have reminded you, your account is past due and I am sorry to inform you that if you were to present your charge card at our store today, our sales personnel could not

accept the charge without an okay from the credit

department This would necessitate your going to the credit department to discuss the status of your bill before the charge would be approved

You have been too good of a customer in the past to have to go through this procedure, but unless we receive your

payment

we have no other alternative, due to our company policy We have enclosed a self-addressed envelope for your

convenience and are requesting that you please mail us your payment today Thank you for your anticipated cooperation

193

Dear

Your account has been referred to me with instructions that I make final demand for payment of this debt Inasmuch as the outstanding balance is sizable, I have outlined a payment plan for you as a method to retire the entire balance over the next (number) months if you are unable to forward the full amount at this time Amount Due $

Payment $ Monthly Due Date $

This offer is being made to you as our expression of wanting to settle your account in an amicable manner If we not receive your first payment by the date indicated above, we will have no choice but to refer your account to a collection agency We not wish to take any action which might impair your credit rating and therefore request that you give this matter your most immediate attention

194

Final Notice Before Legal Action

FINAL NOTICE BEFORE LEGAL ACTION

Date: _

We have repeatedly requested payment of $_, on your

overdue account Our demands for payment have been ignored Accordingly, we shall turn this account over for

collection within the next ten days unless payment, or an acceptable proposal for payment is obtained

Enforced collection on this obligation may result in

additional legal or court costs to you and may impair your credit rating

Very truly,

195

Final Notice of Impending Litigation

Dear

The postmark of this letter is registered with our office Unless you contact us at (telephone), you will run the risk of your local Sheriff serving you with a Summons and Complaint to appear in Court without further notice to you

Filing of suit will initiate a series of events that will cause you considerable inconvenience and expense In

addition to the above mentioned balance, you may be liable for court costs and interest

thereof, this office will obtain verification of the debt or obtain a copy of the Judgment and mail you a copy of same This office will also provide you with the name and address of the original creditor if different from the current creditor

PLEASE GOVERN YOURSELF ACCORDINGLY

196

Final Warning Before Dismissal

FINAL WARNING BEFORE DISMISSAL

Date: _

To: _ (Employee)

You have been previously notified of certain problems in your performance as an employee, which problems appear to continue

197

Financing Statement

FINANCING STATEMENT

Debtor (Last Name First/Individual) Social Security Number Mailing Address City, State Zip Code

Additional Debtor - (If Any) Social Security Number

Mailing Address City, State Zip Code

Debtor's Trade Names or Styles Federal Tax Number

Secured Party Social Security No

Name Federal Tax No or Address Bank Transit and City, State A.B.A No Zip Code

Assignee of Secured Party Social Security No

Name Federal Tax No or Address Bank Transit and City, State A.B.A No Zip Code

This FINANCING STATEMENT covers the following types or

items of property (include description of real property on which located and owner of record when required)

Products of Collateral are also covered Yes No Debtor is a "Transmitting Utility" Yes No

Signature(s) of Debtor(s)

_

Type or Print Name of Debtor

_

Signature(s) of Secured Party(ies)

_

Type or Print Name of Secured Party

_

Return Copy to:

_

198

Firm Letter on Past Due Account

Dear

On (date) we called your attention to your account balance in the amount of $

According to our records we have not received either a reply to our letter or a remittance to clear this account We extended credit to you on your account in good faith and expected payment under our normal thirty day terms which we feel are most reasonable

So that no further action on our part will be necessary, we shall expect a remittance by return mail or the courtesy of a reply to our letter as to why payment is being withheld

Five Day Demand for Payment

Dear

Our accounting department has turned your past due account over to me hoping that I could persuade you to bring it current prior to forwarding your file to our legal department

When our firm extends credit to an individual such as yourself, it bases its decision on that applicant's previous credit history and ability to pay When you requested credit from us, you met all of these criteria Today, however, your account has reached the critical stage

You can avoid any additional costs if you mail your check in the amount of (amount) I must hear from you within five days

200

Follow Up Letter, Travel Agency

Dear

Thank you for giving (name of agency) the opportunity to make your travel arrangements for your recent trip to (destination)

We hope that you were pleased with the air travel and the hotel accommodations that we arranged for you We encourage your comments, insofar as that is the best means that we have for learning first hand if the representations of quality that are made to us are accurate