Management innovations towards improving the quality of eduacation in ha noi

MANAGEMENT INNOVATIONS TOWARDS IMPROVING THE QUALITY OF EDUCATION IN HANOI _ A DISSERTATION Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines in Collaboration with Thai Nguyen University, Socialist Republic of Vietnam _ In Partial Fulfillment of the Requirements for the Degree Doctor of Business Administration _ By LE NGOC QUANG (LANOS) December 2013 i APPROVAL SHEET The Dissertation of LE NGOC QUANG entitled MANAGEMENT INNOVATIONS TOWARDS IMPROVING THE QUALITY OF EDUCATION IN HANOI Submitted in Partial Fulfilment of the Requirements for the Degree DOCTOR OF BUSINESS ADMINISTRATION A program offered by Southern Luzon State University, Republic of the Philippines in collaboration with Thai Nguyen University, Socialist Republic of Vietnam has been approved by Oral Examination Committee CONRADO L ABRAHAM, PhD Expert JOANNA PAULA A ELLAGA, DBA Expert MELCHOR MELO O PLACINO, PhD Expert NELLY I MENDOZA, DBA External Panel CECILIA N GASCON, PhD Chairman Endorsed by: Recommended by: EDWIN P BERNAL, DBA Adviser APOLONIA A ESPINOSA, PhD Dean Accepted in Partial Fulfilment of the Requirements for the Degree Doctor of Business Administration _ Date WALBERTO A MACARAAN, EdD Vice President for Academic Affairs ii CERTIFICATE OF ORIGINALITY iii ACKNOWLEDGMENTS To finish this dissertation, I needed help from many people who have been very helpful and supportive of me and to whom I am deeply grateful and indebted First of all, I wish to thank Dr Edwin P Bernal, my adviser, because without his support and advice I would not have been able to finish my work His very high requirements had encouraged me to try my best I also want to thank all my professors and staff of Southern Luzon State University and Thai Nguyen University for their insights and suggestions , providing me with sufficient knowledge and skill to write this dissertation, and more importantly, to work for my future I have also asked the help of principals and teachers of schools in Hanoi City to provide me with vital information regarding my study without which my dissertation would not have been completed I want to give my sincere thanks to them for their valuable cooperation and kind help I would like to thank Hanoi Education and Training Department, People’s Committee of Dong Anh District and all commentators who gave me their precious time and effort Lastly, I am indebted to many other people They are writers of useful materials in books, internet, and newspapers LE NGOC QUANG - LANOS iv DEDICATION This dissertation is wholeheartedly dedicated to my parents, my wife, my children, my classmates and friends I express my special thanks from the bottom of my heart to my parents who brought me into the world and who brought me up Also, I am indebted to my wife and children, who have always been my source of inspiration I am grateful to all my classmates and friends who helped me research, gather and collect materials in the preparation of the dissertation Their assistance helped me to save my limited time to focus on writing LNQ v TABLE OF CONTENTS PAGE TITLE PAGE ……………………………………………………………… i APPROVAL SHEET ……………………………………………………… ii CERTIFICATE OF ORIGINALITY ……………………………………… iii ACKNOWLEDGEMENT ………………………………………………… iv DEDICATION ……………………………………………………………… v TABLE OF CONTENTS ………………………………………………… vi LIST OF TABLES ………………………………………………………… viii LIST OF FIGURES ……………………………………………………… x LIST OF APPENDICES ………………………………………………… xi ABSTRACT ………………………………………………………………… xii CHAPTER I II III INTRODUCTION …………………………………………… Background of the Study ………………………………… Objectives of the Study …………………………………… Significance of the Study ………………………………… Scope and Limitations of the Study ……………………… Definition of Terms ………………………………………… REVIEW OF LITERATURE ……………………………… Theoretical Framework ………………………………….… 27 Conceptual Framework ………………………………….… 31 METHODOLOGY ………………………………………… 34 Locale of the Study ………………………………………… 34 Research Design …………………………………………… 34 Data Gathering Procedure ………………………………… 35 Population, Sample and Sampling Technique … ……… 36 Research Instrument ……………………………………… 37 Statistical Treatment ……………………… …….…… 38 vi IV RESULTS AND DISCUSSIONS ………………………… V SUMMARY OF FINDINGS, CONCLUSIONS AND 39 RECOMMENDATIONS Summary of Findings ……………………………………… 86 Conclusions ………………………………………………… 92 Recommendations ………………………………………… 93 REFERENCES ……………………… ………………………………… 98 APPENDICES …………………………………………………………… 99 CURRICULUM VITAE …………………………………………………… 122 vii LIST OF TABLES TABLE PAGE General Information on Survey Respondents 41 Respondents Classified by Type and Grade of Schools 44 School Managers’ and Teachers’ Training Standard and Capability to Use Foreign Language and Information Technology (IT) 49 Students’ Performance in National High School Exit Examinations 55 Performance of Hanoi-based Schools in the National University Entrance Examinations 56 Distribution of Schools in Hanoi as of School Year 20122013 59 Frequency Distribution of Electronic Instructional Materials as of SY 2012-2013 62 Frequency Table on the Degree of Compliance to Assigned Tasks 64 Difficulties Faced by Public Schools in Relation to Financial Sources 70 Assessment Ratings by Managers and Teachers on Training Curricula 72 Assessment Ratings by Managers and Teachers on Training Curricula Classified by Grade of Schools 74 Proposed Solutions for Developing High-Quality Educational Services in Hanoi 76 Proposed Solutions for Managing Responsive Educational Services 78 Solutions for Ensuring Equality between Public and NonPublic Schools 80 Proposed Solutions for Improving Training Quality of Foreign Languages and Informatics in Hanoi 84 10 11 12 13 14 15 viii TABLE 16 PAGE General Solutions for Improving Educational Quality in Hanoi ix 85 LIST OF FIGURES FIGURE PAGE Vietnam Education and Training System 10 GMR2005 Framework for Understanding Education Quality 26 Overview of the Process of Developing Improvement Actions 28 Activities in Identifying Critical Dimensions and Processes 29 Activities in Proposing Improvement Actions 30 Activities of Implementing and Reviewing Progress 31 Conceptual Framework for the Study of the Management Innovations for Improving the Quality of Education in Hanoi 32 Faculty Trend in Hanoi Schools from SY 2000-2001 to SY 2009-2010 45 Education Centers Meeting MET Standards as of May 20, 2013 57 Opinions of Managers About the Inadequacy of Existing Mechanisms for Assigning Tasks to Public Schools 65 Proposed Solutions For Promoting International Integration In Education In Hanoi 82 10 11 x 108 Survey Form for the Teacher I GENERAL INFORMATION Name (Có thể bỏ trống): Age: Sex: a Male b.Femal Qualifications: a Graduate b University c.College d Intermediate Work Place: …………………………………………………………… Seniority : year Address: Ward/ Commune……………… District…………… Work Place by Level a Primary school b Secondary school c Middle school Kind of Employment a Public b Non- Public II DETAILED INFORMATION 10 Please give your opinion regarding your current salary rate compared with social living standards (only choose 1cell) a Enough to ensure the living standard higher than the average social living standard b Enough to ensure the living standard equal to the average social living standard c Not enough to ensure the living standard higher than the average social living standard 11 Please give your opinion regarding your salary rate compared with your contribution (only choose 1cell ) a Entirely commensurate to the contribution b Quite adequate to the contribution c Not adequate to the contribution 12 How were you chosen for employment ( choose only cell) a After graduation b Took the examination given by the school 109 c Attended the examination review d Attended the review and signed a contract with the school e Other forms (please write in details): 13 Please describe your job (only choose cell) a Getting along very well with trained professional b Closely connected with trained professional c Not related traioned professional 14 Please give your opinion regarding the equipment and materials in school (may choose many cells) a The equipment is not enough to meet work demands b The number of equipment are sufficient but the quality is not met by work requirements c Both equipment and teaching materials are short and lacking d The number of equipment are sufficient for work demands e Books are sufficient but quality is not good g Books are sufficient and of good quality h.Books are not enough for teaching and studies i Too many books with varying contents which are difficult to apply in teaching and studies k Other comments( please write in detail) 15 Please give your ideas and/or suggestions about teaching programs being applied in schools today (may choose many cells) a Program contents are rigid and schoosl can not adjust b The program includes too many contents which overload the learners c The program is highly educational d The program does not ensure comprehensive education for pupils e Other comments: ( pls write in detail) 16 Please enumerate problems encountered regarding teaching methods (may choose more than one answer) a Time pressure to complete the program so that teaching methods cannot be changed right away b The class is too crowded so that certain teaching methods are not suitable 110 c Salaries are not attractive enough to motivate teachers to employ good and effective teaching techniques d Lack of modern teaching devices and gadgets to enhance teaching methods e Insufficient budget to implement good teaching methods h.lack of knowledge and essential skills to apply modern equipment in teaching i Other difficulties: ( write in detail) 17 Please give your ideas and/or suggestions about the way to assess and check the teacher’s work (may choose many cells) a No criteria to evaluate and rank the results commensurate to the teacher’s work b the evaluation is also quite restrictive c Checking,evaluation and assessment are not done on a regular basis d The policies and regulations are not detailed and specific e Other comments: ( write in detail): 18 In your opinion is it necessary to develop high quality teaching in Ha Noi ? a Yes b No 19 If it is necessary to develop high quality teaching in Ha Noi , please give your ideas and/or suggestions about the contents and requirements of providing a high quality service model (may choose many cells) a Schools are allowed to design the service model with different specifications and deal with parents regarding appropriate tuition fees and other school expenses b School must comply with teaching contents of complementary subjects c Arrange teaching schedules between school and parents d Schools are allowed to choose their books and regulate the contents e Besides complementary subjects, parents/pupils can choose the subject suitable to their skills and hobbies g With respect to other non-regulatory subjects, parents/pupils can choose study contents ( Ex: football or running maybe offered in place of gymnastics; foreign languages maybe Russian , French, and the like aside from English h Schools may learn how to be proactive in applying suitable teaching methods ( Ex In a history class, the students may tour historic sites like museums and parks and visit monuments of heroes in their native towns in place of formal lectures by the professor i Others 111 20 In order to ensure high quality education service in Ha Noi , please give your ideas and/or suggestions in terms of service management a Education – Teaching department must lay down the criteria to identify “ high quality educational service” b Schools need to register the type of high quality service being offered and sanctioned by the Department c Education – the teaching department needs to set up ( or rent) professional offices to deliver high quality educational service d the detailed contents of high quality service program must be made public on the school website e Education – the teaching department needs to build a detailed high quality program so that the schools can level up g Open a special school from primary grades h Open a special school from middle level i Other comments ( write in details): 21 In order to give equal treatment to public and non – public schools, please give your ideas and/or suggestions a public and non – public schools are granted the same budget depending on the number of pupils b public and non – public schools get same treatment in terms of tax payments c public and non – public schools get the same treatment in terms of land transfer and rentals d public and non – public schools get the same treatment in terms of capital lending e public and non – public schools get the same treatment in terms of socialized education policy g The teachers of public and non – public schools get the same treatment in terms of tasks, salaries, bonuses,etc h Other comments( Write in details): 112 22 To enhance the international integration of educational training, please give your ideas and/or suggestions on what needs to be done a Allow schools to import foreign faculty and apply modern educational training approaches and techniques from abroad b The State imposes standard regulations regarding outputs of each grade and schools may learn how to be proactive in training to ensure better outputs c Request foreign organizations to assess the quality of education of some schools in Ha Noi d Other comments( Write in details): 23 To improve the quality of teaching foreign languages and informatics, please give your ideas and/or solutions on what needs to be done a Put subjects in the primary school b Put subjects in the primary school only as “ encourage” point c Teaching method of subjects in the primary school mainly as “ both play and learn” d Schools need to invest suitable in teaching foreign languges and informatic e Foreign languges and informatic class need to be divided and same at level g Schools may organize outside class (voluntary) in terms of foreign languages and informatics h Allow pupils to study subjects outside school and join exams at school i Other comments ( Write in details): 24 In order to improve the quality of education in Ha Noi, please give your suggestions on what needs to be done a The State only gives requirements in terms of contents of training programs (output standard) b Schools are proactive in training (time; schedule ) following contents of programs as regulated c Schools are proactive in editing training materials d The State needs many books for each subject for the school to choose e Implement PISA assessment program in every school g Determine criteria to assess the quality of education and publish annually a list of school ranking h Public schools are allowed to choose and recruit their staff i Public schools are allowed to exercise autonomy in budget grant disbursements 113 h Other comments( Write in details): 25 Besides all the problems mentioned above, please give more suggestions to improve education quality in Ha Noi Thank you so much for your support! 114 Appendix B List of 100 Schools LIST OF 20 HIGH SCHOOLS No Name of school Address Tel Email Principal TYPE No Pupils No Classes 043 7152521 c3dinhTienHoang@hanoiedu.vn Nguyễn Tùng Lâm Dân lập 1052 24 438252328 c3vietduc@hanoiedu.vn Nguyễn Quốc Bình Công lập 2125 46 Nguyễn Thiết Sơn Nguyễn Quốc Thắng Chử Xuân Dũng Công lập 2108 45 Công lập 1533 36 Công lập 1791 47 Nguyễn Hà Động Dân lập 420 15 THPT Đinh Tiên Hoàng 67 Phó Đức Chính- Ba Đình THPT Việt Đức 47-Lý Thường Kiệt - Hoàn Kiếm, Hà Nội THPT Kim Liên Số ngõ 4C Đặng Văn Ngữ- Đống Đa 043 8522758 c3kimlien@hanoiedu.vn THPT Hai Bà trưng Số 174 Hồng Mai- Hai Bà Trưng 043 8634652 c3HaiBaTrung@hanoiedu.vn THPT Chu Văn An Số 10 Thụy Khuê- Tây Hồ 043 8473251 c3chuvanan@hanoiedu.vn THPT Hà Nội Số 131 Nguyễn Trãi- Thanh Xuân 439,975,036 THPT Yên Hoà Ngõ 251-Nguyễn Khang Cầu Giấy 438,333,721 c3yenhoa@hanoiedu.vn Nguyễn Thị Thuý Anh Công lập 1530 36 THPT Dương Xá Xã Dương xá- Gia Lâm-Hà Nội 438276207 c3duongxa@hanoiedu.vn Nguyễn Đắc Hồi Công lập 1709 38 THPT Trương Định Số 204 Tân Mai- Hoàng Mai 043 8646513 c3truongdinh@hanoiedu.vn Nguyễn Tiến Khôi Công lập 1785 40 10 THPT Hà Đông Khu đô thị Mỗ Lao- Hà Đông 043 3550572 Bùi Hoàng Công lập 1330 28 115 No Name of school Address Tel Email Principal TYPE No Pupils No Classes 11 THPT Xuân Khanh Số 177 Dốc Đá Bạc-Xuân Khanh-Sơn Tây 043 3838221 c3xuankhanh@hanoiedu.vn Nguyễn Xuân Tứ Công lập 1115 28 12 THPT An Dương Vương Tổ 25 Thị trấn Đông AnhĐông Anh 043 8820404 c3anduongvuong@hanoiedu.vn Đỗ Văn Mạn Dân lập 600 17 13 THPT Lạc Long Quân Tổ 1-Thị Trấn Sóc Sơn Hà Nội 438851743 c3laclongquani@hanoiedu.vn Dân lập 525 11 14 THPT Xuân Mai Thị trấn Xuân Mai- Chương Mỹ 043 3840225 c3xuanmai@hanoiedu.vn Công lập 2040 45 15 THPT Đan Phượng Thị trấn Phùng- Đan Phượng 043 3886344 c3danphuong@hanoiedu.vn Công lập 1690 37 16 THPT Hoài Đức B An Khánh-Hoài Đức-Hà Nội 433845239 C3hoaiducb@hanoiedu.vn Công lập 1794 47 17 THPT Ngô Quyền Xã Vạn Thắng- Ba Vì 043 3625020 c3ngoquyen@hanoiedu.vn Công lập 2004 45 18 THPT Phan Huy Chú Xã Bình Phú- Thạch Thất 043 3927621 c3ttphanhuychu@hanoiedu.vn Phùng Đức Ánh Dân lập 325 19 THPT Hợp Thanh Thôn Vài- xã Hợp ThanhMỹ Đức 043 3741233 c3hopthanh@hanoiedu.vn Bùi Như Hải Công lập 1433 34 20 THPT Cao Bá Quát Xã Tân Hòa- Quốc Oai 043 9957506 c3caobaquat2@hanoiedu.vn Lê Văn Son Công lập 1563 36 Đặng Quang Thệ Phạm Quang Chuyện Nguyễn Tự Lực Nguyễn Danh Thông Nguyễn Khắc Toàn 116 LIST OF 40 SECONDARY SCHOOLS No Name of school Address THCS Giảng Võ Số Trần Huy Liệu- Ba Đình THCS Phúc Xá Số phố An Xá- Ba Đình THCS Châu Sơn Xã Châu Sơn- Ba Vì THCS Yên Sơn xã Yên Sơn- Ba Vì THCS Nguyễn Bỉnh Khiêm THCS Yên Hòa THCS Hoàng Văn Thụ Số Trần Quốc Hoàn- Cầu Giấy Tổ 49- phường Yên HòaCầu Giấy Xã Hoàng Văn ThụChương Mỹ THCS Phú Nghĩa Xã Phú Nghĩa- Chương Mỹ THCS Phương Đình Xã Phương Đình-Đan Phượng 10 THCS Bắc Hồng Xã bắc Hồng- Đông Anh 11 THCS Việt Hùng Xã Việt Hùng- Đông Anh 12 THCS Cát Linh Số 31 Cát Linh- Đống Đa 13 THCS Kim Lan Xã kim Lan- Gia Lâm 14 THCS Biên Giang Phường Biên Giang- Hà Đông Tel Email Principal TYPE No Pupils No Classes 043 8462185 043 8290614 043 3220043 043 3966269 043 7910263 043 8348455 043 3711557 043 3866251 043 3886687 043 8833692 043 8833108 043 7336431 043 8741057 043 3535967 c2giangvobd@hanoiedu.vn Đoàn Công Thạo Public 3507 70 c2phucxa-bd@hanoiedu.vn Nguyễn Đình Khiêm Public 302 16 c2chausonbv@hanoiedu.vn Phương Thị Hạnh Public 204 c2yenson-bv@hanoiedu.vn Nguyễn Thị Lợi Public 61 c23nguyenbinhkhiemcg@hanoiedu.vn Nguyễn Văn Hòa Non public 264 12 c2yenhoa-cg@hanoiedu.vn Nguyễn Minh Tương Public 806 20 Lê Xuân Mạn Public 382 10 Trịnh Văn Trưng Public 664 17 Nguyễn Thanh Hải Public 619 18 Ngô Văn Vinh Public 682 19 Ngô Thị Thịnh Public 1033 24 c2catlinh-dd@hanoiedu.vn Mai Thu Nga Public 1040 28 c2kimlan-gl@hanoiedu.vn Dương Thị Hằng Public 305 c2biengianghadong@hanoiedu.vn Nguyễn Tiến Vượng Public 270 c2hoangvanthucm@hanoiedu.vn c2phunghiacm@hanoiedu.vn c2phuongdinhdp@hanoiedu.vn c2bachongda@hanoiedu.vn c2viethungda@hanoiedu.vn 117 No Name of school Address 15 THCS Hoàng Diệu Số phố Cẩm Hội-Hai Bà Trưng Số 27 phố Chùa Vua- Hai Bà Trưng 16 THCS Đoàn Kết 17 THCS Đắc Sở Xã Đắc Sở- Hoài Đức 18 THCS Chương Dương Số 103 Vọng Hà- Hoàn Kiếm 19 THCS Tân Mai Số 147 Tân Mai- Hoàng Mai 20 THCS Ái Mộ Ngõ 298 Ngọc Lâm- Long Biên 21 THCS Chu Phan Xã Chu Phan- Mê Linh 22 THCS Tiền Phong Xã Tiền Phong- Mê Linh 23 THCS Bột Xuyên Xã Bột Xuyên- Mỹ Đức 24 THCS Mỹ Thành Xã Mỹ Thành- Mỹ Đức 25 THCS Đại Xuyên Xã Đại Xuyên- Phú Xuyên 26 THCS Phúc Tiến Xã Phúc Tiến- Phú Xuyên 27 THCS Tam Thuấn Xã Tam Thuấn-Phúc Thọ 28 THCS Phú Cát Xã Phú Cát- Quốc Oai 29 THCS Bắc Phú Xã Bắc Phú- Sóc Sơn Principal TYPE No Pupils No Classes Nguyễn Thúy Lan Non public 70 Public 322 13 Public 211 Public 754 20 Public 902 24 Public 1050 28 Public 425 12 Lê Văn Lượng Public 951 28 Nguyễn Thị Hoàn Public 386 12 Nguyễn Trọng Định Public 171 Trần Văn Nhì Public 346 10 Kiều Đình Đôn Public 434 13 Cấn Kim Anh Public 326 c2phucat-qo@hanoiedu.vn Nguyễn Văn Bắc Public 493 15 c2bacphu-ss@hanoiedu.vn Dương Văn Xuyên Public 617 17 Tel Email 043 9712930 043 9763370 043 3669780 046 2700605 043 6643414 043 8273601 043 8164397 043 8165302 043 3846157 043 3846186 043 3794535 043 3855821 043 3848635 043 3947660 043 8850395 c2hoangdieuhbt@hanoiedu.vn c2doankethbt@hanoiedu.vn c2dacso-hd@hanoiedu.vn c2chuongduonghk@hanoiedu.vn c2tanmai-hm@hanoiedu.vn c2aimo-lb@hanoiedu.vn c2chuphanml@hanoiedu.vn c2tienphongml@hanoiedu.vn c2botxuyenmd@hanoiedu.vn c2mythanhmd@hanoiedu.vn c2daixuyenpx@hanoiedu.vn c2phuctienpx@hanoiedu.vn c2tamthuanpt@hanoiedu.vn Ngô Phương Thảo Trần Thanh Huyền Phạm Hữu Lý Nguyễn Thị Thanh Thủy Nguyễn Thị Kim Phượng Trần Khai Nguyên 118 No Name of school Address 30 THCS Phú Minh Xã Phú Minh- Sóc Sơn 31 THCS Hồng Hà Phường Lê Lợi- Thị xã Sơn Tây 32 THCS Tứ Liên Số đường Âu Cơ- Tây Hồ 33 THCS Hữu Bằng Xã Hữu Bằng- Thạch Thất 34 THCS Liên Châu Xã Liên Châu- Thanh Oai 35 THCS Đông Mỹ Xã Đông Mỹ- Thanh Trì 36 THCS Hạ Đình Phường Hạ Đình- Thanh Xuân 37 38 THCS Nguyễn Trãi THCS Đoàn Thị Điểm Nguyễn Trãi- Thường Tín Xã Mỹ Đình- Từ Liêm 39 THCS Olympia Xã Trung Văn- Từ Liêm 40 THCS Hòa Nam Xã Hòa Nam-Ứng Hòa Tel Email Principal TYPE No Pupils No Classes 043 8845742 043 3833179 043 7197114 043 3672122 043 3240180 043 8613055 043 5578583 043 3853350 046 2872447 046 2677999 043 3942249 c2phuminhss@hanoiedu.vn Ngô Thị Lan Anh Public 506 15 Nguyễn Xuân Sanh Nguyễn Văn Hoạch Nguyễn Văn Chung Non public 171 Public 217 Public 1049 28 Vũ Văn Luận Public 331 c2dongmy-tt@hanoiedu.vn Phạm Hải Public 376 12 c2hadinh@hanoiedu.vn Nguyễn Thị Phương Anh Public 157 Ngô Thị Hiền Public 411 12 Đặng Quốc Thống Non public Non public 1592 56 151 407 12 c2hongha-st@hanoiedu.vn c2tulien-th@hanoiedu.vn c2huubangthth@hanoiedu.vn c2lienchauto@hanoiedu.vn c2nguyentraitht@hanoiedu.vn c2dldoanthidiemtl@hanoiedu.vn c23olympia-tl@hanoiedu.vn Nguyễn Văn Nại c2hoanamuh@hanoiedu.vn Nguyễn Duy Hiển Public 119 LIST OF 40 PRIMARY SCHOOLS No Name of school Address No No Pupils Classes Tel Email Principal Type c1dlhanoi-bd@hanoiedu.vn Vũ Thị Oanh Non public 173 Bùi Minh Hằng Public 2602 45 Đinh Thị Vinh Public 1175 38 Chu Văn Tụ Public Non public 780 26 911 27 Public 2792 51 Public 565 14 Nguyễn Thị Lan Public 563 17 Lê Thúy Lan Nguyễn Thị Tố Mai Nguyễn Thị Lý Public Non public Public 1077 30 221 24 607 15 Public Non public 747 20 873 35 Public 504 14 Public 904 21 TH DL Hà Nội Ngõ 463-Đội cấn-Ba Đình 04.37626425 TH Kim Đồng Phố Trần Huy Liệu- Ba Đình 043 8452179 TH Ba Trại Xã Ba Trại- Ba Vì 043 3881064 TH Vân Hòa 043 3969446 TH Lý Thái Tổ TH Nghĩa Tân TH Chúc Sơn A Xã Vân Hòa- Ba Vì Đường Nguyễn Thị ĐịnhCầu Giấy Phường Nghĩa Tân- Cầu Giấy Thị trấn Chúc Sơn- Chương Mỹ TH Đồng Tháp Xã Đồng Tháp-Đan Phượng 043 3887681 TH Vân Hà xã Vân Hà- Đông Anh 043 8827364 c1vanhoa-bv@hanoiedu.vn c1dllythaitocg@hanoiedu.vn c1nghiatancg@hanoiedu.vn c1chucsonAcm@hanoiedu.vn c1dongthapdp@hanoiedu.vn c1vanha-da@hanoiedu.vn 10 TH Vip Đống Đa - Hà Nội 0437756305 c1qtvip-dd@hanoiedu.vn 11 TH Bát Tràng Xã Bát Tràng- Gia Lâm 043 8743713 c1batrtrang-gl@hanoiedu.vn 12 TH Lệ Chi 13 TH Ban Mai 14 TH Biên Giang Xã Lệ Chi- Gia Lâm Khu đô thị Văn Quán-Hà Đông Phường Biên Giang- Hà Đông 043 6780968 c1lechi-gl@hanoiedu.vn Nguyễn Thị vân 04.3354 primary@banmaischool.com Nguyễn Thị Dung 6030 c1biengiang043 3531203 Nguyễn Anh Tuấn hadong@hanoiedu.vn 15 TH Kiến Hưng Phường Kiến Hưng- Hà Đông 043 3826004 043 2511132 043 8361881 043 3866301 c1kimdongbd@hanoiedu.vn c1batrai-bv@hanoiedu.vn c1kienhunghadong@hanoiedu.vn Nguyễn Thị Diệp Lê Thị Thanh Thủy Nguyễn Thị Thanh Hà Nguyễn Thị Khanh 120 No Name of school Address No No Pupils Classes Tel Email Principal Type c1batrieu-hbt@hanoiedu.vn Nguyễn Phương Hoa Public 347 12 Đặng Thu Thùy Public 474 11 Lý Thị Vân Nguyễn Thị Hưởng Trần Thị Bích Liên Dương Kim Tuyến Nguyễn Thành Trung Nguyễn Thanh Hà Nguyễn Thị Thu Hương Nguyễn Văn Lương Trần Văn Bộ Nguyễn Công Hoan Public 375 13 Public 1179 35 Public 791 38 Public 772 38 Public 1043 19 Public 1192 25 Public 566 15 Public 515 17 Public 453 18 Public 476 20 Lê Thị Xuân Lan Public 133 Public 183 10 Public 896 29 16 TH Bà Triệu Số 31 Tô Hiến Thành- Hai Bà Trưng 438226373 17 TH Trung Hiền Ngõ Trại Cá- Hai Bà Trưng 438632442 18 TH Di Trạch Xã Di Trạch- Hoài Đức 433212901 c1trunghienhbt@hanoiedu.vn c1ditrach-hd@hanoiedu.vn 19 TH Vân Côn Xã Vân Côn- Hoài Đức 043 3990470 c1vancon-hd@hanoiedu.vn 20 TH Điện Biên Số 44 Quán Sứ- Hoàn Kiếm 043 9286516 c1dienbienhk@hanoiedu.vn 21 TH Võ Thị Sáu Số 235 Trần Hưng ĐạoHoàn Kiếm 043 9439037 c1vothisau-hk@hanoiedu.vn 22 TH Đại Kim Phường Đại Kim-Hoàng Mai 043 8551599 c1daikim-hm@hanoiedu.vn 23 TH Giáp Bát Phường Giáp Bát- Hoàng Mai 043 8641928 c1giapsbathm@hanoiedu.vn 24 TH Cự Khối Tổ 10- Cự Khối -Long Biên 043 8750724 c1cukhoi-lb@hanoiedu.vn 25 TH Chi Đông Thị Trấn Chi Đông- Mê Linh 043 8134030 c1chidong-ml@hanoiedu.vn 26 TH An Mỹ Xã An Mỹ- Mỹ Đức 043 3846121 c1anmy-md@hanoiedu.vn 27 TH Bạch Hạ Xã Bạch Hạ-Phú Xuyên 043 3780142 c1bachha-px@hanoiedu.vn 28 TH Phương Độ Xã Phương Độ- Phúc Thọ 043 3920254 c1phuongdopt@hanoiedu.vn 29 TH Phú Mãn Xã Phú Mãn-Quốc Oai 043 3947471 c1phuman-qo@hanoiedu.vn 30 TH Bắc Phú Xã Bắc Phú- Sóc Sơn 043 8850411 c1bacphu-ss@hanoiedu.vn Nguyễn Đức Dũng Hoàng Thị Điểu 121 No Name of school Address Xã Đường Lâm-Thị xã Sơn Tây Số 364 đường Âu Cơ- Tây Hồ Email Principal Type 043 3832925 c1duonglamst@hanoiedu.vn Nguyễn Thu Thủy Public 794 21 042 2192570 c1nhattan-th@hanoiedu.vn Trần Thị Hương Public 869 21 c1binhyenthth@hanoiedu.vn c1kiman-to@hanoiedu.vn Khuất Văn Đào Public 1172 34 Phạm Lê Hoa Public 225 c1daiang-tt@hanoiedu.vn c1khuongdinhtx@hanoiedu.vn c1chuongduongtht@hanoiedu.vn c1caudien-tl@hanoiedu.vn c1dldoanthidiemtl@hanoiedu.vn c1doibinh-uh@hanoiedu.vn Nguyễn Thị Sinh Public 959 24 Cung Văn lan Public 1010 20 Public 334 12 Public Non public Public 1560 30 3012 100 439 18 31 TH Đường Lâm 32 TH Nhật Tân 33 Th Bình Yên Xã Bình Yên- Thạch Thất 043 3670754 34 TH Kim An Xã Kim An-Thanh Oai 043 3873696 35 TH Đại Áng 043 8613092 36 TH Khương Đình 38 TH Chương Dương TH Cầu Diễn Xã Đại Áng- Thanh Trì Ngõ 108 Bùi Xương TrạchThanh Xuân Xã Chương DươngThường Tín Thị trấn Cầu Diễn- Từ Liêm 39 TH Đoàn Thị Điểm Xã Mỹ Đình- Từ Liêm 043 7871466 40 TH Đội Bình Xã Đội Bình- Ứng Hòa 043 3775151 37 No No Pupils Classes Tel 043 8583278 043 3759850 043 7646297 Nguyễn Thị Bích Lựu Nguyễn Thị Hiện Nguyễn Thị Hiền Lê Thị Xuyên 122 CURRICULUM VITAE I Personal Information Name: LE NGOC QUANG (Lanos) Sex: Male Date of Birth: 01/5/1959 Birthplace: Dong Anh District, Hanoi, Vietnam Civil Status: Deputy Head of the Department of Education of Hanoi, Father: Le Ngoc Mich Mother: Nguyen Thi Quy Wife: Vu Thi Hang Date of birth: 05/7/1960 Son: Le Ngoc Hai Long Date of birth: 23/04/1992 Daughter: Le Thi Ngoc Quynh Date of birth: 05/06/1994 II Educational Qualifications • 1996: MA in Mathematics, Mathematical Institute of Vietnam • 1976: BA in Mathematics, Hanoi Pedagogical University No III Work Experience Year Employed: 1980 Employer: Department of Education of Hanoi Address: No 23 Quang Trung Street, Hoan Kiem District, Hanoi City, VN Current Position: Deputy Head Employer: Son La Secondary School Address: Son La District, Son La Province, Vietnam Position: Teacher ...APPROVAL SHEET The Dissertation of LE NGOC QUANG entitled MANAGEMENT INNOVATIONS TOWARDS IMPROVING THE QUALITY OF EDUCATION IN HANOI Submitted in Partial Fulfilment of the Requirements for the Degree... bases of how they were used in this study: Comprehensive international integration refers to the ability of the educational system in Hanoi to enhance the quality of education by bringing the factors... for Improving Training Quality of Foreign Languages and Informatics in Hanoi 84 10 11 12 13 14 15 viii TABLE 16 PAGE General Solutions for Improving Educational Quality in Hanoi ix 85 LIST OF