32907 english for tourism at the hotel reception

ENGLISH FOR TOURISM Calling a Hotel Complete the following phone conversation Receptionist: Thanks for calling Abigail Hotel Jane speaking ? Caller: Hallo My name is Ben Stuart I’m interested in booking a .for the last weekend of June Receptionist: I’m afraid we’re totally booked for that weekend There’s a in town and we’re the closest hotel to the convention centre Caller: Oh, I see Well, what about the weekend after that? Receptionist: So Friday the 5th July? Caller: Yes Friday and Receptionist: It looks like we have a few left We recommend that you make a reservation, though It’s still season Caller: Okay Do you have any rooms with beds? We’re a family of five Receptionist: Yes, all of our rooms have two double beds We can add an extra bed The for that weekend is $95 a night ? Caller: Okay Do you accept credit cards? Receptionist: Yes, we We require a $30 credit card deposit to hold the room You can cancel up to three days in advance and we will refund your deposit Caller: Great Thank you very much Receptionist: HOTEL VOUCHER Complete the voucher Office Name To: (First Name – Surname) From: (Office Name) Sample Confirmation Voucher Booking ID: In/Out: (dd/mm/yyyy) Number of Nights: Guest Name: (First Name – Surname) Hotel: Hotel Address: Hotel Phone: Rooms Room Number (Room (Room Type) Configuration) Adults and Children Room Adults Children (Room (Room Type) Configuration) Write and role-play the following conversation At the Rainbow Hotel A lady phones the Rainbow Hotel to make a reservation She can choose a single or double room, with or without breakfast, smoking or non-smoking The receptionist asks the lady how many nights she wants to stay at the hotel Finally, the clerk asks the lady to spell her name, and then asks for her credit card number and expiration date