Chapter Collaboration Information Systems “I Got the Email, But I Couldn’t Download the Attachment.” • GearUp needs to reduce operational expenses • Key employees to identify ways of saving costs • Felix doesn't attend if it isn’t convenient • Doesn't keep up on group’s discussion, which aggravates team • Cell phone call interrupts meeting • Do you continue with a missing group member? • Boss comes to meeting Do you tell her about group’s problems? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-2 Study Questions Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-3 Q1: What Are the Two Key Characteristics of Collaboration? Two or more people working together to achieve a common goal Feedback and iteration Cooperation lacks feedback and iteration Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-4 Q1: What Are the Two Key Characteristics of Collaboration? (cont’d) Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-5 What Are the Two Key Characteristics of Collaboration? (cont’d) Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-6 Guidelines for Giving and Receiving Critical Feedback Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-7 Q2: What Are Three Criteria for Successful Collaboration? Criteria for judging team success: Successful outcome Growth in team capability over time Meaningful and satisfying experience Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-8 Q3: What Are the Four Primary Purposes of Collaboration? Become informed – Share data and communicate with one another to share interpretations – Document team’s understandings Make decisions Solve problems Manage projects Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-9 Collaboration Needs for Decision Making Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-10 Q7: Which Collaboration IS Is Right for Your Team? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-32 Office 365 Components and Features Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-33 Evaluating Learning Time Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-34 Q8: 2023? • Collaboration systems cheaper, easier to use, run on portable devices • Face-to-face meetings rare • Employees work at home, full time or part time • Corporate training online & asynchronous • Much less business travel • Travel industry focused on recreational travel • Conventions become virtual Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-35 Guide: Securing Collaboration • Collaboration systems pose serious security risks – Are Cloud servers secure against: Earthquakes? Computer crime? Disgruntled employees? Computer viruses? – Wireless traffic unprotected – Posting confidential information where unauthorized person can see it Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-36 Guide: Egocentric vs Empathetic Thinking • Egocentric thinking Centers on self “I’m right, everyone else is wrong.” • Empathetic thinking “My View” is one possible interpretation Take time to learn what others are thinking Take time to understand the problem domain as a system Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-37 Ethics Guide: Egocentric vs Empathetic Thinking (summary) Consider GearUp at start of this chapter: – What is the problem? Drew says Felix doesn’t come to meetings Felix thinks team focused on operational cost reductions instead of increasing sales Addison thinks team should address operational cost reductions Kelly wants to focus on wasted employee time Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-38 Active Review Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023? Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-39 Case Study 2: Eating Our Own Dog Food Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-40 Case Study 2: Eating Our Own Dog Food (cont’d) Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-41 Using MIS 6th Edition SharePoint Development Site Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-42 Example Email from SharePoint Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-43 Document Library Used to Track Chapter Figures Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-44 Chapter Version History Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-45 2-46 ... Opening a Document Locked by Another User in Word Web App Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-26 Shared Content with Version Controls • Permission-Limited Activity... discussion, which aggravates team • Cell phone call interrupts meeting • Do you continue with a missing group member? • Boss comes to meeting Do you tell her about group’s problems? Copyright... (http://subversion.tigris.org Copyright © 2014 Pearson Education, Inc Publishing as Prentice Hall 2-30 Using MIS InClass 2: What Happened to Google+ ??? • June 2012,Google+ had 101 million users while Facebook