Lecture Management: Leading and collaborating in a competitive world - Chapter 18: Creating and leading change

Chapter 18 - Creating andleading change. After completing this unit, you should be able to: Discuss what it takes to be world class, describe how to manage and lead change successfully, describe strategies for creating a successful future.

Creating and Leading Change Chapter Eighteen Copyright © 2015 McGraw­Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw­Hill Education Learning Objectives LO Discuss what it takes to be world class LO Describe how to manage and lead change successfully LO Describe strategies for creating a successful future 18-2 Sustainable, Great Features Great companies – Have strong core values – Are driven by goals – Change continuously – Focus on beating themselves, not on beating the competition 18-3 The Tyranny of the Or Tyranny of the or – The belief that things must be either A or B and cannot be both; that only one goal and not another can be attained 18-4 The Genius of the And Genius of the and; organizational ambidexterity – Ability to achieve multiple objectives simultaneously Examples – Purpose beyond profit and pragmatic pursuit of profit – Relatively fixed core values and vigorous change and movement – Clear vision 18-5 and Organization Development Organization development (OD) – The system wide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organizational effectiveness 18-6 Reasons for Resistance to Change Figure 18.1 18-7 Motivating People to Change Figure 18.2 18-8 Force-field Analysis Force-field analysis – An approach to implementing the unfreezing/ moving/refreezing model by identifying the forces that prevent people from changing and those that will drive people toward change 18-9 Table 18.2 Methods for Managing Resistance to Change 18-10 Harmonizing Multiple Changes Total organization change – Introducing and sustaining multiple policies, practices, and procedures across multiple units and levels 18-11 Leading Change Figure 18.3 18-12 Sources of Complacency Figure 18.4 18-13 Vast Opportunity Figure 18.5 18-14 Learning Cycle: Explore, Discover, Act Figure 18.6 18-15 ... for Managing Resistance to Change 1 8-1 0 Harmonizing Multiple Changes Total organization change – Introducing and sustaining multiple policies, practices, and procedures across multiple units and. .. and processes that lead to organizational effectiveness 1 8-6 Reasons for Resistance to Change Figure 18.1 1 8-7 Motivating People to Change Figure 18.2 1 8-8 Force-field Analysis Force-field analysis... Tyranny of the or – The belief that things must be either A or B and cannot be both; that only one goal and not another can be attained 1 8-4 The Genius of the And Genius of the and; organizational