1 Translate: Traveller I’d like to get an accommodation at your hotel I’d like to check in I’ve reserved a room A single room/a double room/a twin room/a suite A room with a shower/a bath/a telephone/air conditioning Are pets allowed in the hotel? Give me a wake - up call at 7.00, please Will you call me a taxi to the airport? Receptionist We’re fully booked Have you reserved a room? I’ll check in the register book What floor would you like? Do you prefer smoking or non-smoking floor? Check out is at midday Fill in the registration form, please Sign in the register, please You can pay by cash or credit card Hotel service/room service 2.Answer the Receptionist’s questions: - Good morning Can I help you? -What’s your name, please? -Yes, you have reserved a single room for three nights, is that correct? - What floor you prefer smoking or nonsmoking? - Could you fill in the registration form, please? - Sign in the register book, please - And will you be paying by cash or credit card? - If you require local currencies we can also exchange money for you - Your room number is 1107 Here’s your key -Would you like assistance with your bags? Play the roles: Traveller You have arrived in the hotel and you need: - a single room with a shower; - non-smoking floor; - the lower floor You get the key and ask the receptionist: - to give you a wake –up call at a.m.; - to bring breakfast in the room; - to call a taxi for you Traveller - _ - - _ _ - _ _ - _ - _ - _ - _ - _ - _ Receptionist You greet the traveller Ask him if he/she has reserved a room You have several different rooms: -a single room; -a double room;-a suite Ask the traveller: - how many nights he/she would like to stay; - how he/she would pay; -if he/she needs any services Give him/her the key