HP4 key to end of unit test 11

KEY TO END-OF-UNIT TEST 11 a a c b b c a c d 10 c 11 b 16 a 21 a 26 d 31 c 36 a 12 c 17 d 22 d 27 c 32 c 37 a 13 c 18 b 23 b 28 b 33 d 38 d 14 a 19 d 24 a 29 c 34 a 39 d 15 c 20 b 25 b 30 b 35 c 40 b 10 A C D (of) German managers US negotiators tactics exploratory phases protocol counterpart negotiations C F J H I D G A E 10 B Writing Van, The situation sounds terrible We had a similar situation in my company once I don’t think that you and your colleagues should try to deal with Tam yourselves That could lead to trouble Could you go and see a manager above Mr Que and tell him/her about the problem? If you don’t want to talk about Tam directly, you could suggest some regular performance review of employees’ work The company will find out sooner or later that Tam is not productive and is causing trouble 10 B A B A D his computer 2001 Download anything A & T computers Friendly and helpful AUDIOSCRIPTS FOR END-OF-UNIT TEST 10 • Part • [Questions, and are based on the following recorded message:] • [Thank you for calling Alpha Airlines All our customer representatives are busy with other callers at this moment Your call will be answered in the order in which it was received Please hang on, as your call is important to us And thank you for calling Alpha, the first word in air travel.] • [Questions to are based on the following recording:] [Attention, riders Do not pull down the safety bar The safety bar will engage automatically before the ride begins To avoid injuries, not attempt to stand up or put your arms outside of the roller coaster car In case of an emergency, not leave the car Stay seated, and park personnel will assist you At the end of the ride, not attempt to leave your seat until the roller coaster car has come to a complete stop and the safety bar has been automatically disengaged.] • Part M: I really need to get a new computer W: Why? What's the problem? M: Well, I've had this computer since 2001 It's so slow to download anything, it drives me crazy And it often freezes completely, and then I have to restart it I really need a faster computer, so I can work more efficiently W: Why don't you go to A & T Computers? I've used them for years They use quality components, and they really know how to set up systems properly I've always found their technicians friendly and helpful