OB lecture 22 group and team

Group decision making This is the most important issue we study for group. We make different decision when we are alone and we are in a group. This is sometimes called group dynamics How do we make good decision in group Group make better decisions > more complete information and knowledge But group decision making is a. Time consuming b. and can be riskier….

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Group and team.

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Team

Group

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Informal group

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Sociemetry

The study of who likes who, and who dislikes who…

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Social Capital

People with strong informal network tendto have more power and influence as they receive better information, preferential

treatment, and more visible.

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Group Decision Making

This is the most important issue we study for group.

We make different decision when we arealone and we are in a group.

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Group Decision Making 1 Group make better decisions

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Aggressive

Assertive - MPD Passive

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Evaluation Apprehension

Individuals are reluctant to mention ideasThat seem silly because they believe (often correct) that other are silently evaluatingThem

It is based on the individual’s desire to

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GroupThink

Tendency of highly cohesive group to value consensus at the price of decision quality.- Apply pressure on those express doubt- Members who have doubt keep silent

- Illusion of unanimity - if someone doesn’t speak, it is assumed that they are in

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Groupshift

Conservative become more cautious

More aggressive types become takes on more risks.

But usually towards more risk

1.When members are more familiar, they also become more bold and daring

2.Our society values risks

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Nominal Group Method

• Members meet Before discussion

members write down their ideas independently

• Member take turn and present one idea to the group until all ideas have been presented

• Members discuss ideas for clarity and evaluate them Some ideas may be combined at this stage

• Each member silently and independently ranks each

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Delphi MethodNo physical presence

• Problem is identified Members are asked to provide solution through

questionnaires.

• Result of questionnaire is compiled, transcribed and reproduced.

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Case Study

People Developer University conducts BND courses in Vietnam Evidence of learning outcomes is sometime achieved by group assignment Group assignment has the advantage simulates the environment in which learners will face in the actual work place

However, one of the shortcoming of group assignment is social loafing