VIETNAM YAMAGUCHI JOINSTOCK COMPANY

1 TABLES OF CONTENTS Introduction List of abbreviations List of tables and charts Part 1: Overview of Vietnam Yamaguchi joinstock company … 1.1 Formation and development of Yamaguchi 1.1.1 General introduction about Yamaguchi 1.1.2 Functions, duties and products of the company .8 1.1.3 Foundation history………………………………………………………………… 1.2 Major business areas 1.3 Organizational structure 1.3.1 The stuctural model of the company……………………………………………… 1.3.2 The functions of departments……………………………………………………… Part 2: Yamaguchi’s business results analysis .11 2.1 Core markets, products and services 11 2.1.1 Core markets and partners 11 2.1.2 Key products and services 12 2.2 Yamamguchi’s business results analysis 13 2.2.1 Business results in the period of 2013 – 2014 13 2.2.2 2013 – 2014 business results analysis 14 2.2.3 Structure of human resources…………………………………………………… 2.3 Strengths and weaknesses evaluation 15 2.3.1 Business activities and organizational structure .15 2.3.2 Using English in business .16 Part 3: Vietnam Yamaguchi’s existing problems 19 3.1 Yamaguchi’s SWOT model analysis… 19 3.1.1 Strengths………………………………………………………………………… 3.1.2 Weaknesses………………………………………………………………………… 3.1.3 Opportunities 3.1.4 Threats…………………………………………………………………………… 3.2 Some solutions for improving business efectiveness 3.2.1 Solutions for business strategy……………………………………………… 3.2.2 Soluttions for declining expense/ rising turnover…………………………… 3.2.3 Solutions for training, devloping human resources …………………………… Conclusion 22 References 23 INTRODUCTION In the present economic context, small and medium enterprises play important roles They bring power, fast developement and create jobs for peole to contribute to the implementing of social welfare policy The enterprises developed increasingly, they are important for the world economy and the Vietnamese economy In this context, Yamaguchi is Vietnamese small and medium enterprise developing with the country’s economy and the world economy The company has contributed Vietnamese GDP constantly and promoted goods exchanges between Vietnam and many countries since its establishment The company takes part in the fields such as processing accurate precision, supplying experiment equipment, plant material It developed in the past and affirmed its position in the market Being recommended and allowed by English Department – Vietnam University of Commerce, I have gratefully experienced as an intern in Administration Office of Vietnam Yamaguchi joinstock company After one month (from 05/01/2016 to 30/01/2016), under the valuable support and instruction of managers and colleges in the company, I was able to apply the knowledge obtained at university into practice, meanwhile collecting basic information to complete the internship report I would like to express my gratitude towards teachers at English Department – Vietnam University of Commerce as well as my managers and colleges in Vietnam joinstock company Especially, I would love to express my sincere thanks to my beloved supervisor – Mrs Vu Thi Thu Trang who has helped me a lot to fulfill the report I look forward to receiving comments and suggestions in order to perfect the paper Hanoi, February 02, 2016 Student Nguyen Thi Nhu Hoa LIST OF ABBREVIATIONS JSC Joint stock compamy Ltd Limited LCL Less than container load FCL Full container load HR Human resources No Number VND Vietnam Dong LIST OF TABLES AND CHARTS Diagram 1.1: Organizational chart of Vietnam Yamaguchi joinstock company Table 1.1: Venture capital structure of the enterprise in the period of 2013 – 2014 (VND) Table 1.2: Company’s business results in the period of 2013 – 2014 Table 1.3 Stucture of human resources of Yamaguchi jsc in the period of 2013 -2014 PART 1: OVERVIEW OF VIETNAM YAMAGUCHI JOINSTOCK COMPANY 1.1 Formation and development of Yamaguchi 1.1.1 General introduction about Yamaguchi Vietnam Yamaguchi joinstock company was founded by Mr Do Xuan Minh on February 28th,2011with tax code No 0105165087 This joinstock business type of the company was establised, existed and developed by shareholders who pooled Image 1.1 Logo of Yamaguchi The company has been established on the basis of capital contribution of shareholders The company is headquartered in Minh Hoa village, Minh Khai commune, Ward, Hoai Duc district, Hanoi 1.1.2 Foundation history 2011: The company was set up by contributors’ kitty Total area of office and factory are only 150 meters square, it was equiped basic machines which servered its beginning professions 2012: Total area of the office raised up 350 meters square 2013: Yamaguchi expanded incessantly the scale, the area of the company rose up 500 meters square Năm 2014: The company cares about building up advantaged and easy work enviroment for all staffs as well as for it more and more Therefore, in this year, the company opened one more office which has its area 150 meters square and 22 staffs is in Sacombank buiding, Le Duc Tho street, My Dinh ward, Tu Liem district, Hanoi Yamaguchi targets to continue to consolidate,strengthen the enterprise’s activities effectively With VND 2.3 billion of charter capital, Yamaguchi directly carries out the duties of trading, distributing accurate mechanical processed products, trading,allocating, processing, importing and exporting agricultural machinery, experiment equipments, providing logistic transport services with long term partner and transparent relatioship which belong to the supplier and observe under current law principles The company is one of strategic, prestigious units in the fields of their activities 1.2 Major business areas Yamaguchi mainly performs in the following fields: - Supply and intallation of automatic car washing systems: Viet Nam Yamaguchi is proud to be the exclusive representative of the Geowell company in Vietnam, which specilizes in providing and developing the system wash trucks, buses, car, auto for the contruction site, the declaration mining,bú and arterial roads in mảo cities - Supply domestic and oversea logistic transport services, customs procedures - Providing facilities QA, QC, laborratory, rapid test kit, food safety testing - Providing plant material consumption: Some products such as knife, cutting tool, Pdrills, labor protection equipment, industrial pumps are also businessed and distributed by the company - Machining of precision engineering: The company specializes in processing, cutting moulds, jigs and details - Providing agricultural machinery: The enterprise trades manufacturing, food processing equipments such as millers, machine rolls, noodle making machine, toxin discovery machine,etc - Providing chemical: Yamamaguchi is an importer, a leading distributor of laboratory chemicals, chemical miscrobiology,molecular biology chemicals,chemical preparation, chemical reagent, standard solutions,etc The products are originated from the advanced countries of the world like America, Europe, G7,etc and certificated for analysis of the full range of information, quality assurance 1.3 Organizational structure The Company’s organization system includes: - Board of General Directors includes people - The Vietnam Yamaguchi Company has different supporting divisions which are: Office, Accounting Department gt, Technique and Technology Division, Project Management Division, Science and International Cooperation Division, Business Development Board Diagram 1.1: Organizational chart of Vianren The Company possesses branches in Da Nang and Ho Chi Minh City, and onemember limited liability subsidiaries with its 100% capital There are also 11 different business units and associations 10 PART 2: VINANREN’S BUSINESS RESULTS ANALYSIS 2.1 Core markets, products and services 2.1.1 Core markets and partners Vinanren is specialized in the fields of land, water, geology and mineral resources, environment, hydro-meteorology and climate change, survey and mapping and some other fields thorough the country Numerous projects are conducted in such several provinces as Cao Bang, Hanoi, Phu Tho, Ha Giang, Quang Ninh in the North, Quang Binh, Thua Thien – Hue in the Central and Ho Chi Minh City, Can Tho, Kien Giang, Dong Hoi, An Giang in the South of Vietnam Some typical partners of Vinanren are Vietnam Industrial Construction Corporation, PetroVietnam Finance Corporation, Kokusai Kogyo Co Ltd, JFE Engineering Corporation, Halla Energy and Environment Co Ltd, Korea Environment Corporation… Diagram 1.2: Some typical partners of Vianren 11 2.1.2 Key products and services Vinanren’s key products consist of various types of topographic and cadastral maps of scale 1/10000, 1/20000 There are also numerous geological maps, planning maps, specialized maps of different scales, aerial photographs for establishing and controlling public works Especially, databases for storage, maps management and administrative boundary documents were well designed The unit has successfully built up its Geographic Information System (GIS), Natural Resources and Environment Information System, Digital Terrain model (DTM) It is necessary to mention series of auxiliary devices for technologies of environmental, waste and water treatment Image 1.2: Some key products of Vinanren 12 2.2 Vinanren’s business results analysis 2.2.1 Business results in the period of 2012 – 2013 In order to make an overall assessment of the operation efficiency of Vinanren in 2012 and 2013, the following business results tables are used as a foundation to evaluate No 10 11 12 13 14 15 Expenses Code Revenues from sales of goods and services Deducted amounts Net revenue from sales of goods and services Cost of goods sold Gross profit from sales and services Revenue from financing activities Financial costs Including: In expense Business management cost Net profit from operations Other incomes Other costs Other profits Profit before tax Business income tax expense Profit after tax 01 02 10 11 20 21 22 23 25 30 31 32 40 50 51 60 2013 (VND) 2012 (VND) 952,746,906,465 778,550,238,416 1,359,602,534 317,250,524 951,387,303,931 778,232,987,892 815,730,972,693 135,656,331,238 1,821,535,894 43,736,129,507 43,707,061,136 84,817,887,372 8,923,850,253 11,272,007,005 8,753,848,923 2,518,158,082 11,442,008,335 3,520,904,064 7,921,104,271 641,134,398,824 137,098,589,068 876,449,169 58,584,266,621 58,137,176,621 72,197,827,958 7,192,943,658 1,319,058,826 94,504,278 1,224,554,548 8,417,498,206 2,052,490,087 6,365,008,119 Table 1.1: Company’s business results in the period of 2012 – 2013 N o Business fields Survey and mapping Land Resources Environment Climate change, geology, mineral, water services and other services Total 13 2013 (VND) 2012 (VND) 113,532 620,537 102,328 190,361 473,863 41,896 114,989 72,118 951,384 778,238 Table 1.2: Revenues of major business fields 2.2.2 2012 – 2013 business results analysis Datas presented in the tables above have indicated that the Company has successfully managed its business operations Almost features in 2013 recorded a significant increase compared to 2012 Profit of Vinanren was mainly generated from mapping and land management services Revenue and other incomes reached VND 964,019 million in 2013, up 123% yearon-year (VND 779,869 million in 2012) 2013 pre-tax profit recorded VND 11,442 million, rising 136% compared to 2012 Pre-tax return on sales and after-tax return on equity went up from 1.08% and 4.51% to 1.18% and 5.89% respectively This clearly shows that little after-tax profit increase is not compatible with the strong growth of revenues and taxes The features of revenue and net profit steadily went up while business management costs have significantly reduced, indicating the continuously reinforced management efficiency of Vinanren 14 2.3 Strengths and weaknesses evaluation 2.3.1 Business activities and organizational structure The first biggest strength is that the mapping works in the past years are quite stable High liquidity capital from state budget enables the Corporation to provide jobs and pay salaries for employees, ensuring its business stability in the tough economic situation Moreover, Vinanren possesses a well-trained team with great ability to apply latest technologies into production and management One of the biggest advantages of Vinanren is probably the workforce that is skillful, diligent and dedicated to works Vinanren often gives amendments to internal management regulations in order to reduce risks, avoid losses, minimize operating costs and ensure the worker’s benefits Additionally, the mobilization and distribution of capitals, assets and human resources are effectively carried out in every unit The Company also regularly examines the reliability of figures in finance reports as well as the other reports, aiming to find out and propose solutions to all problems in operating systems of subsidiaries During its 4-year development, Vinanren has obtained a lot of experiences in organizing several substantial environmental projects such as mapping projects with the cooperation between Vietnam and Lao, Vietnam and Cambodia, marine geological investigation projects, reservoir management projects for hydropower plants It is also noted that such advanced technologies and devices as GPS, DGPS, LODG, RTK, GIS and other waste water treatment technologies used at Vinanren all meet the regional standards 15 However, it is necessary to frankly admit that there are also some obstacles that badly affect the company’s business efficiency Firstly, it is the parent – subsidiaries operation The roles of Parent Company remain unclear The operating system, business methods and specialized sectors of Parent Company are simply duplicated in its business units and subsidiaries Secondly, the imbalance between sectors remains a difficulty in company’s workforce A majority of 80% labor specializing in mapping and land management has little experience in doing other businesses This redundant workforce definitely needs transferring when mapping and land use right registration projects finish Thirdly, the company’s outdated technologies and old-fashioned machines are not compatible with its leading position in survey and mapping Vinanren is hiring some important pieces of equipment for Lidar scanning Furthermore, the company has not drawn any feasible plan for additional charter capital despite the lack of capital Various big amounts of loans and interests are badly affecting its business efficiency Especially, two subsidiaries without headquarters need to rent offices resulting in bad impacts on the total profit and the upcoming privatization process of Vinanren 2.3.2 Using English in business In the past few years, Vietnam’s economy has strongly integrated into global one, causing increasing demands of high quality human resources that has not only a thorough understanding of specialized affairs but also good foreign languages and soft skills Nowadays, English plays an extremely important role in every enterprise It represents a key offering more opportunities to expand business scale, seek more investors, partners and exploit new markets from which improve profitability and production efficiency 16 Performing mainly in environment sector, Vinanren uses English the most in minerals and water resources exploitation activities The company has lately started to seek and maintain relationships with foreign investors Employees of the company are thus trained to negotiate, write emails, communicate and conduct transactions in English Currently, more than half of them are able to fluently communicate and write in English, making cooperation with foreign partners easier than ever The Company’s official website, www.vinanren.vn is designed and displayed in English and Vietnamese, helping not only Vietnamese but also foreigners easily access and search for information about Vinanren To this end, there has a team good at English in Science and International Cooperation Division, specializing in writing articles on Vietnamese geography, population, economy, environment through their regular actual surveys The articles will then be examined through many steps The approval ones will be officially posted on www.vinanren.vn Furthermore, designing website and management software system as required by customers is also implemented completely in English by specialists at Technique and Technology Division However, it is necessary to acknowledge that the English proficient staffs of Vinanren are mostly students from English Departments of different universities, whose working schedule is unstable They only occur in a short time and rarely present in the office This hinders a lot when there has sudden work related to English Almost IT engineers and office staffs are only able to read specialized English but effectively communicate and write in such language These obstacles have many times caused company not to immediately reply foreign partners due to the lack of English proficient staff, resulting in decreasing the unit’s image in the eyes of international friends Being aware of the negative reality, the leaders of Vinanren has planned out more English courses alongside professional knowledge training for all employees in the xompany Currently, it planned to connect with some English training centers in Hanoi to build up some commercial English courses Accordingly, the courses will focus on 17 teaching English communication, negotiation, email writing, contract drafting in order to turn the language into an effective tool for the business Vinanren also arranges to let employees take part in conferences on sharing learning English experiences held by domestic and foreign organizations, meanwhile support its best in finance, working conditions The company also applies more policies to encourage learning English by offering higher salaries to all officers and staffs so that it is easier and more exciting for them to participate in the activities 18 PART 3: VINANREN’S EXISTING PROBLEMS 3.1 Existing problems in company’s human resources The feature of human resources plays an extremely important role in the company’s business operation The total official number of employees until 31 December 2013 reached 3032, including 82 upper graduates and 118 graduates accounting for 2.7% and 3.9% respectively The remainder of associates, workers is quite high, showing the low quality of human resources A large number of graduates and workers indicate that the requirements of labor recruitment are not appropriately set up, resulting in the decrease of management capacity and business efficiency as well No Units Parent Company CERS SURMINCO CLC NAMENCO ENVITECH E&C Total 2012 (people) 1690/1399 1246/928 228/195 456/308 179/135 222/134 4039/3099 2013 (people) 1710/1286 1188/896 237/198 587/357 190/140 260/155 4172/3032 Table 1.3: The state of labor use and number of employees paying social insurance In order to obtain greater achievements in modern technologies and devices research for mapping, mineral exploitation, Vinanren is in need of more excellent specialists who are masters, doctors than the current number of 45 No Units PostGraduates Graduates 19 College Diploma Vocational Diploma Drivers Parent Company CERS SURMINCO CLC NAMENCO ENVITECH E&C Total 45 8 82 407 248 72 118 37 82 964 38 18 10 24 10 109 504 471 76 166 84 50 1351 292 152 32 41 526 Table 1.4: The employees’ qualifications until December 2013 The number of employees specialized in mapping and land management accounts for 80% of the total There are 10% of labors major in economy and finance, 4% in environmental sector, 6% in geology, construction, information technology and others This shows the large distance between labors in different fields No Units Parent Company CERS SURMINCO CLC NAMENCO ENVITECH E&C Total 2012 Number Percentage (people) (%) 278 19.8 178 19.2 56 28.7 46 14.9 28 20.7 29 21.7 615 19.8 2013 Number Percentage (people) (%) 280 21.8 169 18.9 57 28.7 64 17.8 28 20 43 27.7 640 21.2 Table 1.5: Number of indirect management team and its percentage over the company gross labor Although mapping and land management possesses the biggest number of employees, its revenue tends to decease recently These employees thus must be transferred and cut down in order to ensure the operation efficiency Moreover, the indirect management team remains high It results from the fact that officers at Board of Members, General Director and supporting divisions did not put the proper attention to the management activities Some subsidiaries have not headquartered yet, also causing this team to increase 20 III.2 Suggested solutions to improve the quality of company’s workforce Firstly, Vinanren should focus on developing high quality human resources whose majors are information technology, environment, geology and minerals This workforce is not large enough to meet the development’s requirements nowadays Secondly, a part of mapping worker should be transformed to work in the related areas which are in need of more labors such as technical services of researching, collecting environment resources database, GIS… Furthermore, it is necessary to immediately introduce new policies to support talents and attract more specialists for expansion of newly-developed fields which bring high profitability such as geology survey, mineral exploitation Moreover, training plans for new officer generations who meet the company’s requirements should be carefully organized Additionally, specialization and coordination process should be well-implemented The company needs to avoid distributing its resources by regions Finally, Vinanren should support its subsidiaries in growing their key business areas to ensure the internal uniform evolution Reduce the indirect management team by providing offices, premises for all units CONCLUSION Vietnam Yamaguchi jsc is a young company Although its scale is smaller than companies which are in sectors of processing precision, supplying experiment equipments and logistics services, the company is developing increasingly with its effort, abundant, professional human resources It promises to meet important goal and affirms its position in home market and foreign markets During one month doing the internship as an office staff at the comapny, I possessed the a opportunity to apply the knowledge obtained at university into reality and learn more 21 about styles, attitudes, methods of working, communication in business environment, generating valuable experiences that helps me give out the clear direction for my future career Through my experiences obtained during the one-month internship and my knowledge background, I conducted this report in order to figure out some existing problems at the company I hope that it would contribute to the unit’s development in the upcoming time I would love to give my sincere thanks to my beloved supervisor – Mrs Vu Thi Thu Trang and all managers and colleges at Vietnam Yamaguchi JSC helping me to accomplish this report Hanoi, February 01, 2016 Student Nguyen Thi Nhu Hoa 22 REFERENCES We would like to express our gratitude to the following researches for providing the very useful information sources so that we could complete this study: The document http://text.123doc.org/document/2726563-hoan-thien-chinh-sach-trien-khai-chienluoc-kinh-doanh-cua-cong-ty-co-phan-yamaguchi-viet-nam.htm Vietnam Yamaguchi JSC, The financial report of Vietnam Yamaguchi jsc in 2014 Vietnam Yamaguchi JSC, The report of personnel management of Vietnam Yamaguchi jsc in 2014 http://www.yamaguchi.vn/ Richards, Jack C Developing classroom speaking Activities, from Theory to Practice http://professorjackrichards.com Gillham, B ( 2000 ), Developing a Questionnaire, New York: Continuum Gillham, B ( 2000 ), The research Interview, New York: Continuum 23 Thân gửi bạn sinh viên TMU, Chúng trường Anh ngữ Amazing YOU –Chuyên đào tạo phát âm giao tiếp chuẩn giọng Anh Mỹ Trong kỳ thi học kỳ vừa rồi, Trường Anh ngữ Amazing YOU vui đồng hành bạn ÔN TẬP MÔN TIẾNG ANH thông qua việc chữa chi tiết đề thi năm trước Và hôm nay, Trường Anh ngữ Amazing YOU biết bạn sinh viên năm cuối gặp khó khăn vấn đề làm báo cáo thực tập nên tổng hợp tài liệu gồm 50 Báo cáo thực tập khoa Mong tài liệu giúp bạn đạt kết cao sau tập Thêm nữa, nắm tâm lý lo lắng bỡ ngỡ bạn sinh viên trường, Trường Anh ngữ Amazing YOU trường kết hợp yếu tố nâng cao cạnh tranh bạn sinh viên tham gia thị trường tuyển dụng, 3K + 1N – Kiến thức, kỹ năng, kinh nghiệm, ngoại ngữ Trường Anh ngữ Amazing YOU đào tạo khóa học giao tiếp với lộ trình giúp bạn bước thẳng tới đích “tự tin nói tiếng Anh người ngữ” kết hợp 60% hoạt động thực hành học tiếng Anh qua phim, nói chuyện với người nước ngoài,… 40% lý thuyết giúp bạn áp dụng nhuần nhuyễn tiếng Anh vào thực tế tạo dựng tình yêu với tiếng Anh Đồng thời, kỹ xử lý công việc, xếp quản lý tài liệu,… lồng ghép khéo léo hoạt động lớp học Nếu bạn cảm thấy hứng thú , tham khảo chương trình học Amazing YOU Anh Ngữ Amazing YOU với chất lượng đầu khẳng định nhiều năm liền hy vọng đồng hành bạn TMUer đường chinh phục tiếng Anh Giao tiếp tới Hẹn gặp lại bạn vào ngày không xa đường chinh phục tiếng Anh Giao Tiếp! Mọi thông tin chi tiết xin vui lòng truy cập: Website: http://amazingyou.edu.vn/ Hotline: 04 6675 4455 – 0986 573 689 Trân Trọng, 24 Ban điều hành AMAZING YOU 25 ... http://text.123doc.org/document/2726563-hoan-thien-chinh-sach-trien-khai-chienluoc-kinh-doanh-cua-cong-ty-co-phan -yamaguchi- viet-nam.htm Vietnam Yamaguchi JSC, The financial report of Vietnam Yamaguchi jsc in 2014 Vietnam Yamaguchi JSC, The report of personnel management of Vietnam Yamaguchi jsc... development of Yamaguchi 1.1.1 General introduction about Yamaguchi Vietnam Yamaguchi joinstock company was founded by Mr Do Xuan Minh on February 28th,2011with tax code No 0105165087 This joinstock. .. of Vietnam Yamaguchi joinstock company … 1.1 Formation and development of Yamaguchi 1.1.1 General introduction about Yamaguchi 1.1.2 Functions, duties and products of the company