CONTENTS FOREWORD CHAPTER A LIFE IN PROGRESS THE MEANINGS OF SUCCESS AND FULFILLMENT What does success look like? The diversity of fulfillment A success pinboard Star traits of a thriving person More or less successful Setting your scale of achievement Know your own mind The success that works for you A lifelong journey Success as a continuous process Navigation skills Finding your success path Clarifying your aims Determining your objectives Work-life balance How to sort out your priorities A working life Managing career ups and downs Peer pressure Does the support of others matter? Achieving equilibrium A broader spectrum The challenges of gender Different role expectations at home and work Small steps Staying focused on progress Sustaining clarity Keeping your focus Maintaining your routine Pay attention to what you need Learning from mistakes Keeping things in perspective CHAPTER STARTING WITH YOU POSITIVE PSYCHOLOGY AND THE POWER OF BELIEFS Fulfillment in the round The whole-life picture Positive habits Ways of thinking and being True and actual selves The importance of looking within Emotional intelligence Thinking with your feelings The sideways mirror Seeing yourself as others see you Delve deep Understanding the inner you The power of grit Developing resilience At ease with your mind Mindfulness, meditation, clarity, and confidence Finding your passion Engagement, purpose, and meaning When disagreements arise The harmony of conflict Taking stock of your strengths Understanding your unique advantages Nature versus nurture Are people born to succeed? CHAPTER HONE YOUR ATTITUDE EXERCISE YOUR THINKING AND HARNESS YOUR SKILLS Beating negative thinking The power of optimism Learning to trust yourself Confidence-building techniques The value of leisure Staying refreshed and invigorated At ease with yourself The importance of a healthy body image Wild horses Dealing with your emotions The art of self-control Holding out against temptation The warp factor How stress can undermine success Managing stress Responding productively to pressure In the zone Making stress work for you The enemy within Combating self-defeating attitudes Imposter syndrome Accepting your own skills Want to win or scared to lose? When fear of failure is holding you back Coping with failure Changing your outlook The terrified winner Dealing with the fear of success CHAPTER BASIC SKILLS FOR SUCCESS AN EVERYDAY GUIDE TO EFFECTIVENESS A reed in the wind The art of flexibility Make your own luck The art of opportunity Taking it in stride The art of acceptance When times get tough Coping skills Time management Priming yourself for success Dealing with deadlines How to focus on the challenge Standing your ground Learning to say “no” Decision time Balancing your choices Active planning Developing and refining your strategies Taking the stage Public speaking skills Making a pitch The art of selling Safeguarding your team How to protect your project Taking charge Management and leadership Making memories Maximizing your mental resources Critical thinking The power of skepticism Knowing your blind spots How to keep a rational perspective CHAPTER IN YOUR SIGHTS GOAL SETTING AND GOAL GETTING Master of your fate Keeping yourself motivated Thinking like a winner Ten beliefs to motivate you Beating procrastination Using your time and resources well The perils of perfectionism When it’s wrong to be right Seeing your way Visualization techniques Catching a mood The power of emotional contagion Finding flow A state of engaged focus Personal cost control When to hold on, when to let go Your evolving network Maintaining a variety of relationships Building your social capital Give yourself an edge Creative responses Finding inventive alternatives Learning from failures How to keep an open mind Avoiding burnout Sustaining your progress over time Free time Optimizing your leisure time to nurture success CHAPTER SUCCESS A WHOLE-LIFE PROCESS Building Resilience Fortifying your inner reserves Lifelong learning The path of development Feedback Sharing ideas and hearing opinions Listening skills How to tune into what you hear Mentors and guides The value of mutual support Credibility Talking the talk and walking the walk Respect Get others to recognize your worth The psychology of wealth How you relate to money? Good friends The value of supportive relationships Successful in love? Making romance work for you Creating a balance Work, home, and a whole self Success for life How well-being helps us Sources and bibliography Copyright FOREWORD larity is essential to create success and achieve goals that are important to us For over 30 years, I have worked with managers, executives, and students to assist them in applying research-based practices to help them achieve their goals—both personal and professional During this time, I have noticed a specific pattern: most of us can clearly describe what we don’t like about our lives, work, and relationships, with the belief that if only we could this or change that, we would be successful However, when asked to describe what we want for ourselves, the picture we conjure up tends to be blurry, for example: make more money, travel, be promoted at work, have a loving relationship, or start our own business C In a digital age, the pervasiveness of social media and the frequency with which we “see” others succeed can make it more challenging to find clarity on what success means to each of us With a continuous stream of images that show how other people seem to be succeeding, our lives, activities, vacations, relationships, and physical appearance can appear to be “less than” in comparison If we are not yet clear about what we want to achieve, the images we see around us will only obscure our vision The ideas, tools, and approaches in the following pages summarize the research on success and achievement Each chapter is designed to help bring your thinking into focus, enabling you to develop detailed and specific plans This in turn will allow you to sustain your momentum, even in the face of tendencies to procrastinate, negative judgments from others about whether what you are doing is “right for you,” a fear of failure, and concerns about what you may need to leave behind as you reach for whatever it is that you wish to achieve The material in this eBook is based on the psychological research and applied practices of positive psychology, which emphasizes the importance of building hope, resilience, and optimism Chapter one explores the many ways of finding out what success means to each of us, while chapter two explains how you can harness the positive power of your beliefs to achieve success and fulfillment Chapter three looks at the benefits of focusing on your strengths, and challenging self-limiting thoughts —such as, “I can’t that; I tried it before and it didn’t work.” To succeed and achieve, action is needed, and chapter four offers some essential, practical techniques for improving your effectiveness As you move toward achieving your goals, chapter five discusses topics such as creative problemsolving, effective networking, and the psychology of influencing others In the last chapter, the eBook looks at how nurturing our well-being and personal relationships is a vital element that contributes to our overall success in life You may find it useful to revisit these chapters as you refine your goals, new opportunities emerge, and your life circumstances change—when this happens, you can return with a fresh perspective Your definition of success will evolve over time, and new goals will emerge and refocus your attention This is a natural part of our development and growth Your picture of what success looks like is unique Honor this, and know that comparing yourself with others isn’t helpful It’s the journey of learning how to succeed and the process of continuing to reach for what you want that makes all the difference Success is about making proactive and purposeful decisions each day about what is important to you, and creating goals that are linked to what you value and dream of achieving This eBook will help you discover exactly what success means to you, and how to go about achieving it Deborah A Olson, PhD situation Well-being is not just a matter of luck: it can also, to some extent, be an attitude If we can find ways to be open, friendly, giving, optimistic, and calm, we may tap into a mood that makes success more achievable uccess, according to one convincing perspective on the subject, is not a finishing line we cross, but a way of living We cannot usefully separate success from the rest of our lives, as it connects in complex ways with our happiness, our self-image, and the people we care about In fact, it’s healthy to treat success as a process, so that we’re not so much reaching a pinnacle as walking a path When working on our ambitions, it’s good to think of our lives as a whole Focusing on our wellbeing, as well as on our individual goals, can enlarge us as individuals and make success both more meaningful to us and more reachable S Which comes first? Successes make us happy, we might think, but the research suggests that in fact happiness tends to precede success In one study, American psychologists Julia K Boehm and Sonja Lyubomirsky found that people who regularly experienced positive emotions—the “P” in positive psychology’s PERMA scheme of well-being—were more likely to well in life These emotions didn’t have to be dramatic: in fact, the best predictor of happiness was low-level but regular experiences of positive feeling For these people, happiness, either by nature or by cultivated mental practice, was a habit The result? They met with more success People assessed as happy were found to be more likely to earn bigger salaries a few years after the assessement Their careers were demonstrated to be measurably more successful, as the following indicators suggest: If interviewed, they were more likely to get a callback They were less likely to lose their jobs or become unemployed If they did find themselves out of work, they were more likely to find another job Their colleagues were more supportive toward them The reason for their success was, basically, that happiness made these people engage in successattracting behaviors They had more energy and were friendlier They cooperated better with others and were less confrontational Their problem-solving was more creative, and they set themselves higher goals, persisted longer, and were more optimistic Happiness naturally inclines us to behave in ways that make other people more willing to work with us and that improve our own performance Taking care of well-being is, in fact, one of the soundest investments for your future that you’re likely to be able to make STEPS TO WELL-BEING According to American psychologists Lisa Mainiero and Sherry Sullivan, as we develop we go through specific stages How we handle each stage impacts our well-being and what we deem to be important Challenge—the key factor at the beginning of our career Balance—our priority in midlife Authenticity—the driving force in our late career Lifelong well-being What’s the basis for long-term well-being? It’s partly what American psychologists Sonja Lyubomirsky and Kennon M Sheldon call our “chronic happiness” capacity This is created by a mix of factors: Our genetically determined setpoint, which may be relatively happy or relatively sad Our life circumstances The activities we engage in While we may not be able to much about our genes, the pursuit of success is very much about changing our circumstances and activities for the better As we this, it’s wise to remember that well-being is a lifelong project When planning our success, we can help ourselves by building the resources that we anticipate may satisfy our future needs You can’t anticipate everything, of course, but if you treat success as a lifelong process, you can look beyond narrow forms of achievement and truly experience a successful and fulfilling life WHY HAPPIER PEOPLE ARE MORE EFFECTIVE American psychologists Julia K Boehm and Sonja Lyubomirsky, in an article entitled “The Promise of Sustainable Happiness,” have summarized some of the reasons why happy people tend to be more effective in pursuit of their goals Below are four chains of cause and effect based on these findings, showing how happiness tends to lead to enhanced effectiveness Unhappy people, conversely, follow negative chains, leading to diminished effectiveness SOURCES AND BIBLIOGRAPHY Web links accessed 12–31 Aug 2016 HBR = Harvard Business Review CHAPTER WHAT DOES SUCCESS LOOK LIKE? H Kimsey-House, K Kimsey-House, P Sandahl, and L Whitworth, Co-Active Coaching, 3rd ed., Boston, Nicholas Brealey Publishing, 2011, http://www.coactive.com MORE OR LESS SUCCESSFUL E Diener and M Seligman, “Beyond Money,” Psychological Science in the Public Interest 5, no (2004), 1–31; P Chen, P C Ellsworth, and N Schwarz, “Finding a Fit or Developing It,” Personality and Social Psychology Bulletin 41, no 10 (2015), 1411–1424; D De Clercq, B Honig, and B Martin, “The roles of learning orientation and passion for work in the formation of entrepreneurial intention,” International Small Business Journal 31, no (Sep 2013), 652–676 KNOW YOUR OWN MIND B George, P Sims, A N McLean, and D Mayer, “Discovering Your Authentic Leadership,” HBR (Feb 2007), 129–138; K Cherry, “The Big Five Personality Traits,” Verywell.com, updated 10 Jan 2016; D McClelland, Human Motivation, Cambridge, Cambridge University Press, 1987 A LIFELONG JOURNEY R St John, “8 Secrets of Success,” TED Talk, Feb 2005; E Andersen, “Learning to Learn,” HBR (Mar 2016), 98–101; K P Cross, “Not can, but will college teaching be improved?,” New Directions for Higher Education 17 (Mar 1977), 1–15 NAVIGATION SKILLS F Cury, A J Elliot, D Da Fonseca, and A C Moller, “The Social–Cognitive Model of Achievement Motivation and the × Achievement Goal Framework,” Journal of Personality and Social Psychology 90, no (2006), 666–679; S DeRue and K M Workman, “Driving Leadership Development with Positivity,” Center for Positive Organizations; B Johnson, “The Goal-Setting Process Warren Buffett Uses To Say ‘No’ And Achieve More,” GoalsOnTrack.com, 10 Feb 2016 I WILL NOT FOLLOW WHERE THE PATH MAY LEAD, BUT I WILL GO WHERE THERE IS NO PATH, AND I WILL LEAVE A TRAIL M Strode, “Wind-Wafted Wild Flowers.” CLARIFYING YOUR AIMS F Nickols, “The Goals Grid,” 2003, http://www.nickols.us; C Dweck, “The power of believing that you can improve,” TED Talk, Nov 2014 WORK-LIFE BALANCE B Tracy, Eat that frog! London, Hodder & Stoughton, 2016; “How many people have mental health problems?,” Mind, http://www.mind.org.uk; “Work-life balance,” Mental Health Foundation, https://www.mentalhealth.org.uk; S Friedman, Total Leadership, Boston, Harvard Business Review Press, 2014; “Kenexa Research Institute Finds That When It Comes To Work/Life Balance, Men and Women Are Not Created Equal,” 25 Jul 2007 A WORKING LIFE A Brown, J Bimrose, S-A Barnes, S Kirpal, T Grønning, and M Dæhlen, “Changing patterns of working, learning and career development across Europe,” Brussels: Education, Audiovisual & Culture Executive Agency, 2010; W Johnson, “Disrupt Yourself,” HBR (Jul–Aug 2012), 147–150; A Brown, J Bimrose, S-A Barnes, and D Hughes, “The role of career adaptabilities for mid-career changers,” Journal of Vocational Behavior 80 (2012), 754–761; E L Goldberg, “The Changing Tides of Careers,” People & Strategy 35, no (2012), 52–58; C Copeland, “Employee Tenure Trends, 1983–2014,” Employee Benefit Research Institute’s Notes 36, no (Feb 2015) PEER PRESSURE P Reuell, “Positive Peer Pressure More Effective Than Cash Incentives, Study Finds,” UC San Diego News Center, 11 Jun 2013; A Mueller, “Goal keepers: The power of positive peer pressure,” St Louis Business Journal, 12 Sep 2014; T L Webb and P Sheeran, “Integrating concepts from goal theories to understand the achievement of personal goals,” European Journal of Social Psychology 35 (2005), 69–96; “Why Peer Pressure Doesn’t Add Up To Retirement Savings,” NPR, 31 Jul 2015; S Bharatam, “Three ways to overcome peer pressure and excel in business world,” Business Daily Africa, 11 May 2015 ACHIEVING EQUILIBRIUM L Nash and H Stevenson, “Success That Lasts,” HBR (Feb 2004), 102–109; W Wood and D T Neal, “A New Look at Habits and the Habit-Goal Interface,” Psychological Review 114, no (Oct 2007), 843–863; B Verplanken and S Faes, “Good intentions, bad habits, and effects of forming implementation intentions on healthy eating,” European Journal of Social Psychology 29, no 5–6 (Aug–Sep 1999), 591–604 THE CHALLENGES OF GENDER M McMahon, M Watson, and J Bimrose, “Career adaptability,” Journal of Vocational Behavior 80 (2012), 762–768; “Language Myth #6: Women Talk Too Much,” PBS, http://www.pbs.org/speak/speech/prejudice/women/; W D A Fernando and L Cohen, “Exploring the interplay between gender, organizational context and career,” Career Development International 16, no (2011), 553–571 SMALL STEPS T Amabile and S Kramer, “The Power of Small Wins,” HBR 89, no (May 2011), 70–80; T Amabile and S Kramer, “Do Happier People Work Harder?,” The New York Times, Sep 2011; “Research & Articles,” Teresa Amabile, http://progressprinciple.com/research SUSTAINING CLARITY C Johnson, “Four Tips for How to Become More Consistent,” http://www.chalenejohnson.com; A Wrzesniewski and B Schwartz, “The Secret of Effective Motivation,” The New York Times, Jul 2014 MAINTAINING YOUR ROUTINE R F Baumeister, E Bratslavsky, M Muraven, and D M Tice, “Ego Depletion: Is the Active Self a Limited Resource?,” Journal of Personality and Social Psychology 74, no (1998), 1252–1265; M Inzlicht and B J Schmeichel, “What Is Ego Depletion? Toward a Mechanistic Revision of the Resource Model of Self-Control,” Perspectives on Psychological Science 7, no (Sep 2012), 450–463; D McGinn, “Being More Productive,” HBR (May 2011), 83–87; A Salis, “The science of ‘hangry’,” The Conversation, 20 Jul 2015; “How Much Sleep Do We Really Need?,” National Sleep Foundation LEARNING FROM MISTAKES K Schulz, “On being wrong,” TED Talk, Mar 2011; S Lewis, “Embrace the near win,” TED Talk, Mar 2014; C Chabris and D Simons, The Invisible Gorilla, London, HarperCollins, 2010 CHAPTER FULFILLMENT IN THE ROUND M Seligman, Building the State of Wellbeing, South Australia, Government of South Australia, 2013; “The A in PERMA,” The Positive Psychology Foundation, Aug 2011, http://www.positivepsyc.com; R Waldinger, “What makes a good life?,” TED Talk, Jan 2016; A Adler, M L Kern, L E Waters, and M A White, “A multidimensional approach to measuring well-being in students,” The Journal of Positive Psychology 10, no (2015), 262–271; P O’Grady, “Achievement vs Accomplishment,” Psychology Today, 11 Nov 2012 POSITIVE HABITS T Bradberry, “Why You Should Spend Your Money on Experiences, Not Things,” http://www.talentsmart.com; M E P Seligman, T A Steen, N Park, and C Peterson, “Positive Psychology Progress,” American Psychologist 60, no (2005), 410–421; S Achor, “Positive Intelligence,” HBR (Jan–Feb 2012), 100–102 TRUE AND ACTUAL SELVES R Biswas-Diener, T B Kashdan, and G Minhas, “A dynamic approach to psychological strength development and intervention,” The Journal of Positive Psychology 6, no (2011), 106–118; D R Vago and D A Silbersweig, “Self-awareness, self-regulation, and self-transcendence (S-ART),” Frontiers in Human Neuroscience, 25 Oct 2012, http://journal.frontiersin.org EMOTIONAL INTELLIGENCE R Habib, “Emotional Intelligence,” TEDx Talk, Feb 2015; D Goleman, Emotional Intelligence, 10th anniversary ed., New York, Bantam, 2006 THE SIDEWAYS MIRROR H Armson, K Eva, E Holmboe, J Lockyer, E Loney, K Mann, and J Sargeant, “Factors influencing responsiveness to feedback,” Advances in Health Sciences Education 17, no (2012), 15–26; T Bradberry, “9 Habits of Profoundly Influential People” DELVE DEEP D Dunning and J Kruger, “Unskilled and Unaware of It,” Journal of Personality and Social Psychology 77, no (1999), 1121–1134; B Barker, J Dutton, E Heaphy, L M Roberts, G Spreitzer, and R Quinn, “How To Play To Your Strengths,” HBR (Jan 2005), 74–80 THE POWER OF GRIT C S Dweck and D S Yeager, “Mindsets That Promote Resilience,” Educational Psychologist 47, no (2012), 301–314; D Perkins-Gough, “The Significance of Grit,” Educational Leadership 71, no (2013), 14–20; T Bradberry, “8 Ways Smart People Use Failure to Their Advantage” IN ORDER TO SUCCEED, PEOPLE NEED A SENSE OF SELF-EFFICACY, TO STRUGGLE TOGETHER WITH RESILIENCE TO MEET THE INEVITABLE OBSTACLES AND INEQUITIES OF LIFE A Bandura, “Self-efficacy: Toward a unifying theory of behavioral change,” Psychological Review 84, no (1977), 191–215 AT EASE WITH YOUR MIND T Lomas, D Ridge, T Cartwright, and T Edginton, “Engagement with meditation as a positive health trajectory,” Psychology & Health 29, no (2014), 218–236; P J Davis, A O’Donovan, and C A Pepping, “The positive effects of mindfulness on self-esteem,” The Journal of Positive Psychology 8, no (2013), 376–386; J Hunter and D W McCormick, “Mindfulness in the Workplace,” paper presented at the Academy of Management Annual Meeting, Anaheim, 2008; L Wasmer Andrews, “Four Good Times of Day to Meditate (And One to Avoid),” Psychology Today, Mar 2012; T Bradberry, “5 Ways Mindfulness Will Turbocharge Your Career”; J Dixon, R McCorkle, P H Van Ness, and A Williams, “Determinants of Meditation Practice Inventory,” Alternative Therapies 17, no (Sep–Oct 2011), 16–23 FINDING YOUR PASSION D Pink, “The puzzle of motivation,” TED Talk, Aug 2009; S Dinsmore, “How to find work you love,” TED Talk, Sep 2015; J M Berg, J E Dutton, and A Wrzesniewski, “Managing Yourself,” HBR (Jun 2010), 114–117 WHEN DISAGREEMENTS ARISE M Heffernan, “Dare to disagree,” TED Talk, Aug 2012 TAKING STOCK OF YOUR STRENGTHS “What is character?,” Via Institute on Character,www.viacharacter.org; N Mayerson, “‘Characterizing the Workplace,’” Via Institute on Character, 2015, www.viacharacter.org; C Peterson and M Seligman, Character Strengths and Virtues, Oxford, New York, Oxford University Press, 2004; “The Via Survey,” Via Institute on Character, www.viacharacter.org; The Science of Character (8min “Cloud Film”) [online video], 2014, https://www.youtube.com; “The VIA classification of character strengths,” © Copyright 2004–2016, VIA Institute on Character All rights reserved Used with permission www.viacharacter.org NATURE VERSUS NURTURE D Bradley, “Why Gladwell’s 10,000-hour rule is wrong,” BBC, 14 Nov 2012, http://www.bbc.com; K Anders Ericsson, “Training history, deliberate practise and elite sports performance,” British Journal of Sports Medicine, 29 Oct 2014, http://bjsm.bmj.com; R Nuwer, “The 10,000 Hour Rule Is Not Real,” Smithsonian Magazine, 20 Aug 2014, http://www.smithsonianmag.com; J R Lim, “Is Musical Talent Rooted in Genes?,” Live Science, Aug 2014, http://www.livescience.com; K R Von Culin, E Tsukayama, and A L Duckworth, “Unpacking grit,” The Journal of Positive Psychology 9, no (2014), 306–312; M Seligman, Authentic Happiness, New York, Free Press, 2002 CHAPTER BEATING NEGATIVE THINKING D D Burns, Feeling Good, New York, Avon Books, HarperCollins, 1980 LEARNING TO TRUST YOURSELF I Joseph, “4 Ways to Build Self-Confidence and Boost Your Performance,” Huffington Post, Dec 2015, http://www.huffingtonpost.ca; A Cuddy, “Your body language shapes who you are,” TED Talk, Jun 2012 THE VALUE OF LEISURE A D Joudrey and J E Wallace, “Leisure as a coping resource,” Human Relations 62, no (2009), 195–217; M Wang and M C Sunny Wong, “Happiness and Leisure Across Countries,” Journal of Happiness Studies 15, no (2014), 85–118; R Hunicke, M LeBlanc, and R Zubek, “MDA: A Formal Approach to Game Design and Game Research,” paper presented at the Challenges in Games AI Workshop, Nineteenth National Conference of Artificial Intelligence, 2004; Aesthetics of Play – Redefining Genres in Gaming – Extra Credits [online video], 2012, https://www.youtube.com AT EASE WITH YOURSELF H Adam and A D Galinsky, “Enclothed cognition,” Journal of Experimental Social Psychology 48, no (2012), 918–925; T Shafir, “How Your Body Affects Your Happiness,” TEDx Talk, Nov 2013; K Hefferon, “The Body 2.0,” paper presented at Canadian Positive Psychology Conference, 2014 WILD HORSES L Deschene, “How to Deal with Uncomfortable Feelings & Create Positive Ones,” Tiny Buddha, http://tinybuddha.com; J T Cacioppo, J M Ernst, M H Burleson, M K McClintock, W B Malarkey, L C Hawkley, R B Kowalewski, A Paulsen, J A Hobson, K Hugdahl, D Spiegel, and G G Berntson, “Lonely traits and concomitant physiological processes,” International Journal of Psychophysiology 35, no 2–3 (2000), 143–154; M Tartakovsky, “How to Manage Emotions More Effectively,” Psych Central, Jul 2012, http://psychcentral.com; K Dahlgren, “Don’t Go Wasting Your Emotion,” Emotion on the Brain, 10 Oct 2012, https://sites.tufts.edu; A Bechara, “The role of emotion in decision-making,” Brain and Cognition 55 (2004), 30– 40 ONE CAN CHOOSE TO GO BACK TOWARD SAFETY OR FORWARD TOWARD GROWTH GROWTH MUST BE CHOSEN AGAIN AND AGAIN; FEAR MUST BE OVERCOME AGAIN AND AGAIN A Maslow, The Psychology of Science, London, Harper & Row, 1966 THE ART OF SELF-CONTROL A Duckworth and J J Gross, “Self-Control and Grit,” Current Directions in Psychological Science 23, no (2014), 319–325; J Urist, “What the Marshmallow Test Really Teaches About Self-Control,” The Atlantic, 24 Sep 2014, http://www.theatlantic.com; M Severns, “Reconsidering the Marshmallow Test,” Slate, 16 Oct 2012, http://www.slate.com; “The Marshmallow Study Revisited,” University of Rochester, 11 Oct 2012, http://www.rochester.edu; “Emotional Intelligence,” Mind Tools, https://www.mindtools.com THE WARP FACTOR Team of experts at American Psychological Association, “Stress in America: Paying With Our Health,” American Psychological Association, Feb 2015, https://www.apa.org; “Stressed Out By Work? You’re Not Alone,” Wharton, University of Pennsylvania, 30 Oct 2014, http://knowledge.wharton.upenn.edu MANAGING STRESS V I Lohr, C H Pearson-Mims, and G K Goodwin, “Interior plants may improve worker productivity and reduce stress in a windowless environment,” Journal of Environmental Horticulture 14, no (1996), 97–100; “Stress and wellbeing,” Australian Psychological Society, 2015, https://www.psychology.org.au; Team of experts at American Psychological Association, “Stress in America: Paying With Our Health,” American Psychological Association, Feb 2015, https://www.apa.org IN THE ZONE K McGonigal, “How to make stress your friend,” TED Talk, Sep 2013; A W Brooks, “Get Excited,” Journal of Experimental Psychology 143, no (2014), 1144–1158; L Bambrick, “The Yerkes-whatzy law of who now?,” Secret Geek, 17 May 2007, http://www.secretgeek.net; D Levitin, “How to stay calm when you know you’ll be stressed,” TEDGlobal, Sep 2015; D G Dutton and A P Aron, “Some evidence for heightened sexual attraction under conditions of high anxiety,” Journal of Personality and Social Psychology 30, no (Oct 1974), 510–517 THE ENEMY WITHIN L Babauta, “A Roadmap to Overcoming Insecurities,” Zen Habits, 14 Mar 2016, http://zenhabits.net IMPOSTOR SYNDROME K Bahn, “Women, Academe, and Imposter Syndrome,” Chronicle of Higher Education 60, no 30 (2014), A51–A51; J Nelson, “What’s behind the imposter syndrome,” Canadian Business 84, no 18 (2011), p.129; M Price, “‘Imposters’ Downshift Career Goals,” Science Magazine, Sep 2013, http://www.sciencemag.org WANT TO WIN OR SCARED TO LOSE? J Morgan and D Sisak, “Aspiring to succeed,” Journal of Business Venturing 31 (2016), 1–21; T A Pychyl, “Fear of Failure,” Psychology Today, 13 Feb 2009; G Cacciotti, J C Hayton, J R Mitchell, and A Giazitzoglu, “A reconceptualization of fear of failure in entrepreneurship,” Journal of Business Venturing 31 (2016), 302–325 COPING WITH FAILURE A Ledgerwood, “Getting stuck in the negatives (and how to get unstuck),” TEDx Talk, Jun 2013; B Brown, “The power of vulnerability,” TED Talk, Dec 2010; B Brown, “Listening to shame,” TED Talk, Mar 2012; C Cadwalladr, “Brené Brown: ‘People will find a million reasons to tear your work down,’” The Guardian, 22 Nov 2015 THE TERRIFIED WINNER J Wooden, “The difference between winning and succeeding,” TED Talk, Mar 2009; D R DeeterSchmelz and R P Ramsey, “Fear of Success in Salespeople,” paper presented at American Marketing Association, 2001, 248–255; S Babbel, “Fear of Success,” Psychology Today, Jan 2011 CHAPTER A REED IN THE WIND “Adaptability and Flexibility,” University of Bradford, http://www.bradford.ac.uk; C Bergland, “New Paradigm of Thought Demystifies Cognitive Flexibility,” Psychology Today, Sep 2015; S Beilock, “Want to Successfully Manage Your Emotions? Be Flexible,” Psychology Today, Nov 2011 MAKE YOUR OWN LUCK “Be Happy: How to Make Your Own Luck,” Women’s Health, 28 Mar 2014; R Wiseman, “The Luck Factor,” Skeptical Inquirer 27, no (2003); C N Lazarus, “Four Simple Ways to Increase Your Psychological Flexibility,” Psychology Today, 20 Mar 2014; H Sohn and E Lee, Integrated Korean: Advanced Intermediate 2, University of Hawai‘i Press, Honolulu, 2003, p.22; R Smith, “It Takes Patience to Know Bad Luck From Good Luck,” Psychology Today, 19 Mar 2015; D Collinson, “Go Luck Yourself!” Psychology Today, 27 Apr 2016 TAKING IT IN STRIDE L Babauta, “Why We Struggle With Change,” Zen Habits, 19 Feb 2016, http://zenhabits.net; C McHugh, “The art of being yourself,” TEDx Talk, Feb 2013; K Hall, “Got a Problem? The Good News Is You Only Have Four Options,” Psychology Today, Feb 2012; K Hall, “Three Blocks to Radical Acceptance,” Psychology Today, 15 Dec 2013; S A Diamond, “Essential Secrets of Psychotherapy,” Psychology Today, 26 Jun 2008 WHEN TIMES GET TOUGH D A Olson, J Liu, and K S Shultz, “The Influence of Facebook Usage on Perceptions of Social Support, Personal Efficacy, and Life Satisfaction,” Journal of Organizational Psychology 12, no 3/4 (2012), 133–144; S Duică, R Balázsi, R Ciulei, and A Bivolaru, “The mediating role of coping strategies between achievement goals and competitive anxiety in elite sport,” Cognition, Brain, Behavior 18, no (2014), 109–124; “The Cost of Coping,” Psychology Today, Nov 1998; J C Weitlauf, R E Smith, and D Cervone, “Generalization Effects of Coping-Skills Training,” Journal of Applied Psychology 85, no (2000), 625– 633; G A Bonanno, A Papa, K Lalande, M Westphal, and K Coifman, “The Importance of Being Flexible,” Psychological Science 15, no (2004), 482–487 TIME MANAGEMENT B J C Claessens, W van Eerde, C G Rutte, and R A Roe, “A review of the time management literature,” Personnel Review 36, no (2007), 255–276; L Evans, “The Exact Amount Of Time You Should Work Every Day,” Fast Company, 15 Sep 2014, http://www.fastcompany.com; H E Elsabahy, W F Sleem, and H G El Atroush, “Effect of Time Management Program on Job Satisfaction for Head Nurses,” Journal of Education and Practice 6, no 32 (2015), 36–44; “Easy timemanagement tips,” NHS, reviewed Jan 2016, http://www.nhs.uk UNTIL WE CAN MANAGE TIME, WE CAN MANAGE NOTHING ELSE P F Drucker, The Effective Executive, New York, HarperCollins, 2006 DEALING WITH DEADLINES R Rugulies, M H T Martin, A H Garde, R Persson, and K Albertsen, “Deadlines at Work and Sleep Quality,” American Journal of Industrial Medicine 55, (2012) 260–269; Y Tu and D Soman, “The Categorization of Time and Its Impact on Task Initiation,” Journal of Consumer Research 41, no (2014), 810–822; M Blake Hargrove, D L Nelson, and C L Cooper, “Generating eustress by challenging employees,” Organizational Dynamics 42, no (2013), 61–69 STANDING YOUR GROUND K Ching Hei, “Moves in Refusal,” China Media Research 5, no (2009), 31–44; C Freshman, “Don’t Just Say No,” Negotiation Journal 24, no (2008), 89–100; V M Patrick and H Hagtvedt, “How to say ‘no’,” International Journal of Research in Marketing 29, no (2012), 390–394 DECISION TIME B Kane “The Science of Analysis Paralysis,” Todoist, Jul 2015, https://blog.todoist.com; E Jones, “Analysis paralysis? tips for making better decisions,” The HR Specialist, Nov 2015; R Hertwig, and I Erev, “The description–experience gap in risky choice,” Trends in Cognitive Sciences 13, no 12 (2009), 517–523; “New Survey Reveals Extent, Impact of Information Overload on Workers,” Lexis Nexis, 20 Oct 2010, http://www.lexisnexis.com; C K Hsee, Y Yang, X Zheng, and H Wang, “Lay Rationalism,” Journal of Marketing Research 52, no (2015), 134–146 ACTIVE PLANNING W D Gray, C R Sims, W T Fu, and M J Schoelles, “The Soft Constraints Hypothesis,” Psychological Review 113, no (2006), 461–482; L R Weingart, “Impact of group goals, task component complexity, effort, and planning on group performance,” Journal of Applied Psychology 77, no (1992), 682–693; A C Montoya, D R Carter, J Martin, and L A DeChurch, “The Five Perils of Team Planning” in M D Mumford, and M Frese (eds.), The Psychology of Planning in Organizations, New York, London, Routledge, 2015 TAKING THE STAGE P Ni, “5 Tips to Reduce the Fear of Public Speaking,” Psychology Today, Nov 2013; B Richmond, “The Brain Takes Rejection Like Physical Pain,” Motherboard, 14 Oct 2013, http://motherboard.vice.com; B D Flaxington, “Overcoming Fear of Public Speaking,” Psychology Today, 16 Mar 2015; J Treasure, “How to speak so that people want to listen,” TED Talk, Jun 2014 MAKING A PITCH P Fripp, “Selling Yourself and Your Ideas to Senior Management,” Contract Management 50, no (2010), 12– 15; M Owen, “Three statistics that can make or break your sales pitch,” TheBusiness, DueDil, 20 Oct 2015; K D Elsbach, “How to Pitch a Brilliant Idea,” HBR 81, no (Sep 2003), 117–123 SAFEGUARDING YOUR TEAM O Zwikael, R Dutt Pathak, G Singh, and S Ahmed, “The moderating effect of risk on the relationship between planning and success,” International Journal of Project Management 32, no (2014), 435–441; K A Brown, N Lea Hyer, and R Ettenson, “The Question Every Project Team Should Answer,” MIT Sloan Management Review 55, no (2013), 49–57; D Dvir and A J Shenhar, “What Great Projects Have in Common,” MIT Sloan Management Review 52, no (2011), 19–21 TAKING CHARGE “The Tannenbaum-Schmidt Leadership Continuum,” Mind Tools, https://www.mindtools.com; A Lebedeva, “Five Essential Project Management Skills,” Information Management 49, no (2015), 28–33; P Ellis and J Abbott, “Leadership and management skills in health care,” British Journal of Cardiac Nursing 8, no (2013), 96–99 MAKING MEMORIES J S Nairne, M Vasconcelos, and J N S Pandeirada, “Adaptive Memory and Learning,” in N M Seel (ed.) Encyclopedia of the Sciences of Learning, New York, Springer, 2012, 118–121; J S Nairne and J N S Pandeirada, “Adaptive Memory: Remembering With a Stone-Age Brain,” Current Directions in Psychological Science 17, no (2008), 239–243; D Kahneman and J Riis, “Living, and Thinking about it” in N Baylis, F A Huppert, and B Keverne (eds.), The Science of Well-Being, Oxford, Oxford University Press, 2005, 285–301 CRITICAL THINKING J E Van Loon, and H L Lai, “Information Literacy Skills as a Critical Thinking Framework in the Undergraduate Engineering Curriculum,” Library Scholarly Publications, Paper 80, 1–8; D McRaney, “Survivorship Bias,” You Are Not So Smart, 23 May 2013, https://youarenotsosmart.com KNOWING YOUR BLIND SPOTS M Stange, M Grau, S Osazuwa, C Graydon, and M J Dixon, “Reinforcing Small Wins and Frustrating Near-Misses,” Journal of Gambling Studies (2016), 1–17, http://link.springer.com; V Denes-Raj and S Epstein, “Conflict Between Intuitive and Rational Processing,” Journal of Personality and Social Psychology 66, no (1994), 819–829 CHAPTER MASTER OF YOUR FATE “Locus of Control,” Changing Minds, http://changingminds.org; T W H Ng, K L Sorenson, and L T Eby, “Locus of control at work,” Journal of Organizational Behavior 27, no (2006), 1057–1087; D D Burns MD, Feeling Good, New York, HarperCollins, 1992 and 1999, p.125; A Van den Broeck, W Lens, H De Witte, and H Van Coillie, “Unraveling the importance of the quantity and the quality of workers’ motivation for well-being,” Journal of Vocational Behavior 82, no (2013), 69– 78; T Willner, I Gati, and Y Guan, “Career decision-making profiles and career decision-making difficulties,” Journal of Vocational Behavior 88 (2015), 143–153 THINKING LIKE A WINNER B Gaille, “17 Employee Motivation Statistics and Trends,” 10 Nov 2013, http://brandongaille.com; A Adkins, “Majority of U.S Employees Not Engaged Despite Gains in 2014,” Gallup, 28 Jan 2015, http://www.gallup.com BEATING PROCRASTINATION P Steel, “The Nature of Procrastination,” Psychological Bulletin 133, no (2007), 65–94; D Thompson, “The Procrastination Doom Loop—and How to Break It,” The Atlantic, 26 Aug 2014, http://www.theatlantic.com; E Jaffe, “Why Wait? The Science Behind Procrastination,” Observer 26, no (2013); A L Wichman, P Briñol, R E Petty, D D Rucker, Z L Tormala, and G Weary, “Doubting one’s doubt,” Journal of Experimental Social Psychology 46, no (2010), 350–355; “10 Foolproof Tips for Overcoming Procrastination,” PsyBlog, 31 Mar 2014, http://www.spring.org.uk; “How to Avoid Procrastination,” PsyBlog, 29 Jan 2009, http://www.spring.org.uk; M E Beutel, E M Klein, S Aufenanger, E Brähler, M Dreier, K W Müller, O Ouiring, L Reinecke, G Schmutzer, B Stark, and K Wölfling, “Procrastination, Distress and Life Satisfaction across the Age Range,” PLoS ONE 11, no (2016) THE PERILS OF PERFECTIONISM X Gong, K L Fletcher, and J H Bolin, “Dimensions of Perfectionism Mediate the Relationship Between Parenting Styles and Coping,” Journal of Counseling & Development 93, no (2015), 259–268; P Gaudreau, “Self-assessment of the four subtypes of perfectionism in the × model of perfectionism,” Personality and Individual Differences 84 (2015), 52–62 SEEING YOUR WAY D DiSalvo, “Visualize Success if You Want to Fail,” Forbes, Jun 2011, http://www.forbes.com; M A Conway, K Meares, and S Standart, “Images and goals,” Memory 12, no (2004), 525–531; C K Y Chan and L D Cameron, “Promoting physical activity with goal-oriented mental imagery,” Journal of Behavioral Medicine 35, no (2011), 347–363; S E Taylor, L B Pham, I D Rivkin, and D A Armor, “Harnessing the Imagination,” American Psychologist 53, no (1998), 429–439 CATCHING A MOOD J Du, X Fan, and T Feng, “Multiple emotional contagions in service encounters,” Journal of the Academy of Marketing Sciences 39, no (2011), 449–466; B M Staw, R I Sutton, and L H Pelled, “Employee Positive Emotion and Favorable Outcomes at the Workplace,” Organization Science 5, no (1994), 51–71; C A Bartel and R Saavedra, “The Collective Construction of Work Group Moods,” Administrative Science Quarterly, 45, no (2000), 197–231 FINDING FLOW S Moss, “The dualistic model of passion,” http://www.sicotests.com; V T Ho, S Wong, and C Hoon Lee, “A Tale of Passion,” Journal of Management Studies 48, no (2011), 26–47; W Davies, “Some Thoughts And Questions On Csikszentmihalyi’s Flow,” Science 2.0, 26 Sep 2010, http://www.science20.com; P Dubreuil, J Forest, and F Courcy, “From strengths use to work performance,” The Journal of Positive Psychology 9, no (2014), 335–349 ENJOYMENT APPEARS AT THE BOUNDARY BETWEEN BOREDOM AND ANXIETY, WHEN THE CHALLENGES ARE JUST BALANCED WITH THE PERSON’S CAPACITY TO ACT M Csikszentmihalyi, Flow, Harper Perennial, New York, 1990 PERSONAL COST CONTROL S McNerney, “Rethinking the Endowment Effect,” Big Think, http://bigthink.com; A J Elliot and K M Sheldon, “Avoidance Achievement Motivation,” Journal of Personality and Social Psychology 73, no (1997), 171–185 YOUR EVOLVING NETWORK R Yong Joo Chua, P Ingram, and M W Morris, “From the head and the heart,” Academy of Management Journal 51, no (2008), 436–452; R Hoffman and B Casnocha, “The science of networking,” The Guardian, 13 Apr 2012; G Soda, A Usai, and A Zaheer, “Network Memory,” Academy of Management Journal 47, no (2004), 893–906; M Simmons, “The Surprising Science Behind How Super Connectors Scale Their Networks,” Forbes, Sep 2013, http://www.forbes.com; S Vozza, “The Science Behind Successful Networking,” Fast Company, Oct 2015, http://www.fastcompany.com BUILDING YOUR SOCIAL CAPITAL M K Smith, “Social Capital,” The encylopaedia of informal education, 2000–2009, http://infed.org/mobi/social-capital; M K Smith, “Robert Putnam,” The encyclopaedia of informal education, 2001, 2007, www.infed.org/thinkers/putnam.htm; The World Bank, “The Initiative on Defining, Monitoring and Measuring Social Capital,” Social Capital Initiative Working Paper No 2, 1998, p.5; M K Smith, “Social capital,” The encyclopaedia of informal education, 2000–2009, http://infed.org/mobi/social-capital; S E Seibert and M L Kraimer, “A social capital theory of career success,” Academy of Management Journal 44, no (2001), 291–237 CREATIVE RESPONSES C J Neumann, “Fostering creativity,” EMBO Reports 8, no (2007), 202–206; E Hulme, B Thomas, and H DeLaRosby, “Developing Creativity Ecosystems,” About Campus 19, no (2014), 14–23; S Hebron, “John Keats and ‘negative capability’,” British Library, http://www.bl.uk; E Grossman, “Why Science Needs People Who Cry,” TEDx Talk, Jan 2016; A Massey, “Developing creativity for the world of work,” Art, Design & Communication in Higher Education 4, no (2005), 17–30; A VanGundy, 101 Activities for Teaching Creativity and Problem Solving, San Francisco, Pfeiffer, 2005, p.325 LEARNING FROM FAILURES J P Eggers and L Song, “Dealing with failure,” Academy of Management Journal 58, no (2015), 1785–1803; C Argyris, “Teaching Smart People How to Learn,” HBR (May–June 1991), 99–109 AVOIDING BURNOUT S L Parker, N L Jimmieson, and C E Amiot, “Self-determination as a moderator of demands and control,” Journal of Vocational Behavior 76, no (2010), 52–67 FREE TIME A Spiers and G J Walker, “The Effects of Ethnicity and Leisure Satisfaction on Happiness, Peacefulness, and Quality of Life,” Leisure Sciences 31, no (2008), 84–89; G M Schwartz and J Campagna, “New meaning for the emotional state of the elderly, from a leisure standpoint,” Leisure Studies 27, no (2008), 207–211; W Wang, C Kao, T Huan, and C Wu, “Free Time Management Contributes to Better Quality of Life,” Journal of Happiness Studies 12, no (2011), 561–573; M G Ragheb and J G Beard, “Measuring Leisure Attitude,” Journal of Leisure Research 14, no (1982), 155–167; L Grodzki, Building Your Ideal Private Practice, New York, W W Norton & Company, 2000 CHAPTER BUILDING RESILIENCE M M Tugade and B L Fredrickson, “Regulation of positive emotions,” Journal of Happiness Studies 8, no (2007), 311–333; R A Cummins and M Wooden, “Personal Resilience in Times of Crisis,” Journal of Happiness Studies 15, no (2014), 223–235; Debunking the most dangerous self help myths [online video], 2015, https://www.youtube.com; J V Wood, W Q E Perunovic, and J W Lee, “Positive Self-Statements,” Psychological Science 20, no (2009), 860–866 LIFELONG LEARNING H Knipprath and K De Rick, “How Social and Human Capital Predict Participation in Lifelong Learning,” Adult Education Quarterly 65, no (2015), 50–66; K Steffens, “Competences, Learning Theories and MOOCs,” European Journal of Education 50, no (2015), 41–59; “Contemporary theories of learning,” National College for Teaching & Leadership, https://www.nationalcollege.org.uk DESIRE IS THE KEY TO MOTIVATION, BUT IT’S THE DETERMINATION AND COMMITMENT TO AN UNRELENTING PURSUIT OF YOUR GOAL—A COMMITMENT TO EXCELLENCE—THAT WILL ENABLE YOU TO ATTAIN THE SUCCESS YOU SEEK With thanks to Mario Andretti, and his publicist Patty Reid, for permission to use this quote FEEDBACK L Li, X Liu, and A L Steckelberg, “Assessor or assessee,” British Journal of Educational Technology 41, no (2010), 525–536; P L Harms, and D B Roebuck, “Teaching the art and craft of giving and receiving feedback,” Business Communication Quarterly 73, no (2010), 413–431 LISTENING SKILLS G D Bodie, D Worthington, M Imhof, and L O Cooper, “What Would a Unified Field of Listening Look Like?,” International Journal of Listening 22, no (2008), 103–122 MENTORS AND GUIDES D A Olson and J Jackson, “Expanding Leadership Diversity Through Formal Mentoring Programs,” Journal of Leadership Studies 3, no (2009), 47–60; W Gentry, S Stawiski, G Eckert, and M Ruderman, “Crafting Your Career,” Center for Creative Leadership (2013), www.ccl.org CREDIBILITY S Chaiken and D Maheswaran, “Heuristic Processing Can Bias Systematic Processing,” Journal of Personality and Social Psychology 66, no (1994), 460–473; W P Bottom, K Gibson, S E Daniels, and J K Murnighan, “When Talk Is Not Cheap,” Organization Science 13, no (2002), 497–513; T Simons, “Behavioral Integrity,” Organization Science 13, no (2002), 18–35 RESPECT L Uziel, “Look at Me, I’m Happy and Creative,” Personality and Social Psychology Bulletin 36, no 12 (2010), 1591– 1602; D Graeber, Debt: The First 5,000 Years, New York, Melville House, 2011, p.110 THE PSYCHOLOGY OF WEALTH K T Yamauchi and D I Templer, “The Development of a Money Attitude Scale,” Journal of Personality Assessment 46, no (1982) 522–528; T Li-Ping Tang, “The Development of a Short Money Ethic Scale,” Personality and Individual Differences 19, no (1995), 809–816 GOOD FRIENDS B J Gillespie, J Lever, D Frederick, and T Royce, “Close adult friendships, gender, and the life cycle,” Journal of Social and Personal Relationships 32, no (2014), 709–736; B Fehr, “Intimacy Expectations in Same-Sex Friendships,” Journal of Personality and Social Psychology 86, no (2004), 265–284 SUCCESSFUL IN LOVE? I Schindler, C P Fagundes, and K W Murdock, “Predictors of romantic relationship formation,” Personal Relationships 17 (2012), 97–105; M Demir, “Sweetheart, you really make me happy,” Journal of Happiness Studies 9, no (2008), 257–277 CREATING A BALANCE S L Boyar and D C Mosley Jr., “The relationship between core self-evaluations and work and family satisfaction,” Journal of Vocational Behavior 71, no (2007), 265–281; Z Chen and G N Powell, “No pain, no gain? A resourcebased model of work-to-family enrichment and conflict,” Journal of Vocational Behavior 81 (2012), 89–98; F A Muna and N Mansour, “Balancing work and personal life,” Journal of Management Development 28, no (2009), 121–133 SUCCESS FOR LIFE J K Boehm and S Lyubomirksy, “Does Happiness Promote Career Success?,” Journal of Career Assessment 16, no (2008), 101–116; S Lyubomirsky, K M Sheldon, and D Schkade, “Pursuing Happiness,” Review of General Psychology 9, no (2005), 111–131; C D Ryff and S M Heidrich, “Experience and Well-being,” International Journal of Behavioral Development 20, no (1997), 193–206; D A Olson and K S Shultz, “Employability and Career Success,” Industrial and Organizational Psychology 6, no (2013), 17–20 CONSULTING PSYCHOLOGIST Deborah Olson, PhD Professor of Leadership and Management in the College of Business and Public Management at the University of La Verne, California, Dr Olson specializes in the areas of strengths-based leadership development and mid/late career growth She has received awards from the university for excellence in both teaching and scholarship, and has over 30 years of experience working in organizational development In the 1980s, she worked at Chrysler Corporation in the Learning and Development department She then worked as a consultant, and in 1995 became a partner at Hay Management Consultants, an international leadership development and human resource consulting firm In 2001, she started her own consulting practice, which focuses on designing and implementing leadership development processes and strengths-based human capital management systems ACKNOWLEDGMENTS Deborah Olson: It is with deep gratitude that I acknowledge my husband and colleague, Dr Kenneth Shultz, who through our three decades together has given me a clear understanding of what success means and how the concepts discussed in this eBook are demonstrated through the choices we make each day The publisher would like to thank: Nicola Erdpresser for design assistance; Bob Saxton and Alice Horne for editorial assistance; Georgina Palffy for proofreading; Margaret McCormack for the index; and US editor Lori Hand, for her help and expertise Senior Editors Hannah Bowen, Bob Bridle Senior Art Editor Karen Constanti Jacket Art Editor Harriet Yeomans Senior Producer, Pre-Production Tony Phipps Producer, Pre-Production Robert Dunn Creative Technical Support Sonia Charbonnier Managing Editors Dawn Henderson, Angela Wilkes Managing Art Editor Marianne Markham Art Director Maxine Pedliham Publisher Mary-Clare Jerram US Publisher Mike Sanders US Editors: Lori Hand, Michelle Melani Written by Megan Kaye Illustrations Keith Hagan DIGITAL OPERATIONS, DELHI Head of Digital Operations: Manjari Hooda Sr Editorial Manager: Lakshmi Rao Producer: Anusua Satpathi Assistant Editor: Aman Rayjada First American Edition, 2017 Published in the United States by DK Publishing 345 Hudson Street, New York, New York 10014 Copyright © 2017 Dorling Kindersley Limited DK, a Division of Penguin Random House LLC All rights reserved Without limiting the rights under the copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior written permission of the copyright owner Published in Great Britain by Dorling Kindersley Limited All efforts have been made to contact the copyright holders and to obtain permission for the use of copyrighted material The publisher apologizes for any errors or omissions and would be grateful to be notified about any corrections ISBN: 9781465453600 This digital edition published 2016 eISBN 9781465463913 All images © Dorling Kindersley Limited For further information see: www.dkimages.com A WORLD OF IDEAS: SEE ALL THERE IS TO KNOW www.dk.com ... The material success that comes with a high-profile career may run the risk of clashing with the values of the “good life.” And we must also take into account the cost to the individual and their... outlook The terrified winner Dealing with the fear of success CHAPTER BASIC SKILLS FOR SUCCESS AN EVERYDAY GUIDE TO EFFECTIVENESS A reed in the wind The art of flexibility Make your own luck The. .. guides The value of mutual support Credibility Talking the talk and walking the walk Respect Get others to recognize your worth The psychology of wealth How you relate to money? Good friends The