Lecture Massage therapy review: Passing the NCETMB, NCETM, and MBLEx (2/e): Chapter 6 - Laura A. Abbott

Chapter 6 - Professional standards, ethics, business, and legal practices. This chapter presents the following content: Areas of competence, the NCBTMB code of ethics, ethic considerations, professional considerations.

Massage Therapy Review:  Passing the NCETMB, NCETM, and MBLEx  Chapter 6 Professional Standards, Ethics, Business, and Legal  Practices McGraw­Hill   © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-2 Pre­class Assignment • Review Chapter 6  of your Massage  Therapy Review  book McGraw­Hill © 2011 by The McGraw­Hill Companies, Inc. All rights reserved National Certification Board for  Therapeutic Massage and Bodywork  Code of Ethics • Sincere commitment • Represent yourself  • Continue to improve  • • • • honestly Accurately inform  clients Know your limits,  contraindications,  scope of practice Provide treatment to  client’s advantage McGraw­Hill • • • 6-3 yourself and your  knowledge Be honest and  professional Safeguard client’s  confidentiality Use proper draping Clientandtherapisthave righttorefusetreatment â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved NationalCertificationBoardfor TherapeuticMassageandBodywork CodeofEthics,Contd 6-4 Refrainfromanyandallsexualconduct,activities, • • or behavior even if client attempts first Respect client’s boundaries Refuse gifts or benefits intended to influence  unjustly Follow all policies, procedure, guidelines, etc., set  forth by NCBTMB McGraw­Hill © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-5 Continuing Education • 50 CEs every 4 years – 2 CEs must be roles and  boundaries – 4 CEs must be  business/ethics related • See www.ncbtmb.org McGraw­Hill © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-6 Professional Considerations • Interviewing Techniques – Intake forms – Potential medical clearance – Good listener – Open­ended questions McGraw­Hill  © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-7 Professional Considerations,  Contd Communication Techniques Verbal Nonưverbal McGrawưHill â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved 6-8 Verbal Skills • Paraphrasing – Restating what the  client said in order to  confirm  understanding • Client:Imconcerned thatIwillberunning latetodayformy appointment. Therapist:So,areyou thinkingyouwillnot makeitintimeand wanttoreschedule? â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved McGraw­Hill 6-9 Verbal Skills, Cont’d • Summarizing • – Consolidating all the  • statements the client  • has said to confirm  understanding McGraw­Hill    “In conclusion…” “So, to sum it up…” “Let’s review the  highlighted points…” © 2011 by The McGraw­Hill Companies, Inc.  All rights reserved 6-10 Verbal Skills, Cont’d • Minimal Encouragers – Brief words that let your  client know you are  listening and  encouraging the client to  continue McGraw­Hill • “aha…” • “So, what happened  • • next?” “I see.” “hummm…” © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-11 Verbal Skills, Cont’d • Probing – An attempt to gain  more information – Trying to find out  what has not been  said McGrawưHill Letstalkaboutthat. Whatexactlydoyou mean? â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved 6-12 VerbalSkills,Contd • Clarifying – An attempt to  understand what has  been said McGraw­Hill  • “I’m confused about  what you are saying….” © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-13 Verbal Skills, Cont’d • Confronting • “It seems that you have  – Mild or strong  feedback when  dealing with a  situation that needs to  be corrected McGraw­Hill  missed your last two  payments. Let’s sit  down and discuss a  solution that will work  for the both of us.” © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-14 Record Keeping • • • • • Subjective Objective Assessment or  Application Plan or Progression HIPAA – Health Insurance  Portability and  Accountability Act McGraw­Hill © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-15 Planning Single and Multiple  Sessions • • • • • Current Condition Goals Effort of the Client and  Therapist FrequencyofSessions Referrals McGrawưHill â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved 6-16 Contractorvs.Employee Contractor Sets own hours – Can work for  competitors – Has control over fees – Is paid per client – Must pay self­ employment taxes – Purchases own supplies – Uses own vehicle – No benefits McGraw­Hill • Employee – Cannot work for company  competitors – Has a set schedule – Paid hourly/salary – Company must offer  benefits – Company can offer to cover  CE and recertification costs – Falls under company  liability – Company provides basic  supplies © 2011 by The McGraw­Hill Companies, Inc. All rights reserved 6-17 TypesofBusinessEntities SoleProprietorship Partnership SưCorporation McGrawưHill â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved 6-18 Sole Proprietorship • Advantages • Disadvantages – Easy to set up – Possession of profits – Control of decisions – Simple financial  record keeping McGraw­Hill – You are a contractor – Self employment  taxes and  quarterly/annual  income taxes – Schedule C form – Increased liability © 2011 by The McGraw­Hill Companies, Inc. All rights reserved  6-19 Partnership • Advantages – Government  regulations fairly  minimal – Financial record  keeping not as  complicated – FIN/EIN – K­1 report McGraw­Hill   • Disadvantages – You can be held  personally  responsible for debts  and legal issues, even  if they were made  without your consent  by your other  partner(s) © 2011 by The McGraw­Hill Companies, Inc. All rights  reserved  6-20 S­Corporation • Advantages • Disadvantages – Can be complicated  to structure – Requires attorney to  incorporate – Need stock  certificates,  shareholders,  meetings, officers – Form 1120­S filed  annually © 2011 by The McGraw­Hill Companies, Inc. All rights reserved   – Separation of business  from personal – Business can continue  if owner leaves or dies – Reduction for double  taxation – Candeclarebusiness lossesonindividual taxreturns McGrawưHill â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved 6-21 AccountingTerms • • Accounts Payable Accounts Receivable Assets Cash Flow • • • • Depreciation GrossIncome Inventory NetIncome â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved McGrawưHill 6-22 Licenses,Permits, andRegistrations – Provisional License – Occupational or  Business License – Sales Tax Permit – Registration of Business  Name McGraw­Hill • Insurance Needs – – – Professional Liability General Liability Business Personal  Property – Health Insurance – Disability Insurance © 2011 by The McGraw­Hill Companies, Inc. All rights reserved .. . 6- 2 PreưclassAssignment ReviewChapter6 ofyourMassage TherapyReview book McGrawưHill â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved NationalCertificationBoardfor Therapeutic Massage and Bodywork ... McGraw­Hill • • • 6- 3 yourself and your  knowledge Be honest and professional Safeguard client’s  confidentiality Useproperdraping Clientandtherapisthave righttorefusetreatment â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved... â2011byTheMcGrawưHillCompanies,Inc.Allrightsreserved NationalCertificationBoardfor TherapeuticMassageandBodywork CodeofEthics,Contd 6- 4 Refrain from any and all sexual conduct, activities,  • • • or behavior even if client attempts first