CREATORY business development intern trần ngô diễm quyên

Marketing Intern ABOUT ME Contact: 134/12/3 Nguyen Thi Thap Street, Binh Thuan Ward, District 7, Ho Chi Minh City +84 913 069 777 diemquyen2203@gmail.com Skills: Problem solving  I am an extrovert, energetic person and having a good sense to strike up a conversation with everyone in a cheerful way I have experience in customer services, event management, selling products and teaching English Moreover, it seems to me that challenging myself in different working environment can give me experiences, have deeper understanding about myself – who I want to be in the future and also way to broaden my network A third-year which currently majoring in Business Administration at Greenwich University, I hope that t that CREATORY will give me an opportunity to make my effort becoming a part of your company 2017 – Present University of Greenwich Vietnam Bachelor of Business Administration, Class of 2020 ACHIEVEMENTS o o Communication  Teamwork  Adaptability  EDUCATION o o o The best student of Summer 2018 Semester (FPT Greenwich International Bachelor Program) Top student of Spring 2018 Semester (FPT Greenwich International Bachelor Program) The best student of the subject: Statistics for Management, Organizational Behavior and Business Law of Fall 2018 Semester (FPT Greenwich International Bachelor Program) Third prize of city-level good geography student in 2014 Top student of Fall 2019 Semester (FPT Greenwich International Bachelor Program) EXPERIENCE Detail-oriented April to Present 2019 – SQUARE GROUP – LUNE PRODUCTION   TICKETING AGENT OF FRONT OFFICE DEPARTMENT  5-month worked as a seller at Saigon Opera House who introduce and sell tickets, merchandise for walk-in guest  Provide accurate information and helpful recommendations for customers  Record customer comments, complains, general feedback and ask line manager for the immediate solutions or feedbacks  Prepare, setup and ensure all the POSM are available and in correct demonstration positions  Clearly understand and automatically update the Front Office properties and necessary stocks Creativity  Time management  Flexibility  May to August 2019 – ANH MY AU ENGLISH CENTER        ENGLISH TEACHER 3-month worked as an English teacher for kids from to 12 Prepared games and video for student which linked to the lesson Motivated them to join the classroom activities Checked attendance and sent feedback for their parents Gave homework, extra tasks for students and checked it frequently Took care of the whole class and solve all problems of students August to November 2018 – CALL CENTER OF POPEYES AT MOBIGLOBAL DEPARTMENT     SWITCHBOARD CONSULTANT 3-month worked as an operator who followed up all the customer needs Improved customer care and quickly problem-solving skills over the phone Learned by heart all the monthly changes in the menu of restaurant  Guided the customers to order in the website March to June 2018 – SUBWAY AT RMIT UNIVERSITY  SANDWICH ARTIST      4-month worked as a customer service at the international university Communicated with foreign customers who came from many different countries More flexible in changing work environment between stores in Subway system Managed the purchasing money of orders Support customers in payment and invoice Contributed to sales revenue by upselling and consulting products for customers October 2017 to February 2018 – IFB AGRO MARINE REPRESENTATIVE OFFICE        RECEPTIONIST & ACCOUNTANT POSITION 5-month internship as a receptionist and accountant position Did daily market-researched by contacting with seafood agents Managed the monthly expenses at the office and report it to the oversea headquarters Helped the Indian bosses to work with Vietnamese clients Prepared and set up for all the office’s meetings Communicated and guided the new clients who first came to the office ACTIVITIES o o o o o o Joining the Art Club of University of Greenwich as a vocal position Performed at many kinds of event (Student honor ceremonies, graduation ceremonies, Art-talk show, women’s day show…) Leader of four team buildings in Greenwich University Helping the new students to adapt to a new learning environment Worked as a member of the organizers of the art club events Assisting members in areas such as ticket money management, advertising, location bookings… Worked as agency of Hong Kong Trade development council Expo 2018 Joined to the seafood exhibitor 2018 Participated in the Amazing Run, Elympic, Pool party, summer party… which celebrated by Greenwich University ... SUBWAY AT RMIT UNIVERSITY  SANDWICH ARTIST      4-month worked as a customer service at the international university Communicated with foreign customers who came from many different countries... IFB AGRO MARINE REPRESENTATIVE OFFICE        RECEPTIONIST & ACCOUNTANT POSITION 5-month internship as a receptionist and accountant position Did daily market-researched by contacting with... as ticket money management, advertising, location bookings… Worked as agency of Hong Kong Trade development council Expo 2018 Joined to the seafood exhibitor 2018 Participated in the Amazing Run,