Experiencing mis 6th by kronenke ch02

Chapter Collaboration Information Systems “I Got the Email, But I Couldn’t Download the Attachment.” • GearUp needs to reduce operational expenses • Key employees to identify ways of saving costs • Felix doesn't attend if it isn’t convenient • Doesn't keep up on group’s discussion, which aggravates team • Cell phone call interrupts meeting • Do you continue with a missing group member? • Boss comes to meeting Do you tell her about group’s problems? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-2 Study Questions Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-3 Q1: What Are the Two Key Characteristics of Collaboration? Two or more people working together to achieve a common goal Feedback and iteration Cooperation lacks feedback and iteration Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-4 Q1: What Are the Two Key Characteristics of Collaboration? (cont’d) Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-5 What Are the Two Key Characteristics of Collaboration? (cont’d) Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-6 Guidelines for Giving and Receiving Critical Feedback Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-7 Q2: What Are Three Criteria for Successful Collaboration? Criteria for judging team success: Successful outcome Growth in team capability over time Meaningful and satisfying experience Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-8 Q3: What Are the Four Primary Purposes of Collaboration? Become informed – Share data and communicate with one another to share interpretations – Document team’s understandings Make decisions Solve problems Manage projects Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-9 Collaboration Needs for Decision Making Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-10 Q7: Which Collaboration IS Is Right for Your Team? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-32 Office 365 Components and Features Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-33 Evaluating Learning Time Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-34 Q8: 2023? • Collaboration systems cheaper, easier to use, run on portable devices • Face-to-face meetings rare • Employees work at home, full time or part time • Corporate training online & asynchronous • Much less business travel • Travel industry focused on recreational travel • Conventions become virtual Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-35 Guide: Securing Collaboration • Collaboration systems pose serious security risks – Are Cloud servers secure against:  Earthquakes? Computer crime? Disgruntled employees? Computer viruses? – Wireless traffic unprotected – Posting confidential information where unauthorized person can see it Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-36 Guide: Egocentric vs Empathetic Thinking • Egocentric thinking  Centers on self  “I’m right, everyone else is wrong.” • Empathetic thinking  “My View” is one possible interpretation  Take time to learn what others are thinking  Take time to understand the problem domain as a system Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-37 Ethics Guide: Egocentric vs Empathetic Thinking (summary) Consider GearUp at start of this chapter: – What is the problem?  Drew says Felix doesn’t come to meetings  Felix thinks team focused on operational cost reductions instead of increasing sales  Addison thinks team should address operational cost reductions  Kelly wants to focus on wasted employee time Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-38 Active Review Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-39 Case Study 2: Eating Our Own Dog Food Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-40 Case Study 2: Eating Our Own Dog Food (cont’d) Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-41 Using MIS 6th Edition SharePoint Development Site Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-42 Example Email from SharePoint Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-43 Document Library Used to Track Chapter Figures Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-44 Chapter Version History Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-45 2-46 ... Opening a Document Locked by Another User in Word Web App Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-26 Shared Content with Version Controls • Permission-Limited Activity... discussion, which aggravates team • Cell phone call interrupts meeting • Do you continue with a missing group member? • Boss comes to meeting Do you tell her about group’s problems? Copyright... (http://subversion.tigris.org Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-30 Using MIS InClass 2: What Happened to Google+ ??? • June 2012,Google+ had 101 million users while Facebook