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Professionalism skill for workplace success 4e by anderson bolt chapter03

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3 Time and Stress Management and Organization Skills Copyright © 2016, 2013, 2011 Pearson Education, Inc RESOURCEFUL CALM EFFICIENT Copyright © 2016, 2013, 2011 Pearson Education, Inc After studying these topics, you will benefit by: • Recognizing how stress affects performance • Examining the types, causes, and methods of dealing with stress • Identifying and using time management tools • Dealing with procrastination to improve personal productivity • Stating how organization affects time and stress management • Naming and applying organizational techniques to academic and workplace success Copyright © 2016, 2013, 2011 Pearson Education, Inc THE IMPACT OF STRESS ON PERFORMANCE • Stress: the body’s reaction to a tense situation – Will affect work performance – Influenced by self-care • Diet, exercise, organization – May cause permanent mental and/or physical harm – Affects work performance and personal life – Stress-related losses cost organizations billions of dollars annually Copyright © 2016, 2013, 2011 Pearson Education, Inc THINK ABOUT IT How can stress from school affect other areas of your life? Copyright © 2016, 2013, 2011 Pearson Education, Inc TYPES OF STRESS • Positive stress: a productive type of stress that provides strength to accomplish a task – If continuous, it become negative • Negative stress: a type of stress that results in you becoming emotional or illogical – Results in anger, depression, distrust, fatigue, changes in appetite, and/or physical weakness Copyright © 2016, 2013, 2011 Pearson Education, Inc TALK IT OUT • What are common negative stressors students face, and what are positive responses? Copyright © 2016, 2013, 2011 Pearson Education, Inc TOPIC SITUATION Dylan TOPIC RESPONSE: What other symptoms of stress might Dylan experience? Copyright © 2016, 2013, 2011 Pearson Education, Inc DEALING WITH STRESS Steps to Deal with Stress • Find out what is causing the stress • Recognize why and how you are reacting to the stressor • Visualize and set goals for responding positively • Practice positive stress relief Copyright © 2016, 2013, 2011 Pearson Education, Inc TOPIC SITUATION Grace and Zoey TOPIC RESPONSE: What advice would you give a friend who has noticeable stress? Copyright © 2016, 2013, 2011 Pearson Education, Inc 10 DEALING WITH STRESS Specific Stress Relievers • Find an outlet to release tension – – – – – Enjoy leisure time Listen to music Meditate Deep breathing exercises Positive visualization Copyright © 2016, 2013, 2011 Pearson Education, Inc 13 DEALING WITH STRESS • Keep emotions in check • Surround yourself with positive people or create a positive space • Do not bring your troubles home • Get organized • Create and maintain a support network Develop realistic goals Copyright â 2016, 2013, 2011 Pearson Education, Inc 14 DEALING WITH STRESS • Job burnout: a form of extreme stress where you lack motivation and no longer have the desire to work • Signs of job burnout: – – – – – – Tardiness and absence Complaining and gossiping Poor physical and emotional health Lack of quality Clock-watching and lack of satisfaction Demonstrating a desire to cause harm Copyright © 2016, 2013, 2011 Pearson Education, Inc 15 TIME MANAGEMENT • Time management: how you manage your time – Time is money – Use your time efficiently to get work completed – Make a plan when needing to complete a project • Set priorities and get organized • Do not wait until last minute and rush through a job; complete it correctly the first time – Break larger tasks into simpler, smaller ones Copyright © 2016, 2013, 2011 Pearson Education, Inc 16 TIME MANAGEMENT Tips • Make a list of tasks each day and prioritize • Keep a calendar handy at all times • Organize your work area • Practice a one-touch policy • Avoid time wasters • Address all communication at one time • Do not be afraid to ask for help Copyright © 2016, 2013, 2011 Pearson Education, Inc 17 TIME MANAGEMENT • Procrastination: putting off tasks until a later time • A poor habit which impedes time management and leads to stress • Reasons for procrastination – – – – Fear of failure Perfectionism Disorganization Not wanting to perform a task Copyright © 2016, 2013, 2011 Pearson Education, Inc 18 TIME MANAGEMENT • Procrastination can lead to the loss of opportunities • Overcoming procrastination – Visualize the completed task – Make a plan for completing the task • List each activity and piece of information needed • Get to work, but take some breaks Copyright © 2016, 2013, 2011 Pearson Education, Inc 19 THINK ABOUT IT List a recent time when you procrastinated on a project What was the reason for procrastination? What was the result? Copyright © 2016, 2013, 2011 Pearson Education, Inc 20 TOPIC SITUATION Jonelle TOPIC RESPONSE: What steps could Jonelle have taken to avoid procrastination in this situation? Copyright © 2016, 2013, 2011 Pearson Education, Inc 21 TIME MANAGEMENT • Sometimes you need to say “NO” – – – – If you have time, help If you not have time, decline the project Do not overcommit Be polite Copyright © 2016, 2013, 2011 Pearson Education, Inc 22 TALK IT OUT What other school-related activities students procrastinate about getting completed? Copyright © 2016, 2013, 2011 Pearson Education, Inc 23 ORGANIZING and PERFORMANCE • Organized individuals operate around goals; create goals to support your life plan • Being organized will – Optimize performance – Allow good use of your time – Reduce stress Copyright © 2016, 2013, 2011 Pearson Education, Inc 24 ORGANIZING and PERFORMANCE Tools • Shredder, file, desk organizer • Calendar (electronic or hard copy) • Address book or contact list – Phone numbers – E-mail addresses Other messages To-do lists and notes Copyright â 2016, 2013, 2011 Pearson Education, Inc 25 ORGANIZING and PERFORMANCE Tools • Check/answer messages at regular intervals • Keep work space clutter-free • Take inventory of your workspace and keep work tools accessible – Stapler, tape, notepad, writing tools, paper clips, scissors, etc • Use a bulletin board or whiteboard for posting reminders • Shred confidential material once a day Copyright © 2016, 2013, 2011 Pearson Education, Inc 26 ORGANIZING and PERFORMANCE Tools • Manage files (paper and electronic) • Keep files updated • Avoid miscellaneous piles • Backup and secure your electronic files • Handle mail in an organized manner – Sort mail – Discard and shred junk mail – Respond as needed Copyright © 2016, 2013, 2011 Pearson Education, Inc 27 ... academic and workplace success Copyright © 2016, 2013, 2011 Pearson Education, Inc THE IMPACT OF STRESS ON PERFORMANCE • Stress: the body’s reaction to a tense situation – Will affect work performance... 2013, 2011 Pearson Education, Inc After studying these topics, you will benefit by: • Recognizing how stress affects performance • Examining the types, causes, and methods of dealing with stress •... Will affect work performance – Influenced by self-care • Diet, exercise, organization – May cause permanent mental and/or physical harm – Affects work performance and personal life – Stress-related

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