E includes demographic and technological conditions that may affect the organization The omnipotent view of management means __________.. E national culture, and the specific environmen
Trang 1Test Bank for Fundamentals of Management Sixth Edition 6th Edition Robbins
36 Test Bank for True – False Questions
5 Test Bank Free Text Questions
73 Test Bank Multiple Choice Questions
Which of the following is included in an organization's
Political/legal conditions in Canada include all of the
following factors except
Trang 2Managers operate within the internal and external
constraints imposed by
1 A) federal and provincial governments
2 B) the organization's board of directors
3 C) the organization's culture and environment
4 D) industry regulation
5 E) the employees of the organization
As employees have begun to seek more balance in their lives, organizations have had to adjust by offering family leave policies, more flexible work hours, and even on-site child care facilities This is an example of how changing conditions can affect an organization
1 A) general
2 B) primary
Trang 4Internal constraints that restrict a manager's decision
options arise from
1 A) the rules and policies implemented by top managers
2 B) the organization's culture
3 C) the activities of industry competitors
4 D) the organization's environment
5 E) the laws and regulations governing workplace practices
Interest rates, inflation rates, and stock market indexes are all examples of what factor in an organization's general environment?
1 A) stock market fluctuations
2 B) federal government legislation
3 C) inflation
4 D) interest rates
5 E) changes in disposable income
Human resources managers are increasingly using the
Internet to search for qualified candidates through on-line résumé systems and job-posting websites This is an
example of how changing conditions can affect
Trang 5According to the textbook, the members of which one of the following demographic groups are thinking, learning,
creating, shopping, and playing in fundamentally different ways that are likely to greatly impact organizations and
managers?
1 A) Generation Y
2 B) the Depression group
3 C) Generation X
4 D) the World War II group
5 E) the baby boomers
An organization's specific environment
1 A) is the same regardless of the organization's age
2 B) includes economic and global conditions that may affect the organization
3 C) is unique and changes with conditions
4 D) is determined by the top level of management
5 E) includes demographic and technological conditions that may affect the
organization
The omnipotent view of management means
1 A) managers have little or no responsibility for an organization's success or failure
2 B) the top manager is the only person in charge
3 C) managers are directly responsible for an organization's success or failure
4 D) managers are directly responsible for all internal factors within their control
5 E) outside forces have the most influence on organizational outcomes
The primary goal of managers when dealing with suppliers is
to ensure a steady flow of
1 A) inputs at the lowest price available
2 B) cheap labour to produce products at the lowest possible cost
3 C) industry entrants to help maximize the competition among suppliers
4 D) customers at the distribution outlets
5 E) cash from investors into the organization
Trang 6Which of the following demographic groups includes
individuals who were born between the years 1947-1966?
1 A) the baby boomers
2 B) the Depression group
3 C) Generation Y
4 D) the World War II group
5 E) Generation X
Despite the existence of both internal and external
constraints, managers can still improve organizational
performance by:
1 A) influencing the organization's culture and environment.
2 B) electing new government officials at the federal and provincial levels.
3 C) introducing new rules and procedures.
4 D) redesigning the organization's structure.
5 E) delegating more responsibility to employees.
Neighbourhood activists who protest against the building of
"big box" stores would be considered which factor in the specific environment for Wal-Mart or Home Depot?
1 A) government agency and competitor
2 B) pressure group and supplier
3 C) pressure group and competitor
4 D) customer and special-interest group
5 E) both are examples of suppliers
Trang 7The external environment consists of the global
environment,
1 A) primary environment, and the secondary environment
2 B) primary environment, and the general environment
3 C) specific environment, and the general environment
4 D) organizational culture, and the general environment
5 E) national culture, and the specific environment
According to the symbolic view, managers have a(n)
effect on substantive organizational outcomes
Sociocultural conditions consist of the
1 A) demographic profiles of an organization's suppliers
2 B) laws that govern human rights and the competitive activities of organizations in
a society
3 C) changing expectations of the society in which organizations operate
4 D) socialization processes that help to maintain organizational cultures
5 E) level of unemployment and real economic incomes of workers
The specific environment of organizations consists of
external forces that have a direct impact on managers'
decisions and actions The main forces are customers,
suppliers, competitors, and
Trang 8For most organizations, the most rapidly changing factor has been conditions
1 A) Canadian Human Rights Act
2 B) Canadian Charter of Rights and Freedoms
3 C) Canadian Civil Liberties Act
4 D) Canada's Employment Equity Act
5 E) Canada's Competition Act
United Parcel Service represents which factor to Canada Post in its specific environment?
The symbolic view of management means
1 A) managers are only responsible for those factors that influence organizational performance
2 B) successful managers become role models for employees
3 C) employees are directly responsible for an organization's success or failure
4 D) managers have only a limited effect on organizational outcomes
5 E) managers are directly responsible for an organization's success or failure
Trang 9The view of management is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the
What are the two views of managerial impact on the success
or failure of the organization?
1 A) symbolic and interactive
2 B) omnipotent and symbolic
3 C) omnipotent and reflective
4 D) dynamic and reflective
5 E) reflective and interactive
To a cable television provider like Shaw Cablesystems, a satellite TV company like Bell would be considered a
Trang 10As more consumers have become aware of the use of
rendered feed and the poor treatment of chickens in many large-scale poultry farms, some farm managers have
switched to all-natural feed and "free range" breeding
methods This is an example of how changing conditions can affect an organization
If the components in an organization's environment change frequently, it is called a environment
Trang 11Many organizations, especially small businesses, start doing business globally by
1 A) exporting and importing
2 B) licensing and franchising
3 C) establishing foreign subsidiaries
4 D) hiring foreign brokers to represent their product line
5 E) forming joint ventures
John and Sylvie recently opened a high-tech firm From its inception the co-founders committed significant resources
to the pursuit of business in various countries John and Sylvie have created a company that can best be classified as a:
1 A) strategic international alliance
Trang 12The cultural dimension of measures the degree
to which the members of a society expect power to be
The degree of refers to the number of
components in an organization's environment and the extent
of the knowledge that the organization has about those
Canada's economy is best described as
1 A) a command economy with no private sector control
2 B) a market economy with no government control
3 C) a command economy with some private sector control
4 D) a command economy with some government control
5 E) a market economy with some government control
Trang 13Through the creation of the EU, member countries now have
1 A) stable government policies
2 B) fluctuating currency exchange rates
3 C) unstable inflation rates
4 D) political interference
5 E) diverse tax policies
Which of the following is a multilateral trading system
Trang 14Canada exports of its total exports to the United States
1 A) degree of complexity and degree of impact
2 B) degree of impact and degree of uncertainty
3 C) degree of change and degree of flexibility
4 D) degree of risk and degree of complexity
5 E) degree of change and degree of complexity
IBM is the world's largest information technology company with over 300,000 employees in 170 countries It once had a country-based structure, but reorganized into industry
groups to compete more effectively in the global
marketplace IBM is best described as a
Trang 15Which approach to going global involves making products at home and selling them overseas?
A domestic firm and a foreign firm sharing the cost of
developing new products or building production facilities would be called a
XYZ is an international corporation that has recently
changed its philosophy It has decentralized management and decision making to the local countries in which it
operates XYZ is pursuing a approach
Trang 16Given a choice, most managers would prefer to operate in environments that are
1 A) dynamic and flexible
2 B) simple and stable
3 C) simple and dynamic
4 D) complex and stable
5 E) complex and dynamic
Three economic issues that a global manager might need to understand include
1 A) tax policies, political stability, and cultural differences
2 B) currency exchange rates, inflation rates, and tax policies
3 C) tax policies, employment laws, and cultural differences
4 D) inflation rates, tax policies, and political stability
5 E) employment laws, currency exchange rates, and political stability
The enhanced speed and quality of managerial decision making due to improvements in office automation is an
example of the impact of which general environmental
Trang 17According to Hofstede, managers and employees vary on five dimensions of national culture Which of the following represents one of the five dimensions that Hofstede
2 B) a company that maintains significant operations in at least two countries
3 C) a company that maintains significant operations in at least two countries but decentralizes management to each country
4 D) a company that maintains significant operations in at least two countries but is managed from a base in the home country
5 E) a company that maintains significant operations in at least two countries and has multiple home bases
When an organization drops its structure based on countries and reorganizes according to industries, it is pursuing a global business approach known as
Trang 185 E) the Maastricht Treaty
Since the emergence of digital music formats, the recorded music industry has been operating in an environment that is best described as
The cultural dimension of measures the degree
to which a society relies on social norms and procedures to alleviate the unpredictability of future events
Trang 19Which of the following is a trading alliance of Southeast Asian nations?
1 A) Southern Cone Common Market
From a cultural standpoint, research indicates that
has a greater effect on employees than
1 A) employment law; religion
2 B) national culture; employment law
3 C) national culture; organizational culture
4 D) organizational culture; national culture
5 E) organizational culture; religion
Which of the following definitions is most accurate for a multinational corporation?
1 A) a company that maintains significant operations in at least two countries but decentralizes management to each country
2 B) a company that maintains significant operations in at least two countries but is managed from a base in the home country
3 C) a company that maintains significant operations in at least two countries
4 D) a company that maintains significant operations in at least two countries and has multiple home bases
5 E) a company that maintains significant operations in at least two countries but organizes by industry to reduce geographical barriers
Trang 2036 Free Test Bank for Fundamentals of Management Sixth Canadian Edition 6th Edition Robbins True -
In the omnipotent view of management, much of an
organization's success or failure is due to forces outside management's control
Only when a country's legal-political environment is unstable
or revolutionary is it of concern to managers
1 True
2 False
Trang 21Global sourcing called global outsourcing refers to the
practice of purchasing materials or labour from around the world wherever it is cheapest
1 True
2 False
Shareholders are defined as any constituency in the
organization's external environment that may be affected by the organization's decisions and actions
1 True
2 False
A command economy is one in which resources are
primarily owned and controlled by the private sector
1 True
2 False
The legal-political environment is an important factor of
managing in a foreign environment
Trang 22Jim was born and raised in a country with a long-term
orientation In his culture, leisure time is highly valued
because it is a vital part of the long-term health plan for the individual
1 True
2 False
The World Trade Organization was formed in 1995 and
evolved from the Maastricht Treaty, an agreement in effect since the end of World War II
1 True
2 False
The European Union (EU) and the North American Free
Trade Agreement (NAFTA) have both created regional
1 True
2 False
The symbolic view of management helps to explain the high turnover among college and professional sports coaches, who are often fired and replaced when their teams perform poorly
1 True
2 False
Trang 23People in a society that is high in uncertainty avoidance don't feel threatened by uncertainty and experience low levels of anxiety, stress, and aggressiveness
A manager's role in the omnipotent view of management is
to create meaning out of randomness, confusion, and
ambiguity
1 True
2 False
Trang 24The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the
If an organization subscribes to the symbolic view of
management, it is unreasonable to expect managers to have
a significant effect on the organization's performance
1 True
2 False
Power distance refers to the degree to which a society
encourages people to be tough, confrontational, assertive, and competitive