Lecture E-commerce and e-business for managers - Chapter 20: Online career services

Chapter 20 - Online career services. The main contents of the chapter consist of the following: Resources for the job seeker, online opportunities for employers, online career sites.

Chapter 20, Online Career Services Outline 20.1 Introduction 20.2 Resources for the Job Seeker 20.3 Online Opportunities for Employers 20.3.1 Posting Jobs Online 20.3.2 Problems with Recruiting on the Web 20.3.3 Diversity in the Workplace 20.3.4 Recruiting Services 20.3.5 Testing Potential Employees Online 20.4 Online Career Sites 20.4.1 Comprehensive Career Sites 20.4.2 Technical Positions 20.4.3 Contracting Online 20.4.4 Executive Positions 20.4.5 Students and Young Professionals 20.4.6  Other Online Career Services  2001 Prentice Hall, Inc.  All rights reserved 20.1 Introduction • Large, comprehensive job sites  • Interest­specific job sites  • Online recruiting services streamline the hiring  process  • Allow job seekers to concentrate their energies in  careers that are of interest to them  • Entry­level positions – Positions commonly sought by individuals who are entering  a specific field or the job market for the first time  2001 Prentice Hall, Inc.  All rights reserved 20.2 Resources for the Job Seeker • Reduces the amount of time spent applying for a  position  • Job seekers can request a specific position in a  specific industry through a search engine • Intelligent agents – Designed by the job seeker to find positions that match their  requirements • Resume submission and storage • Employment networks – Vault.com – Wetfeet.com  2001 Prentice Hall, Inc.  All rights reserved 20.2 Resources for the Job Seeker The Monster.com home page. (Courtesy of Monster.com.)  2001 Prentice Hall, Inc.  All rights reserved 20.3 Online Opportunities for  Employers • Potentially large pool of applicants • Cost of posting • Maintaining human­to­human contact in addition  to online recruiting efforts • Increasing office diversity  • Enhancing the corporate culture  2001 Prentice Hall, Inc.  All rights reserved 20.3 Online Opportunities for  Employers FlipDog.com job search. (Courtesy of FlipDog.com)  2001 Prentice Hall, Inc.  All rights reserved 20.3.1 Posting Jobs Online • Requires careful planning • Fee­based postings – $100­$200 – Postings typically remain on the Web site for 30–60 days  – Be careful to post to sites that are most likely to be visited by  eligible candidates  • Consider the vast number of postings already on  the Web • Define what makes your position unique   2001 Prentice Hall, Inc.  All rights reserved 20.3.1 Posting Jobs Online • Online career sites – – – – – – – – Monster.com JobFind.com HotJobs.com CareerPath.com America’s Job Bank CareerWeb Jobs.com Career.com  2001 Prentice Hall, Inc.  All rights reserved 20.3.2 Problems with Recruiting on  the Web • Resume filtering software – Scans a pool of resumes for keywords that match the job  description – Increases the number of resumes that receive some attention – Might overlook someone with similar skills to those listed in  the job description   – Digital transmissions can also create problems as certain  software platforms are not always acceptable by the  recruiting software  – Confidentiality is an issue for job seekers  2001 Prentice Hall, Inc.  All rights reserved 20.3.3 Diversity in the Workplace • Corporate culture – Responsibilities, employees, schedules, deadlines and  projects that contribute to the working environment  • Enhances creativity and enthusiasm • Demographic­specific career sites – Blackvoices.com – Hirediversity.com – The Diversity Directory – BilingualJobs.com  2001 Prentice Hall, Inc.  All rights reserved 20.3.3 Diversity in the Workplace Career opportunities at BlackVoices. (Courtesy of BlackVoices.com.)  2001 Prentice Hall, Inc.  All rights reserved 20.3.4 Recruiting Services • • • • Match individuals to positions Time saving Making the best match possible Recruiting services and software – – – – – – – Advantage Hiring, Inc Recruitsoft.com Peoplescape.com SkillsVillage.com Hire.com MorganWorks.com Futurestep.com  2001 Prentice Hall, Inc.  All rights reserved 20.3.4 Recruiting Services Advantage Hiring, Inc.’s Net­Interview™ service. (Courtesy of Advantage Hiring, Inc.)  2001 Prentice Hall, Inc.  All rights reserved 20.3.5 Testing Potential Employees  Online • Decision making, problem solving and personality • Reduce the cost of in­house testing and to make  the interview process more effective   • eTest – Skills assessment – Tips for interviewing the candidate • Career placement exercises  2001 Prentice Hall, Inc.  All rights reserved 20.4.1 Comprehensive Career Sites • Comprehensive career sites – – – – – Monster.com JobsOnline.com HotJobs.com Jobtrak.com Headhunter.net – CruelWorld  2001 Prentice Hall, Inc.  All rights reserved 20.4.1 Comprehensive Career Sites Cruel World online career services. (Courtesy of Cruel World, Inc.)  2001 Prentice Hall, Inc.  All rights reserved 20.4.2 Technical Positions • Technical positions – – – – – – – Technical positions are among the most widely available  Limited job loyalty and high turnover rates  Dice.com JustComputerJobs.com HireAbility.com Bid4Geeks.com HotDispatch.com  2001 Prentice Hall, Inc.  All rights reserved 20.4.3 Contracting Online • Allows businesses to post positions for which they  want to hire outside resources, and individuals can  identify projects that best suit their interests,  schedules and skills on a project­by­project basis • Contracting sites – Guru.com – Monster.com’s Talent Market – eLance.com – FreeAgent – eWork Exchange – MBAFreeAgent.com  2001 Prentice Hall, Inc.  All rights reserved 20.4.3 Contracting Online eLance.com request for proposal (RFP) example. (Courtesy of eLance, Inc.)  2001 Prentice Hall, Inc.  All rights reserved 20.4.4 Executive Positions • • • • Extensive process Must exercise a higher level of caution Requires more specific criteria Executive sites – – – – SixFigureJobs Execunet.com Monster.com’s ChiefMonster Nationjob.com  2001 Prentice Hall, Inc.  All rights reserved 20.4.5 Students and Young  Professionals • Individuals still in school and seeking internships,  college graduates and young professionals • Review previous intern experiences • Matching positions to college or university major • Young professional Web sites – Experience.com – Internshipprograms.com – The Princeton Review – Campuscareercenter.com – Brassringcampus.com – Collegegrads.com  2001 Prentice Hall, Inc.  All rights reserved 20.4.6 Other Online Career Services • Resume design • Calculating relocation expenses • Calculating expected income – Salary.com • Career matching services – CareerPower.com • Interviewing techniques and training  2001 Prentice Hall, Inc.  All rights reserved  ...  2001 Prentice Hall, Inc.  All rights reserved 20.3.1 Posting Jobs? ?Online • Online? ?career? ?sites – – – – – – – – Monster.com JobFind.com HotJobs.com CareerPath.com America’s Job Bank CareerWeb Jobs.com Career. com  2001 Prentice Hall, Inc.  All rights reserved... Decision making, problem solving? ?and? ?personality • Reduce the cost of in­house testing? ?and? ?to make  the interview process more effective   • eTest – Skills assessment – Tips? ?for? ?interviewing the candidate • Career? ?placement exercises...  2001 Prentice Hall, Inc.  All rights reserved 20.3? ?Online? ?Opportunities? ?for? ? Employers • Potentially large pool of applicants • Cost of posting • Maintaining human­to­human contact in addition  to? ?online? ?recruiting efforts • Increasing office diversity