Tiếng anh thương mại Commercial correspondence

• Announce the main business of the letter... A polite way of bringing the letter to close • Suit with the occasion • Match with the salutation... Carbon Copy/ Courtesy Copy / Copy Circu

Commercial correspondence

21 1

Letter layout 1

Letter layout 2

– In full type of date

year

8

– Avoid date in figures

• Below sender’s

address

• On the left-hand side

– With official title

10

– Addressing personally

• Very Formal Salutation

• Dear Sirs

• Dear Sir or Madam / Dear Sir/Madam

• Dear Madam

• Partnership

Letter layout 3

• The addressee is the only reader

• Put also on the envelope

• Announce the main business of the

letter

A polite way of bringing the

letter to close

• Suit with the occasion

• Match with the salutation

18 18

• After complimentary close (4-5 spaces)

• Type the name of the sender

• Sender’s designation/department

• Must not carry a title *)

• If signed by other, add:

 for

 Pp (per procurationem = on behalf of)

20 20

Attachment/

Enclosure

Carbon Copy/

Courtesy Copy /

Copy Circulated

A woman writing to a stranger

24

True or false?

1 If a letter begins with the recipient’s

name, e.g Dear Mr Ross, it will close with Yours faithfully.

correct carbons.

3 If you were writing a letter to Mr

Peter Smith, the salutation would be Dear Mr Peter Smith.

known as the president.

5 In the USA, it is correct to open a

letter with the salutation Gentlemen.

True or false?

6 In the UK, a date written 2.6.05

means 6 February 2005.

7 If a secretary signs a letter and the

signature is followed by p.p Daniel Harris, it means that the secretary

is signing on behalf of Daniel Harris

8 The term plc after a UK company’s

name, e.g Hathaway plc stands for Public Limited Corporation.

True or false?

10 If you do not know whether a

female correspondent is married

or not, it is correct to use the

courtesy title Ms instead of Miss or Mrs.

11 This address is an example of

12 It is always impolite to close a

letter Best wishes

True or false?

13 Confidential information should not

be sent by fax or email.

14 If necessary, faxes can be used a

substitutes for original documents.

15 Fax is a short form of the word facts.

16 Emails must end with Yours faithfully

or Yours sincerely.

17 Emoticons can be added to business

True or false?

than an email for a personal message.

for confidential copies.

letters

grammar and spelling in a business

email as it is in a letter

@ sign in an email address