OB lecture 22 group and team

Group decision making This is the most important issue we study for group. We make different decision when we are alone and we are in a group. This is sometimes called group dynamics How do we make good decision in group Group make better decisions > more complete information and knowledge But group decision making is a. Time consuming b. and can be riskier….

Lecture 22 Group Group and team or more people get together… with common interests Group may have common objectives, but not … roles e.g A tour group, a study group… Team is a subset of group Group Team Informal group Human are social animals We like to get together and form social group Sociemetry The study of who likes who, and who dislikes who… and with whom people in an organization would or wouldn’t wish to work Social Capital People with strong informal network tend to have more power and influence as they receive better information, preferential treatment, and more visible Therefore, informal group increases a Person social capital Group Decision Making This is the most important issue we study for group We make different decision when we are alone and we are in a group This is sometimes called group dynamics How we make good decision in group Group Decision Making Group make better decisions -> more complete information and knowledge But group decision making is a Time consuming b and can be riskier… Aggressive Assertive - MPD Passive Can it be possible ? The terrible trial Why Riskier • Pressure to conform • Ambiguous responsibilities • Dominated by few • Evaluation Apprehension Evaluation Apprehension Individuals are reluctant to mention ideas That seem silly because they believe (often correct) that other are silently evaluating Them It is based on the individual’s desire to create a favourable self-image, and need to Protect self-esteem GroupThink Tendency of highly cohesive group to value consensus at the price of decision quality - Apply pressure on those express doubt - Members who have doubt keep silent - Illusion of unanimity - if someone doesn’t speak, it is assumed that they are in accord Groupshift Conservative become more cautious More aggressive types become takes on more risks But usually towards more risk When members are more familiar, they also become more bold and daring Our society values risks Group decision free any single members from accountability Group Decision Making Techniques • Interacting group • Brain Storming No criticism is allowed • • Nominal Group Method Delphi Method Nominal Group Method Why ‘Nominal’ - restrict interpersonal Communication and discussion Nominal Group Method • Members meet Before discussion members write down their ideas independently • Member take turn and present one idea to the group until all ideas have been presented • Members discuss ideas for clarity and evaluate them Some ideas may be combined at this stage • Each member silently and independently ranks each idea The idea with the highest aggregate is selected Delphi Method No physical presence • Problem is identified Members are asked to provide solution through questionnaires • Result of questionnaire is compiled, transcribed and reproduced • Members receive results and ask again for for their solution Delphi Method • Extremely time consuming… • No rich array of alternatives Case Study People Developer University conducts BND courses in Vietnam Evidence of learning outcomes is sometime achieved by group assignment Group assignment has the advantage simulates the environment in which learners will face in the actual work place However, one of the shortcoming of group assignment is social loafing within groups Lecturers at People Developer, Victor, Jude, Diana, and Peter would like to propose a better arrangement for group assignment Working individual or in group, propose the solution for better decision Making  .. .Group and team or more people get together… with common interests Group may have common objectives, but not … roles e.g A tour group, a study group? ?? Team is a subset of group Group Team. .. study for group We make different decision when we are alone and we are in a group This is sometimes called group dynamics How we make good decision in group Group Decision Making Group make... group Group Team Informal group Human are social animals We like to get together and form social group Sociemetry The study of who likes who, and who dislikes who… and with whom people in an