Lesson An introduction to management information systems (MIS)

Lesson An introduction to management information systems (MIS) present introduction to MIS the most important class in the business school; what is MIS; use the five-component model; makes some information better than other information.

Chapter 1: An introduction to Management Information Systems (MIS) nga.lethiquynh@ueh.edu.vn Study questions Q1 Why is Introduction to MIS the most important class in the business school? Q2  What is MIS? Q3  How can you use the five-component model? Q4  What is information? What makes some information better than other information? BUSINESS INFORMATION TECHNOLOGY Q1 Why is Introduction to MIS the most important class in the business school? BUSINESS INFORMATION TECHNOLOGY IS- What is it about? ► Business Information Systems is the application of technology to solve business problems ► An professional IS applies technology to integrate and support business activities such as Accounting, Finance, Marketing, HR, Management and so on ► Students learn to analyze, design, develop, and manage Information Systems BUSINESS INFORMATION TECHNOLOGY What’s Different About IS? IS Computer Science Focus: Business Software Objective: More efficient or effective business Reliable computer program Core skill: Problem solving Logic/Engineering Core task: Determine business requirements for information systems Deliver information systems to meet defined requirements Starting title: Business Systems Analyst Application Programmer Career goals: Senior organizational manager Programming manager Faculty: Business Engineering Science BUSINESS INFORMATION TECHNOLOGY Why does it matter? Suppose you have two transport companies How can one get a competitive advantage over the other? BUSINESS INFORMATION TECHNOLOGY What businesses compete with? Why does it matter? Suppose you have two transport companies How can one get a competitive advantage over the other? They both use the same roads, pay the same for fuel, obey the same speed limits, have same rules, pay their drivers much the same If one buys a better truck, the other one can buy exactly the same How can you as a manager make a difference? BUSINESS INFORMATION TECHNOLOGY What businesses compete with? Why does it matter? Because business is changing… In 2013, Wal-Mart sold nearly 10% of the total retail sales in the U.S Its RetailLink computer system connects its suppliers to every one of Wal-Mart’s 5289 stores worldwide As soon as a customer purchases any item, the supplier monitoring the item knows to ship a replacement to the shelf The management of Information is the future of business BUSINESS INFORMATION TECHNOLOGY Why does it matter? Because business is changing… Every time a shirt is sold at a JCPenny store in the U.S., details appear in a computer in Hong Kong at its supplier, TAL Apparel Ltd., a large contract manufacturer that produces one in eight dress shirts sold in the U.S TAL’s computers then decide how many replacement shirts to make, and in what styles, colors, and sizes, and then sends the shirts to each JCPenny store JCPenny’s shirt inventory is near zero, as is the cost of storing it The management of Information is the future of business BUSINESS INFORMATION TECHNOLOGY Why does it matter? • • • • Online news, social networks Internet advertising continues significantly New laws require businesses to store more data for longer periods Changes in business result in changes in jobs and careers BUSINESS INFORMATION TECHNOLOGY 10 What Is MIS ► Achieving Strategies: Information systems exist to help people in a business achieve the business' strategies ► ► ► ► ► “What is the purpose of our Facebook page?” “What is it going to for us?” “What is our policy for employees’ contributions?” “What should we about critical customer reviews?” “Are the costs of maintaining the page sufficiently offset by the benefits?” BUSINESS INFORMATION TECHNOLOGY 16 17 Q3  How can you use the five-component model? BUSINESS INFORMATION TECHNOLOGY Components of an Information System? Components interact to produce information Source: textbook [1], pg BUSINESS INFORMATION TECHNOLOGY 18 19 How Can You Use the Five-Component Model? Source: textbook [1], pg 10 BUSINESS INFORMATION TECHNOLOGY Characteristics of the Five Components The most Important Component YOU! ► Quality of your thinking, your ability to conceive information from data, determined by your cognitive skills ► Information is value you add to information systems All Components Must Work BUSINESS INFORMATION TECHNOLOGY 20 21 Characteristics of the Five Components ► High-Tech Versus Low-Tech Information Systems: differ in the amount of work that is moved from the human side side computer ► Understanding the Scope of New Information Systems ► Components Ordered by Difficulty and Disruption BUSINESS INFORMATION TECHNOLOGY 22 Q4  What is information? What makes some information better than other information? BUSINESS INFORMATION TECHNOLOGY What Is Information? Definitions vary Knowledge derived from data, where data represents recorded facts or figures Data presented in a meaningful context Processed data, or data processed by summing, ordering, averaging, grouping, comparing, or other similar operations A difference that makes a difference BUSINESS INFORMATION TECHNOLOGY 23 Where Is Information? • Graph is not, in itself, complete information • Graph is the data which you and others perceive You can use it for conceiving information • The ability to conceive information from data is determined by cognitive skills • People can perceive different information from same data BUSINESS INFORMATION TECHNOLOGY 24 One user’s information is another user’s data Source: textbook [1], pg 16 BUSINESS INFORMATION TECHNOLOGY 25 What makes some information better than other information Source: textbook [1], pg 16 BUSINESS INFORMATION TECHNOLOGY 26 Summary Q1 Why is Introduction to MIS the most important class in the business school? Q2  What is MIS? Q3  How can you use the five-component model? Q4  What is information? What makes some information better than other information? BUSINESS INFORMATION TECHNOLOGY 27 Additional resources ► S.M.A.C (Social Mobile Analytics Cloud) BUSINESS INFORMATION TECHNOLOGY 28 29 BUSINESS INFORMATION TECHNOLOGY 30 ... such as Accounting, Finance, Marketing, HR, Management and so on ► Students learn to analyze, design, develop, and manage Information Systems BUSINESS INFORMATION TECHNOLOGY What’s Different About... requirements for information systems Deliver information systems to meet defined requirements Starting title: Business Systems Analyst Application Programmer Career goals: Senior organizational manager... decide how many replacement shirts to make, and in what styles, colors, and sizes, and then sends the shirts to each JCPenny store JCPenny’s shirt inventory is near zero, as is the cost of storing