Human resource management 8e by gomez mejia 2016 chapter 04

Chapter Managing Diversity Copyright © 2016 Pearson Education, Inc 4-1 Chapter Challenges Understand the meaning of diversity Develop familiarity with major challenges in managing employee diversity Become aware of major elements of diversity in organizations Copyright © 2016 Pearson Education, Inc 4-2 Chapter Challenges Learn how to improve the management of diversity in organizations Learn how to avoid potential pitfalls in diversity management programs Copyright © 2016 Pearson Education, Inc 4-3 What Is Diversity? • Diversity o Characteristics a person has little or no control over o Characteristics that people can adopt, drop, or modify Stereotyping Why manage diversity? Copyright â 2016 Pearson Education, Inc 4-4 Management of Diversity Affirmative Action vs Managing Diversity Inclusiveness Demographic Trends Copyright © 2016 Pearson Education, Inc 4-5 Demographic Trends U.S Population • 46.6% growth rate in age 55 or older • 72% white Americans o Estimated to be 50% of total U.S population in 2030 • • • • • • 47% Women 16% Hispanics 13% African Americans 5.6% Asian Americans 2% other minority groups In top 20 metropolitan markets minorities make up a majority of the population Copyright © 2016 Pearson Education, Inc 4-6 Diversity Trends • Interracial marriages • Over the next decade, 75% of jobs will be filled by women and minorities Copyright © 2016 Pearson Education, Inc 4-7 Diversity as an Asset Greater Creativity Better Problem Solving Greater System Flexibility Better Information Copyright © 2016 Pearson Education, Inc 4-8 Management of Diversity Leads to better marketing strategies for a multicultural, multiethnic population Copyright © 2016 Pearson Education, Inc 4-9 Challenges in Managing Diversity Diversity vs Inclusiveness Individual vs Group Fairness Resistance to Change Copyright © 2016 Pearson Education, Inc 4-10 Challenges in Managing Diversity Group Cohesiveness & Interpersonal Conflict Segmented Communication Networks Resentment Copyright © 2016 Pearson Education, Inc 4-11 Challenges in Managing Diversity Retention Competition for Opportunities Copyright © 2016 Pearson Education, Inc 4-12 Diversity in Organizations • • • • • • • • • African Americans Asian Americans People with Disabilities The Foreign Born Homosexuals Latinos Older Workers Religious Minorities Women Copyright © 2016 Pearson Education, Inc 4-13 Factors Affecting Women’s Earnings and Mobility • • • • Biological constraints and social roles Male-dominated corporate culture Exclusionary networks Sexual harassment Copyright © 2016 Pearson Education, Inc 4-14 Improving Management of Diversity • Creating an Inclusive Organizational Culture • Top Management Commitment to Valuing Diversity • Appraising and Rewarding Manager • Diversity Training Programs • Support Groups • Accommodation of Family Needs Copyright © 2016 Pearson Education, Inc 4-15 Improving Management of Diversity • • • • • Senior Mentoring Programs Apprenticeships Communication Standards Diversity Audits Management Responsibility and Accountability Copyright © 2016 Pearson Education, Inc 4-16 Some Warnings • Avoiding the Appearance of “White Male Bashing” • Avoiding the Promotion of Stereotypes Copyright © 2016 Pearson Education, Inc 4-17 Summary and Conclusions • What Is Diversity? • Challenges in Managing Employee Diversity • Diversity in Organizations • Improving the Management of Diversity Some Warnings Copyright â 2016 Pearson Education, Inc 4-18 Pearson Education, Inc Copyright Copyright © 2016 Pearson Education, Inc 4-19 ... Copyright © 2016 Pearson Education, Inc 4-2 Chapter Challenges Learn how to improve the management of diversity in organizations Learn how to avoid potential pitfalls in diversity management programs... manage diversity? Copyright © 2016 Pearson Education, Inc 4-4 Management of Diversity Affirmative Action vs Managing Diversity Inclusiveness Demographic Trends Copyright © 2016 Pearson Education, Inc... population Copyright © 2016 Pearson Education, Inc 4-6 Diversity Trends • Interracial marriages • Over the next decade, 75% of jobs will be filled by women and minorities Copyright © 2016 Pearson Education,