Employee experience matters

E M P L O Y E E E X P E R I E N C E M AT T E R S : How to Create an Experience that Attracts and Retains Top Talent Employee Experience Matters bamboohr.com Cassie Whitlock Rob Galati Director of HR BambooHR Benefits Consultant League league.com Integrating Experience and Benefits Employee Experience Matters Employee Experience Has Never Been More Critical bamboohr.com league.com Employee Experience Matters How Did We Get Here? bamboohr.com • Low unemployment rates • Easier job searching/recruiting capabilities • Remote working options • Gig economy/freelance trends • Rising employee expectations league.com Employee Experience Matters What You’ll Learn Today bamboohr.com • How to integrate employee experience and employee benefits • Ways to strengthen your benefits offering • Effective techniques for providing employee benefits • How to encourage employee adoption of new benefits initiatives • Strategies to expand the impact of your benefits league.com Employee Experience Matters Old Employee Experience Concepts bamboohr.com • Employee Engagement • Corporate Culture • Satisfaction Surveys league.com Employee Experience Matters Employee experience is now: • Workplace practices • HR practices • Management practices bamboohr.com league.com Employee Experience Matters Focus on Integrating Employee Experience with Benefits • Platforms and programs must work for employees, not just HR • Remove confusing/frustrating processes • Take a consumer-centric approach • You must match consumer experiences (Ex Netflix, Uber, Amazon Prime) bamboohr.com league.com Employee Experience Matters Baseline HR: Financial Focus • Payroll and PTO: make sure people get their pay approved • Compliance: make sure the organization avoids legal fees • Health Benefits: keep employees healthy so they stay productive bamboohr.com league.com Employee Experience Matters Providing vs Promoting bamboohr.com league.com Employee Experience Matters bamboohr.com league.com Employee Experience Matters Setting Up a Benefits Drip Campaign • Drip Campaign: sending information repeatedly over longer periods of time to encourage adoption • Drip campaigns take action instead of waiting for reaction • Plan your drip campaign months for the entire year • Map out email campaigns and onsite activities bamboohr.com league.com Employee Experience Matters Going Beyond Benefits Selection • Optional after-hours classes that match your values (e.g financial literacy, parenting, marketing book club) • Company challenges give bookend drips, both when you announce the challenge and when you announce the results • Give new employees the full open enrollment experience (e.g monthly presentation from 401k/RSP provider) bamboohr.com league.com Expanding Your Benefits’ Impact Employee Experience Matters Expanding benefits impact bamboohr.com • Matching employee enthusiasm for personal health • Offering rewards with a health and wellness focus • Workplace offerings that appeal to your desired employee • Merge benefits and wellness to increase value of spend league.com Employee Experience Matters Expanding Impact: Steps to Success Make employee wellness a focal point of your “employer brand” materials Provide healthy reward programs like Lifestyle Spending Accounts (LSAs) Customize benefit offerings based on desired retention goals Co-design a wellness program with your benefits partner bamboohr.com league.com How to Use Benefits to Create a Culture of Health and Well-Being bamboohr.com league.com Employee Experience Matters Benefits that Demonstrate Your Values bamboohr.com • Mission: This is your organization’s purpose • Vision: That you want to accomplish • Goals: Concrete tasks to turn mission into reality • Values: Larger patterns in your goals • Culture: How values and goals play out in real time league.com Championing the Employee Experience Employee Experience Matters Only 22% of executives believe their companies are excellent at building a differentiated employee experience Deloitte Global Human Capital Trends, 2017 bamboohr.com league.com Employee Experience Matters Championing the Employee Experience bamboohr.com • Lead employee experience: Be an agent for change • Use employee benefits as your secret weapon • Integrate wellness directly into employee experience • Report on retention and acquisition metrics to c-suite league.com League: An end-to-end Digital Health Benefits Platform Employers Administrators Members Advisory Plan Design Insights Enrolment Customer Care Reporting HR Integration Consolidated Billing Health Marketplace Virtual Care Health Advice Digital Wallet Employee Experience Matters Questions? BambooHR Receive a free job posting on our ATS and full HRIS for one week We will contact everyone within the next few days to set this up League Receive a free month Headspace subscription With your League demo bamboohr.com league.com Employee Experience Matters Thank you! Follow BambooHR and League on social media: bamboohr.com/blog | league.com/blog bamboohr.com league.com .. .Employee Experience Matters bamboohr.com Cassie Whitlock Rob Galati Director of HR BambooHR Benefits Consultant League league.com Integrating Experience and Benefits Employee Experience Matters. .. economy/freelance trends • Rising employee expectations league.com Employee Experience Matters What You’ll Learn Today bamboohr.com • How to integrate employee experience and employee benefits • Ways... providing employee benefits • How to encourage employee adoption of new benefits initiatives • Strategies to expand the impact of your benefits league.com Employee Experience Matters Old Employee Experience